Acer NX.C5QEK.001 User Manual

ConceptD 3 Ezel
onceptD 3 Ezel Pro
C
USER’S MANUAL
2 -
Important
© 2020. All Rights Reserved.
ConceptD 3 Ezel / ConceptD 3 Ezel Pro
This revision: July 2020
This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
Register your ConceptD product
If your new device runs on Windows OS, you may have had your product registered automatically while you start up your device with Windows OS.
Log in at www.acer.com/myproducts with the email address you registered for Windows OS to review your product record. (Reset your password if you do not know it.)
If the record is not found, please follow the steps below to register.
1. Ensure you are connected to the Internet.
2. Go to www.acer.com/register-product.
3. Sign in or sign up for an Acer ID.
4. Enter S/N or SNID of your device to register it.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________ Place of purchase: ______________________________
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
TABLE OF CONTENTS
Table of contents - 3
First things first 6
Your guides ............................................. 6
Basic care and tips for using your
computer.................................................. 6
Turning your computer off........................... 6
Taking care of your computer ..................... 7
Taking care of your AC adapter .................. 8
Cleaning and servicing................................ 8
Guidelines for safe battery usage ............... 8
Internal battery....................................... 11
Your ConceptD notebook tour 12
Screen view ........................................... 12
Keyboard view ....................................... 13
Right view ............................................. 14
USB 3.2 Gen 1 information ....................... 15
Left view ................................................ 15
USB Type-C information ........................... 15
Rear view............................................... 16
Base view .............................................. 16
Using the keyboard 18
Lock keys............................................... 18
Special keys .......................................... 18
Hotkeys.................................................. 19
Windows keys........................................ 19
EzelTM Hinge 20
Rechargeable Active Stylus 22
Fast-charging......................................... 22
Remove or insert the stylus ................... 23
Using the Precision Touchpad 24
Touchpad gestures................................ 24
Changing touchpad settings .................. 26
Recovery 28
Creating a file history backup ................ 28
Backing up your wireless and LAN
drivers.................................................... 30
Creating a factory default backup.......... 31
Restoring your computer ....................... 35
Reset this PC and keep my files ............... 35
Reset this PC and remove everything ...... 37
Using a Bluetooth connection 41
Enabling and disabling Bluetooth .......... 41
Enable Bluetooth and add a device.......... 41
Connecting to the Internet 43
Connecting to a wireless network.......... 43
Connecting to a wireless LAN................... 43
Connecting with a cable ........................ 46
Built-in network feature ............................. 46
ConceptD Palette 47
The ConceptD Palette main screen....... 47
Color profile setting ................................... 47
TrueHarmony setting ................................ 49
Monitoring .............................................. 49
Split Screen ........................................... 50
App Center............................................. 50
Advanced Settings................................. 51
Adjust ConceptD Key ................................ 51
Enable PrtScn Key to launch Screen Snip
tool ............................................................ 52
Manage the copied items in Clipboard...... 53
Color Picker .............................................. 54
On-screen Keyboard Shortcuts................. 55
Set color profile on ConceptD monitor... 56
Sync up the color profile ........................... 56
Change the color profile............................ 56
Bluelight Shield 58
Securing your computer 60
Using a computer security lock.............. 60
Using passwords ................................... 60
Entering passwords .................................. 61
Fingerprint Reader 62
How to use the fingerprint reader .......... 62
BIOS utility 67
Boot sequence....................................... 67
Setting passwords ................................. 67
Power management 68
Saving power ......................................... 68
Battery pack 70
Battery characteristics ........................... 70
Charging the battery ................................. 70
Optimizing battery life ............................... 71
Checking the battery level......................... 72
Battery-low warning .................................. 72
Traveling with your computer 73
Disconnecting from the desktop ............ 73
Moving around ....................................... 73
Preparing the computer ............................ 73
What to bring to meetings ......................... 74
Taking the computer home .................... 74
Preparing the computer ............................ 74
What to take with you................................ 75
Special considerations .............................. 75
Setting up a home office ........................... 75
Traveling with the computer................... 76
Preparing the computer ............................ 76
What to take with you................................ 76
Special considerations .............................. 76
Traveling internationally......................... 76
Preparing the computer ............................ 77
What to bring with you .............................. 77
Special considerations .............................. 77
4 - Table of contents
Universal Serial Bus (USB) 79
Thunderbolt 3 port 80
Displays ................................................. 80
Video and audio connectors 81
Connecting a monitor ............................ 81
Headphones and microphone ............... 81
HDMI 82
Frequently asked questions 84
Requesting service ................................ 86
Tips and hints for using Windows 10..... 87
How do I get to Start? ............................... 87
How do I turn off my computer?................ 87
How do I unlock my computer?................. 87
How do I set the alarm? ............................ 88
Where are my apps?................................. 89
What is a Microsoft ID (account)?............. 90
How do I check for Windows updates?..... 91
Where can I get more information?........... 91
Troubleshooting ..................................... 92
Troubleshooting tips.................................. 92
Error messages......................................... 92
Internet and online security 94
First steps on the net ............................. 94
Protecting your computer .......................... 94
Choose an Internet Service Provider ........ 94
Network connections................................. 96
Surf the Net! .............................................. 97
Internet security software.......................... 98
Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using ConceptD’s bundled software
6 - First things first

FIRST THINGS FIRST

We would like to thank you for making this ConceptD notebook your choice for meeting your mobile computing needs.

Your guides

To help you use your ConceptD notebook, we have designed a set of guides:
First off, the Setup Guide helps you get started with setting up your computer and introduces the basic features and functions of your new computer.
For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting.
Once you have connected to the internet, you can download updates for your computer from:
http://go.acer.com/?id=17883
1. The link will open the ConceptD Support webpage.
2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, SNID, or product model.
3. From this page you can also download and install the ConceptD identification utility that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.
4. Once you have found your product model, any updates, or documents will be listed.

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down.
• Right-click the Windows Start button > Shut down or sign out >
Note
Shut down.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following:
• Press the power button.
• Press the sleep hotkey.
• Press the Windows key or select the Windows Start button, select Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out > Sleep.
If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

First things first - 7
Your computer will serve you well if you take care of it.
• Only use the adapter provided with your device, or an Acer­approved adapter to power your device.
• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
8 - First things first
Warning

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but pull on the plug.
• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized ConceptD service center.

Guidelines for safe battery usage

When using a charging cart or a small space to simultaneously charge or operate multiple devices , the area must be well- ventilated and the temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery charging must be stopped when 100% capacity is reached. Continuous charging can cause deformation or damage to the battery/ device.
Precautions when charging batteries
The useful lifespan of a battery is adversely affected by the following behavior:
• Constantly charging the battery/device when already at full capacity.
First things first - 9
Warning
• Charging the battery/device at temperatures above 35 °C (95 °F) or below 0 °C (32 °F).
To prevent damage, follow these precautions:
• Stop charging the battery once it reaches 100% capacity; regularly or frequently charging a fully charged battery for an extended period of time may cause battery deformation or damage. We recommend that you recharge the device when the battery level drops below 70% capacity.
• Do not charge battery in temperatures above 35 °C (95 °F) or below 0 °C (32 °F). Charging in abnormally high or abnormally low temperatures can cause battery deformation or damage.
• The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
• If you plan to store the device for a long period of time, turn-off the device, remove AC power and store the product at room temperature (0 °C - 35 °C) in a dry (humidity: 45% - 80%), well­ventilated area. Avoid direct sunlight, high temperatures and high humidity. Do not leave your device’s battery completely discharged for a long period of time; this may cause battery deformation or damage. We recommend that the battery is checked and charged to approximately 50% capacity every 6 months.
• ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED AREA.
Batteries may explode if not handled properly. Do not disassemble or dispose of batteries in fire. Do not short external contacts, crush, puncture or otherwise tamper with batteries. Keep batteries away from children. Follow local regulations when disposing of used batteries.
Precautions when replacing the battery
Improper replacement or mishandling could damage the battery, cause overheating, result in injury, and risk fire or explosion.
10 - First things first
• Device with built-in battery: A built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself.
• Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones.
This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment. Do not put, store or leave your product in or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or in a pressurized container, and do not expose it to temperatures over 50 °C (122 °F).
Failure to follow these guidelines may cause the battery to leak acid, become hot, explode or ignite and cause injury and/or damage. Do not pierce, open or disassemble the battery. If the battery leaks and you come into contact with the leaked fluids, rinse thoroughly with water and seek medical attention immediately. For safety reasons, and to prolong the lifetime of the battery, charging will must not occur at temperatures below 0 °C (32 °F) or above 35 °C (95 °F).
The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operation time becomes noticeably shorter than normal, check an authorized reseller to purchase a new battery.
Use the battery only for its intended purpose. Never use any charger or battery that is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object such as a coin, clip or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold places, such as in a closed car in summer or winter. Always try to keep the battery between 15
° F). A device with a hot or cold battery may not work temporarily,
77
° C and 25° C (59° F and
even when the battery is fully charged. Battery performance is especially limited in temperatures well below freezing.
Do not dispose of batteries in a fire as they may explode. Batteries
Note
may also explode if damaged. Dispose of batteries according to local regulations. Please recycle when possible. Do not dispose as household waste.
Wireless devices may be susceptible to interference from the battery, which could affect performance.
Please refer to www.acer.com for battery shipping documents.

Internal battery

• Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility.
Recharge the battery by following the instruction included in the product documentation.
First things first - 11
12 - Your ConceptD notebook tour
2
3
4
1

YOUR CONCEPTD NOTEBOOK TOUR

After setting up your computer as illustrated in the Setup Guide, let us show you around your new ConceptD computer.

Screen view

# Icon Item Description
1 Microphones
2 Webcam
3 Touchscreen
Internal stereo digital microphones for sound recording.
Web camera for video communication.
A light next to the webcam indicates that the webcam is active.
Displays computer output, supports multi-touch input.
# Icon Item Description
2
5
3
1
4
Battery indicator
4
Power indicator

Keyboard view

Your ConceptD note book tour - 13
Indicates the computer’s battery status.
Blinking Amber when the battery is charging or reaches the low battery level. Amber when fully charged (with the AC adapter plugged in).
Indicates the computer’s power status.
# Icon Item Description
1 Ventilation
2 Backlit keyboard
3 Touchpad Touch-sensitive pointing device.
Allows the computer to stay cool.
Do not cover or obstruct the openings.
For entering data into your computer.
See "Using the keyboard" on page 18.
14 - Your ConceptD notebook tour
12 5463
# Icon Item Description
4
5 Power button Turns the computer on and off.

Right view

# Icon Item Description
1
2 SD card reader
3
Snipping tool key
Swapping app key
ConceptD key
Headset/ speaker jack
USB port with power-off charging
Snips a rectangle, freeform, window or full screen to your clipboard.
Switches to current and previous windows quickly.
Opens the Color Picker window (Default). You can change the setting in the ConceptD Palette application.
Connects to audio devices (e.g., speakers, headphones)
Accepts one Secure Digital (SD, SDHC or SDXC) card.
Only one card can operate at a time.
Connects to USB devices.
4 USB port Connects to USB devices.
5
6
Ethernet (RJ-45) port (selected models only)
Ventilation and cooling fan
Connects to an Ethernet 10/100/1000­based network.
Pull the lip down to open the port fully.
Allows the computer to stay cool.
Do not cover or obstruct the openings.
Your ConceptD note book tour - 15
2134567

USB 3.2 Gen 1 information

• USB 3.2 Gen 1 compatible ports are blue.
• Compatible with USB 3.2 Gen 1 and earlier devices.
• For optimal performance, use USB 3.2 Gen 1-certified devices.
• Defined by the USB 3.2 Gen 1 specification (SuperSpeed USB).

Left view

# Icon Item Description
1
2
Kensington lock slot
Ventilation and cooling fan
3 DC-in jack Connects to an AC adapter.
Connects to a Kensington-compatible security lock.
Allows the computer to stay cool.
Do not cover or obstruct the openings.
4 HDMI port
USB Type-C /
5
Thunderbolt 3 port
6 Mini DisplayPort
Power button
7
with fingerprint reader
Supports high-definition digital video connections.
Connects to USB devices with a USB Type-C
connector. Supports Thunderbolt displays.
Connects to an external display device.
Press to turn the computer on and off. Touch lightly to use fingerprint reader for Windows Hello and security.

USB Type-C information

• USB 3.2 Gen 2 with transfer speeds up to 10 Gbps.
• Supports DisplayPort
• Compatible with Thunderbolt
audio/video output.
3.
3 and
16 - Your ConceptD notebook tour
1
1
3
4
2

Rear view

# Icon Item Description
1 Ventilation

Base view

CC314-72 / CC314-72G / CC314-72P
Allows the computer to stay cool.
Do not cover or obstruct the openings.
CC315-72 / CC315-72G / CC315-72P
1
4
3
2
# Icon Item Description
Simulates removing and reinstalling
1
Battery reset pinhole
the battery.
Insert a paperclip into the hole and press for four seconds.
2
Ventilation and cooling fan
Allows the computer to stay cool.
Do not cover or obstruct the openings.
Your ConceptD note book tour - 17
3 Speakers Deliver stereo audio output.
4
Rechargeable active stylus
Draws, writes or highlights the text.
18 - Using the keyboard

USING THE KEYBOARD

The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows, special keys and hotkeys.

Lock keys

The keyboard has lock keys which you can use to turn keyboard functions on and off.
Lock key Description
Caps Lock
Num Lock
Scroll Lock
When Caps Lock is on, all alphabetic characters typed are in uppercase.
When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.
When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Special keys

Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon. You can press Fn + Shift (FnLock) to swap the hotkey and special function of the F1 to F12 keys.
Icon Description
Turns the speakers on and off.
Decreases the sound volume.
Increases the sound volume.
Turns the microphones on and off.
Using the keyboard - 19
Icon Description
Switches display output between the display screen, external monitor (if connected) and both.
Turns the display screen backlight off to save power. Press any key to return.
Decreases the screen brightness.
Increases the screen brightness.
Turns the keyboard backlight on and off.
Turns the built-in touchpad on and off.
Turns on / off the computer's network devices.
Num Turns the Numeric Lock on or off.

Hotkeys

To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.
Hotkey Icon Description
Fn + Shift Ins Turns Insert on or off.
Fn +
Fn +
Fn +
Fn +
Home Scrolls to the beginning of a document.
Pg Up Scrolls the page up.
Pg Dn Scrolls the page down.
End Scrolls to the end of a document.

Windows keys

The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key
Application key
Pressed alone it returns to the Start screen or to return to the last open app.
This key has the same effect as clicking the right mouse button.
20 - EzelTM Hinge
Share
Stand
Display
Pad
EZEL
The computer features EzelTM Hinge to flip the display in six different modes. You can choose a mode to fit your needs.
Laptop
TM
HINGE
Float
EzelTM Hinge - 21
To get familiar with the EzelTM Hinge, please refer the following actions when you adjust the screen.
22 - Rechargeable Active Stylus
Note
2
3
1

RECHARGEABLE ACTIVE STYLUS

# Item Description
1 Eraser button Erases an object.
2
3 Charge pin
Function may vary depending on apps.
Right-click button

Fast-charging

Charging time Usage time
15 seconds 90 minutes
5 minutes 100 minutes
Acts like a right mouse button.
Insert the stylus into the slot completely to start charging.

Remove or insert the stylus

CC314-72 / CC314-72G / CC314-72P
CC315-72 / CC315-72G / CC315-72P
Rechargeable Active Stylus - 23
24 - Using the Precision Touchpad

USING THE PRECISION TOUCHPAD

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.

Touchpad gestures

Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.
Two-finger press
Lightly tap the touchpad with two fingers to perform a 'right click'. In the Start screen, this will toggle the app commands. In most apps this will open a context menu related to the selected item.
Two-finger slide
Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.
Two-finger pinch
Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.
Using the Precision Touchpad - 25
Note
Three-finger press
Lightly tap the touchpad with three fingers to open the Search Windows.
Three-finger swipe
Swipe across the touchpad with three fingers.
• Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Tas k V i ew.
• Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.
• Swipe left or right to switch between open windows.
Four-finger press
Lightly tap the touchpad with four fingers to open the Action Center.
Four-finger swipe
Swipe across the touchpad with four fingers.
• Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Tas k V i ew.
• Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.
The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement.
The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.
26 - Using the Precision Touchpad

Changing touchpad settings

To change the touchpad settings to suit your personal requirements, please do the following.
1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.
2. Select All settings.
3. Select Devices > Touchpad
4. Now you can adjust the settings to suit your personal needs. You can switch off the touchpad if you prefer to use a mouse. Or you can
Using the Precision Touchpad - 27
adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.
28 - Recovery
Note

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 83) do not help, you can recover your computer.
This section describes the recovery tools available on your computer. ConceptD provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.
Acer Care Center vary depending on model or Operating System.

Creating a file history backup

Recovery Management allows you to quickly and easily back up your files and restore them if the originals are lost, damaged or deleted.
1. From Start, select Care Center then Recovery Management.
2. Select the Backup tab and click Get started for Create backup to open the Backup window.
Recovery - 29
3. Plug in the USB drive (or a portable external hard drive) and click + to add a drive. Select the USB drive from the drop-down list.
4. Click More options to select back-up options which best fit your needs, such as schedule the backup interval, how long you want to keep those backups (default is Forever), which folders to be backed up or be excluded. Click Back up now to continue.
30 - Recovery
Important
5. Follow the process until it completes.
6. Unplug the USB drive (or a portable external hard drive) and label it clearly.
Write a unique, descriptive label on the backup, such as 'File History Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.
1. From Start, select Care Center then Recovery Management.
2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK.
3. You will be shown the backup progress on the screen.
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