Acer R520 M2 User Manual
Acer Altos R520 M2 Series
User’s Guide
Copyright © 2009
All Rights Reserved.
Acer Altos R520 M2 Series
User’s Guide
Model Name : Acer Altos R520 M2
Part Number:
Purchase Date:
Place of Purchase:
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Information for your safety and comfort
Visit http://registration.acer.com and discover the benefits of being an Acer
customer.
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION for plug as disconnecting device
Observe the following guidelines when connecting and disconnecting power to
the power supply unit:
Install the power supply unit before connecting the power cord to the AC
power outlet.
Unplug the power cord before removing the power supply unit from the
computer.
If the system has multiple sources of power, disconnect power from the system
by unplugging all power cords from the power supplies.
CAUTION for accessibility
Be sure that the power outlet you plug the power cord into is easily accessible
and located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product
falls, it could be seriously damaged.
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• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.
This product should never be placed near or over a radiator or heat
register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.
• To avoid damage of internal components and to prevent battery leakage,
do not place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage rotor
devices, HDD, Optical drive, and even exposure risk from lithium battery
pack.
Using electrical power
• This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
• Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the branch
circuit rating. If power strips are used, the load should not exceed 80% of
the power strip's input rating.
• This product's power supply is equipped with a three-wire grounded plug.
The plug only fits in a grounded power outlet. Make sure the power outlet
is properly grounded before inserting the power supply plug. Do not insert
the plug into a non-grounded power outlet. Contact your electrician for
details.
Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric shock
and/or injury.
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.
• Use the product only with the supplied power supply cord set. If you need
to replace the power cord set, make sure that the new power cord meets
the following requirements: detachable type, UL listed/CSA certified, VDE
approved or its equivalent, 4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need
for service
• the product does not operate normally after following the operating
instructions
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Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal condition.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer. Dispose
of used batteries according to the manufacturer’s instructions.
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Additional safety information
Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.
Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global environment,
please recycle. For more information on the Waste from Electrical and
Electronics Equipment (WEEE) regulations, visit
http://www.acer-group.com/public/Sustainability/sustainability01.htm.
Mercury advisory
For projectors or electronic products containing an LCD/CRT monitor or display:
Lamp(s) inside this product contain mercury and must be recycled or disposed of
according to local, state or federal laws. For more information, contact the
Electronic Industries Alliance at www.eiae.org
information, check www.lamprecycle.org
. For lamp-specific disposal
.
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Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress, inadequate
working conditions, personal health and other factors greatly increase the risk
of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
and/or pain related to computer use, consult a physician immediately and
inform your company's health and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe
the following tips:
• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg
muscles
• take short rests to relax your neck and shoulders
• avoid tensing your muscles or shrugging your shoulders
• install the external display, keyboard and mouse properly and within
comfortable reach
• if you view your monitor more than your documents, place the display at
the center of your desk to minimize neck strain
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on
how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your
eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or
any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display's viewing angle
• using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the
display's top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended
periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing
and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch or
bed. If this is unavoidable, work for only short periods, take breaks
regularly, and do some stretching exercises.
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Regulations and safety notices
Declaration of Conformity for EU countries
Hereby, Acer, declares that this PC series is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Compliant with Russian regulatory certification
List of applicable countries
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,
Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary,
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in
the countries of European Union, as well as Norway, Switzerland, Iceland and
Liechtenstein. This device must be used in strict accordance with the regulations
and constraints in the country of use. For further information, please contact
local office in the country of use.
Laser compliance statement
The CD or DVD drive used with this computer is a laser product.
The CD or DVD drive's classification label (shown below) is located on the drive.
Class 1 Laser Product
Caution: Invisible laser radiation when open. Avoid exposure to the beam.
Laserprodukt der Klasse 1
Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie
sich diesen Strahlen nicht aus.
Prodotto laser di classe 1
Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai
raggi.
Radio device regulatory notice
Note: Below regulatory information is for models with wireless LAN and/or
Bluetooth only.
General
This product complies with the radio frequency and safety standards of any
country or region in which it has been approved for wireless use. Depending on
configurations, this product may or may not contain wireless radio devices (such
as wireless LAN and/or Bluetooth modules). Below information is for products
with such devices.
European Union (EU)
R&TTE Directive 1999/5/EC as attested by conformity with the following
harmonized standard:
• Article 3.1(a) Health and Safety
• EN60950-1:2001 + A11:2004
• EN50371:2002
• Article 3.1(b) EMC
• EN301 489-1 V1.6.1
• EN301 489-3 V1.4.1 (Applicable to non-bluetooth wireless keyboard
mouse set)
• EN301 489-17 V1.2.1
• Article 3.2 Spectrum Usages
• EN300 440-2 V1.1.2 (Applicable to non-bluetooth wireless keyboard
mouse set).
• EN300 328 V1.7.1
• EN301 893 V1.4.1 (Applicable to 5GHz high performance RLAN)
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(for EU nations only)
List of applicable countries
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,
Finland, Sweden, United Kingdom, Estonia, Latvia, Lithuania, Poland, Hungary,
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in
the countries of the European Union, as well as Norway, Switzerland, Iceland
and Liechtenstein. This device must be used in strict accordance with the
regulations and constraints of the country of use. For further information,
please contact the local office in the country of use.
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Declaration of Conformity
We,
Acer Computer (Shanghai) Limited
8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan
Contact Person: Mr. Easy Lai
Tel: 886-2-8691-3089 Fax: 886-2-8691-3120
E-mail: easy_lai@acer.com.tw
Hereby declare that:
Product: Server
Trade Name: Acer
Model Number: Altos
Is compliant with the essential requirements and other relevant provisions of
the following EC directives, and that all the necessary steps have been taken
and are in force to assure that production units of the same product will
continue comply with the requirements.
EMC Directive 2004/108/EC as attested by conformity with the following
harmonized standards:
• EN55022: 2006, AS/NZS CISPR22: 2006, Class B
• EN55024: 1998 + A1: 2001 + A2:2003
• EN55013:2001 + A1:2003 + A2:2006 (Applicable to product built with TV
tuner module)
• EN55020:2007 (Applicable to product built with TV tuner module)
• EN61000-3-2: 2006, Class D
• EN61000-3-3: 1995 + A1: 2001+A2: 2005
Low Voltage Directive 2006/95/EC as attested by conformity with the following
harmonized standard:
• EN60950-1: 2001 + A11: 2004
• EN60065: 2002 + A1: 2006 (Applicable to product built with TV tuner
module)
Council Decision 98/482/EC (CTR21) for pan- European single terminal
connection to the Public Switched Telephone Network (PSTN).
RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous
April 9, 2009
Substances in Electrical and Electronic Equipment
The standards listed below are applied to the product if built with WLAN
module or wireless keyboard and mouse.
R&TTE Directive 1999/5/EC as attested by conformity with the following
harmonized standard:
• Article 3.1(a) Health and Safety
• EN60950-1:2001 + A11:2004
• EN50371:2002
• Article 3.1(b) EMC
• EN301 489-1 V1.6.1
• EN301 489-3 V1.4.1 (Applicable to non-bluetooth wireless keyboard
mouse set)
• EN301 489-17 V1.2.1
• Article 3.2 Spectrum Usages
• EN300 440-2 V1.1.2 (Applicable to non-bluetooth wireless keyboard
mouse set)
• EN300 328 V1.7.1
• EN301 893 V1.4.1 (Applicable to 5GHz high performance RLAN)
Year to begin affixing CE marking 2009.
xiii
Easy Lai, Manager
Date
Regulation Center, Acer Inc.
xiv
Information for your safety and comfort iii
Safety instructions iii
Additional safety information vi
Disposal instructions vi
Mercury advisory vi
Tips and information for comfortable use vii
Regulations and safety notices x
Declaration of Conformity for EU countries x
List of applicable countries x
Laser compliance statement x
Radio device regulatory notice x
General xi
European Union (EU) xi
1 System tour 1
System features 3
Performance 3
Mechanical 6
Environmental 7
External and internal structure 8
Front bezel 8
Front panel 9
Rear panel 11
Internal components 12
System boards 13
Mainboard 13
Backplane board 18
Riser board 20
System LED indicators 21
Front panel LED indicators 21
Hot-plug HDD carrier LED indicators 23
LAN port LED indicators 24
Contents
2 System setup 25
Setting up the system 27
Pre-installation requirements 27
Connecting peripherals 28
Turning on the system 29
Power-on problems 30
Configuring the system OS 31
Turning off the system 32
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3 System upgrade 33
Installation precautions 35
ESD precautions 35
Pre-installation instructions 36
Post-installation instructions 36
Opening the server 37
Removing and installing the front bezel 37
Removing and installing the top cover 39
Removing and installing the air duct 41
Configuring the storage devices 43
Removing and installing a hard disk drive 43
Installing and removing an optical drive 47
Replacing a dual-rotor fan module 52
Fan cable connectors 52
Upgrading the processor 55
Processor configuration guidelines 55
Upgrading the system memory 60
Installing an expansion card 70
Installing the TPM module 73
Installing and removing a power supply module 74
4 System BIOS 77
BIOS overview 79
Entering BIOS setup 80
BIOS setup primary menus 80
BIOS setup navigation keys 81
Main menu 82
Advanced menu 83
Processor Configuration 84
Memory Configuration 90
Advanced Chipset Configuration 92
PCI Configuration 97
SATA Configuration 98
I/O Device Configuration 101
Boot Configuration 102
Thermal and Acoustic Configuration 103
Power menu 105
Security menu 107
Setting a system password 109
Changing a system password 109
Removing a system password 109
Server menu 110
System Management 111
Console Redirection 113
Event Log Configuration 115
Boot menu 116
Exit menu 117
5 System troubleshooting 119
Resetting the system 121
Initial system startup problems 122
Initial troubleshooting checklist 123
Hardware diagnostic testing 124
Checking the boot-up status 124
Verifying the condition of the storage devices 125
Confirming loading of the operating system 125
Specific problems and corrective actions 126
Appendix A: Server management tools 131
Server management overview 133
RAID configuration utilities 134
Onboard SATA RAID Configuration Utility 134
LSI MegaRAID SAS RAID Configuration Utility 137
Promise RAID Configuration Utility 139
Appendix B: Rack mount configuration 141
Rack installation information 143
System rack installation 145
Vertical mounting hole pattern 146
Installing the system into the rack 147
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Appendix C: Altos eXpress Console 155
Altos eXpress Console 157
Features 157
Software installation 159
Prerequisites on remote management PC 159
Installing the Java tool 159
Installing the UPnP tool 160
Using the UPnP tool to search for an Altos server 161
Using the Altos eXpress Console 163
Accessing the Altos eXpress Console 163
Altos eXpress Console user interface 165
System status 166
Menu bar 167
System Information 168
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Server Health 170
Configuration 172
Remote Control 185
Maintenance 188
Logout 190
KVM Remote Console utility 191
Menu bar 192
Video 192
Keyboard 193
Mouse 194
Option 194
Device 194
Help 195
Index 197
1 System tour
This chapter provides a brief overview of the
system hardware, including illustrations with
component identification.
System features
Listed below are the key features of the Acer Altos R520 M2 server.
Performance
Processor
• One or two Intel® Xeon™ processors 5500 series
• 256 KB/per core L2 cache
• 4 (dual-core) / 8 (quad-core) MB L3 shared cache
• 800/1066/1333 MHz DDR3 memory
• Support for the following Intel technologies:
• Turbo Boost Technology
• Virtualization Technology (VT)
• QuickPath Interconnect Technology up to 6.4 GT/s
• Hyper-Threading Technology
• Extended Memory 64-bit Technology
1
3
Chipset
• IOH: Intel 5520 chipset
• ICH: Intel ICH10R
Memory
• Twelve DDR3 1333 MHz ECC unbuffered/registered DIMMs (six
DIMMs per processor), supporting:
• Six-channel memory bus (three channels per processor)
• 1 to 8 GB registered DIMMs (RDIMM) for up to 96 GB of total
system memory, or 1 to 4 GB unbuffered DIMMs (UDIMM) for
up to 48 GB of total system memory
Caution: Do not mix and match registered and unbuffered
memory.
1 For more information on these Intel technologies, visit the Intel Xeon web
site at http://www.intel.com/products/processor/xeon/index.htm
.
4
• Supports ECC, memory mirroring, lockstep mode
1 System tour
PCI interface
• Full height riser slot
• One PCI Express
(Max length: 167.65 mm)
• Low profile riser slot
• One PCI Express 2.0 x8 slot (PCI Express 2.0 x8 throughput)
(Max length: 134 mm)
®
2.0 x16 slot (PCI Express 2.0 x16 throughput)
Video controller
• Embedded graphics controller with 32 MB video memory
Networking
• Two Gigabit Ethernet LAN ports (RJ-45)
• Supports Intel I/O Acceleration Technology
• Supports boot from iSCSI
• One dedicated 10/100 Fast Ethernet port for BMC (baseboard
management controller) and server management
SAS/SATA support
• Embedded SATA2 controller with six onboard ports
• Supports RAID 0, 1, 10
• Optional Promise 4-port SAS HBA
• Support RAID 0, 1
• Optional LSI 8-port SAS RAID card
• Supports RAID 0, 1, 10, 5, 6
• Backup battery unit (BBU) option
I/O ports
• PS/2 keyboard port
• PS/2 mouse port
• Five USB 2.0 ports (one in front, four in rear)
• Serial port
• Two Gigabit (10/100/1000 Mbps) LAN ports (RJ-45)
5
• Fast Ethernet (RJ-45) port for management
2
• Monitor port
Hardware monitoring and server management
• Status LED indicators for constant monitoring of basic system
operations
• Power status indicator/button
• HDD/ODD activity indicators
• LAN activity indicators
• System status indicator
• System ID indicator/button
• Mechanical lock (front bezel and HDD carrier)
• Chassis intrusion detection support
• Trusted Platform Module (TPM) 1.2 support
• Integrated Baseboard Management Controller (BMC)
• Intelligent Platform Management Interface (IPMI) 2.0 compliant
• In-band and out-band server management
• Dedicated NIC port for remote management
• Built-in Altos eXpress Console for server management
• Supports KVM-over-IP
• USB mouse, keyboard, and media redirection
• Acer EasyBuild™ v9.0
• Acer Server Manager (ASM)
3
Media storage
• Slim DVD writer
• Supports up to eight 2.5-inch hot-plug SAS/SATA hard disk drives
2 Reserved for remote management of server.
3 For more information on how to install and use ASM and Easy Build utilities,
refer to the manual on the EasyBUILD DVD.
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1 System tour
Power supply and cooling system
• 650-watts 1+1 (80% power efficiency) power supply, AC input
operating voltages 100~127 VAC and 200-240 VAC, frequency
50/60 Hz (can be upgraded with second power module for hotswap and redundancy)
• Seven dual-rotor fan modules
Operating system and software
• Microsoft® Windows® Server 2008, x64 Edition
• Microsoft Windows Server 2008
• Microsoft Windows Server 2003, x64 Edition
• Microsoft Windows Server 2003
• Red Hat Enterprise Linux 5.0, EM64T
• Red Hat Enterprise Linux 5.0
• SUSE® Linux Enterprise Server 10, EM64T
• SUSE Linux Enterprise Server 10
• VMware ESXi 4
• VMware ESX 4
Mechanical
•Chassis
• Rack-mount (1U, tray-less) setup option
With Altos R series tool-less sliding rail and cable arm
• Weight: 12.4 kg
• Dimensions:
- 43.5 (H) x 430 (W) x 745 (D) mm (with front bezel)
- 43.5 (H) x 430 (W) x 710 (D) mm (without front bezel)
• Mainboard
• Dimensions (length x width): 304.8 x 370.8 mm (12 x 14.6 in)
4 System weight varies according to configuration.
4
Environmental
• Temperature
• Operating: +0° to +40°C
+0° to +30°C (when SAS RAID cards are installed)
• Non-operating: +20° to +70°C
• Humidity, non-operating : 90%, non-condensing @ 35°C
7
8
External and internal structure
Front bezel
No. Icon Component
1 LAN1 activity indicator
2 LAN2 activity indicator
3 HDD activity indicator
4 Sysrem status indicator
1 System tour
5 System ID indicator
6 Power status indicator
7 Security keylock
This lock on the front bezel prevents
unauthorized access for maximum security.
Front panel
No. Icon Component
1 Rack handles
2 Slim optical drive
3 Optical drive status indicator
4 Optical drive eject button
9
5 Power status indicator/ button
6 System ID indicator/button
7 LAN1 status indicator
8 LAN2 status indicator
9 Hard disk drive (HDD) activity indicator
10 System status indicator
10
No. Icon Component
11 Non-maskable interrupt (NMI) button
Puts the server in a halt-state for diagnostic purposes
and allows the service technician to generate a NMI to
the processor to help debug server errors.
12 USB 2.0 port
13 2.5-inch hot-plug HDD bay
1 System tour
Rear panel
No. Icon Component
1 PS2 mouse port
11
2
3 Serial port (COM A)
4 Server management port (RJ-45) (10/100 Mbps)
5 Low profile PCI expansion slot
6 Full height PCI expansion slot
7 Power supply module
8 Power supply module bay
9 System ID indicator/button
10 USB 2.0 ports
11 Monitor port
12 LAN2 port (10/100/1000 Mbps)
LAN1 port (10/100/1000 Mbps)
Accommodates an optional hot-swap redundant
power supply module.
13 PS2 keyboard port
12
Internal components
No. Component
1 Dual-rotor fan module
1 System tour
2 Power supply module
3 Mainboard
4 PCI riser board bracket assembly
5Processor 1
6 Memory slots for Processor 1
7 Memory slots for Processor 2
8Processor 2
9 Air duct
10 Optical drive
11 Hard disk drives
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