The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should
be recycled according to local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on
the model purchased.
4Chapter 1
System Block Diagram
Chapter 15
Your Acer Notebook tour
1
3
2
4
5
6
7
8
10
9
Top View
#IconItemDescription
1Integrated
webcam
2Display screenAlso called Liquid-Crystal Display (LCD), displays computer
3Power buttonTurns the computer on and off.
4KeyboardFor entering data into your computer
5TouchpadTouch-sensitive pointing device which functions like a
6Click buttons
(left, and right)
7MicrophoneInternal microphone for sound recording.
Web camera for video communication (only for certain
models).
output (configuration may vary by model).
computer mouse.
The left and right buttons function like the left and right
mouse buttons.
6Chapter 1
#IconItemDescription
12
1
8Power indicatorIndicates the computer's power status.
Battery indicatorIndicates the computer's battery status.
1. Charging: The light shows amber when the battery is
charging.
2. Fully charged: The light shows blue when in AC mode.
HDD indicatorIndicates when the hard disk drive is active.
Communication
indicator
9PalmrestComfortable support area for your hands when you use the
10SpeakerDelivers audio output.
Indicates the computer’s wireless connectivity device status.
computer.
Closed Front View
No.IconItemDescription
1Microphone jackAccepts inputs from external microphones.
Headphone/
speaker/line-out
jack
22-in-1 card readerAccepts Secure Digital (SD), MultiMediaCard
Connects to audio line-out devices (e.g.,
speakers, headphones).
(MMC).
Note: Push to remove/install the card. Only one
card can operate at any given time.
Rear view
No.IconItemDescription
1Battery bayHouses the computer's battery pack.
Chapter 17
Right View
213456
213456
No.IconItemDescription
1
2Optical driveInternal optical drive; accepts CDs or DVDs.
3Optical disk access
4Optical drive eject
5Emergency eject
6Kensington lock slotConnects to a Kensington-compatible computer
USB 2.0 portsConnect to USB 2.0 devices
(e.g., USB mouse, USB camera).
Lights up when the optical drive is
indicator
button
hole
active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the
computer is turned off.
Note: Insert a paper clip to the emergency eject
hole to eject the optical drive tray when the
computer is off.
security lock.
Note: Wrap the computer security lock cable
around an immovable object such as a table or
handle of a locked drawer. Insert the lock into the
notch and turn the key to secure the lock. Some
keyless models are also available.
Left View
No.IconItemDescription
1DC-in jackConnects to an AC adapter.
2Ventilation slotsEnable the computer to stay cool,
even after prolonged use.
3External display (VGA)
port
4Ethernet (RJ-45) portConnects to an Ethernet 10/100/1000-
5HDMI portSupports high-definition digital video
6USB 2.0 portConnects to USB 2.0 devices (e.g.,
Connects to a display device (e.g.,
external monitor, LCD projector).
based network.
connections.
USB mouse, USB camera).
8Chapter 1
Base View
1
2
3
4
No.IconItemDescription
1Battery bayHouses the computer's battery pack.
2Battery lockLocks the battery in position.
3Ventilation slotsEnable the computer to stay cool, even after
prolonged use.
4Battery release
latch
Releases the battery for removal.
Indicators
The computer has several easy-to-read status indicators.
IconFunctionDescription
PowerIndicates the computer's power status.
BatteryIndicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when
the battery is charging. 2. Fully charged: The light
shows green when in AC mode.
HDDIndicates when the hard disk drive is active.
Communication indicatorIndicates the computer’s wireless connectivity
device status.
Chapter 19
Touchpad Basics
The following items show you how to use the touchpad:
•Move your finger across the touchpad (1) to move the cursor.
•Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed
SelectClick once.Tap once.
DragClick and hold, then use
finger on the touchpad to
drag the cursor.
Access
context menu
as double-clicking a mouse
button).
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the touchpad on the second
tap and drag the cursor.
Click once.
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger
movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the
touchpad’s responsiveness.
10Chapter 1
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and embedded numeric keypad
The keyboard has two lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
<Fn> + <F11>
Scroll Lock
<Fn> + <F12>
When Num Lock is on, the embedded keypad is in numeric mode.
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Chapter 111
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows, some shortcuts may not function as
<> + <F>: Search for computers (if you are on a network)
taskbar
described.
12Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F3>Communication keyEnables / disables the computer's
communication devices. (Communication
devices may vary by configuration.)
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
screen, external monitor (if connected) and
both.
<Fn> + <F6>Display OffTurns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7>Touchpad toggleTurns the internal Touchpad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + <>Brightness upIncreases the screen brightness.
<Fn> + <>Brightness downDecreases the screen brightness.
<Fn> + <>Volume upIncreases the sound volume.
<Fn> + <>Volume downDecreases the sound volume.
<Fn> + <Home>Play/PausePlay or pause a selected media file.
<Fn> +<Pg Up>StopStop playing the selected media file.
<Fn> +<Pg Dn>PreviousReturn to the previous media file.
Trusted Platform Module (TPM) (Not available with this model)
ItemSpecification
Ver sion
Hardware controller
26Chapter 1
System Power Management
ItemInitialOnStandbySuspendHibernateSoft Off
Initial1
On(S0)234 5
Standby(S1)6
Suspend(S3)7
Hibernate(S4)8
Soft Off(S5)9
Mechanical off is a condition where all power except the RTC battery has been removed from the system.
1. Initial to On state: When the AC adapter or Battery pack has been plugged into the system, the I WPC781
will be reset and initial all output pins then the system goes into Initial state and waiting for power on event. If
the power button is pressed then the system will go into the ON state.
2. ON to Standby state: The system will go into the Standby state when Ibex Peak-M receives the POS
command.
3. ON to Suspend state: The system will go into Suspend state when Ibex Peak-M receives the S2R
command.
4. ON to Hibernate state: The system will go into Hibernate state when Ibex Peak-M receives the S2D
command.
5. ON to Soft Off state: The system will go into Soft Off state when Ibex Peak-M receives the Soft off
command.
6. Standby to ON state: The system will go into ON state when the system receives any wake up events, for
example, keyboard, mouse.
7. Suspend to ON state: The system will go into ON state when the power button is pressed.
8. Hibernate to ON state: The system will go into ON state when the power button is pressed.
9. Soft Off to ON state: The system will go into ON state when the power button is pressed.
Chapter 127
28Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is promptedon
the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
• To choose a menu, use the left and right arrow keys.
• To choose an item, use the up and down arrow keys.
• To change the value of a parameter, press F5 or F6.
• Press Esc while you are in any of the menu options to go to the Exit menu.
• In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
Chapter 229
Information
The Information screen displays a summary of your computer hardware information.
NOTE: The system information is subject to different models.
ParameterDescription
CPU TypeThis field shows the CPU type and speed of the system.
CPU SpeedThis field shows the speed of the CPU.
IDE0 Model NameThis field shows the model name of HDD installed in the system.
IDE0 Serial NumberThis field displays the serial number of HDD installed in the system.
ATAPI Model NameThis field displays the model name of the installed ODD drive.
System BIOS VersionDisplays system BIOS version.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUIDUniversally Unique Identifier (UUID) is an identifier standard used in software
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).
30Chapter 2
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed with 24-
hour format.
System DateSets the system date.Format MM/DD/YYYY
Total MemoryThis field reports the memory size of the system.
Memory size is fixed to 4096MB.
Video Memory
Quiet BootThis will hide POST messages while booting. Option: Enabled or Disabled
Network BootEnables, disables the system boot from LAN (remote
F12 Boot MenuEnables, disables Boot Menu during POST.Option: Disabled or Enabled
D2D RecoveryEnables, disables D2D Recovery function. The function
SATA ModeControl the mode in which the SATA controller should
Shows the video memory size. VGA Memory size=512
MB
server).
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.
operate.
Format: HH:MM:SS
(hour:minute:second)
(month/day/year)
N/A
N/A
Option: Enabled or Disabled
Option: Enabled or Disabled
Option: AHCI mode or IDE
mode
Chapter 231
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows the setting of the Supervisor passwordClear or Set
User Password IsShows the setting of the user password.Clear or Set
HDD Password IsShows the setting of the HDD passwordFrozen, Clear or
Set
Set Supervisor PasswordPress Enter to set the supervisor password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
Set User PasswordPress Enter to set the user password. When user
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.
Set IDE0 Hdd PasswordPress Enter to set the HDD password. When set this
protects the HDD from unauthorized access.
Power on passwordDefines whether a password is required or not while
the events defined in this group happened. The suboptions all require the Supervisor password for
changes and should be grayed out if the user
password was used to enter setup.
Disabled or
Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
the password. If you forget the password, you may have to reset the computer.
32Chapter 2
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press Enter.
3.Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
Chapter 233
Changing a Password
1.Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears.
2.Type the current password in the Enter Current Password field and press Enter.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen displays the following
message.
34Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Chapter 235
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding
Changes
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
Exit utility without saving setup data to CMOS.
36Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
•New versions of system programs
•New features or options
•Restore a BIOS when it becomes corrupted.
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.Create a DOS bootable USB HDD.
2.Copy ZRDv0.08.exe to the USB HDD and remove the HDD form the computer.
3.Reboot the computer and press F2 during the boot sequence to enter the setup menu.
4.Select the Boot menu item and move the entry “USB HDD” to the first position. See “Boot” on page 37.
5.Insert the USB HDD and reboot the computer.
6.At the command prompt, execute ZRDv0.08.exe to begin the flash process. The system will restart
automatically when finished.
7.During the BIOS flash process the message “Please do not Remove AC Power Source” is displayed.
NOTE: If the AC power is not connected, a warning message will be displayed. Connect the AC power to
continue.
Chapter 237
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
1.Double click the WinFlash executable (ZQ8_100W.exe)
2.Click OK to begin the update. A progress screen will display the current state of BIOS flash process.
3.When the process has completed, close all applications and reboot the system.
38Chapter 2
Remove HDD/BIOS Password Utilities
This section provides you with details about removing HDD/BIOS password:
Remove HDD Password:
If you key in the wrong HDD password three times, an error is generated.
To reset the HDD password, perform the following steps:
1.After the error is displayed, press Enter to proceed to the next screen.
2.An error code is generated for use with the unlocking utility. Write down this code before proceeding. In
this example, the code is 54591747.
3.From within the DOS operating system, execute the UnlockHD.EXE file to create an unlock code. Use the
format unlockHD [error code] with the code noted from the previous step.
4.4. Write down the password code generated in the previous step. In this example the password to make
note of is 54591747.
Chapter 239
Removing BIOS Passwords:
If you key in the wrong Supervisor Password three times, the message System will halt! is displayed on the
screen.
If the user is unable to obtain the correct password then it must be removed. There are two methods to do this.
Method 1:
If the BIOS menu item “Power on Password” is set to Enabled, the Crisis utility must be used.
Method 2:
If the BIOS menu item “Power on Password” is set to Disabled.
1.Boot to DOS and execute ClearSuPw.exe.
2. When the message Clear the SU Pws completely is displayed, the supervisor password has been
removed.
40Chapter 2
Miscellaneous Utilities
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.
When the BIOS displays Verifying DMI pool data, it is checking the table correlates with the hardware before
sending the information to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.Start a DOS session.
2.At the command prompt, execute qdmi30a.exe. The following screen shows how to use the dmitools
software:
Using the LAN MAC Utility
Perform the following steps to write MAC information to eeprom:
1.Create a DOS bootable USB HDD.
2.Copy the contents of the LAN_eep folder to the HDD and remove the HDD form the computer.
3.Reboot the computer and press F2 during the boot sequence to enter the setup menu.
4.Select the Boot menu item and move the entry “USB HDD” to the first position. See “Boot” on page 37.
5.Insert the USB HDD and reboot the computer.
6.At the command prompt, change to the LAN_eep folder.
7.Execute MAC.bat xxxxxx, where “xxxxxx” is a 6 character MAC address, to write the MAC information to
eeprom.
Chapter 241
42Chapter 2
Machine Disassembly and Replacement
IMPORTANT:The outside housing and color may vary from the mass produced model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat screwdriver
•Philips screwdriver
•Plastic flat screwdriver
•Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 343
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
44Chapter 3
Disassembly Process
The disassembly process is divided into the following stages:
•External module disassembly
•Main unit disassembly
•LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
ScrewQuantityPart Number
M2.5*6.0-I2186.A08V7.004
M2.0*3.0-I2086.ARE07.002
M3*0.5+3.5I286.N1407.007
M2.0*4.0-I886.R6Z07.002
M2.5*4.0-I286.T23V7.009
Chapter 345
External Modules Disassembly Process
IMPORTANT:The outside housing and color may vary from the mass produced model.
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on
the components that need to be removed during servicing. For example, if you want to remove the mainboard, you
must first remove the keyboard, then disassemble the inside assembly frame in that order.
Screw List
StepScrewQuantityPart No.
ODD Module DisassemblyM2.5*6.0-I186.A08V7.004
ODD Bracket DisassemblyM2.0*3.0-I286.ARE07.002
46Chapter 3
Removing the Battery Pack
2
1
1. Turn the computer over. Slide the battery lock in the direction shown.
2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the
battery and follow local regulations for disposal.
Chapter 347
Removing the SD Dummy Card
1. See “Removing the Battery Pack” on page 47.
2. Push the SD dummy card all the way in to eject it.
3. Pull it out from the slot.
48Chapter 3
Removing the Keyboard
NOTE: NOTE: The model displayed in this service guide may differ in color to the one in your package.
1. See “Removing the Battery Pack” on page 47.
2. Turn the computer over and fully open the lid. There are five (5) securing clips that must be released in order to
remove the keyboard.
3. Release each clip, working from one side to the other.
4. Using both hands, gently pry up the keyboard as shown and turn it over onto the palm rest.
Chapter 349
5. Unlock the keyboard FPC and disconnect the cable as shown. Lift the keyboard clear of the chassis.
6. Unlock and disconnect the touchpad FPC from the mainboard:
50Chapter 3
Removing the ODD Module
1. See “Removing the Battery Pack” on page 47.
2. Remove the one (1) screw securing the ODD module in place.
StepSizeQuantityScrew Type
ODD Bracket
Disassembly
M2.5*6.0-I1
3. Grasp the ODD by the bezel and slide it out of the chassis.
Chapter 351
4. Remove the ODD bezel by rotating the top edge downward.
5. Remove the two screws securing the ODD bracket.
StepSizeQuantityScrew Type
ODD Bracket
Disassembly
6. Remove the bracket from the ODD.
M2.0*3.0-I2
52Chapter 3
Main Unit Disassembly Process
Main Unit Disassembly Flowchart
NOTE: Use the process highlighted in red to access the Bluetooth module
Bluetooth Module DisassemblyM2.0*3.0-I186.ARE07.002
Removing the Lower Cover
1. See “External Modules Disassembly Process” on page 46.
2. Remove the twenty four (24) securing screws from the lower cover.
StepSizeQuantityScrew Type
Lower Cover
(red callout)
Battery Bay
(green callout)
54Chapter 3
M2.5*6.0-I18
M2.0*3.0-I6
3. Grasp the ODD bay with the right hand and the right edge of the lower cover with the right hand. Lift the lower
cover from the device.
Chapter 355
Disassembly Overview
11
10
9
8
7
6
5
4
3
2
1
1. See “Removing the Lower Cover” on page 56.
2. This section is an overview of the major components of the main unit.
ItemDescriptionItemDescription
1VGA heatsink7Speaker cable
2LVDS cable8Bluetooth cable
3Thermal module9RTC battery
4WLAN module10HDD
5DIMM module(s)11USB module
6CPU
56Chapter 3
Removing the DIMM Modules
1. See “Removing the Lower Cover” on page 54.
2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
3. Remove the DIMM module.
4. Repeat steps for the second DIMM module if present.
Chapter 357
Removing the WLAN Module
1. See “Disassembly Overview” on page 58.
2. Disconnect the two (2) cables from the WLAN module.
3. Remove the one (1) screw.
StepSizeQuantityScrew Type
WLAN Module
Disassembly
58Chapter 3
M2.0*3.0-I1
4. Detach and remove the WLAN module from the WLAN socket.
Removing the USB Board
1. See “Disassembly Overview” on page 58.
2. Unlock and disconnect the USB FFC from the USB board. Repeat for the mainboard connector.
Chapter 359
3. Remove the one (1) screw from the USB board.
StepSizeQuantityScrew Type
USB Board
Disassembly
4. Lift the USB board upward and away from the chassis.
M2.0*4.0-I1
60Chapter 3
Removing the RTC Battery
1. See “Disassembly Overview” on page 58.
2. Disconnect the RTC battery cable from the mainboard.
3. Lift the RTC battery away from the mainboard.
NOTE: The RTC battery has been highlighted with a yellow callout in the previous image. Please detach the
RTC battery and follow local regulations for disposal.
Chapter 361
Removing the HDD Module
1. See “Disassembly Overview” on page 58.
2. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface.
3. Remove the HDD from the bay.
62Chapter 3
4. Remove the two (2) screws from the bracket.
StepSizeQuantityScrew Type
HDD Carrier
Disassembly
5. Remove the bracket from the HDD.
M3*0.5+3.5I2
Chapter 363
Removing the LCD Module
1. See “Disassembly Overview” on page 58.
2. Remove the tape adhering the antenna cables to the mainboard.
3. Remove the WLAN antennas from the cable guides.
4. Unlock and disconnect the LVDS cable.
64Chapter 3
5. Remove the two (2) screws from the left and right hinges.
1
2
2
2
1
StepSizeQuantityScrew Type
LCD Module
Disassembly
6. Tilt the upper cover upwards (1) and push down near the hinges to separate it from the LCD module (2).
M2.5*6.0-I2
7. Lower the upper cover until the it is clear of the LCD module hinges (1) and then pull away to remove it (2).
Chapter 365
Removing the Thermal Module
1. See “Disassembly Overview” on page 58.
2. Loosen the two (2) captive screws connecting the VGA heat sink to the mainboard.
3. Lift the VGA heat sink using the thumb and forefinger to remove it from the mainboard.
4. Disconnect the fan cable as shown.
66Chapter 3
5. Loosen the six (6) captive screws (in numerical order from 1 to 6) and remove the one (1) screw from the fan
6
5
1
4
3
2
module.
StepSizeQuantityScrew Type
Thermal Module
Disassembly
M2.0*4.0-I (green
callout)
1
6. Carefully lift up the thermal module assembly and remove it from the mainboard.
IMPORTANT:Place the thermal module on a clean, dry surface when it is not installed.
Chapter 367
Removing the CPU
1. See “Removing the Thermal Module” on page 68.
2. Using a slotted screw driver, rotate the CPU locking screw 180° counter-clockwise as shown.
3. Carefully lift the CPU clear of the socket.
IMPORTANT:Place the CPU on a clean, dry surface when it is not installed.
68Chapter 3
Removing the Mainboard
1. See “Removing the CPU” on page 70.
2. Disconnect the speaker cable from the mainboard connector and move it away from the mainboard.
3. Disconnect the Bluetooth cable from the mainboard connector and move it away from the mainboard.
Chapter 369
4. Remove the one (1) securing screw from the mainboard (1) and lift the mainboard away from the lower cover
1
2
2
(2).
StepSizeQuantityScrew Type
Mainboard
Disassembly
M2.0*4.0-I1
70Chapter 3
Removing the Bluetooth Module
1. See “Removing the Mainboard” on page 71.
2. Turn the mainboard over and locate the Bluetooth module.
3. Separate the Bluetooth cable from the adhesive strip on the mainboard.
Chapter 371
4. Disconnect the Bluetooth cable from the Bluetooth module.
1
2
5. Remove the one (1) screw securing the Bluetooth module to the mainboard.
StepSizeQuantityScrew Type
Bluetooth Module
Disassembly
6. Pull the Bluetooth module away from the metal post (1) and then lift up to remove it from the mainboard (2).
M2.0*3.0-I1
72Chapter 3
NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image.
Please detach the Circuit board and follow local regulations for disposal.
Chapter 373
LCD Module Disassembly Process
LCD Module Disassembly Flowchart
Screw List
StepScrewQuantityPart No.
LCD Bezel DisassemblyM2.5*4.0-I286.T23V7.009
LCD Panel DisassemblyM2.0*4.0-I686.R6Z07.002
LCD Hinge DisassemblyM2.0*3.0-I486.ARE07.002
74Chapter 3
Removing the LCD Bezel
1. See “Removing the LCD Module” on page 66.
2. Remove the two (2) bezel screws from the LCD modulele.
StepSizeQuantityScrew Type
LCD Bezel
Disassembly
M2.5*4.0-I2
3. Pry the bezel upwards at the base of the LCD module releasing it from the latches.
Chapter 375
4. Continue separating the latches along the sides of the bezel working towards the top.
5. Release the latches at the top of the LCD bezel.
6. Lift the Bezel clear of the LCD module.
76Chapter 3
Removing the Camera (CCD) Module
1. See “Removing the LCD Bezel” on page 77.
2. Locate the CCD module on the LCD cover.
3. Lift the CCD module from the LCD cover.
4. Disconnect the cable as shown.
NOTE: Take care not to damage the cable.
Chapter 377
Removing the LCD Panel
1. See “Removing the LCD Bezel” on page 77.
2. Remove the six (6) securing screws from the LCD panel.
StepSizeQuantityScrew Type
LCD Panel
Disassembly
M2.0*4.0-I6
3. Remove the LVDS cable from the cable guides.
78Chapter 3
4. Lift the LCD panel clear of the LCD cover as shown.
Remove the LCD Hinges
1. See “Removing the LCD Panel” on page 80.
2. Remove the four (4) screws, 2 on each side. Separate the hinges from the LCD panel.
StepSizeQuantityScrew Type
LCD Hinge
Disassembly
Chapter 379
M2.0*3.0-I4
Removing the LVDS Cable
1. See “Removing the LCD Panel” on page 80.
2. Locate the LVDS cable on the LCD panel.
3. Detach the CCD cable from the back of the LCD panel.
80Chapter 3
4. Detach the LVDS cable from the adhesive strip on the LCD panel.
5. Remove the yellow tape securing the LVDS cable.
6. Starting from the top, remove the clear mylar covering and disconnect the LVDS cable from the LCD panel.
Chapter 381
Removing the WLAN Antennas
1. See “Removing the LCD Panel” on page 80.
2. Remove the black and white WLAN antennas from the cable guides.
3. Remove the black antenna from the LCD cover. Repeat for the white antenna.
82Chapter 3
LCD Module Assembly Process
Replacing the WLAN Antennas
1. Place the black antenna onto the LCD cover as shown. Repeat for the white antenna.
2. Place the black and white WLAN antennas into the cable guides as shown.
Chapter 383
Replacing the LVDS Cable
1. Turn the LCD panel face down on a non-abrasive, clean surface. Ensure the panel face does not get damaged.
Connect the LVDS cable to the LCD panel. Place the clear mylar tape over the connector and press firmly.
2. Replace the yellow adhesive tape to secure the LVDS cable.
3. Attach the LVDS cable to the adhesive strip on the LCD panel.
84Chapter 3
4. Adhere the camera cable to the LCD panel.
NOTE: Ensure that the cable is aligned correctly on the panel to prevent damage to the CCD module. Marked
area is provided to show correct position of LVDS cable.
Chapter 385
Replacing the LCD Hinges
1. See “Removing the LCD Panel” on page 80.
2. Replace the four (4) screws, 2 on each side to secure the hinges.
StepSizeQuantityScrew Type
LCD Hinge
Assembly
M2.0*3.0-I4
86Chapter 3
Replacing the LCD Panel
1. Place the LCD panel on the LCD cover as shown.
2. Place the LVDS cable into the cable guides.
Chapter 387
3. Replace the six (6) securing screws to secure the LCD panel.
StepSizeQuantityScrew Type
LCD Panel
Assembly
M2.0*4.0-I6
88Chapter 3
Replacing the Camera (CCD) Module
1. Connect the CCD cable as shown.
NOTE: Take care not to damage the cable.
2. Place the camera module onto the LCD cover. Apply gentle pressure to fix the adhesive.
Chapter 389
Replacing the LCD Bezel
1. Place the bezel hinge covers over the hinges.
2. Ensure the LVDS and WLAN antenna cable bundle are exiting the left hinge as shown.
3. Apply pressure to snap the latches together.
90Chapter 3
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