Acer dynaivid graphics dock Service Manual

Acer DynaVivid Graphics Dock

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

iii

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

appear on screen.

information related to the current topic.

result from doing or not doing specific actions.

avoid possible hardware or software problems.

relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Your Graphics Dock Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Machine Disassembly and Replacement 7

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Removing the Monitor Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Replacing the Monitor Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Replacing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Troubleshooting 27

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

HDMI Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Other Function Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Connector Locations 33

Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Mainboard Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

FRU (Field Replaceable Unit) List 35

Acer DynaVivid Graphics Dock Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . .36

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Test Compatible Components 39

Notebook vs. LCD Monitor Cross Test List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Notebook vs. Project Crosscheck List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Online Support Information 43 Index 45

vii

viii

System Specifications

Features

Below is a brief summary of the graphics dock many features:

Video Controller

• ATI Mobility Radeon HD 4670

Dimensions and Weight)

• Weight: 0.65 kg

• Dimensions: 193.5 (W) x 193.5 (D) x 32.8 (H) mm

Power supply

• 3-pin 65 W AC adapter

Chapter 1

SI/O interface

• Six USB ports

• HDMI port

• HDCP supported external display (VGA) port

• DC-in jack for AC adapter

• Acer DynaVivid Graphics Dock connector

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

NOTE: The specifications listed above are for reference only. The exact configuration of the graphics dock

depends on the model purchased.

Chapter 1 1

System Block Diagram

LASSO

CONNECTOR

CRT CONNECTOR

HDMI CONNECTOR

PCI-E x8

CRT

HDMI

ATi

M96-XT

FCBGA 962pin

FPC CONN

USB HUB IC

DDR3 64M*16

CH-A

DDR3 64M*16

CH-B

DDR3 64M*16

USB

USB USB USB USBUSB

2 Chapter 1

Your Graphics Dock Tour

12 345

This section provides an overview of the features and functions of the graphics dock.

Side Views

HDMI

No. Icon Item Description

1 HDMI HDMI port Supports high-definition digital video connections. 2 External display

(VGA) port

Connects to a display device (e.g., external monitor, LCD projector).

3 Acer DynaVivid

Graphics Dock connector

4 DC-in jack Connects to an AC adapter.

5 Kensington lock

slot

Connects to Acer DynaVivid Graphics Dock.

Connects to a Kensington-compatible computer security lock.

USB Connector Sides View

No. Icon Item Description

1 USB 2.0 ports Connects to USB 2.0 devices.

Chapter 1 3

No. Icon Item Description

2 Ventilation Slots Air flow grill.

CAUTION: Always ensure that the ventilation slots are uncovered and air can freely flow through the grill.

Base View

No. Icon Item Description

1 Kensington lock

slot

2 Lock hole Secures the device to the stand.

Connects to a Kensington-compatible computer security lock.

4 Chapter 1

Hardware Specifications and Configurations

Video Chip

Item Specification

Video Chip M96 XT Package 962 FCBGA Features • lPCI Express Revision 2.0

• DirectX 10.1 with Shader Model 4.1

• VESA DisplayPort technologies

• Integrated HDMI and HDCP keys

• Unified Video Decoder 2.0 (UVD2)

• HD-DVD

• Blu-Ray decoder

CPU Fan True Value Table

CPU Temperature

(Celsius)

46 3200 31 56 3700 35 65 4200 38 72 4800 46 85 95%Duty 90%

Fan Speed (RPM) SPL Spec (dBA)

Throttling 50%: On= 81°C; OFF=90°C OS shut down at 100°C; H/W shut down at 92°C

USB Hub

Item Specification

USB Hub GL852 Features • Compliant to USB specification Revision 2.0

• On-chip 8-bit micro-processor

• Multiple Transaction translator (MTT)

• Each downstream port supports two-color status indicator

• Supports both individual and gang modes

• Supports gang mode of power management and over-current detection for downstream ports

• Conforms to bus power requirements

• Automatic switching between self-powered and bus-powered modes

• Integrated USB 2.0 transceiver

System Memory

Item Specification

Supports memory size per socket DDR III 800MHz Supports maximum memory size Total Maximum memory up to 128MBX8

Chapter 1 5

6 Chapter 1

Chapter 2

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the graphics dock for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the graphics dock, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

• Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Related Information

The product previews seen in the disassembly procedures may not represent the final product color or configuration.

IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

General Information

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and remove all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

Chapter 2 7

Disassembly Process

The disassembly process is divided into the following sections:

• Main unit disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.

Main Screw List

Screw Quantity Part Number

M2*6 15

Main Unit Disassembly Process

NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.

Main Unit Disassembly Flowchart

Remove External

Mounts before

proceeding

Remove

Upper Cover

Remove

I/O Board

Remove

Main Board

Remove

Thermal Module

8 Chapter 2

Screw List

Step Screw Quantity Part No.

Main Unit Disassembly 2*6 15

Chapter 2 9

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