Acer NX.GY9EK.009 User Manual

Aspire 3
USER’S MANUAL
2 -
Important
© 2018. All Rights Reserved.
Aspire 3
Covers: A315-33/A315-41/A315-41G
This revision: February 2018
This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
1. Ensure you are connected to the Internet.
2. Open the Acer Product Registration app.
3. Install any required updates.
4. Sign up for an Acer ID or sign in if you already have an Acer ID, it will automatically register your product.
After we receive your product registration, you will be sent a confirmation email with important data.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________ Place of purchase: ______________________________
TABLE OF CONTENTS
Table of contents - 3
First things first 5
Your guides ............................................. 5
Basic care and tips for using your
computer.................................................. 5
Turning your computer off........................... 5
Taking care of your computer ..................... 6
Taking care of your AC adapter .................. 7
Cleaning and servicing................................ 7
Your Acer notebook tour 8
Screen view ............................................. 8
Keyboard view ......................................... 9
Left view ............................................... 10
USB 3.0 information .................................. 10
Right view ............................................. 11
Base view (A315-33) ............................ 12
Base view (A315-41/A315-41G) ...... 12
Using the keyboard 14
Special keys .......................................... 14
Hotkeys.................................................. 15
Windows keys........................................ 15
Using the Precision Touchpad 16
Touchpad gestures................................ 16
Changing touchpad settings .................. 18
Recovery 20
Creating a factory default backup.......... 20
Backing up your wireless and LAN
drivers.................................................... 22
Restoring your computer ....................... 22
Reset this PC and keep my files ............... 22
Reset this PC and remove everything ...... 24
Using a Bluetooth connection 26
Enabling and disabling Bluetooth .......... 26
Enable Bluetooth and add a device.......... 26
Connecting to the Internet 28
Connecting to a wireless network.......... 28
Connecting to a wireless LAN................... 28
Connecting with a cable ........................ 31
Built-in network feature ............................. 31
Connecting to a cellular network ........... 31
Bluelight Shield 32 Securing your computer 34
Using a computer security lock.............. 34
Using passwords ................................... 34
Entering passwords .................................. 35
BIOS utility 36
Boot sequence....................................... 36
Setting passwords ................................. 36
Power management 37
Saving power......................................... 37
Battery pack 39
Battery characteristics ........................... 39
Charging the battery ................................. 39
Optimizing battery life ............................... 40
Checking the battery level......................... 41
Battery-low warning .................................. 41
Traveling with your computer 42
Disconnecting from the desktop ............ 42
Moving around ....................................... 42
Preparing the computer ............................ 42
What to bring to meetings ......................... 43
Taking the computer home .................... 43
Preparing the computer ............................ 43
What to take with you................................ 44
Special considerations .............................. 44
Setting up a home office ........................... 44
Traveling with the computer................... 45
Preparing the computer ............................ 45
What to take with you................................ 45
Special considerations .............................. 45
Traveling internationally......................... 45
Preparing the computer ............................ 46
What to bring with you .............................. 46
Special considerations .............................. 46
Universal Serial Bus (USB) 48 SD card reader 49 Video and audio connectors 50
Connecting a monitor............................. 50
Headphones and microphone................ 50
HDMI 51 Frequently asked questions 53
Requesting service ................................ 55
Tips and hints for using Windows 10 ..... 56
How do I get to Start? ............................... 56
How do I turn off my computer?................ 56
How do I unlock my computer?................. 56
How do I set the alarm? ............................ 58
Where are my apps?................................. 59
What is a Microsoft ID (account)?............. 59
How do I check for Windows updates?..... 60
Where can I get more information?........... 60
Troubleshooting ..................................... 61
Troubleshooting tips.................................. 61
Error messages......................................... 61
Internet and online security 63
First steps on the net ............................. 63
Protecting your computer .......................... 63
Choose an Internet Service Provider ........ 63
Network connections................................. 65
Surf the Net! .............................................. 66
Internet security software.......................... 67
Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software

FIRST THINGS FIRST

We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs.

Your guides

To help you use your Acer notebook, we have designed a set of guides:
First off, the Setup Guide helps you get started with setting up your computer.
The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting.
Once you have connected to the internet, you can download updates for your computer from:
http://go.acer.com/?id=17883
1. The link will open the Acer Support webpage.
2. Scroll down to Drivers and Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or product model.
3. From this page you can also download and install the Acer
identification utility that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.
4. Once you have found your product model, any updates, or
documents will be listed.
First things first - 5

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down.
6 - First things first
Note
• Right-click the Windows Start button > Shut down or sign out > Shut down.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following:
• Press the power button.
• Press the sleep hotkey.
• Press the Windows key or select the Windows Start button, select Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out > Sleep.
If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.
• Only use the adapter provided with your device, or an Acer­approved adapter to power your device.
• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but pull on the plug.
• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.
First things first - 7
8 - Your Acer notebook tour
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YOUR ACER NOTEBOOK TOUR

After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer.

Screen view

# Icon Item Description
1 Microphone
2 Webcam
3
Screen with lay-flat hinge
Internal digital microphone for sound recording.
Web camera for video communication.
A light next to the webcam indicates that the webcam is active.
Displays computer output.

Keyboard view

1
2
3
# Icon Item Description
1 Keyboard
Your Acer notebook tour - 9
For entering data into your computer.
See "Using the keyboard" on page
14.
Touch-sensitive pointing device.
The touchpad and selection buttons form a single surface.
2 Touchpad
3 Power button Turns the computer on and off.
Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click.
10 - Your Acer notebook tour
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Left view

# Icon Item Description
1
2
3 HDMI port
4 USB ports Connect to USB devices.
5 SD card reader
Kensington lock slot
Ethernet (RJ-45) port
Connects to a Kensington-compatible security lock.
Connects to an Ethernet 10/100/ 1000-based network.
Pull the lip down to open the port fully.
Supports high-definition digital video connections.
Accepts one Secure Digital (SD, SDHC or SDXC) card.
Only one card can operate at a time.

USB 3.0 information

• USB 3.0 compatible ports are blue.
• Compatible with USB 3.0 and earlier devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 specification (SuperSpeed USB).

Right view

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3
# Icon Item Description
Your Acer notebook tour - 11
1
2 USB port Connects to USB devices.
3
4 DC-in jack Connects to an AC adapter.
Headset/ speaker jack
Power indicator
Battery indicator
Connects to audio devices (e.g., speakers, headphones) or a headset with microphone.
Indicates the computer’s power status.
Indicates the computer’s battery status.
Charging: The light shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode.
12 - Your Acer notebook tour
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5

Base view (A315-33)

Base view (A315-41/A315-41G)

# Icon Item Description
1
Ventilation and cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
Your Acer notebook tour - 13
# Icon Item Description
Houses the computer’s main storage.
2
Main storage compartment
You may upgrade your computer’s main storage. Acer recommends asking an approved service center to do this.
3 Speakers Deliver stereo audio output.
Simulates removing and reinstalling
4
Battery reset pinhole
the battery.
Insert a paperclip into the hole and press for four seconds.
Houses the computer’s memory.
5
Memory compartment
You may upgrade your computer’s mmemory. Acer recommends asking an approved service center to do this.
14 - Using the keyboard

USING THE KEYBOARD

The keyboard has full-sized keys, a separate numeric keypad, separate cursor, lock, Windows, function and special keys.

Special keys

Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon.
Icon Function Description
Activates a second function on certain
Fn
Hotkey for second function
Sleep Puts the computer in Sleep mode.
keys.
E.g. press the Fn key to activate the F1 to F12 keys.
Airplane mode
Brightness down Decreases the screen brightness.
Brightness up Increases the screen brightness.
Display toggle
Display off
Touchpad toggle Turns the built-in touchpad on and off.
Speaker toggle Turns the speakers on and off.
Volume down Decreases the sound volume.
Volume up Increases the sound volume.
Scr Lk Scroll Lock Turns Scroll Lock on or off.
Turns on / off the computer's network devices.
Switches display output between the display screen, external monitor (if connected) and both.
Turns the display screen backlight off to save power. Press any key to return.
Note
Icon Function Description
Using the keyboard - 15
Num Lock
If you prefer F1 to F12 keys as standard function keys, you can change function key as default behavior in BIOS utility. Press Fn key and speical key to activate the speical function keys.
Numeric Lock
Turns the separate numeric keypad on or off.

Hotkeys

To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
Fn + Delete Insert Insert Turns Insert on or off.
Fn +
Fn + Stop Stop playing the selected media file.
Fn + Previous Return to the previous media file.
Fn + Next Jump to the next media file.
Play/Pause Play or pause a selected media file.

Windows keys

The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key
Application key
Pressed alone it returns to the Start screen or to return to the last open app.
This key has the same effect as clicking the right mouse button.
16 - Using the Precision Touchpad

USING THE PRECISION TOUCHPAD

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.

Touchpad gestures

Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.
Two-finger press
Lightly tap the touchpad with two fingers to perform a 'right click'. In the Start screen, this will toggle the app commands. In most apps this will open a context menu related to the selected item.
Two-finger slide
Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.
Two-finger pinch
Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.
Using the Precision Touchpad - 17
Note
Three-finger press
Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Search Windows (if your computer does not support Cortana).
Three-finger swipe
Swipe across the touchpad with three fingers.
• Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Tas k Vi ew.
• Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.
• Swipe left or right to switch between open windows.
Four-finger press
Lightly tap the touchpad with four fingers to open the Action Center.
Four-finger swipe
Swipe across the touchpad with four fingers.
• Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Tas k Vi ew.
• Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.
The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement.
The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.
18 - Using the Precision Touchpad

Changing touchpad settings

To change the touchpad settings to suit your personal requirements, please do the following.
1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.
2. Select All settings.
3. Select Devices > Touchpad
4. Now you can adjust the settings to suit your personal needs. You can switch off the touchpad if you prefer to use a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.
Using the Precision Touchpad - 19
20 - Recovery
Note
Important
Note

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 52) do not help, you can recover your computer.
This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.
Acer Care Center vary depending on model or Operating System.
We recommend that you create a Factory Default Backup as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a factory default backup

Recovery Management allows you to quickly and easily back up your operating system, installed apps and data.
Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.
1. From Start, select Acer then Acer Recovery Management.
Recovery - 21
2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window.
3. Make sure Back up system files to the recovery drive is selected and click Next.
4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.
22 - Recovery
Important
5. Everything on the drive will be deleted. Click Create to continue.
6. You will be shown the backup progress on the screen.
7. Follow the process until it completes.
8. Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.
1. From Start, select Acer then Acer Recovery Management.
2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select
OK.

Restoring your computer

Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows.

Reset this PC and keep my files

1. From Start, select Acer then Acer Recovery Management.
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