Acer R500 User Manual
Acer Altos R500
User’s guide
Copyright © 2001 Acer Incorporated
All Rights Reserved.
Acer Altos R500
User’s guide
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondense concerning your unit should include the serial
number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.
Model Number : _________________________________
Serial Number: ___________________________________
Purchase Date: ___________________________________
Place of Purchase: ________________________________
Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.
iii
Notices
FCC notice
This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the device and receiver
• Connect the device into an outlet on a circuit different from that to which
the receiver is connected
• Consult the dealer or an experienced radio/television technician for help
Notice: Shield cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.
Caution! Changes or modifications not expressly approved by the
manufacturer could void the user’s authority, which is granted by
the Federal Communications Commission, to operate this
computer.
iv
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Remarque à l’intention des utilisateurs canadiens
Cet appareil numérique de la classe B respected toutes les exigences du
Règlement sur le matériel brouilleur du Canada
.
Important safety instructions
Read these instructions carefully. Save these instructions for future
reference.
1 Follow all warnings and instructions marked on the product.
2 Unplug this product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
3 Do not use this product near water.
4 Do not place this product on an unstable cart, stand, or table. The
product may fall, causing serious damage to the product.
5 Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface.
This product should never be placed near or over a radiator or
heat register, or in a built-in installation unless proper ventilation
is provided.
6 This product should be operated from the type of power indicated
on the marking label. If you are not sure of the type of power
available, consult your dealer or local power company.
7 Do not allow anything to rest on the power cord. Do not locate
this product where persons will walk on the cord.
8 If an extension cord is used with this product, make sure that the
total ampere rating of the equipment plugged into the extension
cord does not exceed the extension cord ampere rating. Also,
make sure that the total rating of all products plugged into the
wall outlet does not exceed the fuse rating.
9 Never push objects of any kind into this product through cabinet
slots as they may touch dangerous voltage points or short out
parts that could result in a fire or electric shock. Never spill liquid
of any kind on the product.
10 Do not attempt to service this product yourself, as opening or
removing covers may expose you to dangerous voltage points or
other risks. Refer all servicing to qualified service personnel.
11 Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
a When the power cord or plug is damaged or frayed
b If liquid has been spilled into the product
c If the product has been exposed to rain or water
d If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the product to normal condition.
e If the product has been dropped or the cabinet has been
damaged
f If the product exhibits a distinct change in performance,
indicating a need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or
explosion. Refer battery replacement to a qualified serviceman.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from
children and dispose of used batteries promptly.
v
vi
14 Use only the proper type of power supply cord set (provided in
your accessories box) for this unit. It should be a detachable type:
UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE
approved or its equivalent. Maximum length is 15 feet (4.6
meters).
Laser compliance statement
The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s
classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
Notices iii
FCC notice iii
Important safety instructions iv
Laser compliance statement vi
1 System overview 1
Overview 3
Processors 3
Memory 4
System chipsets 4
Expansion slot 6
Hardware management support 6
Features summary 7
Weight 8
Power consumption 8
Thermal dissipation 9
2 System tour 11
External and internal structure 13
Front panel 13
Rear panel 15
Internal components 16
Disk drives 17
Hard disk drive 17
3.5-inch floppy disk drive 17
CD-ROM drive 18
Contents
3 Setting up your system 21
Preinstallation requirements 23
Selecting a site 23
Checking the package contents 23
Basic connections 24
Connecting the PS/2 keyboard 24
Connecting the PS/2 mouse 25
Connecting the VGA monitor 26
Connecting to the network 27
Connecting the power cable 28
Connecting option 29
USB devices 29
Turning on your system 30
Power-on problems 30
Turning off your system 32
4 Upgrading your system 33
Installation precautions 35
ESD precautions 35
Preinstallation instructions 35
Post-installation instructions 36
Opening your system 37
Removing the system cover 37
Replacing the system cover 38
System boards 39
Mainboard layout 39
SCSI card layout 42
Adaptec ZCR daughter card layout 42
Installing an expansion card 44
Hot-swapping a SCSI SCA hard disk drive 47
Removing and installing the CPU 50
Removing the CPU 50
Installing the CPU 51
Removing and installing memory modules 53
Removing a DIMM 53
Installing a DIMM 54
5 Setup utility 57
BIOS Setup utility 59
Entering Setup 60
System Information 62
Product Information 64
Disk Drives 65
IDE Channel Type 66
Onboard Peripherals 69
Power Management 71
Boot Options 74
Date and Time 76
System Security 77
Setting and changing the password 79
Removing a password 80
IPMI Configuration 81
RDM Configuration 84
Advanced Options 87
Memory/Cache Options 87
PnP/PCI Options 89
CPU Frequency 92
Chipset Settings 93
93
Load Default Settings 94
Abort Settings Change 95
Exit Setup 96
Appendix A: ASM Pro quick installation guide 97
Installing ASM Pro 99
System requirements 99
System setup 99
Installing ASM Pro Console 100
Installing ASM Pro Server Agent 100
Installing RDM 107
System requirements 107
Connecting communication peripherals 108
RDM Console setup 111
Installing AWM and Microsoft Internet
Information Service (IIS) 113
System requirements 113
Installing AWM 113
Setting up Microsoft IIS 114
Running AWM 115
Appendix B: System rack installation guide 117
ESD precautions 118
Vertical mounting hole pattern 119
Screw types used 120
Installing cage nuts 121
Installing the system into the rack 122
129
Contents
Index 131
1 System overview
The Acer Altos R500 is a 1U, high-density, rackmountable
dual-processor system loaded with a host of new and
innovative features. The system offers a new standard for
flexible productivity ideal for local or wide area networks
and multiuser server environments.
Overview
The Acer Altos R500 system is a PCI bus based dual processor system
built on an extended ATX baseboard. It comes with two socket 370
processor slots utilizing two Intel
processors integrated with the Server Works RCC chipset. The dualchannel SCSI architecture supports Ultra 160/m SCSI with bandwidth of
up to 160 MB/s for each channel. The mainboard also integrates the
®
82550 10/100 Mbps PCI Ethernet chipset that supports WOL
Intel
(Wake on LAN) for better remote site management.
For expandability, the system includes two 64-bit/66 MHz PCI bus slots
and four DIMM slots that allow memory installation up to a maximum
of 4 GB.
For connectivity, the mainboard provides two USB (Universal Serial Bus)
connectors, PS/2 interface for both mouse and keyboard, one UART
serial port, and four LAN ports.
For its storage features, Altos R500 supports one slim-type CD-ROM
drive, one slim-type floppy disk drive and three hot-swappable SCSI
hard disk drive.
The system is fully compatible with MS-DOS V6.X, Novell Netware, SCO
UNIX Openserver SCO, Unixware, Red Hat Linux 6.X., Sun Solaris,
Windows NT 4.0 and Windows 2000 Professional.
®
Coppermine-T or Tualatin®
3
Processors
The Intel Tualatin processor implements Dynamic Execution
performance, a multi-transaction system bus, and Intel MMX media
enhancement technology. It also offers Streaming SIMD (Single
Instruction Multiple Data) Extensions - 70 new instructions enabling
advanced imaging, 3D, streaming audio and video, and speech
recognition applications. With its on-die 512-KB level two (L2) cache
implementing the Advanced Transfer Cache Architecture, the Tualatin
processor delivers higher performance than previous Pentium
processors while maintaining binary compatibility with all previous
Intel Architecture processors.
The mainboard supports 100 or 133 MHz GTL+ host bus frequencies for
Tual atin processors running at 1 GHz and above.
4
1 System overview
Memory
The four DIMM sockets on board accept using 64-, 72-, 128-, 144-,
512-MB and 1-GB SDRAM (synchronous DRAM) DIMMs for a maximum
memory upgrade capacity of up to 4 GB. For data integrity, the default
setting of the ECC (error-correcting code) function of the memory
system in BIOS is enabled. See “Memory/Cache Options” on page 87
for more on this BIOS setting.
Note: The SDRAM should work under 3.3 volts only; 5-volt
memory devices are not supported.
The mainboard supports both 200 and 266 MHz SDRAM DIMMs
(PC-1600 and PC-1200).
System chipsets
Server Works RCC chipset
The Server Works RCC chipset was specifically designed to meet the
needs of high performance systems. It consists of following
components:
• HE-SL-T (north bridge) provides the host interface, memory system
control interface and PCI interface.
• CIOB2 (I/O bridge) is a peripheral chip that performs PCI bridging
function between the hub interface and the PCI bus. It can provide
arbitration support for six PCI devices and manage 2 x 66 Mhz PCI
slots.
• CSB5 (south bridge) integrates LPC interface and super I/O
functions like keyboard and mouse interface, floppy disk
controller, advanced digital data separator, serial port, on-chip 12
mA AT bus drivers, one floppy direct drive support, and Intelligent
Power Management (IPM) support.
SCSI subsystem
The dual-channel AIC-7899 single-chip host adapter delivers Ultra
160/m SCSI data transfer rates which double the Ultra-2 SCSI data
transfer rate of up to 160 MByte/s. With two channels, it delivers a
total of 320 MByte/s bandwidth. In addition, the AIC-7899 features a
66 MHz, 64-bit PCI interface that supports zero wait-state memory
which also operates on 33 MHz, 32-bit PCI buses. It supports up to 15
devices on a 12-meter cable (or 25 meters in a point-to-point
configuration), making it ideal for both clustering and RAID
configurations.
LAN subsystem
5
Another cost-effective feature for network solution is the integration
of four Intel
sophisticated 32-bit PCI component and enhanced scatter-gather bus
mastering capabilities, it enables high-level command processing and
multiple operations which lowers CPU utilization. It also offers several
new features including:
• IPSec integration
• Host side cardbus interface
• Enhanced power management
• Optimized support for flash devices and modem combination
interface
• Auto-Negotiation capability
82550 10/100 Mbps Fast Ethernet controllers. With its
Video subsystem
The ATI Rage XL harbors 2D and 3D display capabilities that bring life
to any multimedia and work applications. It also supports hardware
DVD decoding. With remarkable color depths and high resolutions of
up to 1600 x 1200 it enhances every visual experience on your system.
The onboard ATI Rage XL chipset comes with 2 MB VRAM (video RAM)
and supports up to 1024 x 768 display mode at high colors.
6
1 System overview
Expansion slot
PCI bus
The mainboard has two 64-bit/66 MHz PCI bus slot with a riser card.
Hardware management support
The mainboard supports a power management function that conforms
to the power saving standards of the U.S. Environmental Protection
Agency (EPA) Energy Star program. It also offers Plug-and-Play feature
which helps save users from configuration problems, thus making the
system more user-friendly.
Additional features include hardware support for ASM Pro (Advanced
System Manager Pro) and RDM (Remote Diagnostic Management).
ASM detects problems in the CPU thermal condition, CPU working
voltage detection (±12V/±5V/3.3V/1.5V), and PCI bus utilization
calculation. It also detects if the CPU fan or the chassis fan
malfunctions. Meanwhile, RDM allows execution of the RDM
diagnostic program from a remote RDM station to fix detected
problems or to reboot the system.
Features summary
The system has the following major components:
• FC-PGA (Flip-Chip Pin Grid Array) 370 processor socket that
supports Intel
processor running at 1/133 to 1.26/133 MHz and future
generations of Pentium CPUs
• Server Works RCC chipset which includes the north, south and I/O
bridge
• SCSI controller Adaptec AIC-7899 chipset supports dual channel 64bit LVD Ultra 160/m device connection in 64-bit/66 MHz PCI bus:
• Channel A- one 68-pin Ultra160 SCSI connector
• Channel B- one 68-pin Ultra160 SCSI connector
• Onboard 10/100 Mbp/s Intel 82550 LAN chip that supports WOL
• Four DIMM sockets that accept 64-, 72-, 128-, 144-, 256-, and
512-MB and 1-GB SDRAM (synchronous DRAM) DIMMs for a
maximum memory upgrade capacity of 4 GB
• Storage support for:
• One slim-type CD-ROM drive
• One slim-type floppy disk drive
• Three hot-swappable SCSI hard disk drive
• Two 64-bit/66 MHz PCI slot
• NS PC87417 Super I/O chipset
• ATI Rage XL video chipset
• System clock/calendar with battery backup
• Auxiliary power connector for ATX power supply
• Advanced Server Management (ASM) and Remote Diagnostic
Management (RDM) controller chipsets
• External ports:
Coppermine DO Stepping or Tualatin processors
7
• 2 USB ports • 1 serial port
• PS/2-compatible keyboard port • 4 LAN ports (RJ-45)
• PS/2-compatible mouse port • Monitor/video port
8
1 System overview
Weight
The table below lists the weight of individual components used in
deployment of this system in third-party racks.
Item Weight in Kg Weight in lbs
Fully configured
system
Rack mount kit 3.1 Kg 6.82 lbs
CPU and fan sink 0.35 Kg 0.77 lbs
Hard disk drive 1Kg 2.2 lbs
Power supply module 1.3 Kg 2.86 lbs
Floppy disk drive 0.16 Kg 0.35 lbs
CD-ROM drive 0.3 Kg 0.66 lbs
PCI card 0.04 ~ 0.4 Kg 0.09 ~ 0.88 lbs
13 Kg 28.6 lbs
Power consumption
The server power supply is rated for a maximum 220W DC output.
Maximum input AC power consumption is approximately _____.
• Using 110V AC power, a fully loaded system can consume up to
2.80A
• Using 220V AC power, a fully loaded system can consume up to
1.40A
Deployment of ultra-dense 1U servers represent a significant power
requirement. A simple formula to calculate server power requirements
for an installation is:
(Number of servers) x (307W) = maximum power requirements for servers
Thermal dissipation
The server has the following cooling systems:
• Two 9-cm CPU fan blowers
• One rear chassis fan
A fully configured Altos R500 server under maximum workload can
produce approximately 1047 BTU/hr. Air temperature measurements
around the server may vary as much as 25°C (45°F) from front to back.
Deployment of multiple ultra-dense servers will produce a significant
amount of heat. For example, 42 servers under maximum workload can
generate as much as 43,974 BTU/hr.
9
10
1 System overview
2 System tour
This chapter discusses the features and components of your
computer.
External and internal structure
Front panel
No. Icon Description
1 Slim type CD-ROM drive emergency eject
hole
2 Slim type CD-ROM drive indicator
3 Slim type CD-ROM drive eject button
13
4 Slim type CD-ROM drive
5 Slim type floppy drive indicator
6 Slim type floppy drive
7 Slim type floppy drive eject button
8 Service ID button
9Power indicator
10 System health indicator
11 LAN 1 access indicator
14
No. Icon Description
12 LAN 2 access indicator
13 LAN 3 access indicator
14 LAN 4 access indicator
15 Service ID indicator
16 USB ports (2 ports, black)
17 Power button
18 Hard disk power indicator
19 Hard disk activity indicator
20 Hard disk error indicator
2 System tour
21 Drive tray lock
22 Drive tray
23 Metal handle
Rear panel
No. Icon Color Description
1 Add-on card bracket 1
2 Add-on card bracket 2
3 LAN 1 port (RJ-45)
3 LAN 2 port (RJ-45)
5 LAN 3 port (RJ-45)
15
6 LAN 4 port (RJ-45)
7 Teal or
turquiose
8 Green PS/2 mouse port
9 Purple PS/2 keyboard port
10 Blue Monitor/VGA port
11 Service indicator button
12 Very high density SCSI connector
13 Power cable socket
Serial port
16
No. Icon Color Description
14 Ventilation
Internal components
2 System tour
No. Item
1 Slim type CD-ROM drive
2 Hot-swappable SCSI hard disk drive
3 Slim type floppy drive
4 Mainboard
5 Power supply
6 Housing fans
7 Raptor card (optional)
17
Disk drives
Your system comes with the following disk drives:
Hard disk drive
Your system provides three hot-swappable SCSI hard disk drive trays
with SCSI connector card.
3.5-inch floppy disk drive
Your system’s 3.5-inch slim-type floppy disk drive can handle 1.44- and
2.88-MB capacity diskettes.
Floppy diskettes are compact, lightweight, and easy to carry around.
Here are some tips on how to take care of your diskettes:
• Always make backup copies of the diskettes that contain
important data or program files.
• Keep diskettes away from magnetic fields and sources of heat.
• Avoid removing a diskette from the floppy drive when the drive
activity indicator is on.
• Write-protect your diskettes to prevent accidental erasure. To do
this, slide the write-protect tab to the write-protect position (1).
Sliding the write-protect tab to the not-write-protect position (2)
will allow you to store and modify data in your diskettes.
18
• When you put a label on a 3.5-inch diskette, make sure that the
label is properly attached (flat on the surface) and within the
labeling area (area with a slight surface depression) on the
diskette. An improperly attached label may cause a diskette to get
stuck in the floppy drive when you are inserting or removing it.
2 System tour
CD-ROM drive
Your system comes with a slim-type CD-ROM drive. This drive is located
on the front panel of your system. The CD-ROM drive allows you to
play different types of compact discs (CDs) and video CDs.
CDs, like diskettes, are also compact, lightweight, and easy to carry
around. However, they are more delicate than diskettes and must be
handled with extra care.
To insert a CD into your system’s CD-ROM drive:
1 Gently push the eject button located on the front panel.
2 When the disc tray slides open, insert the CD. Make sure that the
label or title side of the disc is facing upward.
Caution! Hold the disc by the edges to avoid leaving smudges or
fingerprints.
3 Push the eject button again to close the tray.
Ejecting the CD tray
• To eject the CD or DVD tray when the computer is turned on, press
the CD-ROM drive eject button
• To eject the CD or DVD tray when the computer is turned off,
insert the tip of a pen or a paperclip into the emergency eject hole
to pop out the tray.
19
To take care of your CDs:
• Keep your discs in a disk case when not in use to avoid scratches or
other damage. Any kind of dirt or damage can affect the data on
the disc, impair the disc lens reader on the CD-ROM drive, or stop
the system from successfully reading the disc.
• When handling discs, always hold them by the edges to avoid
smudges or fingerprints.
• When cleaning discs, use a clean, dust-free cloth and wipe in a
straight line from the center to the edge. Do not wipe in a circular
motion.
• Clean your CD-ROM drive periodically. You may refer to a cleaning
kit for instructions. Cleaning kits can be purchased in any system
or electronics shop.
20
2 System tour
Loading...