Acer Aspire 5720, Aspire 5720G Service Manual

Asprire Nettling Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Aspire Nettling service guide.

Date Chapter Updates

II

Copyright

Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current
topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific
actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software
problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of
procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating system

T Genuine Windows
T Genuine Windows
T Genuine Windows
T Genuine Windows
T Genuine Windows

NOTE: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to

®

Windows

VistaTM. For more information on Windows® VistaTM and how to upgrade, go to:

Microsoft.com/windowsvista.

Platform and memory

T Intel

T Integrated Intel

T Core logic: Intel
T Up to 2GB of DDR2 533/677 MHz memory, upgradeable to 4GB using two soDIMM modules

®

Centrino® Merom mobile technology, featuring:

®

tIntel

CoreTM2 Duo processor T7300/T7500/T7700 (4MB, L2 cache 2.0/2.2/2.4, 800 MHz FSB) or higher

®

tIntel

CoreTM2 Duo processor T5450/T7100 (2MB, L2 cache 1.66/1.8, 667/800 MHz FSB) or higher

®

t Intel

965PM/965GM Express chipset

n) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology

(dual-channel support)

®

VistaTM Capable

®

VistaTM Home Basic / Home Premium / Ultimate / Business Edition

®

XP Home / Professional Edition (Service Pack 2)

®

XP Media Center / Tablet Edition

®

2000 (Service Pack 4)

®

PRO/Wireless 4965ABGN network connection (dual-band tri-mode 802.11a/b/g/

®

965PM/965GM+ICH8M (north bridge+ south bridge)

Chapter 1

Display and graphics

T 15.4” WXGA+ high-brightness Acer CrystalBrite
T 16 ms typical of/off and 8 ms average gray-to-gray response time

T Simultaneous multi-window viewing via Acer Vista
T Supporting NVIDIA

®

PureVideoTM technology (WMV HD, High-Definition MPEG-2 Hardware
Acceleration, integrated HDTV encoder) dual-link DVI, Microsoft
OpenEXR High Dynamic Range (HDR) technology, NVIDIA

T Dual independent display
T 16.2 million colors
T MPEG-2/DVD hardware-assisted capability
T S-video/TV-out (NTSC/PAL) support

T Acer Arcade

TM

featuring Acer CinemaVisionTM and Acer ClearVision technologies

TM

TFT LCD, 1680 x 1050 pixel resolution, 6 lamps

TM

supported

®

DirectX® 9.0, Shader Model 3.0,

®

PowerMizerTM 6.0 and PCI Express

Audio

T Intel
T Two built-in Acer 3DSonic stereo speakers (1W)

Chapter 1 1

®

High Definition audio support

®

T Dolby
T Sound Blaster Pro

T Built-in microphone

Storage subsystem

T One or two 80/100/120/160/200 GB Serial ATA hard disk drive, supporting software RAID 0/1
T Optical drive options: DVD-Super Multi double-layer drive (slot-load)

T 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick

Memory Stick PRO

Input devices

T 88/89-key Acer FineTouch
T Touchpad with 4-way scroll button
T Four easy-launch buttons

T Two front-access switches: WLAN LED and Bluetooth

Communication

T Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer

OrbiCam

T Acer OrbiCam

t 30 degree ergonomic rotation
t Acer VisageOn
t Acer PrimaLite

T Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready
T LAN: gigabit Ethernet; wake-on-LAN ready

T WPAN: Bluetooth
T WLAN: Intel

Wi-Fi

®

Digital Live and DTS Neo: PC support

TM

and MS Sound compatible

TM

(MS PRO), xD-Picture CardTM (xD)

TM

keyboard with 5-degree curve

®

LED-switches

TM

and optional Acer Bluetooth® VoIP phone

TM

0.3 megapixel CMOS camera, featuring:

TM

technology

TM

technology

®

2.0+EDR (Enhanced Data Rate)

®

®

PRO/Wireless 4965ABGN network connection (dual-band tri-mode 802.11a/b/g/n)

CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology

®

(MS),

I/O Ports

T PCI Express Card slot (54mm type)
T 5-in-1 card reader (SD/MMC/MS/MS PRO/xD)
T Four USB 2.0 ports
T IEEE 1394 port
T Microsoft MCE infrared (MIR) port
T External display (VGA) port
T DVI-D port (for selected models)
T S-video/TV-out (NTSC/PAL) port
T RF-in port (for selected models)
T A V-in port
T Headphones port with S/PDIF support
T Microphone-in jack
T Line-in jack
T Ethernet (RJ-45) port
T Modem (RJ-11) port
T DC-in jack for AC adapter

2 Chapter 1

Environment

T Temperature:

T Humidity (non-condensing):

t Operating: 5ºC to 35ºC
t Non-operating: -20ºC to 65ºC

t Operating: 20%~80%
t Non-operating: 20%~80%

Chapter 1 3

System Block Diagram

4 Chapter 1

Board Layout

11

2 3 4234

5

7

8

9

6

5

7

8

9

1010

1414

1212

1313

1515

1616

1111

10

14

12

13

15

16

11

6

Top View

1 JP1 LCD Connector 9 JP36 Mainboard to LED Board

2 JP3 Speaker (Left) Connector 10 U12
3 JP34 Speaker (Right) Connector 11 JP9 PCI Express Card Socket
4 JP4 Internal MIC Connector 12 LED1 Power/Suspend LED
5 U5 South Bridge (ICH8M) 13 LED2 Battery Charge/Discharge LED
6 JP6 Internal Track-Pad Connector 14 JP13 Mainboard to Audio Board

7 JP5 Internal Keyboard Connector 15 JP11 Mainboard to USB Board

8 JP2 Mainboard to Button Board

Connector

16 JP12 Bluetooth Module Connector

Connector

Connector

Connector

Chapter 1 5

Bottom View

11

2

3

4

2

3

4

5

7

8

9

6

5

7

8

9

1010

1414

1212

1313

1515

1616

1111

10

14

12

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15

16

1717

1818

1919

2020

2222

17

18

19

20

22

232323

242424

252525

212121

11

6

1 PJP1 DC-in Power Jack 14 JP24 TV-out Connector
2 PJP2 Battery Connector 15 JP26 IEEE1394 Connector
3 JP14 CRT Connector 16 JP27 SATA HDD Connector
4 JP15 DVI-D Connector 17 U23 North Bridge (965PM/965GM)
5 JP25 ODD Connector 18 U28
6 JP20 Mini Card (WLAN) Socket 19 U29 Volume Control
7 JP19 Mini Card (TV-Tuner) Socket 20 JP28 DDRII Memory Socket
8 JP17 MDC Connector 21 JP29 DDRII Memory Socket
9 JP22 CPU Socket 22 JP31 Headphone/SPDIF Jack
10 JP16 Internal Fan Connector 23 JP32 Mic-in Jack
11 JP19 VGA Board Connector 24 U33 Audio Codec Controller
12 JP18 RJ45 (LAN) Connector 25 JP33 Line-in Jack
13 JP23 USB (Dual) Connectors

6 Chapter 1

Your Acer Notebook Tour

After knowing your computer features, let us show you around your new Aspire computer.

Front View

# Icon Item Description

1 Built-in camera 0.3 megapixel web camera for video

communication.

2 Power button Turns the computer on and off.

3 Easy-launch buttons Buttons for launching frequently used

4 Wireless communication

5

button/indicator

Bluetooth
communication button/
indicator

®

programs.
Enables/disables the wireless function.

Indicates the status of wireless LAN
communication.

®

Enables/disables the Bluetooth
Indicates the status of Bluetooth
communication.

function.

Chapter 1 7

6 Keyboard For entering data into your computer.
7 Touchpad Touch-sensitive pointing device which

8 Click buttons (left,

9 Microphone Internal microphone for sound recording.

10 Display screen Also called Liquid-Crystal Display (LCD),

11 Status indicators Light-Emitting Diodes (LEDs) that light up

12 Empowering button Launches the Empowering Technology

13 Speaker Left and right speakers deliver stereo audio

14 Palmrest Comfortable support area for your hands

Closed Front View

center, and right)

functions like a computer mouse.
The left and right buttons function like the

left and right mouse buttons.

displays computer output.

to show the status of the computer’s
functions and components.

toolbar.

output.

when you use the computer.

# Icon Item Description

1 Power indicator Indicates the computer’s power status.

2 Battery indicator Indicates the computer’s battery status.

3 Line-in jack Accepts audio line-in devices (e.g., audio

CD player, stereo walkman).

4 Microphone-in jack Accepts input from external microphones.

5 Headphones/speaker/

line-out jack with S/PDIF
support

6 Infrared port Interfaces with infrared devices (e.g.

Connects to audio line-out devices (e.g.,
speakers, headphones).

infrared printer and IR-aware computer).

8 Chapter 1

Left View

# Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible

computer security lock.

2 External display (VGA)

port

3
4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-

5 2 USB 2.0 port Connect to USB 2.0 devices (e.g., USB

6 S-video/TV-out (NTSC/

7 4-pin IEEE 1394 port Connects to IEEE 1394 devices.

8 Volume control Increases and decreases the volume.
9 5-in-1 card reader Accepts Secure Digital (SD),

10 PCI Express Card slot Accepts an Express Card/54 module.

DVI

DVI-D port Supports digital video connections.

PAL) port

Connects to a display device (e.g., external
monitor, LCD projector).

based network (for selected models).

mouse, USB camera).

Connects to a television or display device
with S-video input.

MultiMediaCard (MMC), Memory Stick
(MS), Memory Stick PRO (MS PRO), xD­Picture Card (xD).

Note: Express Cards are third generation
of PC cards, hot-swapable and maller than
previous PC Cards. Designed for both
desktop and mobile use, Express Cards
use either USB 2.0 or a single lane PCI
Express technology that provides 500
Mbytes/sec total throughput. Formerly
code named “NEWCARD,” Express Cards
are 5mm thick like Type II PC Cards, but do
not use the same 86x54mm footprint.
Express Cards come in 75x54mm and
75x34mm sizes. Express Card/54 slot
means this notebook accepts 75x54mm
Express Cards.

Chapter 1 9

Right View

# Icon Item Description

1 2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB

mouse, USB camera).

2 AV-in port Accepts input signals from audio/video

3 Optical drive Internal optical drive; accepts CDs or DVDs

4 Optical disk access

5 Optical drive eject

6 Emergency eject hole Ejects the optical drive tray when the

7 Modem (RJ-11) port Connects to a phone line.

8 RF-in port Accepts input signals from analog/digital

Rear view

(AV) devices.

(slot-load or tray-load depending on
model).

Lights up when the optical drive is active.

indicator

Ejects the optical disk from the drive.

button

computer is turned off.

TV-tuner devices (for selected models).

# Icon Item Description

1 DC-in jack Connects to an AC adapter.

2 Ventilation slots Enable the computer to stay cool, even

after prolonged use.

10 Chapter 1

Base view

# Item Description

1 Battery bay Houses the computer’s battery pack.
2 Battery release latch Releases the battery for removal.
3 Battery lock Locks the battery in position.
4 Hard disk bay Houses the computer’s hard disk (secured with screws)
5 Ventilation slots and

cooling fan

Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.

Indicators

The computer has several easy-to-read status indicators.

The front panel indicators are visible even when the computer cover is closed up.

Chapter 1 11

Icon Function Description

Power Lights up when the computer is on.

Battery Lights up when the battery is being charged.

Wireless LAN Indicates the status of wireless LAN communication.

Bluetooth Indicates the status of Bluetooth communication.

HDD Indicates when the hard disc or optical drive is active.

Num lock Lights when Num Lock is activated.

Cap lock Lights when Cap Lock is activated

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows

green when in AC mode.

Easy-Launch Buttons

To the top of the keyboard there are four easy-launch buttons: Web browser, mail, arcade buttons and an
Empowering Key “ .

Press “ “ to run the Acer Empowering Technology . The mail and Web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web browser and mail buttons, run the Launch
Manager.

12 Chapter 1

Launch Button Default application

Acer Empowering Technology (user-programmable)

Web browser Internet browser (user-programmable)
Mail Email application (user-programmable)
Arcade Windows Media Center

Touchpad Basics

The following teaches you how to use the touchpad:

T Move your finger across the touchpad (2) to move the cursor.
T Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and

execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.

T The center (3) button to mimics your cursor pressing on the right scroll ba r of Windows

applications.

Function Left Button (1) Right Button (4) Main touchpad (2) Center button (3)

Execute Click twice quickly Tap twice (at the

Select Click once Tap once
Drag Click and hold, then

use finger on the
touchpad to drag
the cursor.

Access context
menu

Scroll Click and hold to

Click once

same speed as
double-clicking the
mouse button)

Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.

move up/down/left/
right.

NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger

movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the
touchpad’s responsiveness.

Chapter 1 13

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and
twelve function keys.

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock Key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed

are in uppercase.

Num lock

<Fn>+<F11>

Scroll lock

<Fn>+<F12>

When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.

When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keybo ard legend, cursor-control key symbols
are not printed on the keys.

Desired Access Num Lock On Num Lock Off

Number keys on embedded
keypad

Cursor-control keys on
embedded keypad

Main keyboard keys Hold <Fn> while typing

Type numbers in a normal
manner.

Hold <Shift> while using
cursor-control keys.

letters on embedded
keypad.

Hold <Fn> while using
cursor-control keys.

Type the letters in a normal
manner.

Windows Keys

The keyboard has one key that performs Windows-specific functions.

14 Chapter 1

Key Icon Description

Windows key Pressed alone, this key has the same effect as

clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:

+ <Tab> Activates next taskbar button.

+ <E> Opens the My Computer window

+ <F1> Opens Help and Support.

+ <F> Opens the Search: All Files dialog box.

+ <R> Opens the Run dialog box.

+ <M> Minimizes all windows.

<Shift>+ + <M> Undoes the minimize all windows
action.

This key has the same effect as clicking the right

Application key

mouse button; it opens the application’s context
menu.

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output, and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hot Key Icon Function Description

<Fn>+<F1> Hot key help Displays help on hot keys.

<Fn>+<F2> Acer eSettings Launches the Acer eSettings in Acer eManager.

<Fn>+<F3> Acer ePower

Management

<Fn>+<F4> Sleep Puts the computer in Sleep mode.

Launches the Acer ePower Management in Acer
Empowering Technology. See “Acer Empowering
Technology” on page 18.

Chapter 1 15

Hot Key Icon Function Description

<Fn>+<F5> Display toggle Switches display output between the display screen,

<Fn>+<F6> Screen blank Turns the display screen backlight off to save power.

<Fn>+<F7> Touchpad toggle Turns the internal touchpad on and off.

<Fn>+<F8> Speaker toggle Turns the speakers on and off.

<Fn>+<x> Brightness up Increases the screen brightness.

<Fn>+<z> Brightness down Decreases the screen brightness

<Fn>+<Home> Play/Pause Plays or pauses the media.

<Fn>+<Pg Up> Stop Stops the media playing.

external monitor (if connected) and both.

Press any key to return.

<Fn>+<Pg Dn> Previous Returns to previous media file.

<Fn>+<End> Next Jumps to next media file.

Special Key

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To type:

The Euro symbol

1. Open a text editor or word processor.

2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then
press the<5> symbol at the upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/

typography/faq/faq12.htm for more information.

16 Chapter 1

The US dollar sign

1. Open a text editor or word processor.

2. Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the
<4> key at the upper-center of the keyboard.

NOTE: This function varies by the operating system version.

Chapter 1 17

Acer Empowering Technology

Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:

T Acer eNet Management hooks up to location-based networks intelligentl y.
T Acer ePower Management extends battery power via versatile usage profiles.
T Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
T Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
T Acer eLock Management limits access to external storage media.
T Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
T Acer eSettings Management accesses system information and adjusts settings easily.
T Acer ePerformance Management improves system performance by optimizing disk space, memory and

registry settings.

For more information, press the < > key to launch the Empowering Technology toolbar, then click on the
appropriate utility and select the Help or Tutorial function.

Empowering Technology password

Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering
Technology password. Right-click on the Empowering Technology toolbar and select “Password Setup” to do
so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running
Acer eLock Management or Acer eRecovery Management for the first time.

Acer eNet Management

Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a
variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook,
or start the program from the Start menu. You also have the option to set Acer eNet Management to start
automatically when you boot up your PC.

Acer eNet Management automatically detects the best settings for a new location, while offering you the
freedom to manually adjust the settings to match your needs.

18 Chapter 1

Acer eNet Management can save network settings for a location to a profile, and automatically switch to the
appropriate profile when you move from one location to another. Settings stored include network connection
settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.

Security and safety concerns mean that Acer eNet Management does not store username and password
information.

Chapter 1 19

Acer ePower Management

Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower
Management from the Empowering Technolog y in terface.

AC Mode (Adapter mode)

The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other
settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire
(1394), Wired LAN and Optical Device if supported.

DC Mode (Battery mode)

There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the
power plan optimized for your needs.

To create new power plan

1. Select a predefined power plan and click the “ “ icon shown on the lower left-hand side.

2. Enter the name for the newly created power plan.

3. Select one of the predefined power plan that is closest to what you want.

4. Change the display and sleep settings as desired.

5. Click “OK“ to apply the setting.

6. A new power plan is created.

20 Chapter 1

Battery status

For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery
Life” field.

For additional power options, click “More Power option”.

Acer ePresentation Management

Acer ePresentation Management lets you project your computer’s display to an external device or project
using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will
be automatically switched out when an external display is connected to the system.

Chapter 1 21

Acer eDataSecurity Management

Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft
Outlook.

The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default
encryption. This encryption will be used to encrypt files by default, or you can choose to enter your won file­specific password when encrypting a file.

NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the

password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related

passwords!

22 Chapter 1

Chapter 1 23

Acer eLock Management

Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.

T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,

USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.

T Optica l drive devices - includes any kind of CD-ROM or DVD-ROM drives.
T Floppy disk drives - 3.5-inch disks only.
T Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.

To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.

NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking

your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.

24 Chapter 1

Acer eRecovery Management

Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by
the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you
with:

T Password protection.
T Recovery of applications and drivers.
T Image/data backup:

T Back up to HDD (set recovery point).
T Back up to CD/DVD.

T Image/data recovery tools:

T Recover from a hidden partition (factory defaults).
T Recover from the HDD (most recent user-defined recovery point).
T Recover from CD/DVD.

For more information, please refer to “Acer eRecovery Management”
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery

Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.

Chapter 1 25

Acer eSettings Management

Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health
status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so
your computer runs faster, smoother and better .

Acer eSettings Management also:

T Provides a simple graphical user interface for navigating.
T Displays general system status and advanced monitoring for power users.

Getting to know your Acer OrbiCam

1 23 3

26 Chapter 1

No. Item

1 Lens
2 Power indicator
3 Rubber grip (selected models only)

Launching the Acer OrbiCam

To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen.
OR
Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears.

Changing the Acer OrbiCam resolution

To change the capture resolution, click the displayed resolution button to select the desired resolution.

Using the Acer OrbiCam as webcam

The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application.
To use the Acer OrbiCam as a web ca m , open the IM service, then select the video/webcam feature. You can
now broadcast from your location to an IM partner anywhere in the world.

Chapter 1 27

Using the System Utilities

NOTE: The system utilities work under Microsoft Windows XP only.

Acer GridVista (dual-display compatible)

NOTE: This feature is only available on certain models.

To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click
Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:

Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.

Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

AcerGridVista is simple to set up:

1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.

2. Drag and drop each window into the appropriate grid.

3. Enjoy the convenience of a well-organized desktop.

28 Chapter 1

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's

recommended value.

Launch Manager

Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “Easy­Launch Buttons”). Y ou can access the Launch Manager by clicking Start > All Programs > Launch Manager to
start the application.

Chapter 1 29

Hardware Specifications and Configurations

Processor

Item Specification

CPU type

Core logic
CPU package Intel socket 1466pin FCBGA

CPU core voltage 0.944~1.3V

CPU Fan True Value Table

TEST Condition: 35W@Ambient 35 degree C

CPU Temperature Fan Speed Acoustic Level
Core 0 Core 1 (rpm) (dBA)
86 86 3700 39
88 88 3450 36.5
91 91 3150 34.5
95 95 2800 31

®

Intel

CoreTM2 Duo processor T7300/T7500/T7700 (4MB, L2 cache 2.0/

2.2/2.4, 800 MHz FSB) or higher

®

CoreTM2 Duo processor T5450/T7100 (2MB, L2 cache 1.66/1.8, 667/

Intel
800 MHz FSB) or higher

®

Intel

965PM/965GM Express chipset+ICH8M

BIOS

Item Specification

BIOS vendor InsydeH2O

BIOS Version

BIOS ROM type Flash ROM
BIOS ROM size 512KB
BIOS package 32-pin PLCC
Supported protocols ACPI 1.0b/2.0/3.0, PCI 2.2, System/HDD Password Security Control, INT

13h Extensions, PnP BIOS 1.0a, SMBIOS 2.4, Simple Boot Flag 1.0, Boot
Block, PCI Bus Power Management Interface Specification, USB1.1/2.0,
IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card 95
(PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification,
WfM 2.0, PXE (Preboot Execution Environment), BIS 1.0 (Boot Integrity
Service Application Program Interface), PC99a and Mobile PC2001
Compliant, Intel Enhanced SpeedStep Technology

BIOS password control Set by setup manual

NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After

that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version
displaying on the screen.

Second Level Cache

Item Specification

Cache controller Built-in CPU
Cache size 2MB
1st level cache control Always enabled
2st level cache control Always enabled
Cache scheme control Fixed in write-back

30 Chapter 1

System Memory

Item Specification

Memory controller
Memory size 0MB (no on-board memory)

DIMM socket number 2 sockets
Supports memory size per socket 2GB
Supports maximum memory size 4GB (by two 1024MB SO-DIMM module)
Supports DIMM type DDR 2 Synchronous DRAM
Supports DIMM Speed 667 MHz
Supports DIMM voltage 1.8V and 0.9V
Supports DIMM package 200-pin soDIMM
Memory module combinations You can install memory modules in any combinations as long as they

Built-in Intel

match the above specifications.

®

965PM/965PM

Memory Combinations

Slot 1 Slot 2 Total Memory
0MB 128MB 128MB
0MB 256MB 256MB
0MB 512MB 512MB
0MB 1024MB 1024MB
0MB 2048MB 2048MB
128MB 128MB 256MB
128MB 256MB 384MB
128MB 512MB 640MB
128MB 1024MB 1152MB
128MB 2048MB 2176MB
256MB 128MB 384MB
256MB 256MB 512MB
256MB 512MB 768MB
256MB 1024MB 1280MB
256MB 2048MB 2304MB
512MB 128MB 640MB
512MB 256MB 768MB
512MB 512MB 1024MB
512MB 1024MB 1536MB
512MB 2048MB 2560MB
1024MB 0MB 1024MB
1024MB 128MB 1152MB
1024MB 256MB 1280MB
1024MB 512MB 1536MB
1024MB 1024MB 2048MB
1024MB 2048MB 3072MB

Chapter 1 31

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various

capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.

LAN Interface

Item Specification
Chipset Broadcom 5787
Supports LAN protocol 10/100/1000 Ethernet

Giga LAN
LAN connector type RJ45
LAN connector location Left side
Features Integrated 10/100/1000 BASE-T transceiver

Wake on LAN support compliant with ACPI 2.0

PCI v2.2

Modem Interface

Item Specification
Data modem data baud rate (bps) 56K
Supports modem protocol V.92
Modem connector type RJ11
Modem connector location Right side

Bluetooth Interface

Item Specification

Chipset

Foxconn Bluetooth

®

2.0+EDR
Data throughput 723 bps (full speed data rate)
Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG

specification is ratified).
Interface USB 1.1
Connector type USB

Wireless Module 802.11a/b/g/n

Item Specification
Chipset Intel 4965AGN/3945ABG/3945BG
Data throughput 11~54 Mbps
Protocol 802.11a+b+g+Draft-n/802.11a+b+g/802.11b+g
Interface PCI

Hard Disk Drive Interface

Item

Vendor &
Model Name

HGST HTS541680J9SA00
Seagate ST98081 1AS
Toshiba MK8037GSX
WD WD800BEVS­22RST0

Capacity (MB) 80000 120000 160000 200000
Bytes per

512 512 512 512

sector

HGST HTS541612J9SA00
Seagate ST9120822AS
Toshiba MK1237GSX
WD WD1200BEVS­22RST0

HGST HTS541616J9SA00
Seagate ST9160821AS
Toshiba MK1637GSX
WD WD1600BEVS­22RST0

Toshiba MK2035GSS

32 Chapter 1

Hard Disk Drive Interface

Item

Data heads 2 3 (for Hitachi and

Drive Format
Disks 1 1 1 1
Spindle speed

(RPM)
Performance Specifications
Buffer size 2048KB 8192KB 8192KB 8192KB
Interface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 ATA/ATA -6; ATA-6
Max. media

transfer rate
(disk-buffer,
Mbytes/s)

Data transfer
rate
(host~buffer,
Mbytes/s)

DC Power Requirements
Voltage

tolerance

5400 RPM 5400 RPM 5400 RPM 4200 RPM

372 350 350 350

100 MB/Sec.
Ultra DMA mode-5

5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%

Seagate)
4 (for Toshiba)

100 MB/Sec.
Ultra DMA mode-5

4 (for Hitachi)
3 (for Seagate)

100 MB/Sec.
Ultra DMA mode-5

100 MB/Sec.
Ultra DMA mode-5

DVD-Dual Interface

Item Specification

Vendor & model name HLDS COMBO 12.7mm Tray 24X GCC-T10N

SONY COMBO 12.7mm Tray 24X CRX880A LF
PIONEER Super-Multi Drive 12.7mm Tray DVR-K17RS
PANASONIC Super-Multi Drive 12.7mm Tray DL 8X UJ-850
PHILIPS Super-Multi Drive 12.7mm Tray DL 8X DS-8A1P
HLDS Super-Multi Drive 12.7mm Tray LabelFlash 8X GSA-T20N
SONY Super-Multi Drive 12.7mm Tray DL 8X AD-7530A

TOSHIBA HD-DVD Drive 12.7mm Tray TS-L802A
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained:

Max 3.6Mbytes/sec
Buffer Memory 2MB
Interface Enhanced IDE(ATAPI) compatible
Applicable disc format Support disc formats

1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and

CD-Text

2. Reads data in Photo CD (single and Multi-session)

3. Reads standard CD-DA

4. Reads and writes CD-R discs

5. Reads and writes CD-RW discs

6. Reads and writes in each DVD+R/RW (Ver. 1.1)

7. Reads data in each DVD-ROM and DVD-R (Ver. 2.0 for Authoring)

8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-RW and

DVD+R/RW (Ver1.1)
Loading mechanism Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

Sustained:
Max 10.8Mbytes/sec

Chapter 1 33

DVD-Dual Interface

Item Specification
Power Requirement
Input Voltage 5 V +/- 5 % (Operating)

Audio Interface

Item Specification
Audio Controller Realtek ALC268
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 18 bit stereo full duplex
Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content
Sampling rate 1Hz resolution VSR (Variable Sampling Rate)
Internal microphone Yes
Internal speaker / Quantity Yes/2(1.5W speake rs)
Supports PnP DMA channel DMA channel 0

DMA channel 1

Supports PnP IRQ IRQ10, IRQ11

USB Port

Item Specification

Chipset Built-in ICH8M
USB Compliancy Level 2.0
OHCI USB 1.1 and USB 2.0 Host controller
Number of USB port 4
Location One on the left side; three on the rear side
Serial port function control Enable/Disable by BIOS Setup

PCMCIA Port

Item Specification
PCMCIA controller TI PCI 7412
Supports card type Type-II
Number of slots One type-II
Access location Left side
Supports ZV (Zoomed Video) port No ZV support
Supports 32 bit CardBus Yes

System Board Major Chips

Item Controller
Core logic

LAN Broadcom 5787
USB 2.0 Built in ICH8M
Super I/O controller NS 87383
MODEM Foxconn Delphi-AM3 3.3v

®

965PM/965GM+ICH8M

Intel

Foxconn Delphi 3.3v

34 Chapter 1

System Board Major Chips

Item Controller
Bluetooth

Wireless LAN Foxconn Atheros XB63 minicard b/g

PCMCIA TI PCI 7412
Audio Realtek ALC268

Foxconn Bluetooth

Fox BRM 4311 Minicard BG

®

2.0+EDR

Keyboard

Item Specification
Keyboard controller KBC1122
Total number of keypads 88-/89-key
Windows logo key Yes
Internal & external keyboard work

simultaneously

Plug USB keyboard to the USB port directly: Yes

Battery

Item Specification
Vendor & model name BATTERY PANASONIC LI-ION

6CELLS
BATTERY SANYO LI-ION 6CELLS
BATTERY SIMPLO LI-ION 6CELLS
BATTERY SONY LI-ION 6CELLS
BATTERY PANASONIC LI-ION
8CELLS
BATTERY SANYO LI-ION 8CELLS
BATTERY SIMPLO LI-ION 8CELLS

BATTERY SONY LI-ION 8CELLS
Battery Type Li-ion
Pack capacity 4000 mAH or 4800 mAH
Number of battery cell 6 cell or 8cell
Package configuration 9 cells in series, 2 series in parallel
Normal voltage 14.8V
Charge voltage 16.8+-0.2v

LCD 15.4” inch

Item Specification

Vendor & model name LPL

LP154WX4-

TLB2 (G)
Screen Diagonal (mm) 15.4 inches 15.4 inches 15.4 inches 15.4 inches
Active Area (mm) 304.1x228.1 304.1x228.1 304.1x228.1
Display resolution (pixels) 1440x900

WXGA+
Pixel Pitch 0.297x0.297 0.099x0.297 0.297x0.297
Pixel Arrangement R.G.B. Vertical

Stripe
Display Mode Normally White Normally White Normally White Normally White

CMO N154I2­L05 GLARE

1440x900
WXGA+

R.G.B. Vertical
Stripe

AUO
B154EW02
V7(G)

1440x900
WXGA+

R.G.B. Vertical
Stripe

SAMSUNG
LTN154AT01­001(G)

1440x900
WXGA+

R.G.B. Vertical
Stripe

Chapter 1 35

LCD 15.4” inch

°

Item Specification

Typical White Luminance (cd/m2)
also called Brightness

Luminance Uniformity N/A N/A 70 70
Contrast Ratio 300 300 250 250
Response Time (Optical Rise T ime/Fall

Time)msec
Nominal Input Voltage VDD +3.3V Typ. +3.3V 3.3V 3.3V
Typical Power Consumption (watt) 5.6/5.7 3.96 N/A N/A
Weight 550 570 600 600
Physical Size(mm) 317.3x242.0x6.0317.3x242.0x5.9317.3x242.0x6.5317.3x242.0x6.

Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS 1 channel L VDS
Support Color 262K colors

Viewing Angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower

Temperature Range( C)
Operating

Storage (shipping)

300 300 300 300

8888

5

(RGB 6-bit data

driver)

40/40

10/30

0 to +50

-20 to +60

262,144 262,144 262,144

45/45
15/35

0 to +50

-25 to +60

40/40
20/40

0 to +50

-20 to +60

40/40
20/40

0 to +50

-20 to +60

LCD Inverter

Item Specification

Vendor & model name Darfon/V189-301GP
Brightness conditions N/A
Input voltage (V) 9~21
Input current (mA) 2.56 (max)
Output voltage (V, rms) 780V (2000V for kick off)
Output current (mA, rms) 6.5 (max)
Output voltage frequency (k Hz) 65K Hz (max)

AC Adapter

Item Specification
Input rating 90V AC to 264V AC, 47Hz to 63Hz
Maximum input AC current 1.7A
Inrush current 220A@115VAC

220A@230VAC

Efficiency 82% min. @115VAC input full load

System Power Management

ACPI mode Power Management
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off

completely.

36 Chapter 1

System Power Management

ACPI mode Power Management
Working (G0/S0) Individual devices such as the CPU and hard disc may be power

Suspend to RAM (S3) CPU set power down

Save to Disk (S4) Also called Hibernation Mode. System saves all system states and

managed in this state.

VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode

data onto the disc prior to power off the whole system.

Chapter 1 37

38 Chapter 1

InsydeH2O Setup Utility

CPU Type :

Intel (R) Core(TM)2 Duo CPU T7300

CPU Speed :

System BIOS Version: V0.18.T04
VGA BIOS Version:

ATI

Serial Number:

xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number:
Product Name:
Manufacturer Name: Acer
UUID:

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

F1 Help Select Item F5/F6 Change Values F9 Setup Defaults

Esc

Exit Select Menu Enter Select Sub-Menu F10 Save and Exit

HDD Model Name :

Hitachi HTS541616J9SA00

ATAPI Model Name :

TOSHIBA DVDW/HD TS-L802A

HDD Serial Number :

xxxxxxxxxxxxxxxxxxxxxx

2.00 GHz

Information

Main Security Boot ExitAdvanced

ATAPI Serial Number:

xxxxxxxxxxxxxxxxxxxxxx

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).

Y our computer is already properly configured and optimized, and you do not need to run this utility . However , if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.

Chapter 2

To activate the BIOS Utility, press
on the bottom of screen).

Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

m during POST (when “Press <F2> to enter Setup” message is prompted

Chapter 2 39

Navigating the BIOS Utility

There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:

T To choose a menu, use the cursor left/right keys (zx).
T To choose a parameter, use the cursor up/down keys (wy).
T To change the value of a parameter, press por q.
T A plus sign (+) indicates the item has sub-items. Press e to expand this item.
T Press ^ while you are in any of the menu options to go to the Exit menu.
T In any menu, you can load default settings by pressing t. You can also press u to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.

40 Chapter 2

Information

InsydeH2O Setup Utility

CPU Type :

Intel (R) Core(TM)2 Duo CPU T7300

CPU Speed :

System BIOS Version: V0.18.T04
VGA BIOS Version:

ATI
Serial Number:

xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number:
Product Name:
Manufacturer Name: Acer
UUID:

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

F1 Help Select Item F5/F6 Change Values F9 Setup Defaults

Esc

Exit Select Menu Enter Select Sub-Menu F10 Save and Exit

HDD Model Name :

Hitachi HTS541616J9SA00

ATAPI Model Name :

TOSHIBA DVDW/HD TS-L802A

HDD Serial Number :

xxxxxxxxxxxxxxxxxxxxxx

2.00 GHz

Information

Main Security Boot ExitAdvanced

ATAPI Serial Number:

xxxxxxxxxxxxxxxxxxxxxx

NOTE: The system information is subject to different models.

CPU Type / CPU Speed This field shows the CPU type and speed of the system.
HDD Model Name This field shows the model name of HDD installed on primary IDE master.
HDD Serial Number This field displays the serial number of HDD installed on primary IDE master.
ATAPI Model Name This field shows the model name of devices installed on secondary IDE master. The hard

ATAPI Serial Number This field displays the serial number of devices installed on secondary IDE master. The

System BIOS Version Displays system BIOS version.
VGA BIOS Version This field displays the VGA firmware version of the system.
Serial Number This field displays the serial number of this unit.
Asset Tag N umber This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Number This will be visible only when an internal LAN device is presenting.

Chapter 2 41

Parameter Description

disk drive or optical drive model name is automatically detected by the system.

hard disk drive or optical drive model name is automatically detected by the system.

UUID=32bytes

Main

InsydeH2O Setup Utility

Information

Main

Item Specific Help

This is the help for the hour
field. Valid range is from 0
to 23.
INCREAE/REDUCE : F5/ F6.

F1

F5/F6

F9 Setup Defaults

Esc Enter Select Sub-Menu F10 Save and Exit

System Time: [19:03:49]

System Date : [04/25/2007]

Video Memory : [256MB]

Quiet Boot : [Enabled]
Network Boot : [Enabled]
F12 Boot Menu : [Disabled]

System Memory : 640 KB

Shows system base memory size

Total Memory : 1023 MB

Shows extended memory size

D2D Recovery : [Enabled]
Wake-up on LAN : [Disabled]

Security Boot ExitAdvanced

Help
Exit

Select Item

Select Menu

Change Values

The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.

NOTE: The screen above is for your reference only. Actual values may differ.

42 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter Description Format/Option

System Time Sets the system time. The hours are displayed

with 24-hour format.

System Date Sets the system date. Format MM/DD/YYYY (month/day/

System Memory This field reports the memory size of the system.

Memory size is fixed to 640MB

Total Memory This field reports the total memory size in the

system.
Video Memory Shows the Video memory size.
Quiet Boot Determines if Customer Logo will be displayed or

not; shows Summary Screen is disabled or

enabled.

Enabled: Customer Logo is displayed, and

Summary Screen is disabled.

Disabled: Customer Logo is not displayed, and

Summary Screen is enabled.
Network Boot Enables, disables the system boot from LAN

(remote server).
F12 Boot Menu Enables, disables Boot Menu during POST.
D2D Recovery Enables, disables D2D Recovery function. The

function allows the user to create a hidden

partition on hard disc drive to store operation

system and restore the system to factory

defaults.
Wake-up on LAN Enables, disables remote wakeup (power on) via

LAN.

Format: HH:MM:SS
(hour:minute:second) System Time

year) System Date

Enabled or Disabled

Option:

Enabled or Disabled

Option:

Disabled or Enabled

Option:

Enabled or Disabled

Option:

Disabled or Enabled

Option:

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is

because the user is not allowed to control the settings in these cases.

Chapter 2 43

Advanced

InsydeH2O Setup Utility

Information

Main

Item Specific Help

These items control
various CPU parameters.

F1

F5/F6

F9 Setup Defaults

Esc Enter Select Sub-Menu F10 Save and Exit

Auto wake on S5 [Disabled]

Crestline PM Support [Enabled]
POPUP Support [Enabled]
POPDOWN Support [Enabled]

ACPI S1: [Enabled]
ACPI S3: [Enabled]

DeepC4 [Enabled]
Hard C4E [Enabled]

Security Boot ExitAdvanced

Help
Exit

Select Item

Select Menu

Change Values

IDE Configuration

Platform Power Management

Advanced CPU Control

The Advanced screen displays advanced settings in BIOS.

44 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter Description Option

Advanced CPU Control
Platform Power Management
IDE Configuration
ACPI S1 Sets the ACPI S1 sleep state.

ACPI S3 Sets the ACPI S3 sleep state.
Auto wake on S5 Enables the Auto wake on S5 by day of month

Crestline PM Support Enables, disables Calistoga Enhanced Power

POPUP Support
POPDOWN Support
DeepC4
Hard C4E

or fixed time of every day, or disables this
feature.

Management mode.

Enabled or Disabled
Enabled or Disabled
Disabled, By Every Day, or

By Day of Month

Enabled or Disabled

Enabled or Disabled
Enabled or Disabled
Enabled or Disabled
Enabled or Disabled

Security

InsydeH2O Setup Utility

Item Specific Help

Supervisor Password Is
User Password Is Clear

Set Supervisor Password

Set User Password

Password on Boot :

[Enabled]

Install or Change the
password.

F1 Help

Select Item F5/F6 Change Values F9 Setup Defaults

Esc Exit Select Menu Enter Select Sub-Menu F10 Save and Exit

[Enter]
[Enter]

Set HDD Password

[Enter]

HDD Password Clear

Information Main Security Boot ExitAdvanced

Clear

The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Chapter 2 45

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter Description Option

Supervisor Password is Shows the setting of the Supervisor password
User Password is Shows the setting of the user password.
HDD Password Shows the setting of the hard disk password.
Set Supervisor Password Press Enter to set the supervisor password.

When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.

Set User Password Press Enter to set the user password. When

user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.

Set HDD Password Press Enter to set the hard disk password.

When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.

Password on Boot Defines whether a password is required or not

while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.

Clear or Set
Clear or Set
Clear or Set

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

Setting a Password

Follow these steps as you set the supervisor, user, or hard disk password:

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:

2. Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.

IMPORTANT: Be very careful when typing your password because the characters do not appear on the

screen.

3. Press e. After setting the password, the computer sets the Supervisor Password p arameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press u to save the changes and exit the BIOS Setup Utility.

46 Chapter 2

Removing a Password

Follow these steps:

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:

2. Type the current password in the Enter Current Password field and press e.

3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:

2. Type the current password in the Enter Current Password field and press e.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press e. After setting the password, the computer sets the Supervisor Password p arameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

6. When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u.

Chapter 2 47

If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following
message.

48 Chapter 2

Boot

InsydeH2O Setup Utility

Information

Main

Item Specific Help

Use < > or < > to select a
device, then press <F5> to
move it up the list, or <F6>
to move it down the list.
Press <Esc> to escape the
menu.

F1

F5/F6

F9 Setup Defaults

Esc Enter Select Sub-Menu F10 Save and Exit

Security Boot ExitAdvanced

Help
Exit

Select Item

Select Menu

Change Values

Boot Priority Order:

1: IDE 0 : Hitachi HTS541616J9SA00

2: IDE 1 : TOSHIBA DVDW/HD TS-L802A
3: USB FDD :
4: Network Boot : MBA v9.4.5 Slot 0400
5: USB HDD :
6: USB KEY :
7: USB CDROM :

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay.

Chapter 2 49

Exit

InsydeH2O Setup Utility

Information

Main

Item Specific Help

Exit System Setup and
save your changes to
CMOS.

F1

F5/F6

F9 Setup Defaults

Esc Enter Select Sub-Menu F10 Save and Exit

Security Boot ExitAdvanced

Help
Exit

Select Item

Select Menu

Change Values

Exit Saving Changes

Exit Discarding Changes
Load Setup Defaults

Discard Changes
Save Changes

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding Changes Exit utility without saving setup data to CMOS.
Load Setup Defaults Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.

50 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T New versions of system programs
T New features or options
T Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adapter power supply when you run the Phlash utility. If the battery pack does not

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not

completely loaded.
Follow the steps below to run the Phlash.

1. Prepare a bootable diskette.

2. Copy the flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 51

52 Chapter 2

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T Wrist grounding strap and conductive mat for preventing electrostatic discharge
T Small Philips screw driver
T Philips screwdriver
T Plastic flat head screw driver
T Tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3

Chapter 3 53

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Remove the battery pack.

54 Chapter 3

Disassembly Procedure Flowchart

Start

Thermal

Door

HDD Door

LCD Module

Middle Cover

HDD Bracket

Keyboard

Battery Pack

F*2

D*5
F*1

B*4

C*2 LCD hinges to logic
D*2 LCD hinges to logic

C*2 on bottom side

C*8 upper case assembly to lower case assembly on bottom side

C*2 upper case assembly to lower case assembly on upper side

Lower Case

Assembly

Modem

Board

Switch Board

(for AS

models)

Upper Case

Assembly

Main Board

H*4

Speaker Set

ODD Module

Thermal

Module

Lower Case

F*2F*1

F*2

F*1

System Fan Memory

CPU

B*1
D*1

HDD

F*1

F*2

Media Board

(for AS

models)

Touchpad

Bracket

F*1

Touchpad

Touchpad

FFC

Mimi Cover

F*1

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.

Chapter 3 55

LCD Module

LCD Inverter

LCD Panel

Wireless

Antenna Set

LCD Bezel

G*1 for 15"

G*2 for 15.4"

B*4

B*2

G*2 for 15.4"

F*8 (4 on left; 4 on right)

LCD

Assembly

LCD Cable

LCD Bracket

Sets

LCD

Screw List

Item Description Part Number

A SCREW M2.5*3(NL) 86.TAVV5.001
B SCREW M2.5*6(NL) 86.TAVV5.002
C SCREW M2.5*10(NL) 86.TAVV5.003
D SCREW M2.5*15(NL) 86.TAVV5.004
E SCREW M2*2.2 86.TAVV5.005

F SCREW M2*3(NL) 86.TAVV5.006
G SCREW M2*4 86.TAVV5.007
H SCREW M3*4(NL) 86.TAVV5.008

I SCREW D-SUB 4#X40* 1/5-NI (NL) 86.TAVV5.009

56 Chapter 3

Removing the Battery Pack

1. Unlock the battery lock (move the battery lock to the unlock position as shown).

2. Slide the battery release latch then remove the battery.

Chapter 3 57

Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/ TV Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/ Keyboard and the LCD Module

Removing the HDD Module

1. Remove the two screws fastening the HDD cover.

2. Detach the HDD cover from the main unit.

3. Pull the tab to remove the HDD module in th e di re cti o n of the arrow.

Removing the Memory

1. Remove the four screws holding the thermal cover.

2. Detach the thermal cover from the main unit.

3. Pop out the memory from the DIMM socket then remove it (If the notebook has two memory, then repeat

this step).

Removing the Wireless LAN Card/Modem Card and TV Tuner Card

1. Disconnect the three antennae from the wireless LAN card.

2. Remove the two screws fastening the wireless LAN card.

3. Then take out the wireless LAN card from the main unit.

58 Chapter 3

4. Remove the screw fastening the modem card and detach the modem card from the main board.

5. Disconnect the RJ-11 cable and remove the modem card.

6. Disconnect the RF cable from the TV tuner card.

7. Remove the two screws fastening the TV tuner card.

8. Then take out the TV tuner card from the main unit.

NOTE: TV tuner card on selected models only.

Chapter 3 59

Removing the System Fan/Thermal Modules/VGA Board and CPU

1. Disconnect the fan cable from the main board.

2. Remove the three screws holding the system fan.

3. Remove the four spring screws holding the CPU thermal module.

4. Then detach the CPU thermal module as shown.

5. Remove the four spring screws holding the VGA thermal module.

6. Then detach the VGA thermal module as shown.

7. Remove the two screws fastening the VGA board then remove it.

8. Use a flat screwdriver to release the CPU lock (Turn counter clock-wire).

9. Remove the CPU from the CPU socket carefully.

NOTE: VGA thermal module and VGA board on selected models only.

60 Chapter 3

Removing the Keyboard and LCD Module

1. Turn the notebook over.

2. Remove the two screws securing the strip cover from the bottom of the notebook.

3. Detach the strip cover from the front side and remove it.

4. Gently pull up the keyboard to release it from the four snaps as shown.

5. Turn over the keyboard as the image shows. Then disconnect the keyboard cable from the main board.

6. Remove the keyboard from the main unit.

7. Disconnect the LCD cable and microphone cable from the main board.

8. Pull out the wireless LAN antennas free from the main unit as shown.

9. Remove the four screws securing the hinges.

Chapter 3 61

10. Detach the LCD module from the main unit.

62 Chapter 3

Disassembling the Main Unit

Separate the Main Unit Into the Upper and the Lower Case Assembly

1. Remove the screw fastening the ODD from the bottom of the notebook.

2. Push the ODD module outwards and gently pull it out as shown.

3. Press and release the PC dummy card from the PC slot as shown.

4. Then press the release the memory dummy card from the 5-in-1 card reader slot as shown.

5. Remove the ten screws fastening the upper case and the lower case assembly on the bottom.

6. Remove the eight screws fastening the upper case assembly and the lower case assembly on the front

side.

Chapter 3 63

7. Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main
board.

8. Carefully detach the upper case assembly from the lower case assembly.

Disassembling the Lower Case Assembly

1. Disconnect the USB cable from the main board.

2. Remove the screw fastening the USB board and take out the board and its cable from the lower case.

3. Then detach the USB cable from the USB board.

4. Disconnect the Bluetooth cable from the main board.

5. Take out the Bluetooth modu le and its cable from the lower case as shown.

6. Then detach the Bluetooth cable from the Bluetooth module.

7. Disconnect the right speaker cable from the ma in bo ar d.

8. Remove the two screws fastening the right speaker, then lift it out from the lower case.

64 Chapter 3

9. Pull the RF cable through the opening in the lower case as shown.

10. Remove the screw holding the RF board to the lower case.

11. Take out the RF board from the lower case, then detach the RF cable from the RF board as shown.

12. Remove the RJ-11 jack from the lower case.

NOTE: RF board on selected models only.

13. Remove the screw fastening the main board to the lower case.

14. Detach the main board from the lower case as shown.

15. Turn the main board over, then remove the DC-in connector from the board as shown.

Chapter 3 65

Disassembling the Upper Case Assembly

1. Turn the upper case over.

2. Remove the two screws fastening the button board.

3. Detach the button board with FFC from the upper case as shown.

4. Remove the two screws fastening the LED board.

5. Detach the LED board with FFC from the upper case as shown.

6. Remove the two screws fastening the left speaker.

7. Remove the left speaker from the upper case as shown.

66 Chapter 3

Disassembling the LCD Module

1. Remove the four screw rubbers as shown.

2. Then remove the four screws fastening the LCD bezel.

3. Detach the LCD bezel from the LCD module carefully.

4. Remove the four screws holding the LCD to the LCD panel.

5. Detach the CCD cable connector from the CCD board.

6. Take out the CCD module from the LCD panel.

7. Remove the screw fastening the CCD board to th e CC D bra cke t.

8. Lift out the LCD from the LCD panel as shown.

9. Detach the two inverter cable connectors from the inverter board.

10. Remove the four screws fastening the left LCD bracket and detach it.

11. Remove the four screws fastening the right LCD bracket and detach it.

12. Disconnect the LCD cable from the rear side of the LCD.

Chapter 3 67

68 Chapter 3

Disassembling the External Modules

Disassembling the HDD Module

1. Remove the four screws holding the HDD (hard disk drive) case; two on each side.

2. Carefully slide out the hard disk drive from the HDD case.

Disassembling the ODD Module

1. Remove the three screws holding the optical bracket.

2. Then remove the optical bracket from the optical disk drive.

Chapter 3 69

70 Chapter 3

Troubleshooting

Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options can give false errors and invalid system responses.

1. Obtain the failing symptoms in as much detail as possible.

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating

the same operation.

3. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Go To

Power failure (The power indicator does not go
on or stay on).

POST does not complete. No beep or error
codes are indicated.

POST detects an error and displayed messages
on screen.

Other symptoms (i.e. LCD display problems or
others).

Symptoms cannot be re-created (intermittent
problems).

“Power System Check” on page 73

“Power-On Self-Test (POST) Error Message” on
page 76

“Undetermined Problems” on page 88
“Error Message List” on page 77

“Power-On Self-Test (POST) Error Message” on
page 76

Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 76

“Intermittent Problems” on page 87
“Undetermined Problems” on page 88

Chapter 4

Chapter 4 71

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver , or diskette. A write-enabled, diagnostic diskette is
required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause

damage to the drive or cause the drive to fail.

Do the following to select the test device:

1. Boot from the diagnostics diskette and start the diagnostics program.

2. See if FDD Test is passed as the program runs to FDD Test.

3. Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:

1. Reconnect the external diskette drive/DVD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1. Boot from the diagnostics diskette and start the diagnostics program.

2. See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3. Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1. Reconnect the external diskette drive/CD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable

extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a

non-defective FRU:

1. Reconnect the keyboard cables.

2. Replace the keyboard.

3. Replace the main board.

The following auxiliary input devices are supported by this computer:

T Numeric keypad
T External keyboard

72 Chapter 4

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board).

2. Go to the diagnostic memory in the test items.

3. Press F2 in the test items.

4. Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1. Remove the battery pack.

2. Connect the power adapter and check that power is supplied.

3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by

the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T “Check the Power Adapter” on page 74
T “Check the Battery Pack” on page 75

Chapter 4 73

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure:

Pin 1: +19 to +20.5V
Pin 2: 0V, Ground

1. If the voltage is not correct, replace the power adapter.

2. If the voltage is within the range, do the following:

T Replace the System board.
T If the problem is not corrected, see “Undetermined Problems” on page 88.
T If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3. If the power-on indicator does not light up, check the power cord of the power adapter for correct

continuity and installation.

4. If the operational charge does not work, see “Check the Battery Pack” on page 75.

74 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:
From Software:

1. Check out the Power Management in Control Panel

2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3. Repeat the steps 1 and 2, for both battery and adapter.

4. This helps you identify first the problem is on recharging or discharging.

From Hardware:

1. Power off the computer.

2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the

following figure

3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:

1. Reconnect the touchpad ca bl e s .

2. Replace the touchpad.

3. Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

Chapter 4 75

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 88.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified

by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

76 Chapter 4

Index of Error Messages

Error Code List

Error Codes Error Messages

006 Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration

Error”)
010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070 Real Time Clock Error
071 CMOS Battery Bad
072 CMOS Checksum Error
110 System disabled.

Incorrect password is specified.
<No error code> Battery critical LOW

In this situation BIOS will issue 4 short beeps then shut down

system, no message will show.
<No error code> Thermal critical High

In this situation BIOS will shut down system, not show message.

Error Message List

Error Messages FRU/Action in Sequence

Failure Fixed Disk Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.
Hard disk drive

System board
Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 72.
Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 72.
Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on page 72.
Keyboard locked - Unlock key switch Unlock external keyboard
Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnn BIOS ROM

System board
System RAM Failed at offset: nnnn DIMM

System board
Extended RAM Failed at offset: nnnn DIMM

System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure

system time, then reboot system.
System CMOS checksum bad - Default

configuration used

System timer error RTC battery

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot

system.

Run BIOS Setup Utility to reconfigure system time, then reboot

system.

System board

Chapter 4 77

Error Message List

Error Messages FRU/Action in Sequence

Real time clock error RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot

system.

System board
Previous boot incomplete - Default configuration

used

Memory size found by POST differed from
CMOS

Diskette drive A error Check the drive is defined with the proper diskette type in BIOS

Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS

System cache error - Cache disabled System board
CPU ID: System board
DMA Test Failed DIMM

Software NMI Failed DIMM

Fail-Safe Timer NMI Failed DIMM

Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility.

Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility.

Failing Bits: nnnn DIMM

Fixed Disk n None
Invalid System Configuration Data BIOS ROM

I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility.

Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified.

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board

Run “Load Default Settings” in BIOS Setup Utility.

DIMM

System board

Setup Utility

See “External Diskette Drive Check” on page 72.

Setup Utility

System board

System board

System board

RTC battery

System board

RTC battery

System board

BIOS ROM

System board

System board

RTC battery

System board

Diskette drive

Hard disk drive

System board

78 Chapter 4

Error Message List

No beep Error Messages FRU/Action in Sequence

No beep, power-on indicator turns off and LCD is
blank.

No beep, power-on indicator turns on and LCD is
blank.

No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.

No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.

No beep during POST but system runs correctly. Speaker

Power source (battery pack and power adapter). See “Power

System Check” on page 73..

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

LED board.

System board.

Power source (battery pack and power adapter). See “Power

System Check” on page 73..

Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Ensure every connector is connected tightly and correctly.

System board

System board

Chapter 4 79

Phoenix BIOS Beep Codes

Code Beeps POST Routine Description

02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST

12h Restore CPU control word during warm boot
13h Initialize PCI Bus Mastering devices
14h Initialize keyboard controller
16h 1-2-2-3 BIOS ROM checksum
17h Initialize cache before memory autosize
18h 8254 timer initialization
1Ah 8237 DMA controller initialization
1Ch Reset Programmable Interrupt Controller
20h 1-3-1-1 Test DRAM refresh
22h 1-3-1-3 Test 8742 Keyboard Controller
24h Set ES segment register to 4 GB
26h Enable A20 line
28h Autosize DRAM
29h Initialize POST Memory Manager
2Ah Clear 215 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx
2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of

2Fh Enable cache before system BIOS shadow
30h 1-4-1-1 RAM failure on data bits xxxx of high byte of

32h Test C PU bus-clock frequency
33h Initialize Phoenix Dispatch Manager
36h Warm start shut down
38h Shadow system BIOS ROM
3Ah Autosize cache
3Ch Advanced configuration of chipset registers
3Dh Load alternate registers with CMOS values
42h Initialize interrupt vectors
45h POST device initialization

values

memory bus

memory bus

80 Chapter 4

Code Beeps POST Routine Description

46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to enter SETUP”
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test e xtended memory address lines
64h Jump to User Patch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode (SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB

70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable Devices

88h Initialize BIOS Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/ 2 mouse

recovery

(optional)

Chapter 4 81

Code Beeps POST Routine Description

8Ch Initialize floppy controller
8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short

99h Check for SMART drive (optional)
9Ah Shadow option ROMs
9Ch Set up Power Management
9Dh Initialize security engine (optional)
9Eh Enable hardware interrupts
9Fh Determine number of ATA and SCSI drives
A0h Set time of day
A2h Check key lock
A4h Initialize Typematic rate
A8h Erase F2 prompt
AAh Scan for F2 key stroke
ACh Enter SETUP
AEh Clear Boot flag
B0h Check for errors
B2h POST done- prepare to boot operating system
B4h 1 One short beep before boot
B5h Terminate QuietBoot (optional)
B6h Check password (optional)
B9h Prepare Boot
BAh Initialize DMI parameters
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)

beeps on checksum failure.

82 Chapter 4

Code Beeps POST Routine Description

D2h Unknown interrupt

Code Beeps

E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep before boot
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS

Chapter 4 83

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error Action in Sequence

LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted

Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed

LCD has extra horizontal or vertical lines
displayed.

Enter BIOS Utility to execute “Load Setup Default Settings”, then

reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

LCD inverter ID

LCD inverter

LCD cable

LCD

System board

Indicator-Related Symptoms

Symptom / Error Action in Sequence

Indicator incorrectly remains off or on, but system
runs correctly

Reconnect the inverter board

Inverter board

System board

Power-Related Symptoms

Symptom / Error Action in Sequence

Power shuts down during operation Power source (battery pack and power adapter). See “Power

System Check” on page 73.

Battery pack

Power adapter

Hard drive & battery connection board

System board
The system doesn’t power-on. Power source (battery pack and power adapter). See “Power

System Check” on page 73.

Battery pack

Power adapter

Hard drive & battery connection board

System board
The system doesn’t power-off. Power source (battery pack and power adapter). See “Power

System Check” on page 73.

Hold and press the power switch for more than 4 seconds.

System board

84 Chapter 4

Power-Related Symptoms

Symptom / Error Action in Sequence

Battery can’t be charged See “Check the Battery Pack” on page 75.

Battery pack

System board

PCMCIA-Related Symptoms

Symptom / Error Action in Sequence

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

System board
PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence

Memory count (size) appears different from
actual size.

Enter BIOS Setup Utility to execute “Load Default Settings, then

reboot system.

DIMM

System board

Speaker-Related Symptoms

Symptom / Error Action in Sequence

In Windows, multimedia programs, no sound
comes from the computer.

Internal speakers make noise or emit no sound. Speaker

Audio driver

Speaker

System board

System board

Power Management-Related Symptoms

Symptom / Error Action in Sequence

The system will not enter hibernation See “Save to Disk (S4)” on page 45.

Keyboard (if control is from the keyboard)

Hard disk drive

System board
The system doesn't enter hibernation mode and

four short beeps every minute.

The system doesn’t enter standby mode after
closing the LCD

The system doesn't resume from hibernation
mode.

The system doesn't resume from standby mode
after opening the LCD.

Press Fn+

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

System board

See “Save to Disk (S4)” on page 45.

LCD cover switch

System board

See “Save to Disk (S4)” on page 45.

Hard disk connection board

Hard disk drive

System board

See “Save to Disk (S4)” on page 45.

LCD cover switch

System board

oand see if the computer enters hibernation mode.

Chapter 4 85

Power Management-Related Symptoms

Symptom / Error Action in Sequence

Battery fuel gauge in Windows doesn’t go higher
than 90%.

System hangs intermittently. Reconnect hard disk/CD-ROM drives.

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge

battery).

Battery pack

System board

Hard disk connection board

System board

Peripheral-Related Symptoms

Symptom / Error Action in Sequence

System configuration does not match the
installed devices.

External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching

USB does not work correctly System board
Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

Enter BIOS Setup Utility to execute “Load Default Settings”, then

reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

System board

BIOS Setup Utility is set to Enabled.

Onboard Devices Configuration

Run printer self-test.

Printer driver

Printer cable

Printer

System Board

Utility is set to Enabled.

Device driver

Device cable

Device

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error Action in Sequence

Keyboard (one or more keys) does not work. Reconnect the keyboard cable.

Keyboard

System board
Touchpad does not work. Reconnect touchpad cable.

Touchpad board

System board

Modem-Related Symptoms

Symptom / Error Action in Sequence

Internal modem does not work correctly. Modem phone port

modem combo board

System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 88.

86 Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRU.

3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4 87

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 73.):

1. Power-off the computer.

2. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:

T Non-Acer devices
T Printer, mouse, and other external devices
T Battery pack
T Hard disk drive
T DIMM
T CD-ROM/Diskette drive Module
T PC Cards

4. Power-on the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T System board
T LCD assembly

88 Chapter 4

11

2 3 4234

5

7

8

9

6

5

7

8

9

1010

1414

1212

1313

1515

1616

1111

10

14

12

13

15

16

11

6

Jumper and Connector Locations

Top View

Chapter 5

1 JP1 LCD Connector 9 JP36 Mainboard to LED Board

2 JP3 Speaker (Left) Connector 10 U12
3 JP34 Speaker (Right) Connector 11 JP9 PCI Express Card Socket
4 JP4 Internal MIC Connector 12 LED1 Power/Suspend LED
5 U5 South Bridge (ICH8M) 13 LED2 Battery Charge/Discharge LED
6 JP6 Internal Track-Pad Connector 14 JP13 Mainboard to Audio Board

7 JP5 Internal Keyboard Connector 15 JP11 Mainboard to USB Board

8 JP2 Mainboard to Button Board

Connector

16 JP12 Bluetooth Module Connector

Connector

Connector

Connector

Chapter 5 89

Bottom View

11

2

3

4

2

3

4

5

7

8

9

6

5

7

8

9

1010

1414

1212

1313

1515

1616

1111

10

14

12

13

15

16

1717

1818

1919

2020

2222

17

18

19

20

22

232323

242424

252525

212121

11

6

1 PJP1 DC-in Power Jack 14 JP24 TV-out Connector
2 PJP2 Battery Connector 15 JP26 IEEE1394 Connector
3 JP14 CRT Connector 16 JP27 SATA HDD Connector
4 JP15 DVI-D Connector 17 U23 North Bridge (965PM/965GM)
5 JP25 ODD Connector 18 U28
6 JP20 Mini Card (WLAN) Socket 19 U29 Volume Control
7 JP19 Mini Card (TV-Tuner) Socket 20 JP28 DDRII Memory Socket
8 JP17 MDC Connector 21 JP29 DDRII Memory Socket
9 JP22 CPU Socket 22 JP31 Headphone/SPDIF Jack
10 JP16 Internal Fan Connector 23 JP32 Mic-in Jack
11 JP19 VGA Board Connector 24 U33 Audio Codec Controller
12 JP18 RJ45 (LAN) Connector 25 JP33 Line-in Jack
13 JP23 USB (Dual) Connectors

90 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire Nettling. Refer to this
chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your
regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to

dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 91

Aspire Nettling Exploded Diagram

Category No. Part Name and Description Acer Part No.

ADAPTER

ADAPTER 65W 3PIN DELTA SADP­65KB DBFF

ADAPTER 65W 3PIN DELTA SADP­65KB DFA

ADAPTER 65W 3PIN LITEON PA-1650­02 LR

ADAPTER 65W 3PIN LITEON PA-1650­02AC

ADAPTER 90W 3PIN DEL T A ADP-90SB
BBAC

ADAPTER 90W 3PIN DEL T A ADP-90SB
BBEA

ADAPTER 90W 3PIN LITEON PA-1900­24AR

ADAPTER 90W 3PIN LITEON PA-1900­04 LR

BATTERY

BATTERY LI-ION 6CELLS 4KMAH
PANASONIC PA 3S2P 4.0AH 7 01K 0FA

BATTERY LI-ION 6CELLS 4KMAH
SANYO SA 3S2P 4AH 7 01K 0FA

BATTERY LI-ION 6CELLS 4KMAH
SIMPLO SP PA 3S2P 4.0AH 7 01K 0FA

BATTERY LI-ION 6CELLS 4KMAH
SONY SY 3S2P 4.0AH 7 01K 0FA

BATTERY LI-ION 8CELLS 4.8MAH
PANASONIC PA 4S2P 4.8AH 7 01K 0FA

BATTERY LI-ION 8CELLS 4.8MAH
SANYO SA 4S2P 4.8AH 7 01K 0FA

BATTERY LI-ION 8CELLS 4.8MAH
SIMPLO SP PA 4S2P 4.8AH 7 01K 0FA

BATTERY LI-ION 8CELLS 4.8MAH
SONY SY 4S2P 4.8AH 7 01K 0FA

BOARD

MODEM BOARD FX.22500.009

AP.06501.009

AP.06501.013

AP.06503.012

AP.06503.016

AP.09001.003

AP.09001.013

AP.09003.006

AP.09003.011

BT.00605.015

BT.00603.033

BT.00607.010

BT.00604.018

BT.00805.011

BT.00803.024

BT.00807.014

BT.00804.020

BLUETOOTH BOARD 54.AHE02.001

MINI WLAN/B INTEL 802.11 B/G KI.GLN01.005
MINI WLAN/B INTEL 802.11 A/B/G

MOW1 (MM#872612)
MINI WLAN/B INTEL 802.11 A/B/G

MOW2 (MM#872612)

92 Chapter 6

KI.GLN01.001

KI.GLN01.002

Category No. Part Name and Description Acer Part No.

MINI WLAN/B INTEL 802.11 A/B/G
ROW (MM#872612)

MINI WLAN/B INTEL 802.11 A/B/G JPN
(MM#875652)

MINI WLAN/B INTEL 802.11 4965ANG
MOW1 (MM#886224)

MINI WLAN/B INTEL 802.11 4965ANG
MOW2 (MM#886220)

MINI WLAN/B INTEL 802.11 4965ANG
ROW (MM#886434)

MINI WLAN/B INTEL 802.11 4965ANG
JP (MM#886437)

BUTTON BOARD W/CABLE 15.4" 55.AHE02.001

LED BOARD W/CABLE 15.4 55.AHE02.002

KI.GLN01.003

KI.GLN01.004

KI.KDN01.001

KI.KDN01.002

KI.KDN01.003

KI.KDN01.004

CABLE

USB BOARD FOR TV 55.AHE02.003

USB BOARD FOR W/O TV 55.AHE02.004
RF BOARD FOR DTV 55.AHE02.005

VGA BOARD-M71M 128MB VG.71M02.002

VGA BOARD-M71M 256MB W/HDCP VG.71M02.001

RJ11 CABLE 15.4 50.AHE02.001

FFC CABLE - T/P TO MB 50.AHE02.002
BLUE TOOTH CABLE 15.4 50.AHE02.003

USB CABLE 15.4 50.AHE02.004

Chapter 6 93

Category No. Part Name and Description Acer Part No.

CASE/COVER/BRACKET ASSEMBLY

RF CABLE 15.4 50.AHE02.005

7 PIN MINI-DIN S-VIDEO TO 4 CABLE 50.ABD02.001
PAL TO NTSC CONNECTOR 20.ABD02.001
SMB JACK 50.ABD02.002
DVB-T ANT 50.ABD02.003
DC-IN CABLE (65W) UMA 50.AHE02.009
DC-IN CABLE (90W) UMA/DIS 50.AHH02.001

POWER CORD US 3 PIN 27.TAVV5.001
POWER CORD EU 3 PIN 27.TAVV5.002
POWER CORD AUS 3 PIN 27.TAVV5.003
POWER CORD UK 3 PIN 27.TAVV5.004
POWER CORD CHINA 3 PIN 27.TAVV5.005
POWER CORD SWISS 3 PIN 27.TAVV5.006
POWER CORD ITALIAN 3 PIN 27.TAVV5.007
POWER CORD DENMARK 3 PIN 27.TAVV5.008
POWER CORD JP 3 PIN 27.TAVV5.009
POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010
POWER CORD KOERA 3 PIN 27.TAVV5.011
POWER CORD ISRAEL 3 PIN 27.TAVV5.012
POWER CORD INDIA 3 PIN 27.TAVV5.013
POWER CORD TWN 3 PIN 27.TAVV5.014

MIDDLE COVER 15.4 42.AHE02.001

UPPER CASE ASSY 15.4 W/TP TP
BRACKET TP FFC - DIS

UPPER CASE ASSY 15.4 W/TP TP
BRACKET TP FFC - UMA

LOWER CASE ASSY UMA W/TV-15.4 60.AHE02.003
LOWER CASE ASSY UMA W/O TV-15.4 60.AHE02.004
LOWER CASE ASSY DIS W/TV-15.4 60.AHE02.005

LOWER CASE ASSY DIS W/O TV-15.4 60.AHE02.006
THERMAL DOOR 15.4 UMA 42.AHE02.002

94 Chapter 6

60.AHE02.001

60.AHE02.002