Acer MMP3400 User Manual

Studio MMP3400

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Studio MMP3400 service guide.

Date Chapter Updates

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

I/O interface: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Studio MMP3400 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Your Studio MMP3400 tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Disassembly/Reassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Chapter 2 Machine Disassembly and Replacement 7

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Removing the Outer Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Removing the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Removing the Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Removing the IR Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Main Board Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

IR Board Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Fan Module Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Hard Drive Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Base Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Outer Casing Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Chapter 3 Troubleshooting 25

No display on TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

No sound or poor sound quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

No picture or poor picture quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Not recognised by computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

The remote control does not work well . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Subtitles are not displayed when watching a DivX movie . . . . . . . . . . . . . . . . . .25

No SPDIF audio out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

How to upgrade firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Main Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Chapter 4 Connector Locations and Board Layout 29

Rear I/O Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

IR Board Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Chapter 5 FRU (Field Replaceable Unit) List 31

Index 35

VII

VIII

System Specifications

Features

Below is a brief summary of the Studio MMP3400’s feature:

• Main Chip : ESS ES6461

• Main Memory : 16MB SDRAM, 8Mx16 x1pcs.

• Serial Flash : 2MB SPI Flash.

• Stereo Audio DAC: ES64641 build in

• Build in 3.5” SATA HDD

• USB Bridge: Genesys GL830

• HDMI TX:ESS ES7109

• Dimension (L x H x W): 218 mm x 151 mm x 55 mm

• Weight: ± 1388g (2 TB HDD), ± 1058g (500 GB HDD), Accessories: 400g

NOTE: Weight may vary depending on the HDD installed.

I/O interface:

Chapter 1

Rear Side

• USB 2.0 Host Port x 1. (A Type)

• Phone Jack For Component Y/PB/PR x 1.

• Phone Jack For Composite CVBS/Audio-R/Audio-L x 1.

• HDMI Port x 1.

• S/PDIF Digital Audio Out x1

• DC Power Input Jack x 1.

• Mini USB Device Port x 1.

Front Side

• 38KHz IR receiver x 1.

• Power on status/ HDD access LED x 1

Other

• PSU: AC Wall Wart, DC 12V@2A

• Mani board PCB Size: 115mm x 90mm,4L.

• Front board PCB Size:30mm x 5mm,2L.

• MPEG-1,MPEG-2, XViD, AVI decoding

• Video Decoding resolution is up to 480p

• video output 480p and scaling up to 1080P

• The product provides the following distinctive operation modes

• Music playback

• Photo rendering and slide show with effects and with music in the background

• Video viewing

Chapter 1 1

• System setup

• USB 2.0 HOST port x 1 and Mini USB Device port x1 in Rear I/O.

• Video output support

• Component video up to 1080i

• CVBS –PAL system

• HDMI—480p up scaling to 1080P

• Audio output support

• Stereo audio out

• SPDIF audio out

• Dolby certification

2 Chapter 1

Studio MMP3400 System Block Diagram

16MB SDRAM

(8Mx16)x1pcs

2MB SPI Flash

ESS

SATA HDD

Mini-USB

USB port x1

Host mode type A

GL830

IDE

ES6461

Power/HDD LED

Receiver

Audio

filter

HDMI TX

ES7109

Component

Composite

Audio L/R

SPDIF

HDMI

Blower

Chapter 1 3

Your Studio MMP3400 tour

Appearance

2 3 4

6 7 8

# Item Description

1 Connection LIght

2 High Definition Video Out This connector provides a high definition video signal. The YPbPr cable

3 A/V Out This connector provides video and analogue audio signals. The provided

4 SPDIF This interface is used to transfer compressed digital audio and carry the

5 HDMI This connector provides a high definition audio and video signal. The HDMI

6 USB host To connect a USB key.

7 USB port Whe the Studio is connected to a computer, this port is used to transfer files

8 Power connector The AC adapter must be connected to this port.

4 Chapter 1

• Red - On

• Flashing - Hard drive activity

• Off - Standby

must be connected to this port.

cable includes S-Video, Composite video and stereo audio outputs.

signal between the output in your system to a home theater system

designed for Dolby Digital, DTS surround sound or used to inter-connect

commercial audio equipment.

cable must be connected to this port and outputs to a monitor or HDTV with

HDMI input port.

via a USB cable.

Removet Control

# Button

1 HOME Display the main menu

2 VOL - Decrease volume -

3 VIDEO Go to the Video screeen

4 PHOTO Go to the Photo screen

5 DIRECTION KEYS Go up, down, left, right.

6PAUSE

7 SKIP- Go to previous

8 STOP Stop playback Stop slideshow -

9 FAST REWIND Reverse play -

10 OUTPUT Toggle video out format. You can switch between the individual video outputs pressing

11 USB Go to the USB device that is connected to the USB port on your Studio.

Movie Music Picture Settings

Go back/forward 12 seconds during

Pause during playback

movie

this button. The video output selected at any time will be shown on the screen. If you cannot see the correct image on a TV or VGA screen, press this button until the image appears.

Function depends on active selection:

Left arrow: go up one directory.

Go to previous/next

playback

Go to previous song Go to previous

image. Move up/ down/left/right in

zoom mode.

Pause slideshow -

image

Chapter 1 5

# Button

12 AUDIO/EQ Switch audio track

13 INFO Displays file information (e.g. size, format, etc.) during playback -

14 THUMBNAILS Displays image preview -

15 BACK Return to playlist

16 POWER Power On/Off

17 VOL + Increase volume

18 SETTINGS Go to the Settings screen

19 MUSIC Go to the Music screen

20 PLAY/ENTER Play a movie Play a song Display an image Select

21 SKIP + Go to next movie Go to next song Go to next image -

22 SLIDESHOW - Play all files as a slideshow -

23 FAST FORWARD Fast forward -

24 ZOOM - Zoom in/out

25 ANGLE Not used

26 ROTATE - Rotate image

27 REPEAT Repeat playback (Repeat One, Repeat All,

28 MUTE Mute the sound Mute sound during

29 SUBTITLE Toggle language

Movie Music Picture Settings

during playback

Shuffle, None)

subtitles

Function depends on active selection:

Adjust the music playback effect

- Return to playlist

Return to the previous menu

Adjust the music playback effect during music slideshow

during playback

(2x, 4x, 8x)

(90° clockwise)

Repeat slideshow -

slideshow

Return to the main

6 Chapter 1

+ 30 hidden pages