The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
NOTE: Weight may vary depending on the HDD installed.
I/O interface:
Chapter 1
Rear Side
• USB 2.0 Host Port x 1. (A Type)
• Phone Jack For Component Y/PB/PR x 1.
• Phone Jack For Composite CVBS/Audio-R/Audio-L x 1.
• HDMI Port x 1.
• S/PDIF Digital Audio Out x1
• DC Power Input Jack x 1.
• Mini USB Device Port x 1.
Front Side
• 38KHz IR receiver x 1.
• Power on status/ HDD access LED x 1
Other
• PSU: AC Wall Wart, DC 12V@2A
• Mani board PCB Size: 115mm x 90mm,4L.
• Front board PCB Size:30mm x 5mm,2L.
•MPEG-1,MPEG-2, XViD, AVI decoding
•Video Decoding resolution is up to 480p
•video output 480p and scaling up to 1080P
•The product provides the following distinctive operation modes
•Music playback
•Photo rendering and slide show with effects and with music in the background
•Video viewing
Chapter 11
Page 10
• System setup
•USB 2.0 HOST port x 1 and Mini USB Device port x1 in Rear I/O.
•Video output support
•Component video up to 1080i
•CVBS –PAL system
•HDMI—480p up scaling to 1080P
•Audio output support
•Stereo audio out
•SPDIF audio out
•Dolby certification
2Chapter 1
Page 11
Studio MMP3400 System Block Diagram
16MB SDRAM
16MB SDRAM
(8Mx16)x1pcs
(8Mx16)x1pcs
2MB SPI Flash
2MB SPI Flash
ESS
ESS
SATA HDD
SATA HDD
Mini-USB
Mini-USB
USB port x1
USB port x1
Host mode type A
Host mode type A
GL830
GL830
IDE
IDE
ES6461
ES6461
Power/HDD LED
Power/HDD LED
IR
IR
Receiver
Receiver
Audio
Audio
filter
filter
HDMI TX
HDMI TX
ES7109
ES7109
Component
Component
Composite
Composite
Audio L/R
Audio L/R
SPDIF
SPDIF
HDMI
HDMI
Blower
Blower
Chapter 13
Page 12
Your Studio MMP3400 tour
Appearance
2
3
4
5
6
7
8
1
#ItemDescription
1Connection LIght
2High Definition Video OutThis connector provides a high definition video signal. The YPbPr cable
3A/V OutThis connector provides video and analogue audio signals. The provided
4SPDIFThis interface is used to transfer compressed digital audio and carry the
5HDMIThis connector provides a high definition audio and video signal. The HDMI
6USB hostTo connect a USB key.
7USB portWhe the Studio is connected to a computer, this port is used to transfer files
8Power connectorThe AC adapter must be connected to this port.
4Chapter 1
•Red - On
•Flashing - Hard drive activity
•Off - Standby
must be connected to this port.
cable includes S-Video, Composite video and stereo audio outputs.
signal between the output in your system to a home theater system
designed for Dolby Digital, DTS surround sound or used to inter-connect
commercial audio equipment.
cable must be connected to this port and outputs to a monitor or HDTV with
HDMI input port.
via a USB cable.
Page 13
Removet Control
#Button
1HOMEDisplay the main menu
2VOL - Decrease volume-
3VIDEOGo to the Video screeen
4PHOTOGo to the Photo screen
5DIRECTION KEYSGo up, down, left, right.
6PAUSE
7SKIP-Go to previous
8STOPStop playbackStop slideshow-
9FAST REWINDReverse play-
10OUTPUTToggle video out format. You can switch between the individual video outputs pressing
11USBGo to the USB device that is connected to the USB port on your Studio.
MovieMusicPictureSettings
Go back/forward 12 seconds during
Pause during playback
movie
this button. The video output selected at any time will be shown on the screen. If you
cannot see the correct image on a TV or VGA screen, press this button until the image
appears.
Function depends on active selection:
Left arrow: go up one directory.
Go to previous/next
playback
Go to previous songGo to previous
image. Move up/
down/left/right in
zoom mode.
Pause slideshow-
image
-
-
Chapter 15
Page 14
#Button
12AUDIO/EQSwitch audio track
13INFODisplays file information (e.g. size, format, etc.) during playback-
14THUMBNAILSDisplays image preview-
15BACKReturn to playlist
16POWERPower On/Off
17VOL +Increase volume
18SETTINGSGo to the Settings screen
19MUSICGo to the Music screen
20PLAY/ENTERPlay a moviePlay a songDisplay an imageSelect
21SKIP +Go to next movieGo to next songGo to next image-
22SLIDESHOW-Play all files as a slideshow-
23FAST FORWARDFast forward-
24ZOOM-Zoom in/out
25ANGLENot used
26ROTATE-Rotate image
27REPEATRepeat playback (Repeat One, Repeat All,
28MUTEMute the soundMute sound during
29SUBTITLEToggle language
MovieMusicPictureSettings
during playback
during playback
Shuffle, None)
subtitles
Function depends on active selection:
Adjust the music
playback effect
-Return to playlist
Return to the previous menu
Adjust the music
playback effect
during music
slideshow
during playback
(2x, 4x, 8x)
(90° clockwise)
Repeat slideshow-
slideshow
-
-
Return to the main
menu
-
-
-
6Chapter 1
Page 15
Chapter 2
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble and reassemble the Studio MMP3400
for maintenance and troubleshooting.
Disassembly/Reassembly Requirements
To disassemble or reassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Philips screwdriver (may require different size)
•Tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Place the system on a flat, stable surface.
Chapter 27
Page 16
Disassembly Process
This section guide you on how to disassemble the Studio MMP3400 when you need to perform system service
of to replace a replaceable parts.
The list below are the list of screws used in the Studio MMP3400.
Main Screw List
ItemColorTor quePart No.
ABlack4.5kgf-cm86.SA33Q.8R0
BSilver6.0kgf-cm86.9A532.6R0
CSilver1.5kgf-cm86.9A552.5R0
DSilver6.0kgf-cm86.5A534.4R0
Removing the Outer Casing
1.Remove the rubber foot near the front of the system.
2.Remove the screws (A) from where the rubber foot was and at the back of the system.
Step(Quantity)ColorTor que
1~22Black4.5 kgf-cm
8Chapter 2
Page 17
3.Carefully release the latches and carefully lift up the outer casing.
Removing the Base
1.See “Removing the Outer Casing” on page 8.
2.Remove the one screw (B) securing the base to the housing.
Step(Quantity)ColorTor que
11Silver6.0 kgf-cm
Chapter 29
Page 18
3.Release the latches and carefully lift up the housing.
Removing the Hard Drive
1.See “Removing the Outer Casing” on page 8.
2.See “Removing the Base” on page 9.
3.Carefully slide out the metal shielding.
4.Remove the three screws (B) securing the hard drive to the housing.
10Chapter 2
Page 19
Step(Quantity)ColorTor que
1~33Silver6.0 kgf-cm
5.Slide out the hard drive and remove it from the housing.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
Removing the Fan Module
1.See “Removing the Outer Casing” on page 8.
2.See “Removing the Base” on page 9.
3.See “Removing the Hard Drive” on page 10.
4.Disconnect the fan cable from CN4 on the main board.
Chapter 211
Page 20
5.Remove the three screws (C) securing the fan module to the housing.
Step(Quantity)ColorTor que
1~33Silver1.5 kgf-cm
6.Remove the fan module from the housing.
12Chapter 2
Page 21
Removing the IR Board
1.See “Removing the Outer Casing” on page 8.
2.See “Removing the Base” on page 9.
3.See “Removing the Hard Drive” on page 10.
4.See “Removing the Fan Module” on page 11.
5.Disconnect the IR cable from the IR board connector.
6.Remove the one screw (C) securing the LED bracket.
Step(Quantity)ColorTor que
11Silver1.5 kgf-cm
7.Remove the LED bracket.
Chapter 213
Page 22
8.Remove the one screw (C) securing the IR board to the housing.
Step(Quantity)ColorTor que
11Silver1.5 kgf-cm
9.Remove the IR board from the housing.
Removing the Main Board
1.See “Removing the Outer Casing” on page 8.
2.See “Removing the Base” on page 9.
3.See “Removing the Hard Drive” on page 10.
4.See “Removing the Fan Module” on page 11.
5.See “Removing the IR Board” on page 13.
6.Remove the four screws (B) securing the main board to the housing.
Step(Quantity)ColorTor que
1~44Silver6.0 kgf-cm
14Chapter 2
Page 23
7.Remove the one screw (D) near the HDMI connector.
Step(Quantity)ColorTor que
11Silver6.0 kgf-cm
8.Carefully lift up and remove the main board from the housing.
Note: Circuit board >10 cm² has been highlighted with the yellow rectangle as above image shows.
Please detach the Circuit boards and follow local regulations for disposal.
9.Disconnect the IR cable from the main board.
Chapter 215
Page 24
Reassembly Process
This section guide you on how to reassemble the Studio MMP3400 after maintenance and troubleshooting.
Main Board Reassembly
1.Reconnect the IR cable into the main board.
2.Replace the main board into the housing.
3.Replace the one screw (D) near the HDMI connector.
Step(Quantity)ColorTor que
11Silver6.0 kgf-cm
16Chapter 2
Page 25
4.Replace main board and secure it to the housing with the four screws (B).
Step(Quantity)ColorTor que
1~44Silver6.0 kgf-cm
IR Board Reassembly
1.See “Main Board Reassembly” on page 16.
2.Replace the IR board and secure it to the housing with the one screw (C).
Step(Quantity)ColorTor que
11Silver1.5 kgf-cm
Chapter 217
Page 26
3.Replace the LED bracket and secure it to the housing with the one screw (C).
Step(Quantity)ColorTor que
11Silver1.5 kgf-cm
4.Reconnect the IR cable into the IR board connector CN1.
Fan Module Reassembly
1.See “Main Board Reassembly” on page 16.
2.See “IR Board Reassembly” on page 17.
18Chapter 2
Page 27
3.Replace the fan module and secure it to the housing with the three screws (C).
Step(Quantity)ColorTor que
1~33Silver1.5 kgf-cm
4.Reconnect the fan module cable to the connector CN4 on the main board.
Chapter 219
Page 28
Hard Drive Reassembly
1.See “Main Board Reassembly” on page 16.
2.See “IR Board Reassembly” on page 17.
3.See “Fan Module Reassembly” on page 18.
4.Slide the hard drive until the connector on the hard drive is securely connected to the SATA connector on
the main board.
5.Secure the hard drive to the housing with the three screws (B).
Step(Quantity)ColorTor que
1~33Silver6.0 kgf-cm
20Chapter 2
Page 29
6.Replace the metal shielding to the hard drive.
Base Reassembly
1.See “Main Board Reassembly” on page 16.
2.See “IR Board Reassembly” on page 17.
3.See “Fan Module Reassembly” on page 18.
4.See “Hard Drive Reassembly” on page 20.
5.Replace the housing into the base until the latches clicks into place.
Chapter 221
Page 30
6.Secure the housing with the one screw (B).
Step(Quantity)ColorTor que
11Silver6.0 kgf-cm
Outer Casing Reassembly
1.See “Main Board Reassembly” on page 16.
2.See “IR Board Reassembly” on page 17.
3.See “Fan Module Reassembly” on page 18.
4.See “Hard Drive Reassembly” on page 20.
5.See “Base Reassembly” on page 21.
6.Carefully slide down the outer casing into the housing until the latches clicks into place.
22Chapter 2
Page 31
7.Secure the outer casing to the housing with the two screws (A).
Step(Quantity)ColorTor que
1~22Black4.5 kgf-cm
8.Replace the rubber foot to cover one of the screw.
Chapter 223
Page 32
24Chapter 2
Page 33
Chapter 3
Troubleshooting
This is a list of possible situations that may arise during the use of your Studio MMP3400, and it gives easy
answers and solutions to these questions.
No display on TV
•Make sure the Studio is plugged in and turned on.
•Check whether the TV is powered on and the TV video is in AV mode.
•Make sure that the AV cable is correctly connected to the Studio.
•Please press the OUTPUT button to switch the Studio display mode.
•Make sure the user’s TV/Monitor supports PAL/50MHz.
No sound or poor sound quality
•Make sure that the audio cable is correctly connected to the Studio.
•Check whether the Studio is in mute mode and/or volume decreased to minimum.
No picture or poor picture quality
•Make sure that the video cable is correctly connected to the Studio.
•Make sure that the video mode is set correctly.
Not recognised by computer
•Check whether the USB cable is correctly connected to the machine; make sure that the Studio is
attached correctly.
•Check that the AC adapter is plugged in and connected correctly.
•Check whether the Studio is on.
The remote control does not work well
•Check whether the battery is inserted correctly and whether or not the battery is out of power.
•The distance between the Studio and control should not be too far.
Subtitles are not displayed when watching a DivX movie
•The Studio can read .srt, .sub and .smi subtitle files. Other subtitle files will not be displayed.
•The subtitle file must have the same name and be in the same directory as the movie file. I.e
"movie.avi" and "movie.srt".
•The subtitle file must be in Unicode format. To check this, open the .sub or .srt file with notepad,
select "Save As" and choose the Unicode option from the encoding combo box.
No SPDIF audio out
•Check the “SETTINGS” -> “AUDIO OUTPUT” is set “SPDIF/SAW” or “SPDIF/PCM”
Chapter 325
Page 34
How to upgrade firmware
1.Put the firmware into the USB flash drive and plug this USB flash drive into MMP3400.
2.Power on MMP3400 and go to SETTINGS menu.
26Chapter 3
Page 35
3.In the SETTINGS menu, select PREFERENCES and use navigation key to highlight Firmware Upgrade.
Then press RIGHT key to highlight UPGRADE and press ENTER.
4.System will pop out a confirmation message. Press LETF key to highlight YES in red and then press
ENTER.
Chapter 327
Page 36
5.System will start to update the firmware. After the system completes the upgrade, it will power on
automatically.
6.Press POWER key on the remote control to power on the system.
7.After the system is boot up, go to “SETTINGS-->PREFERENCES. Use the navigation key to highlight
Default. Press RIGHT key to highlight RESET and then press ENTER key to process factory reset. This
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Studio MMP3400.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
To scrap or to return the defective parts, you should follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
PicturesPart NameDescriptionOEM Part No.
REMOTE CONTROLLER 2T1-32REMOTE CONTROL 2T1-3225.T1901.001
ADAPTER 24W 12V APD WA-24E12G-AMA
EXTERNAL MINI USB CABLE 600MMC.A MINI USB TO USB CABLE50.T1901.002
AUDIO CABLE 1M PHONE JACK WITH
EU
IR BOARDPE661L/MMP3400 IR BOARD -1(DIP55.T1901.001
COMPOSITE
ADP 24W 12V WA-24E12G-AMA EUAP.02409 .001
C.A PHONE JACK WITH COMPOSITE50.T1901.003
VEDIO CABLE 1M PHONE JACK WITH
COMPONENT
C.A PHONE JACK WITH COMPONENT50.T1901.004
Chapter 529
Page 40
HDMI CABLE 1.5MC.A HDMI CABLE WITH 1.5M50.T1901.005
IR BAORD CABLEC.A. P7 C2 L17050.T1901.001
IR/LED HOLDERHLDR LED MMP340042.T1901.001
TOP COVERASSY TOP COVER MMP340060.T1901.002
REAR COVERASSY BOTTOM COVER MMP340060.T1901.003
TOP SHIELD BRACKETBRKT TOP SHIELD MMP340033.T1901.001