Acer Aspire 3935 Service Manual
Acer Aspire 3935
Notebook Computer Service Guide
Service guide files and updates are available
on the Acer/CSD web site; for more
information, go to
http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Refer to the table below for changes made on this version of the Acer Aspire 3935 Notebook Computer
Service Guide.
Date Chapter Updates
ii Acer Aspire 3935 Service Guide
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this guide is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Acer Aspire 3935 Service Guide iii
Conventions
The following textual conventions are used in this service guide.
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from
doing or not doing specific action s.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.
iv Acer Aspire 3935 Service Guide
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for our "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT
part number code to those given in the FRU list of this printed service guide. You MUST use the list provided
by your regional Acer office to order FRU parts for repair and service of customer machines.
Acer Aspire 3935 Service Guide v
vi Acer Aspire 3935 Service Guide
Chapter 1 – Features and Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Display and Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Keyboard and Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
LED Indicators and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Ergonomics and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Close Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2 – System Utilities
Table of Contents
Phoenix SecureCore Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Accessing the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Navigating through the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 3 – System Disassembly
Disassembly Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Stages of the Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Equivalent Torque Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
System Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Pre-disassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
External Modules Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Removing the Lower Case Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Removing the WWAN (3G) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Main Unit Disassembly 38
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Thermal Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the Fingerprint Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
vii Acer Aspire 3935 Service Guide
Table of Contents
Removing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Cover Switch Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Optical Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the Heat Sink Fan (HSF) Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the DC-in Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
LCD Module Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the LCD Panel Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the CCD Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Chapter 4 – Troubleshooting
Clearing a BIOS Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Unlocking the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Creating the BIOS Crisis Recovery Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Performing a BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
POST Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
POST Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
BIOS Beep Codes for Boot Block in Flash ROM . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Online Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Chapter 5 – System Architecture
Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 6 – Field Replaceable Unit (FRU) List
Acer Aspire 3935 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Acer Aspire 3935 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Appendix A – Model Definition and Configurations . . . . . . . . . . . . . . . . . . . .92
Appendix A – Test Compatible Components . . . . . . . . . . . . . . . . . . . . . . . . . .119
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Acer Aspire 3935 Service Guide viii
Chapter 1
Features and Specifications
This chapter lists the features and specifications of the Acer Aspire 3935 system.
Features
This tables in this section list the features and environmental requirements of the computer.
NOTE: The features listed in this section are for reference only. The exact configuration of your PC depends
on the model purchased.
Hardware
Component Description
Processor Intel Core 2 Duo Mobile Processor or Intel Celeron 2 Series Processor
System chipset • Mobile Intel GM45 Graphics Memory Controller Hub (GMCH) - north
bridge
• Intel I/O Controller Hub 9M (ICH9M) - south bridge
Memory • Two DIMM slots supporting DDR3 1066 MHz modules (PC3-8500)
Expansion options • 5-in-1 card reader slot
Media storage • 1.8- or 2.5 inch SATA hard disk drive (HDD); or 1.8-in solid state drive
Connectivity • Ethernet: Gigabit Ethernet; Wake-on-LAN ready
I/O ports • Acer Bio-Protection fingerprint reader
Audio • Dolby-optimized surround sound system with two built-in stereo
• Maximum memory of 8 GB using two 4 GB soDIMM
• Dual channel SDRAM support
• Supports MultiMediaCard (MMC), Secure Digital (SD), xD-Picture Card
(xD), Memory Stick (MS), and Memory Stick PRO (MS PRO) cards
(SSD)
• Slim type Super Multi optical disc drive (ODD)
• WLAN: Intel WiFi Link 5100 (512AG_MMWG or 512AN_HMWG) / Intel
Ultimate N WiFi Link 5300 (533AN_MMWG2)
• WWAN: UMTS/HSPA at 850/1900/2100 MHz and quad-band GSM/
GPRS/EDGE (850/900/1800/1900 MHz)
• WPAN: Bluetooth 2.0+Enhanced Data Rate (EDR) / Bluetooth 2.1
• VGA port
• Ethernet port (RJ-45)
• Three USB 2.0 ports
• Microphone-in jack
• Line-out jack with S/PDIF support
• DC-in jack for AC adapter
speakers
• Built-in microphone
• S/PDIF support for digital speakers
• High-definition audio system
• MS-Sound compatible
• Microphone-in and line-out jacks
Acer Aspire 3935 Service Guide 1
Component Description
Power supply •4-cell 42.9 W 2900 mAh or 8-cell 85.8 W 5800 mAh Lithium Ion battery
pack
•3-pin 65 W AC adapter
• Charging period:3–3.5 hours for 0–80%,4–4.5 hours for 0–99%,4.5–5
hours for 0–100% (charge-in-use)
Physical specifications • Dimension (W × D × H): 323 × 236 x 20/25.4 mm (12.8 × 9.3 × 0.8/1 in)
• Weight (with 4 cell battery pack): 1.9 kg (4.18 lb)
Display and Camera
Component Description
Display type • 13.3” HD LCD panel
• Supported resolutions: 1366×768, 12 80×768, 1280×720, 1 024×768, and
800×600
• 16:9 aspect ratio
• Simultaneous multi-window viewing via Acer GridVista
• Function control keys for manual adjustment of the display panel
brightness level
Webcam Integrated Acer Crystal Eye webcam
Keyboard and Pointing Device
Component Description
Keyboard • 86-/87-/91-key keyboard with embedded numeric keypad, inverted-T
cursor keys, Internet scroll key, and 12 function keys (hotkeys)
• Multilanguage support
• Spill-proof
Pointing device • Up/down scroll segment
• Touchpad on/off function
• Adjustable touchpad sensitivity function
• Spill-resistant
LED Indicators and Buttons
Component Description
LED indicators • Num Lock (blue)
• Caps Lock (blue)
• Media activity (blue)
• Power (blue/orange)
• Battery (blue/orange)
2 Acer Aspire 3935 Service Guide
Component Description
Buttons with LED indicator • Power (white)
• Volume adjust (blue)
• Volume mute (blue)
• WWAN (green)
• WLAN (orange)
• Bluetooth (blue)
• Backup (blue)
• PowerSmart (green)
• Touchpad (orange)
Software
Aspect Description
Operating system support Microsoft Genuine Windows Vista
System utilities • Phoenix SecureCore Setup Utility - for configuring the system hardware
and related function. Go to page
• Acer Backup Management
Power management • ACPI 3.0 (Advanced Configuration Power Interface) standard
• Energy Star-compli ant
75 for more information
Ergonomics and Security
Aspect Description
Ergonomics • Spill-resistant keyboard and touchpad
• Status LED ind icators allows constant monitoring of basic system functions
• Function control keys allows convenient control of various system
operations
• User-programmable launch button for priority applications
• DIY HDD and memory upgrade options
• High-capacity, rechargeable battery pack
• ACPI-compliant power management system
Security • Acer Bio-Protection fingerprint solution
• BIOS-based user , supervisor, and HDD passwo rds
• Kensington lock
Environmental Requirements
Aspect Description
Operating temperature 5 to 35 °C (41 to 95 °F)
Operating humidity 20% to 80% RH non-condensing
Acer Aspire 3935 Service Guide 3
System Tour
The pictures and tables in this section illustrate the physical outlook of the computer.
Top View
Item Icon Component Function
1 Acer Crystal Eye
webcam
2 Display screen Also called Liquid Crystal Display (LCD), displays computer
3 Power button/indicator Press to toggle the computer on and off. The button lights up
4 Volume mute Adjusts or mute the sound volume. The buttons light up blue
Volume control buttons/
indicators
5 Caps Lock indicator Lights up blue when Caps Lock is act ivated.
6 Keyboard For entering data into your computer.
7 Touchpad Touch-sensitive pointing device which functions like a
8 Media activity indicator Lights up blue when there is hard drive, optical drive, or
Power indicator Indicates the computer’s power status.
Battery indicator Indicates the computer's battery status.
Web camera for video communication.
NOTE: The webcam feature is only available for certain
models.
output.
white when the computer is in DC mode or is turned on.
when volume is adjusted or muted.
computer mouse.
memory card activity.
•Blue - The computer is powered on.
• Orange - The computer is in standby mode.
•Blue - The computer is in AC mode.
• Orange - The battery is being charge.
• Flashing orange - The battery power is below critical
level; battery requires charging.
4 Acer Aspire 3935 Service Guide
Item Icon Component Function
9 Click buttons The left and right buttons functi on like t he left and right mouse
buttons.
The center button is the Acer Bio-Protection fingerprint
reader. It supports the FingerNav 4-way control function.
NOTE: The Acer Bio-Protection fingerprint reader feature is
only available for certain models.
10 Microphone Built-in internal microphone for sound recording.
11 Palmrest Comfortable support area for your hands when you use the
computer.
12 Touchpad button/
indicator
13 3G 3G WWAN
communication button/
indicator
WLAN communication
button/indicator
Bluetooth
communication button/
indicator
Backup button/indicator Press to launch the Acer Backup Management utility and
14 Num Lock indicator Lights up blue when Num Lock is activated.
Toggles the touchpad on and off. The button lights up orange
when the touchpad is enabled.
Enables/disables the 3G Wireless Wide Area Network
(WWAN) function. The button lights up green when the
WWAN function is enabled.
NOTE: The 3G feature is only available for certain models.
Enables/disables the Wireless LAN (WLAN) function. The
button lights up orange when the WLAN function is enabled.
Enables/disables the Bluetooth function. The button lights up
blue when the Bluetooth function is enabled.
NOTE: The Bluetooth feature is only available for certain
models.
perform a data backup. The button lights up blue during the
backup process.
15 Acer PowerSmart
button/indicator
16 Speakers Left and right speakers deliver stereo audio output.
Press to put your computer into power-saving mode. The
button lights up green when this happens.
Acer Aspire 3935 Service Guide 5
Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F2> System property Opens the System Property panel for displaying
system information.
<Fn> + <F4> Sleep Puts the computer in Sleep mode .
<Fn> + <F5> Display toggle Switches display output between the display screen,
an external monitor (if connected) and both.
<Fn> + <F6> Screen blank Turns the display screen backlight off to save power.
Press any key to turn it back on.
<Fn> + <F8> Speaker toggle Turns the speakers on and off.
<Fn> + < >
<Fn> + < >
<Fn> + < >
<Fn> + < >
Volume up Increases the sound volume.
Volume down Decreases the sound volume.
Brightness up Increases the screen brightness.
Brightness down Decreases the screen brightness.
Close Front View
Item Icon Component Function
1 5-in-1 card reader Supports MMC, SD, xD, MS, and MS PRO cards.
Rear View
Item Component
1 Battery pack
6 Acer Aspire 3935 Service Guide
Left View
SPDIF
Item Icon Component Function
1 DC-in jack Connects to the AC adapter.
2 Ventilation slots Enable the computer to stay cool, even after prolonged use.
3 External display (VGA)
port
4 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB
5 Microphone-in jack Accepts inputs from external microphones.
Connects to a display device (e.g., external monitor, LCD
projector).
camera).
6 Line-out jack (with
S/PDIF support)
Connects to audio line-out devices such as speakers, or
headphones.
Right View
Item Icon Component Function
1 Optical disc drive (ODD) Internal optical drive; accepts CDs or DVDs.
2 ODD access indicator Lights up when the optical drive is active.
3 ODD eject button Ejects the optical disc from the drive.
4 Emergency eject hole Ejects the optical drive tray when the computer is turned off.
5 2.5-in HDD bay In certain models, houses a second hard disk instead of an
6 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB
Note: Insert a paper clip to the emergency eject hole to eject
the ODD tray when the computer is off.
optical disc drive.
camera).
Acer Aspire 3935 Service Guide 7
Item Icon Component Function
7 Kensington lock notch Connects to a Kensington-compatible computer security lock.
Note: Wrap the computer security lock cable around an
immovable object such as a fixed table or the handle of a
locked drawer. Insert the lock into the notch and turn the key
to secure the lock. Some keyless models are also available.
3 Ethernet port (RJ-45) Connects to an Ethernet 10/100/1000-based network
Base View
Item Icon Component Function
1 Battery bay Houses the computer's battery pack.
2 Battery lock Locks the battery pack in position.
3 Memory compartment Houses the computer's memory modules.
4 HDD bay Houses the computer's hard disk.
5 Ventilation slots and
cooling fan
6 Battery release latch Releases the battery pack for removal.
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the fan opening.
8 Acer Aspire 3935 Service Guide
Specifications
Processor
Item Processors Type
Type Intel Core 2 Duo Mobile Processor
Processor number P7350 P7450 P8400 P8600 P8700 P9500
CPU speed 2.0 GHz 2.13 GHz 2.26 GHz 2.40 GHz 2.5 3 G Hz 2.53 GHz
Bus speed 1066 MHz
L2 cache 3 M B 6 MB
Package type Micro-FCPGA
Core stepping M0 R0 C0
Thermal design power 25W
System Chipsets
Item Specification
North bridge Mobile Intel GM45 Express Chipset
South bridge 82801IBM I/O Controller Hub (ICH9M)
System Controllers
Item Specification
Hard drive Integrated in the ICH9M
Memory Integrated in the Mobile Intel GM45 Express Chipset
Video Integrated in the Mobile Intel GM45 Express Chipset
VGA memory Intel UMA
Audio Realtek ALC272 4-Channel High-definition Audio Codec
Wireless LAN Intel WiFi Link 5100 (512AG_MMWG or 512AN_HMWG) / Intel Ultimate N WiFi Link 5300
(533AN_MMWG2)
Antenna WNC WiMax/WiFi PIFA
WWAN (3G) Option GTM382 E High-speed PCI Express MiniCard / Qualcomm UNDP-1 (Gobi)
Wireless Solution
Ethernet Broadcom NetLink BCM5784 Gigabit Ethernet Controller with PCI Express
Modem External USB Lite + LSI modem
Bluetooth Broadcom BCM2046 Single-Chip Bluetooth EDR HCI Solution / Broadcom Blutonium
BCM2045 Advanced Single-Chip Bluetooth Solution
Keyboard Winbond WPCE773LAODG
Card reader Realtek RTS5158E
Fingerprint reader Validity VFS201 Fingerprint Sensor
CardBus Richtek RTS5159-GR
Video
Item Specification
Video controller Integrated in the Mobile Intel GM45 Express Chipset
FSB speed 667 MHz / 800 MHz / 1066 MHz
Dual Independent Display support Yes
Graphics output LVDS, SDVO, TV Out, CRT, DVI, HDMI, DisplayPort
Acer Aspire 3935 Service Guide 9
Audio
Item Specification
Audio controller Realtek ALC272 4-Channel High-definition Audio Codec
Codec features Microsoft WLP 3.10-compliant, WaveRT-based audio function driver for Windows Vista
Audio features High-definition audio system, MS-Sound compatible, built-in stereo speakers;
microphone-in and line-out jacks
WLAN
Item Specification
Model Intel WiFi Link
512AG_MMW
Connector interface Mini Card form factor, based on PCIe electrical interface
IEEE WLAN standard 802.11a/b/g 802.11a/b/g and Draft-N 802.11a/b/g and Draft-N
Radio on/off control5 Supported in both hardware and software
Dimensions (H x W x D) 2.0 × 1.18 × 0.13 in (50.95 × 30 × 3.30 mm)
Weight 7.0 g
Intel WiFi Link
512AN_HMW
Intel Ultimate N WiFi Link
533AN_MMWG
WWAN
Item Specification
Model Option GTM382 E Qualcomm UNDP-1 (Gobi)
Connector interface Mini Card form factor, based on PCIe electrical interface
Supported protocols W-CDMA (HSDPA and HSUPA), GSM/
EDGE, 3G
GPS function No Yes
Radio on/off control5 Supported in both hardware and software
W-CDMA (HSDPA and HSUPA), GSM/
EDGE, CDMA2000 1x, 1x EV-DO,
Ethernet
Item Specification
Ethernet controller Broadcom NetLink BCM5784 Gigabit Ethernet Controller with PCI Express
LAN protocol 10/100/1000 Mbps
LAN connector type RJ-45
Features Onboard Fast Ethernet, Wake on LAN ready
Bluetooth
Item Specification
Model Broadcom Blutonium BCM2045 Broadcom BCM2046
Version Bluetooth 2.0 (backward compatible with
1.1, 1.2)
EDR support Yes
Practical data rate 2.1 Mbit/s
Bluetooth 2.1 (backward compatible with
2.0, 1.1, 1.2)
10 Acer Aspire 3935 Service Guide
Keyboard
Item Specification
Keyboard controller Winbond WPCE773LAODG
Brand Darfon
Features • 86-/87-/91-key keyboard with embedded numeric keypad, inverted-T cursor keys,
Internet scroll key, and 12 function keys (hotkeys)
• Multilanguage support
• Spill-proof
Fingerprint Reader
Item Specification
Model Validity VFS201 Fingerprint Sensor
Sensor packaging Kapton Chip-On-Flex (COF)
Active imaging size 10 mm (200 pixel) wide image
Scanner resolution 20 pixels/mm (508 DPI) with 256 levels of grayscale at 8 bits per pixel
Interface USB 1.1 and 2.0 full speed compliant
Operating voltage 3.3 V
RoHS compliant Yes
Card Reader
Item Specification
Card reader controller Realtek RTS5158E
Card compatibility MMC, SD, xD, MS, and MS PRO
Memory
System Memory
Item Specification
Memory controller Integrated in the Mobile Intel GM45 Express Chipset
Number of DIMM slot 2
Maximum memory size 8 GB using two 4 GB SO-DIMMs
DIMM speed 1066 MHz modules (PC3-8500)
DIMM type 204-pin SO-DIMM
Memory module combinations Y ou can install memory modules in any combinati on as long as they match
the above specifications.
Acer Aspire 3935 Service Guide 11
Memory Module
Item Specification
Brand Elpida Micron Samsung
Part name EBJ11UE6BAU0-AE-E MT8JSF12864HY-1G1 M471B2874DZ1-CF8, M471B2873EH1-CF8
Density 1 GB
Data rate 1066 MHz
RoHS
compliant
Brand Elpida Hynix Micron Samsung
Part name EBJ21UE8BAU0-AE-E HMT125S6AFP8C-G7 MT16JSF25664HY-
Density 2 GB
Data rate 1066 MHz
RoHS
compliant
Yes
Yes
1G1D1.
M471B5673DZ1-CF8
M471B5673EH1-CF8
Hard Disk Drive
SATA Hard Drives
60-and 80-GB HDD
Item Specification
Product Samsung Spinpoint N3C T oshiba MKxx17GSG Series
Model HS06VHF HS08VHF MK8017GSG
Capacity (GB) 60 80 80
Interface SATA 1.5
Form factor 1.8 in c h
Sector size (bytes) 512
Data buffer (MB) 16 8
Rotational speed (RPM) 5400 5400
Latency average (ms) 8.3 5.55
Interface transfer rate (Gbps) 1.5 1.5
Seek time, typical (ms) 14 15
Shock, operating 600 G/2ms 500 G/2ms
Temperature, operating 0 to 60 °C 5 to 55 °C
Height (mm) 5.0 8.0
Dimension (W x D, mm) 78.5 x 54.0 78.5 x 54.0
Weight (g) 52 60
12 Acer Aspire 3935 Service Guide
120-GB HDD
Item Specification
Product Samsung Spinpoint N3C Toshiba MKxx29GSG Series
Model HS12VJF MK1229GSG
Interface SATA 1.5
Form factor 1.8 in c h
Sector size (bytes) 512 512
Rotational speed (RPM) 5400 5400
160-GB HDD
Item Specification
Product Samsung
Spinpoint
N3C
Model HS16VJF MK1629GSG HTS543216L9A300 ST9160310AS WD1600BEVT
Interface SATA 1.5 SATA 3.0
Form factor 1.8 inch 2.5-inch
Sector size (bytes) 512
Rotational speed (RPM) 5400
Toshiba
MKxx29GSG
Series
HGST Travelstar
5K320
Seagate
Momentus
5400.5
WD Scorpio
Blue
250-GB HDD
Item Specification
Product Toshiba
MKxx29GSG Series
Model MK2529GSG HTS545025B9A300 ST9250315AS WD2500BEVT
Interface SATA 1.5 SATA 3.0
Form factor 1.8 inch 2.5 inch
Sector size (bytes) 512
Rotational speed (RPM) 5400
Hitachi Travelstar
5K500.B
Seagate Momentus
5400.6
WD Scorpio Blue
320-GB HDD
Item Specification
Product Hitachi Travelstar
5K500.B
Model HTS545032B9A300 ST9320320AS MK3255GSX WD3200BEVT
Form factor 2.5 inch
Interface SATA 3.0
Sector size (bytes) 512
Rotational speed (RPM) 5400
Seagate Momentus
5400.5
Toshiba
MKxx55GSX
WD Scorpio Blue
Acer Aspire 3935 Service Guide 13
500-GB HDD
Item Specification
Product Hitachi Travelstar 5K500.B Seagate Momentus 5400.6 WD Scorpio Blue
Model HTS545050B9A300 ST9500325AS WD5000BEVT
Form factor 2.5 inch
Interface SATA 3.0
Sector size (bytes) 512
Rotational speed (RPM) 5400
Solid State Drive
Item Specification
Model Samsung
64GB MLC
SSD
Capacity (GB) 64 80 128 160
Form factor 1.8 inch
Interface SATA 3.0
Interface transfer rate 300 MB/s
S.M.A.R.T support Yes
Intel X18-M Mainstream
SATA SSD –
SSDSA1MH080G1
Samsung
128GB MLC
SSD
Intel X18-M Mainstream
SATA SSD –
SSDSA1MH160G1
Optical Disc Drive
Item Specification
Brand HLDS Panasonic TSST
Model GU10N GS20N UJ-867 TS-U633A TS-D633A
Drive type Super Multi Slim DVD Rewriter
Drive-loading mechanism Tray Slot Slot Tray Slot
Write/read speed 8x 8x 8x 8x 8x
Tray height (mm)) 9.5 9.5 9.5 9.5 9.5
LCD Panel
Item Specification
Brand AUO LPL
Model B133XW01 LP133WH2
Screen size (diagonal, inch) 13.3 13.3
Type Wide XGA Wide XGA
Backlight LED LED
Contrast ratio 500:1 500:1
Response time (ms) 8 16
Optical coating Anti-glare Anti-glare
Interface LVDS
14 Acer Aspire 3935 Service Guide
Webcam
Item Specification
Brand Suyin
Model Camellia
Resolution 0.3M
Lens 2G
DV capability Yes
AC Adapter
Item Specification
Brand Delta Hipro Lite-On
Model SADP-65KB DFJ
SADP-65KB B FJG
SADP-65KB B FJA
Output rating 19.5 V 19.5 V 19 V
Output power 65 W 65 W 65 W
HP-OK065B13 PA-1650-02AC
Battery Pack
Item Specification
Brand Panasonic Sanyo
Capacity 2900 mAh 5800 mAh 2800 mAh 5600 mAh
Pack capacity 4 cells, 2.0 mAh 8 cells, 2.0 mAh 4 cells, 2.0 mAh 8 cells, 2.0 mAh
Type Lithium-ion, 4S1P Lithium-ion, 4S2P Lithium-ion, 4S1P Lithium-ion, 4S2P
Power Management
Power status ACPI mode
G3 • Mechanical Off - All devices in the system are turned off completely. No electrical current is
running through the system. Except for the real-time clock, power consumption is zero. The
machine can be worked on without damaging the hardware or endangering service
personnel. –
G2 (S5) • Soft Off - The computer consumes a minimal amount of power. No user mode or system
mode code is run. It is not safe to disassemble the machine in this state.
G1 • Sleeping - The computer consumes a small amount of power, user mode threads are not
being executed, and the system “appears” to be off (from the end use r’s perspective, the
display is off, and so on). It is not safe to disassemble the machine in this state.
G0 (S0) • Working - The system dispatches user mode (application) threads and they execute. In this
state, peripheral devices are having their power state changed dynamically. The user can
select, through some UI, various performance/power characteristics of the system to have
the software optimize for performance or ba ttery li fe. The system responds to external event s
in real time. It is not safe to disassemble the machine in this state.
BIOS Setup and Antivirus
Item Specification
Setup utility Phoenix SecureCore Setup Utility
Antivirus McAfee
Acer Aspire 3935 Service Guide 15
16 Acer Aspire 3935 Service Guide
Chapter 2
System Utilities
Phoenix SecureCore Setup Utility
Phoenix SecureCore Setup Utility is a hardware configuration program built into your system's Basic Input/
Output System (BIOS). Since most systems are already properly configured and optimized, there is normally
no need to run this utility.
You will need to run this utility under the following conditions:
• When changing the system configuration including:
• Setting the system time and date
• Configuring the hard drives
• Specifying the boot device sequence
• Configuring the power management modes
• Setting up system passwords or making other changes to the security setup
• When a configuration error is detected by the system and you are prompted ("Run Setup" message) to
make changes to the BIOS settings.
IMPORTANT: If you repeatedly receive “Run Setup” messages, the RTC battery located on the mainboard
(RTC1) may be defective. In this case, the system cannot retain configuration values in CMOS.
Replace the RTC battery with a new one.
NOTE: For ease of reading, Phoenix SecureCore Setup Utility will be simply referred to as “Setup” or “Setup
Utility” in this Service Guide.
In the descriptive tables following each of the menu screen illustrations, settings in boldface are the
default and suggested parameter settings.
The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM, which allows configuration data to be retained when power is
turned off. The values take effect when the system is booted. POST uses these values to configure the
hardware. If the values and the actual hardware do not agree, POST generates an error message. You must
run this utility to change the BIOS settings from the default or current configuration.
Acer Aspire 3935 Service Guide 17
Accessing the Setup Utility
Menu bar
Legend bar
Phoenix SecureCore(tm) Setup Utility
Main
CPU Type:
CPU Speed:
IDE0 Model Name:
I D E 0 Se ri al N um be r:
ATAPI Model Name:
System BIOS Version:
VGA BIOS Version:
KBC Version:
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
Intel (R) Core (TM)2 Duo CPU T6400 @ 2.00 GHz
2.00GHz
XXXXXXXXXXX-(XX)
XXXXXXXX
XXXXXXXXXXX-XXX XX-XXXX-(XX)
VX.XX
XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX
XX.XX
XXXXXXXXXXXXXXXXXXXXXXX
None
Aspire 5738
Acer
XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e an d Ex it
Information Security Boot Exit
1. Turn on the computer.
If the computer is already turned on, save your data and close all open applications, then restart the
computer.
2. During POST, press F2.
If you fail to press F2 before POST is completed, you will need to restart the computer. Use the left ( )
and right ( ) arrow keys to move between selections on the menu bar.
18 Acer Aspire 3935 Service Guide
Navigating through the Setup Utility
Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various
menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective
functions.
Key Function
and
F5 and F6 To select a value for the currently selected field (only if it is user-conf igurable). Press these
Enter To select a field value (a pop-up menu displays) or submenu screen.
Esc If you press this key:
F1 or Alt-H To bring up the General Help window. The General Help window describes other Setup
F9 Press to load default system values.
F10 Press to save changes and close the Setup Utility.
and To move between selections on the menu bar.
To move the cursor to the field you want.The currently selected field will be highlighted. The
right side of each menu screen displays a field help panel—
panel displays the help text for the c urrently selected field. It updates as you move the cursor to
each field.
keys repeatedly to display all possi ble entries. A p arameter that i s enclosed in square brackets
[ ] is user-configurable. Grayed-out parameters are not user-configurable for one of the
following reasons:
The field value is auto-configured or auto-detected.·
The field value is informational only.
The field is password-protected.
Indicates a submenu field. To view a submenu screen, use the and keys to move the
cursor to the submenu you want, then press Enter.
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
navigation keys that are not displayed on the legend bar.
Item Specific Help panel. This
Setup Utility Menus
The Setup Utility has five menus for configuring the various system functions. These include:
• Information
•Main
• Security
• Boot
• Exit
NOTE: The screenshots used in this section are for illustration only. The values displayed may not be the
same as those in your computer.
Acer Aspire 3935 Service Guide 19
Information
Phoenix SecureCore(tm) Setup Utility
Main
CPU Type:
CPU Speed:
IDE0 Model Name:
I D E 0 Se ri al N um be r:
ATAPI Model Name:
System BIOS Version:
VGA BIOS Version:
KBC Version:
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
Intel (R) Core (TM)2 Duo CPU T6400 @ 2.00 GHz
2.00GHz
XXXXXXXXXXX-(XX)
XXXXXXXX
XXXXXXXXXXX-XXX XX-XXXX-(XX)
VX.XX
XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX
XX.XX
XXXXXXXXXXXXXXXXXXXXXXX
None
Aspire 5738
Acer
XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e an d Ex it
Information Security Boot Exit
The Information menu screen displays a summary of your computer hardware information. These information
are necessary for troubleshooting and may be required when asking for technical support.
The following table describes the information displayed in the Information menu screen.
Field Description
CPU Type Displays the processor model.
CPU Speed Displays the processor speed.
IDE0 Model Name Displays the model name of the hard drive installed on the primary IDE master.
IDE0 Serial Number Displays the serial number of the hard drive installed on the primary IDE master.
IDE1 Model Name Displays the model name of the hard drive installed on the secondary IDE master.
IDE1 Serial Number Displays the serial number of the hard drive installed on the secondary IDE master.
ATAPI Model Name Displays the model name of the optical disc drive inst alled in the system.
System BIOS Version Displays the current system BIOS version.
VGA BIOS Version Displays the current VGA BIOS version.
KBC Version Displays the keyboard controller version.
Serial Number Displays the system serial number.
Asset Tag Number Displays the system asset tag number
Product Name Displays the officia l model name of the computer.
Manufacturer Name Displays the manufacturer of the computer.
UUID Displays your computer’s UUID (universall y unique id entifier). UUID is an identifier
standard used in software constructio n, standardized by the Open Software
Foundation (OSF) as part of the Distributed Computing Environment (DCE).
20 Acer Aspire 3935 Service Guide
Main
Phoenix SecureCore(tm) Setup Utility
Main
Item Specific Help
<Tab>, <Shift-Tab>, or
<Enter> selects field.
System Time:
System Date:
System Memory:
Extended Memory:
Video Memory:
Quiet Boot:
Network Boot:
F12 Boot Menu:
D2D Recovery:
SATAMode
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e an d Ex it
Information Security
Boot
Exit
[]
[]
:10:10
03/05/2009
632 KB
4093 MB
512 MB
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[AHCI]
10
The Main menu screen allows you to configure the basic system settings.
The following table describes the parameters in this screen.
Field Description Value
System Time Sets the system time. HH:MM:SS
System Date Sets the system date. MM/DD/YYYY
System Memory Displays the size of system memory detected during boot-up.
Extended Memory Displays the size of exte nded memory detected du ring boot-up. Extended memory = Total
Video Memory Displays the size of video memory detected during boot-up.
Quiet Boot Enables or disables the Quiet Boot function.
Network Boot When enabled, a remote host with appropriate boot image can
F12 Boot Menu Enables or disables the Boot menu during POST. Disabled
D2D Recovery Enables or disables D2D Recovery function. This function
memory –1MB
When enabled, BIOS setup is in graphical mode and displays
only an identification logo during POST and while booting. After
booting, the screen displays the operating system prompt (such
as DOS) or logo (such as Windows 95). If any error occurs whil e
booting, the system automatically switches to text mode.
When disabled, BIOS setup is in the conventional text mode
where you see the system initialization details on t he screen.
boot this computer. (only works with an Ethernet device.)
allows the user to create a hidden partition on the hard drive to
store the operation system. User can then use this partition to
restore the system to factory defaults.
(hour:minute:second)
(month/day/year)
Disabled
Enabled
Disabled
Enabled
Enabled
Disabled
Enabled
Acer Aspire 3935 Service Guide 21
Field Description Value
Phoenix SecureCore(tm) Setup Utility
Main
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e an d Ex it
Information Security Boot Exit
Item Specific Help
Supervisor Password
c o n tr ol s ac ce ss o f th e
whole setup utility.
I t c a n be u se d to b oo t
u p w h en P as sw or d on
boot is enabled.
Supervisor Password s:
User Password s:
:
S e t U se r Pa ss wo rd
Set Password
P a s sw or d on B oo t:
i
i
H D D P as sw or d is
HDD
Set Supervisor Password
Clear
Clear
Clear
[Enter]
[Enter]
[Disabled]
[]Enter
SATA Mode Select the SATA controller operating mode.
When set to AHCI (Advanced Host Controller Interface), the
AHCI
IDE
SATA controller enables its AHCI and RAID features when the
computer boots up.
When set to IDE, the SATA controller disables its AHCI and
RAID functions when the computer boots up.
NOTE: If you do not intend to use the AHCI or RAID features set
this parameter to IDE to speed up the boot-up time.
Security
The Security menu screen contains parameters that help safeguard and protect your computer from
unauthorized use.
The following table describes the parameters in the Security menu screen.
Field Description Value
Supervisor Password is Displays the supervisor password status. Clear
User Password is Displays the user password status.
HDD Password is Displays the HDD password status.
Set Supervisor
Password
Set User Password Press Enter to configure the user password. When set, this password will restrict a
Set HDD Password Press Enter to configure the HDD password. When set, this password will restrict a
Password on Boot Referred to as power-on password. When enabled, the user or
Press Enter to configure the supervisor password. When set, this password will
allow the user to access and change all settings in the Setup Utility.
user’s access to the Setup menus. Only the following menus will be accessible:
• System Time and System Date
• All Exit menu options excluding Load Setup Defaults
A supervisor password must first be set before creating this user password.
user’s access to the hard disk drive. It will be required during boot-up or when
waking from hibernation mode.
supervisor password will be required to boot up the system. A
supervisor password must first be set before creating this
password.
22 Acer Aspire 3935 Service Guide
Set
Disabled
Enabled
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