Acer M265 User Manual

Acer

Veriton M265 Service Guide

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Veriton M265 Service Guide

Date Chapter Updates

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or anslated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium 4 and Celeron are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN ESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Remind you to do specific actions relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Chapter 1 System Specifications 1

Features……………………………………………………………………………………………... 1 Main board Placement………………………………………………………………7 Block Diagram …………………..…………………………….……………………8 Veriton M265 Front Panel………………………………………..…….………..9 Veriton M265 Rear Panel…………………..…………………………….……………………10 Hardware Specifications and Configurations………………….…….……..11 Power Management Function (ACPI support function)…………………………..…...16

Chapter 2 System Utilities 17

Setup Utility Menus…………………………………………………………………………..18 Product Information………………………………………………………………………..20 Standard CMOS Features……………………………….……………………………………21 Advanced BIOS Features………………………………………..……………………22 Advanced Chipset Setup………………………………………..……………………24 Integrated Peripherals…………………………...…………………………………………..25 Power Management……………………………………………………………….……….…27 PnP/PCI Configuration……………………………………………………………...29 PC Health Status……………………………………………………………...…….………30 Frequency Control……………..………………………….…………….…………31 Load Optimized Defaults……………..………………………….…….…….………32 Set Supervisor Password ……………..………………………….…………………….33 Set User Password……………..………………………….………….…………….…34 Save & Exit Setup………………………………………………….……………….…35 Exit Without Saving………………………………………………….……..…….…36

Chapter 3 Machine Disassembly and Replacement 37

General Information………………………………………………………. 38 Disassembly Procedure……………………………………………………39 Veriton M265 Disassembly Procedure…………….…..……40

Chapter 4 Troubleshooting 54 Chapter 5 Jumper and Connector Information 55

Jumper Setting…………………………………………………..………………..47

Chapter 6 FRU (Field Replaceable Unit) List 64

Exploded Diagram………………………………………………………….65 Veriton M265 FRU List………………………………………………….67

Chapter 1

System Specifications

Features

Operating System

 Microsoft Windows Vista Business  Microsoft Windows Vista Ultimate  Microsoft Windows Vista Home Premium  Microsoft Windows Vista Home Basic  Microsoft Windows Vista Starter  Microsoft Windows XP Home/Professional  Microsoft Windows Vista Home Basic SP2  Microsoft Windows Vista Home Premium SP2  Microsoft Windows Vista Business SP2  Microsoft Windows Vista (64 bit) SP2  Microsoft Windows XP Professional SP3  Linpus Linux  Microsoft Windows 7 Professional 32-bit  Microsoft Windows 7 Home Premium 32-bit  Microsoft Windows 7 Home Basic 32-bit  Microsoft Windows 7 Professional 64-bit

Processor

 Socket Type: Intel® Socket T LGA 775 pin  Processor T ype:

 Intel Celeron(Conore L) /Pentium Dual Core / Core 2 Duo / Core2

Quad CPUs FSB 800/1066/1333 MHz CPUs

Chipset

 North Bridge: Intel G31  South Bridge: Intel ICH 7DH

PCB

 Form Factor: Micro ATX  Dimension/Layer: 244mm x244mm

Memory

 Memory Type: DDR II 800  Support single channel 64 bit mode with maximum memory size up to

4GB

 Support un-buffered DIMM 2 only  DIMM Slot: 2  Memory Max: 512MB / 1GB / 2GB DDR2 memory technologies  Capacity: Up to 1 GB per DIMM with maximum memory size up to 4 GB

PCI

 PCI Express Slot Type: x16

 PCI Express x16 Slot Quantity: 1  Support ADD2/MEC card

 PCI Express Slot Type: x1

 PCI Express x1 Slot Quantity: 1

 PCI Slot

 PCI Slot Quantity: 2

FDD

 Slot Quantity: 1  Design Criteria:

 Should support 1.44MB/3 mode 3.5” Devices

IDE

 Slot Type: 40pin PATA IDE slot  Slot Quantity: 1  Transfer rate support:

 PIO Mode: 0/1/2/3/4  ATA mode: 33/66/100/133

 Storage Type support:

 HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD

Dual/DVD SuperMultiPlus/HD DVD/BlueRay DVD

SATA

 Slot Type: SATA slot  Slot Quantity: 4  Storage Type support:

 HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD

Dual/DVD Super Multi Plus / Blue-Ray ODD

Audio

 Chip : HD audio codec ALC888S HD codec 7.1  On board HD internal speaker header for Veriton SKU  Connectors support:

 Rear 6 jack follow HD audio definition, example as below  Audio jacks color coding: should meet Microsoft Windows Logo

Program Device Requirements: Audio-0002

 1 S/PDIF-out header (1*4)  1 front panel audio header (2*5)  1 internal speaker header (2*4)  Add HD de-pop CKT (the attachment is the reference, please

propose your solution)

 S/N ratio: 90 dB at rear output jack

 BIOS should meet MS Pin Configuration Guidelines for High Definition

Audio Devices

LAN

 Gigabit Ethernet . RTL8111B

 Port: 1 x RJ45 rear port for Gigabit Ethernet

 Design Criteria:

 Should be worked under 10/100/1000Mbs environment  Reserved disable function on BIOS side. Default is enabled

USB

 Controller: Intel ICH7DH  Ports Quantity: 8

 4 back panel ports  On-board: 2 2*5 headers

¾ 2 ports for front daughter board ¾ 4 ports for rear I/O ¾ 2 ports for internal card reader.

 Connector Pin: standard Intel FPIO pin definition

 Data transfer rate support:

 USB 2.0/1.1

1394

 Controller: VIA 6308P 1394 controller (For Aspire

M5630/M3630,Veriton S460)

 Connector Quantity: 2

 1 rear 6pin IEEE1394 port

 1 2x5pin onboard jumper

BIOS

 BIOS Type: Phoenix Award or AMI Kernel with Acer skin  4Mb Flash BIOS  Note:

 Boot ROM should be included (PXE function should be built in with

default and RPL function is optional by service BIOS)

 Compliant with latest ASF 2.0 spec  Compliant with latest SMT 2.0 spec  Compliant with latest Intel Virtualization Technology spec

I/O Connector

 Controller: Super I/O ITE 8718FX (F stepping or after; must full support

Intel platform) Rear I/O Connector

 1 Parallel port,  1 serial port  1 D-Sub VGA port  1 RJ45 LAN port  4 USB ports  7.1 channel phone jack ( 6 audio jacks)  1 6-pin 1394 port

On-board connectors

 1 LGA 775 CPU socket  2 DDR2 memory sockets  1 PCI Express x16 slot  1 PCI Express x 1 slot  2 PCI slots

 1 FDD slot  4 SATA2 connectors  5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO

standard Specification)

 5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors  1 serial port 2*5 pin connector (2nd serial port)  1 HD audio digital header  4 pin CPU Fan connector  3 pin System FAN connector with linear circuit  4 pin + 4pin ATX interface PS3/PS2 SPS connector  7 pin front panel IO header  1394 header  Jumper for clear CMOS  Color management for on board connecters (please refer to Acer spec)  Header for CIR & IR blaster function (Check ITE Solution)

Power Supply

 PSP Type: 250W/300W

Main board Placement

Block Diagram

Veriton M265 Front Panel

Label Description

1 USB ports 2 Master optical drive 3 ODD activity indicator 4 Slave bay door(Slave ODD) 5 Master FDD bay(Optional by SKU FDD>Card Reader>Internal Speaker) 6 Recover jack 7 LAN activity indicator 8 Power button

9 HDD activity indicator 10 Slave bay(Optional by SKU Card Reader>Internal Speaker) 11 Optical drive button 12 Headphone/Speaker-out/line-out jack 13 Microphone-in jack

Veriton M265 Rear Panel

Label Description Label Description

1 Power connector 10 Lock Handle 2 PS2 keyboard port 11 Line-in jack

Serial port

3 4 VGA port 13 RJ45 LAN connector 5 USB 2.0 ports 14 Parallel port 6 Side Surround jack 15 System Fan 7 Microphone/speaker-out/line-in jack 16 PS2 mouse port 8 Line-out jack 17 Fan aperture 9 Expansion slot (Graphics card and TV tuner card and Mode card etc.)

12 Center speaker/subwoofer jack

Hardware Specifications and Configurations

Processor

Item Specification

Type Intel Celeron(Conore L) /Pentium Dual Core / Core 2 Duo

/ Core2 Quad CPUs Socket LGA 775 pin FSB 800/1066 /1333 MHz Minimum operating speed

0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is

set to Enabled.)

BIOS

Item Specification

BIOS code programmer Phoenix Award or AMI Kernel with Acer skin

BIOS version V6.0 BIOS ROM type SPI Flash BIOS ROM size 4 Mb Support protocol PXE 2.1 DMI V.2.0(s)or 2.1 SMBIOS 2.5

ACPI v3.0b

Device Boot Support

- 1st priority: SATA HDD

- 2nd priority: CD-ROM

- 3rd priority: FDD

- 4th priority: LAN

- 5th priority: USB device

Support to LS-120 drive YES Support to BIOS boot block feature YES

BIOS Hotkey List

Hotkey Function Description

Del Enter BIOS Setup Utility Press while the system is booting to enter

BIOS Setup Utility.

Main Board Major Chips

Item Specification

North Bridge Intel G31 South Bridge Intel ICH 7DH APG controller Intel G31 Super I/O controller ITE 8718FX Audio controller Realtek HD audio codec ALC888S HD codec 7.1 (co-lay

with ALC888S) LAN controller RTL8111B HDD controller ITE 8718FX Keyboard controller ITE 8718FX

Memory Combinations

Slot Memory Total Memo ry

Slot 1 512MB, 1GB, 2GB 512MB~2GB Slot 2 512MB, 1GB, 2GB 512MB~2GB Maximum System Memory Supported 512MB~4GB

System Memory

Item Specification

Memory slot number 2 slot Support Memory size per socket 512MB/1GB/2GB Support memory type DDR2 Support memory interface DDR2 800MHz Support memory voltage 1.8V Support memory module package 240-pin DDR2 Support to parity check feature Yes Support to error correction code (ECC) feature No Memory module combinations

ou can install memory modules in any combination as long as they match the above specifications.

Audio Interface

Item Specification

Audio controller Intel ICH 7DH Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog

high performance chip Enhanced stereo full duplex operation High performance audio accelerator and AC’97 support Full native DOS games compatibility Virtual FM enhances audio experience through real-time FM-to-Wavetable conversionMPU-401 (UART mode) interface for Wavetable synthesizers and MIDI devices Integrated dual game port Meets AC’97and WHQL specifications

Music synthesizer Yes, internal FM synthesizer Sampling rate 48 KHz (max.) MPU-401 UART support Yes Microphone jack Supported Headphone jack Supported

SATA Interface

Item Specification

SATA controller Intel ICH 7DH SATA controller resident bus PCI bus Number of SATA channel SATA X 4 Support bootable CD-ROM YES

Floppy disk drive Interface

Item Specification

Floppy disk drive controller ITE 8718FX Floppy disk drive controller resident bus ISA bus Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB

Serial Port

Item Specification

Serial port controller ITE 8718FX Serial port controller resident bus ISA bus Number of serial port 2 16550 UART support Yes Connector type 9-pin D-type female connector Optional serial port I/O address (via BIOS setup) Optional serial port IRQ (via BIOS setup) COM1: IRQ 3, and 4

COM1: 2F8h, 3E8h, 2E8h COM2: 3E8h, 3F8h, 2F8h

COM2: IRQ 4, and 3

USB Port

Item Specification

Universal HCI USB 2.0 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 4 back panel ports

2 ports for front daughter board 2 ports for 3.5’’ card reader module

Environmental Requirements

Item Specification

Temperature

Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package)

Humidity

Operating 15% to 80% RH Non-operating 10% to 90% RH

Vibration

Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all

3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes

Power Management

Devices S1 S3 S4 S5

Power Button V V V V USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled

 Devices wake up from S3 should be less than  Devices wake up from S5 should be less than 10 seconds

Chapter 2

System Utilities

The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message.

The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.

NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system cannot retain configuration values in CMOS.

Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup.

Setup Utility Menus

Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu.

NOTE: If the message disappears before you respond and you still wish to enter

Setup, restart the system by turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+ Alt+ Delete].

The Setup Utility main menu then appears:

The items in the main menu are explained below:

Parameter Description

Production Information This page shows the relevant information of the main board

Standard CMOS Features This setup page includes all the items in standard compatible BIOS

Advance BIOS Features This setup page includes all the items of Award special enhanced features

Advance Chipset Features Integrated Peripherals This setup page includes all onboard peripherals

This setup page includes all advanced chipset features

Power Management Setup PnP/PCI Configuration This setup page includes all configurations of PCI & PnP ISA resources

PC Health Status This setup page is the System auto detect Temperature, voltage, and fan speed

Frequency Control This setup page is the System Frequency setup

Load Optimized Defaults Load Optimized Settings Default Settings indicates the value of the system

Set Supervisor Password Change, set or disable password. It allows you to limit access to the system

Set User Password Change, set or disable password. It allows you to limit access to the System

Save & Exit Setup Save CMOS value settings to CMOS and exit setup Exit Without Saving Abandon all CMOS value changes and exit setup

This setup page includes all the items of Green function features

parameters which the system would be in best performance configuration

and Setup, or just to Setup

Product Information

The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support).

The following table describes the parameters found in this menu:

Parameter Description

Processor Type Type of CPU installed on the system. Processor Speed Speed of the CPU installed on the system. System Memory Total size of system memory installed on the system. Product Name Product name of the system System Serial Number Serial number of the system. System BIOS Version Version number of the BIOS setup utility. BIOS Release Date Date when the BIOS setup utility was released Asset Tag Number Asset tag number of this system.

Standard CMOS Features

Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu:

The following table describes the parameters found in this menu.

Parameter Description Options

System Date Set the date following the weekday-month-day-year format. System Time Set the system time following the hour-minute-second format. Primary IDE Master/Slave Secondary IDE Master/Slave Third IDE Master/Slave IDE BusMaster When enable d, BIOS uses PCI bus-ma s tering for

Drive A The category identifies the types of floppy disk drive A

Allows you to configure the hard disk drive connected to the master port of IDE channel. To enter the IDE Master or Slave setup, press [Enter]. The IDE CD-ROM is always automatically detected.

Enabled

reading/writing to IDE drives.

Disabled Disabled

that has been installed in the computer..

720 KB 3.5 inch

1.44 MB 3.5 inch

2.88 MB 3.5 inch

Not Detected

Advanced BIOS Features

The following screen shows the Advanced Setup:

The following table describes the parameters found in this menu.

Parameter Description Options

Thermal Management For the Processor its CPUID bellows 0F41h.TM2 only can be

enable under below setting.

1. Freq.>=3.66GHz FSB800

2. Freq.>=2.86GHz FSB533

Enhanced Halt (C1E) This should be enabl ed in order to enable or disable “Enhanced

Halt sate.

Intel XD Bit When enabled, the processor disables code execution when a

worm attempts to insert a code in the buffer preventing damage and worm propagation.

Intel EIST When enabled, this feature allows the OS to reduce power

consumption.

Enabled

Disabled

Enabled Disabled Enabled Disabled

Enabled

Disabled

Intel Virtualization Technology

When disabled, the system operates at maximum CPU speed. Enables or disables the Virtualization Technology (VT) availability. If enabled, a virtual machine manager (VMM) can utilize the additional hardware virtualization capabilities provided by this technology.

Note: A full reset is required to change the setting.

Enabled Disabled

Quick Power On Self Test

Quiet Boot When enabled, the BIOS splash screen displays during startup.

Boot Up NumLock Status

APCI Mode This item allows you to enable or disable the APIC (Advanced

1st/2nd/3rd Boot Device Specifies the boot order from the available devices. Hard Disk

This feature allows the system to skip certain tests while booting. When this function is enabled, it will decrease the time needed to boot the system, which means to quick power on self test function

When disabled, the diagnostic screen displays during startup. Sets the NumLock status when the system is powered on. Setting to On will turn on the NumLock key when the system is powered on. Setting to Off will allows users to use the arrow keys on the numeric keypad.

Programmable Interrupt Controller) mode. APIC provides symmetric multi-processing (SMP) for systems.

Enabled Disabled

Enabled Disabled On

Off

Enabled

Disabled

DVD Removable

Hard Disk Drive Press Enter to access the Hard Disk Drive Priority submenu and specify the boot

device priority sequence from available hard drives.

CD/DVD Drive Press Enter to access the Removable Device Priority submenu and specify the boot

device priority sequence from available removable drives.

Boot Other Device When it is enabled, the system searches all other possible

locations for an operating system. If it fails to find on in the devices specified under the first, second, and third boot devices.

Yes

Advanced Chipset Features

The following table describes the parameters found in this menu.

Parameter Description Options

DRAM frequency This item allows you to select CPU frequency of the system.

Configure DRAM Timing by SPD

This item allows DRAM Timing in accordance with SPD were determined automatically by the BIOS configuration

Atuo

667Mhz 800MHZ

Enabled

Disabled

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