Acer AS8950G User Manual
Acer AS8950G
SERVICEGUIDE
Revision History
Refer to the table below for the updates made to this AS8950G service guide.
Date Chapter Updates
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw
.
Copyright
© 2010 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Conventions
The following conventions are used in this manual:
!
WARNING:
!
CAUTION:
IMPORTANT:
+
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are shown in
italics.
ii
Indicates a potential for personal injury.
Indicates a potential loss of data or damage to equipment.
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After you enter the data, press Enter.
General information 0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.
iii
iv
CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimension and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Power Adapter and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Special Keys and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Media Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
CPU Fan True Value Table (TJ100-CPU) . . . . . . . . . . . . . . . . . 1-31
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
-30
v
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . .1-35
Super-Multi Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-38
BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-43
LED 18.4”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
LCD Inverter (not available with this model) . . . . . . . . . . . . . . .1-46
Display Supported Resolution (LCD Supported Resolution) . . .1-47
Display Supported Resolution (GPU Supported Resolution). . .1-47
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-49
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . . . 1-49
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-50
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-51
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-53
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . .1-53
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-53
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . . .1-56
CHAPTER 2
System Utilities
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
BIOS Flash Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . .2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
vi
CHAPTER 3
Machine Maintenance Procedures
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Maintenance Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Battery Pack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Base Door Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Base Door Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
HDD (Hard Disk Drive) Module Removal . . . . . . . . . . . . . . . . .3-12
HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
DIMM (Dual In-line Memory Module) Module Removal. . . . . . .3-14
DIMM Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
WLAN (Wireless Local Area Network) Module Removal. . . . . .3-15
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Slave HDD Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Slave HDD Door Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Slave HDD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Slave HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . .3-17
ODD (Optical Disk Drive) Module Removal. . . . . . . . . . . . . . . .3-18
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Keyboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . . .3-24
LCD Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Upper Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Upper Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
Microphone Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Microphone Module Installation . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Bluetooth Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Bluetooth Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Touchpad Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Touchpad Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33
Fingerprint Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
-32
vii
Finger Print Module Installation . . . . . . . . . . . . . . . . . . . . . . . . .3-34
LAN Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
LAN Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
USB Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Speaker and Subwoofer Assembly Removal . . . . . . . . . . . . . .3-41
Speaker and Subwoofer Assembly Installation . . . . . . . . . . . . .3-41
RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42
RTC Battery Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Thermal Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
CPU Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
CPU Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
PCH Heatsink Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
PCH Heatsink Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-49
LCD Module Removal and Installation Instructions . . . . . . . . . .3-50
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Touchpad Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
viii
CHAPTER 5
Jumper and Connector Locations
Mainboard Jumper and Connector Locations . . . . . . . . . . . . . .5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . .5-5
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
CHAPTER 6
FRU (Field Replaceable Unit) List
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-19
CHAPTER 7
Model Definition and Configuration
AS8950G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
CHAPTER 8
Test Compatible Components
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . 8-4
CHAPTER 9
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
ix
x
CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimension and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Power Adapter and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Special Keys and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Media Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
-30
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
CPU Fan True Value Table (TJ100-CPU) . . . . . . . . . . . . . . . . . 1-31
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . .1-35
Super-Multi Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-38
1-2
BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-43
LED 18.4”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
LCD Inverter (not available with this model) . . . . . . . . . . . . . . .1-46
Display Supported Resolution (LCD Supported Resolution) . . .1-47
Display Supported Resolution (GPU Supported Resolution). . .1-47
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-49
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . . . 1-49
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-50
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-51
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-53
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . .1-53
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-53
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . . .1-56
1-3
1-4
Hardware Specifications and Configurations
Features 0
The following is a summary of the computer’s many features:
Operating System 0
Genuine Windows
Genuine Windows
®
7 Ultimate 64-bit
®
7 Home Premium 64-bit
Platform 0
®
Intel
i7-2630QM/i7-2720QM processor (6 MB L3 cache, 2/2.20 GHz with Turbo Boost up to 2.90/3.30
Mobile Intel
Core™ i7-2820QM processor (8 MB L3 cache, 2.30 GHz with Turbo Boost up to 3.40 GHz,
DDR3 1600 MHz, 45 W),
GHz, DDR3 1600 MHz, 45 W), supporting Intel
®
HM65 Express Chipset
®
64 architecture, Intel® Smart Cache
System Memory 0
Dual-channel DDR3 SDRAM support
Up to 4 GB of DDR3 system memory, upgradable to 16 GB using four soDIMM
modules
Display 0
18.4" Full HD 1920 x 1080 resolution, high-brightness (220-nit) Acer CineCrystal
TFT LCD
Mercury-free, environment-friendly
Frameless design
16:9 aspect ratio
™
LED-backlit
Storage Subsystem 0
Hard disk drive 0
One or two 160/250/320/500/640/750 GB or larger
Multi-in-1 card reader, supporting 0
Secure Digital
PRO), xD-Picture Card
Hardware Specifications and Configurations 1-5
™
(SD), MultiMediaCard™ (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS
™
(xD)
Audio Subsystem 0
Optimized Dolby
®
Home Theater® v47 audio enhancement, featuring Audio Optimizer, Audio
Regulator, Volume Leveler, Volume Maximizer, Intelligent EQ, Dialogue Enhancer, Surround
Virtualizer for Headphones, Surround Virtualizer for Built-in Speakers, and Dolby
®
Digital Output
technologies
Acer CineSurround with five built-in speakers and the Acer Tuba CineBass subwoofer supporting
low-frequency effects
True 5.1-channel surround sound output
High-definition audio support
S/PDIF (Sony/Philips Digital Interface) support for digital speakers
MS-Sound compatible
Built-in digital microphone
Graphics 0
Dual independent display support
16.7 million colors
External resolution / refresh rates:
VGA port up to 2048 x 1536: 85 Hz
HDMI
MPEG-2/DVD decoding
VC-1 and H.264 (AVC) decoding
Microsoft
HDMI
Protection) support
®
port up to 1920 x 1080: 60 Hz
®
DirectX® Video Acceleration (DXVA) application interface (API)
®
(High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
AMD Radeon™ HD 6850M 0
AMD Radeon
Decoder 2 (UVD 2), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0,
Microsoft
™
HD 6850M with 2048 MB of dedicated DDR3 VRAM, supporting Unified Video
®
DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1
AMD Radeon™ HD 6650M 0
AMD Radeon
Decoder 3 (UVD 3), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0,
Microsoft
MPEG-4 Part 2 DivX
™
HD 6650M with 1024 MB of dedicated DDR3 VRAM, supporting Unified Video
®
DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1
®
and Xvid decoding
Privacy Control 0
Acer Bio-Protection fingerprint solution, featuring Pre-Boot Authentication (PBA), computer
protection, Acer FingerLaunch
BIOS user, supervisor, HDD passwords
Kensington lock slot
1-6 Hardware Specifications and Configurations
Optical Media Drive 0
4X Blu-ray Disc
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X
™
writer / DVD-Super Multi double-layer drive:
DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X
DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 4X BD-RE, 4X BD-ROM DL, 4X
BD-R DL
Write: 24X CD-R, 10X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW,
5X DVD-RAM, 4X DVD+R DL, 4X DVD-R DL, 4X BD-R, 2X BD-RE, 4X BD-R DL
4X Blu-ray Disc
Read: 24X CD-ROM, 24X CD-R, 16X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X
™
/ DVD-Super Multi double-layer drive:
DVD+R, 4X DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 4X DVD-RW, 4X
DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 4X BD-RE, 4X BD-ROM DL, 4X
BD-R DL, 4X BD-RE DL
Write: 16X CD-R, 10X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-RW, 4X DVD+RW,
5X DVD-RAM, 4X DVD+R DL, 4X DVD-R DL
8X DVD-Super Multi double-layer drive:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X
DVD+R, 6X DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X
DVD+RW, 5X DVD-RAM
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R
DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Communication 0
Webcam 0
Acer Video Conference, featuring:
Acer Crystal Eye webcam with 1280 x 1024 resolution
Acer Video Conference Manager software, featuring Video Quality Enhancement
(VQE) technology, supporting 640 x 480 resolution online video calls
WLAN 0
Acer InviLink
Acer InviLink
Supporting Acer SignalUp
™
Nplify™ 802.11b/g/n Wi-Fi CERTIFIED
™
Nplify™ 802.11b/g Wi-Fi CERTIFIED
™
wireless technology
WPAN 0
Bluetooth
®
3.0+HS
LAN 0
Gigabit Ethernet, Wake-on-LAN ready
™
™
Hardware Specifications and Configurations 1-7
Dimension and Weight 0
Dimensions 0
440 (W) x 295 (D) x 29.5/39.4 (H) mm (17.34 x 11.62 x 1.16/1.55 inches)
Weight 0
4.6 kg (10.1 lbs.)13 with 8-cell battery
Power Adapter and Battery 0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes
Power adapter 0
3-pin 120 W AC adapter:
155 (W) x 67 (D) x 36.5 (H) mm (6.1 x 2.63 x 1.43 inches)
570 g (1.25 lbs.)13 with 180 cm DC cable
Battery 0
83 Wh 6000 mAh 8-cell Li-ion standard battery pack
Battery life: 3 hours16
ENERGY STAR
®
I/O Ports 0
Multi-in-1 card reader (SD
Three USB 2.0 ports16
USB 3.0 port
IEEE 1394 port
eSATA / USB 2.0 port
HDMI
Consumer infrared (CIR) port
External display (VGA) port
Headphone/speaker/line-out jack with S/PDIF support
Microphone-in jack
Line-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
®
port with HDCP support
™
, MMC, MS, MS PRO, xD)
1-8 Hardware Specifications and Configurations
Special Keys and Controls 0
Keyboard 0
103-/104-/107-key back-mounted keyboard with independent standard numeric keypad,
international language support
Touchpad 0
Dual-mode touchpad with Media Console / multi-gesture function, supporting two-finger scroll,
pinch, rotate, flip
Media keys 0
Touch-sensitive Media Console, featuring:
Movie, music shortcuts
Media controls: play/pause, stop, previous, next
Horizontal volume wheel
Control keys 0
Instant-on Acer Arcade
Acer PowerSmart or programmable key
Acer Backup key
Communication key
Acer Bio-Protection fingerprint reader
™
Deluxe support
Environment 0
Temperature 0
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non-condensing) 0
Operating: 20% to 80%
Non-operating: 20% to 80%
Warranty 0
One-year International Travelers Warranty (ITW)
Hardware Specifications and Configurations 1-9
Optional Items 0
Acer Xpress VoIP phone and Acer Video Conference Manager pack
Acer Media Center remote control
1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module
160/250/320/500/640/750 GB hard disk drive
8-cell Li-ion battery pack
3-pin 120 W AC adapter
External USB floppy disk drive
External USB modem
1-10 Hardware Specifications and Configurations
Software 0
Productivity 0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe
Adobe
eSobi
Bing
Microsoft
Microsoft
Norton
Barnes & Noble Desktop Reader (US only)
NY Times Reader (US only)
Security 0
®
Flash® Player 10.1
®
Reader® 9.1
™
™
Bar
®
Office 2010 preloaded (purchase a product key to activate)
®
Office Starter 2010
™
Online Backup
Acer Bio-Protection
McAfee
MyWinLocker
®
Internet Security Suite Trial
®
1 (except China, Hong Kong)
Multimedia 0
Acer Arcade
Acer InstantOn Arcade
NTI Media Maker
™
Deluxe
™
Gaming 0
Oberon GameZone (except US, Canada, Hong Kong, Korea)
WildTangent
®
(US, Canada only)
Communication and ISP 0
Acer Crystal Eye
Acer Video Conference Manager
Microsoft
Skype
Windows Live
®
Silverlight
™
™
™
Essentials
Hardware Specifications and Configurations 1-11
Web links and utilities 0
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay
Netflix shortcut (US only)
®
shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
1-12 Hardware Specifications and Configurations
Notebook Tour 0
Top View 0
1
2
3
12
4
5
8
Figure 1-1. Top View
Table 1-1. Top View
# Icon Item Description
1 Acer Crystal Eye
6
7
webcam
99
Web camera for video communication.
(only for certain models)
12
10
13
11
2 Display screen Also called Liquid-Crystal Display
(LCD), displays computer output
(configuration may vary by model).
Hardware Specifications and Configurations 1-13
Table 1-1. Top View (Continued)
# Icon Item Description
3 Arcade key Launches InstantOn Arcade.
P key / Acer
PowerSmart key
Programmable key (configuration may
vary by model). / Puts your computer
into power-saving mode (configuration
may vary by model).
4 Keyboard For entering data into your computer
5 Microphone Internal microphone for recording
sound.
6
Touchpad /
Media Console
Touch-sensitive pointing device which
functions like a computer mouse*.
Touch sensitive controls for Acer
Arcade, volume (up/down) and media
(play/pause, stop, previous, next); with
mute.
* Touchpad becomes inactive when
Media Console is active.
7 Media Console
Turns Media Console on or off.
controller
8 Communication
key
Backup key
Enables/disables the computer’s
communication devices. (Communication
devices may vary by configuration.)
Launches Acer Backup Management for
three-step data backup.
HDD indicator
Power indicator
9 Click buttons
(left and right)
Indicates when the hard disk drive is active.
Indicates the computer’s power status.
The left and right buttons function like
the left and right mouse buttons.
10 Palm rest Comfortable support area for your hand
when using the computer.
11 Acer
Bio-Protection
Supports Acer FingerNav 4-way control
function (only for certain models).
fingerprint
reader
12 Speakers Left and right speakers deliver stereo
audio output.
1-14 Hardware Specifications and Configurations
NOTE
Table 1-1. Top View (Continued)
# Icon Item Description
13 Power button /
Battery indicator
Turns the computer on and off.
Indicates the computer’s battery status.
Charging: The light shows amber
when the battery is charging.
Fully charged: The light shows blue
when in AC mode.
:
The front panel indicators are visible even when the computer cover is closed up.
Hardware Specifications and Configurations 1-15
Media Console 0
Figure 1-2. Media Console
Media Console is a touch-sensitive entertainment interface including instant access to Acer
Arcade. Press the Media Console controller to activate Media Console. Press again to turn it
off and activate the touchpad.
Table 1-2. Media Console
Icon Item Description
Movie
Music
Play/pause
Stop
Previous
Next
Mute
Launch movie playback software.
Launch music playback software.
Play or pause a selected media file.
Stop playing the selected media file.
Return to the previous media file.
Jump to the next media file.
Turn the volume on or off.
1-16 Hardware Specifications and Configurations
Closed Front View 0
NOTE
1
Figure 1-3. Closed Front View
Table 1-3. Closed Front View
# Icon Item Description
1 Thumbwheel Turn the volume up or down.
2 Multi-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xD-Picture Card (xD).
3
2
:
Push to remove/install the card. Only one
card can operate at any given time.
3 CIR receiver Receives signals from a remote control.
Hardware Specifications and Configurations 1-17
Rear View 0
A
Figure 1-4. Rear View
Table 1-4. Rear View
# Icon Item Description
1 Battery bay Houses the computer’s battery pack.
1-18 Hardware Specifications and Configurations
Left View 0
NOTE
1
Figure 1-5. Left View
Table 1-5. Left View
# Icon Item Description
1 Kensington lock slot Connects to a Kensington-compatible computer
2
3 4 5 6 7
security lock.
88 8
:
Wrap the computer security lock cable
around an immovable object such as a table
or handle of a locked drawer. Insert the lock
into the notch and turn the key to secure the
lock. Some keyless models are also
available.
2 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
3 External display
(VGA) port
4 HDMI port Supports high definition digital video
5 USB 2.0 / eSATA port Connects to USB 2.0 or eSATA devices (only for
/e
SATA
6 USB 3.0 port Connects to USB devices. Supports the USB 3.0
7 4-pin IEEE 1394 port Connects to IEEE 1394 devices.
Hardware Specifications and Configurations 1-19
Connects to a display device (e.g. external
monitor, LCD projector).
connections.
certain models).
(SuperSpeed USB) specification.
* Devices without USB 3.0 certification may not
be compatible.
Table 1-5. Left View (Continued)
# Icon Item Description
8 Line-in jack Accepts audio line-in devices (e.g., audio CD
player, stereo walkman, mp3 player)
Microphone-in jack Accepts inputs from external microphones.
Headphones /
speaker / line-out jack
with S/PDIF support.
Connects to audio line-out devices (e.g.,
speakers, headphones).
1-20 Hardware Specifications and Configurations
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