The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium D are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
V
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear on screen.
NOTEGives bits and pieces of additional information related to the
current topic.
WARNINGAlerts you to any damage that might result from doing or not
doing specific actions.
CAUTIONGives precautionary measures to avoid possible hardware
or software problems.
IMPORTANTReminds you to do specific actions relevant to the
accomplishment of procedures.
VI
Preface
Before using this information and the product it supports, please read the following general information.
This Service Guide provides you with all technical information relating to the BASIC
1.
CONFIGURATION decided for Acer's “global” product offering. To better fit local market
requirements and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such
cases, please contact your regional offices or the responsible personnel/channel to provide you
with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reason, if a part number change is
made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the
FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
chipset (for TravelMate 5620/ 5610/ 5110 series) with integrated 3D graphics, featuring Intel
Media Accelerator (GMA) 950, up to 224MB of shared system memory, supporting Microsoft
9.0 and PCI Express
•16.7 million colors
•MPEG-2/DVD hardware-assisted capability
•S-video/TV-out (NTSC/PAL) support (for Aspire 9420/ 9410/ 7110 series)
MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD).
4Three USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB camera).
5N/AVentilation slotsEnable the computer to stay cool, even after prolonged use.
6DC-in jackConnects to an AC adapter.
8Chapter 1
Rear View
Note:
Note:
Note:
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
#IconItemDescription
1USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB camera).
2S-video/TV-out (NTSC/
PAL) port
2External display (VGA) port Connects to an external display device (e.g., external monitor,
3Modem (RJ-11) portConnects to a phone line.
4Ethernet (RJ-45) portConnects to an Ethernet 10/100/1000-based networks.
5N/ABatteryPowers the computer.
Connects to a television or display device with S-video input.
LCD projector).
Chapter 19
Base View
Upper: Aspire 9420/ 9410/ 7110 Series
Lower: TravelMate 5620/ 5610 /5110 Series
#IconItemDescription
1N/ABattery release latchReleases the battery for removal.
2N/ACooling fanHelps keep the computer cool.
Note: Do not cover or obstruct the opening of the fan.
3N/AMini PCI card bayHouses the computer’s Mini PCI card.
4N/AVentilation slotsEnable the computer to stay cool, even after prolonged use.
5N/AMemory compartmentHouses the computer’s main memory.
6N/APCI Express Mini Card bay Houses the computer’s PCI Express Mini card.
7N/AHard disk bayHouses the computer’s hard disk (secured with screws).
8N/ABattery lockLocks the battery in position.
9N/ABattery bayHouses the computer’s battery pack.
8N/AAcer DASP (Disk Anti-
Shock Protection)
9N/ABattery lockLocks the battery in position.
10N/ABattery bayHouses the computer’s battery pack.
10Chapter 1
Protects the hard disk drive from shocks and bumps.
(TravelMate 5620/ 5610/ 5110 series)
Windows keys
KeyDescription
<Fn>
<> + <Tab>:
<> + <E>:
<> + <F1>:
<> + <F>:
+ <R>:
<> + <M>:
<Shift> + <> + <M>:
"Acer eManager" on
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows keyPress alone. This key has the same effect as clicking on the Windows
Start button. It launches the Start menu. It can also be used with other
keys to provide a variety of functions:
+ Tab: Activates the next Taskbar button.
+E: Opens the My Computer window.
+ F1: Opens Help and Support.
+ F: Opens the Find (All Files dialog box).
+ R: Opens the Run dialog box.
+ M: Minimizes all windows.
Shift + + M: Undoes the minimize all windows action.
Application keyThis key has the same effect as clicking the right mouse button. It
opens the application’s context menu.
Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing
the other key in the hotkey combination.
Hot KeyIconFunctionDescription
Fn + F1 Hot key helpDisplays help on hot keys.
Fn + F2Acer eSettingLaunches the Acer eSettings in Acer
Fn + F3Acer ePower
Management
Fn + F4SleepLeads the computer to Sleep mode.
Fn + F5Display toggleSwitches the display output between the display
Fn + F6Screen blankTurns off the display screen backlight to save
Chapter 111
Empowering Technology.
Launches the Acer ePower Management in Acer
Empowering Technology.
screen, external monitor (if connected) and both.
power. Press any key to return.
Hot KeyIconFunctionDescription
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
Fn + F7Touchpad toggleTurns the internal touchpad on and off.
Fn + F8Speaker toggleTurns the speakers on and off.
Fn + K
Fn +
Fn +
Fn +
L
J
I
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
Brightness upIncreases the screen brightness.
Brightness downDecreases the screen brightness.
Special keys
You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the
keyboard.
The Euro Symbol
1. Open a text editor or word processor.
2. Either directly press the Euro key on the bottom-right side of the keyboard, or hold Alt Gr key then press the
Euro symbol on the number five key.
Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US Dollar Sign
1. Open a text editor or word processor.
2. Either directly press the $ key on the bottom-right side of the keyboard, or hold Shift and then press the US
dollar sign on the number four key.
Note: This function varies according to the language settings.
12Chapter 1
Indicators
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
The computer provides an array of three indicators located above the keyboard, in addition to four indicators on
the front cover. These indicators show the status of the computer and its components.
The front panel indicators are visible even when the computer cover is closed up.
IconItemDescription
HDDIndicates when the hard disk drive is active.
Caps LockLights up when Caps Lock is activated.
Num LockLights up when Num Lock is activated.
PowerLights when the computer is on.
BatteryLights when the battery is being charged.
BluetoothIndicates the status of Bluetooth communication
Wireless LAN Indicates the status of wireless LAN communication
Chapter 113
Easy-launch Buttons
1. Charging:
2. Fully charged:
"
There are several conveniently located easy-launch buttons. They are one user-programmable button, web
browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology.
Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by
users. To set the web browser, mail and programmable buttons, run the Acer Launch Manager.
Easy-launch buttonDefault application
Acer Empowering Technology (user-programmable)
MailE-mail application (user-programmable)
Web browserInternet browser (user-programmable)
PUser-programmable
14Chapter 1
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds
as you move your finger across the surface of the touchpad. The central location on the palmrest provides
optimum comfort and support.
Touchpad Basics
Use the touchpad as follows:
•Move your finger across the touchpad (2) to move the cursor.
•Press the left (1) and right (4) buttons located on the edge of the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad (2) is the same as clicking the left button.
•Use the four-way scroll (3) button to scroll up or down and move left or right a page. This button mimics
your cursor pressing on the right scroll bar of windows applications.
Then slide your
finger across the
touchpad to
drag the cursor
over the
selection.
Access context
menu
ScrollClick and hold to
Note: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the
touchpad’s responsiveness.
Note: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse
settings in Windows Control Panel.
Click once
Tap twice (at the
same speed as
double-clicking a
mouse button).
Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.
move up/down/
left/right.
Chapter 115
Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and
manage the notebook. It features the following handy utilities:
•Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
•Acer eLock Management limits access to external storage media.
•Acer ePerformance Management improves system performance by optimizing disk space, memory and
registry setting.
•Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
•Acer eSettings Management accesses system information and adjusts settings easily.
•Acer eNet Management hooks up to location-based networks intelligently.
•Acer ePower Management extends battery power via versatile usage profiles.
•Acer ePresentation Management connects to a projector and adjusts dispaly settings conveniently.
For more information, press the key to launch the Empowering Technology menu, then click on the appropriate
utility and select the Help function.
Empowering Technology Password
Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering
Technology password. Right-click on the Empowering Technology tool bar and select Password Setup to do so. If
you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer
eLock Management or Acer eRecovery Management for the first time.
Note: If you lose the password, there is no method to reset it except by reformatting your system or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
16Chapter 1
Acer eDataSecurity Management
Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by
unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy
data encryption and decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft
Outlook.
There are two passwords that can be used to encrypt and decrypt a file: the supervisor password and the filespecific password. The supervisor password is a “master” password that can decrypt any file on the system. The
file-specific password is assigned when you encrypt each individual file.
Acer eDataSecurity Management setup wizard will prompt for a supervisor password and default file-specific
password. This file-specific password will be used to encrypt files by default, or you can choose to enter your own
file-specific password when encrypting a file.
Note: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt the encrypted files! Be sure to safeguard all related
password.
Chapter 117
18Chapter 1
Acer eLock Management
Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy
drives to ensure that data can not be stolen while your notebook is unattended.
•Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
•Optical drive devices: includes any kind of CD-ROM or DVD-ROM drives.
•Floppy disk drives: 3.5-inch disks only.
To activate Acer eLock Management, a password must be set at first. Once set, you may apply locks to any of the
three kinds of devices. The lock(s) will be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.
If you do not set a password, Acer eLock Management will reset back to the initial status with all locks cancelled.
Note: If you lose the password, there is no method to reset it except by reformatting the notebook or
taking the notebook to an Acer Customer Service Center. Be sure to remember or write down the
password.
Chapter 119
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook.
It provides you with the following options to enhance overall system performance:
•Memory optimization: releases unused memory and checks memory usage.
•Disk optimization: removes unneeded items and files.
•Speed optimization: improves the usability and performance of the Windows XP system.
20Chapter 1
Acer eRecovery Management
Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer.
The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. User-created
backups are stored on D:\ drive. Acer eRecovery Management provides:
•Password protection
•Recovery of applications and drives
•Image or data backup:
•Backup to HDD (set recovery point)
•Backup to CD or DVD
•Image or data recovery tools:
•Recovery from a hidden partition (factory defaults)
•Recovery from the HDD (most recent user-defined recovery point)
•Recovery from CD or DVD
Note: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the
best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals
(except external Acer ODD, if equipped), including the Acer ezDock.
Chapter 121
Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specification and to monitor the system health status.
Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your
computer runs faster, smoother and better.
•Provides a simple graphical user interface for navigating through the program effortlessly.
•Displays general system status and advanced monitoring for power users.
•Logs when a hardware component has been removed or replaced.
•Permits you to migrate personal settings.
•Keeps a history log of all alerts that were previously issued.
22Chapter 1
Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of
locations. To access this utility, either click on the “Acer eNet Management” icon on the notebook, or start the
program from the Start menu. You also have the option to set Acer eNet Management to start automatically when
you boot up the PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the freedom
to manually adjust the settings to match your needs, simply by right clicking on the icon in the task bar.
Acer eNet Management can save network settings for a location to a profile, and automatically apply the
appropriate profile when you move from one location to another. The settings stored include network connection
settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. The security and safety
concerns mean that Acer eNet Management does not store username and password information.
Chapter 123
24Chapter 1
Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower
Management from the Empowering Technology interface, or double click the Acer ePower Management icon in the
task tray.
AC mode
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or
click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio,
and Wired LAN.
DC mode
To suit your usage, there are four pre-defined profiles: Entertainment, Presentation, Word Processing, and
Maximum Battery. Or, you can define up to three of your own profiles.
Battery status
For real-time battery life estimates based on current usage, refer to the panel on the lower left side of the window.
You can also click Settings to:
•Set alarms.
•Reload factory defaults.
•Select what actions will be taken when the cover is closed, and set passwords for accessing to the system
after Hibernation or Stand-by.
•View information about Acer ePower Management.
Chapter 125
26Chapter 1
Acer ePresentation Management
Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and
SVGA.
Chapter 127
Acer OrbiCam
The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The
camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the
back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can
transmit the best video quality over an instant messenger service.
123
No.Item
1Lens
2Power indicator
3Rubber grip (selected models only)
Rotating the Acer Orbicam
The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the illustrations
below:
Note: Do not rotate the camera clockwise to prevent it from the damage.
For your convenience, the camera snaps 45 degrees to match the position of your face in front in back of the LCD
panel.
Launching the Acer OrbiCam (for 1.3 megapixel camera
models only)
To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen or Click Start > All programs
> Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears as below:
28Chapter 1
Changing the Acer OrbiCam Settings
Resolution
To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window,
then select the desired resolution.
Note: Setting the camera resolution to 640 x 480 or larger does not change the capture window size.
Options
Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window
size, preview settings, and the folder for captured photos or videos.
Chapter 129
Camera Settings
Driver Settings
•Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then
select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face
tracking options from this window.
•Capture settings: From the Camera Settings window, click the Driver Settings button. The Properties
window will appear.
•Device Settings allows you to change the camera brightness, contrast, hue, saturation, sharpness,
etc.
•Advanced Settings allows you to achieve gain control, implement image mirror, select image
enhancements and anti-flicker settings, and turn on/off the camera indicator.
30Chapter 1
•Zoom/Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on
VisageON
VisageON
or off.
Capturing Photos or Videos
To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture
or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically
launches to display or play a preview of the photo/video clip.
Note: By default, all photos and videos are saved in the My Pictures and My Videos folder.
Using the Acer OrbiCam as Webcam
The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To
use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now
broadcast from your location to an IM partner anywhere in the world.
Enabling the Acer VisageON (for 1.3 megapixel camera models
only)
The Acer VisageON technology comes with two features: Face tracking and Video effects (selected models
only). The Face Tracking feature tracks your head movement and automatically centers your face in the capture
window. The video effects feature allows you to select and apply an effect to your video transmissions.
Note: The face tracking feature is not capable of centering your face beyond the capture window frame.
Minimal head movements are tracked more efficiently.
To Enable Acer VisageON:
1. Right click on this icon, then select VisageON from the pop-up menu.
The VisageON window appears as below:
2. Select and apply a video effect in the left section of the VisageON window. Change the face tracking settings
and options in the right section.
Chapter 131
To Use the Face Tracking Feature
VisageON
Single UserMultiple
1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For
multiple users, the face tracking feature automatically centers all the users’ face in the capture window,
otherwise the utility centers the face of the user closest to the camera.
2. Click the right icon to zoom in/out or reset the current view.
3. Click VisageON to display a menu that allows to change the configuration of the camera, face tracking and
video effects settings.
Using Video Effects (selected models only)
The Video Settings section allows you to select an avatar or accessory video effect from the list. To select an
effect:
1. Click the encircled icon to display the available video effects. The Video Effect Selection window appears as
below:
2. Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window.
32Chapter 1
Note: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen
instructions in the VisageON to continue.
Note: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Chapter 133
Using the System Utilities
Start Control Panel Display
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
Note: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
Note: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select
Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and
then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new
settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on
the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. You may
choose any one of the four display settings indicated below:
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer GridVista is
simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2. Drag and drop each window into the appropriate grid.
3. Enjoy the convenience of a well-organized desktop.
34Chapter 1
Note:
Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the
Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Chapter 135
Norton AntiVirus
StartAll Programs
Launch Manager
Norton AntiVirusStartProgramsNorton AntiVirus
Scans
Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep
you computer data safe and secure.
How do I check for viruses?
A Full System Scan scans all files on your computer. To perform a system scan:
1. Start Norton Antivirus: Double click on the Norton AntiVirus Icon on the desktop or click on the Start menu in
the Windows task bar, highlight Programs, and select Norton Antivirus.
2. In the Norton Antivirus main window, click Scans.
3. In the Scans panel, click Run Full System Scan.
4. When the scan is complete, a scan summary appears. Click Finished.
You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals.
If you are using the computer when the scheduled scan begins, it runs in the background so that you do not have
to stop working.
For more information, please refer to the Norton AntiVirus Help menu.
36Chapter 1
Hardware Specification and Configuration
Processor
ItemT7600T7400T7200T5600T5500
CPU speed (GHz)2.332.1621.831.66
Bus speed (MHz)667667667667667
Bus/Core Ratio1413121110
L2 cache size (MB)44422
L2 cache speed (GHz)2.332.1621.831.66
Package type (pin)479/478479/478479/478479/478479/478
Manufacturing technology (nm)6565656565
Thermal design power34W34W34W34W34W
o
Thermal specification (
Core voltage (V)1.0375 ~
CPU speed (GHz)2.332.1621.831.66
Bus speed (MHz)667667667667667
Bus/Core Ratio1313121110
L2 cache size (MB)22222
L2 cache speed (GHz)2.332.1621.831.66
Package type (pin)478478479/478478478
Manufacturing technology (nm)6565656565
Thermal design power31W31W31W31W31W
Thermal specification (
Core voltage (V)1.0375 ~
C)
ItemT2700T2600T2500T2400T2300
o
C)
100100100100100
1.0375 ~
1.30
100100100100100
1.30
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
Main Chips
ItemSpecification
System core logic945GM/945PM/940GML + ICH7M
Super I/O controllerICH7M LPC interface
Audio controllerCodec ALC883
Video controller
HDD controllerICH7M
Keyboard controllerENE KB3910
PCMCIA controllerTI7412 (with card reader and 1394 support)
FeatureFive-in-one Card Reader: Memory Stick (MS), Memory Stick Pro (MS
PRO), MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD).
Audio Interface
ItemDescription
Audio controllerRealtek ALC833 Azadia Codec
Feature• Built-in
• Stereo
• SNR > 85, high-performance DACs with 95dB SNR (A-Weighting), ADCs
with 85dB SNR (A-Weighting)
• Internal Microphone
• Two speakers, at least 1.5W / 30cc for each
• 2* digital microphone array
• VoIP function support
• Universal jack function support
LAN Interface
ItemDescription
LAN controllerRealtek RTL8111B
Feature• 10/ 100/ 1000 Mbps PCI LAN
• Jumbo frame support
• WOL from S5 support
• File deployment support
Connector typeRJ-45
Wireless LAN Interface
ItemDescription
Card typeMini-PCI
Mode• 802.11a/b/g
• 802.11b/g
• Built-in two antenna (placed on the top of LCD on the side of LCD latch,
the wire of antenna can not be placed under the panel)
SupportWi-Fi, WPA2, WMM, CCX V3/V4
38Chapter 1
Modem
ItemDescription
ControllerICH7M
Data modem data baud
rate (bps)
Modem/bluetooth
protocol supported
Connector typeRJ-11
56K
• V.90/V.92 AC-Link modem with PTT approval
• Wake-on-Ring ready
• CISPR22 application
Keyboard
ItemDescription
ControllerENE KB3910
Model nameNew Acer Ergo Keyboard
Feature• 105 / 106 keys standard keyboard
• Touch pad with 4-way integrated scroll button
• Windows keys and application keys support
• Standard pitch, 2.5 mm travel length
• Hotkey controls
• Embedded numeric keypad
• Multi-language support
• Spill-proof
• Four easy-launch buttons: Internet browser, E-mail with LED, Acer
Empowering, one user-programmable button
Battery
ItemSpecification
Vendor & model namePanasonic / Sanyo / Sony
Battery TypeLi-Ion
Pack capacity 8-cell: 2400 mAh
6-cell: 2000 mAh
Power Management
Legacy ModeACPI Mode
Off• Mech. Off (G3): All devices in the system are turned off completely.
• Soft Off: (G2/S5): All devices in the system are turned off completely by
OS shutdown.
On• Working (G0/S0): Individual devices such as the CPU and hard disk may
be power-managed in this state.
• S3 Sleeping State: CPU set power down, VGA suspend, PCMCIA
suspend, Audio power down, HDD power down, CD-ROM power down,
Super I/O low power mode.
• S4 Sleeping State: It is also called hibernation state. The system saves all
system setting and data onto disk before the whole system is powered
off.
Chapter 139
LCD Panel
ItemSpecification
Model nameAUO
B170PW03 V3
B170PW03 V4
Screen Diagonal
(mm)
Active Area (mm)367.20 (W) x
Display resolution
(pixels)
Pixel Pitch (mm)0.255 x 0.2550.255 x 0.2550.255 x 0.2550.255 x 0.255
1, CD-ROM/XA Mode-2
Form-1 and Mode-2
Form-2, CD-I, Video-CD
(MPEG-1), CD-Text,
PhotoCD, Enhance CD,
CD extra, I-Trax CD and
UDF DVD-ROM, DVDVideo, DVD-Audio, DVDR single/multi border,
DVD+R single/multi
session, DVD-RW,
DVD+RW, DVD-RAM
brushless motor system
Sustained:
• DVD: 10.80Mbytes/
sec.
• CD: 3600kbytes/sec.
• Access time: DVD 160
msec; CD 150 msec.
• Random seek time:
DVD 150 msec; CD
140 msec.
Sustained:
• DVD: 10.90Mbytes/
• CD: 3650kbytes/sec.
• Random access: DVD
• Full stroke: DVD
• Full stroke seek time:
DVD 300 msec; CD
290 msec.
compliant to SFF8020,
SFF8090
KODAK Photo CD single
and multi-session, CD
Extra (CD PLUS), Video
CD, CD text data (read/
write), CD-R (read/write),
DVD-ROM, DVD-R (read/
write), DVD-R DL (read/
write), DVD-RW (read/
write), DVD+RW (read/
write), DVD+R (read/
write), DVD+R DL (read/
write), DVD+RW (read/
write), DVD+RW high
speed (read/write), DVDRAM (read/write)
DVD-video; CD write:
CD-DA, CD-ROM
Mode-1, CD-ROM/XA
Mode-2 Form-1 and
Mode-2 Form-2, CD-i,
Video-CD, CD-text
Chapter 145
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of
computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to
run this utility.
However, if you encounter configuration problems, you may need to run Setup. Otherwise, you can also refer to
Chapter 4 Troubleshooting when problem arises.
Invoking BIOS Setup
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted on
the left-bottom side of the screen).
There are six prime items in the BIOS Setup Utility. They are Information, Main, Advanced, Security, Boot and Exit.
In the coming pages, we will explain the BIOS Setup Utility by item.
PartDescription
InformationDisplay the system informations.
MainAllows the user to specify standard IBM PC AT system
parameters.
SecurityProvides security setting of the system.
BootAllows the user to specify the boot options.
ExitAllows the user to save CMOS setting and exit Setup.
Note: During setup, all Fn function keys and power saving function are disabled.
Chapter 246
Information
•CPU type: This item will show the CPU information of the system.
•CPU speed: This item will show the COU clock speed.
•IDE1 model name: This item will show the model name of HDD installed on primary IDE master. The hard
disk model name is automatically detected by the system. If there is no hard disk present or unknown
type, “None” should be shown on this field.
•IDE1 serial number: This item will show the serial number of HDD installed on Primary IDE master. If no
hard disk or other devices are installed on primary IDE master, it will display a blank line.
•System BIOS version: This field reports BIOS version of the system.
•KBC version: This field reports keyboard controller version of the system.
•Serial Number: This item is the serial number of the system.
•Asset Tag Number: This item is the asset tag number of the system.
•UUID: It shows only when an internal LAN device is available.
47Chapter 2
Main
•System Time and System Date: The hours are displayed with 24-hour format. The changes in these two
items take effect immediately.
•System Memory: This item reports the memory size of system base memory. The size is fixed to 640KB.
•Extended Memory: It reports the memory size of the extended memory in the system. The extended
memory size is equal to total memory size (one MB).
•Video Memory: It indicates the video memory size.
•Quiet Boot:
•Enabled: Customer Logo is displayed, and Summary Screen is disabled.
•Disabled: Customer Logo is displayed, and Summary Screen is enabled.
•Power on Display:
•Auto: During power on process, the system will detect if any display device is connected on external
video port. If any external display device is connected, the power on display will be only in CRT (or
projector) mode. Otherwise, it will be in LCD mode.
•Both: Both the integrated LCD and the external video port (for an external CRT or projector) will be
enabled simultaneously.
•Network Boot: It permits the users to boot from network.
•F12 Boot Menu:
•Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during
POST.
•Disabled: When it is not enabled, device boot priority will not be adjustable during POST. The boot
device change is only for one-time change. In other words, when the system is rebooted, the boot
Chapter 248
device sequence will be the same as the one defined in the BIOS setup (Boot option).
•D2D Recovery: It allows the users to enable or disable the disk-to-disk recovery.
49Chapter 2
Security
The system supports three levels of password protection. The password support consists of a Supervisor
Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device
(EEPROM).
•Password Policy: All the passwords will obey the following rules:
•All the passwords can be set or cleared in BIOS Setup Security screen.
•The password entry consists of eight alphanumeric characters. At least one character must be
assigned.
•The valid keys are listed in the table below:
Symbol CharacterSymbol Name
A-Zletters A to Z (not case sensitive)
0-9numerical characters
-dash
=equal sign
[left bracket
]right bracket
.period
,comma
;semi-colon
Chapter 250
Symbol CharacterSymbol Name
/slash
\back slash
•The users can not change or remove password during resuming from S4.
•The max. number of times to retry the password is limited to three.
•Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the
Supervisor Password is set, the system will pop up the password dialog box to ask for the password when
the users press <F2> for entering BIOS Setup Utility. If the Supervisor Password is set and Password on
boot is enabled, the system will pop up the password dialog box to ask for the password when the system
is powered on or resumes for S4 state. If the users fail three times consecutively in password verification,
the system will be hung up and the users need to manually power off the system.
•User Password: If the User Password is set, the system will pop up the password dialog box to ask for the
password when the users press <F2> for entering BIOS Setup Utility. If the Supervisor Password is not
set at first, the User Password can not be set. If the Supervisor Password is cleared, the User Password
will be cleared, too. If the User Password is set and Password on boot is enabled, the system will pop up
the password dialog box to ask for the password when the system is powered on or resumes for S4 state.
If the users fail three times consecutively in password verification, the system will be hung up and the
users need to manually power off the system.
•Set Supervisor Password / User Password:
•Highlight the item and press “Enter”, a dialog box will be shown to ask the users to enter new
password and confirm new password.
•If the users want to reset password, a current password will be required to be tapped in at first. If the
current password is correct, the users are permitted to enter new password and confirm new
password for verification. If the verification is OK, the password setting will be complete after the users
press “Enter”.
•If the password entered does not match the current password, a dialog box will be shown to ask to re-
enter the password.
•Set HDD Password: When shown as “Locked”, the hard drive password currently can not be changed or
disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on.
Press “Enter” to input change, or disable hard drive password.
•Password on Boot: It allows the user to specify whether or not a password is required to boot.
51Chapter 2
Boot
This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the
bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the
diskette drive in module bay, the hard disk and the CD-ROM/DVD drive in module bay and onboard LAN device.
Chapter 252
Exit
•Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system.
•Exit Discarding Changes: The users can exit the Setup not to save changes.
•Load Setup Defaults: It allows the users to load default values in CMOS Setup.
•Discard Changes: The users can discard previous changes in CMOS Setup.
•Save Changes: The users can save current changes in CMOS Setup.
53Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and
troubleshooting.
To disassemble the computer, you need the tools below:
•Wrist ground strap and conductive mat for preventing electrostatic discharge
•Small Philips screw driver
•Flat head screw driver
•Hexagonal driver
•Tweezers
Note: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components. When you
remove the stripe cover, please be careful not to scrape the cover.
Chapter 354
General Information
Before You Begin
Before proceeding with the disassembly procedure, you have to make sure that:
1. The system and all peripherals are powered off.
2. The AC adaptor and all power and signal cables from the system are unplugged.
3. The battery pack is removed.
Note: There are several types of screws used to secure the main unit. The screws vary in length. Please refer
to the screws table after the flowchart. Group the same type of screws together during service disassembling.
Please also remember the screw location for each screw type. If you fasten the screws on the wrong location,
the long screws may cause irrecoverable damage to the main board.
55Chapter 3
Disassembly Procedure Flowchart
The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how
to remove the components.
No.DescriptionPart No.
aSCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081
bSCREW MACH WAFER M2*L4 NI 86.T39V1.002
cSCRW M2.5*6 ~ L-CASE + U-CASE 86.00D28.330
dSCRW M2*L3 86.00D29.620
eSCRW M2.5*5 WAFER B-ZN ROHS86.00D47.630
fSCREW M2*L3 NYLOK CR 3+ 86.00E25.723
gSCREW M2*L3 NON-NYLOK CR3+ 86.00E31.723
hSCREW M2.5*L6 NYLOK CR3+ 86.00E33.736
Chapter 356
No.DescriptionPart No.
iSCREW M2.5*L8 NYLOK CR3+ 86.00E34.738
jSCREW M2*L8 NI NON-NYLOK 86.00E35.228
kSCREW M3x4(86.9A524.4R0) 86.9A524.4R0
lSCRW M2*4 WAFER NI 86.9A552.4R0
mSCREW NI M2*6L 86.9A552.6R0
nSCRW M2.5*L3(NON NYLOK) 86.9A523.3R0
57Chapter 3
Disassembly Procedure
Removing the Battery Pack
1. Unlock the battery pack.
2. Slide the battery latch, hold it then remove the battery.
Removing the HDD Module
1. Release the three screws fastening the HDD module cover.
2. Detach the HDD module cover.
3. Release the two screws holding the HDD module then pull the HDD module as arrow indicates and remove the
HDD module.
Chapter 358
Removing the MiniPCI Card and the Memory
1. Release the two screws securing the miniPCI cover.
2. Remove the miniPCI cover.
3. Disconnect the wireless antenna then remove the wireless LAN card.
4. Release the two screws securing the RAM cover and remove the RAM cover.
5. Press the left and right latches to pop up the memory.
Removing the Keyboard
1. Open the notebook as shown.
2. Remove the middle cover.
3. There are four latches securing the keyboard.
4. Push those latches by the screw driver as shown and the keyboard will pop up a little.
59Chapter 3
5. Remove the keyboard and reverse it.
6. Carefully pull the keyboard FFC lock, then disconnect the keyboard FFC.
Chapter 360
Separating the LCD Module and Main Unit
1. Pull carefully and disconnect the LCD cable.
2. Tear off the tape securing the wireless antenna and pull out the wireless antenna.
3. Release the two screws securing the LCD hinges on the bottom side.
4. Release the two screws fastening the LCD hinges on the rear side.
5. Release the two screws holding the LCD hinges as shown.
6. Then separate the LCD module from the main unit.
61Chapter 3
Disassembling the Main Unit
Separating the Upper Case and the Lower Case
1. Release the connector lock and disconnect the touch pad FFC.
2. Release the connector lock and disconnect the function keyboard FFC.
3. Release the three screws securing the upper case.
4. Release the 27 screws holding the lower case.
5. Lift the upper case carefully and disconnect the lid switch cable.
6. Then separate the upper and the lower case.
Chapter 362
Removing the Function Keyboard
1. Release the FFC lock and disconnect the function keyboard FFC.
2. Release the four screws holding the function keyboard bracket.
3. Then remove the function keyboard bracket.
4. Carefully disconnect the microphone cable and remove the function keyboard.
63Chapter 3
Removing the Touch Pad Board
1. Carefully release the FFC lock and disconnect the touch pad board FFC.
2. There are 13 latches holding the touch pad bracket.
3. Unlock those latches with a screw driver as shown then detach the touch pad bracket.
4. Detach the touch pad board.
Chapter 364
Removing the ODD Module and Dummy Card
1. Slightly pull the ODD module and remove it.
2. Pull the dummy card from the slot and remove it.
Removing the Main Board
1. Disconnect the fan cable.
2. Disconnect the speaker cable and Bluetooth module cable.
3. Remove the four screws securing the main board.
4. Then detach the main board from the lower case.
65Chapter 3
Removing the System Fan
1. Release the two screws holding the heatsink.
2. Remove the heatsink.
Removing the Bluetooth Module
1. Detach the bluetooth module from the lower case.
2. Carefully disconnect the bluetooth module cable.
Removing the Speakers
1. Release the four screws securing the left and right speakers.
2. Remove the speakers from the lower case.
Chapter 366
Removing the MDC Module
1. Carefully disconnect the MDC cable.
2. Release the two screws securing the MDC board then detach the MDC board.
3. Disconnect the MDC board cable.
Remove the Heatsink Module
1. Release the five screws securing the heatsink.
2. Remove the heatsink module.
67Chapter 3
Removing the CPU
1. Release the screw counter clockwise with a flat screw driver.
2. Detach the CPU from the CPU socket.
LCD Disassembly
1. Remove the eight rubber caps on the LCD bezel and release the eight screws securing the LCD bezel.
2. Detach the LCD bezel from the LCD module as shown.
3. Release the screw holding the inverter board.
4. Disconnect the inverter board cables as shown and remove the inverter board.
Chapter 368
5. Release the four screws securing the LCD panel.
6. Detach the LCD panel carefully and reverse it as shown.
7. Tear off the tapes holding the LCD panel cable carefully then disconnect the LCD panel.
8. Remove the antenna from the LCD cover.
69Chapter 3
9. Release the four screws securing the left LCD bracket then remove the left LCD bracket.
10. Repeat the anterior step to remove the right LCD bracket.
Chapter 370
11. Release the screw holding the CCD module and carefully pull the CCD module cable and LCD cable through
the latch bar and LCD cover.
12. Remove the CCD module cap.
13. Remove the CCD module ring.
14. Push the CCD module upper case a little bit.
15. Then Separate the lower case from the upper case.
16. Release the two screws holding the CCD module board the detach the CCD module board.
71Chapter 3
Chapter 4
Troubleshooting
Please use the following procedures as a guide for computer problems.
Note: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options may occur errors or invalid responses.
1. Obtain the detailed fail symptoms as many as possible.
2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.
3. Disassemble and assemble the unit without any power sources.
4. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can
check the following:
•Power cords are properly connected and secured;
•There are no obvious shorts or opens;
•There are no obviously burned or heated components;
•All components appear normal.
Chapter 472
System Check Procedures
External Diskette Drive Check
Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable,
diagnostic diskette is required.
Note: Make sure that the diskette does not have more than one label attached. Multiple labels may cause
damage to the drive or make the drive fail.
1. Boot from the diagnostic diskette and start the diagnostic programs.
2. See if FDD test is passed as the programs run the FDD test.
3. Follow the instructions in the message window.
If errors occur with the internal diskette driver, reconnect the diskette connector on the system board. If the errors
still remain:
1. Reconnect the external diskette drive.
2. Replace the external diskette driver.
3. Replace the main board.
External CD-ROM Drive Check
Do the following procedures to isolate the possible effects from a controller, driver, or CD-ROM.
Note: Make sure that the CD-ROM does not have any label attached. The label may cause damage to the
drive or make the drive fail.
1. Boot from the diagnostic diskette and start the diagnostic programs.
2. See if CD-ROM test is passed when the programs run the CD-ROM test.
3. Follow the instructions in the message window.
If errors occur, reconnect the connector on the system board. If the errors still remain:
1. Reconnect the external CD-ROM drive.
2. Replace the external CD-ROM drive.
3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is under test. If the internal keyboard does not work or an
unexpected error appears, make sure that the flexible cable extending from the internal keyboard is correctly
connected on the system board. If the keyboard is correctly connected, run the Keyboard test.
If errors occur, do the following procedures in sequence to correct the problems. Do not replace a non-defective
FRU.
1. Reconnect the keyboard cable.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer.
TNumeric keypad
TExternal keyboard
If any of these devices do not function, reconnect the cable and repeat the anterior procedures.
Memory Check
Follow the procedures below to correct the memory errors.
1. Boot from the diagnostic diskette and start the diagnostic programs.
73Chapter 4
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
Note: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause errors.
Power System Check
To verify the symptoms, power on the computer by using the following power sources separately.
1. Remove the battery pack.
2. Connect the power adaptor and check the power supply.
3. Disconnect the power adaptor and install the battery pack, then check the power supply.
If you think there is a power supply problem, please go to “Check the Power Adaptor” and “Check the Battery
Pack” in this chapter.
Check the Power Adaptor
Unplug the power adaptor cable from the computer and measure the output voltage at the plug of the power
adaptor cable. See the illustration and follow the procedures below.
pin 1: +19V to +20.5V
pin 2: 0V, ground
1. If the voltage is not correct, replace the power adaptor.
2. If the voltage is within the range:
(1) Replace the system board.
(2) If the problem is still not resolved, see “Undetermined Problems”.
(3) If the voltage is not correct, go to the next step.
Note: An audible noise from the power adaptor does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adaptor for continuity and correct
installation.
4. If the operational charge does not work, see “Check the Battery Pack”.
Check the Battery Pack
Follow the procedures below to check the battery pack.
From software, this helps to identify the problem is on recharging or discharging.
1. Check the Power Management in Control Panel.
2. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power
Remaining are correct.
3. Repeat the step 1 and step 2 for both battery and adaptor.
From hardware, this helps to identify whether you should replace the battery pack or not.
1. Power off the system.
2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven
terminals totally. See the illustration below.
3. If the voltage is still less than 7.5V after recharging, replace the battery.
If the battery status indicator does not light up, remove the battery pack. After the battery pack returns to room
temperature, reinstall it to the system.
Chapter 474
If the charge indicator does not light up, replace the battery pack. If the charge indicator still does not light up,
replace the AC/DC charger board.
Touchpad Check
If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not replace a nondefective FRU.
1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then click if the main board to switch board FPC is connected properly.
4. If the main board to switch board FPC is connected correctly, then check if the FFC on the touch pad PCB is
connected properly.
5. If the FFC on the touch pad PCB is connected correctly, check if LS851 JP1 Pin6 = 5V are pules. If yes, then
replace switch board. If not, then go to the next step.
6. Replace the touch pad PCB.
7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will
occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem.
No actions are necessary to be taken if the pointer movement stops in a short period of time.
75Chapter 4
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes.
Note: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU.
The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error
symptoms classified by functions. If the symptom is not included on the list, please refer to “Undetermined
Problems”.
Note: Most of the error messages occur during POST. Some of them show information about a hardware
device, for example, the size of memory installed. Others may indicate problems with a device, such as the
way it has been configured.
Note: If the system fails after you make changes in the BIOS Setup Utility menus, please reset the computer.
Enter Setup and install Setup defaults to correct the errors.
Chapter 476
Index of Error Messages
Error Message List
Error MessagesFRU/Action in Sequence
Struck KeySee “Keyboard or Auxiliary Input Device Check“.
System CMOS checksum bad Default configuration used
Real time clock errorRTC battery
Previous boot incomplete - Default
configuration used
Invalid System Configuration Data“Load Default Settings” in BIOS Setup Utility.
Operating system not foundEnter Setup and see if fixed disk and drive A are
Power-on indicator turns off and LCD
is blank.
Power-on indicator turns on and LCD
is blank.
Power-on indicator turns on and LCD
is blank. But you can see POST on an
external CRT.
Power-on indicator turns on and a
blinking cursor shown on LCD during
POST.
RTC battery
Run BIOS Setup Utility to reconfigure system, then
reboot system.
Run BIOS Setup Utility to reconfigure system time, then
reboot system.
Main board
“Load Default Settings” in BIOS Setup Utility.
RTC battery
Main board
Main board
properly identified.
Diskette drive
Hard disk drive
Main board
Power source (battery pack and power adapter.) See
“Power System Check“.
Ensure every connector is connected tightly and
correctly.
Reconnect the DIMM.
Main board.
Power source (battery pack and power adapter.) See
“Power System Check“.
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board
Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board
Ensure every connector is connected tightly and
correctly.
Main board
77Chapter 4
Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt (NMI)
04hGet CPU type
06hInitialize system hardware
07hDisable shadow and execute code from
the ROM.
08hInitialize chipset with initial POST
values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial
POST values
12hRestore CPU control word during warm
boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3BIOS ROM checksum
17hInitialize cache before memory autosize
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt
Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controller
24hSet ES segment register to 4 GB
28hAutosize DRAM
29hInitialize POST Memory Manager
2AhClear 215 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx
2Eh1-3-4-3RAM failure on data bits xxxx of low
byte of memory bus
2FhEnable cache before system BIOS
shadow
32hTest CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shut down
38hShadow system BIOS ROM
Chapter 478
CodeBeepsPOST Routine Description
3AhAutosize cache
3ChAdvanced configuration of chipset
registers
3DhLoad alternate registers with CMOS
values
41hInitialize extended memory for
RomPilot.
42hInitialize interrupt vectors
45hPOST device initialization
46h2-1-2-3Check ROM copyright notice
47hInitialize I20 support
48hCheck video configuration against
CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters in system
4BhQuietBoot start (optional)
4ChShadow video BIOS ROM
4EhDisplay BIOS copyright notice
50hDisplay CPU type and speed
51hInitialize EISA board
52hTest keyboard
54hSet key click if enabled
55hEnable USB devices
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay prompt “Press F2 to enter
SETUP”
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to User Patch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode
(SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB
recovery
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
79Chapter 4
CodeBeepsPOST Routine Description
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and
IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA
devices
86hRe-initialize onboard I/O ports
87hConfigure Motherboard Configurable
Devices (optional)
88hInitialize BIOS Data Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
8ChInitialize floppy controller
8FhDetermine number of ATA drives
(optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor
boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two
short beeps on checksum failure.
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI
drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
Chapter 480
CodeBeepsPOST Routine Description
B1hInform RomPilot about the end of
POST.
B2hPOST done- prepare to boot operating
system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B7hInitialize ACPI BIOS
B9hPrepare Boot
BAhInitialize SMBIOS
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
CAhRedirect Int 15h to enable remote
keyboard
CBhRedirect Int 13h to Memory
Technologies Devices such as ROM,
RAM, PCMCIA, and serial disk.
CChRedirect Int 10h to enable remote serial
video
CDhRe-map I/O and memory for PCMCIA
CEhInitialize digitizer and display message.
D2hUnknown interrupt
The following are for boot block in Flash ROM
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
81Chapter 4
CodeBeepsPOST Routine Description
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep
F5hClear Huge Segment
F6hBoot to Mini DOS
F7hBoot to Full DOS
Chapter 482
Index of Symptom-to-FRU Error Message
Symptom/ErrorAction in Sequence
LCD backlight doesn't work.
LCD is too dark.
LCD brightness cannot be adjusted.
LCD contrast cannot be adjusted.
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical
lines displayed.
Enter BIOS Utility to execute “Load Setup Default
Settings”, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key do
not work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Symptom/ErrorAction in Sequence
Indicator incorrectly
remains off or on, but
system runs correctly.
Symptom/ErrorAction in Sequence
Power shuts down during
operation.
The system doesn’t power
on.
The system doesn’t
power-off.
Battery can’t be charged.See “Check the Battery Pack”.
Reconnect the inverter board
Inverter board
System board
Power source (battery pack and power adapter). See “Power
System Check”.
Battery pack
Power adapter
Hard drive & battery connection board
System board
Power source (battery pack and power adapter). See “Power
System Check”.
Battery pack
Power adapter
Hard drive & battery connection board
System board
Power source (battery pack and power adapter). See Power
System Check”.
Hold and press the power switch for more than 4 seconds.
System board
Battery pack
System board
83Chapter 4
Symptom/ErrorAction in Sequence
System cannot detect the
PC Card (PCMCIA).
PCMCIA slot pin is
damaged.
Symptom / ErrorAction in Sequence
Memory count (size)
appears different from
actual size.
Symptom/ErrorAction in Sequence
In Windows, multimedia
programs, no sound
comes from the computer.
Internal speakers make
noise or emit no sound.
Symptom/ErrorAction in Sequence
The system will not enter
hibernation.
The system does not
enter hibernation mode
and four short beeps
every minute.
The system does not
enter standby mode after
closing the LCD.
The system does not
resume from hibernation
mode.
The system does not
resume from standby
mode after opening the
LCD.
Battery fuel gauge in
Windows does not go
higher than 90%.
System hangs
intermittently.
PCMCIA slot assembly
System board
PCMCIA slot assembly
Enter BIOS Setup Utility to execute “Load Default Settings,
then reboot system.
DIMM
System board
Audio driver
Speaker
System board
Speaker
System board
Keyboard (if control is from the keyboard)
Hard disk drive
System board
Press Fn + F4
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
LCD cover switch
System board
Hard disk connection board
Hard disk drive
System board
LCD cover switch
System board
Remove battery pack and let it cool for two hours.
Refresh battery (continue to use battery until power off, then
charge battery).
Battery pack
System board
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
and see if the computer enters hibernation
Chapter 484
Symptom/ErrorAction in Sequence
System configuration
does not match the
installed devices.
External display does not
work correctly.
USB does not work
correctly.
Print problemsEnsure the “Parallel Port” in the “Onboard Devices
Serial or parallel port
device problems.
Enter BIOS Setup Utility to execute “Load Default Settings”,
then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
Press Fn + F5, LCD/CRT/Both display switching
System board
System board
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Ensure the “Serial Port” in the Devices Configuration” of BIOS
Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Symptom/ErrorAction in Sequence
Keyboard (one or more
keys) does not work.
Touchpad does not work.Reconnect touchpad cable.
Symptom/ErrorAction in Sequence
Internal modem does not
work correctly.
Note: If you can not correct the problems according to the anterior tables, see “Undetermined Problems”.
Reconnect the keyboard cable.
Keyboard
System board
Touchpad board
System board
Modem phone port
modem combo board
System board
85Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware
defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be
considered only when a recurring problem exists.
When analyzing an intermittent problems, follow the procedures below:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 486
Undetermined Problems
The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a
short circuit happens, or whether the system is inoperative.
Note: Verify if all devices attached are supported by the computer.
Note: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power
System Check”.
Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1. Power off the computer.
2. Visually check the devices. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
•Non-Acer devices
•Printer, mouse, and other external devices
•Battery Pack
•Hard disk drive
•DIMM
•CD-ROM / Diskette drive module
•PC cards
4. Power on the computer.
5. Determine if the problem has been resolved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU.
•System board
•LCD assembly
87Chapter 4
Jumper and Connector Location
Top View
Chapter 5
No.DescriptionNo. Description
1DC-in jack2USB connector
3CRT connector4RJ11 & RJ45 connector
5MDC module connector6MDC board connector
7Main battery connector8ODD connector
9Mini PCI slot10CPU
11North bridge12DIMM slot
13South bridge14HDD connector
15Line-in jack16Microphone-in jack
Chapter 588
No.DescriptionNo. Description
17Line-out jack18Cardbus controller
19USB connector20LAN controller
21BIOS ROM22RTC battery connector
235-in-1 card reader
89Chapter 5
Bottom View
ItemDescriptionItemDescription
1Keyboard controller2Keyboard connector
3Lid switch connector4System fan connector
5PCMCIA card reader6Function key board connector
7Touch pad board connector8Speaker connector
9Bluetooth module connector10LCD cable connector
Chapter 590
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