Acer Extensa 2700 Service Manual

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Page 1

Acer Extensa 2700 Series

Service Guide

PRINTED IN TAIWAN

Page 2

Revision History

Please refer to the table below for the updates made on Extensa 2700 service guide.

Date Chapter Updates

Page 3

Copyright

Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Page 4

Conventions

The following conventions are used in this manual:

Screen messages Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

Page 5

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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Chapter 1 System Introduction 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Left view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Understanding the icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Chapter 2 System Utilities 32

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Chapter 3 Machine Disassembly and Replacement 46

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Wireless LAN Board and the Modem Board . . . . . . . . . . . . . . . . . . . .52

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the Inverter Board (15” LCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the 15” TFT LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the LCD Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Page 7

Table of Contents

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Installing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the Upper Case Assemly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Removing the Touchpad Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Removing the VGA Thermal Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the CPU Heatsink Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the Second Fan Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the ODD Module(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the ODD Module(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the HDD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the DC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Removing the I/O Port Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Removing the PCMCIA Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the Speaker Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

System Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Base Unit to Wireless Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Chapter 4 Troubleshooting 72

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

How to Build NAPP Master Hard Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

CD to Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Disk to Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Chapter 5 Jumper and Connector Locations 94

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Chapter 6 FRU (Field Replaceable Unit) List 98

Extensa 2700 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Appendix A Model Definition and Configuration 112

Model Name Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Appendix B Test Compatible Components 114

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

VII

Page 8

Appendix C Online Support Information 120

Index

VIII

Page 9

Page 10

System Introduction

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

T Intel

Intel

T Intel

T 256/512MB of DDR333 SDRAM, upgradeable to 2048 MB with dual soDIMM modules

T High-capacity, Enhanced-IDE hard disk

Display

T The 14.1” or 15” XGA (1024x768 resolution), or 15.0” SXGA+ (1400x1050 resolution) TFT LCD

T 3D graphics support

T Support simultanesous display between LCD and CRT

T S-video for output to a television or display device that supports S-video input

T “Automatic LCD dim” feature, automatically selecting the best setting for the display in order to

T Dual independent display support

Pentium® 4 Processor 2.80 ~ 3.06GHz

Pentium® 4 Processor 2.80 ~ 3.20GHz

Pentium® 4 Prescott Processor 3.00 ~ 3.80GHz

Hyper-ThreadingTM Technology

panel providing a large viewing area for maximum efficiency and ease-of-use

conserve power

Chapter 1

Multimedia

T High-speed built-in optical drive:

DVD-RW, DVD/CD-RW Combo, or DVD-Dual

T MS DirectSound compatible

T Built-in dual speakers

Connectivity

T Integrated 10/100 Mbps Fast Ethernet connection

T Built-in 56Kbps fax/data modem

T Four Universal Serial Bus (USB) 2.0 ports

T One IEEE 1394 port

T IEEE 802.11b or IEEE 802.11g Wireless LAN (manufacturing option)

T Bluetooth (manufacturing option)

Expansion

T PC Card slots enabling a range of add-on options

T Upgradeable hard disk and memory modules

Human-centric design

T Rugged, yet extremely portable, construction

Chapter 1 1

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I/O Ports

T Stylish appearance

T Full-size keyboard with four programmable launch keys

T Comfortable palm rest area with well-positioned touchpad

T Two Type II or one Type III PC CardBus (PCMCIA) slot

T One IEEE 1394 port

T One FIR port

T One RJ-11 modem jack (V.92, 56K)

T One RJ-45 network jack

T One DC-in jack

T One parallel port (ECP/EPP)

T One S-video port

T One external monitor port

T One microphone-in jack (3.5mm mini jack)

T One headphone jack (3.5mm mini jack)

T Four USB ports

2 Chapter 1

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System Block Diagram

CLK GEN.

CY 28346

DDR*2

333MHz

9,10

34, 5

266/333MHz

Mobile CPU

Portability Mobile P4

HOST BUS

133MHz

GMCH Montara-GT

6,7,8

HUB I/F

66MHz

G768D

RGB

LVDS

CRT

CONN

LCD

XGA/SXGA+

Line In Mic In

Line Out

INT.SPKR

AC'97 CODEC

CS4299XQ

AC-Link

PCI BUS

CARDBUS

PCI 1520 GHK

25/B/1

PWR SW

TPS2224A

CARDBUS TWO SLOT

27 27

ICH4-M

LAN

RTL 8101L

OP AMP

G1421

MODEM+BT MDC CARD

PIDE

SIDE

LPC BUS

13,14,15

21/D/4

NS SIO

PC87392

CD ROM

HDD

USB

4 PORT

PRN Port

FIR

19,20

KBC

M38857

Mini-PCI

802.11A/B/G

Touch Pad

25 25

FWH

4MB

PLCC32 SOIC40

24 242528

INT KB

LPC DEBUG CONN.

Chapter 1 3

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Board Layout

Top View

67 8 9

1 CPU Socket 14 Line-in Port

2 Fan Connector 15 Line-out Port

3 SW1 (Please see Chapter 5 for detailed settings) 16 RJ45+RJ11

4 Touchpad Cable Connector 17 Four USB Ports

5 HDD Connector 18 VGA Port

6 Keyboard Connector 19 LCD Coaxial Cable Connector

7 Speaker Cable Connector 20 Mini PCI Connector

8 Optical Drive Connector 21 RTC Battery Connector

9 South Bridge 22 North Bridge

10 FDD Connector 23 Parallel Port

11 Launch Cable Connector 24 DC-in Port

12 PCMCIA Slot 25 LCD Lid Switch

13 LCD Inverter Cable Connector

2122

1819

4 Chapter 1

Page 14

Bottom View

1 FIR Port

2 Modem Cable Connector

3 Modem Card Connector

4 DIMM Socket 2

5 DIMM Socket 1

Chapter 1 5

Page 15

Panel

Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.

Front View

# Item Description

1 Display screen Also called LCD (Liquid Crystal Display), displays computer

output.

2 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show

the status of the computer and its functions and components.

3 Power button Turns the computer on and off.

4 Launch Keys Buttons for launching frequently used programs. See

“Launch keys” on page 17 for more details.

5 Palmrest Comfortable support area for your hands when you use the

computer.

6 Click buttons (left, center and right) The left and right buttons function like the left and right

mouse buttons, the center button serves as a scroll up/ down button.

7 Touchpad Touch-sensitive pointing device which functions like a

computer mouse.

8 Keyboard Inputs data into your computer.

9 Ventilation Slot Enables the computer to stay cool, even after the

prolonged use.

6 Chapter 1

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Left view

# Icon Item/ Port Description

1 PC Card slots Supports two Type II or one Type III CardBus PC

Card(s).

2 Eject button Eject PC cards from the card slots.

3 Optical drive Internal optical drive; accepts CDs or DVDs

depending on the optical drive type.

4 IEEE 1394 port Connects to IEEE 1394 devices.

5 Infrared port Interfaces with infrared devices (e.g., infrared

printer, IR-aware computer).

6 LED indicator Lights up when the optical drive is active.

7 Emergency eject slot Ejects the optical drive tray when the computer is

8 Eject button Ejects the optical drive tray from the drive.

9 Speaker Delivers stereo audio output.

turned off. There is a mechancial eject button on the CD-ROM or DVD-ROM drive. Simply insert the tip of a pen or paperclip and push to eject the tray.

Chapter 1 7

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Right View

# Item/ Port Description

1 Speaker Delivers stereo audio output.

2 Ventilation slots Enable the computer to stay cool, even after

prolonged use.

3 Security keylock Connects to a Kensington-compatible

computer security lock.

8 Chapter 1

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Rear Panel

# Icon Port Description

1 Power Jack Connects to an AC adapter

2 Parallel port Connects to a parallel device (e.g., parallel

printer)

3 Ventilation slots Enable the computer to stay cool, even

after prolonged use.

4 S-video port Connects to a television or display device

with S-video input.

5 External display port Connects to a display device (e.g., external

monitor, LCD projector).

6 Four USB 2.0 ports Connects to any Universal Serial Bus

devices(e.g., USB mouse, USB camera).

7 Network jack Connects to an Ethernet LAN network

8 Modem jack Connects to the phone line

9 Speaker/line-out/

headphone jack

Connects to audio line-out devices (e.g., speakers and headphones).

10 Line-in/mic-in jack Accepts audio line-in devices (e.g., audio

CD player and stereo walkman).

Chapter 1 9

Page 19

Bottom View

# Item Description

1 Battery bay Houses the computer’s battery pack.

2 Battery release latch Unlatches the battery to remove the battery pack.

3 Memory compartment Houses the computer’s main memory.

10 Chapter 1

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Indicators

The computer provides an array of seven indicators located below the display screen, showing the status of the computer and its components.

The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

# Icon Function Description

InviLink Indicates status of wireless or Bluetooth

(optional) communications.

Orange--WLAN; Blue--Bluetooth

1 Power Lights when the computer is on.

2 Sleep Lights when the computer enters Standby

3 Media Activity Lights when the floppy drive, hard disk or

4 Battery Charge Lights when the battery is being charged.

5 Caps Lock Lights when Caps Lock is activated.

6 Num Lock Lights when Numeric Lock is activated.

mode and blinks when it enters into or resumes from hibernation mode.

optical drive is active.

Chapter 1 11

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Understanding the icons

When the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is enabled or disabled.

# Icon Function Description

1 Power Lights up when the computer is on.

2 Sleep Lights when the computer enters Standby

mode and blinks when it enters into or resumes from hibernation mode.

12 Chapter 1

Page 22

Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Special keys

Lock keys

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

Num Lock (Fn-F11)

]

Scroll Lock (Fn-F12)

[

When @is on, all alphabetic characters typed are in uppercase.

When ] is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and /). Use this mode

when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When [ is on, the screen moves one line up or down when you press the up

or down arrow keys respectively.

[ does not work with some applications.

Chapter 1 13

Page 23

Embedded numeric keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access Num lock on Num lock off

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys Hold Fn while typing letters on embedded

Type numbers using embedded keypad in a normal manner.

Hold Shift while using cursor-control keys. Hold Fn while using cursor-control

keys.

Type the letters in a normal manner.

keypad.

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Windows keys

The keyboard has two keys that perform Windows-specific functions.

Keys Description

Windows logo key

Start button. Combinations with this key perform shortcut functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All)

j+ + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)

Application key Opens a context menu (same as a right-click).

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Hot Keys

The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Icon Function Description

Fn-

Hotkey help Displays a list of the hotkeys and their functions.

Fn-

Setup Accesses the notebook configuration utility.

Power Management Scheme Toggle

Sleep Puts the computer in Sleep mode.

Display toggle Switches display output between the display screen,

Screen blank Turns the display screen backlight off to save power.

Touchpad Toggle Turns the internal touchpad on and off.

Speaker on/off Turns the speakers on and off; mutes the sound.

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Switches the power management scheme used by the computer (function available if supported by operating system).

external monitor (if connected) and both the display screen and external monitor.

Press any key to return.

Fn-

16 Chapter 1

Brightness up Increases the screen brightness.

Page 26

Hot Key Icon Function Description

Fn-

Brightness down Decreases the screen brightness.

{

Fn-

}

Fn-

aGr-Euro

The Euro symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

Home

End

Euro Types the Euro symbol.

Functions as the

g key.

d key.

NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro

symbol to work, the keyboard layout has to be set to United States-international.

To verify the keyboard type:

1. Click on Start, Control Panel.

2. Double-click on Regional and Language Options.

3. Click on the Language tab and click on Details.

4. Verify that the keyboard layout used for “En English (United States) is set to United States-International.

If not, select and click on ADD; then select United States-International and click on OK.

5. Click on OK.

To type the Euro symbol:

1. Locate the Euro symbol on your keyboard.

2. Open a text editor or word processor.

3. Hold

Chapter 1 17

aGr and press the Euro symbol.

Page 27

Launch Keys

Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager.

# Icon Function Description

1 Mail Launches email application

2 Web browser Launches Internet browser application

3 P1 User-programmable

4 P2 User-programmable

5 Bluetooth Enables your Bluetooth (manufacturing option).

6 InviLink Enables your 802.11b or 802.11g Wireless LAN.

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Hardware Specifications and Configurations

System Board Major Chips

Item Controller

System core logic

Super I/O controller NS PC87392

Audio controller Cirrus CS4299-XQ

Video controller ATI Radeon 9000IGP

Hard disk drive controller Embedded in Intel ICH4

Keyboard controller Mitsubish LPC keyboard controller M38857

CardBus Controller TI 1520

RTC Intel ICH4

Processor

Item Specification

CPU type

CPU package To 2.0GHz uFCBGA

CPU core voltage High speed: 1.525V or 1.55V

CPU I/O voltage High speed: 1.525V or 1.55V

Pentium® processor+ATI Radeon 9000IGP

Intel

Pentium® processor

Intel

Low speed: 1.2V

BIOS

Item Specification

BIOS vendor Phoenix BIOS

BIOS Version

BIOS ROM type Flash ROM

BIOS ROM size 512KB

BIOS package 32 Pin PLCC

Supported protocols ACPI 2.0 (if available, at least 1.0b), SMBIOS 2.3, PCI 2.2, Boot Block,

PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CDROM Format Specification V1.0, Simple Boot Flag 1.0( Please review)

BIOS password control Set by switch, see SW1 settings

Second Level Cache

Item Specification

Cache controller Built-in CPU

Cache size 512KB

1st level cache control Always Enabled

2nd level cache control Always Enabled

Cache scheme control Fixed-in write back

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System Memory

Item Specification

Memory controller

Onboard memory size 0MB

DIMM socket number 2 Sockets

Supports memory size per socket 128MB

Supports maximum memory size 2048MB (Please confirm if 1024MB has passed the test or not)

Supports DIMM type DDR-DRAM

Supports DIMM Speed 333 MHz

Supports DIMM voltage 2.5 V

Supports DIMM package 200-pin so-DIMM

Memory module combinations You can install memory modules in any combinations as long as they

match the above specifications.

Memory Combinations

Slot 1 Slot 2 Tota l Memory

0MB 128MB 128 MB

128MB 0MB 128 MB

128MB 128MB 256 MB

256MB 0MB 256MB

0MB 256MB 256MB

256MB 128MB 384MB

128MB 256MB 384MB

256MB 256MB 512MB

0MB 512MB 512MB

512MB 128MB 640MB

256MB 512MB 768MB

128MB 512MB 640MB

512MB 256MB 768MB

256MB 128MB 384MB

512MB 512MB 1024MB

0MB 512MB 512MB

1024MB 0MB 1024MB

1024MB 128MB 1152MB

1024MB 256MB 1280MB

1024MB 512MB 1536MB

0MB 1024MB 1024MB

128MB 1024MB 1152MB

256MB 1024MB 1280MB

512MB 1024MB 1536MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. Please confirm if I can insert different size memory on slot 1 and slot 2. For example,

slot 1 uses 128MB, slot 2 uses 256MB or 512MB.

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LAN Interface

Item Specification

Chipset RealTek 8101L

Supports LAN protocol 10/100Mbps

LAN connector type RJ45

LAN connector location Rear side

Modem Interface

Item Specification

Chipset Internal Agere Scorpio chipset (Scorpio+CSP1037B)

Fax modem data baud rate (bps) 14.4K

Data modem data baud rate (bps) 56K

Supports modem protocol V.90/V.92MDC

Modem connector type RJ11

Modem connector location Rear side

Hard Disk Drive Interface

Item

Vendor & Model Name

Capacity (MB) 30000 40000 60000

Bytes per sector 512 512 512

Logical heads 16 16 16

Logical sectors 63 63 63

Drive Format

Logical cylinders 16383 16383 16383

Physical read/write heads

Disks 1/Not show/1 1/Not show/1/1 2

Spindle speed (RPM) 4200RPM 4200RPM 4200RPM

Performance Specifications

Buffer size 2MB 2MB/8MB for Toshiba 2MB

Interface ATA-5 for other vendors /ATA-

HGST Moraga IC25N030ATMR04

Fujitsu V-40 MHT2030AT

Seagate N1 ST93015A

2/Not show/2 2/Not show/2/2 3/

6 for HGST and Toshiba

HGST Moraga IC25N040ATMR04-

TOSHIBA Pluto 40G MK4025GAS

Fujitsu V40+ MHT2040AT

Seagate N1 ST94019A

ATA-5 for other vendors /ATA6 for HGST

HGST Moraga IC25N060ATMR04-0

HGST Fresno DK23FA-60

TOSHIBA Neptune MK6021GAS

ATA-5 for other vendors /ATA6 for HGST

Data transfer rate (disk-buffer, Mbytes/ s)

Data transfer, rate (host~buffer, Mbytes/ s)

DC Power Requirements

Voltage tolerance 5 +/- 5% 5 +/- 5%

350 350 350

100 MB/Sec 100 MB/Sec 100MB/Sec

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CD-ROM Interface

Items Specification

Vendor & Model Name QSI SCR242

Mitsumi SR244W1

Performance Specification

Brust Data Transfer rate PIO mode 4:

16.7 MB/sec Max. (Mode 0~4)

Multi-word DMA mode 2:

16.7 MB/sec Max. (Mode 0~2)

Ultra DMA mode 2:

33.3MB/sec Max.

Access time (typ.) QSI-

Random: 90 ms

Full Stroke: 180 ms

Mitsumi-

Random: 100 ms

Full Stroke: 240 ms

Rotation speed 5100 rpm for QSI

5400 rpm for Mitsumi 24X CAV mode

Data Buffer Capacity 128 KB (built-in)

Interface Compliant to ATA/ATAPI-6

Applicable disc format QSI:

CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R and CD-RW

Mitsumi:

CD-DA, CD-ROM (Mode 1 and Mode2) CD-ROM XA (Mode 2 Form 1 and Form2), CD-I (Mode2 Form 1 and Form 2), CD-I Bridge (Photo CD, CD EXTRA), Enhanced CD, CD-RW, CD-R, CD-TEXT

Loading mechanism Drawer with soft eject and emergency eject hole

Power Requirement

Input Voltage +5V[DC]+/-5%

DVD-ROM Interface

Item Specification

Vendor & model name MKE SR-8177

Performance Specification With CD Diskette With DVD Diskette

Transfer rate (KB/sec) Average Sustained:

CAV mode

775~1800 blocks/sec

(10.3X to 24X)

1550~3600kBytes/sec (Mode 1)

1768~4106 kBytes/sec (Mode 2)

DVD-5:

Normal Speed (1X) 11.08 Mbits/sec

CAV mode 36.67~88.64 Mbits/sec

DVD-9/DVD-R:

Normal Speed (1X) 11.08 Mbits/sec

CAV mode 36.67~88.64 Mbits/sec

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DVD-ROM Interface

Item Specification

Average Full Access time (typ.) Random

CAV mode 110 msec typical 150 msec average max

Full Stroke

CAV mode 200 msec typical 260 msec average max

Data Buffer Capacity 512 kBytes

Interface IDE

Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G), DVD-RAM (2.6G), DVD-

RAM (4.7G)

CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT

Loading mechanism Soft eject (with emergency eject hole)

Power Requirement

Input Voltage +5V[DC]+/-5%

DVD-5:

Random 120 msec typical 160 msec average max

Full Stroke 270 msec typical 350 msec average max

DVD-9:

Random 150 msec typical 200 msec average max

Full Stroke 340 msec typical 450 msec average max

DVD-RAM (2.6G)

Random

200 msec typical

300 msec average max

Full Stroke

300 msec typical

600 msec average max

DVD-RAM (4.7G)

Random

180 msec typical

300 msec average max

Full Stroke

320 msec typical

700 msec average max

Combo Drive Interface

Item Specification

Vendor & model name KME UJDA750

Performance Specification

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Combo Drive Interface

Item Specification

Transfer rate (KB/sec) Read Sustained:

DVD-ROM MAX 8X CAV (MAX 10800 KB/sec)

CD-ROM MAX 24X CAV (MAX 3600 KB/sec)

Write:

CD-R 4X, 8X (CLV), Max 16X, MAX 24X (ZCLV)

CD-RW 4X (CLV)

HS-RW 4X,8X, 10X (CLV)

ATAPI Interface:

PIO mode 16.6 MB/sec :PIO Mode 4

DMA mode 16.6 MB/sec:Multi word mode 2

Ultra DMA mode 33.3MB/sec: Ultra DMA mode 2

Buffer rate 2MB

Access time DVD-ROM 180 ms typ. (1/3 stroke)

CD-ROM 130 ms typ. (1/3 stroke)

Start up time less than 15s

Stop time less than 6s

Acoustic noise less than 50 dBA

Interface Enhanced IDE (ATAPI) compatible

Master/Slave Set by Cable Select (By host)

PC compatible PC2001 compatible

Applicable disc format CD:

CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, PhotoCD (multiSession), Video CD, CD-Extra(CD+), CD-text

DVD: DVD-ROM, DVD-R, DVD-RW (Ver.1.1), DVD-VIDEO, DVD-RAM (2.6GB, 4.7GB)

Slope 15 degree (Any direction)

Dimensions, Weight 128X129X12.7mm (WXDXH)

(except protrusion)

200g+- 10g

Eject Soft Eject (with emergency eject hole)

DVD Dual Interface

Item Specification

Vendor & model name Liteon DVD-Dual SDW-431S

Disc type for read/write application

Applicable Formats CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and

Form-2, CD-I Ready, Video-CD (MPEG-1), Karaoke-CD, Photo-CD, Enhance CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD-Video, DVDAudio,

DVD-R single/multi border(s)

DVD+R single/multi session(s)

DVD-RW

DVD+RW

Applicable Media Type CD-ROM, CD-R and CD-RW

DVD-ROM (4.7G/8.54G) single layer on single/double side (read only),

DVD-ROM dual layer (PTP/OTP) on single/double side (read only)

DVD-R (3.9G, 4.7G for General and Authoring),

DVD-RW, DVD+RW (4.7G)

DVD+R

24 Chapter 1

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DVD Dual Interface

Item Specification

Disc Diameter 12cm and 8cm

Capacity 2048 bytes/sector (DVD)

2048 bytes/block (CD Mode-1 and Mode-2 Form-1)

2336 bytes/block (Mode-2)

2328 bytes/block (Mode-2 Form-2)

Operation environment for “write/rewrite” application

Host Machine IBM compatible PC (Pentium 166 MHz or above)

OS MS-Windows 90/ME/2000/XP/NT 4.0

Memory Min. 128MB required

Hard Disk Empty Storage Capacity:100 MB or more

Average access time: 20ms or less

Disc Diameter 12cm and 8cm

Recommended Media CD-R:

AMT, CMC, Csita, Delphi, EverMedia, Imation, LeadData(Silver-Sil), Maxell, MCC (Bagdad), Mirage, Mitsui, MoserBaer(India), MPO, NanYa, Plasmon, Prodisc, RAMedia, Ricoh, Ritek(JS, S, Richodye), SAST (ultra green), SKC(Korea), TDK, TY (DX dye)

Low Speed CD-RW:

CMC, Daxon, Fornet, Gigastorage, Imation, Infodisc, LeadData, MCC, Nanya, Princo, Prodisc, Ricoh, Ritek

High Speed CD-RW:

AMT, CMC, Infodisc, Nanya, Postech, Prodisc, Ritek, Ricoh, MCC, SKC(Korea)

Ultra Speed CD-RW:

Daxon, Imation, Infodisc, MCC, Prodisc, Ritek

DVD+R:

BEALL, CMC, Daxon, Fuji, HP, Maxell, MCC, Memorex, OPTODISC, PRODISC, Ricoh, RICOH, Ritek, SONY, TDK, TYUDE

DVD+RW:

CMMC, Daxon, Imation, MCC, Philips, Ricoh, Ritek, Sony

DVD-R:

BeAll, CMMC, DAXON, DVSN Fornex, GSC, Imation, LeadData, Maxell, Mitsubishi, Nanya, Pioneer, Princo, Prodisc, Ritec, Ritek, SKC, Sony, That’s

DVD-RW:

CMC, Mitsubishi, Princo Ritek

Mechanism

Pick-up NA: CD: 0.51

DVD: 0.65

Focusing: Astigmatism

Tracking: CD: DPP

DVD-ROM: DPD

DVD+R/RW: DPP

Wave length: CD: 785+/- 5 nm

DVD: 650+/- 15 nm

Output power:

Read CD: 1.5 mw max@objective lens

DVD: 1.0 mw max

Write CD: 65 mw max2@objective lens

DVD: 20 mw max

Traverse mechanism DC Stepping motor driven

Spindle motor DC burshless motor

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DVD Dual Interface

Item Specification

Loading mechanism Manual load/DC brushless mortor system

Audio Interface

Item Specification

Audio Controller Cirrus Logic CS4299-XQ (RTL ALC655 which one is correct?

Audio onboard or optional Built-in

Mono or Stereo Stereo

Resolution 20 bit stereo Digital to Analog converter

18 bit stereo Analog to Digital converter

Compatibility Microsoft PC98/PC99, AC97 2.1

Mixed sound source Line-in, CD, Video, AUX

Voice channel 8/16 bit, mono/stereo

Sampling rate 44.1 KHz

Internal microphone Yes

Internal speaker / Quantity Yes/2

Supports PnP DMA channel DMA channel 0

DMA channel 1

Supports PnP IRQ IRQ10, IRQ11

Video Interface

Item Specification

Vendor & Model Name ATI Radeon 9000 IGP

Chip voltage

Supports ZV (Zoomed Video) port NO

Graph interface 4X AGP (Accelerated Graphic Port) Bus

Maximum resolution (LCD) 1024 x768 (32bit colors)

Maximum resolution (CRT) 1024x768 (32 bit colors)

1280x1024 (32 bit colors)

1600x1200 (32 bit colors)

Video Memory

Item Specification

Fixed or upgradeable Fixed, share the system memory

Video memory size 64B(128MB optional)

LCD Display Resolution

Resolution

640x480 Yes Yes Yes Yes

720x480 Yes Yes Yes Yes

800x600 Yes Yes Yes Yes

848x480 Yes Yes Yes Yes

1024x768 Yes Yes Yes Yes

8 bit

(256colors)

16 bits

(Hi color)

24 bits

(True color)

32 bits

(True color)

26 Chapter 1

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CRT Display Resolutions

Resolution

640x480 Yes Yes Yes Yes

720x480 Yes Yes Yes Yes

800x600 Yes Yes Yes Yes

848x480 Yes Yes Yes Yes

1024x768 Yes Yes Yes Yes

1152x864 Yes Yes Yes Yes

1280x1024 Yes Yes Yes Yes

1400x1050 Yes Yes Yes Yes

1600x1200 Yes Yes Yes Yes

8 bit

(256colors)

16 bits

(Hi color)

24 bits

(True color)

Parallel Port

Item Specification

Parallel port controller NS PC87392

Number of parallel port 1

Location Rear side

Connector type 25-pin D-type

Parallel port function control Enable/Disable by BIOS Setup

Supports ECP/EPP Yes (set by BIOS setup)

Optional ECP DMA channel (in BIOS Setup)

Optional parallel port I/O address (in BIOS Setup)

Optional parallel port IRQ (in BIOS Setup)

DMA channel 1 and 3

378, 278

IRQ5, IRQ7

32 bits

(True color)

USB Port

Item Specification

USB Compliancy Level 2.0

OHCI USB 2.0

Number of USB port 4

Location Rear side

PCMCIA Port

Item Specification

PCMCIA controller TZ 1520

Supports card type Type II, Tpye III

Number of slots Two type II, one type III

Access location Left side

Supports ZV (Zoomed Video) port Yes

Supports 32 bit CardBus Yes (IRQ17)

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Keyboard

Item Specification

Keyboard controller Mitsubishi LPC keyboard controller M38857

Keyboard vendor & model name Darfon/Sunrex

Total number of keypads 84-/85- key

Windows keys Yes

Internal & external keyboard work simultaneously Yes

Battery

Item Specification

Vendor & model name Sanyo/Simplo

Battery Type Li-ION

Pack capacity 2000mAH per cell

Number of battery cell 8

Package configuration 4 serial 2 parallel

Output voltage 14.4Vdc (nominal)

LCD

Item Specification

Vendor & model name 14.1” AU

B141XN04 V2

Physical Specifications

Display resolution(pixel) 1024(H) x 768(V) 1400(H) x1050(V) 1400(H) x1050(V)

Active area(mm) 285.7(H) x 214.3(V) 304.1(H) x 228.1(V) 304.5 (H) x228.375(V)

Screen Size(inch) 14.1 15.0 15.0

Pixel pitch(mm) 0.279(H)x 0.279(V) 0.297(H)x 0.297(V) 0.2175x 0.2175

Color configuration (Pixel Arrangement) R.G.B. Vertical stripe

Overall dimension(mm) 298.5(W)x226.7(H)x5.

2/5.5(D)

Weight(g) 445+/-20 580 550

Surface treatment Hard coating (3H),

anti-glare of the front polarizer

Power supply(input voltage) 3.6V(max) 3.3V(typ.) 3.6V(max) 3.3V

Response time:Rising time/Falling time 20(typ.)40(max)/

30(typ.)50(max)

Contrast ratio 250 200 250

Support colors 262K 262k 262K

Typical White Luminance 150 180 150

15” Hitachi

TX38D85VC1CAB

317.3(w)x242.1(H)x6. 0(D)

Not show Not show

30(typ.)50(max)

15” AU B150PG01 SXGA+

15(typ.)

35(typ.)

AC Adapter

Item Specification

Vendor & model name Liton

Input Requirements

Maximum input current (A, @90Vac, full load)

1.5 A @ 110Vac

1.0 A @ 240Vac

28 Chapter 1

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AC Adapter

Item Specification

Nominal frequency (Hz) 50-60

Frequency variation range (Hz) 47-63

Input voltage range (Vrms) 90-270

Inrush current The maximum inrush current will be less than 50A and 100A when the adapter

is connected to 115Vac and 230Vac respectively.

Efficiency It should provide an efficiency of 80% minimum, when measured at maximum

load under 115Vac.

Output Ratings (CV mode)

DC output voltage 19V

Noise + Ripple 300mVp-pmax (20 MHz bandwidth)

Load 0(min) 3.16A(max)

Output Ratings (CC mode)

DC output voltage 19V +/-1.0V for CV mode

Constant current mode 3.6 +/- 0.3A

Dynamic Output Characteristics

Turn-on delay time 3 sec (@ 115Vac)

Hold up time 5ms (@115Vac, Full load)

Over Voltage Protection (OVP) 24V

Short circuit protection 3.9A max can be protected and output can be shorted without damage

Electrostatic discharge (ESD) 15KV (at air discharge)

8KV (at contact discharge)

Dielectric Withstand Voltage

Primary to secondary 3000Vac

Leakage current 0.25 mA max. (@ 254Vac, 60Hz)

Regulatory Requirements Safety Requirements:

1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and certified with SCA Standard C22.2 No.950.

2.The subject product rated 200-240V 50Hz must comply with low voltage directive 73/23EEC.

EMI Requirements:

1.The subject product rated 100-120V 60Hz must meet the EMI requirements of FCC part 15, Subpart B for Class B Digital Device and get FCC Certification before marketing into USA and Canada.

2.The subject product rated 200-240V 50Hz must meet the EMC Directive 89/ 336/EEC.

3.The subject product rated 100-120V must meet the VCCI-2 EMI requirements.

Power Management

Power Saving Mode Phenomenon

Standby Mode

Enter Standby Mode when

1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode.

2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode.

T The buzzer beeps T The Sleep indicator lights up

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Power Management

Power Saving Mode Phenomenon

Hibernation Mode

Enter Hibernation Mode (suspend to HDD) when

1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode

2.System Hibernation timer expires and system is ready to enter Hibernation mode.

Display Standby Mode

Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period.

Hard Disk Standby Mode

Hard disk is idle within a specified period of time.

T All power shuts off

T The display shuts off

T Hard disk drive is in standby mode.

(spindle turned-off)

Environmental Requirements

Item Specification

Temperature

Operating

Non-operating

Humidity

Operating 10% to 95% RH, non-condensing without disktte

Non-operating 20% to 80% RH, non-condensing (Unpacked)

Non-operating 20% to 90% RH, non-condensing (Storage package)

Vibration

Operating 5~250Hz 0.5Grms, 15mins per axis

Non-operating (unpacked) 1.04 Grms, 2-200Hz 15 mins per axis

Non-operating (packed) 1.04 Grms, 2-200Hz 15 mins per axis

°C

+5~+35

-20~+60 °C

10% to 80% RH, non-condensing with disktte

Mechanical Specification

Item Specification

Dimensions 322(W) x 294(D) x 39.4~39.9(H)mm

Weight 7.2 Ibs for 14.1” TFT LCD model with battery/7.4 Ibs for 15”LCD model with battery

I/O Ports Two Type II or one Type III PC CardBus (PCMCIA) slot

One IEEE 1394 port

One FIR port

One RJ-11 modem jack (V.92, 56K)

One RJ-45 network jack

One DC-in jack

One parallel port (ECP/EPP)

One S-video port

One external monitor port

One microphone-in jack (3.5mm mini jack)

One headphone jack (3.5mm mini jack)

Four USB ports

Drive Bays One

Material Plastic

30 Chapter 1

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Mechanical Specification

Item Specification

Indicators Power-on, Standby, Battery Status, Media Access, CapsLock and NumLock

Switch

Power

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Page 41

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.

Chapter 2

To activate the BIOS Utility, press on the bottom of screen).

Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

m during POST (when “Press <F2> to enter Setup” message is prompted

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Page 42

Navigating the BIOS Utility

There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.

Follow these instructions:

T To choose a menu, use the cursor left/right keys (zx).

T To choose a parameter, use the cursor up/down keys ( wy).

T To change the value of a parameter, press por q.

T A plus sign (+) indicates the item has sub-items. Press e to expand this item.

T Press ^ while you are in any of the menu options to go to the Exit menu.

T In any menu, you can load default settings by pressing t. You can also press u to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values.

This menu provides you the information of the system.

33 Chapter 2

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Information

NOTE: The system information is subject to different models.

Parameter Description

Floppy Disk Drive Shows floppy drive type informaiton.

Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive.

HDD Model Name This field shows the model name of HDD installed on primary IDE master.

HDD Serial Number This field displays the serial number of HDD installed on primary IDE master.

ATAPI Model Name This field displays the mofel name of devices installed on secondary IDE master. The hard

ATAPI Serial Number This field shows the serial number of devices installed on secondary IDE master.

Serial Number This field displays the serial number of this unit.

UUID Number This will be visible only when an internal LAN device is presenting.

disk drive or optical drive model name is automatically detected by the system.

UUID=32bytes

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Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

NOTE: The screen above is for reference only. Actual values may differ.

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Format/Option

System Time Sets the system time. The hours are displayed

with 24-hour format.

System Date Sets the system date. Format MM/DD/YYYY (month/day/

System Memory This field reports the memory size of the system.

Memory size is fixed to 640MB

Extended Memory This field reports the memory size of the

extended memory in the system.

Extended Memory size=Total memory size-1MB

VGA Memory Shows the VGA memory size. VGA Memory

size=64/128MB

Fast Boot Determines if Customer Logo will be displayed or

not; shows Summary Screen is disabled or enabled.

Enabled: Customer Logo is displayed, and Summary Screen is disabled.

Disabled: Customer Logo is not displayed, and Summary Screen is enabled.

Power on display Auto: During power process, the system will

detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode.

Both: Simultaneously enable both the integrated LCD screen and the system’s external video port (for an external CRT or projector).

LCD Auto Dim Determines if the system will automatically dim

the LCD brightness in order to save power when AC is not present.

The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery power).

PXE Boot from LAN Enables, disables the system boot from LAN

(remote server). PXE is the protocal.

F12 Boot Menu Enables, disables Boot Menu during POST.

Format: HH:MM:SS (hour:minute:second) System Time

year)

System Date

Option: Enabled or Disabled

Option:

Auto or Both

Option:

Enabled or Disabled

Option:

Disabled or Enabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is

because the user is not allowed to control the settings in these cases.

NOTE: If user disables “PXE Boot from LAN” option in BIOS Setup Utility, this item will be disappeared.

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Advanced

The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Options

Hyper-Threading Technology

Infrared Port Enables, disables or auto detects the infrared port.

Parallel Port Enables, disables or auto detects the parallel port.

Mode Sets the operation mode of the parallel port.

Base I/O address Sets the I/O address of the parallel port.

Interrupt Sets the interrupt request of the parallel port.

DMA channel Sets a DMA channel for the printer to operate in

The function is supported only when the CPU installed is 3.06G or above. The system will automatically hide this selection when detecting the CPU frequency is below 3.06G or the CPU does not support Hyper-Threading Technoloty.

ECP mode. This parameter is enabled only if Mode is set to ECP.

Enabled/Disabled

Disabled/Disabled/Auto

Enabled/Disabled/Auto

ECP, EPP, Output only or Bi-

directional

378/278

IRQ7/IRQ5

DMA3/DMA1

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Parameter Description Options

Legacy USB Support Enables, disables USB interface devices support

under DOS mode.

Option:

Disabled or Enabled

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Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Option

User Password is Shows the setting of the user password.

Supervisor Password is Shows the setting of the Supervisor password

Set User Password Press Enter to set the user password. When

set, this password protects the BIOS Setup Utility from unauthorized access.

Set Supervisor Password Press Enter to set the supervisor password.

When set, this password protects the BIOS Setup Utility from unauthorized access.

Primary Harddisk Security This feature is available to user when

Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is set and password on HDD is set to enabled. Supervisor Password is written to HDD only when Supervisor password is being set. User password is written to HDD when both passwords are set. When both Supervisor and user password are present, both passwords can unlock the HDD.

Password on Boot Defines whether a password is required or not

while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Clear or Set

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Setting a Password

Follow these steps as you set the user or the supervisor password:

1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Supervisor Password box appears:

2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3. Press e.

After setting the password, the computer sets the User Password parameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press u to save the changes and exit the BIOS Setup Utility.

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Removing a Password

Follow these steps:

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:

2. Type the current password in the Enter Current Password field and press e.

3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Set Password box appears:

2. Type the current password in the Enter Current Password field and press e.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press e. After setting the password, the computer sets the User Password parameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

6. When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u.

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If the current password entered does not match the actual current password, the screen will show you the Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following message.

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Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

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Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.

Exit Discarding Changes Exit utility without saving setup data to CMOS.

Load Setup Default Load default values for all SETUP item.

Discard Changes Load previous values from CMOS for all SETUP items.

Save Changes Save Setup Data to CMOS.

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T New versions of system programs

T New features or options

T Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

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Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1. Prepare a bootable diskette.

2. Copy the Phlash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

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Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T Wrist grounding strap and conductive mat for preventing electrostatic discharge

T Flat-bladed screw driver

T Phillips screw driver

T Tweezers

T Plastic Flat-bladed screw driver

T Hexed Screw Driver

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

NOTE: This chapter has been revised from previous model (TravelMate 240/250). Please refer to the

disassembling procedures instead of the images. Some of the images below contain the parts used in TravelMate 240/250, but not in Extensa 2700.

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General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

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Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Start

Battery

HDD Module Hinge Caps

G*2

HDD

HDD Holder

Second Fan

Bracket

HDD BracketODD Module

J*4

DIMM Cover

J*3

Memory

Lower Case

Assembly

FDD Module

ODD Support

Bracket

J*2

F*1

RTC Battery

CPU Heatsink

Wireless LAN

Board

J*5

F*10

D*4

Plate

Wireless LAN

Modem Cover

Keyboard

D*4

Antenna

J*7*1

VGA Thermal

Plate

Modem Board

Upper Case

Assembly

D*2

Touchpad

Cover

Touchpad

Button Pad

Middle Cover

F*6

LCD Module

Second Fan

J*2

Thermal

Module

CPU

Launch Board

J*3

D*2

ODD Bracket ODD

D*2

DC Board PCMCIA Slot

Speaker Set

Main Board

D*4

Touchpad

Cable

Touchpad Scroll Key

Upper Case

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LCD Module

4 LCD

Cushions

E*4

LCD Bezel

L*1

Inverter

L*4

LCD

H*8 for 14.1" H*6 for 15.0"

LCD Coaxial

Cable

LCD Brackets

Screw List

Item Description

A SCW HEX NYL I#R-40/O#4-40 L5.5(34.00015.081)

B SCRW MACH PAN NYLOK M2.0*10 NI

(86.1A522.100)

C SCRW CPU SCREW FORCE 5KGS(86.T30V1.001)

D SCREW M2*3 NYLON 1JMCPC-

420325(86.9A352.3R0)

E SCREW M2.5X6(86.9A353.6R0)

F SRW M2.5*8L B/ZN NYLOK 700(86.9A353.8R0)

G SCREW M3x4(86.9A524.4R0)

H SCREW M2X2.0(86.9A552.2R0)

I SCREW WAFER NYLOK NI 2ML3(86.9A552.3R0)

J SCRW M2*4 WAFER NI(86.9A552.4R0)

K SCRW M2.5*3 WAFER NI(86.9A553.3R0)

L SCREW M2.5*4L NI(86.9A553.4R0)

LCD Panel

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Removing the Battery

1. To remove the battery, push the battery release latch.

2. Then slide the battery out from the machine.

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Removing the Memory Module

1. See “Removing the Battery” on page 50.

2. To remove the memory module from the machine, first remove the two screws holding the dimm cover.

3. Remove the dimm cover.

4. Pop up the memory.

5. Then remove the memory.

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Removing the Wireless LAN Board and the Modem Board

1. See “Removing the Battery” on page 50.

2. To remove the wireless LAN board, first remove the two screws holding the modem cover.

3. Remove the modem cover from the machine.

4. Disconnect the wireless antennae.

5. Pop out the wireless LAN board.

6. To remove the modem board, first remove the two screws fastening the modem board.

7. Detach the modem board and disconnect the modem cable carefully, then remove the modem board.

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Removing the Hard Disk Drive Module

1. See “Removing the Battery” on page 50.

2. To remove the hard disk drive, pull the hard disk dirve carefully.

3. Then take the hard disk drive out of the main unit.

Disassembling the Hard Disk Drive Module

1. See “Removing the Battery” on page 50.

2. See “Removing the Hard Disk Drive Module” on page 53.

3. Remove the two screws that fasten the HDD holder.

4. Detach the hard disk drive from the HDD holder.

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Removing the LCD Module

Removing the Middle Cover

1. See “Removing the Battery” on page 50.

2. To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap.

3. Remove the screw that secures the middle cover.

4. Remove the left hinge cap.

5. Then remove the screw holding the middle cover on the other side.

6. Detach the middle cover from the machine.

7. Disconnect the launch board cable then remove the middle cover off the main unit.

Removing the Launch Board

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

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3. Remove the two screws and then detach the launch board from the middle cover.

Removing the LCD Module

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. Then disconnect the

LCD inverter cable.

5. Remove the four screws holding the LCD hinge; two on the right and two on the left.Remove the four screws holding the LCD hinge; two on the right and two on the left.

6. Remove the two screws on the bottom; one on the right and the other on the left.

7. Then you can remove the entire LCD module from the main unit.

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Disassembling the LCD Module

Removing the LCD Bezel

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. See “Removing the LCD Module” on page 55.

5. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD

bezel.

6. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.

Removing the Inverter Board (15” LCD)

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. See “Removing the LCD Module” on page 55.

5. See “Removing the LCD Bezel” on page 57.

6. To remove the inverter board, first remove one screw from the inverter board.

7. Disconnect the LCD power cable then disconnect the inverter cable from the inverter board.

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NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you

reassemble the LCD module.

Removing the 15” TFT LCD

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. See “Removing the LCD Module” on page 55.

5. See “Removing the LCD Bezel” on page 57.

6. See “Removing the Inverter Board (15” LCD)” on page 57.

7. To remove the LCD, first remove the four screws that secure the LCD hinges.

8. Then take the LCD out of the LCD panel.

Removing the LCD Brackets

1. See “Removing the Battery” on page 50.

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2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. See “Removing the LCD Module” on page 55.

5. See “Removing the LCD Bezel” on page 57.

6. See “Removing the Inverter Board (15” LCD)” on page 57.

7. See “Removing the 15” TFT LCD” on page 58.

8. Remove the four screws holding the right LCD bracket.Then remove the right bracket.

9. Remove the four screws holding the left LCD bracket. Then remove the left bracket..

Removing the LCD Coaxial Cable

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. See “Removing the LCD Module” on page 55.

5. See “Removing the LCD Bezel” on page 57.

6. See “Removing the Inverter Board (15” LCD)” on page 57.

7. See “Removing the 15” TFT LCD” on page 58.

8. Tear off the mylar fastening the LCD coaxial cable, then disconnect the coaxial cable.

Removing the LCD Hinges

1. See “Removing the Battery” on page 50.

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2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Launch Board” on page 54.

4. See “Removing the LCD Module” on page 55.

5. See “Removing the LCD Bezel” on page 57.

6. See “Removing the Inverter Board (15” LCD)” on page 57.

7. See “Removing the 15” TFT LCD” on page 58.

8. Remove the screw holding the right hinge, then remove the right hinge.

9. Remove the screw holding the left hinge, then remove the left hinge.

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Disassembling the Main Unit

Removing the Keyboard

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. To remove the keyboard, carefully pull the keyboard out and upwards as the pticute shows.

4. Use a plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board

carefully, then remove the keyboard.

Removing the RTC Battery

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. Disconnect the RTC battery cable then remove it.

Removing the Fan

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. Disconnect the fan cable and remove the three screws fastening the fan. Then remove the fan.

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Removing the Thermal Module

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Fan” on page 61.

5. Disconnect the fan cable then remove the four screws fastening the thermal module.

6. Then remove the thermal module.

Removing the Processor

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the RTC Battery” on page 61.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. Lift up the CPU socket lever. Then remove the CPU. Remember to press down the lever as the video

shows after you remove the CPU.

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Installing the Processor

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the RTC Battery” on page 61.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. Lift up the CPU lever, then place the CPU back to the CPU socket. Please remember to press the CPU

lever after you put the CPU back to the socket.

Removing the Upper Case Assemly

1. See “Removing the Keyboard” on page 61.

2. Disconnect the touchpad cable.

3. Remove the 5 screws that secure the upper case to the lower case. Then turn over the main unit and

remove the 15 screws holding the lower case to the upper case.

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4. Then take the upper case assembly off the main unit.

Removing the Touchpad Board

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a

plastic tweezers.Then release the touchpad cover lock on the back as the picture shows.

6. Remove the touchpad cover, the remove the touchpad button pad. Finally remove the touchpad board from the upper case.

Removing the Touchpad Cable

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

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3. See “Removing the LCD Module” on page 55.

4. See “Removing the Keyboard” on page 61.

5. See “Removing the Upper Case Assemly” on page 63.

6. See “Removing the Touchpad Board” on page 64.

7. Remove the touchpad scroll key then remove the touchpad cable.

Removing the VGA Thermal Plate

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Fan” on page 61.

5. See “Removing the Thermal Module” on page 62.

6. Remove the seven screws holding the VGA thermal plate then remove it.

Removing the CPU Heatsink Plate

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Fan” on page 61.

5. See “Removing the Thermal Module” on page 62.

6. Remove the screw that fastens the CPU heatsink plate then remove it.

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Removing the Second Fan Bracket

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the LCD Module” on page 55.

4. See “Removing the RTC Battery” on page 61.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. Remove the three screws that fasten the second fan bracket then remove the bracket.

Removing the ODD Module(1)

1. See “Removing the Battery” on page 50.

2. Remove the screw that fastens the ODD bracket on the bottom. Push the ODD module at the point the

red arrow indicates hard.Then remove the ODD module from the lower case.

NOTE: If you need to replace the ODD module only, you can remove the ODD module as the steps above.

Removing the ODD Module(2)

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. See “Removing the Thermal Module” on page 62.

6. See “Removing the VGA Thermal Plate” on page 65.

7. Push the ODD module outwards then take the ODD out of the support bracket. Remove the screw that

fastens the ODD support bracket then remove it.

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Removing the HDD Bracket

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. Remove the four screws holding the HDD bracket, then remove the HDD bracket.

Removing the Main Board

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. See “Removing the VGA Thermal Plate” on page 65.

8. See “Removing the CPU Heatsink Plate” on page 65.

9. See “Removing the Second Fan Bracket” on page 66.

10. See “Removing the ODD Module(2)” on page 66.

11. See “Removing the HDD Bracket” on page 67.

12. Disconnect the launch board cable. Tear off the tape that fastens the speaker set cable. Then disconnect

the speaker set cable.

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13. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully.

Removing the DC Board

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. See “Removing the VGA Thermal Plate” on page 65.

8. See “Removing the CPU Heatsink Plate” on page 65.

9. See “Removing the Second Fan Bracket” on page 66.

10. See “Removing the ODD Module(2)” on page 66.

11. See “Removing the HDD Bracket” on page 67.

12. See “Removing the Main Board” on page 67.

13. Remove the two screws that fasten the DC board. Then detach the DC board from the lower case.

Removing the I/O Port Bracket

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

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3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. See “Removing the VGA Thermal Plate” on page 65.

8. See “Removing the CPU Heatsink Plate” on page 65.

9. See “Removing the Second Fan Bracket” on page 66.

10. See “Removing the ODD Module(2)” on page 66.

11. See “Removing the HDD Bracket” on page 67.

12. See “Removing the Main Board” on page 67.

13. Remove the four hex screws to detach the I/O port bracket from the main board.

Removing the PCMCIA Slot

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. See “Removing the VGA Thermal Plate” on page 65.

8. See “Removing the CPU Heatsink Plate” on page 65.

9. See “Removing the Second Fan Bracket” on page 66.

10. See “Removing the ODD Module(2)” on page 66.

11. See “Removing the HDD Bracket” on page 67.

12. See “Removing the Main Board” on page 67.

13. Remove the four screws that secure the PCMCIA slot, then remove the PCMCIA slot from the lower case.

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Removing the Speaker Set

1. See “Removing the Battery” on page 50.

2. See “Removing the Middle Cover” on page 54.

3. See “Removing the Keyboard” on page 61.

4. See “Removing the Upper Case Assemly” on page 63.

5. See “Removing the Fan” on page 61.

6. See “Removing the Thermal Module” on page 62.

7. See “Removing the VGA Thermal Plate” on page 65.

8. See “Removing the CPU Heatsink Plate” on page 65.

9. See “Removing the Second Fan Bracket” on page 66.

10. See “Removing the ODD Module(2)” on page 66.

11. See “Removing the HDD Bracket” on page 67.

12. See “Removing the Main Board” on page 67.

13. See “Removing the DC Board” on page 68.

14. Tear off the tape fastening the speaker set cable. Then remove the four screws that secure the speaker

set. Remove the speaker set from the lower case.

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System Upgrade Procedure

Base Unit to Wireless Unit

1. Turn out the two screws fastening the modem cover then open the cover.

2. Connect the wirless antennae.

3. Insert the wireless LAN board to the wireless socket on the main board.

4. Close the modem cover and fasten the cover with the two screws.

NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket. If you

insert the wireless LAN card first, the pressure you press to fasten the wireless antennae may damage the main board.

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Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options can give false errors and invalid system responses.

1. Obtain the failing symptoms in as much detail as possible.

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating

the same operation.

3. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Go To

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

“Power System Check” on page 74.

“Power-On Self-Test (POST) Error Message” on page 77

“Undetermined Problems” on page 85

“Error Message List” on page 78

“Power-On Self-Test (POST) Error Message” on page 77

Use the customer-reported symptoms and go to “Power-On Self-Test (POST) Error Message” on page 77

“Intermittent Problems” on page 84

“Undetermined Problems” on page 85

Chapter 4

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause

damage to the drive or cause the drive to fail.

Do the following to select the test device.

1. Boot from the diagnostics diskette and start the diagnostics program.

2. See if FDD Test is passed as the program runs to FDD Test.

3. Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1. Reconnect the external diskette drive/DVD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1. Boot from the diagnostics diskette and start the diagnostics program.

2. See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3. Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1. Reconnect the external diskette drive/CD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1. Reconnect the keyboard cables.

2. Replace the keyboard.

3. Replace the main board.

The following auxiliary input devices are supported by this computer:

T Numeric keypad

T External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2. Go to the diagnostic memory in the test items.

3. Press F2 in the test items.

4. Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1. Remove the battery pack.

2. Connect the power adapter and check that power is supplied.

3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by

the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T “Check the Power Adapter” on page 75

T “Check the Battery Pack” on page 76

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Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: +19 to +20.5V Pin 2: 0V, Ground

1. If the voltage is not correct, replace the power adapter.

2. If the voltage is within the range, do the following:

T Replace the System board.

T If the problem is not corrected, see “Undetermined Problems” on page 85.

T If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3. If the power-on indicator does not light up, check the power cord of the power adapter for correct

continuity and installation.

4. If the operational charge does not work, see “Check the Battery Pack” on page 76.

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Check the Battery Pack

To check the battery pack, do the following:

From Software:

1. Check out the Power Management in control Panel

2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3. Repeat the steps 1 and 2, for both battery and adapter.

4. This helps you identify first the problem is on recharging or discharging.

From Hardware:

1. Power off the computer.

2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the

following figure

3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1. Reconnect the touchpad cables.

2. Replace the touchpad.

3. Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

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Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 85.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

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Index of Error Messages

Error Code List

Error Codes Error Messages

006 Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(THe causes will be shown before “Equipment Configuration Error”)

010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

070 Real Time Clock Error

071 CMOS Battery Bad

072 CMOS Checksum Error

110 System disabled.

Incorrect password is specified.

<No error code> Battery critical LOW

In this situation BIOS will issue 4 short beeps then shut down system, no message will show.

<No error code> Thermal critical High

In this situation BIOS will shut down system, not show message.

Error Message List

Error Messages FRU/Action in Sequence

Failure Fixed Disk Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.

Hard disk drive

System board

Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 73.

Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 73.

Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on page 73.

Keyboard locked - Unlock key switch Unlock external keyboard

Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn BIOS ROM

System board

System RAM Failed at offset: nnnn DIMM

System board

Extended RAM Failed at offset: nnnn DIMM

System board

System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure

System CMOS checksum bad - Default configuration used

System timer error RTC battery

system time, then reboot system.

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

System board

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Error Message List

Error Messages FRU/Action in Sequence

Real time clock error RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

System board

Previous boot incomplete - Default configuration used

Memory size found by POST differed from CMOS

Diskette drive A error Check the drive is defined with the proper diskette type in BIOS

Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS

System cache error - Cache disabled System board

CPU ID: System board

DMA Test Failed DIMM

Software NMI Failed DIMM

Fail-Safe Timer NMI Failed DIMM

Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility.

Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility.

Failing Bits: nnnn DIMM

Fixed Disk n None

Invalid System Configuration Data BIOS ROM

I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility.

Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified.

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board

Run “Load Default Settings” in BIOS Setup Utility.

DIMM

System board

Setup Utility

See “External Diskette Drive Check” on page 73.

Setup Utility

System board

RTC battery

System board

RTC battery

System board

BIOS ROM

System board

RTC battery

System board

Diskette drive

Hard disk drive

System board

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Error Message List

No beep Error Messages FRU/Action in Sequence

No beep, power-on indicator turns off and LCD is blank.

No beep, power-on indicator turns on and LCD is blank.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

No beep during POST but system runs correctly. Speaker

Power source (battery pack and power adapter). See “Power System Check” on page 74.

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

LED board.

System board.

Power source (battery pack and power adapter). See “Power System Check” on page 74.

Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Ensure every connector is connected tightly and correctly.

System board

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Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error Action in Sequence

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

LCD inverter ID

LCD inverter

LCD cable

LCD

System board

Indicator-Related Symptoms

Symptom / Error Action in Sequence

Indicator incorrectly remains off or on, but system runs correctly

Reconnect the inverter board

Inverter board

System board

Power-Related Symptoms

Symptom / Error Action in Sequence

Power shuts down during operation Power source (battery pack and power adapter). See “Power

The system doesn’t power-on. Power source (battery pack and power adapter). See “Power

The system doesn’t power-off. Power source (battery pack and power adapter). See “Power

Battery can’t be charged See “Check the Battery Pack” on page 76.

System Check” on page 74.

Battery pack

Power adapter

Hard drive & battery connection board

System board

System Check” on page 74.

Battery pack

Power adapter

Hard drive & battery connection board

System board

System Check” on page 74.

Hold and press the power switch for more than 4 seconds.

System board

Battery pack

System board

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PCMCIA-Related Symptoms

Symptom / Error Action in Sequence

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

System board

PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence

Memory count (size) appears different from actual size.

Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.

DIMM

System board

Speaker-Related Symptoms

Symptom / Error Action in Sequence

In Windows, multimedia programs, no sound comes from the computer.

Internal speakers make noise or emit no sound. Speaker

Audio driver

Speaker

System board

Power Management-Related Symptoms

Symptom / Error Action in Sequence

The system will not enter hibernation Keyboard (if control is from the keyboard)

Hard disk drive

System board

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.

See “Hibernation Mode” on page 30.

Press Fn+

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

System board

See “Hibernation Mode” on page 30.

LCD cover switch

System board

See “Hibernation Mode” on page 30.

Hard disk connection board

Hard disk drive

System board

See “Hibernation Mode” on page 30.

LCD cover switch

System board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

System board

oand see if the computer enters hibernation mode.

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Power Management-Related Symptoms

Symptom / Error Action in Sequence

System hangs intermittently. Reconnect hard disk/CD-ROM drives.

Hard disk connection board

System board

Peripheral-Related Symptoms

Symptom / Error Action in Sequence

System configuration does not match the installed devices.

External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching

USB does not work correctly System board

Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

System board

BIOS Setup Utility is set to Enabled.

Onboard Devices Configuration

Run printer self-test.

Printer driver

Printer cable

Printer

System Board

Utility is set to Enabled.

Device driver

Device cable

Device

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error Action in Sequence

Keyboard (one or more keys) does not work. Reconnect the keyboard cable.

Keyboard

System board

Touchpad does not work. Reconnect touchpad cable.

Touchpad board

System board

Modem-Related Symptoms

Symptom / Error Action in Sequence

Internal modem does not work correctly. Modem phone port

modem combo board

System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 85.

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Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRU.

3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 74):

1. Power-off the computer.

2. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:

T Non-Acer devices

T Printer, mouse, and other external devices

T Battery pack

T Hard disk drive

T DIMM

T CD-ROM/Diskette drive Module

T PC Cards

4. Power-on the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T System board

T LCD assembly

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How to Build NAPP Master Hard Disc Drive

CD to Disk Recovery

1. Prepare NAPP CD, Recovery CD and System CD.

2. Put NAPP CD into the optical drive. Then boot up the system.

3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.

4. NAPP CD will start to preload the system, please click [Y].

5. Select CD to Disk Revocery.

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6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.

After you place the Recovery CD to the optical drive, you will see the display below.

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7. Then insert the System CD to the optical drive.

8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.

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Disk to Disk Recovery

1. Prepare NAPP CD, Recovery CD and System CD.

2. Put NAPP CD into the optical drive. Then boot up the system.

3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.

4. NAPP CD will start to preload the system, please click [Y].

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5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.

NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system.

6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have

to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.

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After you place the Recovery CD to the optical drive, you will see the display below.

7. Then insert the System CD to the optical drive.

91 Chapter 4

Acer Extensa 2700 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Revision History

Copyright

Disclaimer

Conventions

Preface

Table of Contents

Features

System Block Diagram

Board Layout

Top View

Bottom View

Panel

Front View

Left view

Right View

Rear Panel

Bottom View

Indicators

Understanding the icons

Keyboard

Special keys

Hot Keys

Hardware Specifications and Configurations

BIOS Setup Utility

Navigating the BIOS Utility

Information

Main

Advanced

Security

Boot

Exit

BIOS Flash Utility

General Information

Before You Begin

Disassembly Procedure Flowchart

Removing the Battery

Removing the Memory Module

Removing the Wireless LAN Board and the Modem Board

Removing the Hard Disk Drive Module

Disassembling the Hard Disk Drive Module

Removing the LCD Module

Removing the Middle Cover

Removing the Launch Board

Removing the LCD Module

Disassembling the LCD Module

Removing the LCD Bezel

Removing the Inverter Board (15” LCD)

Removing the 15” TFT LCD

Removing the LCD Brackets

Removing the LCD Coaxial Cable

Removing the LCD Hinges

Disassembling the Main Unit

Removing the Keyboard

Removing the RTC Battery

Removing the Fan

Removing the Thermal Module

Removing the Processor

Installing the Processor

Removing the Upper Case Assemly

Removing the Touchpad Board

Removing the Touchpad Cable

Removing the VGA Thermal Plate

Removing the CPU Heatsink Plate

Removing the Second Fan Bracket

Removing the ODD Module(1)

Removing the ODD Module(2)

Removing the HDD Bracket

Removing the Main Board

Removing the DC Board

Removing the I/O Port Bracket

Removing the PCMCIA Slot

Removing the Speaker Set

System Upgrade Procedure

Base Unit to Wireless Unit

System Check Procedures

External Diskette Drive Check