The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Conventions
The following conventions are used in this manual:
!
WARNING:
!
CAUTION:
IMPORTANT:
+
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are shown in
italics.
ii
Indicates a potential for personal injury.
Indicates a potential loss of data or damage to equipment.
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After you enter the data, press Enter.
General information0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.
Acer Crystal Eye webcam with 1280 x 1024 resolution
Acer Video Conference Manager software, featuring Video Quality Enhancement
(VQE) technology, supporting 640 x 480 resolution online video calls
WLAN0
Acer InviLink
Acer InviLink
Supporting Acer SignalUp
™
Nplify™ 802.11b/g/n Wi-Fi CERTIFIED
™
Nplify™ 802.11b/g Wi-Fi CERTIFIED
™
wireless technology
WPAN0
Bluetooth
®
3.0+HS
LAN0
Gigabit Ethernet, Wake-on-LAN ready
™
™
Hardware Specifications and Configurations1-7
Dimension and Weight0
Dimensions0
440 (W) x 295 (D) x 29.5/39.4 (H) mm (17.34 x 11.62 x 1.16/1.55 inches)
Weight0
4.6 kg (10.1 lbs.)13 with 8-cell battery
Power Adapter and Battery0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes
Power adapter0
3-pin 120 W AC adapter:
155 (W) x 67 (D) x 36.5 (H) mm (6.1 x 2.63 x 1.43 inches)
570 g (1.25 lbs.)13 with 180 cm DC cable
Battery0
83 Wh 6000 mAh 8-cell Li-ion standard battery pack
Battery life: 3 hours16
ENERGY STAR
®
I/O Ports0
Multi-in-1 card reader (SD
Three USB 2.0 ports16
USB 3.0 port
IEEE 1394 port
eSATA / USB 2.0 port
HDMI
Consumer infrared (CIR) port
External display (VGA) port
Headphone/speaker/line-out jack with S/PDIF support
Microphone-in jack
Line-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
®
port with HDCP support
™
, MMC, MS, MS PRO, xD)
1-8Hardware Specifications and Configurations
Special Keys and Controls0
Keyboard0
103-/104-/107-key back-mounted keyboard with independent standard numeric keypad,
international language support
Touchpad0
Dual-mode touchpad with Media Console / multi-gesture function, supporting two-finger scroll,
pinch, rotate, flip
Media keys0
Touch-sensitive Media Console, featuring:
Movie, music shortcuts
Media controls: play/pause, stop, previous, next
Horizontal volume wheel
Control keys0
Instant-on Acer Arcade
Acer PowerSmart or programmable key
Acer Backup key
Communication key
Acer Bio-Protection fingerprint reader
™
Deluxe support
Environment0
Temperature0
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non-condensing)0
Operating: 20% to 80%
Non-operating: 20% to 80%
Warranty0
One-year International Travelers Warranty (ITW)
Hardware Specifications and Configurations1-9
Optional Items0
Acer Xpress VoIP phone and Acer Video Conference Manager pack
Acer Media Center remote control
1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module
160/250/320/500/640/750 GB hard disk drive
8-cell Li-ion battery pack
3-pin 120 W AC adapter
External USB floppy disk drive
External USB modem
1-10Hardware Specifications and Configurations
Software0
Productivity0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe
Adobe
eSobi
Bing
Microsoft
Microsoft
Norton
Barnes & Noble Desktop Reader (US only)
NY Times Reader (US only)
Security0
®
Flash® Player 10.1
®
Reader® 9.1
™
™
Bar
®
Office 2010 preloaded (purchase a product key to activate)
®
Office Starter 2010
™
Online Backup
Acer Bio-Protection
McAfee
MyWinLocker
®
Internet Security Suite Trial
®
1 (except China, Hong Kong)
Multimedia0
Acer Arcade
Acer InstantOn Arcade
NTI Media Maker
™
Deluxe
™
Gaming0
Oberon GameZone (except US, Canada, Hong Kong, Korea)
WildTangent
®
(US, Canada only)
Communication and ISP0
Acer Crystal Eye
Acer Video Conference Manager
Microsoft
Skype
Windows Live
®
Silverlight
™
™
™
Essentials
Hardware Specifications and Configurations1-11
Web links and utilities0
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay
Netflix shortcut (US only)
®
shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
1-12Hardware Specifications and Configurations
Notebook Tour0
Top View0
1
2
3
12
4
5
8
Figure 1-1. Top View
Table 1-1. Top View
#IconItemDescription
1Acer Crystal Eye
6
7
webcam
99
Web camera for video communication.
(only for certain models)
12
10
13
11
2Display screenAlso called Liquid-Crystal Display
(LCD), displays computer output
(configuration may vary by model).
Hardware Specifications and Configurations1-13
Table 1-1. Top View (Continued)
#IconItemDescription
3Arcade keyLaunches InstantOn Arcade.
P key / Acer
PowerSmart key
Programmable key (configuration may
vary by model). / Puts your computer
into power-saving mode (configuration
may vary by model).
4KeyboardFor entering data into your computer
5MicrophoneInternal microphone for recording
sound.
6
Touchpad /
Media Console
Touch-sensitive pointing device which
functions like a computer mouse*.
Touch sensitive controls for Acer
Arcade, volume (up/down) and media
(play/pause, stop, previous, next); with
mute.
* Touchpad becomes inactive when
Media Console is active.
7Media Console
Turns Media Console on or off.
controller
8Communication
key
Backup key
Enables/disables the computer’s
communication devices. (Communication
devices may vary by configuration.)
Launches Acer Backup Management for
three-step data backup.
HDD indicator
Power indicator
9Click buttons
(left and right)
Indicates when the hard disk drive is active.
Indicates the computer’s power status.
The left and right buttons function like
the left and right mouse buttons.
10Palm restComfortable support area for your hand
when using the computer.
11Acer
Bio-Protection
Supports Acer FingerNav 4-way control
function (only for certain models).
fingerprint
reader
12SpeakersLeft and right speakers deliver stereo
audio output.
1-14Hardware Specifications and Configurations
NOTE
Table 1-1. Top View (Continued)
#IconItemDescription
13Power button /
Battery indicator
Turns the computer on and off.
Indicates the computer’s battery status.
Charging: The light shows amber
when the battery is charging.
Fully charged: The light shows blue
when in AC mode.
:
The front panel indicators are visible even when the computer cover is closed up.
Hardware Specifications and Configurations1-15
Media Console0
Figure 1-2. Media Console
Media Console is a touch-sensitive entertainment interface including instant access to Acer
Arcade. Press the Media Console controller to activate Media Console. Press again to turn it
off and activate the touchpad.
Table 1-2. Media Console
IconItemDescription
Movie
Music
Play/pause
Stop
Previous
Next
Mute
Launch movie playback software.
Launch music playback software.
Play or pause a selected media file.
Stop playing the selected media file.
Return to the previous media file.
Jump to the next media file.
Turn the volume on or off.
1-16Hardware Specifications and Configurations
Closed Front View0
NOTE
1
Figure 1-3. Closed Front View
Table 1-3. Closed Front View
#IconItemDescription
1ThumbwheelTurn the volume up or down.
2Multi-in-1 card readerAccepts Secure Digital (SD), MultiMediaCard
Push to remove/install the card. Only one
card can operate at any given time.
3CIR receiverReceives signals from a remote control.
Hardware Specifications and Configurations1-17
Rear View0
A
Figure 1-4. Rear View
Table 1-4. Rear View
#IconItemDescription
1Battery bayHouses the computer’s battery pack.
1-18Hardware Specifications and Configurations
Left View0
NOTE
1
Figure 1-5. Left View
Table 1-5. Left View
#IconItemDescription
1Kensington lock slotConnects to a Kensington-compatible computer
2
34567
security lock.
888
:
Wrap the computer security lock cable
around an immovable object such as a table
or handle of a locked drawer. Insert the lock
into the notch and turn the key to secure the
lock. Some keyless models are also
available.
2Ventilation slotsEnable the computer to stay cool, even after
prolonged use.
3External display
(VGA) port
4HDMI portSupports high definition digital video
5USB 2.0 / eSATA portConnects to USB 2.0 or eSATA devices (only for
/e
SATA
6USB 3.0 portConnects to USB devices. Supports the USB 3.0
74-pin IEEE 1394 portConnects to IEEE 1394 devices.
Hardware Specifications and Configurations1-19
Connects to a display device (e.g. external
monitor, LCD projector).
connections.
certain models).
(SuperSpeed USB) specification.
* Devices without USB 3.0 certification may not
be compatible.
Table 1-5. Left View (Continued)
#IconItemDescription
8Line-in jackAccepts audio line-in devices (e.g., audio CD
player, stereo walkman, mp3 player)
Microphone-in jackAccepts inputs from external microphones.
Headphones /
speaker / line-out jack
with S/PDIF support.
Connects to audio line-out devices (e.g.,
speakers, headphones).
1-20Hardware Specifications and Configurations
Right View0
NOTE
4
1
11
Figure 1-6. Right View
Table 1-6. Right View
#IconItemDescription
1USB 2.0 portsConnects to USB 2.0 devices (e.g., USB mouse,
2Optical driveInternal optical drive; accepts CDs, DVDs, or
3Optical disk access
indicator
4Optical drive eject
button
5Emergency eject holeEjects the optical drive tray when the computer is
3
5
USB camera).
Blu-ray Discs (for certain models only).
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
turned off.
6
7
:
Insert a paper clip to the emergency eject hole
to eject the optical drive tray when the
computer is off.
6Ethernet (RJ-45) portConnects to an Ethernet 10/100/1000-based
network.
7DC-in jackConnects to an AC adapter.
Hardware Specifications and Configurations1-21
Base View0
1
3
2
4
5
6
Figure 1-7. Base View
Table 1-7. Base View
#IconItemDescription
1Battery bayHouses the computer’s battery pack.
2SubwooferEmits low frequency sound output.
8
7
6
3Battery release latchReleases the battery for removal.
4Memory compartmentHouses the computer’s main memory.
5Hard disk bay- MainHouses the computer’s hard disk (secured with
screws)
6SpeakersDeliver stereo audio output.
7Hard disk bay-
Secondary
8Battery lockLocks the battery in position
1-22Hardware Specifications and Configurations
Houses the computer’s hard disk (secured with
screws) (for certain models only)
Touchpad Basics0
1
2
3
Figure 1-8. Touchpad
Move your finger across the Touchpad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and
execution functions. These two buttons are the equivalent of the left and right buttons on a
mouse. Tapping on the Touchpad is the same as clicking the left button.
double-clicking a mouse button);
rest your finger on the TouchPad
Click and hold, then use
finger on the Touchpad
to drag the cursor.
on the second tap and drag the
cursor.
(3)
Access context
Click once.
menu
NOTE: When using the TouchPad, keep it - and fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Hardware Specifications and Configurations1-23
Using the Keyboard0
The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate
cursor, lock, function and special keys.
Figure 1-9. Keyboard Lock Keys
Lock Keys0
The keyboard has three lock keys which can be toggled on and off.
Table 1-9. Keyboard Lock Keys
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num LockWhen Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /).
Use this mode when doing a lot of numeric data entry. A better solution would
be to connect an external keypad.
Scroll Lock
<Fn> + <F12>
When Scroll Lock is on, the screen moves one line up or down when the up or
down arrow keys are pressed respectively. Scroll Lock does not work with
some applications.
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by
small characters located on the upper right corner of the key caps. To simplify the keyboard
legend, cursor-control key symbols are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on embedded
keypad
Type numbers in a normal
manner.
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing letters
1-24Hardware Specifications and Configurations
Hold <Shift> while using
cursor-control keys.
on embedded keypad.
Hold <Fn> while using
cursor-control keys.
Type the letters in a normal
manner.
Windows Keys0
The keyboard has two keys that perform Windows-specific functions.
Windows Logo key
Application key
Table 1-10. Windows Keys
KeyDescription
Windows Logo
key
Pressed alone, this key has the same effect as clicking on the Windows Start
button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
<>: Open or close the Start menu
<> + <R>: Open the Run dialog box
<> + <M>: Minimizes all windows
<SHIFT> + <> + M: Undo minimize all windows
<> + <F1>: Show the help window
<> + <E>: Open Windows Explorer
<> + <F>: Search for a file or folder
<> + <D>: Show the desktop
<CTRL> + <> + <F>: Search for computers (if you are on a network)
<> + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
<CTRL> + <> + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
<> + <TAB>: Cycle through programs on the taskbar
<> + <BREAK>: Display the System Properties dialog box
Functions supported by Windows XP:
<> + <BREAK>: Show the System Properties dialog box
<> + <U>: Open Ease of Access Center
Application keyThis key has the same effect as clicking the right mouse button; it opens the
application's context menu.
Hardware Specifications and Configurations1-25
Hot Keys0
The computer employs hot keys or key combinations to access most of the computer's
controls like screen brightness and volume output.
Figure 1-10. Keyboard Hot Keys
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hockey
combination.
Table 1-11. Keyboard Hot Keys
Hot keyIconFunctionDescription
<Fn> + <F3>Communication switchEnables/disables the computer’s
communication devices.
(Communication devices may
vary by configuration.)
<Fn> + <F4>SleepPuts the computer in Sleep
mode.
<Fn> + <F5>Display toggleSwitches display output between
the display screen, external
monitor (if connected) and both.
<Fn> + <F6>Screen blankTurns the display screen
backlight off to save power. Press
any key to return.
<Fn> + <F7>Touchpad toggleTurns the touchpad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + <
Z>
Brightness upIncreases the screen brightness.
<Fn> + <
1-26Hardware Specifications and Configurations
Y >
Brightness downDecreases the screen brightness.
Table 1-11. Keyboard Hot Keys (Continued)
Hot keyIconFunctionDescription
<Fn> + <Home>Play/PausePlays or pauses media files
<Fn> + <Pg Up>StopStops media file
<Fn> + <Pg Dn>PreviousPlays the previous media file in
the play sequence
<Fn> + <End>NextPlays the next media file in the
play sequence
Hardware Specifications and Configurations1-27
System Block Diagram
Front Speaker
Front Stereo Amp
(G1453L/ 2W+2W)
Center Mono Amp
(G1442/ 2W)
Center Speaker
USB 2
FingerPrint
USB 4
CCD
USB 8
USB 1, 3, 11, 12
Bluetooth
USB 9
USB 2.0 Port x 3
eSATA Conn.
(Debug)
eSATA Buffer
Speaker
Line in
MIC JackS/PDIFSUBWOOFER
Int. D-MIC
K/B COON.
CIR
& Head phone
TPA6047
(TPA311D1)
Touch Pad
Rear Audio Amp
Sub-Amplifier
DDR III
SATA1
SATA0
6.0 GT/s
SATA
<PCH>
Graphics Interfaces
INT_LVDS
INT_HDMI
HDMI
HDD (SATA) *2
intel
INT_CRT
SO-DIMM 0
SO-DIMM 1
SO-DIMM 2
SO-DIMM 3
DPLL_REF_SSCLK: 120MHz
BCLK: 133MHz
800 MT/s 1066 MT/s
1066/ 1333 MHz
Dual Channel
PEG_CLK: 100MHz
FDI interface
DDR SYSTEM MEMORY
FDI
rPGA 989
(37.5mm X 37.5mm)
X4 DMI interface
(128Mb/64Mb x 32 IO x 8 pcs)
2GB/1GB
DMI
PCI-E
X16
2.5GT/s
PCIE
AMD GPU
Granville-Pro / Whistle-Pro
DMIFDI
<MCH Processor>
Sandy Bridge
intel
Audio C ODEC
ALC669X
Azalia
USB 2.0
4MB x1 (Basic ME+Braidwood)
SPI ROM
HDA
USB
SPI
mBGA 989
(27mm X 25mm)
SPI ROM
IEEE1394a
connector
EC (WPC791)
LPC
IEEE1394 &
Media Cardreader
JM388A
RTC
P9
X'TAL
32.768KHz
PCI-E
2.5GT/s
SATA4
3.0 GT/s
PCI-Express
ODD (SATA)
SATA5
SATA
CougarPoint
PCIE-2
Card Reader
Connector
24.576MHz
RJ45 Connector
Transformer
25MHz
X'TAL
X'TAL
Giga-LAN
RTL8111E
Realtek
CLKOUT_PCIE2CLKOUT_PEG_B
PCIE-5
PCIE-6
CLKOUT_PEG_1&2
USB 10
WLAN
PCIE-3 & 6
Mini Card
CLKOUT_PEG_3
USB3.0 Chip
UPD720200F1
USB 3.0 Conn .
HDMI
X'TAL
27.0MHz
CRT
LVDS
LVDS_CRT
Switch Graphics
LVDS
CRT
Figure 1-11. System Block Diagram
1-28Hardware Specifications and Configurations
Specification Tables0
NOTE
Computer specifications
ItemMetricImperial
Dimensions
Length295mm11.6”
Width440mm17.3”
Height
(front to rear)
Weight (equipped with optical
drive, flash drive, and battery)
Input power
Operating voltage19V19V
Operating current6.23A6.23A
Temperature
Operating (not writing to
optical disc)
Operating (writing to optical
disc)
Nonoperating20°C to 65°C-4°F to -149°F
Relative humidity
Operating20% to 80%
Nonoperating20% to 80%
Maximum altitude (unpressurized)
0°C~35°C32°F to 95°F
5
°C to 35°C
39.4mm1.6”
Glass SKU 3.9kg /
Non-glass SKU 3.6kg
41°F to 95°F
Glass SKU 8.6lbs /
Non-glass SKU 7.9lbs
Operating-15m to 3,048m-50 ft. to 10,000 ft.
Nonoperating-15m to 12, 192m-50 ft. to 40,000 ft.
Shock
Operating30G/X,Y axis; 40G/Z axis;
3ms; half-sine
Nonoperating30G/X,Y axis; 40G/Z axis;
3ms; half-sine
Random vibration
Operating0.6G/5~500 HZ/30 min per axis
Nonoperating1.5G/5~500HZ/30 min per axis
30G/X,Y axis; 40G/Z axis;
3ms; half-sine
30G/X,Y axis; 40G/Z axis;
3ms; half-sine
:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates well within this range of temperatures.
Hardware Specifications and Configurations1-29
System Board Major Chips
ItemSpecification
Core logicIntel Ibex-Peak HM65
VGAInternal: Integrated Graphics Controller
External: ATI Granville-pro/Wistler-pro
LANRealtek RTL8111EA-VB-GR
USB 2.0 Integrated with PCH
USB 3.0NEC UPD720200AF1-DAP-A
Super I/O controller Nuvoton NPCE791C
Bluetooth USB
Wireless Atheros HB97
PCMCIA N/A
Audio codec Realtek ALC669X-GR
Card readerJMB388-QGAZ0A
eSataTIC SN75LVCP412A
Processor
ItemSpecification
CPU typeIntel Sandy bridge QC (i7 -7/8/9) processors
MCP (Multi-Chip Package) CPU
CPU package 989 pins-rPGA socket
Core LogicFour-core processor
32-KB instruction and 32 -KB data first-level cache (L1) for each core
256-KB shared instruction/data second -level cache (L2) for each core
Up to 8-MB shared instruction/data last -level cache (L3), shared among all
cores
ChipsetHM65
1-30Hardware Specifications and Configurations
Processor Specifications
ItemCPU
Speed
(GHz)
Cores/
Threads
Bus
Speed
(FSB/
Mfg
Tech
(nm)
Cache
Size
PackageVolta g e
DMI/QBI)
i7-2620M2.74DMI/QPI32 nm4 MBLGA-115535W
i7-2630QM2.04DMI/QPI32 nm6 MBLGA-115535W
i7-2720QM2.24DMI/QPI32 nm6 MBLGA-115535W
i7-2820QM2.34DMI/QPI32 nm8 MBLGA-115535W
CPU Fan True Value Table (TJ100-CPU)
CPU Temperature (°C)Fan Speed (RPM)SPL Spec (dBA)
45285031
56315034
70345037
83380040
965v5v
Throttling 50%: On = 97°C; Off = 90°C
OS & HW Shutdown: 100°C
System Memory
ItemSpecification
Memory controllerBuilt in CPU
Memory size1GB, 2GB, & 4GB
DIMM socket number4
Supports memory size per socket4GB
Supports maximum memory size16GB
Supports DIMM typeDDR3
Supports DIMM Speed800/1066/1333 MHz
Support DIMM voltage1.5V ± 0.075V
Supports DIMM package204-pin SODIMM
Hardware Specifications and Configurations1-31
Memory Combinations
Slot 1 (MB)Slot 2 (MB)Slot 3(MB)Slot 4(MB)Tota l M e m o r y
(MB)
00010241024
00102401024
01024001024
10240001024
00102410242048
01024102402048
10241024002048
10240010242048
01024102410243072
10241024102403072
10241024010243072
10240102410243072
10241024102410244096
00020482048
00204802048
02048002048
20480002048
00204820484096
02048204804096
20482048004096
20480020484096
02048204820486144
20482048204806144
20482048020486144
20480204820486144
20482048204820488192
00040964096
00409604096
04096004096
40960004096
00409640968192
04096409608192
1-32Hardware Specifications and Configurations
Slot 1 (MB)Slot 2 (MB)Slot 3(MB)Slot 4(MB)Tota l M e m o r y
(MB)
40964096008192
40960040968192
040964096409612288
409640964096012288
409640960409612288
409604096409612288
409640964096409616384
Video Interface
ItemSpecification
ChipsetATI Granville-pro/Wistler-pro
Package962-pins FCBGA 29mm x 29mm
InterfacePCI-E x16
CompatibilityGranville supports Microsoft® DirectX 11 with Shader Model
5.0, PCI Express® Revision 2.0, VESA DisplayPort™
technologies, and integrated HDMI™. The Unified Video
Decoder 2.0 (UVD 2) enables support for dual-stream decode
of High Definition (HD) and Standard Definition (SD) content
(H.264, VC-1, or MPEG-2 formats).
In addition, Granville supports 7.1 channels of compressed HD
Audio with Digital Rights Management (DRM).
Sampling rateMaximum pixel frequency of 400 MHz.
BIOS
ItemSpecification
BIOS vendorInsyde
BIOS VersionV1.01
BIOS ROM typeW25X16AVSSIGW25Q32BVSSIG
BIOS ROM size512KB4MB
FeaturesSPI interface
Hardware Specifications and Configurations1-33
LAN Interface
ItemSpecification
LAN ChipsetRealtek RTL8111EA-VB-GR
LAN connector typeRJ45
LAN connector locationRight side
Features
Keyboard
Integrated 10/100/1000base-T transceiver
Automatic MDI crossover function
PCIe v1.1 compliant
10/100/1000BASE-T full-duplex/half-duplex MAC
Receive side scaling (RSS) for multicore processors
Complies with IEEE802.3, 802.3u, 802.3ab and 802.1p
Supports iSCSI boot
IPv4 and IPv6 large send offload and checksum offload
(LSO/TCO)
Wake on LAN(WOL) support meeting the ACPI requirements
Statistics for SNMP MIB II, Ethernet-like MIB and Ethernet
MIB(IEEE 802.3z, Clause 30)
SMBus interface supporting Alert Standard Format (ASF)
v2.0
Self-boot feature, utilizing smaller EEPROM size with ability
to use on-chip memory
Serial Flash memory support with auto-sensing capability
PCI Express CLKREQ# support
Integrated switching regulator for improved power
consumption
ItemSpecification
Type
Acer AF7P_A10S AF7P
Total number of keypadsUS/UK 129 keys, JP 132 keys
Windows logo keyYes
Internal & external keyboard
Plug USB keyboard to the USB port directly: Yes
work simultaneously
Features
Support Application keys for Windows Vista / Windows 7
Multi-Langue support
1-34Hardware Specifications and Configurations
Hard Disk Drive (AVL components)
ItemSpecification
Vendor &
Model Name
Hitachi
HTS545012B9A300,
HTS545012B9SA00
Western Digital
WD1600BPVT,
WD1600BEVT,
Hitachi
HTS545016B9A300,
HTS545016B9SA00,
HTS543216A7A384,
Toshiba
MK1665GSX,
Seagate
ST9160316AS
Electrical Release (Release Button)
Release by ATAPI command
Emergency Release
Panasonic
UJ890
With DVD
Diskette
Sustained:
Max 10.8 (8x)
Power Requirements
Input Voltage DC 5V +/- 0.25V
Hardware Specifications and Configurations1-41
ItemSpecification
Vendor &
Model name
Performance
Specification
Transfer rate
(KB/sec)
Buffer Memory 1.5 MB
Interface SATA
Applicable disc
format
PLDS
DS-8A5SH
With CD
Diskette
Sustained:
- CD-ROM inside
1.45
- CD-ROM
outside 3.5
DVD:
DVD-ROM (4.7G/8.54G) single layer
on single/double side (Read Only),
DVD-ROM dual layer (PTP/OTP) on
single/double side (Read Only),
DVD-RW, DVD+RW, DVD-R (4.7G
for General), DVD+R, DVD+R9,
DVD-R9, DVD-RAM(4.7G)
CD:
CD-ROM, CD-R and CD-RW
With DVD
Diskette
Sustained:
- DVD-ROM
inside 3.7
- DVD-ROM
outside 10
Loading
mechanism
Power Requirements
Input Voltage
Manual load
Plunger system
1-42Hardware Specifications and Configurations
BD Drive
ItemsSpecifications
Vendor &
Model name
Performance
With CD Diskette With DVD Diskette With BD Diskette
Single-chip Bluetooth v2.1/3.0 + EDR integrated solution
USB 2.0 full-speed device interface with support for Device
Firmware Upgrade (DFU)
SPI interface supports external serial flash devices
Two on-chip 1.2V linear voltage regulators
Integrated 32-bit CPU with 32KB data RAM and 256KB
program RAM
On-board PLL
On-chip low power oscillator (LPO)
WLAN coexistence interface
Standard USB HCI interface
ControllerBCM2070
Features
Bluetooth 2.1 compliant
Point-to-multipoint operation
External USB interface for data
Onboard antenna and SMA RF connector
Coexistence support
Camera
ItemSpecification
Vendor &
Model
TypeCMOS image sensor
Chicony 1.3 MB
CH9665SN (CNF9155)
with SXGA
Suyin 1.3MB
SY9665SN
CMOS image sensor
with SXGA
Liteon 1.3MB
LT9665AL (09P2SF119)
CMOS image sensor
with SXGA
1-48Hardware Specifications and Configurations
Mini Card
ItemSpecification
Number supported2
TV tunerDVB-T/ATSC: Not supported
DVB-T Half Minicard: Not supported
FeaturesNot available
3G Card (not available in this model)
ItemSpecification
Features
Hardware Specifications and Configurations1-49
Audio Codec and Amplifier
ItemSpecification
Audio ControllerRealtek ALC669X-GR
Features
High performance DACs with digital >110dB and analog
98dB (A-weighting) signal-to noise]
High performance ADCs with digital > 100dB and analog
90dB (A-Weighting) signal-to noise ratio
Six DAC channels support 16/20/24-bit PCM format for 5.1
sound playback
Two stereo ADCs support 16/20/24-bit PCM format, multiple
stereo recording
All DACs supports 44.1k/48k/96k/192kHz sample rate
All ADCs supports 44.1k/48k/96k/192kHz sample rate
Primary 16/20/24-bit SPDIF-OUT supports
32k/44.1k/48k/88.2k/96k/192kHz sample rate
Secondary 16/20/24-bit SPDIF-OUT supports
32k/44.1k/48k/88.2k/96k/192kHz sample rate
Analog jacks (port-A, B, C, E and G) support stereo input and
output re-tasking
Port-B/C/E/F with software selectable boost gain
(+10/+20/+30dB) for analog microphone input
Supports external PCBEEP input and built-in digital BEEP
generator
Software selectable 2.5V/3.2V VREFOUT
Supports legacy analog mixer architecture
Four channels of digital microphone array input for voice
applications
Two jack detection pins each designed to detect up to 4 jacks
plugging
1.0dB/step playback volume control
1.5dB/step recording volume control
High pass filter to cancel DC offset from AD converter
Jack detection function is supported when device is in power
down mode (D3)
2 GPIOs (General Purpose Input and Output) for customized
applications. GPIO0 and
GPIO1 share
pin with digital microphone
Supports anti-pop mode when analog power AVDD is on and
digital power is off.
1-50Hardware Specifications and Configurations
ItemSpecification
Support MONO output at port-H
Port-A/D/E/F built in headphone amplifiers
Port-E and Port-F headphone amplifiers can drive earphone
directly without DC blocking capacitor
Audio Content Protection for Blu-Ray DVD playback (with
selected player provided by InterVideo, CyberLink and
ArcSoft)
Intel low power ECR compliant and power status control for
every analog converter and pin widgets
Supports 3.3V digital core power, 1.5V-3.3V scalable digital
I/O power for HD Audio link, and 3.0-5.0V analog power
AmplifierTPA311D1
FeaturesMono x1, front x1, surround x1, subwoofer x1
Audio Interface
ItemSpecification
Audio ControllerRealtek ALC669X-GR
Audio onboard or optionalOnboard
Mono or StereoStereo
CompatibilityMicrosoft WLP (Windows Logo Program)
Sampling rate44.1k/48k/96k/192kHz
Internal microphoneYes
Internal speaker/quantityYes / 6
1. Left Back (2W)
2. Right Back (2W)
3. Center Back (2W)
4. Subwoofer Back Bottom Panel (3W)
5. Surround L
6.
Surround R
eft Front (2W)
ight Front (2W)
Wireless Module 802.11b/g/n
ItemSpecification
ChipsetAtheros HB97BCM943225HM
Data throughput
11-54 Mbps, up to 300 Mbps for Draft-N11-54 Mbps, up to 300 Mbps for Draft-N
Protocolb, g, nb, g, n
InterfacePCI-EPCI-E
Hardware Specifications and Configurations1-51
Battery
ItemSpecification
Vendor & Model nameSIMPLO AS10C
Battery TypeLi-Ion
Pack capacity 6000mAh
Number of battery cell8
Package configuration4S2P
VRAM
ItemSpecification
ChipsetAMD GPU
Whistle-Pro / Granville-Pro
Memory size1GB / 2GB
InterfacePCI-E
USB Port
ItemSpecification
USB compliance levelUniversal Serial Bus 2.0Universal Serial Bus 3.0
specification Revision 1.0
ProtocolEHCI, UHCIxHCI
Number of USB port(s)31
LocationRight sideLeft side
Output Current1.05V3.3V and 1.05V
HDMI Port
ItemSpecification
Compliance levelHDMI 1.4a
Data throughput5.4 Gbps
Number of HDMI port(s)1
LocationRight side
1-52Hardware Specifications and Configurations
AC Adapter
ItemSpecification
Input rating120W
Maximum input AC current1.8A Max at 120W
Inrush currentI^2t at 264V
EfficiencyMore than 87% of average efficiency of 25%, 50%, 75% and
100% load tested at 115Vac and 230Vac.
System Power Management
ItemSpecification
Mech. Off (G3)Al devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.
Card Reader
ItemSpecification
ChipsetJMicron JMB388-QGAZ0A
PackageQFN
Maximum supported sizeSD: up to 2 GB
SDHC: up to 32 GB
SDXC: up to 2TB
mini SD: as SD/SDHC
micro SD: as SD/SDHC
XD: up to 2GB
Memory Stick: up to 128MB
Memory Stick Duo: up to 128MB
Memory Stick Pro/Duo/HG: up to 32GB
Memory Stick XC (MSXC): up to 2TB
MMC: up to 2TB
Hardware Specifications and Configurations1-53
ItemSpecification
Features Compliant with PCI Express Base Spec. Revision 1.1
Compliant with 1394 Open Host Controller Interface (OHCI)
Release 1.1
Compliant with SD Spec. Part 1 Physical Layer Spec. Version
3.00
Compliant with SD Spec. Part A2 SD Host Controller
Standard Spec. Version 2.00
Compliant with SD Spec. Part E1 SDIO Spec. Version 2.00
Compliant with SD Spec. Part 2 File System Spec. Version
3.00
Compliant with MultiMediaCard System Spec. Version 4.2
Compliant with Memory Stick Standard Format Spec. Version
1.43-00
Compliant with Memory Stick Standard Memory Stick PRO
Format Spec. - without security spec. - Version 1.02-00
Compliant with Memory Stick Pro-HG Duo Spec. Version
1.00
Compliant with Memory Stick XC Duo Format Specification
ver.1.00-00
Compliant with Memory Stick XC-HG Duo Format
Specification ver.1.00-00
Compliant with Memory Stick XC Micro Format Specification
ver.1.00-00
Compliant with Memory Stick XC-HG Micro Format
Specification ver.1.00-00
Compliant with xD-Picture CardTM Card Spec. Version 1.20
Compliant with xD-Picture CardTM Host Guideline Version
1.20
Compliant with xD-Picture CardTM Host Compliance Design
Check Spec. Version 1.20D
Compliant with xD-Picture CardTM Format Spec. Version
1.11
Compliant with System Management Bus Specification
Revision 1.1
1-54Hardware Specifications and Configurations
System LED Indicator
ItemSpecification
Lock
System state
Caps Lock on = Blue
Caps Lock on = Blue
Blue color on: System on
Blue color and amber color off: System off
Amber color on: S3
HDD access stateHDD access active = Blue
Wireless state Wifi on = Amber
Power button backlight
Battery state
Blue color solid on: System on
Blue color off: System off
Full charging = Blue
Battery charging = Amber
Back up stateBack up active = Blue
Arcade module stateArcade module active = Blue
Finger print module stateFinger print module active = Blue
System DMA Specification
Legacy ModePower Management
DMA0Not applicable
DMA1*Not applicable
DMA2*Not applicable
DMA3Not applicable
DMA4Direct memory access controller
DMA5*Not applicable
DMA6Not assigned
DMA7Not assigned
*ExpressCard controller can use DMA 1, 2, or 5.
Hardware Specifications and Configurations1-55
System Interrupt Specification
Hardware IRQSystem Function
IRQ0 System timer
IRQ1 Standard PS/2 Keyboard
IRQ2* Not in use
IRQ3*Not in use
IRQ4 Nuvoton CIR Transceiver
IRQ5* Not in use
IRQ6*Not in use
IRQ7* Not in use
IRQ8 System CMOS/real-time clock
IRQ9* Not in use
IRQ10*Not in use
IRQ11* Not in use
IRQ12Synaptics PS/2 Port Touchpad
IRQ13Numeric data processor
IRQ14*Not in use
IRQ15*Not in use
* Reserved for PCI device used
1-56Hardware Specifications and Configurations
System IO Address Map
I/O address (hex)System Function (shipping configuration)
000 - 01FDirect memory access controller
020 - 021Programmable interrupt controller
024 - 025Programmable interrupt controller
028 - 029Programmable interrupt controller
02C - 02DProgrammable interrupt controller
02E - 02FMotherboard resources
030 - 031Programmable interrupt controller
034 - 035Programmable interrupt controller
038 - 039Programmable interrupt controller
03C - 03DProgrammable interrupt controller
040 - 043System timer
04E - 04FMotherboard resources
050 - 053System timer
060Standard PS/2 Keyboard
061Motherboard resources
062 Microsoft ACPI-Compliant Embedded Controller
063 Motherboard resources
064Standard PS/2 Keyboard
065Motherboard resources
066Microsoft ACPI-Compliant Embedded Controller
067Motherboard resources
068Motherboard resources
06CMotherboard resources
070Motherboard resources
070 - 077System CMOS/real time clock
080Motherboard resources
081 - 091Direct memory access controller
092Motherboard resources
093 - 09FDirect memory access controller
0A0 - 0A1Programmable interrupt controller
0A4 - 0A5Programmable interrupt controller
0A8 - 0A9Programmable interrupt controller
Hardware Specifications and Configurations1-57
I/O address (hex)System Function (shipping configuration)
This utility is a hardware configuration program built into a computer’s BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If configuration
problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting
when a problem arises.
To activate the utility, press
of screen.
The default parameter of F12 Boot Menu is set to Disabled. To change the boot device
without entering BIOS Setup Utility, set the parameter to Enabled.
To change the boot device without entering the BIOS SETUP, press F12 during POST to
enter the multi-boot menu.
Navigating the BIOS Utility0
Six menu options are:
Information
Main
Security
Boot
Exit
To navigate through the following:
Menu - use the left and right arrow keys
Item - use the up and down arrow keys
Change parameter value - press F5 or F6.
Exit - Press Esc
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility
F2 during POST (power-on self-test) when prompted at the bottom
NOTE:
:
Parameter values can be changed if enclosed in square brackets [ ]. Navigation
keys appear at the bottom of the screen. Read parameter help carefully when
making changes to parameter values. Parameter help is found in the Item
Specific Help area of the screen.
NOTE:
:
System information is subject to specific models.
System Utilities2-3
BIOS0
NOTE
The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen:
NOTE:
:
The screens provided are for reference only. Actual values may differ by model.
Information0
This tab shows a summary of computer hardware information.
Figure 2-1. BIOS Information
Table 2-1 describes the parameters shown in Figure 2-1
Table 2-1. BIOS Information
ParameterDescription
CPU TypeCPU (central processing unit) type and speed of system
CPU SpeedSpeed of the CPU
HDD0 Model NameModel name of HDD0 (hard disk drive) installed on primary IDE
master
HDD0 Serial NumberSerial number of HDD0 installed on primary IDE master
HDD1 Model NameModel name of HDD1 installed on primary IDE master
HDD1 Serial NumberSerial number of HDD1 installed on primary IDE master
2-4System Utilities
Table 2-1. BIOS Information (Continued)
ParameterDescription
ATAPI Model NameModel name of Optical device installed in system
System BIOS VersionSystem BIOS version
VGA BIOS VersionVGA (video graphics array) firmware version of system
Serial NumberSerial number of unit
Asset Tag NumberAsset tag number of system
Product NameProduct name of the system
Manufacturer NameManufacturer of system
UUIDUniversally Unique Identifier
System Utilities2-5
Main0
This tab allows the user to set system time and date, enable or disable boot option and
enable or disable recovery.
Figure 2-2. BIOS Main
Table 2-2 describes the parameters shown in Figure 2-2
.
Table 2-2. BIOS Main
ParameterDescriptionFormat/Option
System TimeBIOS system time in 24-hour formatFormat: HH:MM:SS
Current BIOS Model name : ZQ8
New BIOS Model name : ZQ8
Current BIOS version: V0.06t
New BIOS version: V0.06t
Updating Block at FFE85000
Figure 2-13. DOS Flash Process
5. Flash is complete when the message, Flash Programming Complete is shown.
System will restart automatically when finished.
NOTE:
:
If AC power is not connected, the following message is shown (Figure 2-14).
Plug in the AC power to continue.
Figure 2-14. AC Power Warning
2-16System Utilities
WinFlash Utility0
Perform the following to use the WinFlash Utility:
1. Double-click WinFlash executable.
2. Click OK to begin update. A progress screen is shown. (Figure 2-15)
Figure 2-15. InsydeFlash
System Utilities2-17
Remove HDD/BIOS Password Utilities0
NOTE
NOTE
This section provides details about removing HDD/BIOS passwords.
Remove HDD Password as follows:
NOTE:
:
If the HDD password is incorrectly entered three times, an error is generated.
(Figure 2-16)
Figure 2-16. Password Error Status
To reset the HDD password, perform the following:
1. From Password Error Status dialog shown in Figure 2-16, press Enter to continue.
2. The Enter Unlock Password dialog (Figure 2-17) is shown.
Figure 2-17. Unlock Password Key
NOTE:
:
An key code is generated for use with unlocking utility. Make note of this code.
3. On separate, compatible device, boot to DOS.
4. Execute UnlockHD.exe (Figure 2-18) to create a password unlock code. Use the format
<UnlockHD [key code]> with the code noted in the Figure 2-17.
Example: UnlockHD54591747
The command generates a password which can be used for unlocking the HDD.
Password: 41499389
2-18System Utilities
Figure 2-18. Unlock Password
5. On original device, enter password (Figure 2-18) in Enter Unlock Password dialog
(Figure 2-17).
System Utilities2-19
Removing BIOS Passwords0
If wrong supervisor password is entered three times, the message System will halt! is
displayed on screen.
Figure 2-19. Supervisor Password Error
If user is unable to obtain correct password then it must be removed. There are two methods
to do this.
Method 1:0
If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc
must be used.
Method 2:0
If BIOS menu item Power on Password is set to Disabled.
1. Boot to DOS and execute ClearSuPw.exe. (Figure 2-20)
Figure 2-20. Clear Supervisor Password Utility
2. When message Clear the SU Pws completely is displayed, supervisor password
has been removed.
2-20System Utilities
Miscellaneous Tools0
Using DMITools0
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware
management.
When the BIOS shows Verifying DMI pool data, it is checking that the table correlates
with the hardware before sending information to the operating system (Windows, etc.).
To update the DMI Pool, perform the following:
1. Boot to DOS.
2. Execute qdmi30a.exe.
To execute a specific function, select the associated menu number.
Figure 2-21. DMI Tools Main Menu Screen
System Utilities2-21
3. Press 1 to modify the asset tag key.
Figure 2-22. Asset Tag Menu Item
4.
Press 2 to modify the product number key.
Figure 2-23. Product Name Menu Item
2-22System Utilities
5. Press 3 to modify serial number key.
Figure 2-24. Serial Number Menu Item
6.
Press 4 to modify the 1394 GUID number key.
Figure 2-25. 1394 GUID Number Menu Item
System Utilities2-23
7. Press 0 to exit.
NOTE
Figure 2-26. Exit Menu Item
8.
At the command prompt, type VEEPROM to write any changes in the data to the EEPROM.
Figure 2-27. VEEPROM Command Prompt
NOTE:
:
When using any of the write options, restart the system to make the new DMI
data effective.
2-24System Utilities
Using the LAN MAC EEPROM Utility0
Perform the following steps to write MAC (Media Access Control) information to EEPROM:
1. Start the computer and press F2 during boot to enter the Setup Menu.
2. Select Boot Menu to modify the boot priority order.
3. Insert the USB HDD and reboot the computer.
4. Execute <MAC.bat xxxxxx>, where “xxxxxx” is a 6 character MAC address, to write the
MAC information to EEPROM.
This chapter contains general information about the computer, a list of tools needed to
perform the required maintenance and step by step procedures on how to remove and install
components from the computer.
General Information0
The product previews seen in the following procedures may not represent the final product
color or configuration. Cable paths and positioning may also differ from the actual model.
During the removal and installation of components, make sure all available cable channels
and clips are used and that the cables are installed in the same position.
All prerequisites must be performed prior to performing maintenance.
Tools0
The following tools are required to perform the following maintenance procedures:
Wrist grounding strap and conductive mat
Flat screwdriver
Philips screwdriver
Machine Maintenance Procedures3-5
Screw Table0
Table 3-1 contains a complete list of the screws and fasteners associated with this computer.
Table 3-1. Screws
M2.0*3.0-I
Qty. - 18
P/N -
M2.5*4.0-I
Qty. - 30
P/N -
M2.5*4-I
Qty. - 11
P/N -
M2.5*6.0-I
Qty. - 35
P/N -
3-6Machine Maintenance Procedures
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