Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness
for any particular purpose. Any Acer Incorporated software described in this manual is sold or
licensed "as is". Should the programs prove defective following their purchase, the buyer (and not
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the software.
Further, Acer Incorporated reserves the right to revise this publication and make changes from time
to time in the contents hereof without obligation of Acer Incorporated to notify any person of such
revision or changes.
Acer is a registered trademark of Acer Incorporated.
IBM, PS/2 and OS/2 are registered trademarks of International Business Machines Corporation.
Intel and Pentium are registered trademarks of Intel Corporation.
MS-DOS, Windows and Windows 95 are registered trademarks of Microsoft Corporation.
Other brands and product names are trademarks and/or registered trademarks of their respective
holders.
ii
About this ManualAbout this Manual
Purpose
This service guide contains reference information for the Extensa 670 computer. It gives the
system and peripheral specifications, shows how to identify and solve system problems and
explains the procedure for removing and replacing system components. It also gives information
for ordering spare parts.
Manual Structure
This service guide consists of six chapters and one appendices as follows:
Chapter 1General Description
This chapter contains a general overview of the system, describes the standard and optional
features, and identifies the major assemblies and subassemblies. This section also contains
detailed functional and environmental specifications.
Chapter 2Installation
This chapter contains unpacking and preparation for use instructions for the system.
Chapter 3Operating Instructions
This chapter contains a summary of notebook operating procedures useful for maintenance
operations.
Chapter 4Theory of Operation
This chapter contains a general block diagram theory of operation description and major
chips introductions.
Chapter 5Troubleshooting Procedures
This chapter contains an overview of the fault isolation process, provides guidelines for
isolating 67x series computer malfunctions to replaceable subassemblies and provides
instructions for executing diagnostics and interpreting error messages.
Chapter 6Field Service
This chapter contains the machine disassembly and unit replacement information.
Appendix AMaintenance Data
This appendix contains the FRU information, jumper settings information and schematic
diagrams of the system.
iii
Related product information
Extensa 670 User's Manual contains system description and general operating instructions.
ALi M1521/M1523 Chipset Data Sheets contain information on the system core chips .
C&T 65550 Data Sheet contains detailed information on the VGA controller.
ALi M6377 Chipset Data Sheet contains detailed information on the power management
controller.
ES1878 Data Sheet contains detailed information on the audio controller.
NS87336VJG Data Sheet contains detailed information on the super I/O controller.
TI1130 Data Sheet contains detailed information on the PCMCIA controller.
PCI0643 Data Sheets contain detailed information on the CMD PCI IDE controller.
T62.045.C.00 Data Sheets contain detailed information on the charger board component.
DAC-07B008 Data Sheets contain detailed information on the LCD inverter component
DC-R05 Data Sheets contain detailed information on the LCD ID board component
M38802 Data Sheet contains detailed information on the Phoenix keyboard controller.
iv
Conventions
The following are the conventions used in this manual:
Text entered by userRepresents text input by the user.
Screen messages
Denotes actual messages that appear onscreen.
a, e, s, etc.Represent the actual keys that you have to press on the
keyboard.
NOTE
Gives bits and pieces of additional information related to the
current topic.
WARNING
Alerts you to any damage that might result from doing or not
doing specific actions.
CAUTION
Gives precautionary measures to avoid possible hardware or
software problems.
IMPORTANT
Reminds you to do specific actions relevant to the
accomplishment of procedures.
TIP
Tells how to accomplish a procedure with minimum steps
through little shortcuts.
5-2Self Test Error Messages..........................................................................................5-3
5-3Self Test Beep Messages.........................................................................................5-5
xii
C h a p t e r 1C h a p t e r 1
General Description
1.1. Introduction
This chapter provides a general overview of the Extensa 67x Series, describes the standard and
optional features, and identifies the major assemblies and subassemblies. This chapter also
contains detailed functional and environmental specifications for the Extensa 67x Series Notebook
Computers.
Figure 1-1Extensa 67x Series Notebook Computers
Service Guide1-1
1.2. Notebook Model Number Definition
The following figure contains a summary of the available models in the 67x Series.
The Extensa 67x Series follows the 65x Series. The Extensa 67x notebook series is similar in
construction and appearance, has similar operating controls and indicators and uses the same
software. It uses a similar startup self test program (described in detail in Chapter 5 of this manual).
There are differences at the board level which affect assembly/disassembly as described in Chapter
6 of this manual. There are also differences in Field-Replaceable Units (FRUs), particularly the
Printed Circuit Boards, so separate FRU lists and logic diagram sets are provided in the appendices.
Table 1-1 summarizes some of the major differences between the 67x Series and the 65x Series
Notebook Computers.
Table 1-1Feature Comparison for 65x/67x Series Notebooks
1.3 GB or 1.6 GB1.6 GB or 2.1 GB
DSTN or TFTDSTN or TFT
(new 12.1-inch DSTN and TFT LCDs)
2 MB2 MB
4 Mb/s FIR4 Mb/s FIR
YesYes
YesYes
The Extensa 67x Series Notebook Computers are large screen, high-performance, multimedia
notebooks powered by the Intel® P55CLM Pentium® Processor Chip (150/166-MHz). Other major
features of the 67x Series include:
• PCI Bus architecture
• 16 MB (Extended Data Out) memory onboard
• 2 MB video memory
• Fast video graphics accelerator
• 0-Volt Suspend, 5-Volt Suspend and Standby power saving modes
• No-reboot setup function
• STN or TFT color display (Model Dependent)
• 16-bit stereo audio
• Fast infrared communication
Service Guide1-3
• Duracell NiMH (Nickel-Metal-Hydride) or optional Li-Ion (Lithium-Ion) battery pack
• 1.6/2.1 GB (or higher) capacity hard disk drive with Local Bus
• Internal touchpad pointing device
• Small, lightweight AC adapter
• Modular bay for expansion
• PS/2 port for connecting an external keyboard, numeric keypad, or mouse
• 9-pin serial port for connecting external devices such as a modem or mouse
• Simultaneous display with external CRT
• One Type III or two Type II/I Cardbus PC Card slots; lower slot accepts Zoomed Video port
enabled PC cards
• Parallel port with EPP and ECP for connecting to a printer or the floppy disk drive module
• 8 MB, 16 MB and 32 MB EDO 64-bit type small outline dual inline memory module (soDIMM)
upgrades
• Advanced PCI Card slot for installing a feature upgrade option
CD-ROM Drive or
Floppy Disk Drive
Figure 1-2External Features
1-4General Description
1.3.1 Video Display Features
The Extensa 67x Series Notebooks contain large screen internal LCD displays and can
simultaneously drive an external CRT (SimulSCANTM mode). On all Extensa models, the LCD
screen brightness, contrast, video mode of operation, etc. are adjustable from the keyboard as
described in Paragraph 1.2.2.3.
1.3.1.1 Internal LCD
The Extensa 67x Series Notebooks contain one of the following LCDs (model dependent):
• 12.1-Inch DSTN display
• 12.1-Inch TFT display
1.3.1.2 External CRTs
The Extensa 67x Series Notebooks are equipped with a 15-pin SVGA connector that can drive an
external CRT (either alone or simultaneously with the internal LCD).
When the notebook is set to the SimulSCAN mode, a minimum resolution of 800 x 600 x 256 colors
is supported. When operating in the External CRT Mode, resolutions up to 1280 x 1024 x 256 colors
are supported.
1.3.1.3 Display Hot Key Sequences
The display mode of operation (LCD only, Simultaneous LCD and external CRT and external CRT
only modes) is keyboard-selectable using the following hot key sequences.
• Fn-Up Arrow and Fn-Down Arrow - control LCD screen brightness (higher brightness setting
uses more battery energy)
• Fn-Right Arrow - lightens the LCD screen contrast
• Fn-Left Arrow - darkens the LCD screen contrast
• Fn-F12 - alternates between display modes (LCD, External CRT or both)
• Fn-F11 - turns off the LCD backlight; pressing any key turns the LCD backlight on.
Note:In addition to the hot keys that control the notebook display functions, there are several
other hot key functions that control other notebook functions such as turning the
Touchpad on/off, etc. For these sequences, refer to Chapter 3.
1.3.2 Software Features
As a standard feature, the Extensa 67x notebooks are factory loaded with Windows 95, Windows
NT or Windows for Workgroups software to allow the user to configure the notebook’s operating
system environment as summarized in Table 1-2.
Service Guide1-5
Table 1-2Operating System Environments
Operating SystemDescription
Windows 95Supports both desktop and mobile operation with Plug and Play capabilities and
Advanced Power Management; multimedia options, and choice of wallpaper to
customize different computer resources; variety of device drivers including C&T®
65550, ESS 1878 Sound Device Drivers, PC-Card Bus Socket Services and
Card Services Device Drivers, TranXit™ Communication Utility for parallel/serial
and FIR (IrDA™), 0V Suspend Utility PhDisk and SafeOFF Utility
Windows NTSupports both desktop and mobile operation with Advanced Power Management;
multimedia options, and choice of wallpaper to customize different computer
resources; variety of device drivers including C&T® 65550, ESS 1878 Sound
Device Drivers, PC-Card Bus Socket Services and Card Services Device Drivers,
TranXit™ Communication Utility for parallel/serial and FIR (IrDA™)
Windows/DOS 6.22This environment has some limitations in the Plug and Play area; includes
utilities and various device drivers including C&T® 65550, ESS 1878 Sound
Device Drivers, PC-Card Bus Socket Services and Card Services Device Drivers,
and TranXit™ Serial Infrared (IrDA™) Device Drivers, etc.
1.3.3 67x Series External Ports
The Extensa 67x Series notebooks have a variety of external ports (connectors) for the desktop
environment as shown in Figure 1-3 and summarized in Table 1-3.
Figure 1-3External Ports
1-6General Description
Table 1-3External Ports
Port AssignmentDescription
External VGA Port15-Pin Female connector used to attach an external SVGA monitor to the
notebook.
Serial Port9-Pin Male connector used to attach an RS-232 serial device to the notebook.
Parallel/Floppy Port25-Pin Female connector used to attach a bidirectional printer or an external floppy
disk drive (requires special cable for use with floppy disk drive).
PS/2® Port6-Pin Circular connectors used to attach external keyboard/mouse devices to the
notebook.
DC-IN ConnectorPower in connector used to attach the output of the AC adapter to the notebook.
Fast Infrared PortFast Infrared Port (4 M/b) used for wireless communications between the notebook
and an FIR-equipped device such as keyboard, another notebook, printer, etc.
Audio In/Out, Mic In
Jacks
Expansion Bus120-Pin PCI Bus that supports an external Port Replicator
Provide for input of external sound source or audio output to drive external
speakers
1.3.4 Standard Peripheral Devices
As standard features, the Extensa notebooks include a user-removable internal hard drive, a 3.5inch floppy disk drive, a CD-ROM drive and built-in point touchpad (mouse device). The FDD or
CD-ROM drives is user removable.
1.3.5 Expansion Capabilities
The Extensa 67x Series Notebooks are designed with a variety of expansion features that permit
substantial functionality and performance upgrades over the life of the product. The expansion
capabilities built into the notebook are summarized in Table 1-4 and described in greater detail in the
following paragraphs.
Table 1-4Expansion Features Summary
Expansion FeatureDescription
CD-ROM DriveReads from Audio CD, Photo CD or CD ROM
3.5-inch Diskette Drive ModuleProvides convenient storage on a removable disk format
Memory Expansion FeaturesMain memory can be expanded from 16 MB to a maximum of 80 MB
using soDIMM modules (8 MB, 16 MB or 32 MB configurations).
Flash ROM (hardware feature)Permits new versions of BIOS to be downloaded into Flash ROM without
physically having to replace the ROMs
PCMCIA SlotsAllows installation of any optional PCMCIA device such as speakerphone
modems, Ethernet® cards, and full motion video cards.
Desktop Connectivity PortsPermits attaching a variety of external devices to the notebook including
external CRTs, keyboards, mouse devices, modems, printers, etc.
Port ReplicatorDevice that attaches to the Expansion Bus and provides the connectivity
for the desktop environment. Removing and replacing the notebook
from/to the desktop environment is greatly simplified using the Port
Replicator option.
1.3.6 PCMCIA Card Options
The Notebook contains an onboard PCMCIA Controller and two 64-pin sockets that can accept up
to two credit-card size (14.5 mm) Type I or Type II PCMCIA option cards or one Type III card. The
Service Guide1-7
PCMCIA Card options install on the left side of the notebook (Figure 1-5) and are removed using the
PCMCIA Release Buttons.
Figure 1-5Installing PCMCIA Card Options
1-8General Description
1.4. Standard Test Features
The Extensa 67x Series Notebook Computers use modular design and built-in test features to
reduce the mean time to repair.
1.4.1 Power On Self Test
The Extensa line of notebook computers contain a BIOS-resident, Power On Self Test (POST) that
automatically performs a test of memory and all major circuits each time the computer is powered
up. In the event of a failure, the computer displays a descriptive error message and issues a series
of coded beeps (in case the display subsystem is not functioning). If self test completes normally,
the computer displays the amount of memory tested, loads the Operating System and Windows
environment.
Service Guide1-9
1.5. Extensa 67x Series Specifications
General specifications for the Extensa 67x Series Notebooks are provided in Table 1-5.
Table 1-5Specifications
CharacteristicModel 670
CPUPentium P54CSLM, 133 MHz; 3.1 Volt,
Internal Hard Disk Drive
Disk Storage Capacity
Average access time
Throughput
DRAM Memory
Size
Maximum Expansion Size
Flash ROM256 KB
FDD
Disk Storage Capacity:
Disk Size
Drive Height
Mode
CD-ROM DriveMedia Bay
LCD Display12.1-inch DSTN SVGA or 12.1-inch TFT SVGA
SoftwareWindows 95, Windows NT, or Windows for Workgroups 3.11
Internal Keyboard
Numeric Keypad
Key Travel
Localization Features
Key Spacing
Built-in Mouse DeviceTouchpad built-in to the base of the keyboard (select buttons just below
Video Subsystem
LCD Aspect Ratio
Emulations
Video Memory Size
Video Bus
LCD Resolution
LCD Characters/Line
LCD Lines/Screen
LCD Brightness Control
External CRT Monitor Interface
Connector Type
Monitors Supported
1.6 GB, 2.1 GB
12 ms or less
11+ Million I/O's per second
16 MB DRAM, 60-ns, EDO-type
80 MB
Media Bay Modular
1.44 MB
3.5-inch disk
12.5 mm
Choice of 720 KB/1.2 MB or 1.44 MB
84/85-Key, PS/2 and AT-Compatible
Embedded
3 mm
All major International Language Configurations
19 mm
Touchpad)
1-1
SVGA
2 MByte
32 bits
640x480 pixels bit-mapped at 16.77 million colors; 600x800 at 65K colors
80
25
Function hot key brightness and contrast control and SimulSCAN control
15-Pin, female, D-type connector
640 x 480 with 16.7 million colors on CRT
800 x 600 with 16.7 million colors on CRT
1024 x 768 with up to 64K colors on CRT
1280 x 1024 with 256 colors on CRT (interlaced)
1-10General Description
Table 1-5Specifications
CharacteristicModel 670
RS-232-D Serial Port:
Method
Type
Bits per second
Parity
Transmit/Receive
Line control
Data word
16550 UART Support
Selectable Serial Port
(BIOS Setup)
Parallel Port
Connector Type
FDD Support
Selectable Parallel Port
(BIOS Setup)
Fast I/R Port
Transfer Data Rate
Transfer Distance
Standard
Expansion Bus Port128-pin
9-Pin, male, sub-D-type connector
EIA RS-232-D
Asynchronous transmission
110, 200, 300, 600, 1200, 2400, 4800, 9600, 19200
Odd, even, mark, space
Data check: odd, even
READY/BUSY, DC1/DC3
Yes, Hot Pluggable & Auto-Detection if BIOS Setup is set to 1.44 MB
LPT 1 (IRQ5, 278h)
LPT 2 (IRQ7, 378h)
Disable
Yes
4M bit/sec
100cm
IrDA
Service Guide1-11
1.6. Regulatory Agency Approvals
All Extensa 67x Series products meet the following regulatory agency standards:
• Underwriter’s Lab (UL) Standard 1950 (safety)
• Canadian Standards Association (CSA) Standard 950 or CUL (safety)
• FCC CFR 47, Part 15, Subpart B, FCC Level B (Emissions)
• Canadian Department of Communications (DOC) ICES, Class B (Emissions)
• VDE- EN60950 (Safety)
• EN 50082-1 (Immunity: ESD, RFI, EFT, and Surge)
• EN 50081-1 (Emissions: RFI, EMI, Harmonics, and Flicker)
• Approval Marks: UL, CUL, VDE, FCC, ICES, and CE
1-12General Description
C h a p t e r 2C h a p t e r 2
Installation
2.1. Introduction
This chapter contains unpacking and preparation for use instructions for the Extensa 67x Series
Notebook Computers. This includes:
• Removing the computer and all manuals, options and accessories from the shipping
container(s)
• Installing Internal Notebook Options
• Installing External Notebook Options
• Installing Battery Packs
• Installing Desktop Devices
• Installing the AC Adapter
• Checking Out the System
• Configuring the System
• Making Backups of System Software
• Loading Application Software
2.2. Unpacking Instructions
Unpack the computer using the following instructions:
1.Carefully cut the tape that seals the top flap of the shipping carton.
2. Remove the computer and the accessories Carton from the main shipping carton.
3.Remove all protective coverings from the computer.
4.Open the accessory box; remove the contents.
Note:Save the two shipping containers and packaging for later reuse.
Service Guide2-1
2.3. Installing Internal Notebook Options
If you have no internal options to install at this time, skip to Paragraph 2.4. Otherwise, continue with
Paragraph 2.3.1.
2.3.1 Installing Main Memory Expansion (Optional)
Main memory on the 67x Series Notebooks can be expanded using EDO Small Outline Dual Inline
Memory Modules (EDO soDIMMs). These modules currently are available in 8 MB, 16 MB or 32 MB
sizes and install in expansion memory slots on the Main Board accessed through the Memory
Expansion Door on the bottom of the notebook. The installation process consists of the following
steps:
Caution: The EDO soDIMM module option contains components that are sensitive to static
electricity. When handling the module and the internal parts of the computer, protect
against static electricity by using wrist or ankle grounding straps and grounded working
mats. When moving or storing items, use the anti-static bags supplied with the items.
Figure 2-1Memory Expansion Removal/Replacement
1.Ensure that the notebook is powered off and the AC adapter disconnected from the AC outlet.
Also, ensure that the battery is out of the unit.
2.Disconnect any peripheral device interface cables from the external interface connectors and
remove any installed PCMCIA options.
3.Turn the notebook over and locate the Expansion Memory Access Cover on the bottom of the
notebook.
4.Remove the screw holding the Expansion Memory Access Cover and remove the cover.
5.Remove the EDO soDIMM module from its shipping container.
6.Refer to Figure 2-1. To install an soDIMM module, first align the connector edge of the memory
module with the key in the connector. Insert the edge of the memory module board into the
connector using a rocking motion to fully insert the module. Push downward on each side of the
memory module until it snaps in place.
2-2Installation
7.If installing a second soDIMM, repeat Step 6.
8.Reinstall the Expansion Memory Access Cover using the screw removed in Step 4.
9.Replace the Keyboard Assembly and any components previously removed. Replace the AC
adapter.
10. Power up the notebook and reboot. If all of the installed memory is not recognized, try
reseating the soDIMM module(s) and rebooting.
Note:After installing expansion memory in your notebook, you must run the PHDISK utility in
order for the Save-To-Disk or 0V Suspend functions to operate correctly.
2.3.2 Setting up the Software
After installing expansion memory, perform the following procedure:
1.Run PHDISK.
• In Windows 95
1.From the Taskbar, select Start, then Shut Down.
2.Select the "Restart the Computer in MS-DOS mode" option.
3.Click on Yes.
4.Type PHDISK/C/F at the DOS prompt.
• In Windows for Workgroups and Windows NT
1.Exit all applications and exit Windows to DOS.
2.At the DOS command prompt, type PHDISK/C/F. This will create a file which can be
used to save the contents of your memory system when you perform a 0V Suspend
operation
Service Guide2-3
2.4. Installing External Options
2.4.1 Installing PCMCIA Options
The Notebook has two connector slots for PCMCIA option cards. These two slots can be used to
install one Type III or two Type I/II credit card size PCMCIA option cards. You can install a PCMCIA
(PC card) without turning the computer off.
Use the following procedure to install a PCMCIA option:
1.Review the installation instructions supplied with the PCMCIA option card(s).
2.Hold the card at the end opposite the connector pins with the label side up. Insert the card into
an unused slot on the left side of the Notebook.
3.If the option requires external cabling (e.g. Modem option), connect external cabling at this
time.
Note:After installation of a PCMCIA option card, Windows 95 displays the New Hardware Found
dialog box to help you configure the new device. To remove a card, click on the PCMCIA
icon; then, press the appropriate PC Card Release Button (or press both buttons for a
Type III device) and remove the option.
A PS/2 compatible keyboard, mouse or an optional PS/2-compatible numeric keypad may be
installed on the notebook via the mouse connector on the left rear port as shown in Figure 2-3.
Figure 2-3PS/2 Port Pinouts
Service Guide2-5
2.5.2 Installing an External Parallel Printer or Floppy Drive
The Notebook is equipped with an external, bidirectional, ECC/EPP compatible, 25-pin parallel
printer port. The connector pinouts and connector location are shown in Figure 2-4. When used with
a special cable, an external floppy disk drive may also be attached to the notebook via the parallel
port. When a floppy disk drive is connected to the parallel port, the floppy disk drive in the Modular
Bay is disabled, if present.
Figure 2-4Parallel Port Pinouts
2-6Installation
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