Acer E732Z, E732G, E732ZG, E732 User Manual

eMachines E732/E732G/E732Z/E732ZG
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Please refer to the table below for the updates made on this service guides.
Date Chapter Updates
II
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
V
VI
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
System Utilities 29
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Machine Disassembly and Replacement 43
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
External Modules Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembly Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
1
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Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Remove the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
LCD Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Replacing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Main Unit Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Replacing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
External Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshooting 117
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
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Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Jumper and Connector Locations 137
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
FRU (Field Replaceable Unit) List 141
eMachines E732 series Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
eMachines E732 series FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Model Definition and Configuration 154
eME732 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
eME732G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
eME732ZG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
eME732Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Test Compatible Components 173
Online Support Information 179
Index 181
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4

System Specifications

Features

Below is a brief summary of the computer’s many features:
NOTE: Items denoted with an (*) are only available for selected models.
Operating system
Genuine Windows® 7 Home Premium 64-bit
Genuine Windows® 7 Home Basic 64-bit
CPU and chipset
Mobile Intel® HM55 Express Chipset
eME732
Intel® Core™ i-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache
eME732G
Intel® Core i-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.26/2.4/2.53 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache
eME732Z/eME732ZG
Intel® Pentium® processor P6100/P6200 (3 MB L3 cache, 2/2.13 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache
Chapter 1
System memory
Dual-channel DDR3 SDRAM support:
Up to 4 GB of DDR3 memory, upgradable to 8 GB using two soDIMM modules
Storage
Hard disk drive
160/250/320/500/640/750 GB or larger
Multi-in-1 card reader, supporting:
Secure Digital™ (SD) Card and MultiMediaCard™ (MMC)
Display
15.6" HD 1366 x 768 (WXGA) pixel resolution, high-brightness (200-nit), glare
16:9 aspect ratio
Chapter 1 1
Graphics
Dual independent display support
16.7 million colors
External resolution / refresh rates:
MPEG-2/DVD decoding
eME732/eME732Z
Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10
WMV9 (VC-1) and H.264 (AVC) decoding
HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
eME732G/eME732ZG
ATI Mobility Radeon™ HD 5650 with 1024 MB of dedicated DDR3 VRAM, supporting Unified
ATI Mobility Radeon™ HD 5470 with 512 MB of dedicated DDR3 VRAM, supporting Unified Video
VC-1 and H.264 (AVC) decoding
Microsoft® DirectX® Video Acceleration (DXVA) application interface (API)
HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
VGA port up to 2560 x 1600: 60 Hz
HDMI™ port up to 1920 x 1080: 60 Hz
Protection) support
Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1
Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1
Protection) support
Audio
High-definition audio support with one built-in speaker
MS-Sound compatible
Optical media drive
8X DVD-Super Multi double-layer drive:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X
DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X
DVD-RW, 8X DVD+RW, 5X DVD-RAM
Dimensions and weight
Dimensions
381 (W) x 253 (D) x 25/34.7 (H) mm (14.96 x 9.9 x 0.98/1.36 inches)
Weight
2.6 kg (6.37 lbs.) with 6-cell battery pack
2 Chapter 1
Webcam
Video conferencing solution, featuring:
Webcam with 1280 x 1024 resolution
Wireless and networking
WLAN:
802.11 b/g/n Wi-Fi CERTIFIED™
802.11 b/g Wi-Fi CERTIFIED™
WPAN:
Bluetooth® 3.0+HS
LAN: Gigabit Ethernet, Wake-on-LAN ready
Power adapter and battery
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes
Power adapter
3-pin 65 W AC adapter:
108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)
225 g (0.49 lbs.) with 180 cm DC cable
Battery
48 Wh 4400 mAh 6-cell Li-ion standard battery pack
Battery life: 4.5 hours
ENERGY STAR®
Input and control
Keyboard
86-/87-/91-key eMachines FineTip keyboard with international language support
•Touchpad
Multi-gesture Touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys
Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down
Input and output
2-in-1 card reader (SD™, MMC)
Three USB 2.0 ports
HDMI™ port with HDCP support
External display (VGA) port
Headphone/speaker/line-out jack
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
Chapter 1 3
Options and accessories
1/2/4 GB DDR3 1066 MHz soDIMM module
3-pin 65 W AC adapter
48Wh 4400 mAh 6-cell Li-ion battery pack
Software
Productivity
eMachines Power Management
eMachines Recovery Management
Adobe® Flash® Player 10
Adobe® Reader® 9.1
Google Toolbar™
Microsoft® Office 2010 preloaded (purchase a product key to activate)
Microsoft® Office Starter 2010
Norton™ Online Backup
Security
Norton Internet Security™ 2011
Multimedia
Corel® WinDVD (for models with Windows® 7 Basic)
NTI Media Maker™
•Gaming
WildTangent® (except China, Japan, Hong Kong, Korea)
Communication and ISP
Microsoft® Silverlight™
Skype™
Windows Live™ Essentials - Wave 3 (Mail, Photo Gallery, Live™ Messenger, Writer)
Web links and utilities
eMachines Identity Card
eMachines Registration
eMachines Updater
Environment
Temperature:
Operating: 41 °F to 95 °F (5 °C to 35 °C)
Non-operating: -4 °F to -149 °F (20 °C to 65 °C)
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on
the model purchased.
4 Chapter 1

System Block Diagram

Chapter 1 5

Your Acer Notebook tour

1
3
2
4
5
6
7
8
10
9

Top View

# Icon Item Description
1 Integrated
webcam
2 Display screen Also called Liquid-Crystal Display (LCD), displays computer
3 Power button Turns the computer on and off.
4 Keyboard For entering data into your computer
5 Touchpad Touch-sensitive pointing device which functions like a
6 Click buttons
(left, and right)
7 Microphone Internal microphone for sound recording.
Web camera for video communication (only for certain models).
output (configuration may vary by model).
computer mouse.
The left and right buttons function like the left and right mouse buttons.
6 Chapter 1
# Icon Item Description
12
1
8 Power indicator Indicates the computer's power status.
Battery indicator Indicates the computer's battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
HDD indicator Indicates when the hard disk drive is active.
Communication indicator
9 Palmrest Comfortable support area for your hands when you use the
10 Speaker Delivers audio output.
Indicates the computer’s wireless connectivity device status.
computer.

Closed Front View

No. Icon Item Description
1 Microphone jack Accepts inputs from external microphones.
Headphone/ speaker/line-out jack
2 2-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard
Connects to audio line-out devices (e.g., speakers, headphones).
(MMC). Note: Push to remove/install the card. Only one
card can operate at any given time.

Rear view

No. Icon Item Description
1 Battery bay Houses the computer's battery pack.
Chapter 1 7

Right View

213456
213456
No. Icon Item Description
1
2 Optical drive Internal optical drive; accepts CDs or DVDs.
3 Optical disk access
4 Optical drive eject
5 Emergency eject
6 Kensington lock slot Connects to a Kensington-compatible computer
USB 2.0 ports Connect to USB 2.0 devices
(e.g., USB mouse, USB camera).
Lights up when the optical drive is
indicator
button
hole
active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the computer is turned off. Note: Insert a paper clip to the emergency eject
hole to eject the optical drive tray when the computer is off.
security lock. Note: Wrap the computer security lock cable
around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Left View

No. Icon Item Description
1 DC-in jack Connects to an AC adapter.
2 Ventilation slots Enable the computer to stay cool,
even after prolonged use.
3 External display (VGA)
port
4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-
5 HDMI port Supports high-definition digital video
6 USB 2.0 port Connects to USB 2.0 devices (e.g.,
Connects to a display device (e.g., external monitor, LCD projector).
based network.
connections.
USB mouse, USB camera).
8 Chapter 1

Base View

1
2
3
4
No. Icon Item Description
1 Battery bay Houses the computer's battery pack.
2 Battery lock Locks the battery in position.
3 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
4 Battery release
latch
Releases the battery for removal.

Indicators

The computer has several easy-to-read status indicators.
Icon Function Description
Power Indicates the computer's power status.
Battery Indicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
HDD Indicates when the hard disk drive is active.
Communication indicator Indicates the computer’s wireless connectivity
device status.
Chapter 1 9

Touchpad Basics

The following items show you how to use the touchpad:
Move your finger across the touchpad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
Function Left Button (2) Right Button (3) Main Touchpad (1)
Execute Quickly click twice. Tap twice (at the same speed
Select Click once. Tap once.
Drag Click and hold, then use
finger on the touchpad to drag the cursor.
Access context menu
as double-clicking a mouse button).
Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.
Click once.
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger
movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.
10 Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock <Fn> + <F11>
Scroll Lock <Fn> + <F12>
When Num Lock is on, the embedded keypad is in numeric mode.
When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Chapter 1 11

Windows Keys

The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of functions:
<>: Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows, some shortcuts may not function as
<> + <F>: Search for computers (if you are on a network)
taskbar
described.
12 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F3> Communication key Enables / disables the computer's
communication devices. (Communication devices may vary by configuration.)
<Fn> + <F4> Sleep Puts the computer in Sleep mode.
<Fn> + <F5> Display toggle Switches display output between the display
screen, external monitor (if connected) and both.
<Fn> + <F6> Display Off Turns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7> Touchpad toggle Turns the internal Touchpad on and off.
<Fn> + <F8> Speaker toggle Turns the speakers on and off.
<Fn> + <> Brightness up Increases the screen brightness.
<Fn> + <> Brightness down Decreases the screen brightness.
<Fn> + <> Volume up Increases the sound volume.
<Fn> + <> Volume down Decreases the sound volume.
<Fn> + <Home> Play/Pause Play or pause a selected media file.
<Fn> +<Pg Up> Stop Stop playing the selected media file.
<Fn> +<Pg Dn> Previous Return to the previous media file.
<Fn> + <End> Next Jump to the next media file.
Chapter 1 13

Hardware Specifications and Configurations

Processor
Item Specification
CPU Type Intel Arrandale
CPU Package rPGA 989
Core Logic Intel Ibex-Peak (HM55)
Core Voltage 0.725–1.4
Processor Specifications
Item
Ci3350M 2.26 G 2 2.5 GT/s PGA988 3 M 0.725–
Ci3350M 2.26 G 2 2.5 GT/s PGA988 3 M 0.725–
Ci3370M 2.40 G 2 2.5 GT/s PGA988 3 M 0.725–
PMDP6100 2.00 G 2 PGA988 3 M KC.61001.DPP
PMDP6200 2.13 G 2 PGA988 3 M KC.62001.DPP
CPU Fan True Value Table (TJ105)
Fan On (Celsius) Fan Off (Celsius) RPM
45 40 2950
55 50 3300
69 62 3650
81 76 3950
93 88 max
Throttling 50%: On= 100°C; OFF=94°C
OS shut down at 105°C; H/W shut down at 105°C
CPU Fan True Value Table (TJ90)
Fan On (Celsius) Fan Off (Celsius) RPM
45 40 2950
55 50 3300
69 62 3650
81 76 3950
93 88 max
CPU
Speed
Cores
Bus
Speed
(GHz)
Mfg.
Tec h
Cache
Size
Core
Vol tag e
1.4V
1.4 V
1.4 V
P/N
KC.35001.DMP
KC.35K01.DMP
KC.37K01.DMP
Throttling 50%: On= 100°C; OFF=94°C
OS shut down at 105°C; H/W shut down at 105°C
14 Chapter 1
System Memory
Item Specification
Memory controller Intel Arrandale
Memory size 0MB (no on-board memory)
DIMM socket number 2 sockets
Supports memory size per socket 4 GB
Supports maximum memory size 8 GB
Supports DIMM type DDR 3 Synchronous DRAM
Supports DIMM speed 1600Mbps/1333Mbps/1066Mbps
Supports DIMM voltage 1.5V +/- 0.075V
Supports DIMM package 204-pin socket 989-pin Micro-FCPGA
Memory module combinations You can install memory modules in any combinations as long as
they match the above specifications.
System Board Major Chips
Item Specification
Core logic Ibex Peak-M
VGA Arrandale
Robson XT & Park XT Capilano-Pro & Madison-Pro
LAN BRM 57780
USB 2.0 Ibex Peak-M
Super I/O controller Ibex Peak-M
Bluetooth Ibex Peak-M
Wireless Ibex Peak-M
PCMCIA N/A
Audio codec ALC272X
Card reader AU6437-GBL
BIOS
Item Specification
BIOS vendor InsydeH20
BIOS version 0.06
BIOS ROM type
Features
Speaker
Item Specification
Vendor
Module No.
Power Rating
Output Sound Pressure Level
Response FO
Distortion
Chapter 1 15
Memory Combinations
Slot 1 Slot 2 Total Memor y
0MB 512MB 512MB
0MB 1024MB 1024MB
0MB 2048MB 2048MB
0MB 4096MB 4096MB
512MB 512MB 1024MB
512MB 1024MB 1536MB
512MB 2048MB 2560MB
512MB 4096MB 4608MB
1024MB 512MB 1536MB
1024MB 1024MB 2048MB
1024MB 2048MB 3072MB
1024MB 4096MB 5120MB
2048MB 512MB 2560MB
2048MB 1024MB 3072MB
2048MB 2048MB 4096MB
2048MB 4096MB 6144MB
4096MB 512MB 4068MB
4096MB 1024MB 5120MB
4096MB 2048MB 6144MB
4096MB 4096MB 8192MB
NOTE: The memory combinations for slots 1 and 2 can be reversed.
Wireless Module 802.11b/g/Draft-N
Item Specification
Manufacturer Foxconn QMI
Model 43225 HB95BG HB97 HB97
Supported standards
IEEE 802.11b/g/n IEEE 802.11b/11g IEEE 802.11b/g/n
LAN Interface
Item Specification
LAN chipset BRM 57780
LAN connector type RJ-45
LAN connector location Left side
Features Integrated 10/100/1000BASE-T transceiver
Automatic MDI crossover function
10/100/1000BASE-T full-duplex/half-duplex MAC
Receive side scaling (RSS) for multicore processors
Complies with IEEE 802.3, 802.3u, 802.3ab, and
802.1p
IPv4 and IPv6 large send offload and checksum offload (LSO/TCO)
Wake on LAN (WOL) support meeting ACPI requirements
PCI Express CLKREQ# support
Integrated switching regulator
16 Chapter 1
Bluetooth Interface
Item Specification
Chipset BT 2.1
Foxconn Bluetooth BRM2070
Foxconn Bluetooth AR3011
BT 3.0
Foxconn Bluetooth BRM2046
Foxconn Bluetooth ATH AR3011
Foxconn Bluetooth BRM 2070
Radio Technology FHSS
Operating Frequency 2402 ~ 2480MHz ISM band
Channel Numbers 79 channels with 1MHz BW
Transmitter Output Power -6~4dBm output power for class2 operation
Receiver Sensitivity -75dBm @ 0.1% BER (Max)
Maximum Receiver Signal -10dBm
Operating Voltage 3.3V+/-0.3V
Interface USB 2.0
Protocol BRM2070: BT2.1+EDR; supporting BT3.0+HS after driver upgrade
AR3011: BT2.1+EDR; supporting BT3.0+HS after driver upgrade BRM2046: BT2.1+EDR ATH AR3011: BRM 2070:
Connector type BRM2070: JST SM06B-XSRK-ETB (HF)
AR3011: SM08B-SURS-TF(LF)(SN) JST BRM2046: JST SM08B-SURS-TF ATH AR3011: BRM 2070:
3G Module (Not available with this model)
Item Specification
Manufacturer
Model
Card Type
Throughput
Supported Services
Hard Disk Drive Interface
Item Specification
Capacity (GB) 160 250
Vendor & Model Name
Bytes per sector
Data heads 2 1 2 3 2
Drive Format
Seagate ST9160314AS HGST HTS545016B9A300 Toshiba MK1665GSX WD WD1600BEVT-22A23T0
512
Seagate ST9250315AS HGST HTS545025B9A300 Toshiba MK2565GSX WD WD2500BEVT
Chapter 1 17
Item Specification
Disks 1 1 1 2 1
Spindle speed (RPM)
Performance Specifications
Buffer size 8 MB
Interface SATA
Max. Media Transfer Rate (Mbytes/sec max.)
Max. Data Transfer Rate
(Mbytes/sec)
DC Power Requirements
Voltage tolerance
Hard Disk Drive Interface (continued)
Item Specification
Capacity (GB) 320 500
Vendor & Model Name
Bytes per sector
Data heads 3 2 2 4 2
Drive Format
Disks 221 1221
Spindle speed (RPM)
Performance Specifications
Buffer size 8 MB
Interface SATA
Max. Media Transfer Rate (Mbytes/sec max.)
Max. Data Transfer Rate
(Mbytes/sec)
DC Power Requirements
Voltage tolerance
5400
300 300 300 300 300 384 300
1175 875 108544 1175 875 1031 108544
5V ±5%
Seagate ST9320310AS HGST HTS545032B9A300 Toshiba MK3265GSX WD WD3200BPVT-22ZEST0
512
5400
300 300 384 300 300 300 384 300
1175 112000 1273 108544 1175 112000 1031 108544
5V ±5%
Seagate ST9500325AS HGST HTS545050B9A300 Toshiba MK5065GSX WD WD5000BEVT-22A0RT0
18 Chapter 1
Hard Disk Drive Interface (continued)
Item Specification
Capacity (GB) 640 750
Vendor & Model Name Toshiba MK6465GSX
Western Digital WD6400BEVT-22A0RT0
Bytes per sector 512
Data heads 4 4
Drive Format
Disks 2 2
Spindle speed (RPM) 5400
Performance Specifications
Buffer size 8 MB
Interface SATA
Max. Media Transfer Rate (Mbytes/sec max.)
Max. Data Transfer Rate (buffer to/from media)
(Mbytes/sec)
DC Power Requirements
Voltage tolerance 5V ±5%
300
1273, 108544 108544
Western Digital WD7500BPVT-22HXZT1
USB Port
Item Specification
Chipset Ibex Peak-M
USB compliance level USB 2.0
UHCI / EHCI 2 EHCI, 6 UHCI
Number of USB port(s) 3
Location 1 on the left side, 2 on the right side
Serial port function control
Audio Subsystem
Item Specification
Audio Controller ALC272X
Chipset On board
Package
Speaker Amplifier
Audio port
Internal One speaker
Compatibility WLP 3.10
Sampling rate All DACs support independent 44.1k/48k/96k/192kHz sample rateit
External Mic jack
Ibex Peak-M
EAX 1.0 & 2.0
Direct Sound 3D
I3DL2
Headphone/speaker/line-out jack
Chapter 1 19
Video Interface
Item Specification
Chipset Arrandale Robson XT & Park XT
Capilano-Pro & Madison-Pro
Package rPGA 989 962 FCBGA
Interface LVDS / CRT
Compatibility 1366x768/60Hz(16:9) / 1280x720/60Hz(16:9) / 1024x768/60Hz(4:3) /
800x600/60Hz(4:3)
Sampling rate 60Hz
Internal microphone Yes
Internal speaker / quantity
VRAM
Item Specification
Chipset Arrandale Robson XT & Park XT Capilano-Pro &
Memory size N/A 512 MB 1 / 2 GB
Interface PCI-E
HDMI Port
Item Specification
Compliance level 1.3 compliant
Throughput Up to 2.5Gbps per lane (250MHz pixel clock)
Number of HDMI port(s) 1
Location Left side
1
Madison-Pro
PCMCIA Port (Not available in this model)
Item Specification
PCMCIA controller
Supports card type
Number of slots
Access location
Supports ZV (Zoomed Video) port
Supports 32-bit CardBus
20 Chapter 1
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