Acer NH.Q4YEK.005 User Manual

PREDATOR HELIOS 700

User’s Manual

2 -

Important

This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

1. Ensure you are connected to the Internet.

2. Open the Acer Product Registration app.

3. Install any required updates.

4. Sign up for an Acer ID or sign in if you already have an Acer ID, it will automatically register your product.

After we receive your product registration, you will be sent a confirmation email with important data.

Model number: ___________________________________________ Serial number: ___________________________________________ Date of purchase: _______________________________________ Place of purchase: ______________________________________

TABLE OF CONTENTS

Table of contents - 3

First things first 6

Your guides ................................................... 6

Basic care and tips for using your

computer .......................................................... 7

Turning your computer off ...................... 7

Taking care of your computer ................ 7

Taking care of your AC adapter ........... 8

Cleaning and servicing ............................... 8

Your Predator notebook tour 9

Screen view ................................................... 9

Keyboard view (Closed)........................ 10

WASD Settings ............................................. 11

Keyboard view (Open) ........................... 12

Right view .................................................... 13

USB Type-C information ........................ 13

USB 3.1 Gen 2 information ................... 14

Left view........................................................ 14

Rear view ...................................................... 15

Base view...................................................... 16

Using the HyperDrift keyboard 17

Slide out the HyperDrift keyboard 17

Lock keys...................................................... 18

Hotkeys.......................................................... 18

Windows keys ............................................ 19

Using the Precision Touchpad 20

Touchpad gestures ................................ 20

Changing touchpad settings............. 22

Recovery 24

Creating a factory default backup 24 Backing up your wireless and LAN

drivers............................................................ 26

Restoring your computer.................... 27

Reset this PC and keep my files ........ 27

Reset this PC and remove everything 28

Using a Bluetooth connection 31

Enabling and disabling Bluetooth.. 31

Enable Bluetooth and add a device . 31

Connecting to the Internet 34

Connecting to a wireless network. 34

Connecting to a wireless LAN ............ 34

Connecting with a cable ....................... 37

Built-in network feature ......................... 37

Connecting to a cellular network.... 37

PredatorSense 38

The PredatorSense main screen... 38

PredatorSense and Acer

TrueHarmonyTM settings .................... 39

WASD Settings ........................................... 40

PredatorSense Mobile App................... 41

Adjusting the keyboard backlight. 43

Dynamic lighting......................................... 43

Heat Pipe lighting ...................................... 44

Touchpad lighting ...................................... 44

Overclocking .............................................. 45

Adjusting the hotkeys.......................... 46

Assign an action to a hotkey ............... 47

Record a macro ............................................ 47

Creating profiles...................................... 48

Fan control ................................................. 49

Monitoring................................................... 50

Sync game settings............................... 50

App Center................................................... 52

App Management..................................... 52

Bluelight Shield 54

Securing your computer 56

Using a computer security lock ..... 56

Using passwords..................................... 56

Entering passwords................................... 57

BIOS utility 58

Boot sequence.......................................... 58

Setting passwords ................................. 58

Power management 59

Saving power............................................. 59

Battery pack 61

Battery characteristics ........................ 61

Charging the battery ................................ 61

Optimizing battery life ............................ 62

Checking the battery level ................... 63

Battery-low warning ................................ 63

Traveling with your computer 64

Disconnecting from the desktop ... 64

Moving around ......................................... 64

Preparing the computer ........................ 64

What to bring to meetings ................... 65

Taking the computer home ............... 65

Preparing the computer ........................ 65

What to take with you ............................ 66

Special considerations ............................ 66

Setting up a home office ....................... 66

Traveling with the computer ............. 67

Preparing the computer ......................... 67

What to take with you ............................. 67

Special considerations ............................. 67

Traveling internationally .................... 68

Preparing the computer ........................ 68

What to bring with you .......................... 68

4 - Table of contents

Special considerations ............................ 68

Universal Serial Bus (USB) 71

USB Type-C port 72

Thunderbolt 3 port 73

Displays ......................................................... 73

Video and audio connectors 75

Connecting a monitor ............................ 75

Headphones and microphone ........... 75

HDMI 76

Frequently asked questions 78

Requesting service................................. 80

Tips and hints for using Windows

10...................................................................... 82

How do I get to Start? ........................... 82

How do I turn off my computer? ..... 82

How do I unlock my computer? ........ 82

How do I set the alarm? ........................ 84

Where are my apps?................................ 85

What is a Microsoft ID (account)?.. 85 How do I check for Windows

updates?.......................................................... 86

Where can I get more information? 86

Troubleshooting ....................................... 87

Troubleshooting tips ................................. 87

Error messages............................................ 87

Internet and online security 89

First steps on the net .......................... 89

Protecting your computer .................... 89

Choose an Internet Service Provider 89

Network connections ................................ 91

Surf the Net! ................................................. 93

Internet security software ................... 93

Getting started...

In this section you will find:

• Useful information on caring for your computer and

your health

• Where to find the power button, ports and connectors

• Tips and tricks for using the touchpad and keyboard

• How to create recovery backups

• Guidelines for connecting to a network and using

Bluetooth

• Information on using Predator’s bundled software

6 - First things first

FIRST THINGS FIRST

We would like to thank you for making this Predator notebook your choice for meeting your mobile computing needs.

Your guides

To help you use your Predator notebook, we have designed a set of guides:

First off, the Setup Guide helps you get started with setting up your computer.

The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting.

Once you have connected to the internet, you can download updates for your computer from:

http://go.acer.com/?id=17883

1. The link will open the Acer Support webpage.

2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, SNID, or product model.

3. From this page you can also download and install the Acer identification utility that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.

4. Once you have found your product model, any updates, or documents will be listed.

First things first - 7

Note

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:

• Use the Windows shutdown command: Press the Windows

key or select the Windows Start button, select Power > Shut down.

• Right-click the Windows Start button > Shut down or sign out > Shut down.

If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following:

• Press the power button.

• Press the sleep hotkey.

• Press the Windows key or select the Windows Start button, select Power > Sleep.

• Right-click the Windows Start button > Shut down or sign out > Sleep.

If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.

• Only use the adapter provided with your device, or an Acerapproved adapter to power your device.

• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).

• Do not subject the computer to magnetic fields.

8 - First things first

• Do not expose the computer to rain or moisture.

• Do not spill water or any liquid on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust or dirt.

• Never place objects on top of the computer.

• Do not slam the computer display when you close it.

• Never place the computer on uneven surfaces.

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:

• Do not connect the adapter to any other device.

• Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.

• When unplugging the power cord, do not pull on the cord itself but pull on the plug.

• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:

1. Turn off the computer.

2. Disconnect the AC adapter.

3. Use a soft, moist cloth. Do not use liquid or aerosol

cleaners.

If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.

Your Predator notebook tour - 9

YOUR PREDATOR NOTEBOOK

TOUR

After setting up your computer as illustrated in the Setup Guide, let us show you around your new Predator computer.

Screen view

# Icon Item Description

1 Microphones

2 Webcam

3 Screen Displays computer output.

4 Speakers Deliver stereo audio output.

Internal stereo digital micro recording.

Web camera for video com

A light next to the webcam indic active.

phones for sound

munication.

ates that the webcam is

10 - Your Predator notebook tour

Keyboard view (Closed)

# Icon Item Description

Dedicated hotke

TURBO

Hotkey 3

TURBO key

HyperDrift ke

yboard

Keys that allow you to change

omputer settings to suit your

c current game.

You can define settings for each

y in the PredatorSense

ke application.

Launches WASD Settings ap

plication.

Switches overclocking and fan speed level.

For entering data into your com

puter.

See "Using the HyperDrift keyboard" on page 17.

3 Touchpad Touch-sensitive pointing device.

# Icon Item Description

Your Predator notebook tour - 11

Click buttons (left an

d right)

PredatorSenseTM key

6 Ventilation

Hard drive

indicator

Battery indicator

Power

indicator

Power button Turns the computer on and off.

The left and right buttons functio

n like the left and right

mouse buttons.

Launches PredatorSense application.

Allows the computer to stay cool.

Do not cover or obstruct the openings.

Indicates when the computer’s hard drive is active.

Indicates the computer’s bat

tery status.

Amber when the battery is

ging.

char Blue when fully charged (with the AC

adapter plugged in).

Indicates the computer’s power status.

WASD Settings

To play a game using MagForce keys, please press hotkey 3 to select MagForce Key mode before starting. For more information, see WASD Settings on page 40.

12 - Your Predator notebook tour

Keyboard view (Open)

# Icon Item Description

Ventilation and coo

ling fan

Allows the computer to stay coo

Do not cover or obstruct the op

enings.

Your Predator notebook tour - 13

1 2543

Right view

# Icon Item Description

4 Ventilation

USB port with power-off charging

USB Type-C port

USB Type-C / Thunderbolt 3 port

Kensington lock slot

Connects to USB devices.

Connects to USB devices with a USB T Supports DisplayPort USB-C

ype-C connector.

™

over

™

Connects to USB devices with a USB T Supports Thunderbolt

ype-C connector.

™

3 and

displays.

Allows the computer to stay coo

Do not cover or obstruct the op

enings.

Connects to a Kensingtoncompatible security lock.

USB Type-C information

• USB 3.1 Gen 2 with transfer speeds up to 10 Gbps.

• Supports DisplayPort

• Compatible with Thunderbolt

• Delivers up to 3 A at 5 V DC for USB charging.

™

audio/video output.

™

14 - Your Predator notebook tour

21 345

USB 3.1 Gen 2 information

• USB 3.1 Gen 2 compatible ports are blue.

• Compatible with USB 3.1 Gen 2 and earlier devices.

• For optimal performance, use USB 3.1 Gen 2-certified devices.

• Defined by the USB 3.1 Gen 2 specification (SuperSpeedPlus USB).

Left view

# Icon Item Description

Allows the computer to stay cool.

1 Ventilation

Ethernet (RJ-45) port

USB port with poweroff charging

Do not cover or obstruct the op

enings.

Connects to an Ethernet 10/ 100/1000Mbps/2.5Gbps-based net

work.

Connects to USB devices.

Mic-in jack

Headset/ speaker jack

Connects to an external microphone f

Connects to audio devices (e.g., speakers, headphones)

or recording audio.

Rear view

234

# Icon Item Description

1 Ventilation

Your Predator notebook tour - 15

Allows the computer to stay coo

Do not cover or obstruct the op

enings.

DC-in jack Connects to an AC adapter.

External display (DisplayPort) port

HDMI port

Connects to a display device using the high-definition Displa

Supports high-definition digital video c

yPort interface.

onnections.

16 - Your Predator notebook tour

Base view

# Icon Item Description

1 Ventilation

Main storage and memory compartment

Battery reset pinhole

Allows the computer to stay coo

Do not cover or obstruct the op

enings.

Houses the computer’s main st

orage and memory.

You may upgrade your computer’s main storage and memory. To reduce compatibility risk, Acer recommends asking an approved service center to do this.

Simulates removing and re

installing the battery.

Insert a paperclip into the hole

nd press for four seconds.

4 Subwoofer Delivers enhanced bass audio.

Using the HyperDrift keyboard - 17

USING THE HYPERDRIFT

KEYBOARD

The HyperDrift keyboard has backlit keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. This keyobard allows you to slide it out to increase airflow and raise overclocking.

Slide out the HyperDrift keyboard

18 - Using the HyperDrift keyboard

Lock keys

The keyboard has lock keys which you can use to turn keyboard functions on and off.

Lock key Description

Caps Lock

Num Lock

Scroll Lock

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Hotkeys

To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.

Hotkey Icon Description

Fn + F3

Fn + F4 Puts the computer in Sleep mode.

Fn + F5

Fn + F6

Turns on / off the computer's network devices.

Switches display output between the display screen, external monitor (if connected) and both.

Turns the display screen backlight off to save power. Press any key to return.

Fn + F7 Turns the built-in touchpad on and off.

Fn + F8 Turns the speakers on and off.

Fn + F9

Decreases the intensity of the keyboard backlight.

Hotkey Icon Description

Using the HyperDrift keyboard - 19

Fn + F10

Fn + F12 Scr Lk Turns Scroll Lock on or off.

Fn + Home Play or pause a selected media file.

Fn + Pg Up Stop playing the selected media file.

Fn + Pg Dn Return to the previous media file.

Fn + End Jump to the next media file.

Fn +

Increases the intensity of the keyboard backlight.

Increases the sound volume.

Decreases the sound volume.

Increases the screen brightness.

Decreases the screen brightness.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Pressed alone it returns to the Start

Windows key

Application key

screen or to return to the last open app.

This key has the same effect as clicking the right mouse button.

20 - Using the Precision Touchpad

USING THE PRECISION

TOUCHPAD

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.

Touchpad gestures

Single-finger slide

Slide a finger across the touchpad to move the cursor.

Single-finger press or tap

Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.

Two-finger press

Lightly tap the touchpad with two fingers to perform a

will toggle the app commands. In most apps this will open a item.

'right click'. In the Start screen, this

context menu related to the selected

Two-finger slide

Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.

Using the Precision Touchpad - 21

Two-finger pinch

Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.

Three-finger press

Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Search Windows (if your computer does not support Cortana).

Three-finger swipe

Swipe across the touchpad with three fingers.

• Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

• Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.

• Swipe left or right to switch between open windows.

Four-finger press

Lightly tap the touchpad with four fingers to open the Action Center.

Four-finger swipe

Swipe across the touchpad with four fingers.

• Swipe up to open Ta over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

• Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows.

sk View. Move the cursor

22 - Using the Precision Touchpad

Note

The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement.

The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.

Changing touchpad settings

To change the touchpad settings to suit your personal requirements, please do the following.

1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.

2. Select All settings.

3. Select Devices > Touchpad

4. Now you can adjust the settings to suit your personal needs. You can switch off the touchpad if you prefer to use a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.

Using the Precision Touchpad - 23

24 - Recovery

Note

Important

Note

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 77) do not help, you can recover your computer.

This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.

Acer Care Center vary depending on model or Operating System.

We recommend that you create a Factory Default Backup as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a factory default backup

Recovery Management allows you to quickly and easily back up your operating system, installed apps and data.

Since the recovery backup requires at least 8 GB o f storage after formatting, it is recommended to use a USB drive with a capacity of 16

GB or larger.

1. From Start, select Care Center then Recovery Management.

Recovery - 25

2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive

window.

3. Make sure Back up system files to the recovery drive i s selected and click Next.

26 - Recovery

Important

4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.

5. Everything on the drive will be deleted. Click Create to continue.

6. You will be shown the backup progress on the screen.

7. Follow the process until it completes.

8. Unplug the USB drive and label it clearly.

Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.

1. From Start, select Care Center then Recovery Management.

2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK.

Restoring your computer

Important

Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows.

Reset this PC and keep my files

1. From Start, select Care Center then Recovery Management.

2. Select the Restore tab and click Get started to Choose an option.

Recovery - 27

3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue.

If you have apps installed on your PC, they will be removed.

28 - Recovery

4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.

5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.

6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

7. Follow the process until it completes.

8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

Reset this PC and remove everything

1. From Start, select Care Center then Recovery Management.

2. Select the Restore tab and click Get Started to Choose an option.

Recovery - 29

Warning

3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings.

4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Remove files and clean the drive if you are not keeping your computer. This process will take longer, but will be more secure.

Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation.

30 - Recovery

5. Click Reset to continue.

6. You will be shown the reset progress on the screen. The screen will turn off during the reset process.

7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

8. Follow the process until it completes.

9. When your PC has completed the reset process, Windows will use factory default settings.

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