The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv
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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTEGives additional information related to the current topic.
WARNINGAlerts you to any physical risk or system damage that might result from doing
CAUTIONGives precautionary measures to avoid possible hardware or software
IMPORTANTReminds you to do specific actions relevant to the accomplishment of
Denotes actual messages that appear on screen.
or not doing specific actions.
problems.
procedures.
v
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Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi
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Table of Contents
System Tour 1
Features 1
System Tour 2
Front Panel 2
Rear Panel 3
Internal Components 4
System LED Indicators 5
System Utilities 9
AMI BIOS Setup Utility 9
Entering the BIOS Setup Utility 10
Navigating Through the Setup Utility 11
Setup Utility Menus 12
System Disassembly 19
Disassembly Requirements 19
Pre-disassembly Procedure 20
Main Unit Disassembly 21
Removing the Hard Disk 22
Removing the System Cover 25
Removing the Front Bezel 26
Removing the Front I/O Board 28
Removing the Backplane Board 30
Removing the Power Supply 33
Removing the Fan 36
Removing the Memory Module 37
Removing the Mainboard 39
Removing the HDD Access LED cables 40
System Troubleshooting 41
Hardware Diagnostic Procedure 41
System Check Procedures 42
Power system check 42
System external inspection 42
System internal inspection 42
System Diagnosis 43
Hardware diagnostic program 43
Debug card 44
POST Code Checkpoints 45
Viewing BIOS checkpoints 45
POST code checkpoints list 45
System Status Error Codes 50
BIOS Recovery 51
Clearing CMOS 52
Undetermined Problems 53
System Block Diagram and Board Layout 55
System Block Diagram 55
Board Layout 56
Mainboard 56
System Jumpers 57
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FRU (Field Replaceable Unit) List 59
Exploded Diagram 60
FRU List 62
Technical Specifications 65
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Chapter 1
System Tour
Features
Below is a brief summary of the home server’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the server
Up to four 3.5-inch hot-swappable SATA hard disk drives
Networking
One Gigabit Ethernet LAN port (RJ-45)
I/O ports
USB 2.0 ports (1 front and 4 rear)
Gigabit LAN port
eSATA port
Power supply
220-watts (100/240 Vac) Energy Star compliant power supply
Operating system and software
Operating system:
Windows Home Server
Applications
Windows Home Server Connector
Lights Out Client
Software Update
Server Recovery
PC Recovery
Physical dimensions
WxHxD: 200 x 180 x 212 mm
Weight (without HDD): 4.5 kg (with 1 HDD): 5.1 kg
Chapter 11
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System Tour
This section is a virtual tour of the system’s interior and exterior components.
Front Panel
No.IconComponent
1Power button/power indicator
2Network indicator
3Hard disk drive (HDD) status indicator
4System status indicator
5USB backup button/USB backup indicator
6USB 2.0 port
7Front door
Open the door to access the hot-swappable HDDs.
8HDD access indicators
2Chapter 1
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Rear Panel
No.IconComponent
1Recovery/reset button
2eSATA port
3Gigabit Ethernet port
4USB ports
5Power connector
6Power fan
Chapter 13
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Internal Components
No.Component
1Backplane board
2Power supply
3Memory module
4Mainboard
4Chapter 1
Page 13
System LED Indicators
Front panel
This section describes the different system LED indicators.
No.LED indicator ColorLED statusDescription
1Power BlueOnSystem is connected to the power supply and turned on
and ready for use.
Random blink•System is booting
•System is in S3 sleep state (suspend to memory)
NoneOff•System is not powered on
•System initialize operation in progress
2NetworkBlueOnLink between system and network
Random blinkNetwork access
NoneOffNetwork disconnected
3HDD statusPurpleOn•System not initialized
•HDD is not mounted into the drive bay
Random blink•HDD is mounted into the drive bay and is in the
process of being manually added into the server
storage
•HDD is in the process of being removed from the
server storage.
BlueOnHDD is mounted into the drive bay and added into the
server storage
RedRandom blink•HDD failure
•Windows Home Server cannot find HDD
NoneOffNo HDD mounted in the drive bay
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No.LED indicator ColorLED statusDescription
4System statusBlueRandom blink•System is booting
•System is shutting down
OnSystem initialize operation completed.
Blue and
purple
RedOnMay indicate the following states:
5USB device
backup
6HDD accessBlueBlinkHDD is in use
BlueOn•USB storage device is connected to the USB port
NoneOffUSB storage device unmounted
NoneOffNo HDD activity
Random blinkSystem is booting from a USB device (Reserved for
BIOS update while boot block has been active)
•System failure
•HDD failure
•SATA controller failure
•USB controller failure
•LAN controller failure
•Fan failure
•Memory failure
•Boot device not found
Refer to “System Status Error Codes” on page 50 for
more information.
Random blinkSystem recovery or reset is in progress
•Backup completed
Random blinkSystem is backing up files from a USB storage device
6Chapter 1
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Rear panel
No.LED indicator ColorLED statusDescription
1LAN port
network speed
LED
2LAN port
activity LED
AmberOn1000 Mbps network access
GreenOn100 Mbps link network access
NoneOff10 Mbps link network access
GreenOnActive network link
Random blinkTransmit or receive activity
NoneOffNo network connection
Chapter 17
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8Chapter 1
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Chapter 2
System Utilities
AMI BIOS Setup Utility
BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS).
Since most systems are already properly configured and optimized, there is no need to run this utility. You will
need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the BIOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the AMI BIOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: AMI BIOS Setup Utility will be simply referred to as "Setup" or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
Chapter 29
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Entering the BIOS Setup Utility
Before you begin, prepare the following:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Philips screwdriver
Debug card - Refer to page 44 for details about the debug card.
Debug card cable
1.Turn off the computer and all attached devices.
2.Remove the cover. See “Removing the System Cover” on page 25.
3.Connect the debug card cable to the debug card cable connector on the mainboard.
4.Locate the JP1 Debug/User mode jumper on the mainboard.
5.Close the jumper to enable system for debug mode.
6.Connect the power cable to the rear panel.
7.Connect a PS/2 keyboard to the PS/2 keyboard port on the debug card.
8.Connect a monitor to the VGA port on the debug card.
9.Restart the system.
10. Turn on the monitor.
11. During POST, press <Delete>.
If you fail to press <Delete> before POST is completed, you will need to restart the system.
When the Setup Utility screen displays, use the left and right arrow keys to move through the menus.
10Chapter 2
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Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
Pg Up and Pg Dn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+ and - keys – Select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
F1 – Display the BIOS setup General Help panel.
F2 or F3 – Press to change setup menu colors.
F7 – Press to discard changes.
F9 – Press to load optimized default system values.
F10 – Save changes made the Setup and close the utility.
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Setup Utility Menus
The Setup Main menu includes the following main setup categories.
Main
Advanced
Boot
Chipset
Exit
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
12Chapter 2
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Main
The Main menu displays basic information about the system and lets you set the system date and time.
ParameterDescription
AMIBIOS
Build Date
ID
Processor
Speed
System MemoryTotal size of system memory detected during POST.
System TimeSet the system time following the hour-minute-second format.
System DateSet the date following the month-day-year format.
Version number of the BIOS Setup Utility. Date when the BIOS Setup Utility was created.
Displays the processor speed in MHz.
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Advanced
The Advanced menu display submenu options for configuring the function of various hardware components.
Select a submenu item, then press <Enter> to access the related submenu screen.
ParameterDescription
IDE ConfigurationPress <Enter> to select options for the IDE Configuration settings.
Hardware Health
Configuration
ACPI ConfigurationPress <Enter> to select options for ACPI Configuration settings.
AHCI ConfigurationPress <Enter> to select options for AHCI Configuration settings.
Press <Enter> to select options for the Hardware Health Configuration.
14Chapter 2
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Boot
Use the Boot menu to specify the boot sequence from available devices. Select a submenu item, then press
<Enter> to access the related submenu screen.
Chapter 215
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Chipset
Use the Chipset menu to configure the south bridge chipset. Select the submenu item, then press <Enter> to
access the submenu screen.
ParameterDescription
South Bridge ConfigurationPress <Enter> to select options for the South Bridge Configuration settings.
16Chapter 2
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Exit
The Exit menu lists options for quitting the Setup Utility. Highlight any of the exit options, then press <Enter>.
ParameterDescription
Save Changes and ExitSaves changes made and closes the utility.
Keyboard shortcut: F10
Discard Changes and ExitDiscards changes made and closes the utility.
Discard ChangesDiscards all changes made to the utility and load previous configuration settings.
Load Optimal DefaultsLoads the factory default settings for all setup parameters.
Keyboard shortcut: F9
Setup Defaults are quite demanding in terms of resources consumption. If you are using lowspeed memory chips or other kinds of low-performance components and you choose to load
these settings, the system might not function properly.
Chapter 217
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18Chapter 2
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Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance
and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-blade screwdriver
Philips screwdriver
Hex screwdriver
Plastic flat-blade screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
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Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.Turn off the system and all the peripherals connected to it.
2.Unplug the power cord from the power outlets.
3.Unplug the power cord from the system.
4.Unplug all peripheral cables from the system.
5.Place the system unit on a flat, stable surface.
20Chapter 3
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Main Unit Disassembly
TURN OFF POWER
MAIN UNIT DISASSEMBLY
SYSTEM COVER
HOUSING FRAME
HARD DISK DRIVE
MODULE
DRIVE CARRIER
HARD DISK DRIVE
BACKPLANE BOARD
BRACKET
FRONT BEZEL
FRONT I/O BRACKET
MAINBOARD
CARRIER
MEMORY MODULE
MAINBOARD
FRONT I/O BOARD
B x 4C x 4
Ax 3
BACKPLANE BOARD
C x 7
POWER SUPPLY
SYSTEM FAN
Ax 4
Ax 4
C x 4
HDD ACCESS
LED CABLES
Screw List
CodeScrewPart No.
AM3-0.5*486.1A524.4R0
BM3*6L86.VA524.6R0
C M3*0.5*4L86.19534.4R0
Chapter 321
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Removing the Hard Disk
1.Open the front panel.
2.Press to release the hard drive carrier handle.
22Chapter 3
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3.Flex the carrier handle.
4.Slide the hard drive carrier out of the HDD bay.
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5.Remove the carrier by gently prying open the left rail of the carrier (1) and lift the hard disk off the
carrier (2) .
24Chapter 3
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Removing the System Cover
1.Perform the pre-disassembly procedure described on page 20.
2.Remove the three screws (A) that secure system cover.
Screw (Quantity)ColorTor quePart No.
M3-0.5*4 (3)Silver5.1 to 6.9 kgf-cm86.1A524.4R0
3.Slide the system cover toward the back of the chassis until the tabs on the cover disengage with the slots
on the chassis.
4.Lift the side panel away from the server and put it aside for reinstallation later.
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Removing the Front Bezel
1.Remove the system cover. Refer to the previous section for instructions.
2.Release the front bezel retention tabs from the chassis interior.
3.Pull the bezel slightly outward, then disconnect the front I/O board cable.
26Chapter 3
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4.Pull the bezel away from the chassis.
Chapter 327
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Removing the Front I/O Board
1.See “Removing the System Cover” on page 25.
2.See “Removing the Front Bezel” on page 26.
3.Remove the four screws (B) that secures the front I/O bracket.
Screw (Quantity)ColorTor quePart No.
M3*6L (4)Silver5.1 to 6.9 kgf-cm86.VA524.6R0
4.Remove the bracket.
28Chapter 3
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5.Remove the four screws (C) that secure the front I/O board.
Screw (Quantity)ColorTor quePart No.
M3*0.5*4L (4)Silver5.1 to 6.9 kgf-cm86.19534.4R0
6.Remove the front I/O board.
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Removing the Backplane Board
1.See “Removing the Hard Disk” on page 22.
2.See “Removing the System Cover” on page 25.
3.Disconnect the fan (1), LED (2), and power (3) cables from their backplane board connectors.
4.Disconnect the four HDD SATA cables from their mainboard connectors.
30Chapter 3
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5.Pull the backplane board bracket out of the chassis.
6.Detach the four HDD SATA cables from their backplane board connectors.
7.Remove the seven screws (C) that secure the backplane board.
Screw (Quantity)ColorTor quePart No.
M3*0.5*4L (7)Silver5.1 to 6.9 kgf-cm86.19534.4R0
Chapter 331
Page 40
8.Lift the backplane board off the bracket.
32Chapter 3
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Removing the Power Supply
1.See “Removing the Hard Disk” on page 22.
2.See “Removing the System Cover” on page 25.
3.See “Removing the Backplane Board” on page 30.
4.Release the power cables from the cable ties, as shown.
5.Disconnect the 4-pin power cable from its mainboard connector.
Chapter 333
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6.Remove the four screws (A) that secure the power supply.
Screw (Quantity)ColorTor quePart No.
M3-0.5*4 (4)Silver5.1 to 6.9 kgf-cm86.1A524.4R0
7.With the thumb in the thumb hole, press the tab to release the mainboard carrier from the chassis.
34Chapter 3
Page 43
8.Slide the mainboard carrier out slightly, until you have access to the power cable.
9.While pressing the tab on the 24-pin power cable, pull the cable off the mainboard connector.
10. Pull the power supply out of the chassis.
Chapter 335
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Removing the Fan
1.See “Removing the Hard Disk” on page 22.
2.See “Removing the System Cover” on page 25.
3.See “Removing the Backplane Board” on page 30.
4.Remove the four screws (A) that secure the fan.
Screw (Quantity)ColorTor quePart No.
M3-0.5*4 (3)Silver5.1 to 6.9 kgf-cm86.1A524.4R0
5.Remove the fan.
36Chapter 3
Page 45
Removing the Memory Module
1.See “Removing the Hard Disk” on page 22.
2.See “Removing the System Cover” on page 25.
3.See “Removing the Front Bezel” on page 26.
4.See “Removing the Backplane Board” on page 30.
5.See “Removing the Power Supply” on page 33.
6.See “Removing the Fan” on page 36.
7.Disconnect the HDD access LED cable from its mainboard connector.
8.Pull the mainboard carrier out of the chassis.
Chapter 337
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9.Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1).
10. Gently pull the DIMM upward to remove it from the DIMM slot (2).
38Chapter 3
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Removing the Mainboard
1.See “Removing the Hard Disk” on page 22.
2.See “Removing the System Cover” on page 25.
3.See “Removing the Front Bezel” on page 26.
4.See “Removing the Backplane Board” on page 30.
5.See “Removing the Power Supply” on page 33.
6.See “Removing the Fan” on page 36.
7.Remove the four screws (C) that secure the mainboard.
Screw (Quantity)ColorTor quePart No.
M3*0.5*4L (4)Silver5.1 to 6.9 kgf-cm86.19534.4R0
8.Lift the mainboard off the mainboard carrier.
Chapter 339
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Removing the HDD Access LED cables
1.See “Removing the Hard Disk” on page 22.
2.See “Removing the System Cover” on page 25.
3.See “Removing the Front Bezel” on page 26.
4.See “Removing the Backplane Board” on page 30.
5.See “Removing the Power Supply” on page 33.
6.See “Removing the Fan” on page 36.
7.See “Removing the Mainboard” on page 39.
8.Press the release tabs on the HDD access LED cables, then detach the cables.
40Chapter 3
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Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure
The system’s diagnostic function monitors system activity and performs
IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid system
responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation. Refer to the “System Diagnosis” on page 43 for more information.
3.Refer to the table below to determine which corrective action to perform.
System Check Procedures
System Diagnosis
Checkpoints
Undertermined Problems
Chapter 441
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System Check Procedures
Power system check
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, check if the power cable is properly connected to the system and AC source.
System external inspection
1.Inspect the LED indicators on the front panel, which can indicate the malfunction. For the LED locations
and description of their behaviour, see “System LED Indicators” on page 5.
2.Make sure that air flow is not blocked.
3.Make sure nothing in the system is making contact that could short out power.
4.If the problem is not evident, continue with System Internal Inspection.
System internal inspection
1.Turn off the system and all the peripherals connected to it.
2.Unplug the power cord from the power outlets.
3.Unplug the power cord from the system.
4.Unplug all peripheral cables from the system.
5.Place the system unit on a flat, stable surface.
6.Remove the system cover. For instructions on removing system cover, refer to “Removing the System
Cover” on page 25.
7.Verify that components are properly seated.
8.Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9.Verify that all components are Acer-qualified and supported.
10. Replace the system cover.
11. Power on the system.
12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event
logs during the system startup.
42Chapter 4
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System Diagnosis
Hardware diagnostic program
The purpose of the hardware diagnostic program is to check hardware problems. It executes simple tests of
each hardware component to make sure the hardware is not the source of the problem. If hardware problems,
such as a fan, LED board, hard disk drive, memory; are confirmed, the diagnostic program can detect the
specific component causing the problem. The program needs to saved in a bootable USB device.
To run the diagnostic program:
1.Turn off the system.
2.Prepare a bootable USB device by copying or downloading the “ANNIE.GHO” diagnostic utility to the USB
device. The diagnostic utility may be obtained from the CD that came with the system.
3.Plug the bootable USB device to any USB port on the rear of the system.
4.Power on the system. The system status indicator blinks blue.
5.Immediately press and release the Recovery/reset button with the paper clip end. The system status
indicator blinks red and immediately starts the diagnostic process:
a.Onboard memory flash check
b.HDD account check
c.Memory size check (1024 or 2048 MB)
d.Fan speed check
e.CPU temperature check
f.MB voltage check
g.Backplane board temperature check
h.PQAF system test
i.PQAF memory test
j.PQAF HDD test
k.Read SN from DMI data check
l.End test
During the diagnostic process, the result of the test displays on the HDD status indicators. The
indicator(s) blinks blue when the system has passed each diagnostic test and blinks red when an error
condition occurs. After the system has completed the diagnostic procedure the HDD status indicators light
purple.
Test Items HDD LED status (normal) HDD LED status (failed)
Boot from
USB disk
Onboard memory
flash check
HDD account
check
Memory size check
Fan speed check
CPU temperature
check
MB voltage check
Chapter 443
HDD 0HDD 1HDD 2HDD 3HDD 0HDD 1HDD 2HDD 3
Page 52
Test Items HDD LED status (normal) HDD LED status (failed)
Boot from
USB disk
Backplane board
temperature check
PQAF system test
PQAF memory test
PQAF HDD test
Read SN from
DMI data check
End test
6.After the diagnostic routine is completed, the HDD status indicator lights purple indicating the system has
passed all diagnostic tests.
7.A copy of the test result will be saved as a log file (i.e., 66380AC3.LOG) and stored in the Results
folder.The name of the log file is based on the last 8 bytes of the serial number
HDD 0HDD 1HDD 2HDD 3HDD 0HDD 1HDD 2HDD 3
Debug card
The debug card is a diagnostic tool for technicians to configure the system BIOS settings and conveniently
troubleshoot various problems. This card can help you track the progress of a Power-On Self Test (POST) and
discover the cause of errors during system operations. The debug card connects to the system via its debug
card cable connector. It includes a VGA port for connecting an external monitor to view BIOS output
checkpoints. The debug card also provides a PS/2 mouse port, PS/2 keyboard port and a serial port.
Identifying the components
No.Component
1Debug card cable connector
2PS/2 mouse and keyboard port
3VGA/monitor port
4Serial port
For more information on how to connect the debug card to the system, refer to “Entering the BIOS Setup
Utility” on page 10.
44Chapter 4
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POST Code Checkpoints
The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the
system components, and controls the operation of the power-on password option. If POST discovers errors in
system operations at power-on, it displays error messages, generates a checkpoint code at port 80h or even
halts the system if the error is fatal.
The main components on the system board that must be diagnosed and/or initialized by POST to ensure
system functionality are as follows:
Microprocessor with built-in numeric coprocessor and cache memory subsystem
Three programmable timers (system timer and 8254 module)
ROM subsystem
RAM subsystem
CMOS RAM subsystem and real time clock/calendar with battery backup
When POST executes a task, it uses a series of preset numbers called checkpoints to be latched at port 80h,
indicating the stages it is currently running. This latch can be read and shown on an external monitor
connected to the debug card.
Viewing BIOS checkpoints
Viewing all checkpoints generated by the BIOS requires a debug card and an external monitor. Checkpoints
may appear on the bottom right corner of the screen during POST.
POST code checkpoints list
Bootblock initialization code checkpoint
The following table describes the Award common tasks carried out by POST. An unique checkpoint number
denotes each task. .
CheckpointDescription
Before D1Early chipset initialization is done. Early super I/O initialization is done including RTC
and keyboard controller. NMI is disabled.
D1Perform keyboard controller BAT test. Check if waking up from power management
suspend state. Save power-on CPUID value in scratch CMOS.
D0Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum.
D2Disable CACHE before memory detection. Execute full memory sizing module.
Verify that flat mode is enabled.
D3If memory sizing module not executed, start memory refresh and do memory sizing in
Bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that
flat mode is enabled.
D4Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
D5Bootblock code is copied from ROM to lower system memory and control is given to
it. BIOS now executes out of RAM.
D6Both key sequence and OEM specific method is checked to determine if BIOS
recovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary,
control flows to checkpoint E0. See Bootblock Recovery Code Checkpoints section
of document for more information.
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CheckpointDescription
D7Restore CPUID value back into register. The Bootblock-Runtime interface module is
moved to system memory and control is given to it. Determine whether to execute
serial flash.
D8The Runtime module is uncompressed into memory. CPUID information is stored in
memory.
D9Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into
memory. Leaves all RAM below 1MB Read-Write including E000 and F000 shadow
areas but closing SMRAM.
DARestore CPUID value back into register. Give control to BIOS POST
(ExecutePOSTKernel). See POST Code Checkpoints section of document for more
information.
Bootblock recovery code checkpoints
The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur
because the user has forced the update or the BIOS checksum is corrupt. The following table describes the
type of checkpoints that may occur during the Bootblock recovery portion of the BIOS:
CheckpointDescription
E0Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized.
DMA controller is initialized. 8259 interrupt controller is initialized. L1 cache is
enabled.
E9Set up floppy controller and data. Attempt to read from floppy.
EAEnable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EBDisable ATAPI hardware. Jump back to checkpoint E9.
EFRead error occurred on media. Jump back to checkpoint EB.
E9 no EADetermine information about root directory of recovery media.
F0Search for pre-defined recovery file name in root directory.
F1Recovery file not found.
F2Start reading FAT table and analyze FAT to find the clusters occupied by the recovery
file.
F3Start reading the recovery file cluster by cluster.
F5Disable L1 cache.
FACheck the validity of the recovery file configuration to the current configuration of the
flash part.
FBMake flash write enabled through chipset and OEM specific method. Detect proper
flash part. Verify that the found flash part size equals the recovery file size.
F4The recovery file size does not equal the found flash part size.
FCErase the flash part.
FDProgram the flash part.
FFThe flash has been updated successfully. Make flash write disabled. Disable ATAPI
hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
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POST code checkpoints
The POST code checkpoints are the largest set of checkpoints during the BIOS pre-boot process. The
following table describes the type of checkpoints that may occur during the POST portion of the BIOS:
CheckpointDescription
03Disable NMI, Parity, video for EGA, and DMA controllers. Initialize BIOS, POST,
Runtime data area. Also initialize BIOS modules on POST entry and GPNV area.
Initialized CMOS as mentioned in the Kernel Variable "wCMOSFlags."
04Check CMOS diagnostic byte to determine if battery power is OK and CMOS
checksum is OK. Verify CMOS checksum manually by reading storage area. If the
CMOS checksum is bad, update CMOS with power-on default values and clear
passwords. Initialize status register A.
Initializes data variables that are based on CMOS setup questions. Initializes both
the 8259 compatible PICs in the system.
05Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table.
06Do R/W test to CH-2 count reg. Initialize CH-0 as system timer. Install the
POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer interrupt.
Traps INT1Ch vector to "POSTINT1ChHandlerBlock."
08Initializes the CPU. The BAT test is being done on KBC. Program the keyboard
controller command byte is being done after Auto detection of KB/MS using
AMI KB-5.
0AInitializes the 8042 compatible Key Board Controller.
0BDetects the presence of PS/2 mouse.
0CDetects the presence of Keyboard in KBC port.
0ETesting and initialization of different Input Devices. Also, update the Kernel Variables.
Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1.
Uncompress all available language, BIOS logo, and Silent logo modules.
13Early POST initialization of chipset registers.
24Uncompress and initialize any platform specific BIOS modules.
30Initialize System Management Interrupt.
2AInitializes different devices through DIM.
See DIM Code Checkpoints section of document for more information.
2CInitializes different devices. Detects and initializes the video adapter installed in the
system that have optional ROMs.
2EInitializes all the output devices.
31Allocate memory for ADM module and uncompress it. Give control to ADM module
for initialization. Initialize language and font modules for ADM. Activate ADM
module.
33Initializes the silent boot module. Set the window for displaying text information.
37Displaying sign-on message, CPU information, setup key message, and any OEM
specific information.
38Initializes different devices through DIM. See DIM Code Checkpoints section of
document for more information.
39Initializes DMAC-1 & DMAC-2.
3AInitialize RTC date/time.
3BTest for total memory installed in the system. Also, Check for DEL or ESC keys to
limit memory test. Display total memory in the system.
3CMid POST initialization of chipset registers.
40Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, … etc.)
successfully installed in the system and update the BDA, EBDA…etc.
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CheckpointDescription
50Programming the memory hole or any kind of implementation that needs an
adjustment in system RAM size if needed.
52Updates CMOS memory size from memory found in memory test. Allocates memory
for Extended BIOS Data Area from base memory.
60Initializes NUM-LOCK status and programs the KBD typematic rate.
75Initialize Int-13 and prepare for IPL detection.
78Initializes IPL devices controlled by BIOS and option ROMs.
7AInitializes remaining option ROMs.
7CGenerate and write contents of ESCD in NVRam.
84Log errors encountered during POST.
85Display errors to the user and gets the user response for error.
87Execute BIOS setup if needed / requested.
8CLate POST initialization of chipset registers.
8EProgram the peripheral parameters. Enable/Disable NMI as selected
90Late POST initialization of system management interrupt.
A0Check boot password if installed.
A1Clean-up work needed before booting to OS.
A2Takes care of runtime image preparation for different BIOS modules. Fill the free
area in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table.
Prepares the runtime language module. Disables the system configuration display if
needed.
A4Initialize runtime language module.
A7Displays the system configuration screen if enabled. Initialize the CPU's before boot,
which includes the programming of the MTRR's.
A8Prepare CPU for OS boot including final MTRR values.
A9Wait for user input at config display if needed.
AAUninstall POST INT1Ch vector and INT09h vector. Deinitializes the ADM module.
ABPrepare BBS for Int 19 boot.
ACEnd of POST initialization of chipset registers.
B1Save system context for ACPI.
00Passes control to OS Loader (typically INT19h).
Device Initialization Manager code checkpoints
The Device Initialization Manager (DIM) module gets control at various times during BIOS POST to initialize
different BUSes. The following table describes the main checkpoints where the DIM module is accessed:
CheckpointDescription
2AInitialize different buses and perform the following functions: Reset, Detect, and
Disable (function 0); Static Device Initialization (function 1); Boot Output Device
Initialization (function 2). Function 0 disables all device nodes, PCI devices, and PnP
ISA cards. It also assigns PCI bus numbers. Function 1 initializes all static devices
that include manual configured onboard peripherals, memory and I/O decode
windows in PCI-PCI bridges, and noncompliant PCI devices. Static resources are
also reserved. Function 2 searches for and initializes any PnP, PCI, or AGP video
devices.
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CheckpointDescription
38Initialize different buses and perform the following functions: Boot Input Device
Initialization (function 3); IPL Device Initialization (function 4); General Device
Initialization (function 5). Function 3 searches for and configures PCI input devices
and detects if system has standard keyboard controller. Function 4 searches for and
configures all PnP and PCI boot devices. Function 5 configures all onboard
peripherals that are set to an automatic configuration and configures all remaining
PnP and PCI devices.
While control is in the different functions, additional checkpoints are output to port 80h as a word value to
identify the routines under execution. The low byte value indicates the main POST Code Checkpoint. The
high byte is divided into two nibbles and contains two fields. The details of the high byte of these checkpoints
are as follows:
HIGH BYTE XY
The upper nibble 'X' indicates the function number that is being executed. 'X' can be from 0 to 7.
0 = func#0, disable all devices on the BUS concerned.
1 = func#1, static devices initialization on the BUS concerned.
2 = func#2, output device initialization on the BUS concerned.
3 = func#3, input device initialization on the BUS concerned.
4 = func#4, IPL device initialization on the BUS concerned.
5 = func#5, general device initialization on the BUS concerned.
6 = func#6, error reporting for the BUS concerned.
7 = func#7, add-on ROM initialization for all BUSes.
8 = func#8, BBS ROM initialization for all BUSes.
The lower nibble 'Y' indicates the BUS on which the different routines are being executed. 'Y' can be from
0 to 5.
0 = Generic DIM (Device Initialization Manager).
1 = On-board System devices.
2 = ISA devices.
3 = EISA devices.
4 = ISA PnP devices.
5 = PCI devices
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System Status Error Codes
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
The error messages in the following table indicate the error signals on the HDD access LED indicators on the
front panel and the error symptoms.
Operating condition
System is booting
System has booted
HDD LED error codes
1234
Description
SATA controller failed
USB controller failed
LAN controller failed
Fan failed
Memory failed
Boot device not found
Disk failure
50Chapter 4
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BIOS Recovery
Perform the BIOS recovery if the BIOS flash ROM has become corrupted. The following sections provide
instructions on how to recover BIOS settings.
To create a BIOS Recovery disk:
1.Prepare a USB storage device.
2.Connect the USB storage device to a USB port on your computer.
3.Copy the target BIOS ROM file to a USB storage device.
4.Rename the target BIOS to “AMIBoot.ROM”.
5.Unplug the device.
To perform a BIOS recovery:
1.Create the BIOS Recovery disk as described in the previous section.
2.Connect the BIOS Recovery disk on the USB port on the system.
3.Depending on the current state of the system, do either of the following:
If the system has crashed:
Power on the system. The system initializes the BIOS recovery process and the system will reboot
automatically after the flash update is completed.
If the system has not crashed or if you want to revert BIOS to previous settings:
During POST, press <Ctrl> + <Home> during POST. This action will flash the BIOS from the USB
storage device to the system and reboot automatically after the flash update is completed.
4.Remove the BIOS Recovery disk.
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Clearing CMOS
To clear the BIOS configuration you need to short the JP3 Clear CMOS jumper on the mainboard.
1.Turn off the computer and all attached devices.
2.Remove the system cover. See “Removing the System Cover” on page 25.
3.Locate the JP3 Clear CMOS jumper on the mainboard.
4.Remove the jumper from the default position.
5.Replace the jumper to connect the 2nd and 3rd pins.
6.Access the BIOS Setup Utility by connecting a debug card, keyboard, and a monitor to the system.
Perform steps 3 and 7 through 10 of the “Entering the BIOS Setup Utility” on page 10.
7.Press <F9> to load the system default values.
8.Press <F10> to save the changes made and close the Setup Utility.
52Chapter 4
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
system check” on page 42.)
Follow procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1.Power off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Hard disk drive
DIMM
CD/DVD-ROM drive
Adapter cards
4.Power on the computer.
5.Determine if the problem has been resolved.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
7.If the problem persists, replace the FRU one at a time. Do not replace a non-defective FRU.
10Backplane board LED cable connector 22x1 PCI Express slot
114-pin power cable connector23Intel ICH9R chipset (south bridge)
12Fan cable connector (reserved)
18System type select jumper
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System Jumpers
NameLocationSettings
Clear CMOS jumperJP31-2 Normal (default)
System type select jumperJP21-2 Aspire system (default)
Debug/user mode jumperJP1Open User mode enabled (default)
2-3 Clear CMOS
2-3 Other model
Closed Debug mode enabled
Chapter 557
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58Chapter 5
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Chapter 6
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the home server. Refer to
this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).
NOTES:
When ordering FRU parts, check the most up-to-date information available on your regional web
or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for service.
To scrap or to return the defective parts, follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
This document will be updated as more information about the FRU list becomes available.
Chapter 659
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Exploded Diagram
60Chapter 6
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ItemPart No.Part NameQTY.
142.60P02.001Handle HDD carrier HT-3611
242.60P03.001Latch HDD carrier HT-3611
334.60P07.001Axis HDD carrier HT-3611
434.60P05.001SPG HDD carrier HT-3611
534.60P04.001EMI HDD carrier HT-3611
647.60M06.001HDD ear rubber pin HT-3604
742.60P01.001HDD carrier HT-3611
840.60P04.001PLT as Icon HT-3611
940.60P03.001PLT as power HT-3611
1041.60P02.001Bezel as main HT-3611
1142.55S13.001Tie mount HU-1391
1242.91F07.001Wire saddle CHF-8 HU122G2
1342.5E309.001LED housing CLED-1A4
1450.60P04.001C.A. HDD LED B/R HT-3611
1533.60P09.001BRKT PCI LP dummy HT-3611
1633.60P05.001BRKT BP HT-3611
1730.60P02.001CAS UP HT-3611
1886.1A524.4R0SCRW MACH PAN M3-0.5*4 NI4
1960.60P14.001ASSY rear I/O cover HT-3611
2086.1A524.4R0SCRW MACH PAN M3-0.5*4 NI4
2160.60P11.001ASSY fan 120x120x25 S151
2233.60P04.001BRKT fan HT-3612
2360.60P02.001ASSY main chassis HT-3611
2445.00049.001Label spec dummy art UB series1
2542.60P11.001Rubber foot R1907 19D7H4
2647.60P05.001Sponge HDD LED HT-3614
2738.09008.001Dessicant silica gel 30G H251
2840.60P07.001LBL 24*8MM warning HT-3612
2960.60P03.001ASSY MB tray HT-3611
3040.60P06.001PLT AS USB HT-3611
3142.60P17.001Lens as door HT-3611
3242.60P16.001Door as bezel HT-3611
Chapter 661
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FRU List
ComponentQTYPart NameDescription
Board
Front I/O board1FRONT I/O BOARDS15I ASPIRE FRONT I/O BD DIP55.R3601.002