Acer DQ.Z0EEC.001 User Manual

User’s Manual

2 -

Note

Important

© 2016. All Rights Reserved.

Acer Chromebase

Covers: Chromebase 24

This revision: March 2016

Sign up for an Acer ID and enjoy great benefits

1. Ensure you are connected to the Internet.

2. Open www.acer.com and select your country.

3. Select Support > REGISTER A PRODUCT.

4. Sign up for an Acer ID or sign in if you already have an Acer ID.

Register your Acer product

After we receive your product registration, you will be sent a confirmation
email with important data. Keep this email in a safe place.

Manage your registered products

Once you have completed the registration process, you can log onto
account.acer.com using your Acer ID and password to see and manage
all your registered products.

It may take a few days for your information to be updated to the database.

This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Images provided herein are for reference only
and may contain information or features that do not apply to your
computer. Acer Group shall not be liable for technical or editorial errors
or omissions contained in this manual.

Model number: _________________________________

Serial number: _________________________________

Date of purchase: ______________________________
Place of purchase: ______________________________

TABLE OF CONTENTS

Table of contents - 3

Register your Acer product ......................... 2

Manage your registered products ............... 2

Getting started 4

Turn on your Chromebase....................... 4

Select your language settings ................. 4

Connect to a network............................... 4

Accept the Terms of Service....................... 4

First-time sign-in ...................................... 4

Create a new Google Account .................... 4

Browse as a guest ...................................... 5

Sign in to your Google Account .................. 5

Your Acer Chromebase tour 6

Front view ................................................ 6

Left view .................................................. 7

Rear view................................................. 8

Using the VESA mount............................ 9

Environment ............................................ 9

Keyboard (optional) 10

Function keys ........................................ 10

The Chrome OS Desktop 11

Window controls ................................... 11

Shelf ...................................................... 12

Launcher................................................... 12

Pinned apps.............................................. 12

Status area................................................ 13

Apps & extensions 14

Managing apps ...................................... 14

Installing new apps from the Chrome Web

Store ........................................................ 14

Removing apps from Chrome OS ............. 14

Pin an app to the shelf .............................. 15

Unpin an app from the shelf...................... 15

Google Drive ......................................... 15

Difference between Drive and Files apps . 15

Creating a new document ......................... 16

Sync files from Downloads to Google

Drive.......................................................... 16

Enable offline access to Google Drive files 17

Gmail .................................................... 17

Composing an email ................................. 17

YouTube ............................................... 18

Playing video or audio files.................... 18

Other Supported File Types .................. 18

Chrome OS tips and tricks 19

Documents ............................................ 19

How to create documents ......................... 19

Finding your documents............................ 19

How to share documents with other users 20

How to start a video chat ....................... 20

How to listen to music............................ 21

How to watch videos, TV, or movies...... 21

Working with Microsoft Office (Word,

Excel, and Powepoint) documents ........ 22

Open and edit Microsoft Office files using

Google’s office compatibility mode ........... 22

Convert Microsoft Office files to Google

Drive formats............................................. 22

Export Google Drive documents as

Microsoft Office files.................................. 22

Opening Microsoft Office files using
Microsoft’s Office Online apps from the

Chrome Web Store ................................... 23

How to use your Chromebase when

there’s no internet .................................. 23

Gmail Offline ............................................. 23

Google Drive ............................................. 24

Settings 25

Changing the language settings ............ 25

Changing the clock settings................... 25

Customizing appearance ....................... 26

Customizing the wallpaper........................ 26

Customizing the theme ............................. 26

Setting up a printer ................................ 26

Updating Chrome OS ............................ 27

Automatic update...................................... 27

Manual update .......................................... 27

Reseting your Chromebase ................... 28

Help 29

Online and offline help ........................... 29

Information for your safety and
comfort 30

Safety instructions ................................. 30

Radio frequency interference................. 35

Medical devices ..................................... 35

Vehicles ................................................. 36

Potentially explosive environments........ 36

Emergency calls .................................... 37

Disposal instructions.............................. 37

Tips and information for comfortable use 38

Regulations and safety notices 41

4 - Getting started

Note

GETTING STARTED

Turn on your Chromebase

On the Chromebase, the power button is located at the lower-left
corner of the screen. A "welcome" screen will appear when the
Chromebase first boots up.

Select your language settings

Use the "Select your language" drop-down list to choose your default
language setting. If there is more than one way to type in your
language, you may be prompted to select a keyboard input method as
well.

Connect to a network

Select a network from the "Select a network" list to connect to the
Internet. If network access is protected, you will need an access
password to connect to it.

If available, we recommend you use an ethernet connection.

Accept the Terms of Service

Once connected to a network, accept the Terms of Service. Your
Chromebase will then download any available system updates, so you
automatically get the latest Chrome OS features.

First-time sign-in

Create a new Google Account

You can create a new Google Account if you don’t already have one.
Select Create a Google Account to set up a new account. A Google
Account gives you access to useful web services developed by
Google, such as Gmail, Google Drive, and Google Calendar.

Browse as a guest

Important

You can also use the Chromebase without a Google Account by
selecting Browse as a Guest.

Sign in to your Google Account

If you already have a Google Account, enter your username and
password in the sign-in box that appears and select the Sign in
button.

Sign in with your primary Google Account. This account will be set as
the owner and is the only account that will be able to change certain
Chrome settings.

Getting started - 5

6 - Your Acer Chromebase tour

1
2

3

5

4

YOUR ACER CHROMEBASE TOUR

Now that you are done setting it up, let us show you around your new
Acer Chromebase.

Front view

# Icon Item Description

1 Microphones Four microphones.

Web camera for video

2 Webcam

3 Screen

4

5 Speakers

Power key Turns the computer on and off.

commu

A light next to the webcam
ind
active.

Displays computer output.

Supports touch input.

Left and right speakers deliver
ste

nication.

icates that the webcam is

reo audio output.

Left view

1
2

3

# Icon Item Description

1

2

3

SD™ card reader

USB 3.0 port with
power-on/standby
charging

Headset/speaker
jack

Your Acer Chromebase tour - 7

Accepts Secure Digital (SD
cards.

Note: The
card at a time.

Connect to USB devices.

Connects to audio devices
(e.g., speakers, headphones), or
a he

card reader uses one

adset with microphone.

™

)

8 - Your Acer Chromebase tour

1

2
3

5

4

6

Rear view

# Icon Item Description

1

2

3

4

Webcam
ad

justment tab

USB ports

HDMI-out port

Ethernet (RJ-45)
port

Adjusts the angle of the webcam.

Connects to USB devices.

If a port is black it is USB 2.0
comp

atible, if it is blue it is also

USB 3.0 compatible.

Supports high-definition digital
video conne

Connects to an Ethernet network.

ctions.

5

6

DC-in jack Connects to an AC adapter.

Connects to a Kensington-

ter security

Kensington lock
slot

compatible computer security
lock.

Note: Wrap the compu
lock cable around an immovable
object such as a table or handle
of a locked drawer. Insert the lock
into the notch and turn the key to
secure the lock. Some keyless
models are also available.

Your Acer Chromebase tour - 9

2

1

Using the VESA mount

Your Chromebase can be fitted with an optional VESA-compatible
mount that allows you to mount it on a wall.

1. Use a paperclip to detach the two-piece VESA cover on the back of
your Chromebase. Loosen the screws and remove the stand.

2. Attach the mount using the VESA holes on the back of your
Chromebase.

3. Follow the instructions provided with the wall mount to secure your
Chrombase to the wall.

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

Non-operating: 20% to 80%

10 - Keyboard (optional)

KEYBOARD (OPTIONAL)

Your Chromebase system may include a dedicated Chrome OS
keyboard.

Function keys

The dedicated function keys each have a specific function, such as
screen brightness and volume.

Icon Function Description

Previous Go to the previous page.

Next Go to the next page.

Reload Reload the current page.

Full-screen Open the page in full-screen mode.

Overview Show all windows.

Brightness down Decreases the screen brightness.

Brightness up Increases the screen brightness.

Mute Turns off audio output.

Volume down Decreases the volume.

Volume up Increases the volume.

The Chrome OS Desktop - 11

1

8

9

10

11

7

6

5

4 3

2

Window controls

Shelf

THE CHROME OS DESKTOP

Window controls

Number Description

1

2 Closes a tab.
3 Opens a new tab.

4

5 Minimizes the window into the desktop shelf.

Goes Backward
browsing sessions’s history (closing and reopening the

me browser begins a new session). Select to Reload

Chro

the current webpage.

Type a web address or perform an internet search in this
search box (also known as the "omnib

and Forward in the current web

ox").

12 - The Chrome OS Desktop

Status area

Launcher

Apps pinned to shelf

Note

Number Description

6

7 Closes the entire window (tabs and all).

8

9 Select to bookmark (save) a link to the currrent webp

10

11 Select to customize and control Google Chrome.

Shelf

Maximizes the window to take up the entire screen. Click
a

gain to return window to previous position. Also, select

and hold to display a left
icon. These neatly align the window to take up half the left

of the screen or the right side, respectively.

side

Bookmark (save) webpage links to this quick-access area
called the

Select to use any enabled extensions you have installed in
Chro

"bookmarks bar".

me from this extension list.

and right arrow next to the

age.

Specifications vary. Some icons may not be applicable to your Chromebase.

Launcher

Select the Launcher icon to display the launcher page. This is the
fastest way to search for something. Simply start typing to search the
internet, your bookmarks, any files you have stored in your Google
Drive, and items in the Chrome Web Store.

The Launcher page is also the place to access all your apps. Below
the search box are your frequently-used apps. Simply select one to
open it. To see all apps you have installed, tap All Apps.

Pinned apps

See Pin an app to the shelf on page 15 and Unpin an app from the

shelf on page 15 for more information.

The Chrome OS Desktop - 13

Status area

The Status area enables you to see vital computer information at a
glance, such as the time and Wi-Fi signal strength. Tap the Status
area to display a box with more options.

Icon Description Icon Description

Chrome OS help Shut down

Lock screen Settings

Volume control

Bluetooth status

Wireless network
connection

14 - Apps & extensions

Note

APPS & EXTENSIONS

You can enhance your Chromebase with extra web applications
(apps, for short) and features for the browser (also known as
extensions). Apps work like regular software programs for desktop
computers, except they run entirely on the web. Extensions provide
custom features and functionality for the Chrome browser. You can
find both apps and extensions through the Chrome Web Store, a site
dedicated to resources developed specifically for Chromebases.

Managing apps

Certain apps and browser extensions may not be available in all countries
and regions. The contents and design of the Chrome Web Store may vary by
region. Updates may add new categories or change how to navigate the
Chrome Web Store at any time.

Installing new apps from the Chrome Web Store

1. Select the Launcher icon.

2. Select All Apps (or type "Web Store").

3. Select Web Store.

4. You can then browse through the app categories in the left column
or search for a specific type of app using the search box.

5. When you find an app that you would like to add, select it and then
select ADD TO CHROME.

6. A verification window will pop up, select Add to download and install
the app, or select Cancel.

To open your new app, select the Launcher, then All Apps (or type
the name of your new app), and then select the app.

Removing apps from Chrome OS

1. Select the Launcher icon.

2. Select All Apps (or type the name of the desired app).

3. Tap and hold the app you want to remove.

Note

Note

4. Select Remove from Chrome... or Uninstall.

Some apps such as the Chrome web browser cannot be uninstalled.

Pin an app to the shelf

1. Select the Launcher icon.

2. Select All Apps (or type the name of the desired app).

3. Locate and two-finger tap the desired app icon.

4. Select Pin to shelf.

To reorder the apps on the shelf, just drag them around.

Unpin an app from the shelf

1. Locate and two-finger tap the desired app icon from the shelf.

2. Select Unpin.

Apps & extensions - 15

Google Drive

All files saved to your Google Drive are saved online and are
accessible to other devices, such as your smartphone or tablet. Files
saved to the Downloads folder are saved to your local drive and are
only accessible to your Chromebase.

You must be connected to the Internet to do the following Google Drive
operations.

Difference between Drive and Files apps

Google Drive is a web-based storage service offered by Google, and
the Files app is the onboard storage system for your Chromebase.
Because your Chromebase makes heavy use of the web, you can
easily access files both from Google Drive and those that are stored
locally by using the Files app on your Chromebase. To use the Files

16 - Apps & extensions

Note

app, select the Files icon in the apps list, or use the keyboard shortcut
<Alt> + <Shift> + <M>.

This user manual uses Google Drive and Files interchangeably when
giving instructions regarding accessing files.

Creating a new document

1. From the Apps list, select the Google Drive icon ( ).

2. Select NEW and select the type of document you want to create.

For an alternative method of creating documents, see How to create

documents on page 19

.

Sync files from Downloads to Google Drive

1. Select the Launcher icon.

2. Select All Apps (or type "Files").

3. Select the Files icon.

4. Select the files that you want to upload.

Apps & extensions - 17

5. Drag-and-drop the files to My Drive.

Enable offline access to Google Drive files

You can access files stored on your Google Drive while offline, but
first you must enable offline access:

1. Select the Launcher icon.

2. Select All Apps (or type "Files").

3. Select the Files icon and then select My Drive.

4. Select the file(s) you want to access offline.

5. Tap and hold to bring up the context sensitive menu and select
Available offline. A check mark will appear to indicate the file is
available offline.

Gmail

Composing an email

1. Select the Launcher icon.

2. Select All Apps (or type "Gmail").

3. Select the Gmail icon and then COMPOSE.

4. Enter the recipient’s email address, the subject, and the message.

5. When you are finished composing your message, select Send.

18 - Apps & extensions

YouTube

YouTube is a video-sharing website on which users can upload, share
and view videos. You can access it by doing the following:

1. Select the Launcher icon.

2. Select All Apps (or type "YouTube").

3. Select the YouTube icon.

Playing video or audio files

Your Chromebase has a built-in media player to play audio and video
files. To play a file, double-click on an audio or video file in your Files
app.

Media type Supported formats

Audio / Video

.3gp, .avi, .mov, .mp4, .m4v, .m4a, .mp3, .mkv, .ogv,
.ogm, .ogg, .oga, .webm, .wav

Other Supported File Types

Your Chromebase supports a number of other file formats.

File type Supported formats

Microsoft
Office files

Images .bmp, .gif, .jpg, .jpeg, .png, .webp
Compressed .zip, .rar
Other .txt, .pdf (read-only)

.doc, .docx, .xls, .xlsx, .ppt (read-only), .pptx (read­only)

Chrome OS tips and tricks - 19

Note

CHROME OS TIPS AND TRICKS

Your Chromebase is a new type of computer that works somewhat
differently than what you may be used to, so you might like to know
how easy and useful things are when using it. Here are some tips and
tricks.

Documents

How to create documents

1. Press the Search key on your keyboard, or tap the Search icon.

2. Select All Apps (or type "Google Docs", "Google Sheets", or
"Google Slides" depending on the type of document you want to
create) Create word processing files with Google Docs,
spreadsheets with Google Sheets, and presentations with Google
Slides.

3. Select Google Docs , Google Sheets , or Google Slides

.
That’s it. You’ve just created a new document in a few seconds.
With your new document, you can add text, insert images, change
the font, make it bold, underline it, italicize it – you get the gist. Most
of the formatting and other stuff you might be familiar with from other
productivity suites like Microsoft Office you can do with Google
Docs.

For an alternative method of creating documents, see Creating a new

document on page 16

.

Finding your documents

All documents you create are saved to your Google Drive where they
are online and accessible to other devices, such as your smartphone
or tablet. To find your documents, do the following:

1. Select the Launcher icon.

2. Select All Apps (or type "Google Drive").

20 - Chrome OS tips and tricks

3. Select the Google Drive icon.

4. Select My Drive (or whatever sub-folder you’ve created to put your

files in).

Since your files are saved in Google Drive, they are saved online and
available anywhere you have internet access. To access your files
from any internet-connected computer do the following:

1. Open the computer’s web browser.

2. In the browser’s address bar, type "drive.google.com" (this is the
Google Drive web address).

3. Login using your Google account username and password.

4. Select My Drive (or whatever folder you’ve created to put your files
in).

How to share documents with other users

1. Select the Share button in the upper right corner of your
document.

2. Add people by typing in their email address. The sharing option
works with your Gmail contacts, so as you type your email contacts
appear for you to quickly select.

3. After you select Done , they’ll receive an email letting them
know a document has been shared with them.

How to start a video chat

For all you Skype users out there, Google+ Hangouts are free video
chats for up to ten people. To make a Hangouts video call, do the
following:

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Hangouts").

3. Select the Hangouts call icon .

4. Type in the name or email address of a person.

5. Select the Invite button to start your Hangout.

Chrome OS tips and tricks - 21

Note

Note

How to listen to music

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Play Music").

3. Select Play Music .

Play Music may not be available in all countries and regions. Google Play’s
current list of country availability for apps and digital content, visit https://

support.google.com/googleplay/answer/2843119?hl=en

For other streaming apps like Pandora, Spotify, Rdio, Deezer and
more (availability varies by country):

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Web Store").

3. Select Web Store to go to the Chrome Web Store.

4. Search for Pandora or other music apps.

5. When you find what you want, select the ADD TO CHROME button.

How to watch videos, TV, or movies

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps and select one of the following options:
a. Select YouTube to view a vast amount of user-uploaded

videos covering nearly everything imaginable.

b. Select Play Movies to watch the movies and TV shows you

love.

Play Movies may not be available in all countries and regions. Google Play’s
current list of country availability for apps and digital content, visit https://

support.google.com/googleplay/answer/2843119?hl=en

c. To find more entertainment apps like Netflix, Flixster, and more

(availability varies by country), select Web Store to go to the
Chrome Web Store. Then, search for "Netflix" or other
entertainment apps.

22 - Chrome OS tips and tricks

Working with Microsoft Office (Word, Excel, and Powepoint) documents

Open and edit Microsoft Office files using Google’s office compatibility mode

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Files").

3. Select the Files icon.

4. Double-click on any Microsoft Office file stored in Google Drive or
on an external hard drive or USB flash drive connected to your
Chromebase.

Google Chrome automatically opens and enables limited editing of the
document.

Convert Microsoft Office files to Google Drive formats

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Files").

3. Select the Files icon.

4. Double-click on any Microsoft Office file stored in Google Drive or
on an external hard drive or USB flash drive connected to your
Chromebase.

5. Select File > Save as Google Docs, Slides, or Sheets (format
depends on the type of document).

Export Google Drive documents as Microsoft Office files

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Docs").

3. Select Google Docs, Sheets, or Slides (depending on the
document you want to create).

4. After creating the content of your document, select File > Download
as and select the type of format you want to save as.

5. The file is saved to the download section of the Files app.

Chrome OS tips and tricks - 23

Note

Note

Opening Microsoft Office files using Microsoft’s Office Online apps from the Chrome Web Store

Another option for working with Microsoft Office files is to use
Microsoft’s own free web-based Office Online tools. You can
download the Word Online, Excel Online, and PowerPoint Online
apps from the Chrome Web Store (you’ll need to create a Microsoft
account if you don’t already have one). Then, you can login and
create files or upload files you have already created and edit them.

Office Online programs save files you create exclusively to Micrsoft’s own
OneDrive cloud storage. Though you can download a file you create and then
move it to Google Drive or a removable storage device, you cannot save it
directly to those locations. Also, to work on a file you’ve already created, you
must first upload it to OneDrive by selecting Open from OneDrive from
within whichever Office Online product you are using (you can install the
OneDrive app from the Chrome Web Store as well).

How to use your Chromebase when there’s no internet

The Chrome Web Store contains useful offline apps (see Installing

new apps from the Chrome Web Store on page 14). You’re able to

filter your app search by selecting the Runs Offline checkbox. For
those times you don’t have an internet connection, these apps help
you stay productive and entertained. A few of the pre-installed options
are described below.

Gmail Offline

The first time you use Gmail Offline you MUST be connected to the internet
to enable offline viewing.

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Gmail Offline").

3. Select the Gmail Offline icon.

24 - Chrome OS tips and tricks

Important

Note

4. Use the app like you normally would. It’ll update and send your
emails the next time you log on to the internet.

Google Drive

Any changes you make to a current document or any document you
create while offline are saved locally on your computer and will not be
seen if you open the document from Google Drive on another computer
or device. The changes will only be reflected in the Google Drive online
version of the document the next time you connect to the internet and
access Google Drive.

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Google Drive").

3. Select the Google Drive

4. Open a Google document you have already created or create one
as you normally would (see Creating a new document on

page 16). Notice the offline icon displays next to the file name

reminding you that you are working on this document while not
connected to the internet.

5. Make your desired changes. The next time you are online and have
Google Drive open, your local changes will upload to Google Drive.

icon.

If you make changes to a Google document while offline and someone else
makes changes to the document as well (for example, if the document is
shared with someone else), the next time you are online and have Google
Drive open, your changes will merge with the other person’s changes.

You can’t open and access every type of file you have saved in
Google Drive when there is no internet connection. To enable offline
access to file types other than Google documents when offline, see

Enable offline access to Google Drive files on page 17.

Settings - 25

Note

SETTINGS

Use the settings menu to adjust the various options for your
Chromebase. To access the settings menu do the following:

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. To show the advanced settings, scroll to the bottom and select

Show advanced settings...

Using default settings, the Chromebase will enter hibernate mode after one
hour.

Changing the language settings

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. Select Show advanced settings...

4. Scroll down and select Language and input settings...

5. Select Add to add additional languages.

6. To enable a language for keyboard input, under Input Method select
the checkbox next to your desired input method.

7. Select Done when finished.

Changing the clock settings

You can change the time format and time zone on your Chromebase.
If the date or time is incorrect on your Chromebase, try adjusting the
time zone.

26 - Settings

To change the time zone:

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. Select Show advanced settings...

4. Scroll down and select the drop down box next to Time zone.

Customizing appearance

Customizing the wallpaper

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. Select Set wallpaper.

4. Select a preloaded wallpaper or select Custom, plus sign, and then
Choose File to select your own image.

5. Once selected, select OPEN.

You can also choose Surprise Me to have the wallpaper change
randomly.

Customizing the theme

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. Select Get themes.

4. You’ll be taken to the Chrome Web Store, where you can find extra
resources for the Chrome browser.

5. Once you find a theme that you’d like to try out, select it and then
select ADD TO CHROME.

Setting up a printer

You can use the Google Cloud Print service to send print requests to
many types of traditional cabled printer and wireless "cloud ready"
printers; however, not all printers are supported.

To learn more about Google Cloud Print and how to set up your
printer, reference Google’s own Chromebase Help to find
comprehensive information on this topic. To access Chromebase
Help, do the following:

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Get Help").

3. Select the Get Help icon.

4. Select Printing.

Updating Chrome OS

Automatic update

Each time you turn on your Chromebase, it automatically checks for
updates. When an update is available, this update icon will appear
in the status area. To apply the update:

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Restart to update.

3. Your Chromebase will shutdown and automatically restart, with the
update applied.

Settings - 27

Manual update

To manually check for an update or check what version of Chrome OS
you are using:

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. At the top select About Chrome OS.

4. In the dialog that opens, select Check for and apply updates. If
any updates are available, they will be displayed on the page.

28 - Settings

Important

Important

Do not modify your Chromebase’s hardware yourself. Doing so will
cause the update function to no longer work. Please get in touch with
your dealer or an authorized service center. Visit www.acer.com to find
an authorized service site.

Reseting your Chromebase

There may be times when you want to reset your Chromebase (for
example, removing your personal information and settings).
Completely reseting your Chromebase is known as "Powerwashing",
which is basically factory resetting your computer. After
powerwashing, your Chromebase will look like it did out of the box
(including all apps that came pre-installed). To powerwash your
Chromebase, do the following:

Powerwashing your Chromebase will remove all local settings, data,
and programs from your hard drive. Backup any data on your hard drive
that is not saved online by moving it to Google Drive and waiting for it
to sync.

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select Settings.

3. In the Powerwash section, select Powerwash.

4. Select Restart.

HELP

Note

Online and offline help

Additional help is available both online and offline. Chromebase Help
is installed on your Chromebase and doesn’t require internet access.
It covers basic troubleshooting as well as more detailed information
about Chrome OS and using your Chomebase.

Some sections in Chromebase Help have web links, which require you have
internet access to view the additional information.

Help - 29

To access Chromebase Help, do the following:

1. Press the Search key on your keyboard or tap the search icon.

2. Select All Apps (or type "Get Help").

3. Select the Get Help icon.

Alternatively, you can access Help by doing the following:

1. Select the Status area of the shelf in the lower-right corner of the
screen (where your account picture appears).

2. Select the question mark "?".

30 - Information for your safety and comfort

INFORMATION FOR YOUR SAFETY AND

COMFORT

Safety instructions

Read these instructions carefully. Keep this document for future
reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting
power to the power supply unit:

Install the power supply unit before connecting the power cord to the
AC power outlet.

Unplug the power cord before removing the power supply unit from
the computer.

If the system has multiple sources of power, disconnect power from
the system by unplugging all power cords from the power supplies.

CAUTION for Accessibility

Be sure that the power outlet you plug the power cord into is easily
accessible and located as close to the equipment operator as
possible. When you need to disconnect power to the equipment, be
sure to unplug the power cord from the electrical outlet.

CAUTION for bundled dummy cards (only for certain models)

Your computer shipped with plastic dummies installed in the card
slots. Dummies protect unused slots from dust, metal objects or other
particles.
Save the dummies for use when no cards are in the slots.

Warnings

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the
product falls, it could be seriously damaged.

Information for your safety and comfort - 31

Warning

• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug or other
similar surface. This product should never be placed near or over a
radiator or heat register, or in a built-in installation unless proper
ventilation is provided.

• Never push objects of any kind into this product through cabinet
slots as they may touch dangerous voltage points or short-out parts
that could result in a fire or electric shock. Never spill liquid of any
kind onto or into the product.

• To avoid damage of internal components and to prevent battery
leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage rotor
devices, hard disk drive, optical drive, and even exposure risk from
lithium battery pack.

• The bottom surface, areas around ventilation openings and AC
adapter may get hot. To avoid injury, ensure they do not come in
contact with your skin or body.

Note: Reduce the risk of heat-induced injury or fire by adhering to
the following:

1) Do not place the computer or AC adapter on a soft surface, such
as a bed.

2) Do not rest the computer or AC adapter on your lap for extended
periods.

3) Use the computer on a flat, hard surface, such as a desk.

4) Ensure that the ventilation is not obstructed.

• Your device and its enhancements may contain small parts. Keep
them out of the reach of children.

• The surface temperature of the base will rise during normal
operation, particularly when AC power is present. Allowing
sustained contact with exposed skin can cause discomfort.

32 - Information for your safety and comfort

Warning

Note

Using electrical power

• This product should be operated from the type of power indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the
total ampere rating of the equipment plugged into the extension cord
does not exceed the extension cord ampere rating. Also, make sure
that the total rating of all products plugged into the wall outlet does
not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the
branch circuit rating. If power strips are used, the load should not
exceed 80% of the power strip's input rating.

• This product's AC adapter is equipped with a three-wire grounded
plug. The plug only fits in a grounded power outlet. Make sure the
power outlet is properly grounded before inserting the AC adapter
plug. Do not insert the plug into a non-grounded power outlet.
Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric shock
and/or injury.

Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.

• The system can be powered using a wide range of voltages: 100 to
120 or 220 to 240 V AC. The power cord included with the system
meets the requirements for use in the country/region where the
system was purchased. Power cords for use in other countries/
regions must meet the requirements for that country/region. For
more information on power cord requirements, contact an
authorized reseller or service provider.

Information for your safety and comfort - 33

Note

Product servicing

Do not attempt to service this product yourself, as opening or
removing covers may expose you to dangerous voltage points or
other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified
service personnel when:

• The power cord or plug is damaged, cut or frayed.

• Liquid was spilled into the product.

• The product was exposed to rain or water.

• The product has been dropped or the case has been damaged.

• The product exhibits a distinct change in performance, indicating a
need for service.

• The product does not operate normally after following the operating
instructions.

Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician
to restore the product to normal condition.

Guidelines for safe battery usage

This device uses a Lithium-ion battery. Do not use it in a humid, wet or
corrosive environment. Do not put, store or leave your product in or
near a heat source, in a high temperature location, in strong direct
sunlight, in a microwave oven or in a pressurized container, and do
not expose it to temperatures over 60° C (140° F). Failure to follow
these guidelines may cause the battery to leak acid, become hot,
explode or ignite and cause injury and/or damage. Do not pierce,
open or disassemble the battery. If the battery leaks and you come
into contact with the leaked fluids, rinse thoroughly with water and
seek medical attention immediately. For safety reasons, and to
prolong the lifetime of the battery, charging will not occur at
temperatures below 0° C (32° F) or above 40° C (104° F).

The full performance of a new battery is achieved only after two or
three complete charge and discharge cycles. The battery can be
charged and discharged hundreds of times, but it will eventually wear

34 - Information for your safety and comfort

Warning

out. When the operation time becomes noticeably shorter than
normal, buy a new battery.
Use only the approved batteries, and recharge your battery only with
the approved chargers designated for this device.

Use the battery only for its intended purpose. Never use any charger
or battery that is damaged. Do not short-circuit the battery. Accidental
short-circuiting can occur when a metallic object such as a coin, clip or
pen causes direct connection of the positive (+) and negative (-)
terminals of the battery. (These look like metal strips on the battery.)
This might happen, for example, when you carry a spare battery in
your pocket or purse. Short-circuiting the terminals may damage the
battery or the connecting object.

The capacity and lifetime of the battery will be reduced if the battery is
left in hot or cold places, such as in a closed car in summer or winter.
Always try to keep the battery between 15° C and 25° C (59° F and
77° F). A device with a hot or cold battery may not work temporarily,
even when the battery is fully charged. Battery performance is
especially limited in temperatures well below freezing.

Do not dispose of batteries in a fire as they may explode. Batteries
may also explode if damaged. Dispose of batteries according to local
regulations. Please recycle when possible. Do not dispose as
household waste.

Wireless devices may be susceptible to interference from the battery,
which could affect performance.

Replacing the battery pack

The device uses lithium batteries. Replace the battery with the same
type as that which came bundled with your product. Use of another
battery may present a risk of fire or explosion.

Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from
children. Follow local regulations when disposing of used
batteries.

Information for your safety and comfort - 35

Warning

Radio frequency interference

Warning! For safety reasons, turn off all wireless or radio
transmitting devices when using your laptop under the following
conditions. These devices may include, but are not limited to:
wireless LAN (WLAN), Bluetooth and/or 3G.

Remember to follow any special regulations in force in any area, and
always switch off your device when its use is prohibited or when it
may cause interference or danger. Use the device only in its normal
operating positions. This device meets RF (Radio Frequency)
exposure guidelines when used normally. It should not contain metal
and you should position the device the above-stated distance from
your body. To successfully transmit data files or messages, this
device requires a good quality connection to the network. In some
cases, transmission of data files or messages may be delayed until
such a connection is available. Ensure that the above separation
distance instructions are followed until the transmission is completed.
Parts of the device are magnetic. Metallic materials may be attracted
to the device, and persons with hearing aids should not hold the
device to the ear with the hearing aid. Do not place credit cards or
other magnetic storage media near the device, because information
stored on them may be erased.

Medical devices

Operation of any radio transmitting equipment, including wireless
phones, may interfere with the functionality of inadequately protected
medical devices. Consult a physician or the manufacturer of the
medical device to determine if they are adequately shielded from
external RF energy or if you have any questions. Switch off your
device in health care facilities when any regulations posted in these
areas instruct you to do so. Hospitals or health care facilities may be
using equipment that could be sensitive to external RF transmissions.

Pacemakers. Pacemaker manufacturers recommend that a minimum
separation of 15.3 centimeters (6 inches) be maintained between
wireless devices and a pacemaker to avoid potential interference with
the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless

36 - Information for your safety and comfort

Technology Research. Persons with pacemakers should do the
following:

• Always keep the device more than 15.3 centimeters (6 inches) from
the pacemaker

• Not carry the device near your pacemaker when the device is
switched on.
If you suspect interference, switch off your device, and move it.

Hearing aids. Some digital wireless devices may interfere with some
hearing aids. If interference occurs, consult your service provider.

Vehicles

RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles such as electronic fuel injection
systems, electronic anti-skid (anti-lock) braking systems, electronic
speed control systems, and air bag systems. For more information,
check with the manufacturer, or its representative, of your vehicle or
any equipment that has been added. Only qualified personnel should
service the device, or install the device in a vehicle. Faulty installation
or service may be dangerous and may invalidate any warranty that
may apply to the device. Check regularly that all wireless equipment
in your vehicle is mounted and operating properly. Do not store or
carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or enhancements. For vehicles
equipped with an air bag, remember that air bags inflate with great
force. Do not place objects, including installed or portable wireless
equipment in the area over the air bag or in the air bag deployment
area. If in-vehicle wireless equipment is improperly installed, and the
air bag inflates, serious injury could result. Using your device while
flying in aircraft is prohibited. Switch off your device before boarding
an aircraft. The use of wireless teledevices in an aircraft may be
dangerous to the operation of the aircraft, disrupt the wireless
telephone network, and may be illegal.

Potentially explosive environments

Switch off your device when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Potentially explosive
atmospheres include areas where you would normally be advised to

Information for your safety and comfort - 37

Warning

turn off your vehicle engine. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even death. Switch off the
device at refueling points such as near gas pumps at service stations.
Observe restrictions on the use of radio equipment in fuel depots,
storage, and distribution areas; chemical plants; or where blasting
operations are in progress. Areas with a potentially explosive
atmosphere are often, but not always, clearly marked. They include
below deck on boats, chemical transfer or storage facilities, vehicles
using liquefied petroleum gas (such as propane or butane), and areas
where the air contains chemicals or particles such as grain, dust or
metal powders. Do not switch the device on when wireless phone use
is prohibited or when it may cause interference or danger.

Emergency calls

Warning: You cannot make emergency calls through this device.
To make an emergency call you shall dial out through your mobile
phone or other telephone call system.

Disposal instructions

Do not throw this electronic device into the trash when
discarding.
To minimize pollution and ensure utmost protection of the
global environment, please recycle. For more information on
the Waste from Electrical and Electronics Equipment
(WEEE) regulations, visit www.acer-group.com/public/
Sustainability/sustainability01.htm.

ENERGY STAR

Acer's ENERGY STAR qualified products save your
money by reducing energy cost and protecting the
environment without sacrificing features or performance.
Acer is proud to offer our customers products with the
ENERGY STAR mark.

What is ENERGY STAR?

Products that are ENERGY STAR qualified use less energy and
prevent greenhouse gas emissions by meeting strict energy efficiency

38 - Information for your safety and comfort

guidelines set by the U.S. Environmental Protection Agency. Acer is
committed to offering products and services worldwide that help
customers save money, conserve energy and improve the quality of
our environment. The more energy we can save through higher
energy efficiency, the more we reduce greenhouse gases and the
risks of climate change. More information refers to
www.energystar.gov or www.energystar.gov/powermanagement.

Acer ENERGY STAR qualified products: (only for certain models)

• Produce less heat and reduce cooling loads, and warmer climates.

• Automatically go into "display sleep" and "computer sleep" mode
after 10 and 30 minutes of inactivity respectively.

• Wake the computer from sleep mode by pushing keyboard or
moving mouse.

• Computers will save more than 80% energy at "sleep" mode.

ENERGY STAR is only available for certain models and have the
ENERGY STAR certification mark on the palm rest.

ENERGY STAR and the ENERGY STAR mark are registered U.S.
marks

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after
prolonged use. Users are also at risk of physical injury after long
hours of working in front of a computer. Long work periods, bad
posture, poor work habits, stress, inadequate working conditions,
personal health and other factors greatly increase the risk of physical
injury.

Incorrect computer usage may lead to carpal tunnel syndrome,
tendonitis, tenosynovitis or other musculoskeletal disorders. The
following symptoms may appear in the hands, wrists, arms, shoulders,
neck or back:

• Numbness, or a burning or tingling sensation.

• Aching, soreness or tenderness.

• Pain, swelling or throbbing.

• Stiffness or tightness.

• Coldness or weakness.

Information for your safety and comfort - 39

If you have these symptoms, or any other recurring or persistent
discomfort and/or pain related to computer use, consult a physician
immediately and inform your company's health and safety
department.

The following section provides tips for more comfortable computer
use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor,
using a footrest, or raising your sitting height to achieve maximum
comfort. Observe the following tips:

• Refrain from staying too long in one fixed posture.

• Avoid slouching forward and/or leaning backward.

• Stand up and walk around regularly to remove the strain on your leg
muscles.

• Take short rests to relax your neck and shoulders.

• Avoid tensing your muscles or shrugging your shoulders.

• Install the external display, keyboard and mouse properly and within
comfortable reach.

• If you view your monitor more than your documents, place the
display at the center of your desk to minimize neck strain.

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses,
glare, excessive room lighting, poorly focused screens, very small
typefaces and low-contrast displays could stress your eyes. The
following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

• Keep your head at a higher level than the top edge of the display so
your eyes point downward when looking at the middle of the display.

40 - Information for your safety and comfort

Warning

• Adjust the display brightness and/or contrast to a comfortable level
for enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window

or any light source

• minimizing room light by using drapes, shades or blinds

• using a task light

• changing the display's viewing angle

• using a glare-reduction filter

• using a display visor, such as a piece of cardboard extended from

the display's top front edge

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources for extended periods of time.

Developing good work habits

The following work habits make computer use more relaxing and
productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

Warning! We do not recommend using the computer on a couch or
bed. If this is unavoidable, work for only short periods, take breaks
regularly, and do some stretching exercises.

Regulations and safety notices - 41

REGULATIONS AND SAFETY NOTICES

FCC NOTICE

This device has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This device generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this
device does cause harmful interference to radio or television reception, which can be determined
by turning the device off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the device and receiver.

- Connect the device into an outlet on a circuit different from that to which the receiver is
connected.

- Consult the dealer or an experienced radio/television technician for help.

N

OTICE: SHIELDED CABLES

All connections to other computing devices must be made using shielded cables to maintain
compliance with FCC regulations.

NOTICE: PERIPHERAL DEVICES

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class
B limits may be attached to this equipment. Operation with non-certified peripherals is likely to
result in interference to radio and TV reception.

C

AUTION

Changes or modifications not expressly approved by the manufacturer could void the user's
authority, which is granted by the Federal Communications Commission, to operate this computer.

O

PERATION CONDITIONS

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

N

OTICE: CANADIAN USERS

This Class B digital apparatus complies with Canadian ICES-003.

EMARQUE À L'INTENTION DES UTILISATEURS CANADIENS

R

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

ECLARATION OF CONFORMITY FOR EU COUNTRIES

D

Hereby, Acer, declares that this PC series is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.

COMPLIANT WITH RUSSIAN REGULATORY CERTIFICATION

42 - Regulations and safety notices

LCD PIXEL STATEMENT

The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some
pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded
image and does not constitute a malfunction.

RADIO DEVICE REGULATORY NOTICE

- Note: Below regulatory information is for models with wireless LAN and / or Bluetooth only.

GENERAL

To prevent radio interference to the licensed service, this device is intended to be operated
indoors.

This product complies with the radio frequency and safety standards of any country or region in
which it has been approved for wireless use. Depending on configurations, this product may or
may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules). Below
information is for products with such devices.

EUROPEAN UNION (EU)

R&TTE Directive 1999/5/EC as attested by conformity with the following harmonized standard:

1. Article 3.1(a) Health and Safety

- EN60950-1

- EN62311

2. Article 3.1(b) EMC

- EN301 489-1

3. Article 3.2 Spectrum Usages

- EN300 328

- EN301 893 (Applicable to 5 GHz high performance RLAN)

LIST OF APPLICABLE COUNTRIES

EU member states as of July 2009 are: Belgium, Denmark, Germany, Greece, Spain, France,
Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom,
Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus,
Malta, Bulgaria and Romania. Usage is allowed in the countries of European Union, as well as
Norway, Switzerland, Iceland and Liechtenstein. This device must be used in strict accordance
with the regulations and constraints in the country of use. For further information, please contact
local office in the country of use. Please see ec.europa.eu/enterprise/rtte/implem.htm for the
latest country list.

THE FCC RF SAFETY REQUIREMENT

The radiated output power of the wireless LAN Mini PCI Card and Bluetooth card is far below the
FCC radio frequency exposure limits. Nevertheless, the PC series shall be used in such a manner
that the potential for human contact during normal operation is minimized as follows:

1. This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency
range. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz
to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

2. High power radar is allocated as the primary user of the 5.25 to 5.35 GHz and 5.65 to 5.85
GHz bands. These radar stations can cause interference with and/or damage this device.

Regulations and safety notices - 43

3. An improper installation or unauthorized use may cause harmful interference to radio
communications. Also any tampering of the internal antenna will void the FCC certification
and your warranty.

CANADA — LOW-POWER LICENSE-EXEMPT RADIO COMMUNICATION DEVICES (RSS-210)

EXPOSURE OF HUMANS TO RF FIELDS (RSS-102)

The computer employs low gain integral antennas that do not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's
website at www.hc-sc.gc.ca/rpb. This device complies with RSS210 of Industry Canada.
This Class B digital apparatus complies with Canadian ICES-003, Issue 4, and RSS-210, No 4
(Dec 2000) and No 5 (Nov 2001).
"To prevent radio interference to the licensed service, this device is intended to be operated
indoors and away from windows to provide maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to licensing." Cet appareil numérique de la classe B
est conforme à la norme NMB-003, No. 4, et CNR-210, No 4 (Dec 2000) et No 5 (Nov 2001).
« Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il
doit être utilisé a l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de
blindage maximal. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire
l'objet d'une licence.

Caution: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use
due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this
product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the
potential for harmful interference to co-channel mobile satellite systems. High power radar
is allocated as the primary user of the 5.25 to 5.35 GHz and 5.65 to 5.85-GHz bands. These
radar stations can cause interference with and/or damage to this device.

The maximum allowed antenna gain for use with this device is 6 dBi in order to comply with the
E.I.R.P limit for the 5.25 to 5.35 and 5.725 to 5.85 GHz frequency range in point-to-point operation.