The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
•Headphones/speaker/line-out jack with S/PDIF support
•Microphone-in jack
•Line-in jack
•Ethernet (RJ-45) port
™
port with HDCP support
2Chapter 1
Page 11
•Modem (RJ-11) port
•DC-in jack for AC adapter
Environment
•Temperature:
•Operating: 5 °C to 35 °C
•Non-operating: -20 °C to 65 °C
•Humidity (non-condensing):
•Operating: 20% to 80%
•Non-operating: 20% to 80%
Dimension and weight
•Dimension: 411 (W) x 274 (D) x 40/45.0 (H) mm
•Weight: <3.3kg
NOTE: 1. "*" means only for certain models".
2. The specifications listed above are for reference only. The exact configuration of your PC depends
on the model purchased.
Chapter 13
Page 12
System Block Diagram
For Aspire 7736/7736Z/7336 Series:
4Chapter 1
Page 13
For Aspire 7540 Series:
Chapter 15
Page 14
Your Acer Notebook tour
After knowing your computer features, let us show you around your new computer.
Front View
1
2
13
3
4
12
11
5
10
6
7
#IconItemDescription
1Acer Crystal Eye
webcam
2Display screenAlso called Liquid-Crystal Display (LCD), displays computer output
3Power buttonTurns the computer on and off.
Web camera for video communication. (only for certain models)
(Configuration may vary by models).
9
8
6Chapter 1
Page 15
#IconItemDescription
1
4Wireless LAN
communication
button/indicator
Bluetooth
communication
button/indicator
Backup keyLaunches Acer Backup Management for three-step data backup.
HDDIndicates when the hard disk drive is active.
Num LockLights up when Num Lock is activated.
Caps LockLights up when Caps Lock is activated.
5KeyboardFor entering data into your computer.
6TouchpadTouch-sensitive pointing device which functions like a computer
7
Power
1
Enables/disables the wireless LAN function. Indicates the status of
wireless LAN communication.
Enables/disables the Bluetooth function. Indicates the status of
Bluetooth communication. (only for certain models)
mouse.
Indicates the computer's power status.
1
Battery
8Click buttons
(left and right)
9PalmrestComfortable support area for your hands when you use the
10Touchpad toggleTurns the internal touchpad on and off.
11MicrophoneInternal microphone for sound recording.
12Acer PowerSmart
key
13SpeakersLeft and right speakers deliver stereo audio output.
Indicates the computer's battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
The left and right buttons function like the left and right mouse
buttons.
computer.
Puts your computer into power-saving mode.
Closed Front View
#IconItemDescription
1Multi-in-1 card
reader
Chapter 17
Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick
(MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD).
Note: Push to remove/install the card. Only one card can operate at
any given time.
Page 16
Left View
123 456
#IconItemDescription
1DC-in jackConnects to an AC adapter.
2Ethernet (RJ-45)
port
3External display
(VGA) port
4HDMIHDMI portSupports high definition digital video connections.
5USB 2.0 portConnect to USB 2.0 devices
6Line-in jackAccepts audio line-in devices (e.g., audio CD player, stereo
Microphone jack
Headphones/
speaker/line-out
jack with
S/PDIF support
Connects to an Ethernet 10/100/1000-based network.
Connects to a display device
(e.g., external monitor, LCD projector).
(e.g., USB mouse, USB camera).
walkman, mp3 player)
Accepts inputs from external microphones.
Connects to audio line-out devices
(e.g., speakers, headphones).
8Chapter 1
Page 17
Right View
1234567
1
#IconItemDescription
1Optical driveInternal optical drive; accepts CDs or DVDs.
2Optical disk access
indicator
3Optical drive eject
button
4Emergency eject
hole
5Modem
(RJ-11) port
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the computer is turned off.
Note: Insert a paper clip to the emergency eject hole to eject the
optical drive tray when the computer is off.
Connects to a phone line.
6USB 2.0 portConnect to USB 2.0 devices
(e.g., USB mouse, USB camera).
7Kensington lock slotConnects to a Kensington-compatible computer security lock.
Rear View
#ItemDescription
1Ventilation slotsEnable the computer to stay cool, even after prolonged use.
Chapter 19
Page 18
Bottom View
1
2
3
4
5
6
#IconItemDescription
1Battery bayHouses the computer's battery pack.
2Batter LockLocks the battery in position.
3Battery release latchReleases the battery for removal.
4Memory compartmentHouses the computer's main memory.
5Hard disk bayHouses the computer's hard disk (secured with screws).
6Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.
Indicators
The computer has several easy-to-read status indicators.
IconFunctionDescription
PowerIndicates the computer's power status.
BatteryIndicates the computer's battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
10Chapter 1
Page 19
Easy-Launch Buttons
Located on the left of the keyboard are the application buttons. These buttons are called easy-launch buttons.
They are: WLAN, Bluetooth and Backup.
IconFunctionDescription
Wireless LAN
communication button/
indicator
Bluetooth communication
button/indicator
Backup keyLaunches Acer Backup Management for three-step data
Enables/disables the wireless LAN function. Indicates the
status of wireless LAN communication.
Enables/disables the Bluetooth function. Indicates the
status of Bluetooth communication. (only for certain
models)
backup.
Touchpad Basics (with fingerprint reader)
The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.
•Move your finger across the touchpad (2) to move the cursor.
•Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad is the same as clicking the left button.
•Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only
for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button
mimics your cursor pressing on the right scroll bar of Windows applications.
ExecuteQuickly click twice.Tap twice (at the same speed as double-clicking
a mouse button).
SelectClick once.Tap once.
DragClick and hold, then use
finger on the touchpad
to drag the cursor.
Access
Click once.
Tap twice (at the same speed as double-clicking
a mouse button); rest your finger on the touchpad
on the second tap and drag the cursor.
context menu
NOTE: Illustrations are for reference only. The exact configuration of your PC depends on the model
purchased.
NOTE: When using the touchpad, keep it — and your fingers — dry and clean. The touchpad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase
the touchpad's responsiveness.
NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under
Mouse settings in Windows Control Panel.
12Chapter 1
Page 21
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are
in uppercase.
Num Lock When Num Lock is on, the numeric keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
Scroll Lock <Fn> +
<F12>
The keyboard has a numeric keypad with cursor-control keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing letters on
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Type numbers in a normal manner.
Hold <Shift> while using cursorcontrol keys.
embedded keypad.
Hold <Fn> while using cursorcontrol keys.
Type the letters in a normal
manner.
Chapter 113
Page 22
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows
key
Application
key
Pressed alone, this key has the same effect as clicking on the Windows Start
button; it launches the Start menu.
It can also be used with other keys to provide a variety of functions:
<>: Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-
D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows
Sidebar
<CTRL> + <> + <F>: Search for computers (if you are on a network)
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista, some shortcuts may not
function as described.
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
14Chapter 1
Page 23
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F2>System propertyStarts System Property for displaying system
information.
<Fn> + <F3>BluetoothEnables/disables the Bluetooth function.
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
screen, external monitor (if connected) and both.
<Fn> + <F6>Screen blankTurns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + < >Brightness upIncreases the screen brightness.
<Fn> + < >Brightness down Decreases the screen brightness.
<Fn> + < >Volume upIncreases the sound volume.
<Fn> + < >Volume downDecreases the sound volume.
Special Key (only for certain models)
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.
The Euro symbol
1.Open a text editor or word processor.
2.Either press <> on the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of
the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign
1.Open a text editor or word processor.
2.Either press <> at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the
upper-center of the keyboard.
NOTE: This function varies according to the language settings.
Chapter 115
Page 24
Windows Mobility Center
The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can
quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings
include display brightness, volume, power plan, wireless networking on/off, external display settings,
synchronization status and presentation settings.
Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on
or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities.
To launch Windows Mobility Center:
qUse the shortcut key <> + <X>.
qStart Windows Mobility Center from the Control panel.
qStart Windows Mobility Center from the Accessories program group in the Start menu.
qLaunch Windows Mobility Center by right-clicking in the system tray and select Windows Mobility
Center.
16Chapter 1
Page 25
Using the System Utilities
Acer Bio-Protection (only for certain models)
Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the
Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer BioProtection Fingerprint Solution has incorporated protection against unauthorized access to your computer with
centralized password management with Password Bank, easy music player launching with Acer MusicLaunch,
secure Internet favorites via Acer MyLaunch, and fast application/website launching and login with Acer
FingerLaunch, while Acer ProfileLaunch can launch up to three applications/websites from a single finger
swipe.
Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents
using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of
protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple
swipe of your finger!
For more information refer to the Acer Bio-Protection help files.
Chapter 117
Page 26
Acer GridVista (dual-display compatible)
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2.Drag and drop each window into the appropriate grid.
3.Enjoy the convenience of a well-organized desktop.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
18Chapter 1
Page 27
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeAspire 7736/7336 Series:
Intel® Core™2 Duo P8800 PGA (2.66 GHz)
Intel® Core™2 Duo T6500 PGA (2.1 GHz)
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are
turned off completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system
states and data onto the disc prior to power off the whole
system.
26Chapter 1
Page 35
Phoenix SecureCore(tm) Setup Utility
Main
CPU Type:
CPU Speed:
IDE0 Model Name:
I D E 0 S e r i a l N u m b e r :
IDE1 Model Name:
I D E 1 S e r i a l N u m b e r :
ATAPI Model Name:
System BIOS Version:
VGA BIOS Version:
KBC Version:
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Chapter 227
Page 36
Navigating the BIOS Utility
There are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
•To choose a menu, use the left and right arrow keys.
•To choose an item, use the up and down arrow keys.
•To change the value of a parameter, press F5 or F6.
•A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
•Press Esc while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
28Chapter 2
Page 37
Information
Phoenix SecureCore(tm) Setup Utility
Main
CPU Type:
CPU Speed:
IDE0 Model Name:
I D E 0 S e r i a l N u m b e r :
IDE1 Model Name:
I D E 1 S e r i a l N u m b e r :
ATAPI Model Name:
System BIOS Version:
VGA BIOS Version:
KBC Version:
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
Aspire 7736/7736Z/7336 Series:
Aspire 7540 Series:
NOTE: The screen above is for your reference only. Actual values may differ.
Chapter 231
Page 40
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 640MB
Total MemoryThis field reports the total memory size of the
system. For Aspire 8530 Series only.
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
VGA MemoryShows the VGA memory size.
Quiet BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
D2D RecoveryEnables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
SATA ModeControl the mode in which the SATA controller
should operate.
Format: HH:MM:SS
(hour:minute:second) System Time
year)
System Date
Option:
Enabled or Disabled
Option:
Enabled or Disabled
Option:
Disabled or Enabled
Option:
Enabled or Disabled
Option: AHCI or IDE
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
32Chapter 2
Page 41
Security
Phoenix SecureCore(tm) Setup Utility
Main
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
InformationSecurityBootExit
Item Specific Help
Supervisor Password
c o n t r o l s a c c e s s o f t h e
whole setup utility.
I t c a n b e u s e d t o bo ot
u p w h e n P a s s w o r d o n
boot is enabled.
Supervisor Passwords:
User Passwords:
:
S e t U s e r P a s s w o r d
SetPassword
P a s s w o r d o n B o o t :
i
i
H D D P a s s w o r d i s
HDD
Set Supervisor Password
Clear
Clear
Clear
[Enter]
[Enter]
[Disabled]
[]Enter
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS
Password.
Chapter 233
Page 42
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows the setting of the Supervisor password
User Password IsShows the setting of the user password.
HDD Password IsShows the setting of the hard disk password.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Set User PasswordPress Enter to set the user password. When
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
Set HDD PasswordEnter HDD Password.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press Enter.
After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
34Chapter 2
Page 43
1.Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press Enter.
3.Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press Enter.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Chapter 235
Page 44
If the new password and confirm new password strings do not match, the screen will display the following
message.
36Chapter 2
Page 45
Boot
Phoenix SecureCore(tm) Setup Utility
Main
Item Specific Help
U s e < > o r < > t o
select a device, then
p r e s s < F 6 > t o m o v e i t
u p t h e l i s t , o r < F 5 >
t o m o v e i t d o w n t h e
list. Press <Esc> to
escape the menu.
Boot priority order:
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
InformationSecurityBootExit
2:
3:
4:
5:
6:
7:
:
CD/DVD:
N e t w o r k B o o t : X X X v X X . X . X X X X X X X X X
USB HDD:
USB FDD:
U S B K e y :
8 : U S B C D / D V D R O M :
1: IDE0 HDD: XXXXXXXXXXX-(XX)
IDE1
XXXXXXXXXXX-XXX XX-XXXX-XX
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Chapter 237
Page 46
Exit
Phoenix SecureCore(tm) Setup Utility
Main
Item Specific Help
E x i t S y s t e m S e t u p a n d
save your changes to
CMOS.
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
InformationSecurity
Boot
Exit
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit Saving Changes
The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the
BIOS Setup Utility.
The table below describes the parameters in this screen.
38Chapter 2
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
Page 47
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
•New versions of system programs
•New features or options
•Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery disk at hand, then you should create a Crisis Disk (See “Steps for
BIOS Recovery by Crisis Disk” on page 107) before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash.
NOTE: Please connect the AC adapter power supply when you run the Flash utility. If the battery pack does
not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Follow the steps below to run the Flash utility:
1.Rename the BIOS file as “XXXXXXX.FD”
2.Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis Disk.
3.Turn off the system power.
4.Insert the USB device containing the renamed BIOS file and Crisis Disk to any USB port.
5.Make sure the AC adapter is connected to a power outlet and plugged in to the system.
6.Power on the system from an off state (i.e. cold boot) while holding down the Fn + ESC key.
7.After POST, release Fn + ESC key. The system should boot from the USB device and perform crisis
recovery action.
Chapter 239
Page 48
Remove HDD Password
This section teaches you how to remove HDD password:
Remove HDD Password:
•If you key in the wrong HDD password thrice, “HDD password error code” will appear on the
screen. See the image below.
•If you need to solve HDD password locked problem, you can run HDD_PW.EXE
1. Key in “hdd_pw 15494 0”
2. Select “2”
3. Choose one of the uppercase strings
•Reboot the system and key in “0KJFN42” or “UVEIQ96” as your HDD user password.
40Chapter 2
Page 49
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat screwdriver
•Philips screwdriver
•Hex screwdriver
•Plastic flat screwdriver
•Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 341
Page 50
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Place the system on a flat, stable surface.
4.Remove the battery pack.
Disassembly Process
The disassembly process is divided into the following stages:
•External module disassembly
•Main unit disassembly
•LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
ItemScrewColorPart No.
AM2.5 x L4Black86.00H59.734
BM2 x L4Silver86.9A552.4R0
CM2.5 x L6Black86.00E12.536
DM2.5 x L10Black86.00F84.73A
EM2.5 x L5Black86.00F87.735
FM3 x L4Silver86.9A554.4R0
GM2.5 x L3.5Silver86.9A536.3R5
HM2 x L3Silver86.9A552.3R0
42Chapter 3
Page 51
External Module Disassembly Process
EXTERNAL MODULE DISASSEMBLY
WLAN
BOARD
TURN OFF POWER
AND PERIPHERALS
UNPLUG POWER
CABLES
Bx1
BACK
COVER
Screwx6
DIMM
MODULES
REMOVE BATTERY
PAC K
SD DUMMY CARD
Hx1
ODD
MODULE
OPTICAL DISK
DRIVE
OPTICAL
LOCKER
BRACKET
CPU
Fx2
HDD
MODULE
HARD DISK
BRACKET
HARD DISK
DRIVE
Ax1
THERMAL
MODULE
Cx4
Cx1
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the main
board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Chapter 343
Screw List
ItemScrewColorPart No.
AM2.5 x L4Black86.00H59.734
BM2 x L4Silver86.9A552.4R0
CM2.5 x L6Black86.00E12.536
FM3 x L4Silver86.9A554.4R0
GM2.5 x L3.5Silver86.9A536.3R5
HM2 x L3Silver86.9A552.3R0
Page 52
Removing the SD Dummy Card
1.Push the SD dummy card all the way in to eject it.
2.Pull it out from the slot.
44Chapter 3
Page 53
Removing the Battery Pack
1.See “Removing the SD Dummy Card” on page 44.
2.Turn the notebook over so the bottom is facing up.
3.Slide the battery lock/unlock latch to the unlock position.
Note: Battery has been highlighted with the yellow circle as above image shows. Please detach the
battery and follow local regulations for disposal.
4.Slide the battery release latch to the release position (a) to pop out the battery pack, then remove the
battery pack from the main unit (b).
Chapter 345
Page 54
Removing the Back Cover
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.Remove the four screws (C) on the back cover.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L6 (4)Black3.0 kgf-cm86.00E12.536
4.Remove the four captive screws on the back cover.
46Chapter 3
Page 55
5.Use a plastic screw driver to carefully pry open the back cover.
6.Carefully lift and remove the back cover.
Chapter 347
Page 56
Removing the Hard Disk Drive Module
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.Remove the one screw (A) securing the hard disk drive module to the system.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L4 (1)Black3.0 kgf-cm86.00H59.734
5.Pull the plastic tab in the direction indicated by the arrow to disengage the HDD module from the
connector.
48Chapter 3
Page 57
6.Lift the HDD module and remove it from the HDD bay.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
7.Remove the two screws (F) securing the hard disk to the bracket and remove the hard disk from the
bracket.
Size (Quantity)ColorTo rqu ePart No.
M3 x L4 (2)Silver3.0 kgf-cm86.9A554.4R0
Chapter 349
Page 58
Removing the Wireless LAN Card
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.For 2-antenna WLAN card, detach the black cable from connector 1 and the white cable from connector 2
on the WLAN card.
6.Remove the one screw (B) on the WLAN card and detach the card.
Size (Quantity)ColorTo rqu ePart No.
M2 x L4 (1)Silver1.6 kgf-cm86.9A552.4R0
50Chapter 3
Page 59
7.Release the wireless LAN card from its connector and detach the card.
Removing the DIMM Module
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.Push out the latches on both sides of the DIMM sockets to release the DIMMs.
7.Remove the DIMM module(s).
Chapter 351
Page 60
Removing the Heatsink Module
Fan Cable
NOTE: There are two version of heatsink module. For this section, we are going to use the Discrete model.
The UMA version looks like the picture below:
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.Disconnect the fan cable connector from its connector on the main board.
52Chapter 3
Page 61
8.Loosen the six screws securing the heatsink module in the order shown.
UMA
4
3
2
1
NOTE: For the UMA model, loosen the four screws securing the heatsink module in the order shown.l
9.Carefully lift up the heatsink module.
Chapter 353
Page 62
Removing the CPU
NOTE: Aspire 7736/7736Z/7336 Series uses the Intel® processor, while Aspire 7540 Series uses the AMD®
processor. But the process in removing the CPU are the same for all the models.
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU.
9.Lift up carefully to remove the CPU.
54Chapter 3
Page 63
NOTE: When installing the CPU, make sure to install the CPU with Pin 1 at the corner as shown.
Removing the Optical Drive Module
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.Remove the one screw (C) securing the optical drive module to the system.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L6 (1)Black3.0 kgf-cm86.00E12.536
Chapter 355
Page 64
10. Slowly pull out the ODD module from the ODD drive bay.
11. Remove the one screw (H) securing the locker bracket and remove the locker bracket from the optical
disk drive module.
Size (Quantity)ColorTo rqu ePart No.
M2 x L3 (1)Silver1.6 kgf-cm86.9A552.3R0
56Chapter 3
Page 65
Main Unit Disassembly Process
MAINUNIT
KEYBOARD
MAIN
BOARD
Hx1
MAIN UNIT DISASSEMBLY
LCD MODULE
Dx4
UPPER CASE
Bx2, Cx4
MIDDLE COVER
FINGERPRINT
MODULE
Bx2
TOUCHPAD
MODULE
MICROPHONE
MODULE
Cx12, Ax5, Gx1
MODEM
CARD
Fx1
LOWER CASE
USB
MODULE
Ax1
Main Unit Disassembly Flowchart
Screw List
ItemScrewColorPart No.
AM2.5 x L4Black86.00H59.734
BM2 x L4Silver86.9A552.4R0
CM2.5 x L6Black86.00E12.536
GM2.5 x L3.5Silver86.9A536.3R5
HM2 x L3Silver86.9A552.3R0
Chapter 357
Page 66
Removing the Middle Cover
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. Remove the twelve (C) from the lower case.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L6 (11)Black3.0 kgf-cm86.00E12.536
11. Remove the five screws (A) from the lower case.
Size (Quantity)ColorTor quePart No.
M2.5 x L4 (5)Black3.0 kgf-cm86.00H59.734
58Chapter 3
Page 67
12. Remove the one screw (G) from the lower case.
Size (Quantity)ColorTor quePart No.
M2.5 x L3.5 (1)Silver3.0 kgf-cm86.9A536.3R5
13. Turn the notebook over so the top is facing up. Open the LCD panel.
14. Carefully pry and lift the middle cover.
Chapter 359
Page 68
Removing the Keyboard
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. Release the keyboard from the latches.
12. Turn it over on the touchpad area.
60Chapter 3
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13. Release the latch (a) and disconnect the keyboard cable (b) from its connector on the main board and
detach the keyboard.
Removing the LCD Module
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. Release the wireless antenna cables from the latches and carefully pull out the wireless antenna cables
from the hole..
Chapter 361
Page 70
13. Remove the LCD cable from its connector on the main board and release the cable from the latches.
14. Remove the four screws (D) from the left and right hinges.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L10 (4)Black3.0 kgf-cm86.00F84.73A
62Chapter 3
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15. Carefully remove the LCD module from the base unit.
NOTE: When connecting the cables back to the unit, please note that the cables should be routed well.
Separating the Upper Case from the Lower Case
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. Release the latch (a) and disconnect the fingerprint cable (b) from its connector on the main board.
Chapter 363
Page 72
14. Release the latch (a) and disconnect the touchpad cable (B) from its connector on the main board.
15. Disconnect the left speaker cable from its connector on the main board.
64Chapter 3
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16. Remove the two screws (B) securing the upper case to the system.
Size (Quantity)ColorTor quePart No.
M2 x L4 (2)Silver1.6 kgf-cm86.9A552.4R0
17. Remove the four screws (C) securing the upper case to the system.
Size (Quantity)ColorTor quePart No.
M2.5 x L6 (4)Black3.0 kgf-cm86.00E12.536
Chapter 365
Page 74
18. Gently lift and detach the upper case from the lower case.
Removing the Fingerprint/Button and Touchpad Boards
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Separating the Upper Case from the Lower Case” on page 63.
14. Release the latch (a) and disconnect the fingerprint/ button cable (b) from the fingerprint/ button board.
66Chapter 3
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15. Detach the fingerprint/ button cable and touchpad cable from the upper case.
16. Release the latch (a) and disconnect the touchpad cable (b) from the touchpad board.
17. Remove the two screws (B) securing the touchpad and fingerprint/button bracket to the upper case.
Size (Quantity)ColorTo rqu ePart No.
M2 x L4 (2)Silver1.6 kgf-cm86.9A552.4R0
Chapter 367
Page 76
18. Lift and detach the touchpad and fingerprint/button bracket.
19. Detach the fingerprint/button board.
20. Pry to loosen the touchpad board and detach the touchpad board from the upper case.
WARNING: The touchpad board is glued to the upper case, only remove the touchpad board if it is defective.
Note: Circuit boards > 10cm
2
has been highlighted with the yellow square as shown in the figure
above. Please detach the circuit boards and follow the local regulations for disposal.
68Chapter 3
Page 77
Removing the USB Board Module
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the Optical Drive Module” on page 55.
9.See “Removing the CPU” on page 54.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Separating the Upper Case from the Lower Case” on page 63.
14. See “Removing the Fingerprint/Button and Touchpad Boards” on page 66.
15. Disconnect the USB cable from its connector on the main board and release the cable from the latches.
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16. Remove the one screw (A) securing the USB board to the lower case.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L4 (1)Black3.0 kgf-cm86.00H59.734
17. Remove the USB board module from the lower case.
70Chapter 3
Page 79
Removing the Modem Board
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Separating the Upper Case from the Lower Case” on page 63.
14. See “Removing the Fingerprint/Button and Touchpad Boards” on page 66.
15. See “Removing the USB Board Module” on page 69.
16. Disconnect the modem cable from its connector on the main board.
17. Remove the one screw (??) on the modem board and detach the modem board.
Chapter 371
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18. Remove the modem board module from the main board.
Removing the Bluetooth Board
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Separating the Upper Case from the Lower Case” on page 63.
14. See “Removing the Fingerprint/Button and Touchpad Boards” on page 66.
15. See “Removing the USB Board Module” on page 69.
16. See “Removing the Modem Board” on page 71.
72Chapter 3
Page 81
17. Disconnect the bluetooth cable from its connector on the main board.
18. Detach the bluetooth card.
Chapter 373
Page 82
Removing the Microphone Module
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Separating the Upper Case from the Lower Case” on page 63.
14. See “Removing the Fingerprint/Button and Touchpad Boards” on page 66.
15. See “Removing the USB Board Module” on page 69.
16. See “Removing the Modem Board” on page 71.
17. See “Removing the Bluetooth Board” on page 72.
18. Disconnect the microphone cable from its connector on the main board.
19. Detach the microphone module.
74Chapter 3
Page 83
Removing the Main Board
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Separating the Upper Case from the Lower Case” on page 63.
14. See “Removing the Fingerprint/Button and Touchpad Boards” on page 66.
15. See “Removing the USB Board Module” on page 69.
16. See “Removing the Modem Board” on page 71.
17. See “Removing the Bluetooth Board” on page 72.
18. See “Removing the Microphone Module” on page 74.
19. Disconnect the right speaker cable from its connector on the main board.
Chapter 375
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20. Remove the one screw (H) securing the main board in place.
Size (Quantity)ColorTor quePart No.
M2 x L3 (1)Silver1.6 kgf-cm86.9A552.3R0
Note: RTC battery has been highlighted with the yellow circle as shown in the figure above. Please
detach the RTC battery and follow local regulations for disposal.
2
Note: Circuit boards > 10cm
has been highlighted with the yellow square as shown in the figure
above. Please detach the circuit boards and follow the local regulations for disposal.
21. Lift the main board gently and remove it carefully from the lower case..
76Chapter 3
Page 85
LCD Module Disassembly Process
LCD MODULE
LCD BEZEL
Ex6
LCD ASSEMBLY
LEFT LCD
BRACKET
Hx3
RIGHT LCD
BRACKET
LCD FPC
CABLE
LCD BACK PANEL
ANTENNAS
LCD MODULE DISASSEMBLY
WEB
CAMERA
LEFT HINGE
RIGHT HINGE
Ex2
Ex2
Hx3
LCD Module Disassembly Flowchart
Chapter 377
Screw List
ItemScrewColorPart No.
EM2.5 x L5 (6)Black86.00F87.735
HM2 x L3Silver86.9A552.3R0
Page 86
Removing the LCD Bezel
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. Remove the six screw covers on the LCD bezel.
14. Remove the six screws (E) on the LCD bezel. .
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L5 (6)Black3.0 kgf-cm86.00F87.735
78Chapter 3
Page 87
15. Carefully pry open the LCD bezel and remove it from the LCD panel.
Removing the LCD panel with the Brackets
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Removing the LCD Bezel” on page 78.
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14. Remove the four screws (E) on the left and right hinges as shown.
Size (Quantity)ColorTo rqu ePart No.
M2.5 x L5 (4)Black3.0 kgf-cm86.00F87.735
15. Disconnect the web camera cable from its connector on the LCD bezel.
16. Remove the LCD panel with brackets from the LCD bezel.
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Removing the LCD Brackets
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Removing the LCD Bezel” on page 78.
14. See “Removing the LCD panel with the Brackets” on page 79.
15. Remove the six screws (H) securing the left and right LCD brackets to remove the brackets.
Size (Quantity)ColorTo rqu ePart No.
M2 x L3 (6)Silver86.9A552.3R0
Removing the Web Camera
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
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11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Removing the LCD Bezel” on page 78.
14. See “Removing the LCD panel with the Brackets” on page 79.
15. Pry to remove the web camera module from the LCD bezel.
WARNING: The web camera module is glued to the LCD module back cover, only remove the web camera
module if it is defective.
Removing the FPC Cable
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Removing the LCD Bezel” on page 78.
14. See “Removing the LCD panel with the Brackets” on page 79.
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15. Detach all adhesive tapes and any cable that is glued to the LCD panel.
16. Detach the FPC cable from its connector on the back of the LCD panel.
17. Disconnect the FPC cable from the LCD panel.
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Removing the Antennas
1.See “Removing the SD Dummy Card” on page 44.
2.See “Removing the Battery Pack” on page 45.
3.See “Removing the Back Cover” on page 46.
4.See “Removing the Hard Disk Drive Module” on page 48.
5.See “Removing the Wireless LAN Card” on page 50.
6.See “Removing the DIMM Module” on page 51.
7.See “Removing the Heatsink Module” on page 52.
8.See “Removing the CPU” on page 54.
9.See “Removing the Optical Drive Module” on page 55.
10. See “Removing the Middle Cover” on page 58.
11. See “Removing the Keyboard” on page 60.
12. See “Removing the LCD Module” on page 61.
13. See “Removing the LCD Bezel” on page 78.
14. See “Removing the LCD panel with the Brackets” on page 79.
15. See “Removing the Web Camera” on page 81.
16. See “Removing the FPC Cable” on page 82.
17. Release the antenna cables from the aluminium notches as shown.
NOTE: There is no need to remove the antenna unless you really need to replace it.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does
not go on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed
messages on screen.
Other symptoms (i.e. LCD display problems
or others).
Symptoms cannot be re-created
(intermittent problems).
“Power System Check” on page 87.
“Power-On Self-Test (POST) Error
Message” on page 88
“Undetermined Problems” on page 102
“Error Message List” on page 90
“Power-On Self-Test (POST) Error
Message” on page 88
Use the customer-reported symptoms and
go to “Power-On Self-Test (POST) Error
Message” on page 88
“Intermittent Problems” on page 101
“Undetermined Problems” on page 102
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External Optical Disk Drive Check
Do the following to isolate the problem to a controller, drive, or optical disk drive. Make sure that the CD-ROM
does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
•Numeric keypad
•External keyboard
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the diagnostic program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
•“Check the Power Adapter” on page 87
•“Check the Battery Pack” on page 88
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
•Replace the System board.
•If the problem is not corrected, see “Undetermined Problems” on page 102.
•If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 88.
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel.
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 102.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
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Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment
Configuration Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut
down system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show
message.
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Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 86.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 86.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 86.