Acer ASPIRE 7110, Aspire 9420 User Manual

Acer
Aspire 9420/ 9410/ 7110
TravelMate 5620/ 5610/ 5110
Service Guide
Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http:// csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110 service guide.
Date Chapter Updates
September 29, 2006 first release
III
Copyright
Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
IV
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium and Pentium D are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
V
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information related to the
current topic.
WARNING Alerts you to any damage that might result from doing or not
doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware
or software problems.
IMPORTANT Reminds you to do specific actions relevant to the
accomplishment of procedures.
VI
Preface
Before using this information and the product it supports, please read the following general information.
This Service Guide provides you with all technical information relating to the BASIC
1.
CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
VII
Table of Contents
Chapter One System Specification 1
Specification . . . . . . . . . . . . . . . . . . . . . . . 1
Operating System . . . . . . . . . . . . . . . . . . . . . . 1
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Memory . . . . . . . . . . . . . . . . . . . . . . . 2
Display and Graphics . . . . . . . . . . . . . . . . . . . 2
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . 2
Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Communication . . . . . . . . . . . . . . . . . . . . . . . 3
I/O Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power Subsystem . . . . . . . . . . . . . . . . . . . . . . 3
Dimensions and Weight . . . . . . . . . . . . . . . . . 3
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Block Diagram . . . . . . . . . . . . . . . . . . . . . . 5
Outlook Tour . . . . . . . . . . . . . . . . . . . . . . . 6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . 7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows keys . . . . . . . . . . . . . . . . . . . . . . . . 11
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . 13
Easy-launch Buttons . . . . . . . . . . . . . . . . 14
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . 15
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . 15
Acer Empowering Technology . . . . . . . . 16
Empowering Technology Password . . . . . . . 16
Acer eDataSecurity Management . . . . . . . . 17
Acer eLock Management . . . . . . . . . . . . . . . 19
Acer ePerformance Management . . . . . . . . 20
Acer eRecovery Management . . . . . . . . . . . 21
Acer eSettings Management . . . . . . . . . . . . 22
Acer eNet Management . . . . . . . . . . . . . . . . 23
Acer ePower Management . . . . . . . . . . . . . 25
Acer ePresentation Management . . . . . . . . 27
Acer OrbiCam . . . . . . . . . . . . . . . . . . . . . 28
TOC VIII
Rotating the Acer Orbicam . . . . . . . . . . . . . 28
Launching the Acer OrbiCam (for 1.3 megapixel camera models only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing the Acer OrbiCam Settings . . . . . 29
Capturing Photos or Videos . . . . . . . . . . . . . 31
Using the Acer OrbiCam as Webcam . . . . . . 31
Enabling the Acer VisageON (for 1.3 megapixel camera models only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the System Utilities . . . . . . . . . . . . 34
Acer GridVista (dual-display compatible) . . 34
Launch Manager . . . . . . . . . . . . . . . . . . . . . . 35
Norton AntiVirus . . . . . . . . . . . . . . . . . . . 36
How do I check for viruses? . . . . . . . . . . . . . 36
Hardware Specification and Configuration
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter Two System Utilities 46
BIOS Setup Utility . . . . . . . . . . . . . . . . . . 46
Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . 46
Information . . . . . . . . . . . . . . . . . . . . . . . 47
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Security . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter Three Machine Disassembly and Replacement 54
General Information . . . . . . . . . . . . . . . . 55
Before You Begin . . . . . . . . . . . . . . . . . . . . . 55
Disassembly Procedure Flowchart . . . . . 56
Disassembly Procedure . . . . . . . . . . . . . . 58
Removing the Battery Pack . . . . . . . . . . . . . 58
Removing the HDD Module . . . . . . . . . . . . . 58
Removing the MiniPCI Card and the Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the Keyboard . . . . . . . . . . . . . . . 59
Separating the LCD Module and Main Unit 61
Disassembling the Main Unit . . . . . . . . . . . . 62
LCD Disassembly . . . . . . . . . . . . . . . . . . . . . . 68
IX TOC
Chapter Four Troubleshooting 72
System Check Procedures . . . . . . . . . . . . 73
External Diskette Drive Check . . . . . . . . . . . 73
External CD-ROM Drive Check . . . . . . . . . . . 73
Keyboard or Auxiliary Input Device Check . 73
Memory Check . . . . . . . . . . . . . . . . . . . . . . . 73
Power System Check . . . . . . . . . . . . . . . . . . . 74
Check the Power Adaptor . . . . . . . . . . . . . . 74
Check the Battery Pack . . . . . . . . . . . . . . . . . 74
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . 75
Power-On Self-Test (POST) Error Message
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Index of Error Messages . . . . . . . . . . . . . 77
Error Message List . . . . . . . . . . . . . . . . . . . . . 77
Phoenix BIOS Beep Codes . . . . . . . . . . . . 78
Index of Symptom-to-FRU Error Message
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Intermittent Problems . . . . . . . . . . . . . . 86
Undetermined Problems . . . . . . . . . . . . . 87
Chapter Five Jumper and Connector Location 88
Top View . . . . . . . . . . . . . . . . . . . . . . . . . 88
Bottom View . . . . . . . . . . . . . . . . . . . . . . 90
Chapter Six FRU (Field Replaceable Unit) List 91
Exploded Diagram . . . . . . . . . . . . . . . . . 92
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
TOC X

System Specification

Specification

Operating System

Aspire Series
Genuine Windows® XP Home Edition (SP2)
®
Genuine Windows
Genuine Windows
Genuine Windows
TravelMate Series
Windows® VistaTM Capable
Genuine Windows® XP Home Edition (SP2)
Genuine Windows® XP Professional (SP2)
Genuine Windows® XP Professional x64 Edition (for TravelMate 5620 series)
XP Professional (SP2)
®
XP Media Center Edition 2005 (Rollup 2)
®
XP Professional x64 Edition (for Aspire 9420 series)
Chapter 1
Note: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows®
TM
. For more information on Windows® and how to upgrade, go to: Microsoft.com/windowsvista.
Vista

Platform

Aspire 9420 & TravelMate 5620 Series
Intel® Centrino® Duo mobile technology, featuring:
Intel® CoreTM 2 Duo processor T7200/T7400/T7600 (4MB L2 cache, 2.0/ 2.16/ 2.33GHz, 667MHz FSB)
and T5500/T5600 (2MB L2 cache, 1.66/ 1.83GHz, 667MHz FSB), supporting Intel
Mobile Intel® 945GM/PM Express chipset
Intel
®
PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM
solution, supporting Acer SignalUp
TM
wireless technology
Aspire 9410 & TravelMate 5610 Series
Intel® CoreTM Duo processor T2300/T2400/T2500/T2600 (2MB L2 cache, 1.66/1.83/2/2.16GHz, 667MHz
FSB)
®
Mobile Intel
Intel
®
solution, supporting Acer SignalUp
945GM/PM Express chipset
PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM
TM
wireless technology
Aspire 7110 & TravelMate 5110 Series
Intel® Celeron® M processor 410/420/430 (1MB L2 cache, 1.46/1.60/1.73GHz, 533MHz FSB)
®
Mobile Intel
Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology
940GML Express chipset
®
EM64T
Chapter 1 1

System Memory

Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dual-
channel support) (for Aspire 9420/ 9410 & TravelMate 5620/ 5610 series)
Up to 1GB of DDR2 533MHz memory, upgradeable to 2GB using two soDIMM modules (dual-channel
support) (for Aspire 7110 & TravelMate 5110 series)

Display and Graphics

17.1” WXGA + 200-nit Acer CrystalBriteTM color TFT LCD (for Aspire 9420/ 9410/ 7110 series) or high
brightness TFT LCD (for TravelMate 5620/ 5610/ 5110 series), 1440 x 900 pixel resolution, supporting simultaneous multi-window viewing via Acer GridVista
NVIDIA® GeForce® Go 7300 up to 512MB TurboCacheTM (256MB of dedicated GDDR2 VRAM, 256MB of
shared system memory), supporting Microsoft Range (HDR) technology, NVIDIA® PowerMizerTM 6.0, PCI Express®, or
Mobile Intel® 945GM/940GML Express chipset (for Aspire 9420/ 9410/ 7110 series) or 945GM Express
chipset (for TravelMate 5620/ 5610/ 5110 series) with integrated 3D graphics, featuring Intel Media Accelerator (GMA) 950, up to 224MB of shared system memory, supporting Microsoft
9.0 and PCI Express
16.7 million colors
MPEG-2/DVD hardware-assisted capability
S-video/TV-out (NTSC/PAL) support (for Aspire 9420/ 9410/ 7110 series)
Acer CinemaVision
Acer ClearVisionTM technology (Acer ArcadeTM) (for Aspire 9420/ 9410/ 7110 series)
Note: TurboCache
®
and dual independent displays
TM
technology (Acer ArcadeTM) (for Aspire 9420/ 9410/ 7110 series)
TM
memory allocation varies depending on configuration.
®
TM
DirectX® 9.0, Shader Model 3.0, OpenEXR High Dynamic
®
Graphics
®
DirectX®

Storage Subsystem

60/80/100/120GB or higher hard disk drive (Aspire 9420/ 9410/ 7110 series)
80/100/120GB or higher hard disk drive with Acer Disk Anti-Shock Protection, DASP (TravelMate 5620/
5610/ 5110 series)
Optical drive options:
DVD-Super Multi double-layer
DVD-Dual double-layer
DVD/CD-RW combo drive
5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick
Stick PRO
TM
(MS PRO), xD-Picture CardTM (xD)
®
(MS), Memory

Input Devices

105-/106-key keyboard
Touch pad with 4-way scroll button
Four easy launch buttons
Two LED-buttons: WLAN, Bluetooth
®

Audio

Audio system with two built-in speakers
Intel
Sound Blaster PRO
S/PDIF (Sony/Philips Digital Interface) support for digital speakers.
®
high definition audio support
TM
and MS Sound compatible
2 Chapter 1
Built-in microphone

Communication

Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support via Acer
OrbiCam
Acer OrbiCamTM integrated 1.3 megapixel or 310,000 pixel CMOS camera (for selected models),
featuring:
225 degree ergonomic rotation
Acer VisageONTM technology (for 1.3 megapixel camera models only)
Acer PrimaLite
Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready
LAN: gigabit Ethernet; Wake-on-LAN ready
WPAN: Bluetooth
WLAN: Intel® PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi
CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology (Aspire 9420/ 9410 & TravelMate 5620/ 5610 series)
WLAN: Integrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM
wireless technology (Aspire 7110 & TravelMate 5110 series)
TM
and optional Acer Bluetooth® VoIP phone
TM
technology
®
2.0 + EDR (Enhanced Data Rate)

I/O Interface

PC Card slot (one Type II)
Four USB 2.0 ports
External display (VGA) port
S-video/TV-out (NTSC/PAL) port (for Aspire 9420/ 9410/ 7110 series)
Headphones/speaker/line-out jack with S/PDIF support
Microphone-in jack
Line-in jack
Ethernet (RJ-45) port
Modem (RJ-11) port
DC-in jack for AC adapter

Power Subsystem

ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support
71W 4800mAh (8-cell) or 44W 4000mAh (6-cell) Li-Ion battery pack
Acer QuicCharge
in-use
3-pin 90W AC adapter
TM
technology: 80% charge in 1 hour; 2-hour rapid charge system-off; 2.5-hour charge-

Dimensions and Weight

With Acer OrbiCam
400 (W) x 295 (D) x 31.4/39.9 (H) mm (15.75 x 11.61 x 1.24/1.57 inches)
3.81 kg (8.39 lbs.) with 8-cell battery pack
3.68 kg (8.10 lbs.) with 6-cell battery pack
Without Acer OrbiCam
400 (W) x 295 (D) x 31.4/39.9 (H) mm (15.75 x 11.61 x 1.24/1.57 inches)
3.79 kg (8.35 lbs.) with 8-cell battery pack
Chapter 1 3
TM
TM
3.66 kg (8.06 lbs.) with 6-cell battery pack

Environment

Temperature
Operating: 5 oC to 35 oC
Non-operating: -20 oC to 65 oC
Humidity (non-condensing)
Operating: 20% to 80%
Non-operating: 20% to 80%
4 Chapter 1

Block Diagram

Chapter 1 5

Outlook Tour

Just for Starters...
Just for Starters...
"Launch keys" on page 10
"Launch keys" on page 10

Front View

Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
# Icon Item Description
1 N/A Built-in camera 1.3 megapixel or 310,000 pixel web camera for video
2 N/A Display screen Also called Liquid-Crystal Display (LCD), displays computer
3 N/A Status indicators Light-Emitting Diodes (LEDs) that light up to show the status
4 Wireless communication
button
5 Bluetooth communication
button
6 N/A Microphone Internal microphone for sound recording
7 N/A Touchpad Touch-sensitive pointing device which functions like a
8 N/A Click buttons (left, center
and right)
communication (for selected models)
output.
of the computer’s functions and components.
Enable/disables Wireless function. Indicates the status of wireless LAN communications.
Enable/disables Bluetooth function. Indicates the status of Bluetooth communications.
computer mouse
The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.
6 Chapter 1
9 N/A Palmrest Comfortable support area for your hands when you use the
"Easy-launch buttons" on
page 27
"Easy-launch buttons" on
page 27
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
computer.
10 N/A Keyboard For entering data into your computer.
11 N/A Power button Turns the computer on and off.
12 N/A Easy launch buttons Buttons for launching frequently used programs.

Closed Front View

Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
# Icon Item Description
1 N/A Speakers Left and right speakers deliver stereo audio output.
2 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo
walkman).
3 Microphone-in jack Accepts input from external microphones.
4 Headphones/speaker/
line-out jack with S/PDIF
5 Power indicator Indicates the computer’s power status.
6 Battery indicator Indicates the computer’s battery status.
7 Bluetooth communication
8 Wireless communication
9 N/A Latch Locks and releases the lid.
support
indicator
indicator
Connects to audio line-out devices (e.g., speakers, headphones).
Indicates the status of Bluetooth communication.
Indicates the status of wireless LAN communication.
Chapter 1 7

Left View

"Easy-launch buttons" on page 10
Note:
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
# Icon Item Description
1 Kensington lock slot Connects to a Kensington-compatible computers security lock.
2 N/A Optical disk drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-
load depending on model).
3 N/A Optical disk access
indicator
4 N/A Optical disk drive eject
button
5 N/A Emergency eject hole Ejects the drive tray when the computer is turned off.
Lights up when the optical disk drive is active.
Ejects the drive tray from the drive (location depends on model).

Right View

Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
# Icon Item Description
1 N/A PC Card slot eject button Ejects the PC Card from the slot.
2 PC Card slot Accepts one Type II PC Card.
3 5-in-1 card reader Accepts Memory Stick (MS), Memory Stick Pro (MS PRO),
MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture Card (xD).
4 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
5 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use.
6 DC-in jack Connects to an AC adapter.
8 Chapter 1

Rear View

Note:
Note:
Note:
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
# Icon Item Description
1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
2 S-video/TV-out (NTSC/
PAL) port
2 External display (VGA) port Connects to an external display device (e.g., external monitor,
3 Modem (RJ-11) port Connects to a phone line.
4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based networks.
5 N/A Battery Powers the computer.
Connects to a television or display device with S-video input.
LCD projector).
Chapter 1 9

Base View

Upper: Aspire 9420/ 9410/ 7110 Series Lower: TravelMate 5620/ 5610 /5110 Series
# Icon Item Description
1 N/A Battery release latch Releases the battery for removal.
2 N/A Cooling fan Helps keep the computer cool.
Note: Do not cover or obstruct the opening of the fan.
3 N/A Mini PCI card bay Houses the computer’s Mini PCI card.
4 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use.
5 N/A Memory compartment Houses the computer’s main memory.
6 N/A PCI Express Mini Card bay Houses the computer’s PCI Express Mini card.
7 N/A Hard disk bay Houses the computer’s hard disk (secured with screws).
8 N/A Battery lock Locks the battery in position.
9 N/A Battery bay Houses the computer’s battery pack.
8 N/A Acer DASP (Disk Anti-
Shock Protection)
9 N/A Battery lock Locks the battery in position.
10 N/A Battery bay Houses the computer’s battery pack.
10 Chapter 1
Protects the hard disk drive from shocks and bumps. (TravelMate 5620/ 5610/ 5110 series)

Windows keys

Key Description
<Fn>
< > + <Tab>:
< > + <E>:
< > + <F1>:
< > + <F>:
+ <R>:
< > + <M>:
<Shift> + < > + <M>:
"Acer eManager" on
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
The keyboard has two keys that perform Windows-specific functions.
Key Icon Description
Windows key Press alone. This key has the same effect as clicking on the Windows
Start button. It launches the Start menu. It can also be used with other keys to provide a variety of functions:
+ Tab: Activates the next Taskbar button.
+ E: Opens the My Computer window.
+ F1: Opens Help and Support.
+ F: Opens the Find (All Files dialog box).
+ R: Opens the Run dialog box.
+ M: Minimizes all windows.
Shift + + M: Undoes the minimize all windows action.
Application key This key has the same effect as clicking the right mouse button. It
opens the application’s context menu.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot Key Icon Function Description
Fn + F1 Hot key help Displays help on hot keys.
Fn + F2 Acer eSetting Launches the Acer eSettings in Acer
Fn + F3 Acer ePower
Management
Fn + F4 Sleep Leads the computer to Sleep mode.
Fn + F5 Display toggle Switches the display output between the display
Fn + F6 Screen blank Turns off the display screen backlight to save
Chapter 1 11
Empowering Technology.
Launches the Acer ePower Management in Acer Empowering Technology.
screen, external monitor (if connected) and both.
power. Press any key to return.
Hot Key Icon Function Description
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
Fn + F7 Touchpad toggle Turns the internal touchpad on and off.
Fn + F8 Speaker toggle Turns the speakers on and off.
Fn + K
Fn +
Fn +
Fn +
L
J
I
Volume up Increases the sound volume.
Volume down Decreases the sound volume.
Brightness up Increases the screen brightness.
Brightness down Decreases the screen brightness.

Special keys

You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard.
The Euro Symbol
1. Open a text editor or word processor.
2. Either directly press the Euro key on the bottom-right side of the keyboard, or hold Alt Gr key then press the Euro symbol on the number five key.
Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.
The US Dollar Sign
1. Open a text editor or word processor.
2. Either directly press the $ key on the bottom-right side of the keyboard, or hold Shift and then press the US dollar sign on the number four key.
Note: This function varies according to the language settings.
12 Chapter 1

Indicators

"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
The computer provides an array of three indicators located above the keyboard, in addition to four indicators on the front cover. These indicators show the status of the computer and its components.
The front panel indicators are visible even when the computer cover is closed up.
Icon Item Description
HDD Indicates when the hard disk drive is active.
Caps Lock Lights up when Caps Lock is activated.
Num Lock Lights up when Num Lock is activated.
Power Lights when the computer is on.
Battery Lights when the battery is being charged.
Bluetooth Indicates the status of Bluetooth communication
Wireless LAN Indicates the status of wireless LAN communication
Chapter 1 13

Easy-launch Buttons

1. Charging:
2. Fully charged:
"
There are several conveniently located easy-launch buttons. They are one user-programmable button, web
browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by users. To set the web browser, mail and programmable buttons, run the Acer Launch Manager.
Easy-launch button Default application
Acer Empowering Technology (user-programmable)
Mail E-mail application (user-programmable)
Web browser Internet browser (user-programmable)
P User-programmable
14 Chapter 1

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

Touchpad Basics

Use the touchpad as follows:
Move your finger across the touchpad (2) to move the cursor.
Press the left (1) and right (4) buttons located on the edge of the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad (2) is the same as clicking the left button.
Use the four-way scroll (3) button to scroll up or down and move left or right a page. This button mimics
your cursor pressing on the right scroll bar of windows applications.
Function Left button (1) Right button (4) Main touchpad (2) Center button (3)
Execute Quickly click
twice.
Select Click once Tap once
Drag Click and hold.
Then slide your finger across the touchpad to drag the cursor over the selection.
Access context menu
Scroll Click and hold to
Note: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the touchpad’s responsiveness.
Note: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel.
Click once
Tap twice (at the same speed as double-clicking a mouse button).
Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.
move up/down/ left/right.
Chapter 1 15

Acer Empowering Technology

Acer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and manage the notebook. It features the following handy utilities:
Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
Acer eLock Management limits access to external storage media.
Acer ePerformance Management improves system performance by optimizing disk space, memory and
registry setting.
Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
Acer eSettings Management accesses system information and adjusts settings easily.
Acer eNet Management hooks up to location-based networks intelligently.
Acer ePower Management extends battery power via versatile usage profiles.
Acer ePresentation Management connects to a projector and adjusts dispaly settings conveniently.
For more information, press the key to launch the Empowering Technology menu, then click on the appropriate utility and select the Help function.

Empowering Technology Password

Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering Technology password. Right-click on the Empowering Technology tool bar and select Password Setup to do so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time.
Note: If you lose the password, there is no method to reset it except by reformatting your system or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
16 Chapter 1

Acer eDataSecurity Management

Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption and decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook.
There are two passwords that can be used to encrypt and decrypt a file: the supervisor password and the file­specific password. The supervisor password is a “master” password that can decrypt any file on the system. The file-specific password is assigned when you encrypt each individual file.
Acer eDataSecurity Management setup wizard will prompt for a supervisor password and default file-specific password. This file-specific password will be used to encrypt files by default, or you can choose to enter your own file-specific password when encrypting a file.
Note: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt the encrypted files! Be sure to safeguard all related password.
Chapter 1 17
18 Chapter 1

Acer eLock Management

Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended.
Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Optical drive devices: includes any kind of CD-ROM or DVD-ROM drives.
Floppy disk drives: 3.5-inch disks only.
To activate Acer eLock Management, a password must be set at first. Once set, you may apply locks to any of the three kinds of devices. The lock(s) will be set without any reboot necessary, and will remain locked after rebooting, until unlocked.
If you do not set a password, Acer eLock Management will reset back to the initial status with all locks cancelled.
Note: If you lose the password, there is no method to reset it except by reformatting the notebook or taking the notebook to an Acer Customer Service Center. Be sure to remember or write down the
password.
Chapter 1 19

Acer ePerformance Management

Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides you with the following options to enhance overall system performance:
Memory optimization: releases unused memory and checks memory usage.
Disk optimization: removes unneeded items and files.
Speed optimization: improves the usability and performance of the Windows XP system.
20 Chapter 1

Acer eRecovery Management

Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides:
Password protection
Recovery of applications and drives
Image or data backup:
Backup to HDD (set recovery point)
Backup to CD or DVD
Image or data recovery tools:
Recovery from a hidden partition (factory defaults)
Recovery from the HDD (most recent user-defined recovery point)
Recovery from CD or DVD
Note: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.
Chapter 1 21

Acer eSettings Management

Acer eSettings Management allows you to inspect hardware specification and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better.
Provides a simple graphical user interface for navigating through the program effortlessly.
Displays general system status and advanced monitoring for power users.
Logs when a hardware component has been removed or replaced.
Permits you to migrate personal settings.
Keeps a history log of all alerts that were previously issued.
22 Chapter 1

Acer eNet Management

Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on the notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up the PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the freedom to manually adjust the settings to match your needs, simply by right clicking on the icon in the task bar.
Acer eNet Management can save network settings for a location to a profile, and automatically apply the appropriate profile when you move from one location to another. The settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. The security and safety concerns mean that Acer eNet Management does not store username and password information.
Chapter 1 23
24 Chapter 1

Acer ePower Management

Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double click the Acer ePower Management icon in the task tray.
AC mode
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and Wired LAN.
DC mode
To suit your usage, there are four pre-defined profiles: Entertainment, Presentation, Word Processing, and Maximum Battery. Or, you can define up to three of your own profiles.
Battery status
For real-time battery life estimates based on current usage, refer to the panel on the lower left side of the window.
You can also click Settings to:
Set alarms.
Reload factory defaults.
Select what actions will be taken when the cover is closed, and set passwords for accessing to the system
after Hibernation or Stand-by.
View information about Acer ePower Management.
Chapter 1 25
26 Chapter 1

Acer ePresentation Management

Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA.
Chapter 1 27

Acer OrbiCam

The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant messenger service.
123
No. Item
1 Lens
2 Power indicator
3 Rubber grip (selected models only)

Rotating the Acer Orbicam

The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the illustrations below:
Note: Do not rotate the camera clockwise to prevent it from the damage.
For your convenience, the camera snaps 45 degrees to match the position of your face in front in back of the LCD panel.

Launching the Acer OrbiCam (for 1.3 megapixel camera models only)

To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen or Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears as below:
28 Chapter 1

Changing the Acer OrbiCam Settings

Resolution
To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution.
Note: Setting the camera resolution to 640 x 480 or larger does not change the capture window size.
Options
Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos.
Chapter 1 29
Camera Settings
Driver Settings
Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face
tracking options from this window.
Capture settings: From the Camera Settings window, click the Driver Settings button. The Properties
window will appear.
•Device Settings allows you to change the camera brightness, contrast, hue, saturation, sharpness,
etc.
Advanced Settings allows you to achieve gain control, implement image mirror, select image
enhancements and anti-flicker settings, and turn on/off the camera indicator.
30 Chapter 1
Zoom/Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on
VisageON
VisageON
or off.

Capturing Photos or Videos

To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
Note: By default, all photos and videos are saved in the My Pictures and My Videos folder.

Using the Acer OrbiCam as Webcam

The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now broadcast from your location to an IM partner anywhere in the world.

Enabling the Acer VisageON (for 1.3 megapixel camera models only)

The Acer VisageON technology comes with two features: Face tracking and Video effects (selected models only). The Face Tracking feature tracks your head movement and automatically centers your face in the capture window. The video effects feature allows you to select and apply an effect to your video transmissions.
Note: The face tracking feature is not capable of centering your face beyond the capture window frame. Minimal head movements are tracked more efficiently.
To Enable Acer VisageON:
1. Right click on this icon, then select VisageON from the pop-up menu.
The VisageON window appears as below:
2. Select and apply a video effect in the left section of the VisageON window. Change the face tracking settings and options in the right section.
Chapter 1 31
To Use the Face Tracking Feature
VisageON
Single User Multiple
1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For multiple users, the face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera.
2. Click the right icon to zoom in/out or reset the current view.
3. Click VisageON to display a menu that allows to change the configuration of the camera, face tracking and video effects settings.
Using Video Effects (selected models only)
The Video Settings section allows you to select an avatar or accessory video effect from the list. To select an effect:
1. Click the encircled icon to display the available video effects. The Video Effect Selection window appears as below:
2. Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window.
32 Chapter 1
Note: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue.
Note: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Chapter 1 33

Using the System Utilities

Start Control Panel Display
Note:
Start Control Panel Display
Settings (2)
Extend my windows desktop onto this monitor
Apply OK
Start All Programs Acer GridVista
Note: The system utilities work under Microsoft Windows XP only.

Acer GridVista (dual-display compatible)

Note: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer GridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2. Drag and drop each window into the appropriate grid.
3. Enjoy the convenience of a well-organized desktop.
34 Chapter 1
Note:
Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.

Launch Manager

Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Chapter 1 35

Norton AntiVirus

Start All Programs
Launch Manager
Norton AntiVirus Start Programs Norton AntiVirus
Scans
Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure.

How do I check for viruses?

A Full System Scan scans all files on your computer. To perform a system scan:
1. Start Norton Antivirus: Double click on the Norton AntiVirus Icon on the desktop or click on the Start menu in the Windows task bar, highlight Programs, and select Norton Antivirus.
2. In the Norton Antivirus main window, click Scans.
3. In the Scans panel, click Run Full System Scan.
4. When the scan is complete, a scan summary appears. Click Finished.
You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals. If you are using the computer when the scheduled scan begins, it runs in the background so that you do not have to stop working.
For more information, please refer to the Norton AntiVirus Help menu.
36 Chapter 1

Hardware Specification and Configuration

Processor
Item T7600 T7400 T7200 T5600 T5500
CPU speed (GHz) 2.33 2.16 2 1.83 1.66
Bus speed (MHz) 667 667 667 667 667
Bus/Core Ratio 1413121110
L2 cache size (MB) 44422
L2 cache speed (GHz) 2.33 2.16 2 1.83 1.66
Package type (pin) 479/478 479/478 479/478 479/478 479/478
Manufacturing technology (nm) 65 65 65 65 65
Thermal design power 34W 34W 34W 34W 34W
o
Thermal specification (
Core voltage (V) 1.0375 ~
CPU speed (GHz) 2.33 2.16 2 1.83 1.66
Bus speed (MHz) 667 667 667 667 667
Bus/Core Ratio 1313121110
L2 cache size (MB) 22222
L2 cache speed (GHz) 2.33 2.16 2 1.83 1.66
Package type (pin) 478 478 479/478 478 478
Manufacturing technology (nm) 65 65 65 65 65
Thermal design power 31W 31W 31W 31W 31W
Thermal specification (
Core voltage (V) 1.0375 ~
C)
Item T2700 T2600 T2500 T2400 T2300
o
C)
100 100 100 100 100
1.0375 ~
1.30
100 100 100 100 100
1.30
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
1.0375 ~
1.30
Main Chips
Item Specification
System core logic 945GM/945PM/940GML + ICH7M
Super I/O controller ICH7M LPC interface
Audio controller Codec ALC883
Video controller
HDD controller ICH7M
Keyboard controller ENE KB3910
PCMCIA controller TI7412 (with card reader and 1394 support)
soDIMM controller 945GM/945PM/940GML
UMA for 945GM and 940GML
NVIDIA
®
GeForce® Go 7300
System Memory
Item Description
Chipset 945GM/945PM/940GML
Feature • DDR2 400/533/667 MHz SDRAM memory interface design
• Two DDR SODIMM slots
• Maximum memory up to 4GB (with two 2GB SODIMM)
• Dual Channel support
Chapter 1 37
VGA Interface
Item UMA Discrete
Chip 945GM/940GML Nvidia G72MV
VRAM up to 128MB up to 256MB
Card Reader
Item Description
PCMCIA controller TI7412
Card type support Type II
Number of slot One
Feature Five-in-one Card Reader: Memory Stick (MS), Memory Stick Pro (MS
PRO), MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture Card (xD).
Audio Interface
Item Description
Audio controller Realtek ALC833 Azadia Codec
Feature • Built-in
• Stereo
• SNR > 85, high-performance DACs with 95dB SNR (A-Weighting), ADCs with 85dB SNR (A-Weighting)
• Internal Microphone
• Two speakers, at least 1.5W / 30cc for each
• 2* digital microphone array
• VoIP function support
• Universal jack function support
LAN Interface
Item Description
LAN controller Realtek RTL8111B
Feature • 10/ 100/ 1000 Mbps PCI LAN
• Jumbo frame support
• WOL from S5 support
• File deployment support
Connector type RJ-45
Wireless LAN Interface
Item Description
Card type Mini-PCI
Mode • 802.11a/b/g
• 802.11b/g
• Built-in two antenna (placed on the top of LCD on the side of LCD latch, the wire of antenna can not be placed under the panel)
Support Wi-Fi, WPA2, WMM, CCX V3/V4
38 Chapter 1
Modem
Item Description
Controller ICH7M
Data modem data baud rate (bps)
Modem/bluetooth protocol supported
Connector type RJ-11
56K
• V.90/V.92 AC-Link modem with PTT approval
• Wake-on-Ring ready
• CISPR22 application
Keyboard
Item Description
Controller ENE KB3910
Model name New Acer Ergo Keyboard
Feature • 105 / 106 keys standard keyboard
• Touch pad with 4-way integrated scroll button
• Windows keys and application keys support
• Standard pitch, 2.5 mm travel length
• Hotkey controls
• Embedded numeric keypad
• Multi-language support
• Spill-proof
• Four easy-launch buttons: Internet browser, E-mail with LED, Acer Empowering, one user-programmable button
Battery
Item Specification
Vendor & model name Panasonic / Sanyo / Sony
Battery Type Li-Ion
Pack capacity 8-cell: 2400 mAh
6-cell: 2000 mAh
Power Management
Legacy Mode ACPI Mode
Off • Mech. Off (G3): All devices in the system are turned off completely.
• Soft Off: (G2/S5): All devices in the system are turned off completely by OS shutdown.
On • Working (G0/S0): Individual devices such as the CPU and hard disk may
be power-managed in this state.
S3 Sleeping State: CPU set power down, VGA suspend, PCMCIA suspend, Audio power down, HDD power down, CD-ROM power down, Super I/O low power mode.
S4 Sleeping State: It is also called hibernation state. The system saves all system setting and data onto disk before the whole system is powered off.
Chapter 1 39
LCD Panel
Item Specification
Model name AUO
B170PW03 V3 B170PW03 V4
Screen Diagonal (mm)
Active Area (mm) 367.20 (W) x
Display resolution (pixels)
Pixel Pitch (mm) 0.255 x 0.255 0.255 x 0.255 0.255 x 0.255 0.255 x 0.255
Pixel Arrangement RGB vertical stripe RGB vertical stripe RGB vertical stripe RGB vertical stripe
Display Mode Normally white Normally white Normally white Normally white
Surface Treatment non-glare type (V3)
Typical White
Luminance (cd/m
Contrast Ratio 300 (Typical) 300 (Min) 350 (Typical) 350 (Min)
Response Time (Optical Rise Time + Fall Time) msec
Normal Input Voltage of Power Supply
Power Consumption (watt)
Weight 700g (Max) 750g 750 (Typical) 670 (Typical)
Physical Size (mm) 382.2 (W) x 244.5
Electrical Interface 2 channel LVDS 2 channel LVDS 3.3V LVDS 2 channel LVDS
Support Color Native 262K colors Native 262K colors Native 262K colors Native 262K colors
Viewing Angle (typ.) Horizontal: Right/Left Vertical: Upper/Lower
Temperature
o
Range(
C) Operating Storage (shipping)
2
17.1” WXGA 17.1” WXGA 17.1” WXGA 17.1” WXGA
229.50 (H)
1440 x 3(RGB) x 900
glare type (V4)
200 (Typical) 200 (Typical) 200 (Typical) 200 (Typical)
)
16 (Typical) 25 (Typical) 25 (Typical)
+3.3V (Typical) +3.3V (Typical) +3.3V (Typical) +3.3V (Typical)
8 (Max) 4.7 (Typical) 4.320 (typ) 4.78 (Typ)
(H) x 6.6 (D)
45/45 20/35
0 to 50
-20 to 60
QDI QD17TL02-06
367.20 (W) x
229.50(H)
1440 x 3 (RGB) x 900
Hard coating (3H) glare type
382.7 (H) x 245.1 (V) x7.0 (T)
45/45 15/35
0 to 50
-25 to 60
SAMSUNG LTN170WX-L05-1 LTN170WX-L05-H
367.20 (W) x
229.50(H)
1440 x 3 (RGB) x 900
non-glare type (1) glare type (H)
35 (Max.)
382.7 (H) x 245 (V) x 7.0 (T)
65/65 45/55
0 to 50
-20 to 60
LG LP171WP4-TL02
367.20 (W) x
232.90 (H)
1440 x 3 (RGB) x 900
glare type
25 (Typical)
382.2 (W) x 244.5 (H) x 6.5 (D)
45/45 15/35
0 to 50
-20 to 60
40 Chapter 1
AC Adaptor
Item Specification
Model name LiteOn PA-1900-04AW Delta 90W ADP-90SB BBAA
Input feature
Rated voltage for 100Vac or 240Vac input AC
voltage
Input voltage range from 90Vac to 264Vac from 90Vac to 265Vac
Rated frequency for 50Hz or 60Hz for 50Hz or 60Hz
Frequency range from 47Hz to 63Hz from 47Hz to 63Hz
Steady AC current less than 1.5A rms at 100Vac input
and maximum load
Output feature
Rated voltage 19V 19V
Voltage range 18.05V to 20V from 18.2V to 19.8V
Rated power 90 W 90 W
Output ripple and noise less than 300mVp-p less than 300mVp-p
Turn on delay time within two seconds at 115 Vac input
voltage
Temperature
Operating: 0 to 40
Non-operating: -31 to 60
o
C
o
C
for 100Vac or 240Vac input AC voltage
less than 1.5A rms at 100Vac input and maximum load
within two seconds at 115 Vac input voltage
Operating: 0 to 40
Non-operating: -31 to 60
o
C
o
C
Hard Disk Drive
Seagate
Model ST9120821A
ST9120824A
Drive Specification
Formatted
120 100 80 60 Gbytes (512 bytes/sector)
Physical read/
4433 write head
Discs 2 2 2 2
Spindle Speed (RPM)
Internal transfer rate (Mbytes/sec.
4200 (ST9120824A, ST9100825A, ST980829A)
5400 (ST9120821A, ST9100824A, ST98823A, ST96812A)
56.25 (ST9120824A, ST9100825A, ST980829A)
48.25 (ST9120821A, ST9100824A, ST98823A, ST96812A)
max.)
I/O data transfer
100 rate (Mbytes/sec. max.)
ATA data transfer
PIO modes 0-4; Multiword DMA modes 0-2; Ultra DMA modes 0-5 mode supported
Bytes per sector 512
Average latency
5.6
(msec)
Average seek,
12.5 read (msec. typical)
ST9100824A ST9100825A
ST98823A ST980829A
ST96812A
Chapter 1 41
Seagate
Average seek,
14.5 write (msec. typical)
Cache buffer 8 Mbytes
Interface Serial ATA
Startup current
+5V: 1.1 amps
(typical, peak)
Ambient
5 to 55
o
C (operating), -40 to 70oC (nonoperating)
temperature
Temperature
o
gradient (
C per
20oC (operating), 30oC (nonoperating)
hour max.)
Relative humidity 5% to 90% (operating), 5% to 95% (nonoperating)
Relative humidity
30% per hour max.
gradient
Drive acoustics,
2.4 (typical), 2.6 (max) sound power (bels) idle
Shock, operating
250 (Gs max. at 0.5 msec.)
Shock,
800 nonoperating (Gs max. at 2 msec.)
Vibration,
1.0 G (0 to peak, 5-500 Hz)
operating
Vibration,
5 Gs (0 to peak, 5-500 Hz) nonoperating
Nonrecoverable
1 per 10
14
bits read, max.
read errors
Seek power
2.20 watts
(typical)
Read/write power
Read: 1.90 watts; Write: 2.30 watts (typical)
Idle mode, lower
0.80 watts
power (typical)
Standby mode 0.28 watts
Sleep mode 0.28 watts
Voltage tolerance +5.0V +/- 5%
42 Chapter 1
24X Combo Drive Interface
Item Specification
Model PHILIPS SCB5265 LITEON SSC-2485K
Performance Specification
Transfer rate (KB/sec.) Sustained:
DVD: Max 10.56Mbytes/sec.
CD: 3600Kbytes/sec.
Access Time (Typical)
DVD: Random Access: 125 ms
DVD: Full Stroke: 165ms
CD: Random Access:105ms
CD: Full Stroke:160ms
Buffer Memory 2MB 2MB
Interface Compliant to ATA/ATAPI-5 ATA/ATAPI-6, MMC-3 and SFF8090 Ver5,
Applicable disc format
DVD (read): DVD 5, 9, 10, 18, DVD-
ROM, DVD-Video, DVD-R 3.95G, DVD­R 4.7G, DVD-RW, DVD+R, DVD+RW, Multi-Border DVD-R/DVD-RW, Multi­Session DVD+R, DVD+RW, DVD-RAM
CD (write): CD-DA, CD ROM Mode-1,
CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-I, Video-CD (MPEG-1), CD-Text
CD (write): CD-DA, CD-ROM Mode-1,
CD-ROM/XA Mode-2 Form-1 and Mode-2, CD-i, Video-CD, CD-Text
Loading mechanism Load: Manual load Manual load/DC brushless motor system
Power Requirement Max. 1300mA Max. 1200mA
Input Voltage 5 V +/- 5% (Operating) 5 V +/- 5% (Operating)
Sustained:
DVD: Min 10.15Mbytes/sec.
CD: 3500 Kbytes/sec.
DVD: Random Access: 100 ms
DVD: Full Stroke: 190ms
CD: Random Access:95ms
CD: Full Stroke:180ms
Revision 1.2.
CD: CD-DA, CD-ROM Mode-1, CD-
ROM XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD(MPEG-1), Karaoke-CD, PhotoCD (Multi-Session), Enhance CD, CD extra, I-Trax CD and UDF
Chapter 1 43
8X DVD Dual Interface
Item Specification
Vendor and model name PHILIPS SDVD8441
Performance specification
Transfer rate (KB/sec.) Sustained:
DVD:10.9Mbytes/sec. (Typ)
CD: 3650Kbytes/sec. (Typ)
Access time (typical)
Buffer memory 2MB
Interface ATA/ATAPI-5
Applicable disc format
Loading mechanism Load: manual load
Power consumption Max. 1500 mA
Input voltage 5V +/- 5% (operating)
DVD: Random Access: 130 ms
DVD: Full Stroke: 240ms
CD: Random Access:130ms
CD: Full Stroke:240ms
DVD (read): DVD-ROM 5,9,10,18, DVD-VIDEO, DVD-AUDIO, DVD-R, DVD-R
3.95G, DVD-R MULTI BORDER, DVD-RW, DVD+R, DVD+R DL, DVD+R MULTI­SESSION, DVD+RW
CD (read): CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 Form-2, CD-I,
CD-I Bridge, Video-CD(MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R, and CD-RW
DVD (write): DVD Data & Video
CD (write): CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2
Form-2, CD-i, Video-CD, CD-Text
44 Chapter 1
8X Super Multi (DL)
Item Specification
Vendor and model name Liteon SSM 8515S Pioneer DVR-K06RS Philip SDVD-8821
Performance Specification
Transfer rate read (KB/sec.) Sustained:
DVD: 10.00Mbytes/
sec.
CD: 3500kbytes/sec.
Access time / Seek time
DVD: random access
130ms
DVD: full stroke 250ms
CD: random access
110ms
CD: full stroke 220ms
Buffer memory 2MB 2MB 2MB
Interface compliant to ATA/ATAPI-6,
Applicable disc format CD-DA, CD-ROM Mode-
Loading mechanism Load: manual load/DC
Power requirement Max. 1500mA Max. 1800mA Max. 1300mA
Input voltage +5V +/- 5% (operating) +5V +/- 5% (operating) +5V +/- 5% (operating)
MMC-4 and SFF8090 Ver 5
1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-I, Video-CD (MPEG-1), CD-Text, PhotoCD, Enhance CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD­Video, DVD-Audio, DVD­R single/multi border, DVD+R single/multi session, DVD-RW, DVD+RW, DVD-RAM
brushless motor system
Sustained:
DVD: 10.80Mbytes/
sec.
CD: 3600kbytes/sec.
Access time: DVD 160
msec; CD 150 msec.
Random seek time:
DVD 150 msec; CD 140 msec.
Sustained:
DVD: 10.90Mbytes/
CD: 3650kbytes/sec.
Random access: DVD
Full stroke: DVD
Full stroke seek time:
DVD 300 msec; CD 290 msec.
compliant to SFF8020, SFF8090
KODAK Photo CD single and multi-session, CD Extra (CD PLUS), Video CD, CD text data (read/ write), CD-R (read/write), DVD-ROM, DVD-R (read/ write), DVD-R DL (read/ write), DVD-RW (read/ write), DVD+RW (read/ write), DVD+R (read/ write), DVD+R DL (read/ write), DVD+RW (read/ write), DVD+RW high speed (read/write), DVD­RAM (read/write)
compliant to ATA/ATA-5
DVD read: DVD-5,
DVD write: DVD Data,
N/A N/A
sec.
130ms; CD 130ms
200ms; CD 240ms
DVD-9, DVD-10, DVD­18, DVD-Video, DVD­Audio, SACD (Hybrid), DVD-R, DVD-R DL, DVD-R 3.95GB, DVD­R Authoring, DVD-R multi-border, DVD-RW, DVD+R, DVD+R DL, DVD+R Multi-session, DVD+RW, DVD-RAM V1.0, DVD-RAM V2.1; CD read: CD-DA, CD­ROM Mode-1, CD­ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i Bridge, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R, CD-RW
DVD-video; CD write: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-CD, CD-text
Chapter 1 45
Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility.
However, if you encounter configuration problems, you may need to run Setup. Otherwise, you can also refer to Chapter 4 Troubleshooting when problem arises.

Invoking BIOS Setup

To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted on the left-bottom side of the screen).
There are six prime items in the BIOS Setup Utility. They are Information, Main, Advanced, Security, Boot and Exit. In the coming pages, we will explain the BIOS Setup Utility by item.
Part Description
Information Display the system informations.
Main Allows the user to specify standard IBM PC AT system
parameters.
Security Provides security setting of the system.
Boot Allows the user to specify the boot options.
Exit Allows the user to save CMOS setting and exit Setup.
Note: During setup, all Fn function keys and power saving function are disabled.
Chapter 2 46

Information

CPU type: This item will show the CPU information of the system.
CPU speed: This item will show the COU clock speed.
IDE1 model name: This item will show the model name of HDD installed on primary IDE master. The hard
disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “None” should be shown on this field.
IDE1 serial number: This item will show the serial number of HDD installed on Primary IDE master. If no
hard disk or other devices are installed on primary IDE master, it will display a blank line.
System BIOS version: This field reports BIOS version of the system.
KBC version: This field reports keyboard controller version of the system.
Serial Number: This item is the serial number of the system.
Asset Tag Number: This item is the asset tag number of the system.
UUID: It shows only when an internal LAN device is available.
47 Chapter 2

Main

System Time and System Date: The hours are displayed with 24-hour format. The changes in these two
items take effect immediately.
System Memory: This item reports the memory size of system base memory. The size is fixed to 640KB.
Extended Memory: It reports the memory size of the extended memory in the system. The extended
memory size is equal to total memory size (one MB).
Video Memory: It indicates the video memory size.
Quiet Boot:
Enabled: Customer Logo is displayed, and Summary Screen is disabled.
Disabled: Customer Logo is displayed, and Summary Screen is enabled.
Power on Display:
Auto: During power on process, the system will detect if any display device is connected on external
video port. If any external display device is connected, the power on display will be only in CRT (or projector) mode. Otherwise, it will be in LCD mode.
Both: Both the integrated LCD and the external video port (for an external CRT or projector) will be
enabled simultaneously.
Network Boot: It permits the users to boot from network.
F12 Boot Menu:
Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during
POST.
Disabled: When it is not enabled, device boot priority will not be adjustable during POST. The boot
device change is only for one-time change. In other words, when the system is rebooted, the boot
Chapter 2 48
device sequence will be the same as the one defined in the BIOS setup (Boot option).
D2D Recovery: It allows the users to enable or disable the disk-to-disk recovery.
49 Chapter 2

Security

The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device (EEPROM).
Password Policy: All the passwords will obey the following rules:
All the passwords can be set or cleared in BIOS Setup Security screen.
The password entry consists of eight alphanumeric characters. At least one character must be
assigned.
The valid keys are listed in the table below:
Symbol Character Symbol Name
A-Z letters A to Z (not case sensitive)
0-9 numerical characters
- dash
= equal sign
[ left bracket
] right bracket
. period
, comma
; semi-colon
Chapter 2 50
Symbol Character Symbol Name
/slash
\ back slash
The users can not change or remove password during resuming from S4.
The max. number of times to retry the password is limited to three.
Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the
Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press <F2> for entering BIOS Setup Utility. If the Supervisor Password is set and Password on boot is enabled, the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state. If the users fail three times consecutively in password verification,
the system will be hung up and the users need to manually power off the system.
User Password: If the User Password is set, the system will pop up the password dialog box to ask for the
password when the users press <F2> for entering BIOS Setup Utility. If the Supervisor Password is not set at first, the User Password can not be set. If the Supervisor Password is cleared, the User Password will be cleared, too. If the User Password is set and Password on boot is enabled, the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state.
If the users fail three times consecutively in password verification, the system will be hung up and the users need to manually power off the system.
Set Supervisor Password / User Password:
Highlight the item and press “Enter”, a dialog box will be shown to ask the users to enter new
password and confirm new password.
If the users want to reset password, a current password will be required to be tapped in at first. If the
current password is correct, the users are permitted to enter new password and confirm new password for verification. If the verification is OK, the password setting will be complete after the users press “Enter”.
If the password entered does not match the current password, a dialog box will be shown to ask to re-
enter the password.
Set HDD Password: When shown as “Locked”, the hard drive password currently can not be changed or
disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on. Press “Enter” to input change, or disable hard drive password.
Password on Boot: It allows the user to specify whether or not a password is required to boot.
51 Chapter 2

Boot

This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the CD-ROM/DVD drive in module bay and onboard LAN device.
Chapter 2 52

Exit

Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system.
Exit Discarding Changes: The users can exit the Setup not to save changes.
Load Setup Defaults: It allows the users to load default values in CMOS Setup.
Discard Changes: The users can discard previous changes in CMOS Setup.
Save Changes: The users can save current changes in CMOS Setup.
53 Chapter 2
Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting.
To disassemble the computer, you need the tools below:
Wrist ground strap and conductive mat for preventing electrostatic discharge
Small Philips screw driver
Flat head screw driver
Hexagonal driver
Tweezers
Note: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3 54

General Information

Before You Begin

Before proceeding with the disassembly procedure, you have to make sure that:
1. The system and all peripherals are powered off.
2. The AC adaptor and all power and signal cables from the system are unplugged.
3. The battery pack is removed.
Note: There are several types of screws used to secure the main unit. The screws vary in length. Please refer to the screws table after the flowchart. Group the same type of screws together during service disassembling. Please also remember the screw location for each screw type. If you fasten the screws on the wrong location, the long screws may cause irrecoverable damage to the main board.
55 Chapter 3

Disassembly Procedure Flowchart

The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components.
No. Description Part No.
a SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081
b SCREW MACH WAFER M2*L4 NI 86.T39V1.002
c SCRW M2.5*6 ~ L-CASE + U-CASE 86.00D28.330
d SCRW M2*L3 86.00D29.620
e SCRW M2.5*5 WAFER B-ZN ROHS 86.00D47.630
f SCREW M2*L3 NYLOK CR 3+ 86.00E25.723
g SCREW M2*L3 NON-NYLOK CR3+ 86.00E31.723
h SCREW M2.5*L6 NYLOK CR3+ 86.00E33.736
Chapter 3 56
No. Description Part No.
i SCREW M2.5*L8 NYLOK CR3+ 86.00E34.738
j SCREW M2*L8 NI NON-NYLOK 86.00E35.228
k SCREW M3x4(86.9A524.4R0) 86.9A524.4R0
l SCRW M2*4 WAFER NI 86.9A552.4R0
m SCREW NI M2*6L 86.9A552.6R0
n SCRW M2.5*L3(NON NYLOK) 86.9A523.3R0
57 Chapter 3

Disassembly Procedure

Removing the Battery Pack

1. Unlock the battery pack.
2. Slide the battery latch, hold it then remove the battery.

Removing the HDD Module

1. Release the three screws fastening the HDD module cover.
2. Detach the HDD module cover.
3. Release the two screws holding the HDD module then pull the HDD module as arrow indicates and remove the HDD module.
Chapter 3 58

Removing the MiniPCI Card and the Memory

1. Release the two screws securing the miniPCI cover.
2. Remove the miniPCI cover.
3. Disconnect the wireless antenna then remove the wireless LAN card.
4. Release the two screws securing the RAM cover and remove the RAM cover.
5. Press the left and right latches to pop up the memory.

Removing the Keyboard

1. Open the notebook as shown.
2. Remove the middle cover.
3. There are four latches securing the keyboard.
4. Push those latches by the screw driver as shown and the keyboard will pop up a little.
59 Chapter 3
5. Remove the keyboard and reverse it.
6. Carefully pull the keyboard FFC lock, then disconnect the keyboard FFC.
Chapter 3 60

Separating the LCD Module and Main Unit

1. Pull carefully and disconnect the LCD cable.
2. Tear off the tape securing the wireless antenna and pull out the wireless antenna.
3. Release the two screws securing the LCD hinges on the bottom side.
4. Release the two screws fastening the LCD hinges on the rear side.
5. Release the two screws holding the LCD hinges as shown.
6. Then separate the LCD module from the main unit.
61 Chapter 3

Disassembling the Main Unit

Separating the Upper Case and the Lower Case
1. Release the connector lock and disconnect the touch pad FFC.
2. Release the connector lock and disconnect the function keyboard FFC.
3. Release the three screws securing the upper case.
4. Release the 27 screws holding the lower case.
5. Lift the upper case carefully and disconnect the lid switch cable.
6. Then separate the upper and the lower case.
Chapter 3 62
Removing the Function Keyboard
1. Release the FFC lock and disconnect the function keyboard FFC.
2. Release the four screws holding the function keyboard bracket.
3. Then remove the function keyboard bracket.
4. Carefully disconnect the microphone cable and remove the function keyboard.
63 Chapter 3
Removing the Touch Pad Board
1. Carefully release the FFC lock and disconnect the touch pad board FFC.
2. There are 13 latches holding the touch pad bracket.
3. Unlock those latches with a screw driver as shown then detach the touch pad bracket.
4. Detach the touch pad board.
Chapter 3 64
Removing the ODD Module and Dummy Card
1. Slightly pull the ODD module and remove it.
2. Pull the dummy card from the slot and remove it.
Removing the Main Board
1. Disconnect the fan cable.
2. Disconnect the speaker cable and Bluetooth module cable.
3. Remove the four screws securing the main board.
4. Then detach the main board from the lower case.
65 Chapter 3
Removing the System Fan
1. Release the two screws holding the heatsink.
2. Remove the heatsink.
Removing the Bluetooth Module
1. Detach the bluetooth module from the lower case.
2. Carefully disconnect the bluetooth module cable.
Removing the Speakers
1. Release the four screws securing the left and right speakers.
2. Remove the speakers from the lower case.
Chapter 3 66
Removing the MDC Module
1. Carefully disconnect the MDC cable.
2. Release the two screws securing the MDC board then detach the MDC board.
3. Disconnect the MDC board cable.
Remove the Heatsink Module
1. Release the five screws securing the heatsink.
2. Remove the heatsink module.
67 Chapter 3
Removing the CPU
1. Release the screw counter clockwise with a flat screw driver.
2. Detach the CPU from the CPU socket.

LCD Disassembly

1. Remove the eight rubber caps on the LCD bezel and release the eight screws securing the LCD bezel.
2. Detach the LCD bezel from the LCD module as shown.
3. Release the screw holding the inverter board.
4. Disconnect the inverter board cables as shown and remove the inverter board.
Chapter 3 68
5. Release the four screws securing the LCD panel.
6. Detach the LCD panel carefully and reverse it as shown.
7. Tear off the tapes holding the LCD panel cable carefully then disconnect the LCD panel.
8. Remove the antenna from the LCD cover.
69 Chapter 3
9. Release the four screws securing the left LCD bracket then remove the left LCD bracket.
10. Repeat the anterior step to remove the right LCD bracket.
Chapter 3 70
11. Release the screw holding the CCD module and carefully pull the CCD module cable and LCD cable through the latch bar and LCD cover.
12. Remove the CCD module cap.
13. Remove the CCD module ring.
14. Push the CCD module upper case a little bit.
15. Then Separate the lower case from the upper case.
16. Release the two screws holding the CCD module board the detach the CCD module board.
71 Chapter 3
Chapter 4

Troubleshooting

Please use the following procedures as a guide for computer problems.
Note: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses.
1. Obtain the detailed fail symptoms as many as possible.
2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.
3. Disassemble and assemble the unit without any power sources.
4. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following:
Power cords are properly connected and secured;
There are no obvious shorts or opens;
There are no obviously burned or heated components;
All components appear normal.
Chapter 4 72

System Check Procedures

External Diskette Drive Check

Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required.
Note: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail.
1. Boot from the diagnostic diskette and start the diagnostic programs.
2. See if FDD test is passed as the programs run the FDD test.
3. Follow the instructions in the message window.
If errors occur with the internal diskette driver, reconnect the diskette connector on the system board. If the errors still remain:
1. Reconnect the external diskette drive.
2. Replace the external diskette driver.
3. Replace the main board.

External CD-ROM Drive Check

Do the following procedures to isolate the possible effects from a controller, driver, or CD-ROM.
Note: Make sure that the CD-ROM does not have any label attached. The label may cause damage to the drive or make the drive fail.
1. Boot from the diagnostic diskette and start the diagnostic programs.
2. See if CD-ROM test is passed when the programs run the CD-ROM test.
3. Follow the instructions in the message window.
If errors occur, reconnect the connector on the system board. If the errors still remain:
1. Reconnect the external CD-ROM drive.
2. Replace the external CD-ROM drive.
3. Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is under test. If the internal keyboard does not work or an unexpected error appears, make sure that the flexible cable extending from the internal keyboard is correctly connected on the system board. If the keyboard is correctly connected, run the Keyboard test.
If errors occur, do the following procedures in sequence to correct the problems. Do not replace a non-defective FRU.
1. Reconnect the keyboard cable.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer.
T Numeric keypad T External keyboard
If any of these devices do not function, reconnect the cable and repeat the anterior procedures.

Memory Check

Follow the procedures below to correct the memory errors.
1. Boot from the diagnostic diskette and start the diagnostic programs.
73 Chapter 4
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
Note: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause errors.

Power System Check

To verify the symptoms, power on the computer by using the following power sources separately.
1. Remove the battery pack.
2. Connect the power adaptor and check the power supply.
3. Disconnect the power adaptor and install the battery pack, then check the power supply.
If you think there is a power supply problem, please go to “Check the Power Adaptor” and “Check the Battery Pack” in this chapter.

Check the Power Adaptor

Unplug the power adaptor cable from the computer and measure the output voltage at the plug of the power adaptor cable. See the illustration and follow the procedures below.
pin 1: +19V to +20.5V pin 2: 0V, ground
1. If the voltage is not correct, replace the power adaptor.
2. If the voltage is within the range:
(1) Replace the system board.
(2) If the problem is still not resolved, see “Undetermined Problems”.
(3) If the voltage is not correct, go to the next step.
Note: An audible noise from the power adaptor does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adaptor for continuity and correct installation.
4. If the operational charge does not work, see “Check the Battery Pack”.

Check the Battery Pack

Follow the procedures below to check the battery pack.
From software, this helps to identify the problem is on recharging or discharging.
1. Check the Power Management in Control Panel.
2. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
3. Repeat the step 1 and step 2 for both battery and adaptor.
From hardware, this helps to identify whether you should replace the battery pack or not.
1. Power off the system.
2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven terminals totally. See the illustration below.
3. If the voltage is still less than 7.5V after recharging, replace the battery.
If the battery status indicator does not light up, remove the battery pack. After the battery pack returns to room temperature, reinstall it to the system.
Chapter 4 74
If the charge indicator does not light up, replace the battery pack. If the charge indicator still does not light up, replace the AC/DC charger board.

Touchpad Check

If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not replace a non­defective FRU.
1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
2. Run utility with the PS/2 mouse function and check if the mouse is working.
3. If the PS/2 mouse does not work, then click if the main board to switch board FPC is connected properly.
4. If the main board to switch board FPC is connected correctly, then check if the FFC on the touch pad PCB is connected properly.
5. If the FFC on the touch pad PCB is connected correctly, check if LS851 JP1 Pin6 = 5V are pules. If yes, then replace switch board. If not, then go to the next step.
6. Replace the touch pad PCB.
7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No actions are necessary to be taken if the pointer movement stops in a short period of time.
75 Chapter 4

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes.
Note: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non­defective FRU.
The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions. If the symptom is not included on the list, please refer to “Undetermined Problems”.
Note: Most of the error messages occur during POST. Some of them show information about a hardware device, for example, the size of memory installed. Others may indicate problems with a device, such as the way it has been configured.
Note: If the system fails after you make changes in the BIOS Setup Utility menus, please reset the computer. Enter Setup and install Setup defaults to correct the errors.
Chapter 4 76

Index of Error Messages

Error Message List

Error Messages FRU/Action in Sequence
Struck Key See “Keyboard or Auxiliary Input Device Check“.
System CMOS checksum bad ­Default configuration used
Real time clock error RTC battery
Previous boot incomplete - Default configuration used
Invalid System Configuration Data “Load Default Settings” in BIOS Setup Utility.
Operating system not found Enter Setup and see if fixed disk and drive A are
Power-on indicator turns off and LCD is blank.
Power-on indicator turns on and LCD is blank.
Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
Power-on indicator turns on and a blinking cursor shown on LCD during POST.
RTC battery Run BIOS Setup Utility to reconfigure system, then
reboot system.
Run BIOS Setup Utility to reconfigure system time, then reboot system.
Main board
“Load Default Settings” in BIOS Setup Utility. RTC battery Main board
Main board
properly identified. Diskette drive Hard disk drive Main board
Power source (battery pack and power adapter.) See “Power System Check“.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM. Main board.
Power source (battery pack and power adapter.) See “Power System Check“. Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board
Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board
Ensure every connector is connected tightly and correctly.
Main board
77 Chapter 4

Phoenix BIOS Beep Codes

Code Beeps POST Routine Description
02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
07h Disable shadow and execute code from
the ROM.
08h Initialize chipset with initial POST
values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial
POST values
12h Restore CPU control word during warm
boot
13h Initialize PCI Bus Mastering devices
14h Initialize keyboard controller
16h 1-2-2-3 BIOS ROM checksum
17h Initialize cache before memory autosize
18h 8254 timer initialization
1Ah 8237 DMA controller initialization
1Ch Reset Programmable Interrupt
Controller
20h 1-3-1-1 Test DRAM refresh
22h 1-3-1-3 Test 8742 Keyboard Controller
24h Set ES segment register to 4 GB
28h Autosize DRAM
29h Initialize POST Memory Manager
2Ah Clear 215 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx
2Eh 1-3-4-3 RAM failure on data bits xxxx of low
byte of memory bus
2Fh Enable cache before system BIOS
shadow
32h Test CPU bus-clock frequency
33h Initialize Phoenix Dispatch Manager
36h Warm start shut down
38h Shadow system BIOS ROM
Chapter 4 78
Code Beeps POST Routine Description
3Ah Autosize cache
3Ch Advanced configuration of chipset
registers
3Dh Load alternate registers with CMOS
values
41h Initialize extended memory for
RomPilot.
42h Initialize interrupt vectors
45h POST device initialization
46h 2-1-2-3 Check ROM copyright notice
47h Initialize I20 support
48h Check video configuration against
CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
55h Enable USB devices
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to enter
SETUP”
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test extended memory address lines
64h Jump to User Patch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode
(SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB
recovery
70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
79 Chapter 4
Code Beeps POST Routine Description
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and
IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA
devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable
Devices (optional)
88h Initialize BIOS Data Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives
(optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor
boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two
short beeps on checksum failure.
99h Check for SMART drive (optional)
9Ah Shadow option ROMs
9Ch Set up Power Management
9Dh Initialize security engine (optional)
9Eh Enable hardware interrupts
9Fh Determine number of ATA and SCSI
drives
A0h Set time of day
A2h Check key lock
A4h Initialize Typematic rate
A8h Erase F2 prompt
AAh Scan for F2 key stroke
ACh Enter SETUP
AEh Clear Boot flag
B0h Check for errors
Chapter 4 80
Code Beeps POST Routine Description
B1h Inform RomPilot about the end of
POST.
B2h POST done- prepare to boot operating
system
B4h 1 One short beep before boot
B5h Terminate QuietBoot (optional)
B6h Check password (optional)
B7h Initialize ACPI BIOS
B9h Prepare Boot
BAh Initialize SMBIOS
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
CAh Redirect Int 15h to enable remote
keyboard
CBh Redirect Int 13h to Memory
Technologies Devices such as ROM, RAM, PCMCIA, and serial disk.
CCh Redirect Int 10h to enable remote serial
video
CDh Re-map I/O and memory for PCMCIA
CEh Initialize digitizer and display message.
D2h Unknown interrupt
The following are for boot block in Flash ROM
E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
81 Chapter 4
Code Beeps POST Routine Description
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep
F5h Clear Huge Segment
F6h Boot to Mini DOS
F7h Boot to Full DOS
Chapter 4 82

Index of Symptom-to-FRU Error Message

Symptom/Error Action in Sequence
LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted.
Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed
LCD has extra horizontal or vertical lines displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
Reconnect the LCD connectors. Keyboard (if contrast and brightness function key do
not work). LCD inverter ID LCD cable LCD inverter LCD System board
Reconnect the LCD connector. LCD inverter ID LCD cable LCD inverter LCD System board
LCD inverter ID LCD inverter LCD cable LCD System board
Symptom/Error Action in Sequence
Indicator incorrectly remains off or on, but system runs correctly.
Symptom/Error Action in Sequence
Power shuts down during operation.
The system doesn’t power on.
The system doesn’t power-off.
Battery can’t be charged. See “Check the Battery Pack”.
Reconnect the inverter board Inverter board System board
Power source (battery pack and power adapter). See “Power System Check”.
Battery pack Power adapter Hard drive & battery connection board System board
Power source (battery pack and power adapter). See “Power System Check”. Battery pack Power adapter Hard drive & battery connection board System board
Power source (battery pack and power adapter). See Power System Check”.
Hold and press the power switch for more than 4 seconds. System board
Battery pack System board
83 Chapter 4
Symptom/Error Action in Sequence
System cannot detect the PC Card (PCMCIA).
PCMCIA slot pin is damaged.
Symptom / Error Action in Sequence
Memory count (size) appears different from actual size.
Symptom/Error Action in Sequence
In Windows, multimedia programs, no sound comes from the computer.
Internal speakers make noise or emit no sound.
Symptom/Error Action in Sequence
The system will not enter hibernation.
The system does not enter hibernation mode and four short beeps every minute.
The system does not enter standby mode after closing the LCD.
The system does not resume from hibernation mode.
The system does not resume from standby mode after opening the LCD.
Battery fuel gauge in Windows does not go higher than 90%.
System hangs intermittently.
PCMCIA slot assembly System board
PCMCIA slot assembly
Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.
DIMM System board
Audio driver Speaker System board
Speaker System board
Keyboard (if control is from the keyboard) Hard disk drive System board
Press Fn + F4 mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board
LCD cover switch System board
Hard disk connection board Hard disk drive System board
LCD cover switch System board
Remove battery pack and let it cool for two hours. Refresh battery (continue to use battery until power off, then charge battery). Battery pack System board
Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
and see if the computer enters hibernation
Chapter 4 84
Symptom/Error Action in Sequence
System configuration does not match the installed devices.
External display does not work correctly.
USB does not work correctly.
Print problems Ensure the “Parallel Port” in the “Onboard Devices
Serial or parallel port device problems.
Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. Reconnect hard disk/CD-ROM/diskette drives.
Press Fn + F5, LCD/CRT/Both display switching System board
System board
Configuration” of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board
Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup Utility is set to Enabled.
Device driver Device cable Device System board
Symptom/Error Action in Sequence
Keyboard (one or more keys) does not work.
Touchpad does not work. Reconnect touchpad cable.
Symptom/Error Action in Sequence
Internal modem does not work correctly.
Note: If you can not correct the problems according to the anterior tables, see “Undetermined Problems”.
Reconnect the keyboard cable. Keyboard System board
Touchpad board System board
Modem phone port modem combo board System board
85 Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problems, follow the procedures below:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4 86

Undetermined Problems

The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a short circuit happens, or whether the system is inoperative.
Note: Verify if all devices attached are supported by the computer.
Note: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power
System Check”.
Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1. Power off the computer.
2. Visually check the devices. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery Pack
Hard disk drive
DIMM
CD-ROM / Diskette drive module
PC cards
4. Power on the computer.
5. Determine if the problem has been resolved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU.
System board
LCD assembly
87 Chapter 4

Jumper and Connector Location

Top View

Chapter 5
No. Description No. Description
1 DC-in jack 2 USB connector
3 CRT connector 4 RJ11 & RJ45 connector
5 MDC module connector 6 MDC board connector
7 Main battery connector 8 ODD connector
9 Mini PCI slot 10 CPU
11 North bridge 12 DIMM slot
13 South bridge 14 HDD connector
15 Line-in jack 16 Microphone-in jack
Chapter 5 88
No. Description No. Description
17 Line-out jack 18 Cardbus controller
19 USB connector 20 LAN controller
21 BIOS ROM 22 RTC battery connector
23 5-in-1 card reader
89 Chapter 5

Bottom View

Item Description Item Description
1 Keyboard controller 2 Keyboard connector
3 Lid switch connector 4 System fan connector
5 PCMCIA card reader 6 Function key board connector
7 Touch pad board connector 8 Speaker connector
9 Bluetooth module connector 10 LCD cable connector
Chapter 5 90
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