The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
Page 6
VI
Page 7
System Specifications
Features
Below is a brief summary of the computer’s many feature:
Platform and memroy
TIntel
tIntel
tIntel
TIntegrated Intel
T256/512 MB of DDR2 533/677 MHz memory, upgradeable to 2 GB using two so DIMM modules
Display and graphics
T15.4” WXGA color TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window
T15” XGA color TFT LCD, 1024x 768 pixel resolution
TNVIDIA
TDual independent display
T16.7 million colors
TIntel
TDual independent display support
TMPEG-2/DVD hardware-assisted capability
TS-video/TV-out (NTSC/PAl) support
TDVI-D (true digital video interface) support
TAcer CinemaVision
TAcer ClearVision
®
Centrino® Duo mobile technology, featuring:
®
TM
Core
Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16GHz,
74-pin IEEE 1394 portConnects to IEEE 1394 devices.
8PC Card slotAccepts one Type II PC Card.
9ExpressCard/34 slotAccepts one ExpressCard/34 module.
PRO (MS PRO), MultiMediaCard (MMC),
Secure Digital (SD), xD-Picture Card (xD).
Note: A 4-pin socket is used for laptop. The
6-pin socket is commonly found on
desktop. As to 9-pin connector, it is for the
faster FireWire 800.
Note: ExpressCards are third generation of
PC cards, hot-swapable and smaller than
previous PC Cards. Designed for both
desktop and mobile use, ExpressCards
use either USB 2.0 or a single lane PCI
Express technology that provides 500
Mbytes/sec total throughput. Formerly
code named "NEWCARD," ExpressCards
are 5 mm thick like Type II PC Cards, but
do not use the same 86x54 mm footprint.
ExpressCards come in 75x54 mm and
75x34 mm sizes. Express Card/34 slot
means this notebook accepts 75x34mm
ExpressCards.
14Chapter 1
Page 21
10PC Card slot eject
button
Ejects the PC Card from the slot.
Right View
Aspire 5650:
#ItemDescription
1Slot-load optical driveInternal optical drive; accepts CDs or
DVDs.
2Optical disk access indicatorLights up when the optical drive is active.
3Slot-loaded optical drive eject buttonEjects the optical disk from the drive.
TravelMate 4260:
#ItemDescription
1Optical driveInternal optical drive; accepts CDs or
DVDs.
2Optical disk access indicatorLight up when the optical drive is active.
3Optical drive eject buttonEjects the optical disk from the drive.
4Emergency eject holeEjects the optical drive tray when the
computer is turned off.
Rear Panel
Aspire 5650:
Chapter 115
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#IconItemDescription
1Ethernet (RJ-45) portConnects to an Ethernet 10/100/1000-
based network (for selected models).
2Two USB 2.0 portsConnects to USB 2.0 devices (e.g., USB
3S-video-in (NTSC/
PAL) port
4AV-in portAccepts input signals from audio/visual
5DC-in jackConnects to an AC adapter.
6S-video/TV-out
(NTSC/PAL) port
7External display
(VGA) port
8DVI-D portSupports digital video connections.
9Ventilation slotsEnable the computer to stay cool, even
mouse, USB camera).
Connects to an S-video device like a
DVD player or camcorder.
(AV) devices.
Connects to a television or display
device with S-video input.
Connects to a display device(e.g.,
external monitor, LCD projector).
after prolonged use.
TravelMate 4260:
16Chapter 1
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#IconItemDescription
1Ethernet (RJ-45) portConnects to an Ethernet 10/100/1000-
based network (for selected models).
2Two USB 2.0 portsConnects to USB 2.0 devices (e.g., USB
mouse, USB camera).
3DC-in jackConnects to an AC adapter.
4S-video/TV-out
(NTSC/PAL) port
5External display
(VGA) port
6DVI-D portSupports digital video connections.
7Ventilation slotsEnable the computer to stay cool, even
Connects to a television or display
device with S-video input.
Connects to a display device(e.g.,
external monitor, LCD projector).
after prolonged use.
Base view
Aspire 5650/TravelMate 4260:
#ItemDescription
1Battery lockLocks the battery in position.
2Battery bayHelps keep the computer cool.
Note: Do not cover or obstruct the opening
of the fan.
3Hard disk bayHouses the computer’s hard disk (secured
with screws)
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4Acer DASP (Disk Anti-
Shock Protection)
5Memory compartmentHouses the computer’s main memory.
6Ventilation slots and
cooling fan
Protects the hard disk drive from shocks
and bumps. (for TravelMate 4260 only)
Release the battery for removal.
Indicators
The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the
front panel.
Aspire 5650:
TravelMate 4260:
The power, battery and wireless communication status indicators are visible even when the LCD display is
closed.
18Chapter 1
Page 25
IconFunctionDescription
HDDIndicators when the hard disk drive is
active.
Cap lockLights when Cap Lock is activated
Num lockLights when Num Lock is activated.
BluetoothIndicates the status of Bluetooth
communication.
3GIndicates the status of 3G
communication.
Wireless LANIndicates the status of wireless LAN
communication.
PowerIndicates the computer’s power status.
BatteryIndicates the computer’s battery status.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
Easy-Launch Buttons
Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are: mail
Web browser, Empowering Key ““and one user-programmable button.
Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons,
run the Acer Launch Manager.
Aspire 5650:
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TravelMate 4260:
Launch keyDefault application
PUser-programmable
PUser-programmable
Acer Empowering Technology (user-programmable)
Web browserInternet browser (user-programmable)
MailEmail application (user-programmable)
20Chapter 1
Page 27
Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Aspire 5650:
TravelMate 4260:
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed
Num lock
<Fn>+<F11>
Scroll lock
<Fn>+<F12>
are in uppercase.
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
Hold <Fn> while using
cursor-control keys.
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Desired AccessNum Lock OnNum Lock Off
Main keyboard keysHold <Fn> while typing
letters on embedded
keypad.
Type the letters in a normal
manner.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows keyPressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+ <Tab> Activates next taskbar button.
+ <E> Opens the My Computer window
+ <F1> Opens Help and Support.
+ <F> Opens the Find: All Files dialog box.
+ <R> Opens the Run dialog box.
+ M Minimizes all windows.
<Shift>+ + <M> Undoes the minimize all windows
action.
This key has the same effect as clicking the right
Applicati
on key
mouse button; it opens the application’s context
menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Aspire 5650:
TravelMate 4260:
22Chapter 1
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Hot KeyIconFunctionDescription
Fn-F1Hot key helpDisplays help on hot keys.
Fn-F2Acer eSettingLaunches the Acer eSettings in Acer eManager.
Fn-F3Acer
ePowerManagement
Fn-F4SleepPuts the computer in Sleep mode.
Fn-F5Display toggleSwitches display output between the display screen,
Fn-F6Screen blankTurns the display screen backlight off to save power.
Fn-F7Touchpad toggleTurns the internal touchpad on and off.
Fn-F8Speaker toggleTurns the speakers on and off.
Fn-wVolume upIncreases the speaker volume.
Launches the Acer ePowerManagement in Acer
eManager.
external monitor (if connected) and both.
Press any key to return.
Fn-yVolume downDecreases the speaker volume.
Fn-xBrightness upIncreases the screen brightness.
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Hot KeyIconFunctionDescription
Fn-zBrightness downDecreases the screen brightness
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To t y pe :
Aspire 5650:
TravelMate 4260:
The Euro symbol
1.Open a text editor or word processor.
2.Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.
The US dollar sign
1.Open a text editor or word processor.
2.Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the
<4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
24Chapter 1
Page 31
Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:
TAcer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
TAcer eLock Management limits access to external storage media.
TAcer ePerformance Management improves system performance by optimizing disk space, memory and
registry settings.
TAcer eRecovery Management backs up/recovers data flexibly, reliably and completely.
TAcer eSettings Management accesses system information and adjusts settings easily.
TAcer eNet Management hooks up to location-based networks intelligently.
TAcer ePower Management extends battery power via versatile usage profiles.
TAcer ePresentation Management connects to a projector and adjusts display settings conveniently.
For more information, press the <> key to launch the Empowering Technology menu, then click on the
appropriate utility and select the Help function.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
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easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft
Outlook.
There are two passwords that can be used to encrypt/decrypt a file; the supervisor password and the filespecific password. The supervisor password is a “master” password that can decrypt any file on your system;
the file-specific password will be used to encrypt files by default, or you can choose to enter your own filespecific password when encrypting a file.
NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related
passwords!
26Chapter 1
Page 33
Acer eLock Management
Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy
drives to ensure that data can’t be stolen while your notebook is unattended.
TRemovable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
TOptical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
TFloppy disk drives - 3.5-inch disks only.
To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the
three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked
after rebooting, until unlocked.
If you do not set a password, Acer eLock Management will reset back to the initial status with all locks
removed.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
Chapter 127
Page 34
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer
notebook. It provides you with the following options to enhance overall system performance:
TMemory optimization - releases unused memory and check usage.
TDisk optimization - removes unneeded items and files.
TSpeed optimization - improves the usability and performance of your Windows XP system.
28Chapter 1
Page 35
Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by
the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you
with:
TPassword protection.
TRecovery of applications and drivers.
TImage/data backup:
TBack up to HDD (set recovery point).
TBack up to CD/DVD.
TImage/data recovery tools:
TRecover from a hidden partition (factory defaults).
TRecover from the HDD (most recent user-defined recovery point).
TRecover from CD/DVD.
Chapter 129
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NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.
Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health
status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so
your computer runs faster, smoother and better.
Acer eSettings Management also:
TProvides a simple graphical user interface for navigating through the program effortlessly.
TDisplays general system status and advanced monitoring for power users.
TLogs when a hardware component has been removed or replaced.
TPermits you to migrate personal settings.
TKeeps a history log of all alerts that were previously issued.
30Chapter 1
Page 37
Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a
variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook,
or start the program from the Start menu. You also have the option to set Acer eNet Management to start
automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the
freedom to manually adjust the settings to match your needs, simply by right-clicking on the icon in the taskbar.
Acer eNet Management can save network settings for a location to a profile, and automatically apply the
appropriate profile when you move from one location to another. Settings stored include network connection
Chapter 131
Page 38
settings and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety
concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower
Management from the Empowering Technology interface, or double-click the Acer ePower Management icon
in the task tray.
Acer Mode
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other
settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory
Card, Audio, and Wired LAN.
DC Mode
To suit your usage, there are four pre-defined profiles - Entertainment, Presentation, Word Processing, and
Maximum Battery. Or, you can define up to three of your own profiles.
Create new power scheme
1.Assign a name for the new scheme.
2.Choose existing scheme to use as a template.
3.Select whether used for mains (AC) or battery mode.
4.Choose which power options best fit your needs, then click OK.
5.The new profile will appear on the main screen.
Battery status
For real-time battery life estimates based on current usage, refer to the panel on the lower left-hand side of the
window.
32Chapter 1
Page 39
You can also click “Advanced Settings” to:
TSet alarms.
TRe-load factory defaults.
TSelect what actions will be taken when the cover is closed, and set passwords for accessing the system
after Hibernation or Standby.
TView information about Acer ePower Management.
Chapter 133
Page 40
Acer ePresentation Management
Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and
SVGA.
34Chapter 1
Page 41
Hardware Specifications and Configurations
Processor
ItemSpecification
®
CPU type
Core logic
CPU package
CPU core voltage
Intel
1.66/1.83/2/2.16GHz, 667 MHz FSB)
Intel
µ
FCBGA-1466
BIOS
ItemSpecification
BIOS vendorPhoenix
BIOS VersionV1.10
BIOS ROM type512K Flash ROM
BIOS ROM size1MB Flash BIOS
BIOS package32-pin PLCC
Supported protocolsACPI 1.0b/2.0/3.0, PCI2.2, System/HDD Password Security Control, INT
13h Extensions, PnP 1.0a, SMBIOS 2.4, BIOS Boot Specification
(Compaq, Phoenix, INtel), Simple Boot Flag 1.0, Boot Block, PCI Bus
Power Management Interface Specifications USB1.1/2.0, PC Card 95,
IrDA 1.0, Intel AC97 CNR Specification, WfM 2.0, PXE 2.1, Boot Integrity
Service Application Program Interface (BIS) 1.0, PC99a and Mobile
PC2001 Compliant, Intel (R) SpeedStep Technology, Legacy 1394 Device
support, DMI 2.0, PS/2 keyboard and mouse
BIOS password controlSet by setup manual
Second Level Cache
TM
Core
®
945GM/945PM+ICH7-M
Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache,
ItemSpecification
Cache controllerBuilt-in CPU
Cache size
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
2MB for Intel
®
Pentium® M 945GM/945PM Processor
System Memory
ItemSpecification
Memory controller
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket1024MB
Supports maximum memory size2G (by two 1024MB SO-DIMM module)
Supports DIMM typeDDR 2 Synchronous DRAM
Supports DIMM Speed533 MHz
Supports DIMM voltage1.8V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
Built-in Intel
match the above specifications.
®
945GM/945PM
Chapter 135
Page 42
Memory Combinations
Slot 1Slot 2Total Memory
0MB128MB128MB
0MB256MB256MB
0MB512MB512MB
0MB1024MB1024MB
128MB128MB256MB
128MB256MB384MB
128MB512MB640MB
128MB1024MB1152MB
256MB128MB384MB
256MB256MB512MB
256MB512MB768MB
256MB1024MB1280MB
512MB128MB640MB
512MB256MB768MB
512MB512MB1024MB
512MB1024MB1536MB
1024MB0MB1024MB
1024MB128MB1152MB
1024MB256MB1280MB
1024MB512MB1536MB
1024MB1024MB2048MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
ItemSpecification
ChipsetBroadCom BCM4401E
Supports LAN protocol10/100Mbps
LAN connector typeRJ45
LAN connector locationRight side
FeaturesIntegrated 10/100 BASE-T transceiver
Wake on LAN support compliant with ACPI 2.0
PCI v2.2
Modem Interface
ItemSpecification
Data modem data baud rate (bps)56K
Supports modem protocolV.90/V.92
Modem connector typeRJ11
Modem connector locationRight side
Bluetooth Interface
ItemSpecification
Chipset
Built-in Intel
®
ICH7-M
36Chapter 1
Page 43
Bluetooth Interface
ItemSpecification
Data throughput723 bps (full speed data rate)
ProtocolBluetooth 2.0
InterfaceUSB 1.1
Connector typeMini-USB
Wireless Module 802.11b/g (optional device)
ItemSpecification
ChipsetBuilt-in ICH7-M
Data throughput11~54 Mbps
Protocol802.11b+g
InterfaceMini-PCI type II (What does PCI Bus means on the system block
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system states and
data onto the disc prior to power off the whole system.
42Chapter 1
Page 49
→
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
m during POST (when “Press <F2> to enter Setup” message is prompted
PhoenixBIOS Setup Utility
Information
Main Advanced Security Boot Exit
CPU Type :
CPU Speed :
Genunie Intel (R) CPU
1.66GHz
HDD Model Name :
HDD Serial Number :
ATAPI Model Name :
ATAPI Serial Number :
BIOS Version:
VGA BIOS Ver
Serial Number
None
None
V1.10
Intel V1256
xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number N/A
Produce Name
Manufacturer Name: Acer
UUID:
TravelMate 4200
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
22 Byte
32 Byte
16 Byte
16 Byte
32 Byte
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
Chapter 243
Page 50
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:
TTo choose a menu, use the cursor left/right keys (zx).
TTo choose a parameter, use the cursor up/down keys ( wy).
TTo change the value of a parameter, press por q.
TA plus sign (+) indicates the item has sub-items. Press e to expand this item.
TPress ^ while you are in any of the menu options to go to the Exit menu.
TIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
44Chapter 2
Page 51
Information
→
PhoenixBIOS Setup Utility
Information
CPU Type :
CPU Speed :
HDD Model Name :
HDD Serial Number :
ATAPI Model Name :
ATAPI Serial Number :
Main Advanced Security Boot Exit
Genunie Intel (R) CPU
1.66GHz
None
None
BIOS Version:
VGA BIOS Ver
Serial Number
Asset Tag Number
Produce Name
Manufacturer Name: Acer
UUID:
V1.10
Intel V1256
xxxxxxxxxxxxxxxxxxxxxx
N/A
Aspire 5650/TravelMate 4260
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
22 Byte
32 Byte
16 Byte
16 Byte
32 Byte
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
NOTE: The system information is subject to different models.
ParameterDescription
CPU TypeThis field shows the CPU type and speed of the system.
IDE1 Model NameThis field shows the model name of HDD installed on primary IDE master.
IDE1 Serial NumberThis field displays the serial number of HDD installed on primary IDE master.
IDE2I Model NameThis field displays the mofel name of devices installed on secondary IDE master. The hard
IDE2 Serial NumberThis field shows the serial number of devices installed on secondary IDE master.
System BIOS verDisplays system BIOS version.
VGA BIOS VerThis field displays the VGA firmware version of the system.
KBC VerThis field shows the keyboard
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUID NumberThis will be visible only when an internal LAN device is presenting.
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
disk drive or optical drive model name is automatically detected by the system.
UUID=32bytes
Chapter 245
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Information
Main
Advanced Security Boot Exit
Item Specific Help
System Time:[22:03:28]
System Date: [01/23/2006]
System Memory: 640 KB
Extended Memory: XXXMB
Video Memory [128MB]
Shows system base memory size
Shows extended memory size
VGA memory size
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Quiet Boot: [Enabled]
Power on display: [Auto ]
Network boot
F12 Boot Menu
D2D Recovery
[Enabled]
[Disabled]
[Enabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 640MB
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
VGA MemoryShows the VGA memory size. VGA Memory
size=64/128MB
Quiet BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on displayAuto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
D2D RecoveryEnables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
Format: HH:MM:SS
(hour:minute:second) System Time
year)
System Date
Option: Enabled or Disabled
Option:
Auto or Both
Enabled or Disabled
Option:
Option:
Disabled or Enabled
Option:
Enabled or Disabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
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Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Infrared Port (FIR)
[Enabled]
Item Specific Help
Configure Infrared Port
using options:
[Disable]
No configuration
[Enabled]
User configuration
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
DescriptionOption
Infrared Port Configure serial port B using options:
[Disabled]: No configuration
[Enabled]: User configuration
[Auto]: BIOS or OS chooses configuration
(OS Controlled) Displayedd when controlled
by OS
48Chapter 2
Disabled
Enabled
Auto
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
PhoenixBIOS Setup Utility
Information Main Advanced
Security
Boot
Exit
Item Specific Help
Supervisor Password Is :Clear
User Password Is :
HDD Password Is:
Clear
Clear
Supervisor Password
controls accesses of the
Set Supervisor Password
Set User Password
Set Hdd Password
Password on Boot
[Enter]
[Enter]
[Enter]
[Disabled]
whole setup utility.
It can be used to
boot up when Password
on boot is enabled.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
User Password isShows the setting of the user password.
Supervisor Password isShows the setting of the Supervisor password
Set User PasswordPress Enter to set the user password. When
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Primary HardDisk SecurityEnables or disables primary hard disk security
function.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
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1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
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If the new password and confirm new password strings do not match, the screen will display the following
message.
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Boot
e
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
PhoenixBIOS Setup Utility
Information Main Advanced Security Exit
Boot priority order:
1: IDE 0: TOSHIBA MK6025GAS-(PM)
2: IDE 1: MATSHITADVD-RAM UJ-845S
3: IDE 2:
4: USB FDD:
5: PCI LAN: Broadcom MBA
6: USB HDD:
7: USB KEY:
8: USB CDROM:
Boot
Item Specific Help
↑
> or <↓> to select a devic
Use <
devices, then press <F6> to
move it up the list, or <F5> to
move it down the list. Press
<Esc> to escape the menu.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot
Exit Saving Changes
Exit Disarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Item Specific Help
Exit System Setup and save
your changes to CMOS.
Exit
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash:
First, you have to create a crisis diskette. Follow the steps to create a crisis diskette.
1.Insert a floppy disk to the notebook under Windows mode.
2.Execute “wincris.exe”
3.Wait for few minutes. The process will completed automatically.
After you have created crisis diskette, you can then recovery the fail system.
1.Insert the Crisis diskette to the computer.
2.Press Fn+Esc and power on the sytem.
3.The systme will execute the file automatically. Wait for few minutes the system will reboot as the entire
process completed.
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Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TSmall Philips screw driver
TPhilips screwdriver
TPlastic flat head screw driver
TTweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery Pack
Thermal
Door
B*1
D*1
System FanMemory
B*4
Thermal
Module
CPU
F*1
ODD Module
Lower Case
Assembly
D*5
F*1
F*1
Mimi Cover
Middle Cover
F*2
Keyboard
C*2 LCD hinges to logic
D*2 LCD hinges to logic
LCD Module
C*2 on bottom side
C*8 upper case assembly to lower case a ssembly on bottom side
C*2 upper case assembly to lower case assembly on upper side
F*2
HDD Door
H*4
HDD Bracket
Upper Case
Assembly
HDD
Lower Case
Modem
Board
F*1
Main Board
F*2
Speaker Set
Switch Board
(for AS
models)
F*2F*1
Media Board
(for AS
models)
Touchpad
Touchpad
Bracket
F*1
Touchpad
FFC
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LCD Module
B*4
LCD Bezel
G*1 for 15"
G*2 for 15.4"
LCD Inverter
B*2
LCD Panel
G*2 for 15.4"
LCD
Assembly
Wireless
Antenna Set
LCD Cable
Screw List
ItemDescriptionPart Number
ASCREW M2.5*3(NL)86.TAVV5.001
BSCREW M2.5*6(NL)86.TAVV5.002
CSCREW M2.5*10(NL)86.TAVV5.003
DSCREW M2.5*15(NL)86.TAVV5.004
ESCREW M2*2.286.TAVV5.005
FSCREW M2*3(NL)86.TAVV5.006
GSCREW M2*486.TAVV5.007
HSCREW M3*4(NL)86.TAVV5.008
ISCREW D-SUB 4#X40* 1/5-NI (NL)86.TAVV5.009
F*8 (4 on left; 4 on right)
LCD Bracket
Sets
LCD
60Chapter 3
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Removing the Battery Pack
1.Slide the battery latch then remove the battery.
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Removing the HDD Module/Memory/System Fan/Thermal Module/
CPU/ODD Module and LCD Module
Removing the HDD Module
1.Remove the two screws fastening the HDD door.
2.Detach the HDD door from the notebook.
3.Pull the HDD module outwards to disconnect the HDD module from the main board.
4.Take out the HDD module carefully.
Removing the Memory/System Fan/Thermal Module/CPU
1.Remove the six screws fastening the thermal door. (M2.5*15(NL) for red circle; M2*3(NL) for yellow circle)
2.Detach the thermal door from the notebook.
3.Pop out the memory then remove it
4.Use a tweezer to take out the fan cable as shown.
5.Disconnect the fan cable from the main board.
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6.Remove the two screws fastening the system fan.
7.Take out the system fan from the main unit.
8.Remove the four screws fastening the thermal module.
9.Then detach the thermal module carefully.
10. Use a flat-headed screwdriver to release the CPU lock (Turn anti-clockwise).
11. Detach the CPU from the CPU socket carefully.
12. Tear off the tape fastening the antenna set.
13. Then remove the antenna protection cover.
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14. Remove the screw holding the mini cover.
15. Detach the mini cover from the main unit.
Removing the ODD Module
1.First, remove the screw fastening the ODD module as shown.
2.Push the ODD module outwards then remove it.
Removing the LCD Module
1.Open the LCD module as shown (See the left and the middle picture).
2.Detach the middle cover from the main unit carefully.
3.Remove the screw fastening the keyboard.
4.Then turn over the keyboard as shown.
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5.Disconnect the keyboard cable from the main board.
6.Turn over the notebook, remove two screws fastening the LCD module on the bottom.
7.Then turn the notebook to the front side. Take out the antenna then disconnect the LCD cable (See the
middle and the right images).
8.Remove four screws fastening the LCD module (M2.5*10(NL) for yellow circles; M2.5*15(NL) for red
circles).
9.Then detach the entire LCD module from the main unit carefully.
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Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.Remove two screws fastening the upper case assembly to the lower case assembly.
2.Disconnect the LED board cable from the main board.
3.Disconnect the touchpad cable from the main board.
4.Remove eight screws fastening the upper case assembly and the lower case assembly on the bottom as
shown.
5.Detach the upper case assembly carefully.
Disassembling the Upper Case Assembly
6.Remove the two screws fastening the media board.
7.Take out the media board cable from the lower case as shown.
8.Detach the media board from the upper case carefully.
NOTE: Only Aspire 5650 series have media board.
9.Tear off the mylar on top of the touchpad bracket.
10. Remove the screws holding the touchpad bracket.
11. Then detach the touchpad bracket from the uppwer case.
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12. Disconnect the touchpad FFC.
13. Then remove the touchpad FFC from the touchpad.
14. Detach the touchpad from the upper case.
Disassembling the Lower Case Assembly
1.Detach the switch board from the main board.
2.Remove the screw fastening the modem board.
3.Disconnect the modem board from the main board then detach the modem board.
4.Detach the modem cable from the lower case.
5.Disconnect the speaker cable from the main board.
6.Then disconnect the microphone cable from the main baord.
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7.Remove the screw fastening the main board to the lower case.
8.Pull the lower case outwards as the image shows and detach the main board from the lower case
carefully.
9.Take out the microphone from the lower case.
10. Remove the two screws fastening the speaker set.
11. Take out the speaker from the lower case.
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Disassembling the LCD Module
1.Remove the four screw caps as shown.
2.Remove the four screws holding the LCD bezel.
3.Then detach the LCD bezel from the LCD module.
4.Remove the screw fastening the LCD inverter.
5.Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter.
6.Disconnect the LCD power cable on the other side.
7.Remove the two screws fastening the LCD assembly.
8.Take out the LCD assembly from the LCD panel.
9.Tear off the tape fastening the LCD cable.
10. Remove the four screws fastening the LCD right bracket.
11. Remove the LCD right bracket.
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12. Remove the four screws holding the LCD left bracket.
13. Remove the LCD left bracket.
70Chapter 3
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Disassembling the External Modules
Disassembling the HDD Module
1.Remove two screws hodling the HDD bracket on one side.
2.Remove another two screws fastening the HDD bracket on the other side.
3.Detach the HDD from the HDD bracket.
Disassembling the ODD Module
1.Remove the three screws holding the optical bracket.
2.Remove the optical bracket from the optical disk drive.
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72Chapter 3
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Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 75.
“Power-On Self-Test (POST) Error Message” on
page 78
“Undetermined Problems” on page 90
“Error Message List” on page 79
“Power-On Self-Test (POST) Error Message” on
page 78
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 78
“Intermittent Problems” on page 89
“Undetermined Problems” on page 90
Chapter 4
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Power Adapter” on page 76
T“Check the Battery Pack” on page 77
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
TReplace the System board.
TIf the problem is not corrected, see “Undetermined Problems” on page 90.
TIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 77.
76Chapter 4
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 90.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
78Chapter 4
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Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 74.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 74.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 74.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 74.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
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Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 75..
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 75..
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly.
System board
System board
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Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt (NMI)
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST
values
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3BIOS ROM checksum
17hInitialize cache before memory autosize
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controller
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAutosize DRAM
29hInitialize POST Memory Manager
2AhClear 215 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx
2Eh1-3-4-3RAM failure on data bits xxxx of low byte of
2FhEnable cache before system BIOS shadow
30h1-4-1-1RAM failure on data bits xxxx of high byte of
32hTest CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shut down
38hShadow system BIOS ROM
3AhAutosize cache
3ChAdvanced configuration of chipset registers
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
memory bus
memory bus
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CodeBeepsPOST Routine Description
46h2-1-2-3Check ROM copyright notice
48hCheck video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters in system
4BhQuietBoot start (optional)
4ChShadow video BIOS ROM
4EhDisplay BIOS copyright notice
50hDisplay CPU type and speed
51hInitialize EISA board
52hTest keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay prompt “Press F2 to enter SETUP”
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to User Patch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB
recovery
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
86hRe-initialize onboard I/O ports
87hConfigure Motherboard Configurable Devices
(optional)
88hInitialize BIOS Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
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CodeBeepsPOST Routine Description
8ChInitialize floppy controller
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short
beeps on checksum failure.
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done- prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
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CodeBeepsPOST Routine Description
D2hUnknown interrupt
CodeBeeps
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
System Check” on page 75.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 75.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 75.
Hold and press the power switch for more than 4 seconds.
System board
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Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be chargedSee “Check the Battery Pack” on page 77.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationSee “Save to Disk (S4)” on page 42.
Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 42.
LCD cover switch
System board
See “Save to Disk (S4)” on page 42.
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 42.
LCD cover switch
System board
oand see if the computer enters hibernation mode.
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Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 90.
88Chapter 4
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 75.):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM
TCD-ROM/Diskette drive Module
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
TSystem board
TLCD assembly
90Chapter 4
Page 97
Jumper and Connector Locations
Board Layout
Top View
Chapter 5
1JP1LCD Connector10SW7Touchpad Down Button
2SW1Lid Switch11SW2Touchpad Up Button
3JP3MDC Connector12SW5Touchpad Left Button
4JP2Power Button Connector13SW3Touchapd Left Button