Changes may be made periodically to the information in this publication.
Such changes will be incorporated in new editions of this manual.
No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical,
photocopy, recording, or otherwise, without the prior written permission of
Texas Instruments Incorporated.
The equipment, as well as the programs that TI has created to use with
them, are tools that can help people better manage the information used in
their business; but too ls — i nc luding TI products — cann o t replace sound
judgement nor make the manager’s busi ness decisions .
Consequently, TI cannot warrant that its products are suitable for any
specific customer application. The manager must rely on judgement of what
is best for his or her business.
Address all correspondence regarding orders to:
Texas Instruments Incorporated
P.O. Box 6102, M/S 3255
Temple, Texas 76503
Extensa 450, TravelMate, 5000, 4000M, 4000E, 4000 and BatteryPro are trademarks of Texas Instruments Incorporated. The icons in the Windows Notebook and
Startup groups are copyrighted by Texas Instru ments Incorporated.
BitCom and BitFax are trademarks of BIT Software, Inc.
Hayes is a registered trademark and SmartModem2400 is a trademar k of Hayes Mi croComputer Pro du c ts Inc.
IBM, OS/2, AT PS/2, and VGA are trademarks of International Business Machines
Corporation.
Intel, and IntelDX4 are trademarks of Intel Corporation
Lotus is a trademark of Lotus Development Corporation
MNP is a registered trademark and Microcom is trademark of Microcom Inc.
Microsoft and Windows 95 are trade marks of Microsoft Corporation.
Ethernet is a registered trademark of Xerox Corporation.
NetWare is a registered trademark of Novell, Inc.
UNIX is a registered trademark of American Telephone and Telegr aph.
SimulSCAN is a trademark of Cirrus Logic, Inc.
This manual provides installation, operation and servicing data for the
Extensa
tm
450 Series Notebook Computers.
Intended Audience
This manual is primarily intended for use by qualified service technicians
but contains information useful to non-te chnical users.
Contents
This manual contains six sections and multiple reference appendices
including:
Section 1: General Description —
•
notebook; provides a list of physical and electrical specifications.
Section 2: Installation —
•
and cable up the notebook computer in a desktop environment.
Section 3: Operating Instructions —
•
operating controls and indicators and modes of operation.
Describes ho w to unpack, install options
Introduces the main features of the
Describes the no tebook
n
Section 4: Theory of Operation —
•
operation for Extensa series notebooks.
Section 5: Troubleshooting
•
for the Extensa 450 series notebooks.
Section 6: Field Service
•
procedures for the notebook computer.
Appendix A: Self Test Error Messages
•
Appendix B: Connector Pinouts
•
Appendix C: PC-Doctor Reference Data
•
Note:
new members of the Extensa product family.
Additional appendices will be added at a future date to document
— Provides troubleshooting procedures
— Provides corrective maintenance
Describes detailed theory of
Other Manuals About the System
The following docu ments provide addi ti o nal information related to the
Extensa 450 series:
Preface
vii
Extensa 450 Series Notebook Computer User’s Reference Manual,
•
Part No. 9803942-0001; contains reference information regarding the
Extensa 450 series softwar e including th e TI custom utilities.
Windows 95 Help
•
PC-Doctor Help and Technical Reference
•
(online)
(online)
Ordering Parts and Supplies
To order a copy of any TI publication or to order option kits, spare parts or
supplies for your system, contact your TI Reseller or:
Telephone Tol l -free:
1-800-TI TEXAS
viii
Preface
General Description
1.1 Introduction
Section 1
This manual contains field and factory level servicing information for the Texas
Instruments Extensa
This section provides a general overview and specifications for the Extensa 450
Series Notebook Computers.
tm
450 Series of Notebook Computers (Figure 1-1).
Figure1-1 Extensa 450 Series Notebook Computer
General Description 1-1
1.2 Product Models
Table 1-1 summarizes the features of the product models initially available in the
Extensa 450 product line. Basically, the product models offer a choice of either
10.4" Dual Scan Color or 9.4" Active Matrix Color LCDs and a choice of either the
basic Windows 95 operating system or Windows 95 plus applications.
Table 1-1 Extensa 450 Serie s Noteb oo k Compute rs
Model 450Model 450TModel 455Model 455T
10.4" DS LCD9.4" Active Matrix
Color
Windows 95Windows 95Windows 95 Plus
10.4" DS LCD9.4" Active Matrix
Color
Windows 95 Plus
Microsoft Works,
Quicken SE,
Lotus Organizer,
and Microsoft
Entertainment
Pack
Microsoft Works,
Quicken SE,
Lotus Organizer,
and Microsoft
Entertainment
Pack
1.3 International Product Versions
The Extensa 450 Series Notebooks are available in one of 15 domestic and
international configurations as listed in Table 1-2.
Table 1-2. Noteb ook Dom esti c/ International Configuratio ns
ConfigurationP/N SuffixConfigurationP/N Suffix
Domestic -0001Swedish -0010
UK -0002 Swiss/French-0011
German -0003Danish-0012
French -0004Norwegian -0013
Spanish -0005Finish-0014
Swiss/German -0006Belgium -0015
Italian -0007Austrian-0016
Portuguese -0008Latin American-0018
Western European-0009
1-2 Gene ral Description
1.4 Product Overview
All members of the Extensa 450 Series are high performance notebooks powered by
the 75MHz IntelDX4 processor and Windows 95
As a standard feature, all members of the Extensa 450 family also contain the
following features:
tm
Operating System software.
•4MB of RAM memory (user-expandable to 32MB)
•128 bytes of battery-backed up CMOS RAM
•512 KB of video RAM
•340 Million B yte Hard Drive (user replaceable)
•Support for one PCMCIA Type I or II option (Type III if floppy drive is removed
with option)
•Ergonomic keyboard with palm rest (2.7 mm travel); bu ilt-in touchpad pointing
device
•Most standard external device interfaces including serial, parallel, PS/2,
external VGA, and serial infrared wireless port
•Removable 3.5", 1.44 MB Floppy Drive (second Lithium Ion battery or a type III
PCMCIA device can be installed in its place with option)
•Choice of LCD displays (10.4" Dual Scan Color or 9.4" Active Matrix Color
LCD).
•AC Adapter with autosensing (100 VAC to 240 VAC, 50 to 60 Hz); 34 Watts of
DC output power
•10.8 Volt, 2400 mAH capacity, Nickel-Metal Hydride (NiMH) primary battery
pack
•Provisions for secondary 10.8V, 1460 mAH capacity, Lithium-Ion Battery Pack
(with removal of Floppy Dri ve)
•Power management features for longer portable operation away from AC power.
General Description 1-3
1-4 General Desc rip ti o n
Figure 1-2 Extensa 450 Series Feature s
1.4.1 External Ports
As shown in Figure 1-3, the notebook computer contains the following external
ports:
•Serial Infrared (SIR) Port for wireless connection with a similarly equipped
printer or computer
•9-Pin Serial Port for attaching any RS-232 type serial device to the Notebook
•15-Pin External VGA Monitor Port for attaching an external monitor
•6-Pin PS/2 Port to attach an external Keyboard or Mouse
•Second 6-Pin PS/2 Port for attachin g an external Key board/Mouse
•AC Adapter Connector for attaching the AC Adapter to the notebook
Figure 1-3 Notebo ok External Ports
General Description 1-5
1.4.2 Touchpad Pointing Device
All members of the Extensa family feature a built-in Touchpad pointing device
located near the center of the ke yboard’s palmrest. W ith light presure, the cursor
can quickly be positioned to the desired point; a quick double tap on the Touchpad
and you have selected an object. Two select buttons (switches) are located along the
front edge of the notebook
.
Figure1-4 Extensa Touchpad
1.4.3 Keyboard
The Extensa Series Keyboard is an 83/84-key, IBM enhanced-type keyboard with
the standard character and function keys plus 12 programmable function keys (F1
through F12).
Using the Special Function (Fn ) key which assigns multiple funct io ns to keys, the
keyboard can emulate the IBM 101/102 keyboards using 83 keys (84 o n
international models).
The keyboard has a 2.77 mm stroke and features a special keyboard interface chip
that can detect multiple levels of key input (good simulation of N-key rollover for up
to 10 keys).
Some of the major features of the keyboard include:
•2.77-mm Key movement
•Integrated numeric keypad
•“Inverted T" Cursor C ontrol Key layout
1-6 General Description
The notebook keyboard is available in the following versions:
•U.S. English - This version (also known as the domestic version) has 81 keys
and is generally used in the United States and Canada.
•U.K. English - This version (also known as the international version) has 82
keys and is generally used in England, Germany, and other European
countries with the appropriate keycap changes.
nNote: The Extensa Series Notebook Computer User’s Reference Manual contains de-
scriptions of keyboard special function keys. A six-pin Mini-DIN connector can attach to either an external PS/2 keyboard (or 101 Ke yboard via an adapter), PS/2
Mouse, or the opti onal PS/2 Numeric Keypad.
NumLk
EscF1
1
CapsLock
Shift
Fn
F2
@
2
Q
A
Z
Ctrl
F4
F3F5
34 5
E
W
SD
X
Alt
R
C
%
F
V
^
6 7
T
Y
G
HJ
B
&
7
U
4
1
N
F10F9F8F7F6
8
9
8
9
I
56
K
23
M
0
F12
F11
Break
Pause
0
O
L
0
Alt
P
Home
ScrLk
Prt ScSysRq
{
[
Shift
Delete
Insert
}
]
Enter
End
PgU
p
PgDn
Figure1-5 Extensa Keyboard
1.4.3.1 Controls and Indicators
As shown in Figure 1-6, Extensa Series No tebook Computers contain a set of three
buttons (switches) and five LED displays just above the keyboard including:
•Power, Setup, and Standby/Suspend Buttons (Switches)
•Caps Lock indicator. This LED indicates that the keyboard is locked in the
uppercase mode. To switch to the lowercase mode, press the Caps Lock key.
•Num Lock indicator. This LED lights when you press the NumLk key to toggle
on the numeric keypad lock function. When the LED is On, the embedded
numeric keyboard keys generate AT-keypad characters and functions when
pres sed in conjunction with the Shift key. When the indicator is Off, pressing
General Description 1-7
the Fn key with th e appropriate keys provides curso r movement, paging and
other functions in the normal mode.
•Scroll Lock indicator. This LED lights to indicate that the keyboard is locked
in the scroll mode.
•Hard Disk Drive Activity Indicator. Indicates when notebook is accessing the
hard drive.
•Standby Indicator. Lights wh en Notebook is in Standby mode.
1.4.4 Standard Power Features
Notebook power for the Extensa 450 Series Notebook Computers is provided by an
AC Adapter an d a rechargeable 10.8 V, 2400 mAh Duracell nickel metal hydride
(NiMH) battery pack that installs in a power bay near the front of the notebook
(right side).
A second lithium ion battery may optionally be installed in the Floppy Drive bay
when the Floppy Drive is removed from the Notebook.
1-8 General Description
Figure1-6 Extensa Series Controls and Indicators
All members of the Extensa 450 family feature TI’s paten ted power management
subsystem (hardware and software) that provides longer portable operation and
protection of files during low battery conditions.
1.4.5 Wireless Connection With Serial Infrared Port
The Extensa series notebooks are equipped with a Serial Infrared (IR) port that
offers wireless communication with a variety of IRDA-compliant devices made by
other manufacturers.
nNote: Prior to communicating with an external device equipped with a serial infra-
red interface, the appropriate third-party drivers must be installed on your notebook.
1.4.6 Preloaded Software
All members of th e Extensa 450 No tebook family are preloaded with the Wi ndows
95 Operating System. In addition, Extensa Models 455 and 455T come standard
with the following application packages installed:
•Microsoft Works
•Quicken SE
•Lotus Organizer
•Microsoft Entertainment Pack No. 4
1.4.7 Notebook Expansion Capabilities
Expansion capabilities built into the Extensa notebook series include:
•User installable expansion RAM me mory (to a maximum of 32 MB)
•By removing t he floppy drive, you can add either a second battery pack or a
Type III PCMCIA device with option.
•A Cable Connec t PS/2 Numeric Keypad option, P/N 2581381-0001, can be
attached to either of the two external PS/2 Ports.
•A parallel device can be attached to the notebo ok’s external 25-pin parallel port
(EPP/ECP compatible).
•With the port adapter installed (supplied with the notebook), the notebook’s
expansion bus is adapted to provide the following external ports:
–Serial RS-232 Port for attaching any serial device
–External VGA Port for driving an external color monitor
–Second PS/2 Port for attaching an external keyboard or mouse
General Description 1-9
•Third Party External PS/2 keyboard (or external mouse)
1.5 Standard Test Features
The Extensa Series Notebook Computers use modular design and built-in test
features to reduce the mean time to repair. A power on self-test automatically
verifies the operational state of the primary circuits and a powerful suite of
diagnostic tests are available to further test selected parts of the system.
1.6 Notebook Assemblies and
Subassemblie s
The Extensa Series Notebooks are modular in design and can be disassembled for
maintenance purposes using a standard set of flat-bladed, Phillips -head and
hexagonal screwdrivers. The major assemblies that comprise a typical notebook in
the Extensa family are shown in Figure 1-7 and briefly described in the following
paragraphs.
1-10 General Descriptio n
Figure 1-7 Notebook Assemblies
1.6.1 Cover-Display Assembly
The Cover-Display Assembly contains the LCD screen and associated high voltage
power supply and video circuitry. The Cover-Display Assembly contains three
field-replaceable components including:
•LCD Assembly
•Inverter Board
•Slide Pot/Converter Board
The Cover-Display Assembly attaches to the System Base Assembly through four
top mounted screws and six mounting screws on the bottom of the computer.
1.6.2 System Base Assembly
As shown in Figure 1-7, the majority of the notebook’s field replaceable units (FRUs)
are located in the system base assembly. These FRUs include:
•Main Board Assembly
•Hard Disk Drive Assembly
•Memory Board Assembly
•Up to two Dual Inline Memory Modules
•Serial Infra-red B oard Assembly
•Floppy Drive Assembly
•Secondary Battery Board Assembly
•Power Supply Board Assembly
•Battery Pack Assembly
•Top Case Assembly
•Touchpad Assembly
•Keyboard Assembly (removed in Figure 1-7 for clarity)
•Battery Board Assembly
General Description 1-11
1.7 Extensa 450 Serie s Not ebook
Specif ica tions
Specifications for the Extensa 450 Series Notebooks are provided in Table 1-6.
Table 1-6 Extensa 450 Notebook Feature s
SpecificationsModels 450/450TModels 455/455T
Memory:
Standard:4MB4MB
Maximum32MB32MB
Display
LCD Type:
Simultaneous LCD/Ext.
VGA
Video RAM Size:
Video Bus
Keyboard/Pointing
Device,
Ergonomic KeyboardYesYes
Built-In TouchpadYesYes
Storage
Floppy Drive:3.5", 1.44MB3.5", 1.44MB
Hard Drive:340 Million Byte340 Million Byte
Interfaces
Serial (RS232) PortYes (Port Adapter)Yes (Port Adapter)
10.4" Dual Scan Color9.4" Active Matrix
Color
YesYes
512 KB512 KB
VLBUS with Graphics
Accelerator
VLBUS with Graphics
Accelerator
Parallel Port
(EPP/ECP), Yes
External VGA PortYes (Port Adapter)Yes (Port Adapter)
External PS2 PortsYes (2nd PS/2 Port on
Serial Infrared PortYesYes
PCMCIA Support
1-12 General Descriptio n
Yes
Yes (2nd PS/2 Port on
Adapter)
Type I/II (III Optional)Type I/II (III Optional)
Adapter)
SpecificationsModels 450/450TModels 455/455T
Software
Physical Characteristics
Weight: Approx. 5.0 Pounds
Dimensions:11.7” (L) X 1.7” (H) X
* Wight specifications
do not include Floppy
Drive, AC Adapter or
2nd Battery
Windows 95Windows 95,plus
applications
Approx. 5.0 Pounds
(2.27kg) *
8.2” (W)
(2.27kg)
11.7” (L) X 1.7” (H) X
8.2” (W)
1.8 Agency Approvals
All Extensa 450 Serie s products meet the following standards:
•Underwriter’s Lab (UL) Standard 1950 (safety)
•Canadian Standards Association (CSA) Standard 220 (safety)
•FCC CFR 47, Part 15, Subpart J, FCC Level B (EMI)
•Canadian Department of Communications (DOC) Certification
•VDE 0871, Class B (EMI)
General Description 1-13
2
Installation
n
2.1
This section contains unpacking and preparation for use instructions for the
Extensa 450 Series Notebook Computers.
2.2
The packaging diagram for the notebook computer is shown in Figure 2-1. Unpack
the computer using the following instructions:
Note:
2.3
Introduction
Unpacking Instructions
1.
Carefully cut the tape that seals the top flap of the shipping carton.
2.
Remove the computer and the accessories from the main shipping carton.
3.
Remove all protective coverings from the computer.
4.
Remove the holding tape and open up the accessory box; remove the contents.
Save the shipping containers and packaging for later reuse.
Installing Notebook Options
n
c
If you have no options to install at this time, skip to Paragraph 2.3. Otherwise,
continue with Paragraph 2.2.1.
2.3.1
Note:
graph.
Caution: The Dual Inline Me mory M odu le conta in s compon ents th at a re
sensitive to static electri city. When handling the module and the in ternal parts of the computer, protect against static electrici ty by usin g
wrist or ankle groundin g stra ps a nd gro unded w orkin g ma ts. W hen mo ving or storing items, us e the a nti -static bag s s upplied with the ite ms.
If not installing RAM Expansion option at this time, skip to the next para-
Installing Dual Inline Memory Module(s)
Installation
2-1
1. Ensure that the notebook is powered off and that the AC Adapter and internal
battery pack(s) is (are) removed from the notebook.
2. Remove the DIMM module(s) from its shipping container.
3. Release the Keyboard by pulling the keyboard release tabs forward (tabs are
located underneath the Ctrl and right arrow keys).
4 Disengage the Keyboard using a straight blade screwdrive and gently lifting up
along the front edge of the keyboa rd.
5 Using the back edge of the keyboard as a hinge, lift the front edge of the
keyboard up and lay it against the display.
6.
Remove the two Phillips head screws holding heatsink to the Main Board
and remove the heatsink by lifting it upwards and out of the unit.
7. Insert the edge of the DIMM Board into the rear of either available connector
(see Figure 2-1). Use a rocking motion to fully insert the module. Push
downwards on each side of the DIMMs module until it snaps in place.
8.R eplace the heatsink, keyboard assembly and any other components removed in
step 1.
This completes the expansion memory module installation procedur e.
2-2
Figure 2-1 Installing Additional Memory
Installation
Type III PCMCIA
If Floppy Drive Removed
and PCMCIA Option installed
Type 1 or Type II PCMCIA
Option
2.3.2
The Notebook has provisions for one Type I or Type II PCMCIA option card.
However, a type III PCMCIA device can be installed if the Floppy Drive is removed
from the notebook and the optional PCMCIA Module is installed ..
1. Review the installation instructions supplied with the PCMCIA option card(s).
2. Open the Type I/II PCMCIA compartment cover on the left side of the
notebook.
3. To insert a PCMCIA card, align the card with the socket and slide the card
into the socket until it locks into place. To install a Type III option, you must
remove the Floppy Drive from the right side of the notebookand install the
PCMCIA Option Assembly..
4. To eject a PCMCIA card, first ensure that the notebook is not accessing the
memory card or device. Under Windows 95, go to the Control Panel, PC Card
and direct the card to stop before removing card.
Installing PCMCIA Options
Figure 2-2 Installing PCMCIA Options
Installation
2-3
n
2.3.3
Note:
To install the Port Adapter, refer to Figure 2-3 and use the following procedure:
1 Remove the -port adapter and any accessories from its shipping carton .
2 Disconnect the AC Adapter from the notebook (if attached).
3 Open the rear connector door on the notebook and attach the Port Adapter to the
Skip this paragraph if not installing the Port Adapter at this time.
notebook as shown in Figure 2-3.
Installing the Port Adapter
Figure 2-3 Installing the Port Adapter
2-4
Installation
2.3.4
An optional numeric keyboard can be attached to the notebook via the notebook’s
PS/2 connector as shown in Figure 2-4.
Installing the Optional Numeric Keypad
Figure 2-4 Installing the Numeric Keypad option
2.4
The standard configuration of the Extensa Notebook is equipped with a single
battery pack that is inserted from the front right side of the comput er. However, if
you can do without the Floppy Drive, you can use the floppy drive bay to house a
second Lithium Ion battery pack.
To remove or replace the battery pack , follow the steps below.
1.Power off the notebook, being sure to save your data first.
2.Locate the battery door (right side of notebook near the front). Press the battery
3.Insert a new or recharged battery pack into the battery compartment bay. Make
Installing the Battery Pack(s )
door inwards and slide the door toward the front of the not e book; remove the
battery door.
sure that the contacts are facing up and to the rear of the compartment.
Check the label (facing up when inserted) indicating the positive and
negative poles of the battery.
Installation
2-5
c
Caution: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only w ith the same o r an e qui valen t type
recommended by the manufa cturer. Discard used batteries accor ding to
the manufacturer’s instruction s.
2.5
Most external devices connect to the Notebook via the connectors on the rear of the
notebook and on the rear of the Port Adapter supplied with the noteb ook (see Figur e
2-5 for port assignments).
Installing External Devices
2-6
Installation
Figure 2-5 Extensa Port Assignments
2.5.1
As shown in Figure 2-6, the notebook has provisions for two external PS/2
compatible devices (keyboard, mouse, etc.) that may be attached to the notebook .
The pinouts for the 6-pin Mini-DIN connectors are also provided in Figure 2-6.
Install ing an External Keyboard/Mouse
PS/2 Ports
Figure 2-6 PS/2 Port Assignments/Pinouts
To install an external keyboard or external PS/2 mouse on the notebook, use the
following procedure:
1. Ensure that the notebook is po we re d off.
2.Locate the external PS/2 ports at the rear of the notebook (see Figure 2-6).
3. Attach the PS/2 cable from your mouse and/or keyboard cable to the PS/2
port(s).
4. Power on any other peripheral devices you may have connected to the notebook,
and then power up the notebook.
Installation
2-7
2.5.2
The Notebook is equipped with a bi-directional, ECC/EPP compatible, 25-pin
parallel printer port. The connector pinouts and connector location are shown in
Figure 2-7.
If you will be using a parallel interface, connect the 25-pin male connector of your
printer cable to the 25-pin female parallel port on your notebook. Refer to the
manual which accompanied your printer for instructions on configuring your
operating environment
Installing External Parallel Printer
2-8
Installation
Figure 2-7 Parallel Port Location/Pinouts
2.5.3
The notebook contains an RS-232 serial port with a male DB-9 connector as shown
in Figure 2-8. The serial ports are used to interconnect such devices as:
External Modem
•
Serial Printer
•
Any device that uses an RS-232 interface
•
To connect a printer to the notebook, ensure that both the notebook and the printer
are turned off.
Installing External Serial Port Device
c
Caution: Never connect a paralle l device to a se ri al port o r a se rial de vice to a parallel port o r video po rt; th is may cau se dama ge to th e No tebook and/or peripheral devi ce. If y ou ar e unce rtain of wh at ty pe
connector the externa l dev ice ha s, ref er to th e techn ica l manua l fo r th e
external device.
Figure 2-8 Serial Port Location/Pinouts
Installation
2-9
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