The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness
for any particular purpose. Any Acer Incorporated software described in this manual is sold or
licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
AMD is a registered trademark of AMD Corporation.
Turion and Athlon are trademarks of AMD Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective
holders.
IV
Page 5
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear on screen.
NOTEGives bits and pieces of additional information related
to the current topic.
WARNINGAlerts you to any damage that might result from doing
or not doing specific actions.
CAUTIONGives precautionary measures to avoid possible
hardware or software problems.
IMPORTANTReminds you to do specific actions relevant to the
accomplishment of procedures.
V
Page 6
Preface
Before using this information and the product it supports, please read the following general
information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's “global” product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. addon card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this
generic service guide. In such cases, please contact your regional offices or the responsible personnel/
channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted
in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have
a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use
the list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD) (optional).
74-pin IEEE 1394 portConnects to IEEE 1394 devices (optional).
8PC Card slotAccepts one Type II PC Card.
9ExpressCard/34 slotAccepts one ExpressCard/34 module (optional).
10N/APC Card slot eject buttonEjects the PC Card from the slot.
Right View
#ItemDescription
1Optical disk driveInternal optical drive; accepts CDs or DVDs.
2Optical disk access
indicator
3Optical disk drive eject
button
4Emergency eject holeEjects the drive tray when the computer is turned off.
Lights up when the optical disk drive is active.
Ejects the drive tray from the drive.
8Chapter 1
Page 18
Rear View
Note:
Note:
Note:
#IconItemDescription
Aspire 5110 / 5100 / 3100 Series
1Modem (RJ-11) portConnects to a phone line.
2Two USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB camera).
3RF-in jackAccepts input signals from analog/digital TV-tuner devices (for
selected models).
4AV-in portAccepts input signals from audio/video (AV) devices (for
selected models).
5Power jackConnects to an AC adapter.
6S-video port/TV out port
(NTSC/PAL) port
7External display (VGA) port Connects to an external display device (e.g., external monitor,
8DVI-D portSupports digital video connections (for selected models).
9USB 2.0 portConnect to USB 2.0 devices (e.g., USB mouse, USB camera).
10N/AVentilation slotsEnable the computer to stay cool, even after prolonged use.
Connects to a television or display device with S-video input
(for selected models).
LCD projector).
Chapter 19
Page 19
Base View
#ItemDescription
1Hard disk bayHouses the computer’s hard disk (secured with screws).
2Memory compartmentHouses the computer’s main memory.
3Ventilation slots and
cooling fan
4Battery lockLocks the battery in position.
5Battery bayHouses the computer’s battery pack.
Helps keep the computer cool.
NOTE: Do not cover or obstruct the opening of the fan.
10Chapter 1
Page 20
Using the Keyboard
The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows,
function and special keys.
Lock keys and Embedded Numeric Keypad
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters are typed in uppercase.
Num Lock
<Fn> + <F11>
Scroll Lock
<Fn> + <F12>
When Num Lock is on, the right hand side numeric keypad is in numeric mode. The
keys function as a calculator (complete with the arithmetic operators +, -, *, and /).
When Num Lock is off, the keys assume cursor and other shortcut functions.
When Scroll Lock is on, the screen moves one line up or down when you press the
up or down arrow keys respectively. scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small
characters located on the upper right corner of the keycaps. To simplify the keyboard legend,
cursor-control key symbols are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on embedded
keypad
Cursor-control keys on embedded
keypad
Main keyboard keysHold <Fn> while typing letters on
Type numbers in a normal
manner.
Hold <Shift> while using cursorcontrol keys.
embedded keypad.
N/A
Hold <Fn> while using cursorcontrol keys.
Type the letters in a normal
manner.
Chapter 111
Page 21
Windows keys
KeyDescription
<Fn>
KeyDescription
<> + <Tab>:
<> + <E>:
<> + <F1>:
<> + <F>:
+ <R>:
<> + <M>:
<Shift> + <> + <M>:
"Acer eManager" on
"Acer eManager" on
page 20
"Acer eManager" on
page 20
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows keyPress alone. This key has the same effect as clicking on the Windows
Start button. It launches the Start menu. It can also be used with other
keys to provide a variety of functions:
+ <Tab>: Activates the next Taskbar button.
+<E>: Opens the My Computer window.
+ <F1>: Opens Help and Support.
+ <F>: Opens the Find (All Files dialog box).
+ <R>: Opens the Run dialog box.
+ <M>: Minimizes all windows.
<Shift> + + <M>: Undoes the minimize all windows action.
Application keyThis key has the same effect as clicking the right mouse button. It
opens the application’s context menu.
Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like
screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the
<Fn> key before pressing the other key in the hotkey combination.
Hot KeyIconFunctionDescription
<Fn> + <F1>Hot key helpDisplays help on hotkeys.
<Fn> + <F2>Acer eSettingsLaunches the Acer eSettings in Acer
<Fn> + <F3>Acer ePower
Management
Empowering Technology.
Launches the Acer ePower Management in Acer
Empowering Technology.
<Fn> + <F4>SleepLeads the computer to Sleep mode.
12Chapter 1
Page 22
Hot KeyIconFunctionDescription
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
<Fn> + <F5>Display toggleSwitches the display output between the display
screen, external monitor (if connected) and both.
<Fn> + <F6>Screen blankTurns off the display screen backlight to save
power. Press any key to return.
<Fn> + <F7>Touchpad toggleTurns the internal touchpad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + <
<Fn> + <L>
<Fn> + <J>
<Fn> + <
K>
I>
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
Brightness upIncreases the screen brightness.
Brightness downDecreases the screen brightness.
Special keys
You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side
of the keyboard.
The Euro Symbol
1. Open a text editor or word processor.
2. Either directly press the <Euro> key on the bottom-right side of the keyboard, or hold <Alt Gr> key then press the number <5> key on the upper-center side of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US Dollar Sign
1. Open a text editor or word processor.
2. Either directly press the <$> key on the bottom-right side of the keyboard, or hold <Shift> and then press the US dollar sign on the number <4> key.
NOTE: This function varies according to the language settings.
Chapter 113
Page 23
Indicators
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
The computer has several easy-to-read status indicators. The front panel indicators are visible
even when the computer cover is closed up.
IconItemDescription
HDDIndicates when the hard disk drive is active.
Caps LockLights up when Caps Lock is activated.
Num LockLights up when Num Lock is activated.
PowerLights when the computer is on.
BatteryLights when the battery is being charged.
BluetoothIndicates the status of Bluetooth communication
Wireless LAN Indicates the status of wireless LAN communication
14Chapter 1
Page 24
Easy-launch Buttons
1. Charging:
2. Fully charged:
"Acer
There are several conveniently located easy-launch buttons. They are one user-programmable
button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer
Empowering Technology.Although the mail and web browser buttons are pre-set to E-mail and
Internet programs, they can be redefined by users. To set the web browser, mail and programmable
buttons, run the Acer Launch Manager.
MailE-mail application (user-programmable)
Web browserInternet browser (user-programmable)
PUser-programmable
Easy-launch buttonDefault application
Acer Empowering Technology (user-programmable)
Chapter 115
Page 25
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the
cursor responds as you move your finger across the surface of the touchpad. The central location
on the palmrest provides optimum comfort and support.
Touchpad Basics
Use the touchpad as follows:
• Move your finger across the touchpad (2) to move the cursor.
• Press the left (1) and right (4) buttons located on the edge of the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on
the touchpad (2) is the same as clicking the left button.
• Use the four-way scroll (3) button to scroll up or down and move left or right a page. This button mimics
your cursor pressing on the right scroll bar of windows applications.
Then slide your
finger across the
touchpad to
drag the cursor
over the
selection.
Access context
menu
ScrollClick and hold to
NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase
Click once
Tap twice (at the
same speed as
double-clicking a
mouse button).
Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.
move up/down/
left/right.
16Chapter 1
Page 26
the touchpad’s responsiveness.
NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under
Mouse settings in Windows Control Panel.
Chapter 117
Page 27
Acer Empowering Technology
Acer eDataSecurity Management
Acer eLock Management
Acer ePerformance Management
Acer eRecovery Management
Acer eSettings Management
Acer ePower Management
Acer ePresentation Management
Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently
used functions and manage the notebook. Displayed by default in the upper-right corner of the
screen, it features the following handy utilities:
• Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms
(for selected models).
• Acer eLock Management limits access to external storage media.
• Acer ePerformance Management improves system performance by optimizing disk space, memory
and registry setting.
• Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
• Acer eSettings Management accesses system information and adjusts settings easily.
• Acer ePower Management extends battery power via versatile usage profiles.
• Acer ePresentation Management connects to a projector and adjusts dispaly settings conveniently.
For more information, right click on the Empowering Technology toolbar, then select the Help or
Tutorial function.
Empowering Technology Password
Before using Acer eLock Management and Acer eRecovery Management, You must initialize the
Empowering Technology password. Right click on the Empowering Technology toolbar and select
Password Setup to do so. If you do not initialize the Empowering Technology password, you will
be prompted to do so when running Acer eLock Management or Acer eRecovery Management for
the first time.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or
taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your
Acer eDataSecurity Management is a handy file encryption utility that protects the files from being
accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell
extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption
for MSN Messenger and Microsoft Outlook.
The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and
default encryption. This encryption will be used to encrypt files by default, or you can choose to
enter your own file-specific password when encrypting a file.
NOTE: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose
the password, the supervisor password is the only other key capable of decrypting the file. If you lose
both passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related
passwords!
18Chapter 1
Page 28
Note:
Be sure to safeguard all related
passwords!
Chapter 119
Page 29
Acer eLock Management
Note:
Acer eLock Management is a security utility that allow you to lock up your removable data, optical
and floppy drives to ensure that data can not be stolen while your notebook is unattended.
• Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3
drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can
be mounted as a file system when plugged into the system.
• Optical drive devices: includes any kind of CD-ROM or DVD-ROM drives.
• Floppy disk drives: 3.5-inch disks only.
• Interfaces: includes serial port, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set at first. Once set, you may apply
locks to any of the three kinds of devices. Lock(s) will be set without any reboot necessary, and will
remain locked after rebooting, until unlocked.
NOTE: If you lose the password, there is no method to reset it except by reformatting the notebook or taking
the notebook to an Acer Customer Service Center. Be sure to remember or write down the password.
20Chapter 1
Page 30
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the performance of the
Acer notebook. It provides an express optimization method to release unused memory and disk
space quickly. The user can also enable advanced options for full control over the following options:
• Disk optimization: removes unneeded items and files.
• Speed optimization: improves the usability and performance of the Windows XP system.
• Memory optimization: releases unused memory and check usage.
Chapter 121
Page 31
Acer eRecovery Management
Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the
manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the
system’s HDD. Be default, user-created backups are stored on D:\ drive. Acer eRecovery
Management provides:
• Password protection
• Recovery of applications and drives
• Image or data backup:
• Backup to HDD (set recovery point)
• Backup to CD or DVD
• Image/data recovery tools:
• Recovery from a hidden partition (factory defaults)
• Recovery from the HDD (most recent user-defined recovery point)
• Recovery from CD or DVD
NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering the system using a CD or Acer eRecovery Management,
detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.
22Chapter 1
Page 32
Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specification, change BIOS
passwords or other Windows settings, and to monitor the system health status.
Acer eSettings Management also:
• Provides a simple graphical user interface for navigation.
• Displays general system status and advanced monitoring for power users on Acer computer.
Chapter 123
Page 33
Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch it, select Acer
ePower Management from the Empowering Technology interface.
AC Mode (Adapter Mode)
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and
other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth,
CardBus, fireware (1394), wired LAN and optical device if supported.
DC Mode (Battery Mode)
There are four pre-defined profiles: Entertainment, Presentation, Word Processing, and Battery
Life. You can also define up to three of your own.
To Create a New Power Profile
1. Change power settings as desired.
2. Click Save as... to save to a new power profile.
3. Name the newly created profile.
4. Select whether this profile is for Adapter or Battery mode, then click OK.
5. The new profile will appear in the profile list.
Battery Status
For real-time battery life estimates based on current usage, refer to the panel on the upper half side
of the window.
For additional options, click Settings to:
• Set alarms.
24Chapter 1
Page 34
• Reload factory defaults.
• Select what actions to be taken when the cover is closed or the power button is pressed.
• Set passwords for accessing the system after Hibernation or Stand-by.
• View information about Acer ePower Management.
Chapter 125
Page 35
Acer ePresentation Management
Acer ePresentation Management lets you project your computer’s display to an external device or
projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system
and the external display supports it, your system display will be automatically switched out when an
external display is connected to the system. For projectors and external devices that are not autodetected, launch Acer ePresentation Management to choose an appropriate display setting.
NOTE: If the restored resolution is not correct after disconnecting a projector, or you need to use an external
resolution that is not supported by Acer ePresentation Management, adjust your display settings using
Display Properties or the utility provided by the graphics vendor.
26Chapter 1
Page 36
Using the System Utilities
Start Control Panel Display
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
NOTE: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is
connected, then select Start, Control Panel, Display and click on Settings. Select the secondary
monitor (2) icon in the display box and then click the check box Extend my windows desktop onto
this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view
and click on Acer GridVista. You may choose any one of the four display settings indicated below:
multiple windows on the same screen. To access this function, please go to Start > All Programs
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
Acer GridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2. Drag and drop each window into the appropriate grid.
3. Enjoy the convenience of a well-organized desktop.
Chapter 127
Page 37
Note:
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You
can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the
application.
28Chapter 1
Page 38
Norton AntiVirus
StartAll Programs
Norton AntiVirusStartProgramsNorton AntiVirus
Scans
Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against
viruses to keep you computer data safe and secure.
How do I check for viruses?
A Full System Scan scans all files on your computer. To perform a system scan:
1. Start Norton Antivirus: Double click on the Norton AntiVirus Icon on the desktop or click on the Start menu
in the Windows task bar, highlight Programs, and select Norton Antivirus.
2. In the Norton Antivirus main window, click Scans.
3. In the Scans panel, click Run Full System Scan.
4. When the scan is complete, a scan summary appears. Click Finished.
You can schedule customized virus scans that tun unattended on specific dates and times or at
periodic intervals. If you are using the computer when the scheduled scan begins, it runs in the
background so that you do not have to stop working.
For more information, please refer to the Norton AntiVirus Help menu.
Max. media transfer rate (disk-buffer, Mbytes/sec.)
372350350
Voltage tolerance
+5.0V +/- 5%+5.0V +/- 5%+5.0V +/- 5%
1
BIOS
ItemDescription
BIOS vendorPhoenix
System BIOS versionPhoenix BIOS V0.17A
Chapter 131
Page 41
BIOS
ItemDescription
Feature• Acer UI support
• Multi-boot support
• 1MB flash RIOM for system BIOS
• Suspend to RAM (S3) / Disk (S4)
• Various hot keys for system control
• Support boot option: HDD/Removable device (media bay device)/all USB
ports
• Support protocols: SMBIOS 2.3, PCI2.2, WFM2.0
• ACPI 2.0/3.0 compliance with Intel Speedstep support C1, C2, C3, C4, S3
and S4 for mobile CPU
• DMI utility for BIOS serial number configurable/asset tag
• Y2K solution support
• BIOS virus protection
• WinFlash support
• Wake on LAN from S3
• Wake on LAN from AC mode
• D to D support
System Memory
ItemDescription
ChipATi SB460
Feature• 256/512/1024MB + two 1.8V JEDEC standard 200-pin DDRII SODIMM
memory module connectors
• Adjustable 128MB UMA VGA memory share from system memory
VGA
ItemDescription
ChipATi RS485MC
Features• VGA memory up to 128MB
• Display core frequency of 200MHz
• 3D graphics engine
• Analog display support
• Dedicated 2FP (local flat panel) interface: single or dual channel LVDS panel
support up to SWXGA + panel, resolution with frequency range from 25MHz
to 115MHz per channel
• Discrete: 64/128MB with hyper memory technology up to 512MB (64MB +
448MB or 128MB + 384MB) in OS
• UMA: shared 256MB in OS
PCMCIA
ItemDescription
PCMCIA controllerENE CB714
Features• PC Card 95 supported with one Type II
• PCI card bus
32Chapter 1
Page 42
ENE CB714 Card Bus Host Adapter
ItemDescription
Feature• 3.3V operation with I/O 5V tolerance
• LFBGA 169-ball package
• Pinout compatible with ENE CB1410
• PCI interface
1. Compliant with PCI Local Bus Specification Revision 2.3
2. Compliant with PCI Bus PW Management Interface Specification Revision 1.1
3. Compliant with PCI Mobile Design Guide Version 1.1
4. Compliant with Advanced Configuration and Power Interface Specification Revision
1.0
• CardBus Interface
1. Compliant with PC Card Standard 8.0
2. Standardized Zoomed Video Register Model support
3. SPKOUT CAUDIO and RIOUT#
• Secure Digital Interface
1. Compliant with SD Host Controller Standard Specification Version 1.0
2. SD Suspend/Resume Functionality support
3. DMA mode to minimize CPU overhead support
4. High speed with the SD clock frequency up to 50MHz support
5. Contain two 512-byte buffer to maximize the transfer speed
6. Traffic LED light support
7. Over current protection support
• Memory Stick Interface
1. Compliant with Memory Stick PRO Format Specification Version 1.0
2. 4-bit parallel data transfer mode support
3. Memory stick clock frequency up to 40MHz
4. DMA mode to minimize CPU to overhead
5. Traffic LED light support
• SmartMedia/xD-Picture Interface
1. Compliant with SmartMedia Standard 2003
2. Compliant with xD - PictureCard
3. Hardware ECC (1-bit correction and 2-bit detection) Generation
4. DMA mode to minimize CPU overhead
5. Traffic LED light support
• Interrupt Configuration
1. Parallel PCI Interrupts support
2. Parallel IRQ and Parallel PCI interrupts
3. Serialized IRQ and PCI interrupts
• Power Management Control Logic
1. CLKRUN# protocol support
2. SUSPEND# support
3. PCI PME# from D3, D2, D1 and D0 support
4. PCI PME# from D3 cold support
• Zoomed Video port
• Parallel 4-wire power switch interface
TM
Card Specification Version 1.0
Chapter 133
Page 43
Audio
ItemDescription
Audio controllerRealtek ALC833 Azadia Codec
Feature• HD Audio
• SNR > 85
• Codec specification requires:
1. HD Audio interface
2. 10 DAC (7.1ch + 2CH); 2 ADC
3. DAC SNR >/= 95dB, ADC SNR >/= 85dB
4. 2 pins with DTS logo codec
5. S/PDIF out support
6. All DACs support 44.1K/48/K/96K/192K sample rate
7. All ADCs support 44.1K/48K/96/192K sample rate
8. At least 2 GPIOs for customized applications
• One internal array analog microphone
• Two speakers, at least 1W/9cc for each
LAN
ItemDescription
LAN controllerRealtek RTL8100CL
Feature• 10/100Mbps operation
• 10/100Mbps
• WOL from S5 support
• File deployment support
Connector typeRJ-45
Wireless LAN
ItemDescription
Card typeMini-PCI
Features• 802.11b/g
• Built-in two antenna
• Wi-Fi, WPA2, WMM CCX V3 and above support
• To be placed on the top of LCD on the sides of LCD latches
Modem
ItemDescription
ControllerATi SB460
Features• 56K, V.90/V.92, WWDAA
• Wake-on-Ring support
• CISPR22 application
• MDC 1.5 card
Connector typeRJ-11
Keyboard
ItemDescription
Model nameNew Acer Ergo Keyboard
34Chapter 1
Page 44
Keyboard
ItemDescription
Features• Touch pad with 4-way integrated scroll button
• Windows keys and application keys support
• Standard pitch, 2.5 mm travel length
• Hotkey controls
• Embedded numeric keypad
• Multi-language support
• Spill-proof
• Four easy-launch buttons: Internet browser, E-mail with LED, Acer
Empowering, one user-programmable button
Battery
ItemSpecification
Vendor & model namePanasonic/Sanyo/Sony
Features• Li-Ion
• 8-cell of 18650 Li-Ion battery pack (2200mAh cell)
• 6-cell of 18650 Li-Ion battery pack (2000mAh cell)
• 4-cell of 18650 Li-Ion battery pack (2000mAh cell)
Power RequirementMax. 1300mAMax. 1200mAMax. 1800mA
Input Voltage5 V +/- 5% (Operating) 5 V +/- 5% (Operating) 5 V +/- 5% (Operating)
DVD: Random Access:
100 ms
DVD: Full Stroke: 190ms
CD: Random
Access:95ms
CD: Full Stroke:180ms
and SFF8090 Ver5,
Revision 1.2.
CD: CD-DA, CD-ROM
Mode-1, CD-ROM XA
Mode-2 Form-1 and
Form-2, CD-I Ready,
Video-CD(MPEG-1),
Karaoke-CD, PhotoCD
(Multi-Session), Enhance
CD, CD extra, I-Trax CD
and UDF
DVD: 120 ms (average)
CD: 110 ms (average)
N/A
• DVD (read): DVD-ROM
single layer 4.7GB/dual
layer 8.5GB, DVD-R
3.95GB/4.7GB, DVDRW 4.7GB, DVD-RAM
2.6GB/4.7GB
• CD (read): CD-ROM
Mode-1, CD-ROM XA,
CD-Audio, Mixed Mode
CD-ROM (Audio and
Data Combined), PhotoCD (Single and Multisession), CD-I, Video
CD, CD-Plus/CD-Extra,
CD-Text, CD-R disc,
CD-RW disc
• CD (write): CD-ROM
Mode-1, CD-ROM XA,
CD-Audio, Mixed Mode
(Audio and Data
Combined), CD-I, Video
CD, CD-Plus/CD-Extra,
CD-Text
8X Super Multi Interface
ItemSpecification
Vendor and model
name
Performance Specification
Transfer rate read (KB/
sec.)
38Chapter 1
Liteon SSM 8515SPioneer DVR-K16RSPhilip SDVD-8821
Sustained:
• DVD: 10.00Mbytes/
sec.
• CD: 3500kbytes/sec.
Sustained:
• DVD: 10.80Mbytes/
sec.
• CD: 3600kbytes/sec.
Sustained:
• DVD: 10.90Mbytes/
sec.
• CD: 3650kbytes/sec.
Page 48
ItemSpecification
Access time / Seek
time
Buffer memory2MB2MB2MB
Interfacecompliant to ATA/
Applicable disc formatCD-DA, CD-ROM
Loading mechanismLoad: manual load/DC
Power requirementMax. 1500mAMax. 1800mAMax. 1300mA
Mode-1, CD-ROM/XA
Mode-2 Form-1 and
Mode-2 Form-2, CD-I,
Video-CD (MPEG-1),
CD-Text, PhotoCD,
Enhance CD, CD
extra, I-Trax CD and
UDF DVD-ROM, DVDVideo, DVD-Audio,
DVD-R single/multi
border, DVD+R single/
multi session, DVDRW, DVD+RW, DVDRAM
brushless motor
system
• Access time: DVD
160 msec; CD 150
msec.
• Random seek time:
DVD 150 msec; CD
140 msec.
• Full stroke seek time:
DVD 300 msec; CD
290 msec.
compliant to SFF8020,
SFF8090
KODAK Photo CD
single and multisession, CD Extra (CD
PLUS), Video CD, CD
text data (read/write),
CD-R (read/write),
DVD-ROM, DVD-R
(read/write), DVD-R DL
(read/write), DVD-RW
(read/write), DVD+RW
(read/write), DVD+R
(read/write), DVD+R
DL (read/write),
DVD+RW (read/write),
DVD+RW high speed
(read/write), DVD-RAM
(read/write)
DVD-video; CD write:
CD-DA, CD-ROM
Mode-1, CD-ROM/XA
Mode-2 Form-1 and
Mode-2 Form-2, CD-i,
Video-CD, CD-text
Chapter 139
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ItemSpecification
Vendor and model nameHLDS GMA-4082N
Performance Specification
Transfer rate read (KB/sec.)Sustained:
• DVD: 11.08Mbytes/sec.
• CD: 3600kbytes/sec.
Access time / Seek time• DVD: random access 160ms
• DVD: full stroke 260ms
• CD: random access 140ms
Buffer memory2MB
Interfacecompliant to ATA/ATAPI-6, MMC-4 and SFF8090 Ver5
Applicable disc formatCD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2
Form-2, CD-I, Video-CD (MPEG-1), CD-Text, PhotoCD, Enhance
CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD-Video, DVDAudio, DVD-R single/multi border, DVD+R single/multi session,
DVD-RW, DVD+RW, DVD-RAM
Loading mechanismLoad: manual load/DC brushless motor system
Power requirementMax. 1500mA
Input voltage+5V +/- 5% (operating)
Fan True Value Table
FandBARPMonoff
Fan off2400-
Speed 12924004035
Speed 23228005448
Speed 33531007153
Speed 43835007365
Speed 54038007468
40Chapter 1
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output
System) of computer. Generally speaking, the computer is already properly configured and
optimized, and you do not need to run this utility.
However, if you encounter configuration problems, you may need to run Setup. Otherwise, you can
also refer to Chapter 4 Troubleshooting when problem arises.
Invoking BIOS Setup
To activate the BIOS Utility, press mduring POST (when “Press <F2> to enter Setup” message is
prompted on the left-bottom side of the screen).
There are six prime items in the BIOS Setup Utility. They are Information, Main, Advanced,
Security, Boot and Exit. In the coming pages, we will explain the BIOS Setup Utility by item.
PartDescription
InformationDisplay the system informations.
MainAllows the user to specify standard IBM PC AT system
parameters.
SecurityProvides security setting of the system.
BootAllows the user to specify the boot options.
ExitAllows the user to save CMOS setting and exit Setup.
NOTE: During setup, all Fn function keys and power saving function are disabled.
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Information
→
PhoenixBIOS Setup Utility
. Info. Main Advanced Security Boot Exit
CPU Type:
CPU Speed
HDD Model Name:
HDD Serial Number:
ATAPI Model Name:
ATAPI Serial Number:
System BIOS Version:
VGA BIOS Version:
EC BIOS Version:
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
: AMD Turion (tm) 64 X2 Mobile Technology
:
5PL08H08
1600 MHz
ST9120821AS-(PM)
MATSHITADVD-RAMUJ-8-(SM)
V0.17A
ATi 009.012.001.005
V0.17A
HCW5021012617000C01601
Aspire 5110
Acer
37363032313033353761000FB0F34EC7
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
• CPU type: This item will show the CPU information of the system.
• CPU speed: This item will show the COU clock speed.
• HDD model name: The hard disk model name is automatically detected by the system. If there is no
hard disk present or unknown type, “None” should be shown on this field.
• HDD serial number: If no hard disk or other devices are installed on primary IDE master, it will display a
blank line.
• System BIOS version: This field reports BIOS version of the system.
• VGA BIOS version: This field reports VGA BIOS version of the system.
• Serial Number: This item is the serial number of the system.
• Asset Tag Number: This item is the asset tag number of the system.
• UUID: It shows only when an internal LAN device is available.
42Chapter 2
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
Page 52
Main
Info.
Main
PhoenixBIOS Setup Utility
Advanced Security Boot Exit
System Time: [14:13:43]
System Date:
[05/12/2006]
System Memory: 633 KB
Extended Memory: 1046528 KB
Video Memory 128 MB
Quiet Boot: [Enabled]
Power on Display: [Auto]
Network Boot
F12 Boot Menu:
D2D Recovery:
[Enabled]
[Disabled]
[Enabled]
Item Specific Help
<Tab>, <Shift-Tab>, or
<Enter> selects field.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
• System Time and System Date: The hours are displayed with 24-hour format. The changes in these
two items take effect immediately.
• System Memory: This item reports the memory size of system base memory. The size is fixed to
640KB.
• Extended Memory: It reports the memory size of the extended memory in the system. The extended
memory size is equal to total memory size (one MB).
• Video Memory: It indicates the video memory size.
• Quiet Boot:
• Enabled: Customer Logo is displayed, and Summary Screen is disabled.
• Disabled: Customer Logo is displayed, and Summary Screen is enabled.
• Power on Display:
• Auto: During power on process, the system will detect if any display device is connected on
external video port. If any external display device is connected, the power on display will be only
in CRT (or projector) mode. Otherwise, it will be in LCD mode.
• Both: Both the integrated LCD and the external video port (for an external CRT or projector) will
be enabled simultaneously.
• Network Boot: It permits the users to boot from network.
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• F12 Boot Menu:
• Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during
POST.
• Disabled: When it is not enabled, device boot priority will not be adjustable during POST.
The boot device change is only for one-time change. In other words, when the system is
rebooted, the boot device sequence will be the same as the one defined in the BIOS setup
(Boot option).
• D2D Recovery: It allows the users to enable or disable the disk-to-disk recovery.
44Chapter 2
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Advanced
PhoenixBIOS Setup Utility
Info. Main Advanced Security Boot Exit
Enable ACPI (debug only):
Infrared Port (FIR)
Advanced Chipset Control
[Yes]
[Enabled]
Item Specific Help
En/Disable ACPI BIOS
(Advanced Configuration and
Power Interface) Debug only,
remove this option for
production.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub- Menu F10 Save and Exit
• Enable ACPI (debug only): Enable/Disable ACPI (Advanced Configuration and Power Interface) debug
only, remove this option for production.
• Infrared Port:
• Disabled: No configuration
• Enabled: User configuration
• BIOS or OS chooses configuration
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Security
PhoenixBIOS Setup Utility
Info. Main Advanced Boot
Security
Exit
Supervisor Password Is:Clear
User Password Is:Clear
HDD Password Is:
Clear
Item Specific Help
Supervisor Password
Set Supervisor Password
Set User Passord
Set HDD Password
[Enter]
[Enter]
[Enter]
controls accesses of the
setup utility.
It can be used
to boot up when Password on
boot is enabled.
Password on Boot:
[Disabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The system supports three levels of password protection. The password support consists of a
Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a
non-volatile storage device (EEPROM).
• Password Policy:
All the passwords will obey the following rules:
• All the passwords can be set or cleared in BIOS Setup Security screen.
• The password entry consists of eight alphanumeric characters. At least one character must be
assigned.
• The valid keys are listed in the table below:
Symbol CharacterSymbol Name
A-Zletters A to Z (not case sensitive)
0-9numerical characters
-dash
=equal sign
[left bracket
46Chapter 2
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Symbol CharacterSymbol Name
]right bracket
.period
,comma
;semi-colon
/slash
\back slash
• The users can not change or remove password during resuming from S4.
• The max. number of times to retry the password is limited to three.
• Supervisor Password:
Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor
Password is set, the system will pop up the password dialog box to ask for the password when
the users press <F2> for entering BIOS Setup Utility.
If the Supervisor Password is set and Password on boot is enabled, the system will pop up the
password dialog box to ask for the password when the system is powered on or resumes for
S4 state.
If the users fail three times consecutively in password verification, the system will be hung up
and the users need to manually power off the system.
• User Password:
If the User Password is set, the system will pop up the password dialog box to ask for the
password when the users press <F2> for entering BIOS Setup Utility.
If the Supervisor Password is not set at first, the User Password can not be set. If the
Supervisor Password is cleared, the User Password will be cleared, too.
If the User Password is set and Password on boot is enabled, the system will pop up the
password dialog box to ask for the password when the system is powered on or resumes for
S4 state.
If the users fail three times consecutively in password verification, the system will be hung up
and the users need to manually power off the system.
• Set Supervisor Password / User Password:
• Highlight the item and press “Enter”, a dialog box will be shown to ask the users to enter new
password and confirm new password.
• If the users want to reset password, a current password will be required to be tapped in at first. If
the current password is correct, the users are permitted to enter new password and confirm new
password for verification. If the verification is OK, the password setting will be complete after the
users press “Enter”.
• If the password entered does not match the current password, a dialog box will be shown to ask
to re-enter the password.
• Set HDD Password: When shown as “Locked”, the hard drive password currently can not be changed
or disabled. To change or disable it, turn off the system and enter Setup immediately after turning it
back on. Press “Enter” to input change, or disable hard drive password.
• Password on Boot: It allows the user to specify whether or not a password is required to boot.
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Boot
PhoenixBIOS Setup Utility
Info. Main Advanced Security Exit
Boot
Boot priority order:
1: SATA: ST9120821AS-(S1)
2: IDE 1:
3: IDE 0: MATSHITADVD-RAM UJ-845S-(PM)
4: PCI BEV: Realtek Boot Agent
5: USB HDD:
6: USB CDROM:
7: USB FDD:
8: USB KEY:
Item Specific Help
Keys used to view or
configure devices:
Up and Down arrows
select a device, then press
<F6> to move it up the list, or
<F5> to move it down the list.
Press <Esc> to exit the menu.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
This menu allows the users to decide the order of bootable devices to load the operating system. It
identifies all the bootable devices in the system and attempts to boot them in the order specified.
Bootable devices include the diskette drive in module bay, the hard disk and the CD-ROM/DVD
drive in module bay and onboard LAN device.
48Chapter 2
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Exit
PhoenixBIOS Setup Utility
Info.Main Advanced Security Boot
Exit Saving Changes
Exit Dicarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit
Item Specific Help
Exit System Setup and save
your changes to CMOS.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
• Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system.
• Exit Discarding Changes: The users can exit the Setup not to save changes.
• Load Setup Defaults: It allows the users to load default values in CMOS Setup.
• Discard Changes: The users can discard previous changes in CMOS Setup.
• Save Changes: The users can save current changes in CMOS Setup.
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DOS Flash SOP
1. Press <F2> to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an
example.
2. Execute the BIOS.BAT or FLASH.BAT batch file to update BIOS.
50Chapter 2
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3. In flash BIOS, the caution message Please do not remove AC power source will show. If AC power
source is plugged, the caution message AC adapter does not exist.
Chapter 251
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4. Flash status will show as following picture. When you finish BIOS update, the system will shut down or reboot automatically.
52Chapter 2
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Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook for
maintenance and troubleshooting. Here, we take an Aspire 5110 as sample for disassembly.
To disassemble the computer, you need the tools below:
• Wrist ground strap and conductive mat for preventing electrostatic discharge
• Small Philips screw driver
• Flat head screw driver
• Hexagonal driver
• Tweeze rs
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, you have to make sure that:
1. The system and all peripherals are powered off.
2. The AC adaptor and all power and signal cables from the system are unplugged.
3. The battery pack is removed.
NOTE: There are several types of screws used to secure the main unit. The screws vary in length. Please
refer to the screws table after the flowchart. Group the same type of screws together during service
disassembling. Please also remember the screw location for each screw type. If you fasten the screws
on the wrong location, the long screws may cause irrecoverable damage to the main board.
54Chapter 3
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Disassembly Procedure Flowchart
The flowchart gives you a graphic representation on the entire disassembly and reassembly and
instructs you how to remove the components.
Screws List
No.DescriptionPart No.
aSCREW M2.5*3(NL)86.ADWV5.001
bSCREW M2.5*6(NL)86.ADWV5.002
cSCREW M2.5*10(NL)86.ADWV5.003
dSCREW M2.5*15(NL)86.ADWV5.004
eSCREW M2*2.286.ADWV5.005
fSCREW M2*3-B (NL)86.ADWV5.006
gSCREW M2*3-S (NL)86.ADWV5.007
hSCREW M2*486.ADWV5.008
iSCREW M3*4 (NL)86.ADWV5.009
Chapter 355
Page 65
Screws List
No.DescriptionPart No.
jSCREW D-SUB 4#X40*1/5-NI (NL)86.ADWV5.010
56Chapter 3
Page 66
Disassembly Procedure
Removing the Battery Pack
1. Slide the battery lock to the end as the arrow indicates.
2. The battery pack will pop up then remove it.
Removing the HDD Module
1. Release the two screws fastening the HDD module cover.
2. Detach the HDD module cover.
3. Pull the HDD module then lift the HDD module as the arrow indicates then detach the HDD
module.
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Removing the RAM Module/Mini PCI Card/Thermal Module/CPU
1. Release the four screws holding the thermal module cover.
2. Remove the thermal module cover.
3. Pull the RAM module locks at the same time as the arrows indicate.
4. The RAM module will pop up then detach it. Repeat the anterior step to remove another RAM
module.
5. Pull the Mini PCI card locks at the same time as the arrows indicate.
6. The Mini PCI card will pop up then detach it.
7. Disconnect the auxiliary antenna cable (gray) and the main antenna cable (black).
58Chapter 3
Page 68
8. Release the two screws securing the system fan.
9. Disconnect the system fan cable carefully the remove the system fan.
10. Release the four screws securing the CPU heatsink.
11. Remove the CPU heatsink as the arrow indicates.
12. Counter clockwise release the screw securing the CPU using a flat head screw driver.
13. Carefully detach the CPU.
Chapter 359
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Removing the ODD Module
If you just want to replace the ODD module, you do not have to remove the anterior components.
Please skip the anterior steps of disassembly. After you remove the battery pack and the thermal
module cover, follow the steps below.
1. Release the screw securing the ODD module.
2. Push the ODD module using a screwdriver as shown.
3. Remove the ODD module from the main unit.
60Chapter 3
Page 70
Removing the LCD Module from the Main Unit
If you just want to replace or check the LCD module, you can skip all the main unit disassembly
procedures. After removing the battery pack, please follow the steps below.
1. Open the notebook as shown.
2. Remove the middle cover from the edge of the middle cover.
3. Carefully detach the middle cover.
4. Carefully disconnect the LCD cable.
5. Slightly pull out the wireless antenna cables.
Chapter 361
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6. Release the two screws holding the LCD module on the bottom side of the main unit.
7. Release the four screws securing the LCD hinges on the main unit.
8. Then detach the LCD module from the main unit.
Removing the Keyboard
If you just want to replace the keyboard, skip the LCD module disassembly. After you remove the
middle cover, follow the steps below.
1. Release the two screws securing the keyboard plate.
2. Carefully detach the keyboard plate from the edge of the keyboard plate and place the
keyboard plate as shown.
3. Release the keyboard FFC lock carefully because it is fragile. Then remove the keyboard plate.
62Chapter 3
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Disassembling the Main Unit
Separating the Upper Case and the Lower Case
1. Carefully release the media board FFC lock because it is fragile. Then disconnect the media
board FFC.
2. Release the 12 screws securing the upper case and the lower case on the bottom side.
3. Release the four hexagonal screws securing the external VGA port and the DVI-D port.
4. Release the two screws securing the upper case and the lower case on the upper side.
5. Then detach the upper case from the main unit.
Chapter 363
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Removing the Power Board and the Modem Board
1. Detach the power board slightly.
1. Release the two screws securing the modem board.
2. Detach the modem board then disconnect the modem board cable.
64Chapter 3
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Removing the Main Board
1. Disconnect the speakers cable and the microphone cable.
2. Release the screw securing the main board.
3. Slightly pull the edge of the lower case from the left side and at the same time push the main
board on the bottom side to pop up the main board.
4. Repeat Step 3 from the rear side.
5. Then detach the main board. If your system is equipped with Bluetooth module, please place
the main board on the lower case as shown. Do not abruptly remove the main board from the
lower case.
Chapter 365
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Removing the Bluetooth Module
1. Place the main board as shown.
2. Tear off the tinsel.
3. Disconnect the Bluetooth module cable and remove the main board.
4. Remove the Bluetooth module.
66Chapter 3
Page 76
Removing the Speakers
1. Release the two screws securing the speakers.
2. Then detach the speakers.
Removing the Touch Pad Board
1. Slightly unlock the touch pad FFC lock by nail and disconnect the touch pad FFC.
2. Release the screw holding the touch pad board bracket then remove the touch pad board
bracket.
3. Detach the touch pad board.
Chapter 367
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Removing the VGA Heatsink
1. Release the two screws securing the VGA heatsink.
2. Then detach the VGA heatsink.
Disassembling the LCD Module
1. Remove the four screw cushions on the LCD bezel then release the four screws holding the
LCD bezel.
2. Carefully detach the LCD bezel from the LCD module.
3. Tear off the tapes holding the LVDS cable and the LCD cable then release the two screws
securing the inverter board.
68Chapter 3
Page 78
4. Carefully disconnect the LVDS cable.
5. Carefully disconnect the LCD cable then remove the inverter board.
6. Release the two screws securing the LCD panel.
7. Then detach the LCD panel.
8. Release the eight screws holding the left and right LCD brackets and remove the LCD
brackets.
Chapter 369
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9. Tear off the tape holding the LCD cable.
10. Carefully pull and disconnect the LCD cable.
70Chapter 3
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Chapter 4
Troubleshooting
Please use the following procedures as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options may occur errors or invalid responses.
Obtain the detailed fail symptoms as many as possible.
1.
2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the
same operation.
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System Check Procedures
External Diskette Drive Check
Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A
writable, diagnostic diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause
damage to the drive or make the drive fail.
Boot from the diagnostic diskette and start the diagnostic programs.
1.
2. See if FDD test is passed as the programs run the FDD test.
3. Follow the instructions in the message window.
If errors occur with the internal diskette driver, reconnect the diskette connector on the system
board. If the errors still remain:
1. Reconnect the external diskette drive.
2. Replace the external diskette driver.
3. Replace the main board.
External CD-ROM Drive Check
Do the following procedures to isolate the possible effects from a controller, driver, or CD-ROM.
NOTE: Make sure that the CD-ROM does not have any label attached. The label may cause damage to the
drive or make the drive fail.
Boot from the diagnostic diskette and start the diagnostic programs.
1.
2. See if CD-ROM test is passed when the programs run the CD-ROM test.
3. Follow the instructions in the message window.
If errors occur, reconnect the connector on the system board. If the errors still remain:
1. Reconnect the external CD-ROM drive.
2. Replace the external CD-ROM drive.
3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is under test. If the internal keyboard does
not work or an unexpected error appears, make sure that the flexible cable extending from the
internal keyboard is correctly connected on the system board. If the keyboard is correctly
connected, run the Keyboard test.
If errors occur, do the following procedures in sequence to correct the problems. Do not replace a
non-defective FRU.
1. Reconnect the keyboard cable.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer.
72Chapter 4
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• Numeric keypad
• External keyboard
If any of these devices do not function, reconnect the cable and repeat the anterior procedures.
Memory Check
Follow the procedures below to correct the memory errors.
1. Boot from the diagnostic diskette and start the diagnostic programs.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause
errors.
Power System Check
To verify the symptoms, power on the computer by using the following power sources separately.
1. Remove the battery pack.
2. Connect the power adaptor and check the power supply.
3. Disconnect the power adaptor and install the battery pack, then check the power supply.
If you think there is a power supply problem, please go to “Check the Power Adaptor” and “Check
the Battery Pack” in this chapter.
Check the Power Adaptor
Unplug the power adaptor cable from the computer and measure the output voltage at the plug of
the power adaptor cable. See the illustration and follow the procedures below.
pin 1: +19V to +20.5V
pin 2: 0V, ground
1. If the voltage is not correct, replace the power adaptor.
2. If the voltage is within the range:
(1) Replace the system board.
(2) If the problem is still not resolved, see “Undetermined Problems”.
(3) If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adaptor does not always indicate a defect.
If the power-on indicator does not light up, check the power cord of the power adaptor for
3.
continuity and correct installation.
4. If the operational charge does not work, see “Check the Battery Pack”.
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Check the Battery Pack
Follow the procedures below to check the battery pack.
From software, this helps to identify the problem is on recharging or discharging.
1. Check the Power Management in Control Panel.
2. Then confirm that the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the step 1 and step 2 for both battery and adaptor.
From hardware, this helps to identify whether you should replace the battery pack or not.
1. Power off the system.
2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-).
There are seven terminals totally. See the illustration below.
3. If the voltage is still less than 7.5V after recharging, replace the battery.
If the battery status indicator does not light up, remove the battery pack. After the battery pack
returns to room temperature, reinstall it to the system.
If the charge indicator does not light up, replace the battery pack. If the charge indicator still does
not light up, replace the AC/DC charger board.
Touchpad Check
If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not
replace a non-defective FRU.
1. Reconnect the touchpad cables.
2. Replace the touchpad.
74Chapter 4
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3. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer
movement will occur when a slight, steady pressure is applied to the touchpad pointer. This
symptom is not a hardware problem.
Chapter 475
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes.
NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
The error messages are listed in the coming pages to indicate the BIOS signals on the screen and
the error symptoms classified by functions. If the symptom is not included on the list, please refer to
Undetermined Problems.
NOTE: Most of the error messages occur during POST. Some of them show information about a hardware
device, for example, the size of memory installed. Others may indicate problems with a device, such
as the way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, please reset the computer.
Enter Setup and install Setup defaults to correct the errors.
Index of Error Messages
Error Code List
Error CodeError Message
006Equipment Configuration Error Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
The causes will be shown before Equipment Configuration Error.
010Memory Error at xxxx:xxxx:xxxxh (R: xxxxh, W: xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
No error codeBattery critical low: In this situation BIOS will issue four short beeps
then shut down system, no message will be shown.
No error codeThermal critical high: In this situation BIOS will shut down the system,
no message will be shown.
Error Message List
Error MessageFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
Run Load Default Settings in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee Keyboard or Auxiliary Input Device Check.
Keyboard errorsee Keyboard or Auxiliary Input Device Check.
Keyboard Controller Failedsee Keyboard or Auxiliary Input Device Check.
Keyboard locked - Unlock key
switch
76Chapter 4
Unlock external keyboard
Page 86
Error Message List
Error MessageFRU/Action in Sequence
Monitor type does not match
CMOS - Run Setup
Shadow RAM Failed at offset:
nnnn
System RAM Failed at offset:
nnnn
Extended RAM Failed at offset:
nnnn
System battery is dead Replace and run Setup
System CMOS checksum bad Default configuration used
System timer errorRTC battery
Real time clock errorRTC battery
Previous boot incomplete Default configuration used
Memory size found by POST
differed from CMOS
Diskette drive A errorCheck the drive is defined with the proper diskette type
Incorrect Drive A type - run
Setup
System cache error - Cache
disabled
CPU ID:System board
DMA Test FailedDIMM
Software NMI FailedDIMM
Fail-Safe Timer NMI FailedDIMM
Device Address ConflictRun Load Default Settings in BIOS Setup Utility.
Allocation Error for deviceRun Load Default Settings in BIOS Setup Utility.
Run Load Default Settings in BIOS Setup Utility.
BIOS ROM
System board
DIMM
System board
DIMM
System board
Replace RTC battery and Run BIOS Setup Utility to
reconfigure system time, then reboot system.
RTC battery
Run BIOS Setup Utility to reconfigure system time, then
reboot system.
Run BIOS Setup Utility to reconfigure system time, then
reboot system.
System board
Run BIOS Setup Utility to reconfigure system time, then
reboot system.
System board
Run Load Default Settings in BIOS Setup Utility.
RTC battery
System board
Run Load Default Settings in BIOS Setup Utility.
DIMM
System board
in BIOS Setup Utility.
See External Diskette Drive Check.
Check the drive is defined with the proper diskette type
in BIOS Setup Utility.
Operating system not foundEnter Setup and see if fixed disk and drive A: are
No beep, power-on indicator
turns off and LCD is blank.
No beep, power-on indicator
turns on and LCD is blank.
No beep, power-on indicator
turns on and LCD is blank. But
you can see POST on an
external CRT.
No beep, power-on indicator
turns on and a blinking cursor
shown on LCD during POST.
No beep during POST but
system runs correctly.
BIOS ROM
System board
RTC battery
System board
properly identified.
Diskette drive
Hard disk drive
System board
Power source (battery pack and power adapter). See
Power System Check.
Ensure every connector is connected correctly.
Reconnect the DIMM.
LED board
System board
Power source (battery pack and power adapter). See
Power System Check.
Reconnect the LCD connector.
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and
correctly.
System board
Speaker
System board
78Chapter 4
Page 88
POST Code
CodeBeepsFor Boot Block in Flash ROM
E0hInitialize the chipset.
E1hInitialize the bridge.
E2hInitialize the CPU.
E3hInitialize the system timer.
E4hInitialize system I/O.
E5hCheck force recovery boot.
E6hChecksum BIOS ROM.
E7hGo to BIOS.
E8hSet Huge Segment.
E9hInitialize Multi Processor.
EAhInitialize OEM special code.
EBhInitialize PIC and DMA.
EChInitialize Memory type.
EDhInitialize Memory size.
EEhShadow Boot Block.
EFhSystem memory test.
F0hInitialize interrupt vectors.
F1hInitialize Run Time Clock.
F2hInitialize video.
F3hInitialize System Management Mode.
F4h1Output one beep before boot.
F5hBoot to Mini DOS.
F6hClear Huge Segment.
F7hBoot to Full DOS.
Chapter 479
Page 89
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom/ErrorAction in Sequence
LCD backlight doesn't work.
LCD is too dark.
LCD brightness cannot be adjusted.
LCD contrast cannot be adjusted.
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical
lines displayed.
Enter BIOS Utility to execute Load Setup Default Settings, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key do
not work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom/ErrorAction in Sequence
Indicator incorrectly
remains off or on, but
system runs correctly.
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom/ErrorAction in Sequence
Power shuts down during
operation.
The system doesn’t power
on.
Power source (battery pack and power adapter). See Power System Check.
Battery pack
Power adapter
Hard drive & battery connection board
System board
Power source (battery pack and power adapter). See Power System Check.
Battery pack
Power adapter
Hard drive & battery connection board
System board
80Chapter 4
Page 90
Power-Related Symptoms
Symptom/ErrorAction in Sequence
The system doesn’t
power-off.
Battery can’t be charged.See Check the Battery Pack.
Power source (battery pack and power adapter). See Power System Check.
Hold and press the power switch for more than 4 seconds.
System board
Battery pack
System board
PCMCIA-Related Symptoms
Symptom/ErrorAction in Sequence
System cannot detect the
PC Card (PCMCIA).
PCMCIA slot pin is
damaged.
PCMCIA slot assembly
System board
PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size)
appears different from
actual size.
Enter BIOS Setup Utility to execute Load Default Settings,
then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom/ErrorAction in Sequence
In Windows, multimedia
programs, no sound
comes from the computer.
Internal speakers make
noise or emit no sound.
Audio driver
Speaker
System board
Speaker
System board
Power Management-Related Symptoms
Symptom/ErrorAction in Sequence
The system will not enter
hibernation.
The system does not
enter hibernation mode
and four short beeps
every minute.
Keyboard (if control is from the keyboard)
Hard disk drive
System board
Press Fn + F4 and see if the computer enters hibernation
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
Chapter 481
Page 91
Power Management-Related Symptoms
Symptom/ErrorAction in Sequence
The system does not
enter standby mode after
closing the LCD.
The system does not
resume from hibernation
mode.
The system does not
resume from standby
mode after opening the
LCD.
Battery fuel gauge in
Windows does not go
higher than 90%.
System hangs
intermittently.
LCD cover switch
System board
Hard disk connection board
Hard disk drive
System board
LCD cover switch
System board
Remove battery pack and let it cool for two hours.
Refresh battery (continue to use battery until power off, then
charge battery).
Battery pack
System board
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom/ErrorAction in Sequence
System configuration
does not match the
installed devices.
External display does not
work correctly.
USB does not work
correctly.
Print problemsEnsure the Parallel Port in the “Onboard Devices
Serial or parallel port
device problems.
Enter BIOS Setup Utility to execute Load Default Settings,
then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
Press Fn + F5, LCD/CRT/Both display switching
System board
System board
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Ensure the Serial Port in the Devices Configuration” of BIOS
Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom/ErrorAction in Sequence
Keyboard (one or more
keys) does not work.
82Chapter 4
Reconnect the keyboard cable.
Keyboard
System board
Page 92
Keyboard/Touchpad-Related Symptoms
Symptom/ErrorAction in Sequence
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom/ErrorAction in Sequence
Internal modem does not
work correctly.
NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems.
Modem phone port
modem combo board
System board
Chapter 483
Page 93
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do
with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU
replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problems, follow the procedures below:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
84Chapter 4
Page 94
Undetermined Problems
The diagnostic problems does not identify which devices fail, which devices are incorrectly
installed, whether a short circuit happens, or whether the system is inoperative.
NOTE: Verify if all devices attached are supported by the computer.
NOTE: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power
System Check”.
Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1. Power off the computer.
2. Visually check the devices. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
• Non-Acer devices
• Printer, mouse, and other external devices
• Battery Pack
• Hard disk drive
• DIMM
• CD-ROM / Diskette drive module
• PC cards
Power on the computer.
4.
5. Determine if the problem has been resolved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the
failed FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective
FRU.
• System board
• LCD assembly
Chapter 485
Page 95
Jumper and Connector Location
Main Board
Top Side
Chapter 5
Chapter 586
Page 96
#ItemDescription#ItemDescription
1JP1LCD PANEL CONNECTOR2JP2LED BOARD CONNECTOR
3JP3MDC CONNECTOR4JP5MEDIA BOARD CONNECTOR
5JP6TOUCH PAD BOARD
CONNECTOR
7JP9PCMCIA SOCKET8JP12INTERNAL SPEAKER
9JP13INTERNAL MIC CONNECTOR10U12LAN CHIP
11U141349 CHIP12U17BIOS FLASH ROM
13U18SOUTH BRIDGE CHIP14U25SUPER I/O
15U27EC/KBC CHIP16U30CARD BUS CONTROLLER
17U33AUDIO CODEC
6JP7INTERNAL KEYBOARD
CONNECTOR
CONNECTOR
87Chapter 5
Page 97
Bottom Side
#ItemDescription#ItemDescription
1JP14USB CONNECTOR2JP15CRT CONNECTOR
3JP16TV-OUT CONNECTOR4JP17MINI CARD CONNECTOR
5JP18DDRII SODIMM SLOT6JP19DDRII SODIMM SLOT
7JP20FAN CONNECTOR8JP21USB CONNECTOR
9JP22RJ45 CONNECTOR10JP23CPU SOCKET
11JP24ODD CONNECTOR12JP255-in-1 CONNECTOR
13JP27HDD (PATA) CONNECTOR14JP28MINI PCI SLOT
15JP30NEW CARD SOCKET16JP31BLUETOOTH CONNECTOR
17JP32SPDIF OUT JACK18JP33LINE-IN JACK
Chapter 588
Page 98
#ItemDescription#ItemDescription
19JP34MIC JACK20PJP1DC JACK
21PJP2BATTERY PACK CONNECTOR22U39NORTH BRIDGE
89Chapter 5
Page 99
Switch Board
Top Side
ItemDescription
SW1POWER BUTTON
SW2E-MAIL BUTTON
SW3INTERNAL BUTTON
SW4USER BUTTON
SW5EMPOWER BUTTON
D1POWER LED
D2MEDIA LED
D3CAPS LED
D4NUMLK LED
D5EMAIL LED
Chapter 590
Page 100
Bottom Side
ItemDescription
JP2USB CONNECTOR
JP3USB CONNECTOR
JP7LED BOARD
CONNECTOR
91Chapter 5
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