The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
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Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
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System Specifications
Features
Below is a brief summary of the computer’s many features:
supporting simultaneous multiwindow viewing via Acer GridVista™
qNVIDIA GeForce® 8400M GS/GE with up to 1024MB of Turbocache™ (256MB of dedicated
GDDR2 VRAM, up to 768MB of share system memory), supporting NVIDIA® PureVideo™
technology (WMV HD, High Definition MPEG-2 Hardware Acceleration), Microsoft DirectX 9 and
DirectX 10, OpenEXR High Dynamic Range (HDR) technology, and PCI Express® (for selected
models)
qNVIDIA GeForce® 7000M with up to 896MB of Turbocache™ (256MB of dedicated system
memory, up to 640MB of share system memory), Microsoft DirectX 9 and PCI Express (for
selected models)
Note: Express Cards are third generation
of PC cards, hot-swapable and smaller
than previous PC Cards. Designed for both
desktop and mobile use, Express Cards
use either USB 2.0 or a single lane PCI
Express technology that provides 500
Mbytes/sec total throughput. Formerly
code named “NEWCARD,” Express Cards
are 5mm thick like Type II PC Cards, but do
not use the same 86x54mm footprint.
Express Cards come in 75x54mm and
75x34mm sizes. Express Card/54 slot
means this notebook accepts 75x54mm
Express Cards.
10Chapter 1
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Right View
#IconItemDescription
12 USB 2.0 portsConnect to USB 2.0 devices (e.g., USB
2AV-in portAccepts input signals from audio/video
3Optical driveInternal optical drive; accepts CDs or DVDs
4Optical disk access
5Optical drive eject
6Emergency eject holeEjects the optical drive tray when the
7Modem (RJ-11) portConnects to a phone line.
mouse, USB camera).
(AV) devices (for selected models).
(slot-load or tray-load depending on
model).
Lights up when the optical drive is active.
indicator
Ejects the optical disk from the drive.
button
computer is turned off.
8RF-in jackAccepts input signals from digital TV-tuner
Rear view
#IconItemDescription
1DC-in jackConnects to an AC adapter.
2Ventilation slotsEnable the computer to stay cool, even
devices (for selected models).
after prolonged use.
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Base view
#ItemDescription
1Battery bayHouses the computer’s battery pack.
2Battery release latchReleases the battery for removal.
3Battery lockLocks the battery in position.
4SubwooferEmits low frequency sound output.
5Hard disk bayHouses the computer’s hard disk (secured with screws)
6Ventilation slots and
7Memory compartmentHouses the computer’s main memory
cooling fan
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.
Indicators
The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed.
12Chapter 1
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IconFunctionDescription
PowerLights up when the computer is on.
BatteryLights up when the battery is being charged.
Wireless LANIndicates the status of wireless LAN communication.
BluetoothIndicates the status of Bluetooth communication.
HDDIndicates when the hard disc or optical drive is active.
Num lockLights when Num Lock is activated.
Cap lockLights when Cap Lock is activated
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
Easy-Launch Buttons
To the top of the keyboard there are four easy-launch buttons: Web browser, mail, arcade buttons and an
Empowering Key “.
Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web browser and mail buttons, run the Launch
Manager.
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Launch ButtonDefault application
Acer Empowering Technology (user-programmable)
Web browserInternet browser (user-programmable)
MailEmail application (user-programmable)
Acer ArcadeLaunches the Acer Arcade application
Touchpad Basics
The following teaches you how to use the touchpad:
qMove your finger across the touchpad (2) to move the cursor.
qPress the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.
qThe center (3) button to mimics your cursor pressing on the right scroll bar of Windows
Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.
move up/down/left/
right.
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger
movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the
touchpad’s responsiveness.
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Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed
are in uppercase.
Num lock
<Fn>+<F11>
Scroll lock
<Fn>+<F12>
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
letters on embedded
keypad.
Hold <Fn> while using
cursor-control keys.
Type the letters in a normal
manner.
Windows Keys
The keyboard has one key that performs Windows-specific functions.
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KeyIconDescription
Windows keyPressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+ <Tab> Activates next taskbar button.
+ <E> Opens the My Computer window
+ <F1> Opens Help and Support.
+ <F> Opens the Search: All Files dialog box.
+ <R> Opens the Run dialog box.
+ <M> Minimizes all windows.
<Shift>+ + <M> Undoes the minimize all windows
action.
This key has the same effect as clicking the right
Application key
mouse button; it opens the application’s context
menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output, and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot KeyIconFunctionDescription
<Fn>+<F1>Hot key helpDisplays help on hot keys.
<Fn>+<F2>Acer eSettingsLaunches the Acer eSettings in Acer eManager.
<Fn>+<F3>Acer ePower
Management
<Fn>+<F4>SleepPuts the computer in Sleep mode.
Launches the Acer ePower Management in Acer
Empowering Technology. See “Acer Empowering Technology” on page 19.
16Chapter 1
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Hot KeyIconFunctionDescription
<Fn>+<F5>Display toggleSwitches display output between the display screen,
<Fn>+<F6>Screen blankTurns the display screen backlight off to save power.
<Fn>+<F7>Touchpad toggleTurns the internal touchpad on and off.
<Fn>+<F8>Speaker toggleTurns the speakers on and off.
<Fn>+<x>Brightness upIncreases the screen brightness.
<Fn>+<z>Brightness downDecreases the screen brightness
<Fn>+<Home>Play/PausePlays or pauses the media.
<Fn>+<Pg Up>StopStops the media playing.
external monitor (if connected) and both.
Press any key to return.
<Fn>+<Pg Dn>PreviousReturns to previous media file.
<Fn>+<End>NextJumps to next media file.
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To t y pe :
The Euro symbol
1. Open a text editor or word processor.
2.Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
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The US dollar sign
1.Open a text editor or word processor.
2.Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the
<4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
18Chapter 1
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Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:
qAcer eNet Management hooks up to location-based networks intelligently.
qAcer ePower Management extends battery power via versatile usage profiles.
qAcer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home
Theater™ on your system.
qAcer ePresentation Management connects to a projector and adjusts display settings conveniently.
qAcer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
qAcer eLock Management limits access to external storage media.
qAcer eRecovery Management backs up and recovers data flexibly, reliably and completely.
qAcer eSettings Management accesses system information and adjusts settings easily.
For more information, press the <> key to launch the Empowering Technology toolbar, then click on the
appropriate utility and select the Help or Tutorial function.
Empowering Technology password
Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering
Technology password. Right-click on the Empowering Technology toolbar and select “Password Setup” to do
so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running
Acer eLock Management or Acer eRecovery Management for the first time.
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Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a
variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook,
or start the program from the Start menu. You also have the option to set Acer eNet Management to start
automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the
freedom to manually adjust the settings to match your needs.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the
appropriate profile when you move from one location to another. Settings stored include network connection
settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.
Security and safety concerns mean that Acer eNet Management does not store username and password
information.
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Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower
Management from the Empowering Technology interface.
AC Mode (Adapter mode)
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other
settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire
(1394), Wired LAN and Optical Device if supported.
DC Mode (Battery mode)
There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the
power plan optimized for your needs.
To create new power plan
1. Select a predefined power plan and click the ““ icon shown on the lower left-hand side.
2.Enter the name for the newly created power plan.
3.Select one of the predefined power plan that is closest to what you want.
4.Change the display and sleep settings as desired.
5.Click “OK“ to apply the setting.
6.A new power plan is created.
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Battery status
For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery
Life” field.
For additional power options, click “More Power Options”.
22Chapter 1
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Acer eAudio Management
Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™
on your system. Select "Movie" or "Game" mode to experience the awesome realism of 5.1-channel surround
sound from just 2 speakers, via Dolby Virtual Speaker technology. "Music" mode lets you enjoy your favorite
tunes, in vivid detail.
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Acer ePresentation Management
Acer ePresentation Management lets you project your computer’s display to an external device or project
using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will
be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft
Outlook.
The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default
encryption. This encryption will be used to encrypt files by default, or you can choose to enter your won filespecific password when encrypting a file.
NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related
passwords!
24Chapter 1
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Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.
qRemovable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
qOptical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
qFloppy disk drives - 3.5-inch disks only.
qInterfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
26Chapter 1
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Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by
the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you
with:
qPassword protection.
qRecovery of applications and drivers.
qImage/data backup:
qBack up to HDD (set recovery point).
qBack up to CD/DVD.
qImage/data recovery tools:
qRecover from a hidden partition (factory defaults).
qRecover from the HDD (most recent user-defined recovery point).
qRecover from CD/DVD.
For more information, please refer to “Acer eRecovery Management”
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.
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Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health
status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so
your computer runs faster, smoother and better.
Acer eSettings Management also:
qProvides a simple graphical user interface for navigating.
qDisplays general system status and advanced monitoring for power users.
28Chapter 1
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Getting to know your Acer Crystal Eye webcam
1233
No.Item
1Lens
2Power indicator
3Rubber grip (selected models only)
Launching the Acer Crystal Eye webcam
To launch the Acer Crystal Eye webcam, double click on the Acer OrbiCam icon on the screen.
OR
Click Start > All programs > Acer > Crystal Eye webcam. The Acer Cyrstal Eye webcam capture window
appears.
Changing the Acer Crystal Eye resolution
To change the capture resolution, click the displayed resolution button to select the desired resolution.
Using the Acer Crystal Eye as webcam
The Acer Crystal Eye is automatically selected as the capture device of any instant messenger (IM)
application. To use the Acer Crystal Eye as a webcam, open the IM service, then select the video/webcam
feature. You can now broadcast from your location to an IM partner anywhere in the world.
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Using the System Utilities
Start Control Panel Display
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
NOTE: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2.Drag and drop each window into the appropriate grid.
3.Enjoy the convenience of a well-organized desktop.
30Chapter 1
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NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “EasyLaunch Buttons”). You can access the Launch Manager by clicking Start > All Programs > Launch Manager to
start the application.
BIOS VersionPhoenix TrustedCore ver 1.14 / PhoenixBIOS ver 1.01
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS package32-pin PLCC
Supported protocolsACPI 1.0b/2.0/3.0, PCI 2.2, System/HDD Password Security Control, INT
13h Extensions, PnP BIOS 1.0a, SMBIOS 2.4, Simple Boot Flag 1.0, Boot
Block, PCI Bus Power Management Interface Specification, USB1.1/2.0,
IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card 95
(PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification,
WfM 2.0, PXE (Preboot Execution Environment), BIS 1.0 (Boot Integrity
Service Application Program Interface), PC99a and Mobile PC2001
Compliant, Intel Enhanced SpeedStep Technology
BIOS password controlSet by setup manual
NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After
that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see the PXE
version displayed on screen.
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size2MB
1st level cache controlAlways enabled
2st level cache controlAlways enabled
32Chapter 1
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Second Level Cache
ItemSpecification
Cache scheme controlFixed in write-back
System Memory
ItemSpecification
Memory controller
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket2GB
Supports maximum memory size4GB (by two 1024MB SO-DIMM module)
Supports DIMM typeDDR 2 Synchronous DRAM
Supports DIMM Speed667 MHz
Supports DIMM voltage1.8V and 0.9V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
North Bridge NVIDIA
match the above specifications.
®
MCP67-MV (Single chip)
Memory Combinations
Slot 1Slot 2Total Memory
0MB128MB128MB
0MB256MB256MB
0MB512MB512MB
0MB1024MB1024MB
0MB2048MB2048MB
128MB128MB256MB
128MB256MB384MB
128MB512MB640MB
128MB1024MB1152MB
128MB2048MB2176MB
256MB128MB384MB
256MB256MB512MB
256MB512MB768MB
256MB1024MB1280MB
256MB2048MB2304MB
512MB128MB640MB
512MB256MB768MB
512MB512MB1024MB
512MB1024MB1536MB
512MB2048MB2560MB
1024MB0MB1024MB
1024MB128MB1152MB
1024MB256MB1280MB
1024MB512MB1536MB
1024MB1024MB2048MB
1024MB2048MB3072MB
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Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
System VRAM and VBIOS Options
eSettingOS
System
Memory
512Mb128MBDedicated128MB512MB192MB512MB
1024MB128MBDedicated128MB1024MB383MB1024MB
2048MB128MBDedicated128MB2048MB895MB2048MB
4096MB128MBDedicated128MB4096MB1919MB4096MB
VBIOS Option
in BIOS/
CMOS
Max. available192MB
256MBDedicated256MB512MB320MB512MB
Max. available320MB
512MBDedicated512MB512MB578MB512MB
Max. available576MB
Max. available383MB
256MBDedicated256MB1024MB511MB1024MB
Max. available511MB
512MBDedicated512MB1024MB767MB1024MB
Max. available767MB
Max. available895MB
256MBDedicated256MB2048MB1023MB2048MB
Max. available1023MB
512MBDedicated512MB2048MB1279MB2048MB
Max. available1279MB
Max. available1919MB
256MBDedicated256MB4096MB2047MB4096MB
Max. available2047MB
512MBDedicated512MB4096MB2303MB4096MB
Max. available2303MB
VRAM size
System
memory size
VRAM size
System
memory size
LAN Interface
ItemSpecification
ChipsetBroadcom 5787
Supports LAN protocol10/100/1000 Ethernet
Giga LAN
LAN connector typeRJ45
LAN connector locationLeft side
FeaturesIntegrated 10/100/1000 BASE-T transceiver
Wake on LAN support compliant with ACPI 2.0
PCI v2.2
Modem Interface
ItemSpecification
Data modem data baud rate (bps)56K
Supports modem protocolV.92
34Chapter 1
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Modem Interface
ItemSpecification
Modem connector typeRJ11
Modem connector locationRight side
Bluetooth Interface
ItemSpecification
Chipset
Broadcom Bluetooth
®
2.0+EDR
Data throughput723 bps (full speed data rate)
ProtocolBluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system states and
data onto the disc prior to power off the whole system.
40Chapter 1
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System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
Chapter 2
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
m during POST (when “Press <F2> to enter Setup” message is prompted
Phoenix TrustedCore(tm) Setup Utility
Information
MainAdvancedBootExitSecurity
CPU Type :
CPU Speed :
IDE1 Model Name :
IDE1 Serial Number
ATAPI Model Name :
AMD Turion(tm) 64 X2 Mobile Technology TL-60
2.00 GHz
ST9100824AS-(S1)
3PLOLL40
:
TSSTcorpCD/DVDW TS-L632D-(SS)
System BIOS Version : V1.14
VGA BIOS Version :
5.73.22.47.02
KBC Version : 08.16
Serial Number : XXXXXXXXXXXXXXXXXXX
Asset Tag Number :
Product Name :
Manufacturer Name :Acer
UUID :
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
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Navigating the BIOS Utility
For the AS7220 model, there are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
For the AS7250/G model, there are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
qTo choose a menu, use the cursor left/right keys (zx).
qTo choose a parameter, use the cursor up/down keys (wy).
qTo change the value of a parameter, press por q.
qA plus sign (+) indicates the item has sub-items. Press e to expand this item.
qPress ^ while you are in any of the menu options to go to the Exit menu.
qIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
42Chapter 2
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AS7220 Model BIOS Screens
See the following sections for descriptions of the BIOS screens on the AS7220 model laptops.
Information
Phoenix TrustedCore(tm) Setup Utility
MainAdvancedBootExitSecurity
Information
CPU Type :
CPU Speed :
IDE1 Model Name :
IDE1 Serial Number
ATAPI Model Name :
System BIOS Version : V1.14
VGA BIOS Version :
KBC Version : 08.16
Serial Number : XXXXXXXXXXXXXXXXXXX
Asset Tag Number :
Product Name :
Manufacturer Name :Acer
UUID :
AMD Turion(tm) 64 X2 Mobile Technology TL-60
2.00 GHz
ST9100824AS-(S1)
3PLOLL40
:
TSSTcorpCD/DVDW TS-L632D-(SS)
5.73.22.47.02
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
NOTE: The system information is subject to different models
Chapter 243
Page 50
The table below describes the parameters in this screen. .
ParameterDescription
CPU Type / CPU SpeedThis field shows the CPU type and speed of the system.
IDE1 Model NameThis field shows the model name of HDD installed on the primary IDE master.
IDE1 Serial NumberThis field displays the serial number of HDD installed on the primary IDE master.
ATAPI Model NameThis field shows the model name of devices installed on the secondary IDE master. The
hard disk drive or optical drive model name is automatically detected by the system.
System BIOS VersionDisplays the system BIOS version.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
KBC VersionThis field displays the KBC version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUIDThis will be visible only when an internal LAN device is present.
UUID=32bytes
44Chapter 2
Page 51
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
Phoenix TrustedCore(tm) Setup Utility
Information
Main
System Time :[19:03:49]
System Date :[10/17/2007]
System Memory :633 KB
Extended Memory :1022 MB
VGA Memory :256 MB
AdvancedBootExitSecurity
Shows system base memory size
Shows extended memory size
Item Specific Help
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Quiet Boot :[Enabled]
Power on Display :[Auto]
Network Boot :[Enabled]
F12 Boot Menu :[Disabled]
D2D Recovery :[Enabled]
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
Chapter 245
Page 52
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 633KB.
Extended MemoryThis field reports the total memory size in the
system.
VGA MemoryShows the VGA memory size.
Quiet BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on DisplayAuto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
D2D RecoveryEnables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
Format: HH:MM:SS
(hour:minute:second) System Time
year) System Date
Option:
Enabled or Disabled
Option:
Auto or Both
Enabled or Disabled
Option:
Option:
Disabled or Enabled
Option:
Enabled or Disabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
46Chapter 2
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Advanced
The Advanced screen displays advanced settings in BIOS.
Phoenix TrustedCore(tm) Setup Utility
Information
Infrared Port (FIR):
Main
Advanced
[Enabled]
BootExitSecurity
Item Specific Help
Configure Infrared Port
using options:
[Disabled]
No configuration
[Enabled]
User configuration
[Auto]
BIOSorOSchoosesconfiguration
(OSControlled)Displayed whencontrolledbyOS
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Infrared Port (FIR)Enables, disables the Infrared port.
Select Item
Select Menu
Enabled: User controls port configuration.
Auto: BIOS or OS controls port configuration.
OS Controlled: This is displayed when port
configuration is controlled by the OS.
F5/F6
Change Values
F9 Setup Defaults
Enabled, Disabled, Auto or
OS Controlled
Chapter 247
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Phoenix TrustedCore(tm) Setup Utility
Information
Supervisor Password is :
MainAdvancedBootExit
Clear
User Password is :Clear
SATA HDD Password is:Clear
Set Supervisor Password:
Set User Password:
Set SATA HDD Password
Password on Boot :
[Enter]
[Enter]
[Enter]
[Disabled]
Security
Item Specific Help
Supervisor Password
controls access of the
whole setup utility.
It can be used to boot
up when Password on
boot is enabled.
F1 Help
Select Item F5/F6 Change ValuesF9 Setup Defaults
Esc Exit Select MenuEnter Select Sub-Menu F10 Save and Exit
48Chapter 2
Page 55
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password isShows the setting of the Supervisor password
User Password isShows the setting of the user password.
HDD PasswordShows the setting of the hard disk password.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Set User PasswordPress Enter to set the user password. When
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
Set SATA HDD PasswordPress Enter to set the hard disk password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the supervisor, user, or hard disk password:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
IMPORTANT: Be very careful when typing your password because the characters do not appear on the
screen.
3.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
Chapter 249
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Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The
computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
50Chapter 2
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If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
Chapter 251
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay.
Phoenix TrustedCore(tm) Setup Utility
Information
Boot priority order:
1: IDE CDROM : TSSTcorpCD/DVDW TS-L632D-(
2: IDE HDD: ST9100824AS-(S1)
4: PCI LAN : NVIDIA Boot Agent 232.0529
4: USB HDD :
5: USB CDROM :
6: USB FDC :
7: USB KEY :
MainAdvanced
Boot
ExitSecurity
Item Specific Help
Use < > or < > to
select a device, then
press <F6> to move it
up the list, or <F5>
to move it down the
list. Press <Esc> to
escape the menu.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
52Chapter 2
Page 59
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Phoenix TrustedCore(tm) setup Utility
Information
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
MainAdvanced
Security
BootExit
Item Specific Help
Exit System Setup and
save your changes to
CMOS.
F1
Help
Exit
Esc Enter Execute CommandF10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultsLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
Chapter 253
Page 60
AS7250/G Model BIOS Screens
See the following sections for descriptions of the BIOS screens on the AS7250 and AS7250G model laptops.
Information
Phoenix TrustedCore(tm) Setup Utility
MainAdvancedBootExitSecurity
Information
CPU Type :
CPU Speed :
IDE1 Model Name :
IDE1 Serial Number
ATAPI Model Name :
AMD Turion(tm) 64 X2 Mobile Technology TL-60
2.00 GHz
ST9100824AS-(S1)
3PLOLL40
:
TSSTcorpCD/DVDW TS-L632D-(SS)
System BIOS Version : V1.14
VGA BIOS Version :
5.73.22.47.02
KBC Version : 08.16
Serial Number : XXXXXXXXXXXXXXXXXXX
Asset Tag Number :
Product Name :
Manufacturer Name :Acer
UUID :
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
NOTE: The system information is subject to different models
54Chapter 2
Page 61
The table below describes the parameters in this screen. .
ParameterDescription
CPU Type / CPU SpeedThis field shows the CPU type and speed of the system.
HDD Model Name (PM)This field shows the model name of HDD installed on the primary IDE master.
HDD Serial NumberThis field displays the serial number of HDD installed on the primary IDE master.
HDD Model Name (PS)This field shows the model name of HDD installed on the primary IDE slave.
HDD Serial NumberThis field displays the serial number of HDD installed on the primary IDE slave.
ATAPI Model NameThis field shows the model name of devices installed on the secondary IDE master. The
ATAPI Serial NumberThis field shows the serial number of devices installed on the secondary IDE master. The
System BIOS VersionDisplays the system BIOS version.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUIDThis will be visible only when an internal LAN device is present.
hard disk drive or optical drive model name is automatically detected by the system.
hard disk drive or optical drive model name is automatically detected by the system.
UUID=32bytes
Chapter 255
Page 62
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
Phoenix TrustedCore(tm) Setup Utility
Information
Main
System Time :[19:03:49]
System Date :[10/17/2007]
System Memory :633 KB
Extended Memory :1022 MB
VGA Memory :256 MB
AdvancedBootExitSecurity
Shows system base memory size
Shows extended memory size
Item Specific Help
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Quiet Boot :[Enabled]
Power on Display :[Auto]
Network Boot :[Enabled]
F12 Boot Menu :[Disabled]
D2D Recovery :[Enabled]
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
56Chapter 2
Page 63
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 634KB.
Extended MemoryThis field reports the total memory size in the
system.
Video MemoryShows the video memory size.
Quiet BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
D2D RecoveryEnables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
Format: HH:MM:SS
(hour:minute:second) System Time
year) System Date
Option:
Enabled or Disabled
Option:
Enabled or Disabled
Option:
Disabled or Enabled
Option:
Enabled or Disabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
Chapter 257
Page 64
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Phoenix TrustedCore(tm) Setup Utility
Information
Supervisor Password is :
MainAdvancedBootExit
Clear
User Password is :Clear
SATA HDD Password is:Clear
Set Supervisor Password:
Set User Password:
Set SATA HDD Password
Password on Boot :
[Enter]
[Enter]
[Enter]
[Disabled]
Security
Item Specific Help
Supervisor Password
controls access of the
whole setup utility.
It can be used to boot
up when Password on
boot is enabled.
F1 Help
Select Item F5/F6 Change ValuesF9 Setup Defaults
Esc Exit Select MenuEnter Select Sub-Menu F10 Save and Exit
58Chapter 2
Page 65
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password isShows the setting of the Supervisor password
User Password isShows the setting of the user password.
HDD 0 PasswordShows the setting of the hard disk 0 password.
HDD 1 PasswordShows the setting of the hard disk 1 password.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Set User PasswordPress Enter to set the user password. When
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
Set HDD 0 PasswordPress Enter to set the hard disk 0 password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Set HDD 1 PasswordPress Enter to set the hard disk 1 password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the supervisor, user, or hard disk password:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Chapter 259
Page 66
IMPORTANT: Be very careful when typing your password because the characters do not appear on the
screen.
3.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The
computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
60Chapter 2
Page 67
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
Chapter 261
Page 68
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay.
Item Specific Help
Boot priority order:
1: IDE CDROM : TSSTcorpCD/DVDW TS-L632D-(
2: IDE HDD: ST9100824AS-(S1)
4: PCI LAN : NVIDIA Boot Agent 232.0529
4: USB HDD :
5: USB CDROM :
6: USB FDC :
7: USB KEY :
Use < > or < > to
select a device, then
press <F6> to move it
up the list, or <F5>
to move it down the
list. Press <Esc> to
escape the menu.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
62Chapter 2
Page 69
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Item Specific Help
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit System Setup and
save your changes to
CMOS.
F1
Help
Exit
Esc Enter Execute CommandF10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesPress Enter to exit the utility and save your changes to CMOS.
Exit Discarding ChangesPress Enter to exit the utility without saving setup data to CMOS.
Load Setup DefaultsPress Enter to load default values for all setup parameters.
Discard ChangesPress Enter to load previous values from CMOS for setup parameters.
Save ChangesPress Enter to save setup data to CMOS.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
Chapter 263
Page 70
64Chapter 2
Page 71
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
qWrist grounding strap and conductive mat for preventing electrostatic discharge
qSmall Philips screw driver
qPhilips screwdriver
qPlastic flat head screw driver
qTweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
Chapter 357
Page 72
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
58Chapter 3
Page 73
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery Pack
Thermal
Door
B*1
D*1
System FanMemory
B*4
Thermal
Module
CPU
F*1
ODD Module
Lower Case
Assembly
D*5
F*1
F*1
Mimi Cover
Middle Cover
F*2
Keyboard
C*2 LCD hinges to logic
D*2 LCD hinges to logic
LCD Module
C*2 on bottom side
C*8 upper case assembly to lower case a ssembly on bottom side
C*2 upper case assembly to lower case assembly on upper side
F*2
HDD Door
H*4
HDD Bracket
Upper Case
Assembly
HDD
Lower Case
Modem
Board
F*1
Main Board
F*2
Speaker Set
Switch Board
(for AS
models)
F*2F*1
Media Board
(for AS
models)
Touchpad
Touchpad
Bracket
F*1
Touchpad
FFC
Chapter 359
Page 74
LCD Module
B*4
LCD Bezel
G*1 for 15"
G*2 for 15.4"
LCD Inverter
B*2
LCD Panel
G*2 for 15.4"
LCD
Assembly
Wireless
Antenna Set
LCD Cable
Screw List
ItemDescriptionPart Number
ASCREW M2.5*3(NL)MA000006AG0
BSCREW M2.5*4(NL)MA0000061G0
BSCREW M2.5*6(NL)MA0000062G0
DSCREW M2.5*12(NL)MMCK25120G0
ESCREW M2*2.2MA000006UG0
FSCREW M2*3(NL)MA0000060G0
GSCREW M2*5(Ni-NL)MA0000012G0
HSCREW M M 3.0D 3.0L KMAAA03032G0
ISCREW M 2.5D 4.15L K 5.5D ZK NLMA0000005G0
JSCREW M 2.5D 3.2L K 6D NI +MA000006C00
KSCREW ICW50_CPU_T HERMAL_SCRAM010000300
LSCREW M M 2.0D 3L K 5DMA0000096G0
MSCREW F 4# 5L K 4.5D ZK NL +MA000002NG0
F*8 (4 on left; 4 on right)
LCD Bracket
Sets
LCD
60Chapter 3
Page 75
Removing the Battery Pack
1.Unlock the battery lock (move the battery lock to the unlock position as shown).
2.Slide the battery release latch then remove the battery.
Chapter 361
Page 76
Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/System
Fan/Thermal Modules/VGA Board/CPU/Keyboard and the LCD Module
Removing the HDD Module
1.Remove the two screws fastening the HDD cover.
2.Detach the HDD cover from the main unit.
3.Remove the screw fastening the HDD module bracket.
4.Pull the tab to remove the HDD module in the direction of the arrow.
Removing the Memory
1.Remove the four screws holding the thermal cover.
2.Detach the thermal cover from the main unit.
3.Pop out the memory from the DIMM socket then remove it (If the notebook has two memory, then repeat
this step).
62Chapter 3
Page 77
Removing the Wireless LAN Card/Modem Card and TV Tuner Card
1.Disconnect the two antennae from the wireless LAN card.
2.Remove the two screws fastening the wireless LAN card.
3.Then take out the wireless LAN card from the main unit.
4.Remove the two screws fastening the modem card and detach the modem card from the main board.
5.Then remove the modem card from the main unit.
Chapter 363
Page 78
Removing the System Fan/Thermal Modules/VGA Board and CPU
1.Disconnect the fan cable from the main board.
2.Remove the three screws holding the system fan.
3.Remove the four spring screws holding the CPU thermal module.
4.Then detach the CPU thermal module as shown.
5.Use a flat screwdriver to release the CPU lock (Turn counter clock-wire).
6.Remove the CPU from the CPU socket carefully.
64Chapter 3
Page 79
Removing the Keyboard and LCD Module
1.Turn the notebook over.
2.Remove the two screws securing the strip cover from the bottom of the notebook.
3.Detach the strip cover from the front side and remove it.
4.Gently pull up the keyboard to release it from the four snaps as shown.
5.Turn over the keyboard as the image shows. Then disconnect the keyboard cable from the main board.
6.Remove the keyboard from the main unit.
7.Disconnect the LCD cable and microphone cable from the main board.
8.Pull out the wireless LAN antennas free from the main unit as shown.
9.Remove the four screws securing the hinges.
10. Detach the LCD module from the main unit.
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Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.Remove the screw fastening the ODD from the bottom of the notebook.
2.Push the ODD module outwards and gently pull it out as shown.
3.Press and release the PC dummy card from the PC slot as shown.
4.Then press the release the memory dummy card from the 5-in-1 card reader slot as shown.
5.Remove the nine screws fastening the upper case and the lower case assembly on the bottom.
6.Remove the eight screws fastening the upper case assembly and the lower case assembly on the front
side.
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7.Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main
board.
8.Carefully detach the upper case assembly from the lower case assembly.
Disassembling the Lower Case Assembly
1.Remove the two screws fastening the audio board to the lower case.
2.Detach the audio board cable from the main board.
3.Remove the audio board from the main unit.
1.Disconnect the USB cable from the main board.
2.Remove the screw fastening the USB board and take out the board and its cable from the lower case.
3.Then detach the USB cable from the USB board.
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4.Pull the RF board cable free from the main unit.
5.Remove the screw fastening the RF board to the lower case assembly.
6.Remove the four screws fastening the ODD board to the main board.
7.Take out the ODD board as shown.
8.Remove the four screws fastening the main board to the lower case.
9.Detach the main board from the lower case as shown.
10. Turn the main board over, then remove the DC-in connector from the board as shown.
11. Remove the three screws fastening the subwoofer to the lower case.
12. Remove the subwoofer as shown.
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Disassembling the Upper Case Assembly
1.Turn the upper case over.
2.Remove the two screws fastening the button board.
3.Detach the button board with FFC from the upper case as shown.
4.Remove the two screws fastening the LED board.
5.Detach the LED board with FFC from the upper case as shown.
6.Remove the four screws fastening the speakers.
7.Remove the speakers from the upper case as shown.
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Disassembling the LCD Module
1.Remove the four screw rubbers as shown.
2.Then remove the four screws fastening the LCD bezel.
3.Detach the LCD bezel from the LCD module carefully.
4.Remove the four screws holding the LCD to the LCD panel.
5.Detach the CCD cable connector from the CCD board.
6.Take out the CCD module from the LCD panel.
7.Remove the screw fastening the CCD board to the CCD bracket.
8.Lift out the LCD from the LCD panel as shown.
9.Detach the two inverter cable connectors from the inverter board.
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10. Remove the four screws fastening the left LCD bracket and detach it.
11. Remove the four screws fastening the right LCD bracket and detach it.
12. Disconnect the LCD cable from the rear side of the LCD.
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Disassembling the External Modules
Disassembling the HDD Module
1.Remove the four screws holding the HDD (hard disk drive) case; two on each side.
2.Carefully slide out the hard disk drive from the HDD case.
Disassembling the ODD Module
1.Remove the three screws holding the optical bracket.
2.Then remove the optical bracket from the optical disk drive.
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Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure (The power indicator does not go
on or stay on).
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 77
“Power-On Self-Test (POST) Error Message” on
page 80
“Undetermined Problems” on page 92
“Error Message List” on page 81
“Power-On Self-Test (POST) Error Message” on
page 80
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 80
“Intermittent Problems” on page 91
“Undetermined Problems” on page 92
Chapter 4
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
qNumeric keypad
qExternal keyboard
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board).
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
q“Check the Power Adapter” on page 78
q“Check the Battery Pack” on page 79
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure:
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
qReplace the System board.
qIf the problem is not corrected, see “Undetermined Problems” on page 92.
qIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 79.
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in Control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 92.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
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Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 76.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 76.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 76.