Acer A1-830 Service Guide
please refer to
http://csd.acer.com.tw
Ducati Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
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Copyright
Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in
a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed of implied, with respect to the contents hereof and specially
disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is
sold or licensed “ as is”. Should the program prove detective following their purchase, the buyer (are not Acer Incorporated, its distributer, or it
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damage resulting from any defect in
the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
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Conventions
The following conventions are used in this manual:
SCREEN MESSAGES
NOTE
WARNING
CAUTION
IMPOTENT
Denotes actual messages that appear on
screen.
Gives bits and pieces of additional Information
related to the current topic.
Alerts you to any damage that might result
from doing or not doing specific actions.
Gives precautionary measures to avoid
possible hardware or software problems.
Reminds you to do specific actions, relevant to
the accomplishment of procedure.
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Preface
Before using this information and the product it supports, please read the following general
information.
1. This service guide provides you with all technical information relating to the BASIC
CONFIGURATION decide for Acer’s “ global” product offering. To better fit local market
requirement and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine. These LOCALIZED FEATURES will NOT be recovered in
this generic service guide. In such cases, please contact your regional office or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date
information available on your regional web or channel. If, for whatever reason, a part number
change is made, it will not be noticed in the printed Service Guide. For ACER-AUTHORIZED
SERVICE PROVIDER, your Acer office may have a DIFFERENT part number code to those
given in the FRU of this printed Service Guide. You must use the list provided by your regional
Acer office to order FRU parts for repair and service of customer machines.
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I
CHAPTER1 ......................................................................................................................... 6
System Specifications ................................................................................................ 6
Features ..................................................................................................................... 6
System Block Diagram ............................................................................................... 8
Your Acer table Tour .................................................................................................. 8
View .......................................................................................................................... 8
Hardware Specifications and Configuration .............................................................. 9
CHAPTER2 ....................................................................................................................... 10
Software Upgrade(SD Download) ........................................................................... 10
Features List ............................................................................................................ 10
Abstract ................................................................................................................... 10
How to perform SD_download................................................................................ 10
Ducati SW download SOP .......................................................................................... 13
Pre-condition ........................................................................................................... 13
Ducati SW download step ....................................................................................... 13
CHAPTER3 ....................................................................................................................... 18
Disassembly SOP .................................................................................................. 18
Disassembly Requirements ..................................................................................... 18
Related Information ................................................................................................ 18
Pre-disassembly Instructions .................................................................................. 18
Required tools and screws ...................................................................................... 19
Disassembly Process ................................................................................................ 20
CHAPTER4 ....................................................................................................................... 34
Diagnostic Tool SOP ................................................................................................ 34
Replace the mainboard ........................................................................................... 34
Ducati Service Tool(SN/ wifi country code) ............................................................. 34
How to Enter in Hardware Testing Mode ................................................................ 37
Hardware Testing Items Using Guide ...................................................................... 39
CHAPTER5 ....................................................................................................................... 53
Serial Number Definition .......................................................................................... 53
CHAPTER6 ....................................................................................................................... 54
Exploded Diagram and Description ......................................................................... 54
Spare Parts List ........................................................................................................ 56
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CHAPTER1
System Specifications
Features
Below is a brief summary of the tablet’s many features:
Operating System
Android 4.2.2 (Jelly Bean)
Processor
Intel®Atom processor Z2560, 1.6 GHz Intel® Hyper-Threading Technology
Memory
1 GB of POP ON LPDDR2, with 16GB eMMC
Display
7.9” XGA Color TFT-LCD with LED Backlight Design
Resolution: 1024*768 (4:3)
MIPI interface
Dimensions
203 (L) x 138.4 (W) x 8.15 (T) mm
Weight
＜380g
Wireless LAN
IEEE 802.11b/g/n
GPS
Support GPS & GNSS
Bluetooth
Bluetooth® 3.0
Camera
Main camera: 5MP Camera with Auto Focus
Front camera: 2M (1600X1200) Fixed Focus camera
Expansibility
Micro SD card slot, up to 32GB, SDHC 2.0 compatible
Interface/Audio
Built-in microphone and speaker, 3.5mm headset jack
Interface/Data
Micro USB ( USB 2.1 High Speed )
Battery
Rechargeable Lithium-ion battery, capacity: 4300 mAh
Fly mode Stand-by : > 1588 hours, Video playback Time: > 7.5 hours
Ergonomic Design
Touch Window for fingertip
Side keys:
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- Volume Up/Down
- Power Button
Power
Voltage range: 100 ~ 240V AC
DC Adaptor, 5.35V/2A, Micro-USB
Software (pre-loaded)
7digital (Tablet x86)
Amazon App Suite Widget (Tablet x86)
Audible (Tablet x86)
Top HD Games (Tablet x86)
WildTangent (Tablet x86)
Skype (Tablet x86)
Acer Remote Files (Tablet)
AcerCloud Docs (Tablet)
Camera 1.0 (Tablet)
Clear.fi 2 - AcerCloud Portal (Tablet x86)
Clear.fi 2 - Music (Tablet)
Clear.fi 2 - Photo (Tablet)
Clear.fi 2 - Video (Tablet)
Demo Video Data (Tablet-Ducati)
Amazon Kindle (Tablet x86)
Amazon Local (Tablet x86)
Amazon MP3 (Tablet x86)
Appstore (Tablet x86)
TuneIn (Tablet x86)
Life Image (Tablet x86)
Acer Live Updater
Dropbox OOBE Launcher (Tablet x86)
Dropbox (Tablet x86)
Evernote (Tablet x86)
Kobo (Tablet x86)
Simeji (Tablet x86)
McAfee Mobile Security (Tablet x86)
AccuWeather (Tablet x86)
Acer Registration 2.0 (Tablet)
AcerNidus
App Hiding (Tablet x86)
Demo Video App (Tablet)
App Hiding - Amazon Source (Tablet x86)
Astro (Tablet x86)
Digital Clock Widget 2.1 (Tablet x86)
Weather Widget 2.1 (Tablet x86)
Zinio Reader (Tablet x86)
Agoda (Tablet x86)
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System Block Diagram
Your Acer table Tour
After examining your tablet features, let us show you around your tablet.
View
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Hardware Specifications and Configuration
Processor
Item Specification
Intel Intel®Atom processor Z2560, 1.6 GHz Intel® Hyper-Threading
Technology
7.85” TFT - LCD
Item Specification
Display resolution 1024 x 768, KD079D1-35NA-A8
Battery
Item Specification
Battery Capacity
AC input voltage 100~240 Vac
DC output voltage 5.35Vdc (typical)
DC output current 2A (typical)
Full charge time 4.3 hour to reach 100% (when in standby mode)
Video playback time Video playback time: > 7.5 hours
Standby Fly mode Stand-by : > 1588 hours
Camera
Item Specification
Type
GPS
Item Specification
Chipset SiRFstar® CSRG05t™ WLCSP
System memory
Item Specification
4300 mAh (minimum capacity), Lithium-ion battery cell, rechargeable
and replaceable battery pack
Main camera: 5MP Camera with Auto Focus with one LED flashlight
Front camera: 2M(1600x1200) Fixed Focus camera
Memory embedded ROM 16GB / RAM 1GB
Memory expansion MicroSD memory card up to 32GB (SDHC 2.0 compatible)
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CHAPTER2
Software Upgrade(SD Download)
Features List
• SD download is an easy way for device to perform image upgrade, it supports below features
– Support ROM image upgrade without PC
– Support ROM image upgrade between different SKUs
– Support ROM image upgrade with default NV item update
– Support display image download progress bar upon screen
– Support image file integrity check
Abstract
This document will descript how to use SD card to upgrade Acer Ducati images (SD/SDs).
How to perform SD_download
1. Double click SD/SDs, Copy update.zip from SD/SDs to SD Card
2. Device turn off
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3. Insert SD card into device
4. Press volume down and power key
5. Device Vibrated
6. Release all key and press volume up and hold volume up
7. Device vibrated
8. Release all key to launch boot menu.
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9. Press Volume Up/Down to select “ Apply update from external SD card” and press Power Key
trigger selection
10. Press Volume Up/Down to select “ update.zip” and press Power Key to start update
11. After showing “Install from sdcard complete”, Press Volume Up/Down to select “ reboot system
now” and press Power Key to reboot and finish update
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Ducati SW download SOP
Pre-condition
To download Ducati SW, We shall have a PC with Windows OS system (We use Windows XP SP3
system as a sample). USB driver and Ducati SW download tool should be installed following the step
listed below. Notes: Reboot your PC after the driver and tools are installed.
Unzip the following files and install USB driver
IntelAndroidDrvSetup1.3.3.exe.zip
iSocUSB-Driver-Setup-1.0.3.exe.zip
Run the following program to install the Download tool.
PhoneFlashTool_4.2.1.0_external_win32.exe
Unzip the EUU（shipping image） and Service ROM（factory image）to EUU directory and
Service ROM directory separately.
Ducati SW download step
A．Update to new EUU
1. Open Phone Flash Tool 4.2.1.
2. Click the “Browser” button to select flash.xml from EUU directory. Then Phone flash tool will
display it is ready to download SW. Here we assume that your Ducati device has EUU image
already or has the service ROM image already.
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3. Switch Ducati device to SW download mode.
a) Power off the Ducati.
b) Hold volume down key more than 2 seconds and click power on key to force the Ducati
enter SW download mode.
c) Connect the USB cable to your device and PC.
d) When you see “start to flash” button become green. Click it to download SW.
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4. After download SW is done, you shall see flashing status bar becomes green with 100%
indicator. Unplug the USB cable.
B. Update to Service ROM
1. Open Phone Flash Tool 4.2.1.
2. Click Phone flash tool “Browser” button，select flash_reflow_repair.xml from Service ROM
directory. Then Phone flash tool will display it is ready to download SW. Here we assume that
your Ducati device has EUU image already or has the service ROM image already.
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3. Switch Ducati device to SW download mode.
a) Power off the Ducati.
b) Hold volume down key more than 2 seconds and click power on key to force the Ducati
enter SW download mode.
c) Connect the USB cable to your device and PC.
d) When you see “start to flash” button become green. Click it to download SW.
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4. After download SW is done, you shall see flashing status bar becomes green with 100%
indicator. Unplug the USB cable.
Notes：
1. To run Phone flash tool, your PC must install Net Framework 4.0.
2. During SW downloading, if PC prompts that a new device is found, need install driver, please
refer to USB driver--- C:\Program Files\Intel Android Device USB driver.
3. During active phone flash tool, if system prompts that can’t find wdapi1100.dll, please copy the
wdapi1100.dll from service ROM package to C:\WINDOWS\system32\.
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