Acer H6810, V6810 User Manual

Acer DLP Projector

V6810/E8610C/HT-4K13/

HV832/TH-733/A4K1719/

H6810/E8610/HE-4K13/

GM832/VH-733/A4K1720

Series User's Guide

Copyright © 2018. Acer Incorporated.

All Rights Reserved.

Acer Projector User's Guide

Original Issue: 02/2018

Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.

Record the model number, serial number, purchase date and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your projector. All correspondence concerning your unit should include the serial
number, model number and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronically, mechanically, by photocopy, recording or otherwise,
without the prior written permission of Acer Incorporated.

Acer Projector

Model number: __________________________________

Serial number: ___________________________________

Date of purchase: ________________________________

Place of purchase: ________________________________

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies'
product names or trademarks are used herein for identification purposes only and belong to
their respective companies.

TM

"HDMI
registered trademarks of HDMI Licensing LLC."

, the HDMI logo and High-Definition Multimedia Interface are trademarks or

Information for Your Safety and Comfort

Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Caution for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting power to
the external power supply unit:

• Install the power supply unit before connecting the power cord to the AC

power outlet.

• Unplug the power cord before removing the power supply unit from the

projector.

• If the system has multiple sources of power, disconnect power from the

system by unplugging all power cords from the power supplies.

Caution for Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible
and located as close to the equipment operator as possible. When you need to

disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.

iii

Warnings!

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product

falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable

operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.

This product should never be placed near or over a radiator or heat register, or
in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as

they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.

iv

• To avoid damage of internal components and to prevent battery leakage,

do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment

which will probably cause unexpected short current or damage rotor
devices or lamp.

Using electrical power

• This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult
your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this

product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.

• Do not overload a power outlet, strip or receptacle by plugging in too

many devices. The overall system load must not exceed 80% of the branch
circuit rating. If power strips are used, the load should not exceed 80% of
the power strip's input rating.

• This product's AC adapter is equipped with a three-wire grounded plug.

The plug only fits in a grounded power outlet. Make sure the power outlet
is properly grounded before inserting the AC adapter plug. Do not insert
the plug into a non-grounded power outlet. Contact your electrician for
details.

Warning! The grounding pin is a safety feature. Using a power outlet that is
not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.

• Use the product only with the supplied power supply cord set. If you need

to replace the power cord set, make sure that the new power cord meets
the following requirements: detachable type, UL listed/CSA certified, VDE
approved or its equivalent, 4.5 meters (14.76 feet) maximum length.

Product servicing

RG2 IEC 62471-5:2015

Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:

• the power cord or plug is damaged, cut or frayed

• liquid was spilled into the product

• the product was exposed to rain or water

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a need

for service

• the product does not operate normally after following the operating

instructions

Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal condition.

Warning! For safety reasons, do not use non-compliant parts when adding
or changing components. Consult your reseller for purchase options.

v

Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.

Additional safety information

• Do not look into the projector's lens when the lamp is on. The bright light

may hurt your eyes.

• Turn on the projector first and then signal sources.

• Do not place the product in the following environments:

• Space that is poorly ventilated or confined. At least 50cm clearance from walls
and free flow of air around the projector are necessary.

• Locations where temperatures may become excessively high, such as inside of a
car with all windows rolled up.

• Locations where excessive humidity, dust, or cigarette smoke may contaminate
optical components, shorten the life span and darken the image.

• Locations near fire alarms.

• Locations with an ambient temperature above 40 ºC/104 ºF. Such environment

vi

6°

6°

may cause the fan(s) to operate in standby mode.

• Locations where the altitudes are higher than 10000 feet.

• Unplug immediately if there is something wrong with your projector. Do

not operate if smoke, strange noise or odor comes out of your projector. It
might cause fire or electric shock. In this case, unplug immediately and
contact your dealer.

• Do not keep using this product to break or drop it. In this case contact your

dealer for inspection.

• Do not face the projector lens to the sun. It can lead to fire.

• When switching the projector off, please ensure the projector completes

its cooling cycle before disconnecting power.

• Do not frequently turn off the main power abruptly or unplug the

projector during operation. The best way is to wait for the fan to stop
before turning main power off.

• Do not touch the air outlet grille and bottom plate which become hot.

• Clean the air filter frequently. The temperature inside may rise and cause

damage when the filter/ventilation slots are clogged with dirt or dust.

• Do not look into the air outlet grille when projector is operating. It may

hurt your eyes.

• Always open the lens shutter or remove the lens cap when the projector is

on.

• Do not block the projector lens with any object when the projector is

under operation as this could cause the object to become heated and
deformed or even cause a fire. To temporarily turn off the lamp, press HIDE
on the remote control.

• Do not operate lamps beyond the rated lamp life. It could cause it to break

on rare occasions.

• Contact your local dealer or Acer service center when you need to change

the lamp.

• The product will detect the life of the lamp itself. Please contact your local

dealer or Acer service center for changing the lamp, when lamp warning
message displays.

• Do not attempt to disassemble this projector. There are dangerous high

voltages inside which may hurt you.

• Do not stand the projector on end vertically. It may cause the projector to

fall over, causing injury or damage.

• This product is capable of displaying inverted images for ceiling mount

installation. Only use acer ceiling mount kit for mounting the projector
and ensure it is securely installed.

• The projector should be placed in a horizontal way by means of desktop or

ceiling mount mode only, and its tilt angles should not exceed 6 degrees,
otherwise it would cause dramatical decrease of lamp life or severe safety
concern of system malfunction.

vii

"Lamp(s) contain Mercury,

Dispose Properly."

Caution for Listening

To protect your hearing, follow these instructions.

• Increase the volume gradually until you can hear clearly and comfortably.

• Do not increase the volume level after your ears have adjusted.

• Do not listen to music at high volumes for extended periods.

• Do not increase the volume to block out noisy surroundings.

• Decrease the volume if you can't hear people speaking near you.

Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize
pollution and ensure utmost protection of the global environment, please
recycle. For more information on the Waste from Electrical and Electronics
Equipment (WEEE) regulations, visit http://www.acer-group.com/public/
Sustainability/index.htm

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor or display:

Lamp(s) inside this product contain mercury and must be recycled or disposed of
according to local, state or federal laws. For more information, contact the
Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal
information, check www.lamprecycle.org

viii

First Thing First

Usage Notes

Do:

• Turn off the product before cleaning.

• Use a soft cloth moistened with mild detergent to clean the display

housing.

• Disconnect the power plug from AC outlet if the product is not being used

for a long period of time.

Don't:

• Block the slots and openings on the projector provided for ventilation.

• Use abrasive cleaners, waxes or solvents to clean the unit.

• Use under the following conditions:

• In extremely hot, cold or humid environments.

• In areas susceptible to excessive dust and dirt.

• Near any appliance that generates a strong magnetic field.

• Place in direct sunlight.

Precautions

Follow all warnings, precautions and maintenance as recommended in this
user's guide to maximize the life of your unit.

Warning:

• Do not look into the projector's lens when the lamp is on. The bright light may hurt

your eyes.

• To reduce the risk of fire or electric shock, do not expose this product to rain or

moisture.

• Please do not open or disassemble the product as this may cause electric shock.

• The product will detect the life of the lamp itself. Please contact your local dealer or

Acer service center for changing the lamp, when lamp warning message displays.

• When switching the projector off, please ensure the projector completes its cooling

cycle before disconnecting power.

• Turn on the projector first and then the signal sources.

• Do not use lens cap when projector is in operation.

• When the lamp reaches the end of its life, it will burn out and may make a loud

popping sound. If this happens, the projector will not turn back on until the lamp
module has been replaced. To replace the lamp, contact your local dealer or Acer
service center.

Information for Your Safety and Comfort iii

First Thing First viii

Usage Notes viii

Precautions viii

Introduction 1

Product Features 1

Package Overview 2

Projector Overview 3

Projector Outlook 3

Control Panel 4

Remote Control Layout 5

Getting Started 7

Connecting the Projector 7

Turning the Projector On/Off 9

Turning On the Projector 9

Turning Off the Projector 9

Adjusting the Projected Image 10

Adjusting the Height of the Projected Image 10

How to Get a Preferred Image Size by Adjusting
Distance and Zoom 11

Contents

User Controls 12

Onscreen Display (OSD) Menus 12

COLOR 13

IMAGE 16

INSTALLATION 17

SYSTEM SETUP: BASIC 18

SYSTEM SETUP: ADVANCED 19

Appendices 21

Troubleshooting 21

LED & Alarm Definition Listing 24

Ceiling Mount Installation 25

Specifications 28

Compatibility Modes 30

Regulations and safety notices 34

English

Introduction

Product Features

This product is a single-chip DLP® projector, including the following
outstanding features:

• DLP

• Acer ColorBoost technology delivers vivid, life-like images

• High brightness and contrast ratio

• Versatile display modes enable optimum performance in any situation

• HDTV (720p, 1080i, 1080p) supported

• Lower power consumption and economy (ECO) mode extends lamp life

• Dynamic function helps decrease lamp power consumption and further

• Acer EcoProjection Technology delivers Intelligent power management

• Advanced keystone correction delivers optimum presentations

• Multi-language Onscreen Display (OSD) menus

• Manual focus/zoom projection lens

• Microsoft

• Super Resolution function generates a higher resolution image from lower

• Low noise level

• BT2020 / HDR content compatible

®

technology

extend lamp life.

approach and physical efficiency improvement

®

OS compliant

resolution image

Windows® 2000, XP, 7, 8, 8.1, 10, Vista®, Macintosh OS, Chrome

1

2

English

Quick Start Guide

Package Overview

This projector comes with all the items shown below. Check to make sure you
have them all. Contact your dealer immediately if any thing is missing.

Projector Power cord VGA cable

(Optional)

Security card

(Optional)

AAA Battery x 2 Carrying case

Note: The package content may differ by regions.

User’s guide (CD-

ROM) (Optional)

(Optional)

Remote control Quick start guide

HDMI cable

(Optional)

English

Projector Overview

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5

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3
4

7

10

1 2 4 53 6 7 8 9

11 11

Note: Connector interface is subject to model's specifications.

Projector Outlook

Front/upper side

# Description # Description
1 Control panel 5 Zoom ring and Focus ring
2 Lens cap 6 Projection lens
3 Power key and Power indicator LED 7 Remote control receiver
4 IR remote sensor

Rear side

3

# Description # Description
1 Audio input connector

Audio output connector

2 Analog RGB signal/HDTV/

component video input connector

3 HDMI connector (UHD 4K) 9 Kensington™ lock port
4 HDMI connector 10 Power socket
5 Mini USB connector 11 Tilt adjusting wheel

6 RS232 connector

7 DC 5V output
8 12V DC output connector

4

English

Control Panel

1

2

7

3
4

5
6

# Function Description
1 LAMP Lamp indicator LED.
2 POWER Power indicator LED
3 Keystone Adjusts image distortion caused by tilting projection.
4 Power key Refer to the "Turning the Projector On/Off" section.
5 ENTER Confirms your selection of items.
6 BACK Cancels your selection, or goes back to previous page.
7 TEMP Temperature indicator LED.
8 SOURCE Changes the active source.
9 Four directional

selection keys

10 MENU Launches the Onscreen Display (OSD) menu or exits the

Selects items or makes adjustments to your selection

OSD menu.

8

9

10

3

English

Remote Control Layout

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2
3

4

5

12

13
14

15

5

6
7

8
9

10
11

16

Model No:J-25081

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18

19
20

21
22

MC.JPC11.001

# Function Description
1 POWER Refer to the "Turning the Projector On/Off" section.
2AcuM. No function.
3 HDR Press to open the HDR menu.
4

Adjusts image distortion caused by tilting projection.

Keystone

Four

Selects items or makes adjustments to your selection.
directional
selection
keys

ENTER Confirms your selection of items.
5 BACK Cancels your selection, or goes back to previous page.
6 INFO Press to open the INFORMATION menu.
7 VGA To change source to VGA.
8 BRIGHT Press to open the Brightness adjustment bar.
9 GAMMA Chooses a gamma setting.
10 CONT. Press to open the Contrast adjustment bar.
11 RATIO Chooses an aspect ratio.
12 Infrared

Sends signals to the projector.

transmitter
13

Key light

Turns on the backlight for a few seconds.

14 SOURCE Changes the active source.
15 MODE Chooses a display mode.

6

English

# Function Description

16 MENU Launches the Onscreen Display (OSD) menu or exits the

OSD menu.
17 FREEZE No function.
18 HDMI/MHL To change source to HDMI™ (or MHL). (for the model

19 HIDE Press "HIDE" to hide screen image; press again to

20 SHARP Press to open the Sharpness adjustment bar.
21 3D No function.
22 SUPER RES. Press to open the Super Resolution menu.

with HDMI™ or MHL connector)

display the image.

English

Getting Started

1

R

L

HDTV adapter

RCA

4

6

2

2

10

3

3

3

9

11

12

5

5

8

7

2

13

Video Output

Display

Speakers

Smart devices

Screen

Connecting the Projector

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8

English

# Description # Description

1 Power cord 8 RS232 cable

2 Audio cable 9 WirelessHD dongle

3 HDMI (MHL) cable 10 Wireless dongle

4 VGA to component video/HDTV adapter 11 Wired remote control

5 VGA cable 12 RJ45 cable

6 3 RCA component cable 13 12V DC cable

7 Composite video cable

Note: To ensure the projector works well with your computer,
please make sure the timing of the display mode is compatible
with the projector.
Note: Some smart devices require a converter (supplied by the
smart device maker) to enable the MHL function.
Note: Compatible HDMI/MHL dongles: WirelessHD (MWIHD1),
MWA3, Chromecast

TM

.

English

Turning the Projector On/Off

Turning On the Projector

1 Ensure that the power cord and signal cable are securely connected.

The Power LED will light red.

2 Turn on the projector by pressing (POWER) on the control panel or

remote control, and the Power indicator LED will turn blue.

3 Turn on your source (computer, notebook, video player, etc.). The

projector will detect your source automatically (when it is the first
time you turn on the projector or the Auto Input Search function is
"On").

• If the screen displays "No Signal", please make sure the signal cables
are securely connected.

• If you connect to multiple sources at the same time, use "SOURCE" on
the control panel or remote control, or the direct source key on the
remote control to switch between inputs.

Turning Off the Projector

1 To turn the projector off, press the power button. A confirmation

message appears. Press the power button again.

2 The LED Power indicator will turn solid red to indicate standby mode.

3 It is now safe to unplug the power cord.

9

10

English

Tilt adjusting wheel

Tilt adjusting wheel

Adjusting the Projected Image

Adjusting the Height of the Projected Image

The projector is equipped with two elevator feet for adjusting the image
height.

To raise the image:

1 Use the front Tilt adjusting wheel to raise the image to the desired

height and angle.

2 Use the rear Tilt adjusting wheel to fine-tune the display angle.

To lower the image:

1 Use the front Tilt adjusting wheel to lower the image to the desired

height and angle.

2 Use the rear Tilt adjusting wheel to fine-tune the display angle.

11

English

Desired distance

Height:
92 cm
From base
to top of
image

70"
Desired

image size

2.3 m

2.7 m

How to Get a Preferred Image Size by Adjusting
Distance and Zoom

The table below shows how to achieve a desired image size by adjusting either
the position or the zoom ring.
To obtain an image size of 70", set the projector at a distance between 2.3 m
and 2.7 m from the screen and adjust the zoom level accordingly.

Desired Image Size Distance (m) Top (cm)

Diagonal (inch)

< A >

W (cm) x H (cm)

30 66 x 37 1.2 39

40 89 x 50 1.3 1.6 52

50 111 x 62 1.6 1.9 65

60 133 x 75 2.0 2.3 78

70 155 x 87 2.3 2.7 92

80 177 x 100 2.6 3.1 105

90 199 x 112 2.9 3.5 118

100 221 x 125 3.3 3.9 131

120 266 x 149 3.9 4.7 157

150 332 x 187 4.9 5.8 196

180 398 x 224 5.9 7.0 235

200 443 x 249 6.5 7.8 262

250 553 x 311 8.1 9.7 327

300 664 x 374 9.8 392

Zoom Ratio: 1.2 x

Max zoom

< B >

Min zoom

< C >

From base to top of

image < D >

12

English

Main menu

Submenu

Setting

User Controls

Onscreen Display (OSD) Menus

The projector has multilingual Onscreen Display (OSD) menus that allow
you to make image adjustments and change a variety of settings.

Using the OSD menus

• To open the OSD menu, press "MENU" on the control panel or remote

control.

• When the OSD is displayed, use move through the menu

items.

• Use to adjust the settings.

• Use "ENTER" to confirm the selected menu item.

• To go back to the previous menu, press "BACK".

• To exit the OSD menu, press "MENU" on the control panel or remote

control again. It will close and the projector will automatically save the
new settings.

Note: Some of the following OSD settings may not be available. Please refer
to the actual OSD of your projector.

English

COLOR

Picture Mode

User Mode
Settings

13

There are many factory presets optimized for various types
of images.

• Bright: For brightness optimization.

• Standard: For common environment.

• Movie: For brighter and general movie/video/photo

playing.

• User 1/User 2: Memorize user’s settings.

• Silent: Minimizes the acoustic noise. It is suitable for

the need of watching movies that requires an ultra­quiet environment so that you won't be disturbed by
the noise of the projector. This mode is only available
when the Image > Silent menu is set at On.

There are two user-definable modes if the current available
picture modes are not suitable for your need.

• Load Settings: You can use one of the picture modes

as a starting point and you can further fine-tune the
image based on the selections listed below.

• Rename User Mode: Select to rename the customized

picture modes (User 1 or User 2). The new name can
be up to 9 characters including English letters (A-Z, a­z), digits (0-9), and space (_).

Adjusts the brightness of the image.

Brightness

• Press to darken the image.

• Press to lighten the image.

Controls the degree of difference between the lightest and
darkest parts of the picture. Adjusting the contrast changes

Contrast

the amount of black and white in the image.

• Press to decrease the contrast.

• Press to increase the contrast.

Adjusts a video image from black and white to fully
saturated colors.

Saturation

• Press to decrease the amount of color in the

image.

• Press to increase the amount of color in the

image.

14

English

Adjusts the color balance of red and green.

Tint

Sharpness

Advanced

• Press to increase the amount of red in the image.

• Press to increase the amount of green in the

image.

Adjusts the Sharpness of the image.

• Press to soften the image.

• Press to sharpen the image.

Select Gamma
Effects the representation of dark scenery. With greater
gamma value, dark scenery will look brighter.

Color Temperature

• Preset:

• Normal: Maintains normal colorings for white.

• Cool: Makes images appear bluish white.

• Warm: Makes images appear reddish white.

• Red Gain/Green Gain/Blue Gain: Adjusts the contrast

levels of Red, Green, and Blue.

• Red Offset/Green Offset/Blue Offset: Adjusts the

brightness levels of Red, Green, and Blue.

Color Management

• Primary Color: Selects a color from among Red,

Yellow, Green, Cyan, Blue, or Magenta.

• Ind. Hue: Changes the hue of the color selected.

• Ind. Gain: Adjusts the contrast levels.

• Ind. Saturation: Adjusts a video image from black and

white to fully saturated color.

English

Advanced

Reset Current
Picture Mode

15

MoviePro

• Color Enhancement: Allows you to fine-tune the

saturation of colors with larger flexibility. It modulates
complex color algorithms to flawlessly render
saturated colors, fine gradients, intermediate hues
and subtle pigments.

• Skin Tone: Provides a smart adjustment of hue only for

calibrating people's skin color, not other colors in the
image. It prevents discoloration of skin tones from the
light of the projection beam, portraying every skin
tone in its most beautiful shade.

• Super Resolution: It is a super-resolution technology

which radically enhances Full HD content in terms of
colors, contrast, and textures. It's also a Detail
Enhancement Technology refines surface details for
true-to-life images that pop off the screen. Users can
adjust levels of sharpness and detail enhancement for
optimal viewing.

Returns all of the adjustments you’ve made for the selected
Picture Mode (including preset modes, User 1, and User 2)
to the factory preset values.

16

English

IMAGE

Use this function to choose your desired aspect ratio.

• Auto: Keeps the image with original width-height ratio

and maximizes the image to fit native horizontal or
vertical pixels.

Aspect Ratio

Image Position

Overscan
Adjustment

Phase Adjusts the clock phase to reduce image distortion.
H.Size Adjusts the horizontal width of the image.

Auto

Silent

• 4:3: The image will be scaled to fit the screen and

displayed using a 4:3 ratio.

• 16:9: The image will be scaled to fit the screen and

displayed using a 16:9 ratio.

• 16:10: The image will be scaled to fit the screen and

displayed using a 16:10 ratio.

• Press to move the image left.

• Press to move the image right.

• Press to move the image down.

• Press to move the image up.

Conceals the poor picture quality in the four edges. The
greater the value, the more portion of the picture is
concealed while the screen remains filled and geometrically
accurate. Setting 0 means the picture is 100% displayed.

Automatically determines the best picture timings for the
displayed image.

When this function is enabled:

• The acoustic noise will be minimized.

• The display resolution will be set at 1920 x 1080.

• The COLOR > Picture Mode menu will be automatically

changed to Silent and grayed out.

Note: "Image Position" function is not supported under video or HDMI
mode.

English

INSTALLATION

• Front: The factory default setting.

• Front Ceiling: Turns the image upside down for ceiling-

mounted projection.

Projection

Test Pattern

Light Source
Settings

12V Trigger

High Altitude
Mode

• Rear: Reverses the image so you can project from behind

a translucent screen.

• Rear Ceiling: Reverses the image so you can project from

behind a translucent screen for ceiling-mounted
projection.

Displays a grid pattern for you to adjust the image size and
focus and check that the projected image is free from
distortion.

• Light Source Mode: Use this function to choose your

desired light source mode.

• Reset Light Timer: Resets the light source timer.

• Light Source Information: Shows the number of hours

the lamp has been used.

If activated, the projector will send electronic signal out
when it is turned on.

Choose "On" to turn on the High Altitude mode. When this
function is turned on, the projector fans operate at full speed
continuously to cool down the projector’s temperature.

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18

English

SYSTEM SETUP: BASIC

Language

Background
Color

Splash Screen

Auto Power Off

Direct Power OnAllows the projector to turn on automatically once the power

Sets a language for the OSD menus. Use to
select your preferred language.
Sets the background color for the projector.

Use this function to select your desired startup screen. If you
change the setting, it will take effect when you exit the OSD
menu.

The projector will automatically shut down while there is no
signal input detected after the time you set.

is fed through the power cord.

• Menu Position: Sets the On-Screen Display (OSD) menu

position.

Menu Settings

• Menu Display Time: Chooses the length of time the OSD

menu will remain active after your last key press.

• Reminder Message : Sets the reminder messages on or

off.
Rename Input Renames the current input source to your desired name.
Auto Input

Search

Allows the projector to detect your source automatically.

English

SYSTEM SETUP: ADVANCED

• HDR: The projector supports HDR imaging sources. It

can automatically detect the dynamic range of the
source, and optimize settings to reproduce contents

HDR

Audio Settings

HDMI Range

Password

under wide range of light conditions. If the input
source is not defined with dynamic range, you can
also manually select HDR or SDR for it.

• EOTF: This function helps provide better image

quality with options from low, middle to high.

• Audio Volume: Press to decrease the volume.

Press to increase the volume.

• Mute: Choose "On" to turn mute on. Choose "Off" to

turn mute off.

Adjusts the color range of the HDMI image data to prevent
color display error.

• Auto: Automatically adjusts the color range by

information from the player.

• Limited Range: Processes the input image as limited

color range data.

• Full Range: Processes the input image as full color

range data.

Change Password
This function allows you to set up or change the power-on
password. As the on-screen display indicates, the 4 arrow

keys ( ) respectively represent 4 digits (1, 2,
3, 4). Use the arrow keys to set a 6-digit password. The

digits display as ****** when you enter them. Re-enter
the password when asked. Make a note of your selected
password and keep it in a safe place in advance or right
after the password is entered so that it is available to you
should you ever forget it.
Once a password has been set and the power on lock is
activated, the projector cannot be used unless the correct
password is entered every time the projector is started.
Power On Lock
You will be asked to enter the current password before
changing the setting.

• On: The projector cannot be used unless the correct

password is entered every time the projector is
started.

• Off: The projector can be used without entering the

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Password

Panel Key Lock

Reset All Settings

If you enter the wrong password, the password error
message will appear, and the INPUT CURRENT PASSWORD
message follows. If you absolutely do not remember the
password, you can use the password recall procedure.
If you enter an incorrect password 5 times in succession,
the projector will automatically shut down in a short time.
When you forget the password, press and hold "ENTER"
for 3 seconds. The projector will display a coded number
on the screen. Write down the number and turn off your
projector. Seek help from your local service center to
decode the number. You may be required to provide proof
of purchase documentation to verify that you are an
authorized user of the projector.

• Off: Allows all keys on the control panel to operate

normally.

• On: Disables all keys on the control panel. If you turn

off the projector without disabling the function, the
projector will still be in locked status the next time it
is turned on. To disable this function, press and hold
"POWER" on the control panel for 7 seconds and the
Panel Key Lock will be set to "Off". When the
projector is in standby mode, press and hold
"POWER" on the control panel for 7 seconds to turn
the projector on and the Panel Key Lock will be set to
"Off".

Returns the display parameters on all menus to the factory
default settings.

Information

Input Shows the current signal source.
Picture Mode Shows the current picture mode.
Resolution Shows the native resolution of the input signal.
Color System Shows input system format.
Light Source

Usage Time
Firmware

Version
HDR Shows if the content is HDR or not.

Shows the number of hours the light source has
been used.

Shows the firmware version of your projector.

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.

Image Problems and Solutions

# Problem Solution

1 No image appears

onscreen

2 Partial, scrolling

or incorrectly
displayed image
(For PC)

• Make sure all the cables are correctly connected as

described in the "Getting Started" section.

• Ensure none of the connector pins are bent or

broken.

• Make sure the projector is switched on.

• For an incorrectly displayed image:

• Open "My Computer > Control Panel," and

then double-click the "Display" icon.

• Select the "Settings" tab.

• Verify that your display resolution setting is

lower than or equal to 1600 x 1200 or 1920 x

1080.

• Click the "Advanced Properties" button.

If the problem still appears, change the monitor display
you are using and follow the steps below:

• Verify that the resolution setting is lower than

or equal to 1600 x 1200 or 1920 x 1080.

• Click the "Change" button under the

"Monitor" tab.

• Click "Show all devices > Standard monitor

types" under the SP box, and choose the
resolution mode you need under the "Models"
box.

• Verify that the resolution setting of the

monitor display is lower than or equal to 1600 x
1200 or 1920 x 1080.

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3 Partial, scrolling

or incorrectly
displayed image
(For notebooks)

4 The screen of the

notebook
computer is not
displaying your
presentation

5 Image is unstable

or flickering

6 Image has vertical

flickering bar

7 Image is out of

focus

• For an incorrectly displayed image:

• Follow the steps for item 2 (above) to adjust

the resolution of your computer.

• Press the toggle output settings. Example:

[Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8],
Gateway [Fn]+[F4], IBM [Fn]+[F7], HP
[Fn]+[F4], NEC [Fn]+[F3], Toshiba [Fn]+[F5]

• If you experience difficulty changing resolutions or

your monitor freezes, restart all equipment
including the projector.

• If you are using a Microsoft

notebook: Some notebook PCs may deactivate their
own screens when a second display device is in use.
Each has a different way to be reactivated. Refer to
your computer's manual for detailed information.

• If you are using an Apple

notebook: In System Preferences, open Display and
select Video Mirroring "On."

®

Windows® based

®

Mac® OS based

• Change the display color setting on your computer.

• Check and reconfigure the display mode of your

graphics card to make it compatible with the
projector.

• Adjust the focus ring on the projector lens.

• Make sure the projection screen is within the

required distance. (Refer to "Projection distance
with clear focus" section for more information.)

Refer to the "How to Get a Preferred Image Size by
Adjusting Distance and Zoom" section for more
information.

8 Image is stretched

when displaying a
"widescreen"
DVD title

9 Image is too small

or too large

When you play a DVD encoded in anamorphic or 16:9
aspect ratio you may need to adjust the following
settings:

• If you play a 4:3 format DVD title, please change the

format to 4:3 with the projector OSD.

• If the image is still stretched, you will also need to

adjust the aspect ratio. Set up the display format to
16:9 (wide) aspect ratio on your DVD player.

• Adjust the zoom lever on the top of the projector.

• Move the projector closer to or further from the

screen.

• Press "MENU" on the control panel or remote

control. Go to "IMAGE" > "Aspect Ratio" and try
different settings.

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Lamp is approaching the end of its useful life in full power operation.

Replacement suggested!

10 Image has slanted

sides

• If possible, reposition the projector so that it is

centered on the screen and below the bottom of the
screen.

• Press the Keystone correction keys on the control

panel or remote control until the image becomes
square.

11 Image is reversed

• Select "INSTALLATION" > "Projection" on the OSD

and adjust the projection direction.

Problems with the Projector

# Condition Solution

1 The projector stops responding

to all controls

• If possible, turn off the projector, then

unplug the power cord and wait at
least 30 seconds before reconnecting
power.

• Make sure that the panel key lock

function is disabled.

2 Lamp burns out or makes a

popping sound

When the lamp reaches the end of its useful
life, it will burn out and may make a loud
popping sound. If this happens, the projector
will not turn on until the lamp module has
been replaced. To replace the lamp, contact
your local dealer or Acer service center.

OSD Messages

# Condition Message Reminder

1 Message Replace the lamp - the lamp is about to reach its maximum

lifetime. Prepare to replace it soon.

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LED & Alarm Definition Listing

LED Messages

Message Power LED LAMP LED TEMP LED

Standby
(Power cord plugged in)

Power on Blue flashing -- --

Normal operation Blue -- --

Cooling state Red flashing -- --

Downloading Red flashing Red flashing Red flashing

Error (Phosphor/Color wheel
start failure)

Error (Phosphor/Color wheel
spin failure)

Error (Scaler reset failure) Red Red

Lamp error during normal
operation

Error (Lamp is not lit up) -- Red --

Error (Fan 1 failure) Red -- Red

Error (Fan 2 failure) Red -- Red flashing

Error (Fan 3 failure) Red -- Blue

Error (Thermal failure) Blue -- Red

Red -- --

Blue Red --

Blue Red flashing --

-- Red --

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Ceiling Mount Installation

Type 1

Type 2

Type 3

If you wish to install the projector using a ceiling mount, please refer to the
steps below:

1 Drill four holes into a solid, structurally sound part of the ceiling, and

secure the mount base.

2 Choose the length combination based on actual environment. (CM-01S

doesn’t include Type 2 and Type 3.)

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3 Type 1: For the standard size use three bracket screws to mount the

projector to the ceiling mount bracket.

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Type 1

Type 2

Type 3

Illustration 1

Illustration 2

360°

Type 2 and Type 3: Alternatively, for the larger size, use the sliding
extensions for more supports.

Note: It is recommended that you keep a reasonable space
between the bracket and the projector to allow for proper heat
distribution.

4 Connect the main body connector to the projector bracket (illustration 1),

and then screw up four screws (illustration 2).

5 Adjust the angle and positioning as necessary.

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60.87

63.62

198.10 1.45

64.38

9.04

189.05

56.50

124.85

343.06

114.75

92.47

112.00

124.60

Unit: mm

Diameter (mm) Length (mm) Large Small

Screw Type B Washer Type

425VV

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Specifications

The specifications below are subject to change without notice. For final specs,
please refer to Acer's marketing documentation.

Projection system

Resolution 3840 x 2160 with XPR

Computer compatibility Refer to the "Compatibility Modes" section for more

Video compatibility UHDTV (2160P), HDTV (720p, 1080i, 1080p), EDTV

Aspect ratio Auto, 4:3, 16:9, 16:10

Displayable colors 1.07 billion colors

Projection lens F = 1.94 – 2.06, f = 15.57 mm – 18.67 mm,

Projection screen size (diagonal) 26" – 300" (66 cm – 762 cm)

Projection distance with clear
focus

Throw ratio 1.47~1.76 (100”±3%@3.25m)

Horizontal scan rate 15 – 200 KHz

Vertical refresh scan rate 10 – 200 Hz

Keystone correction +/-40 Degrees (Vertical), Manual

Digital zoom N/A

Audio 10W speaker x 1

Weight Approximate 4 kg (8.81 lbs.)

Dimensions (W x D x H) 343 x 258 x 114.8 mm (13.5" x 10.2"x 4.5")

Power supply Universal AC input 100 - 240 V, input frequency 50/60

Power consumption Standard mode: 335 W @100 VAC

Operating temperature 0ºC to 40ºC / 32ºF to 104ºF

I/O connectors

™

DLP

1920 x 1080 without XPR

information.

(480p, 576p), SDTV (480i, 576i)

1:1.2 Manual Zoom and Manual Focus

1 m – 11.7 m

343 x 258 x 124.9 mm (13.5" x 10.2"x 4.9") (with tilt
adjusting wheels)

Hz

ECO mode: 270 W @ 100 VAC
Standby mode: < 0.5 W

• Power socket x 1

• USB Type A (DC 5V OUT) x 1

• USB Type mini B x 1

• VGA input x 1

• RS232 x 1

• 3.5 mm audio jack input x 1

• 3.5 mm audio jack output x 1

• HDMI 1.4 x 1

• HDMI 2.0 x 1

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Standard package contents

Accessory (optional)

* Design and specifications are subject to change without notice.

• AC power cord x 1

• Remote control x 1

• Battery x 2 (for the remote control)

• Quick start guide x 1

• User's guide (CD-ROM) x 1

• VGA cable x 1

• HDMI cable x 1

• Security card x 1

• Carrying case x 1

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Compatibility Modes

1 VGA Analog - PC Signal

Mode Resolution V.Frequency [Hz]

60 31.47

VGA 640 x 480

SVGA 800 x 600

XGA 1024 x 768

1152 x 864

SXGA

1280 x 1024

QuadVGA

SXGA+ 1400 x 1050 60 65.32

UXGA 1600 x 1200 60 75.00

PowerBook G4

1280 x 960 60 60.00

1280 x 960 75 75.00

640 x 480 60 31.50

640 x 480 66.6 (67) 35.00

800 x 600 60 37.88

1024 x 768 60 48.36

1024 x 768 75 60.241

1152 x 870 75 68.681

72 37.86

75 37.50

85 43.27

56 35.20

60 37.88

72 48.08

75 46.88

85 53.67

60 48.36

70 56.48

75 60.02

85 68.68

70 63.85

75 67.50

85 77.10

60 63.98

72 76.97

75 79.98

85 91.15

H.Frequency

[KHz]

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1280 x 768 60 47.78

1280 x 768 75 60.29

WXGA

WSXGA+

acer_16:9

HD 1080

WUXGA

1280 x 768 85 68.63

1280 x 720 60 45.00

1280 x 800 60 49.70

1440 x 900 60 55.94

1680 x 1050 60 65.29

1366 x 768 60 47.71

1920 x 1080-RB 60 66.60

1920 x 1080-EIA 60 67.50

1920 x 1200-RB 59.95 74.04

2 HDMI - PC Signal

Mode Resolution V.Frequency [Hz]

VGA_60

VGA_72 72.809 37.861

VGA_75 75 37.5

VGA_85 85.008 43.269

SVGA_56

SVGA_60 60.317 37.879

SVGA_72 72.188 48.077

SVGA_75 75 46.875

SVGA_85 85.061 53.674

XGA_60

XGA_70 70.069 56.476

XGA_75 75.029 60.023

SXGA_75

SXGA_85 84.99 77.094

SXGA_60

SXGA_72 72 76.97

SXGA_75 75.025 79.976

SXGA_85 85.024 91.146

QuadVGA_75 1280 x 960 75 75

SXGA+_60 1400 x 1050 59.978 65.317

UXGA_60 1600 x 1200 60 75

Mac G4 640 x 480@60Hz 59.94 31.469

MAC13 640 x 480@67Hz 66.667 35

Mac G4 800 x 600@60Hz 60.317 37.879

Mac G4 1024 x 768@60Hz 60.004 48.363

640 x 480

800 x 600

1024 x 768

1152 x 864

1280 x 1024

59.94 31.469

56.25 35.156

60.004 48.363

75 67.5

60.02 63.981

H.Frequency

[KHz]

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MAC19 1024 x 768@75Hz 75.02 60.241

MAC21 1152 x 870@75Hz 75.061 68.681

WXGA_60

WXGA_75 74.893 60.289

WXGA_85 84.837 68.633

WXGA_60 1280 x 720 60 45

WXGA_60 1280 x 800 59.81 49.702

WXGA+_60 1440 x 900 59.887 55.935

1680 x1050_60 1680 x 1050 59.954 65.29

acer_16:9 1366 x 768 59.79 47.712

1920 x 1080_RB 1920 x1080 60 66.587

1920 x 1080_EIA 1920 x1080 60 67.5

1920 x 1080_120 1920 x 1080 120.00 135.00

1920 x 1200_RB 1920 x 1200 59.95 74.038

1920 x 1440 1920 x 1440 60.00 90.00

2048 x 1152_RB 2048 x 1152 60.00 72.00

2048 x 1536_RB 2048 x 1536 60.00 94.769

3840 x 2160_24 3840 x 2160 24.00 54.00

3840 x 2160_25 3840 x 2160 25.00 56.25

3840 x 2160_30 3840 x 2160 30.00 67.5

3840 x 2160_50

(HDMI 1)

3840 x 2160_60

(HDMI 1)

1280 x 768

3840 x 2160 50 112.50

3840 x 2160 60 135

59.87 47.776

3 HDMI - Video Signal

Mode Resolution V.Frequency [Hz] H.Frequency [KHz]

480i

480p 720 x 480 60 31.47

576i

576p 720 x 576 50 31.25
720p 1280 x 720 60 45.00

720p 1280 x 720 50 37.50
1080i 1920 x 1080 60 33.75
1080i 1920 x 1080 50 28.13

1080p 1920 x 1080 60 67.50
1080p 1920 x 1080 50 56.26
1080p 1920 x 1080 24 27.00

720 x 480

(1440 x 480)

720 x 576

(1440 x 576)

60 15.73

50 15.63

English

1080p 1920 x 1080 23.98 26.97

1080p 1920 x 1080 30 33.75
2160/24P 3840 x 2160 54 24
2160/25P 3840 x 2160 56.25 25
2160/30P 3840 x 2160 67.5 30

2160/50P (HDMI 1) 3840 x 2160 112.5 50
2160/60P (HDMI 1) 3840 x 2160 135 60

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Regulations and safety notices

FCC notice

This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device and receiver.

• Connect the device into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this equipment. Operation
with non-certified peripherals is likely to result in interference to radio and TV
reception.

Caution

Changes or modifications not expressly approved by the manufacturer could
void the user's authority, which is granted by the Federal Communications
Commission, to operate this device.

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.

Notice: Canadian users

This Class B digital apparatus complies with Canadian ICES-003.

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Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du
Canada.

Compliant with Russian regulatory certification

UA.TR.060

Radio device regulatory notice

Note: The regulatory information below is for models with
wireless LAN and/or Bluetooth only.

General

This product complies with the radio frequency and safety standards of any
country or region in which it has been approved for wireless use. Depending on
configurations, this product may or may not contain wireless radio devices (such
as wireless LAN and/or Bluetooth modules).

Canada — Low-power license-exempt radio
communication devices (RSS-247)

a Common information

Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including interference
that may cause undesired operation of the device.

b Operation in 2.4 GHz band

To prevent radio interference to the licensed service, this device is
intended to be operated indoors and installation outdoors is subject
to licensing.

English

List of applicable countries

This device must be used in strict accordance with the regulations and constraints in the
country of use. For further information, please contact a local office in the country of use.
Please see http://ec.europa.eu/enterprise/rtte/implem.htm for the latest country list.

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Declaration of Conformity

We,

Acer Incorporated

8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan

And,

Acer Italy s.r.l.

Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: [phone], Fax: [phone]
www.acer.it

Product:

Projector

Trade Name:

Acer

Model Number:

RU Jan/Sr. Manager
Acer Incorporated (Taipei, Taiwan)

Date

Feb. 14, 2018

Acer Incorporated

8F, 88, Sec. 1, Xintai 5th Rd., Xizhi

New Taipei City 221, Taiwan

Year to begin affixing CE marking 2018.

EMC Directive: 2014/30/EU

EN 55032:2012+AC:2013, Class B
EN 55024:2010/A1:2015

EN 61000-3-2:2014
EN 61000-3-3:2013

LVD Directive: 2014/35/EU

EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013

RoHS Directive: 2011/65/EU

EN 50581:2012

ErP Directive: 2009/125/EC

Regulation (EU) No. 617/ 2013
Regulation (EC) No. 1275/2008; EN 50564:2011

Regulation (EC) No. 278/2009; EN 50563:2011

We, Acer Incorporated, hereby declare under our sole responsibility that the product described
above is in conformity with the relevant Union harmonization legislations as below Directive
and following harmonized standards and/or other relevant standards have been applied:

A4K1719/A4K1720

Marketing Name:

V6810/E8610C/HT-4K13/HV832/TH­733/H6810/E8610/HE-4K13/GM832/VH-733

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Product: DLP Projector

Model Number: A4K1719/A4K1720 series

Name of Responsible Party: Acer America Corporation

Address of Responsible Party: 333 West San Carlos St.

Suite 1500
San Jose, CA 95110
U. S. A.

Contact Person: Acer Representative

Phone No.: 254-298-4000

Fax No.: 254-298-4147

Acer America Corporation

333 West San Carlos St.,

Suite 1500

San Jose, CA 95110

U. S. A.

Tel: [phone]

Fax: [phone]

www.acer.com

Federal Communications Commission

Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer /Importer is responsible for this declaration:

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