Acer NX.EFHEK.029 User Manual
Extensa
USER’S MANUAL
2 -
Important
© 2016. All Rights Reserved.
Extensa
Covers: Extensa 2540
This revision: October 2016
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This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Images provided herein are for reference only
and may contain information or features that do not apply to your
computer. Acer Group shall not be liable for technical or editorial errors
or omissions contained in this manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
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TABLE OF CONTENTS
Table of contents - 3
First things first 5
Your guides ............................................. 5
Basic care and tips for using your
computer.................................................. 6
Turning your computer off ........................... 6
Taking care of your computer ..................... 6
Taking care of your AC adapter.................. 7
Cleaning and servicing................................ 7
Your Acer notebook tour 8
Screen view ............................................. 8
Keyboard view ......................................... 9
Left view ................................................ 10
Right view ............................................. 10
Rear view .............................................. 11
Information on USB 3.0............................. 11
Base view .............................................. 12
Using the keyboard 13
Lock keys............................................... 13
Hotkeys ..................................................... 13
Windows keys........................................ 14
Using the Precision Touchpad 15
Touchpad gestures................................ 15
Changing touchpad settings .................. 16
Recovery 19
Creating a factory default backup.......... 19
Backing up your wireless and LAN
drivers.................................................... 22
Restoring your computer ....................... 22
Reset this PC and keep my files ............... 22
Reset this PC and remove everything ...... 23
Using a Bluetooth connection 26
Enabling and disabling Bluetooth .......... 26
Enable Bluetooth and add a device .......... 26
Connecting to the Internet 28
Connecting to a wireless network.......... 28
Connecting to a wireless LAN................... 28
Connecting with a cable ........................ 31
Built-in network feature ............................. 31
Connecting to a cellular network ........... 32
Acer Bluelight Shield 33
Securing your computer 35
Using a computer security lock.............. 35
Using passwords ................................... 35
Entering passwords .................................. 36
BIOS utility 37
Boot sequence....................................... 37
Setting passwords ................................. 37
Power management 38
Saving power ......................................... 38
Battery pack 40
Battery characteristics ........................... 40
Charging the battery ................................. 40
Optimizing battery life ............................... 41
Checking the battery level......................... 42
Battery-low warning .................................. 42
Traveling with your computer 43
Disconnecting from the desktop ............ 43
Moving around ....................................... 43
Preparing the computer ............................ 43
What to bring to meetings ......................... 44
Taking the computer home .................... 44
Preparing the computer ............................ 44
What to take with you................................ 45
Special considerations .............................. 45
Setting up a home office ........................... 45
Traveling with the computer................... 46
Preparing the computer ............................ 46
What to take with you................................ 46
Special considerations .............................. 46
Traveling internationally......................... 46
Preparing the computer ............................ 47
What to bring with you .............................. 47
Special considerations .............................. 47
Universal Serial Bus (USB) 49
Memory card reader 50
Video and audio connectors 51
HDMI 52
Frequently asked questions 54
Requesting service ................................ 56
Tips and hints for using Windows 10 ..... 58
How do I get to Start? ............................... 58
How do I turn off my computer?................ 58
How do I unlock my computer?................. 58
How do I set the alarm? ............................ 60
Where are my apps?................................. 61
What is a Microsoft ID (account)?............. 61
How do I check for Windows updates?..... 62
Where can I get more information?........... 62
Troubleshooting ..................................... 63
Troubleshooting tips.................................. 63
Error messages......................................... 63
Internet and online security 65
First steps on the net ............................. 65
Protecting your computer .......................... 65
Choose an Internet Service Provider........ 65
Network connections................................. 67
Surf the Net!.............................................. 69
Security ..................................................... 69
Playing Blu-Ray or DVD movies 76
Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software
FIRST THINGS FIRST
We would like to thank you for making this Acer notebook your choice
for meeting your mobile computing needs.
Your guides
To help you use your Acer notebook, we have designed a set of
guides:
First off, the Setup Guide (or Setup Poster) helps you get started
with setting up your computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting.
There are two ways to download the User’s Manual. You must first
be connected to the internet.
1. Open Acer Care Center from the desktop and select My System >
Summary and click User’s Manual to download the User’s Manual.
2. Click on the link under Support.
1. The link will open the Acer Service & Support webpage.
2. From this page you can download and install the Acer
identification tool that will automatically detect your computer’s
serial number and SNID and allow you to copy it to the clipboard.
3. Scroll down to Drivers and Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or
product model.
4. Once you have found your product model, select Documents and
select your language to download the User’s Manual.
First things first - 5
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following:
6 - First things first
Note
• Use the Windows shutdown command: Press the Windows key or
select the Windows Start button, select Power > Shut down.
• Right-click the Windows Start button > Shut down or sign out >
Shut down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it to Sleep by doing any
of the following:
• Press the power button.
• Press the sleep hotkey.
• Press the Windows key or select the Windows Start button, select
Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out >
Sleep.
If you cannot power off the computer normally, press and hold the power
button for up to ten seconds to shut down the computer. If you turn off the
computer and want to turn it on again, wait at least two seconds before
powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Only use the adapter provided with your device, or an Acerapproved adapter to power your device.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work
normally, please contact your nearest authorized Acer service center.
First things first - 7
8 - Your Acer notebook tour
1
2
YOUR ACER NOTEBOOK TOUR
After setting up your computer as illustrated in the Setup Guide, let us
show you around your new Acer computer.
Screen view
# Icon Item Description
Web camera for video
1 Webcam
2 Screen Displays computer output.
communicat
A light next to the webcam indicates
that the
ion.
webcam is active.
Keyboard view
5
1
2
3
4
# Icon Item Description
1 Microphone
2 Keyboard
3 Touchpad
Your Acer notebook tour - 9
Internal microphone for sound
recording.
For entering data into your computer.
See "Using the keyboard" on page
13.
Touch-sensitive pointing device.
The touchpad and selection buttons
f
orm a single surface.
Press down firmly on the touchpad
surface to perform a left click.
Press down firmly on the lower right
corner to perform a right click.
4
5
Power button Turns the computer on and off.
light shows amber
light shows blue
Battery indicator
Indicates the computer’s battery
st
atus.
Charging: The
when the battery is charging.
Fully charged: The
when in AC mode.
10 - Your Acer notebook tour
1
6 754321
Left view
# Icon Item Description
1
Kensington lock
slot
Connects to a Kensington-compatible
security lock.
Right view
# Icon Item Description
1
2
3
4 Optical drive
5
6
7
Accepts one Secure Digital (SD or
SD card reader
Headset/
speaker jack
USB port Connects to USB devices.
Optical disk
ccess indicator
a
Optical drive
ject button
e
Emergency eject
ho
le
S
DHC) card.
Only one card can operate at a time.
Connects to audio devices (e.g.,
kers, headphones) or a headset
spea
with microphone.
Internal optical drive; accepts CDs or
DVD
s.
Lights up when the optical drive is
active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the
computer is tu
Carefully insert a straightened paper
clip to e
ject the optical drive tray.
rned off.
Your Acer notebook tour - 11
2 341
Rear view
# Icon Item Description
1
2
3
4
DC-in jack Connects to an AC adapter.
HDMI port
USB ports Connect to USB devices.
Ethernet (RJ-45)
port
Supports high-definition digital video
ections.
conn
Connects to an Ethernet 10/100/
1000-based network.
Information on USB 3.0
• USB 3.0 compatible ports are blue.
• Compatible with USB 3.0 and earlier devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 specification (SuperSpeed USB).
12 - Your Acer notebook tour
3
1
2
4
Base view
# Icon Item Description
1
2 Speakers Deliver stereo audio output.
3
4
Battery reset
pinhole
Main storage
comp
artment
Memory
artment
comp
Ventilation and
cooling fa
n
Simulates removing and reinstalling
the bat
Insert a paperclip into the hole and
press for fo
Houses the computer’s main storage.
You may upgrade your computer’s
main sto
asking an approved service center to
do this.
Houses the computer’s memory.
You may upgrade your computer’s
memory. Acer recommends asking
an approved service center to do this.
Allows the computer to stay cool.
Do not cover or obstruct the
openings.
tery.
ur seconds.
rage. Acer recommends
Using the keyboard - 13
USING THE KEYBOARD
The keyboard has full-sized keys and a separate numeric keypad,
separate cursor, lock, Windows, function and special keys.
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Lock key Description
Caps Lock
Num Lock
Scroll Lock
Fn + F12
When Caps Lock is on, all alphabetic characters
typed are in uppercase.
When Num Lock is on, the keypad is in numeric
mode. The keys function as a calculator (complete
with the arithmetic operators +, -, *, and /). Use this
mode when you need to do a lot of numeric data
entry.
When Scroll Lock is on, the screen moves one line
up or down when you press the up or down arrow
keys respectively. Scroll Lock does not work with
some applications.
Hotkeys
The computer employs hotkeys or key combinations to access most
of the computer's controls like screen brightness and volume output.
To activate hotkeys, press and hold the Fn key before pressing the
other key in the hotkey combination.
Hotkey Icon Function Description
Fn + F3 Airplane mode
Fn + F4 Sleep
Fn + F5 Display toggle
Turns on / off the computer's
network devices.
Puts the computer in Sleep
mode.
Switches display output between
the display screen, external
monitor (if connected) and both.
14 - Using the keyboard
Hotkey Icon Function Description
Fn + F6 Display off
Fn + F7
Fn + F8 Speaker toggle Turns the speakers on and off.
Touchpad
toggle
Turns the display screen
backlight off to save power.
Press any key to return.
Turns the built-in touchpad on
and off.
Fn + F12
Fn + Del
Scr Lk
Ins
Scroll Lock Turns Scroll Lock on or off.
Insert Turns Insert on or off.
Fn + Brightness up Increases the screen brightness.
Fn +
Brightness
down
Decreases the screen
brightness.
Fn + Volume up Increases the sound volume.
Fn + Volume down Decreases the sound volume.
Fn + Home Play/Pause
Fn + Pg Up Stop
Play or pause a selected media
file.
Stop playing the selected media
file.
Fn + Pg Dn Previous Return to the previous media file.
Fn + End Next Jump to the next media file.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Pressed alone it returns to the Start screen
or to return to the last open app.
Windows key
Application key
It can also be used with other keys for
special functions, please check Windows
Help.
This key has the same effect as clicking
the right mouse button; it opens the
application's context menu.
Using the Precision Touchpad - 15
USING THE PRECISION TOUCHPAD
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement. The Precision Touchpad (PTP) is designed to provide a
more uniform, smooth, and accurate touchpad experience. Many
applications support precision touchpad gestures that use one or
more fingers, however, some gestures may not be supported by the
specific application or program you are using.
Touchpad gestures
Single-finger slide
Slide a finger across the touchpad to move
the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the
touchpad with your finger, to perform a
'click', which will select or start an item.
Quickly repeat the tap to perform a double
tap or 'double click'.
Two-finger press
Lightly tap the touchpad with two fingers to
perform a
this will toggle the app commands. In most
pps this will open a context menu related
a
to the selected item.
'right click'. In the Start screen,
Two-finger slide
Swiftly scroll through web pages,
documents and playlists by placing two
fingers on the touchpad and moving both in
any direction.
16 - Using the Precision Touchpad
Note
Two-finger pinch
Zoom in and out of photos, maps and
documents with a simple finger-and-thumb
gesture.
Three-finger press
Lightly tap the touchpad with three fingers
to open Cortana (if your computer supports
Cortana) or open the Action Center (if your
computer does not support Cortana).
Three-finger swipe
Swipe across the touchpad with three
fingers.
• Swipe up to open T
cursor over a window and tap the
touchpad to select that window, or swipe
downwards to exit Tas k Vi e w.
• Swipe down to minimize all open
windows and show Desktop; swipe
upwards to restore the minimized
windows.
• Swipe left or right to switch between
open windows.
ask View. Move the
The precision touchpad includes added technology features that help
recognize and prevent unintentional gestures such as accidental taps,
gestures, and pointer movement.
The touchpad is sensitive to finger movement; the lighter the touch, the better
the response. Please keep the touchpad and your fingers dry and clean.
Changing touchpad settings
To change the touchpad settings to suit your personal requirements,
please do the following.
Using the Precision Touchpad - 17
1. In the icon tray in the lower right-hand corner of the screen, select
the Notifications icon to open the Notifications pane.
2. Select All settings.
3. Select Devices > Mouse & touchpad.
4. Now you can adjust the settings to suit your personal needs. You
can change the primary button for left- or right-handed use, turn the
touchpad off if you prefer to use a mouse, or set a delay to prevent
18 - Using the Precision Touchpad
the cursor from moving if you accidentally tap the touchpad with
your palm while working. Scroll down to see more settings.
RECOVERY
Note
Important
Note
If you are having trouble with your computer, and the frequently asked
questions (see Got a question? on page 53) do not help, you can
recover your computer.
This section describes the recovery tools available on your computer.
Acer provides Acer Care Center, which allows you to reset your PC,
refresh your PC, or create a factory default backup.
Acer Care Center is only available with a pre-installed Windows operating
system.
We recommend that you create a Factory Default Backup as soon as
possible. In certain situations a full recovery will require a USB
recovery backup.
Creating a factory default backup
Recovery - 19
Backup allows you to quickly and easily back up your operating
system, installed apps and data.
1. From Start, select All apps then Acer. Select Acer Recovery
Management in the list of Acer apps.
Since the recovery backup requires at least 8 GB of storage after formatting,
it is recommended to use a USB drive with a capacity of 16
GB or larger.
20 - Recovery
2. Select the Backup tab and click Get Started for Create Factory
Default Backup to open the Recovery Drive window.
3. Make sure Backup system files to the recovery drive is selected
and click Next.
4. Plug in the USB drive and wait for the PC to detect the USB drive
then click Next.
Recovery - 21
Important
• Since the recovery backup requires at least 8 GB of storage after
formatting, it is recommended to use a USB drive with a capacity
of 16
GB or larger.
5. Everything on the drive will be deleted. Click Create to continue.
6. You will be shown the backup progress on the screen.
7. Follow the process until it completes.
8. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this
information, you can only use the USB recovery backup to restore
your computer, if you lose or erase the USB drive, you cannot
restore your computer.
9. Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
22 - Recovery
Backing up your wireless and LAN drivers
Back up your wireless and LAN drivers. You can use these backups to
install the wireless and LAN drivers if you install another operating
system.
1. From Start, select All apps then Acer. Select Acer Recovery
Management in the list of Acer apps.
2. Select the Backup tab and click Get started for Backup wireless
and LAN drivers. Choose a folder to save your drivers and select
OK.
Restoring your computer
Recovery Management allows you to quickly and easily restore your
computer back to its default status. You can choose to keep your files
or remove them before reinstalling Windows.
Reset this PC and keep my files
1. From Start, select All apps then Acer. Select Acer Recovery
Management in the list of Acer apps.
2. Select the Restore tab and click Get started to Choose an option.
Recovery - 23
Important
3. Select Keep my files to refresh your PC and reinstall your operating
system without removing your personal files. Click Next to continue.
If you have apps installed on your PC, they will be removed.
4. Resetting the PC will reinstall Windows, change settings back to
their factory defaults and remove all preinstalled apps and programs
without removing your personal files. Click Reset to continue.
5. You will be shown the reset progress on the screen. The screen will
turn off during the reset process.
6. The screen will turn back on when it is installing Windows. Your PC
will restart several times during the reset process.
7. Follow the process until it completes.
8. When your PC has completed the reset process, Windows will have
been reset back to its factory default settings without removing your
personal files.
Reset this PC and remove everything
1. From Start, select All apps then Acer. Select Acer Recovery
Management in the list of Acer apps.
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