Changes may be made periodically to the information in this publication.
Such changes will be incorporated in new editions of this manual.
No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical,
photocopy, recording, or otherwise, without the prior written permission of
Texas Instruments Incorporated.
The equipment, as well as the programs that TI has created to use with
them, are tools that can help people better manage the information used in
their business; but too ls — i nc luding TI products — cann o t replace sound
judgment nor make the manager’s business decisions.
Consequently, TI cannot warrant that its products are suitable for any specific customer application. The manager must rely on judgment of what is
best for his or her business.
Address all correspondence regarding orders to:
Texas Instruments Incorporated
P.O. Box 6102, M/S 3255
Temple, Texas 76503
Extensa and DockMate are trademarks of Texas Instruments.
The icons in the Windows Notebook and Startup groups are copyrighted
by Texas Instruments.
Lotus is a trademark of Lotus Development Corporation.
IBM and VGA are trademarks and PS/2 is a registered trademar k of International
Business Machines Corporation.
Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft
Corporation.
Intel and Pentium are registered trademarks of Intel Corporation.
Cirrus and SimulSCAN are trademarks of Cirrus Logic, Inc.
IRDA is a trademark of Infra Red Data Association.
This manual provides installation, operation and servicing data for the
Extensa 57x Series Notebook Computers.
Intended Audience
This manual is primarily intended for use by qualified service technicians
but contains information useful to non-te chnical users.
Contents
This manual contains six sections and reference a ppendices including:
Section 1: General Description —
•
notebook; provides a list of physical and electrical specifications.
Section 2: Installation —
•
cable up the notebook computer in a desktop environment.
Section 3: Operating Instructions —
•
operating controls and indicators and basic operating procedures.
Section 4: Theory of Operation —
•
for Extensa 57x Series Notebook Computers.
Section 5: Troubleshooting Procedures
•
performing fault isolation on the Extensa 57x Series Notebook
Computers.
Section 6: Field Service
•
maintenance procedures for the notebook computer.
Appendix A: Self Test Error Messages
•
Appendix B: PC-Doctor Diagnostics
•
Describes ho w to unpack, install options and
— Provides p r eventive and co r rective
Introduces the main features of the
Describes the no tebook
Describes the theory of operation
— Provides guidelines for
Preface
vii
Other Manuals About the System
The following docu ments provide addi ti o nal information related to the
Extensa 57x Series Notebooks:
Extensa 57x Series Notebook Computer User’s Reference Manual,
•
contains reference information regarding the Extensa 57x series
software.
Windows 95® Help
•
PC-Doctor Help and Technical Reference
•
(online)
(online)
Ordering Parts and Supplies
To order a copy of any TI publication or to order option kits, spare parts or
supplies for your system, contact your TI Reseller or:
Telephone Toll-fr ee:
1-800-TI TEXAS
viii
Preface
1
General Description
1.1
This manual contains field and factory level servicing information for the
Texas Instruments Ex tensa
1-1).
This section pr ovides a genera l overview and specifications for the Extensa
57x Series Notebook Computers.
Introduction
57x Series of Notebook Computers (Figure
Figure 1-1 Extensa 57xSeries Notebook Computer
1.2
Table 1-1 summarizes the features shipped with the notebook for the
product models initially available in the Extensa 57x family of notebook
computers. The product models offer a choice of either 11.3 inch, dual scan
color or 10.4 inch active matrix color LCD and a choice of either the basic
Windows
Other options include choice of 810 million byte or 1200 million byte hard
drive.
Product Models
®
95 operating system or Windows 95 plus application softw a re.
General Description
1-1
Table 1-1 Extensa 57x Series Notebook Computers
FeaturesModel
570CD
11.3" Dual Scan, SVGA
Color LCD
10.4" Active Matrix (TFT),
SVGA Color LCD
1.44 MB Floppy Drive
Module
CD-ROM Drive ModuleXXXX
Windows
Applicatio n SoftwareXX
16-Bit Stereo SoundXXXX
HDD 810 Million BytesXX
HDD 1200 Million BytesXX
95XXXX
XX
XXXX
Model
575CD
Model
570CDT
XX
Model
575CDT
1.3
The Extensa 57x Series Notebooks are available in domestic and
international configurations as listed in Table 1-2.
second Lithium-Ion battery or CD-ROM option).
Choice of LCD displays: 10.4 inch Active Matrix (TFT), SVGA Color LCD
•
or 11.3 inch, dual scan, SVGA color LCD; 1 MB video RAM.
Support for internal SVGA LCD display only, external SVGA Monitor
•
only, or simultaneous SVGA LCD and external SVGA monitor.
LCD Status Panel disp lays icons to indicate when AC adapter is plugged
•
in, power savings mode is on, battery in use (blinks if battery is low),
floppy drive in use, hard disk activity indicator, PCMCIA cards installed,
CD-ROM drive activity, and keyboard modes (e.g.. Num Lock, Caps
Lock, Scroll Lo ck, Pad Lock etc. ).
General Description
1-3
AC Adapter with autosensi ng (1 00 VAC to 240 VAC, 50 to 60 Hz); 36
•
Watts of DC output power.
8.4 Volt, 4200 mAH capacity, Nickel-Metal Hydride (NiMH) primary
•
battery pack.
Provisions for secondary 10.8 Volt Lithium-Ion Battery Pack in Floppy
•
Drive cavity (if Floppy Drive or CD ROM Player not installed).
Power management features for longer portable operation away from AC
•
power.
Full range of external ports including: EPP/ECP Parallel Port, Serial
•
Port, External VGA Port, PS/2 Port, and Serial Infrared Port. All
Models of the 57x family include Audio In/Out and Microphone In jacks.
TFT or Dual Scan Color
Display Assembly
Power ON/OFF
Button
Power Input
from AC Adapter
PCMCIA Type I/II
Option
Floppy Drive
or CD-ROM
or Lithium-Ion
Battery Pack
Status LCD Display
Glidepad
Mouse Device
Removable Hard
Disk Drive
Full function Keyboard
Cover Release Latch
Mouse Select
Switches
1-4
General Description
PCMCIA Type III or
two PCMCIA Type I/II Options
Rear Connector Doors
Audio Connectors
Figure 1-2 Extensa 57X Series Features
Serial
Infrared
Port
Audio Line
In/Out/Mic In
Parallel
Port
Serial
Port
External
VGA Port
Connector for
External Expansion
System
PS/2 Port
1.4.1
As shown in Figure 1-3, the notebook computer contains the following
external ports:
Serial Infrared (SIR) Port for wireless connection with a similarly
•
equipped printer or computer
9-Pin Serial Port for attaching any RS-232 type serial device to the
•
Notebook
15-Pin External VGA Monitor Port for attaching an external monitor
•
6-Pin PS/2 Port to attach an external Keyboard or Mouse
•
Audio In/Out and External Microphone Input
•
Expansion Bus Port for attaching an external expansion system
•
External Ports
Figure 1-3 Notebook External Ports
General Description
1-5
Glidepad
Select Buttons
1.4.2
All members of the Extensa 57x family feature a built-in glidepad pointing
device located near the center of the keyboard’s palmrest. With light finger
pressure, the cursor can quickly be positioned to the desired point; a quick
double tap on the glidepad and you have selected an object. Two select
buttons (switches) are located along the front edge of the notebook for use in
the traditional select/drag features of a mouse device.
.
Glidepad Pointing Device
Figure 1-4 Extensa 57X Series Glidepad
1.4.3
The Extensa 57x Series Keyboard is a full function keyboard with the
standard character and function keys plus 12 programmable function keys
(F1 through F12) .
Using the Sp ecial Functio n (Fn) key which assigns multiple functions to
keys, the keyboard can emulate IBM
The notebook ke yboard is available in two basic versions:
U.S. English - This version (also known as the domestic version) is
•
generally us ed in the United States and Ca nada.
U.K. English/Custom International Version - This version is adapted
•
(using appropriate keycap changes) for the international countries listed
in Table 1-2.
Keyboard
®
101/102 keyboards.
1-6
General Description
n
Q
TY
[
{
]
}
Caps
Lock
1
2
@
3
4
5
%
6
^
Shift
F5
F4
Enter
Esc
F1
F11
F10F9F8F7F6
Prt Sc
SysRq
NumLk
Pad
F2
F3
0
8
9
PgUp
7
&
Home
4
U
*9
F12
P
Home
Scroll
Lock
Backspace
Pause
Break
PgUp
|
\
PgDn
Ins
Alt
Del
Fn
AltCtrl
~
`
Tab
Shift
Z
End
X
C
V
B
N
M
Ins
Del
D
F
G
H
6
O
.
/
8
7
S
R
E
A
W
5
I
L
J
K
End
PgOn
1
23
Note:
The Extensa Series Notebook Computer User’s Reference Manual con-
tains descriptions o f keyboard special fu nction keys.
Figure 1-5 Extensa Keyboard
1.4.3.1Controls and Indicators
The Extensa 57x contains a Power Button and a Status LCD just above the
keyboard. All notebook functions (except the power On/Off function) are
controlled by keyb oard keys in conjun ction with the
1.4.4
Standard Power Features
Notebook power for the Extensa 57x Series Notebook Computers is provided
by an AC Adapter and a rechargeable nickel metal hydride (NiMH) battery
pack that installs in a power bay near the front of the notebook (right side).
A second lithium ion battery may optionally be installed in the Floppy Drive
bay when the Floppy Drive is removed from the Notebook.
n
All members of the Extensa 57x family feature a power management
subsystem (hardware and software) that provides for longer portable
operation and protection of files during low battery conditions.
Note
ditioning in order to charge to full capacity. To accomplish this, remove the
AC Adapter a nd the seconda ry battery p a ck (if installed). Allow the notebook
to deep discharge. Then, recharge to full capacity. The secondary battery
pack is a Lithium-Ion type that does not require conditioning.
: The Nickel Metal Hydride (NiMH) battery requires periodic battery con-
Fn
key.
General Description
1-7
n
1.4.5
The Extensa Series notebooks are equipped with a Serial Infrared (IR) port
that offers wireless communication with a variety of IRDA compliant
devices made by other manufacturers.
Note
: Prior to communicating with an external device equipped with a serial
infrared interface, the appropriate third-part y drivers must be inst all ed o n
your notebook.
1.4.6
All members of the Extensa 57x Notebook family are preloaded with the
Windows 95 Operating System. In addition, Extensa 575CD and 575 CDT
models come standard with the following application packages installed:
Microsoft Works
•
Quicken SE
•
Wireless Connection With Serial Infrared Port
Preloaded Software
Lotus Organizer
•
Microsoft Entertainment Pack No. 4
•
1.4.7
Expansion capabilities bu il t i nt o th e Ex tensa notebook serie s inc lude:
User installable expansion RAM memory (to a maximum of 40 MB)
•
By removing the floppy dr ive, you can ad d either a second battery pack
•
or CD-ROM Drive.
Cable Connect P S/2 Nu me ric Keypad option, TI Part N o . 2581381-0001,
•
or other PS/2 type device (e.g. keyboard or mouse) can be attached to
the PS/2 Port.
A parallel de vi ce can be attached to the noteb o ok’s external 25 -pin
•
parallel port (EPP/ECP compatible).
With one of the DockMate desktop expansion systems installed,
•
additional expansion ports are available
Notebook Expansion Capabilities
1-8
General Description
1.5
The Extensa Series Notebook Computers use modular design and built-in
test features to reduce the mean time to repair. A power on self test
program automatically verifies the operational state of the primary circuits.
Also, the notebook contains a powerful suite of diagnostic tests called
PC-Doctor, (described in detail in Appendix B) that can perform additional
levels of di a gnostic testing.
1.6
Standard Test Features
Notebook Assemblies and
Subassemblies
The Extensa Series Notebooks are modular in design and can be
disassembled for maintenance purposes using a standard set of flat-bladed,
Phillips-head and hexagonal screwdrivers. The major assemblies that
comprise a typical notebook in the Extensa family are shown in Figure 1-6
and briefly described in the following paragraphs.
General Description
1-9
Display Assembly
Status LCD
Assembly
Keyboard Assembly
Glidepad Assembly
Power Supply Board
IR/Sound Board
Display Assembly
Floppy
Drive/CD-ROM
Bay
Main Board
Display Cable Interface
Board
Inverter Board
Figure 1-6 Notebook Assemblies
1.6.1
The Cover-Display Assembly contains the LCD screen and associated high
voltage power supply and video circuitr y. The Cover-Display Assembly
contains several field-re placeable com ponents inclu ding:
LCD Assembly
•
Cover-Display Assembly
1-10
Inverter Board
•
Bezel
•
Hinge Covers
•
Internal cables
•
General Description
1.6.2
As shown in Figure 1-6, the majority of the notebook’s field replaceable
units (FRUs) are located in the system base assembly. These FRUs include:
Main Board Assembly
•
Hard Disk Drive Assembly
•
Up to two Dual Inline Memory Modules
•
LCD Status Assembly
•
Floppy Drive Module
•
IR/Sound Board Assembly
•
Power Supply Board Assembly
•
Battery Pack Assembl y
•
Top Case Assembly
•
System Base Assembly
Glidepad Assembly
•
Keyboard Assembly
•
CMOS Battery Assembly
•
HDD Connector Board Assembly
•
1.7
Extensa 57x Series Notebook
Specifications
Specifications for the Extensa 57x Series Notebooks are provided in Table
1-3.
General Description
1-11
Table 1-3 Extensa 57x Notebook Features
SpecificationsModels 570CD/575CD
Processor
Memory
Standard:
Maximum:
Cache:
Display
LCD Type:
Simultaneous
LCD/Ext. SVGA
Video RAM Size:
Video Bus
:
Pentium 100 MHzPentium 100 MHz
8 MB8 MB
40 MB
256 KB L2 Cache
11.3 inch, SVGA, Dual
Scan Color
YesYes
1 MB1 MB
PCI Bus with Gr a phics
Accelerator
Models
570CDT/575CDT
40 MB
256 KB L2 Cache
10.4 inch, SVGA, Dual
Scan Color/ Active
Matrix Color
16-bit Stereo Sound,
Audio in/out and
Microphone In jacks,
built in stereo speakers
and microphone
Weight
Dimensions
NOTE
*
installed in the no tebook at any given time.
NOTE
Adapter or second battery option.
:Approx. 6.2 Pounds*Approx. 6.2 Pounds*
:11.7” (L) X 1.7” (H) X 8.2”
(W)
: Only one module (Floppy Drive, CD-ROM or second Battery) may be
: Weight specifications do not include Floppy Drive, CD-ROM drive, AC
1.8
All Extensa 57x Series products meet the following standards:
Underwriter’s Lab (UL) Standard 1950 (safety)
•
Canadian Standards Association (CSA) Standard 220 (safety)
•
Agency Approvals
11.7” (L) X 1.7” (H) X 8.2”
(W)
FCC CFR 47, Part 15, Subpart J, FCC Level B (EMI)
•
Canadian Department of Communications (DOC) Certification
•
VDE 0871, Class B (EMI)
•
CE Mark
•
General Description
1-13
2
Installation
n
2.1
This section contains u npacking and preparation for use instructions for
the Extensa 57x Series Notebook Computers.
2.2
Unpack the computer using the following instructions:
1.
Carefully cut the tape that seals the top flap of the shipping carton.
2.
Remove the computer and the accessories from the main shipping
3.
Remove all protective coverings from the computer .
4.
Remove the ho lding tape and open up the accessory bo x; remove the
Note:
Introduction
Unpacking Instructions
carton.
contents.
Save the shipping containers and packaging for later reuse.
n
c
2.3
If you have no options to install at this time, skip to Paragraph 2.4.
Otherwise, continue with Paragraph 2.3.1.
2.3.1
Note:
paragraph.
Caution: The Dual Inline Memory Module contains components that
are sensitive to static electricity. When handling the module and the internal parts of the computer, protect against static electricity by using
wrist or ankle grounding straps and grounded working mats. When moving or storing items, use the anti-static bags supplied with the items.
Installing Notebook Options
Installing Expansion Memory Modules
If not installing RAM Expansion option at this time, skip to the next
Installation
2-1
1. Ensure that the notebook is powered off and that the AC Adapter and
internal battery pack(s) is (are) removed fro m the notebook.
2. Remove the Expansion RAM Module (Dual Inline Memory Module or
DIMM) from its shipping container.
3. Turn the Notebook over and locate the RAM Access Door (held in
place by two screws).
4
.Remove the two Phillips-head screws that hold the RAM access door
and remove the door.
5. Insert the edge of the first DIMM Board into the rear of either available
connector . Use a rocking motion and insert the board at an angle to
the surface of the Main Board. Fully insert the module. Push
downwards on each side of the DIMM module until it snaps in place.
Repeat the procedure for the second module.
6.Replace the RAM A ccess Door and all component s r em o ved in Step 1.
This completes the expansion memory module installation procedure.
2.3.2
The Notebook has provisions for two Type I or II options or one Type III
PCMCIA option card.
1. Review the installation instructions supplied with the PCMCIA option
card(s).
2. Open the PCMCIA compartment cover on the right side of the
notebook.
3. To insert a PCMCIA card, align the card with the socket and slide the
card into the socket until it locks into place.
4. To eject a PCMCIA card, first ensure that the notebook is not
accessing the memory card or device. Under Windows 95, go to the
Control Panel, PC Card selection and direct the card to stop before
removing card.
2.3.3
An optional numeric keyboard can be attached to the notebook via the
notebook’s PS/2 connector (refer to Figure 2-2).
Installing PCMCIA Options
Installing the Optional Numeric Keypad
2-2
Installation
2.4
The Extensa Notebook is shipped with a single b attery pack that is inserte d
from the front left side of the computer. A second battery pack (option) can
Installing the Battery Pack(s)
be installed in the remo vable Floppy/CD- RO M bay. Two switches that used
to remove devices from the option bay are physically located on the bottom
of the Notebook. The left-most switch controls removal of the Primary
Battery Pack and the right-most switch controls removal of the d evice
installed in the Floppy/CD-ROM/Secondary Battery bay.
To remove or replace the batt ery pac k, fo l low the steps below.
1.Save an y data, then Power off the notebook. Disconnect the AC
adapter if installed.
2.Turn the notebook over an d press the battery release switch while
pressing outwards on the primary batt ery pack. Remove the battery
from the Notebook.
3.Insert a new or recharged battery pack into th e battery compartment
bay. Make sure that the contacts are facing up and to the rear of the
compartment.
c
Caution: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or an equivalent type
recommended by the manufacturer. Discard used batteries according to
the manufacturer’s instructions.
4.
2.5
Most external devices connect to the Notebook via the connectors on the
rear of the notebook as s ho w n i n F igu re 2- 1. A dditional connectivity can be
obtained by installing an optional Port Expander to the Notebook’s PCI
Expansion Bus.
If installing a secondary bat t ery pack, insert the battery pack into the
front right side of the n o te bo o k until the battery pack clicks in place.
Installing External Devices
Installation
2-3
PS/2 Port
Serial
Infrared
Port
Audio Line
In/Out/Mic In
Figure 2-1 I/O Connector Locations
2.5.1
As shown in Figure 2-2, the notebook has one external PS/2 port on the
rear of the Notebook for installing a PS/2 compatible device (keyboard,
mouse, etc.). Additional PS/2 devices may be installed using the Port
Expander option. Pinouts for the PS/2 port on the rear of the Notebook are
also provided in Figure 2-2.
Installing an External Keyboard/Mouse
Parallel
Port
External
VGA Port
Serial
Port
Connector for
External Expansion
System
2-4
Installation
Figure 2-2 PS/2 Port Assignments/Pinouts
To install an external keyboard or external PS/2 mouse on the notebook,
use the following procedure:
1. Ensure that the notebook is powered off.
2.Locate the external PS/2 port at the rear of the notebook (refer to
Figure 2-2).
3. Attach the PS/2 cable from your mouse and/or keyboard cable to the
PS/2 port.
4. Power on any other peripheral devices you may have connected to the
notebook, and then po wer up the notebook .
Installation
2-5
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