The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear
on screen.
NOTE
WARNING
CAUTION
IMPORTANT
Gives bits and pieces of additional
information related to the current
topic.
Alerts you to any damage that might
result from doing or not doing specific
actions.
Gives precautionary measures to
avoid possible hardware or software
problems.
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
Intel® Mobile Pentium® IV Northwood processor-M with 512 KB L2 cache and Intel® SpeedStep
!
technology support
64-bit memory bus
!
Memory expandable up to 1GB
!
Internal removable optical drive (removable CD or DVD drive)
!
External USB floppy drive
!
High-capacity, Enhanced-IDE hard disk
!
Li-Ion main battery pack
!
Power management system with ACPI (Advanced Configuration Power Interface)
!
Smart Card interface with pre-boot authentication systems as security feature
!
Chapter 1
TM
Display
!
!
!
!
!
!
Multimedia
!
!
!
!
Connectivity
!
!
!
!
!
!
Thin-Film Transistor (TFT) liquid crystal-display (LCD) displaying 16-bit high color up to 1024X768
extended Graphics Array+ (XGA) resolution for 14.1” and 1400X1050 Super extended Graphics
Array+ (SXGA+) resolution for 15”.
3D capabilities
Simultaneous LCD and CRT display support
S-video for output to a television or display device that supports S-video input.
“Automatic LCD dim” feature that automatically decides the best settings for your display and
conserves power
Dual display capability
16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer.
Built-in dual speakers
Built-in microphone
High-speed optical drive (AcerMedia bay)
High-speed fax/data modem port
Fast infrared wireless communication
Dual USB (Universal Serial Bus) ports
Ethernet/Fast Ethernet port
IEEE1394 port
Optional 802.11b wireless LAN
Chapter 11
Page 12
Expansion
!
One type II CardBus PC Card slot
!One SmartCard slot
!Upgradeable memo ry
!Removable drives
!
EasyPort port replicator
Keyboard and Pointing Device
!84-/85-key PS/2 and AT-compatible Win dow s keyb oard
!Ergonomically-centered touchpad pointing device with a 4-way scroll key function
I/O Ports
!One type II CardBus PC Card slot(s)
!One RJ-45 jack for Ethernet
!
One RJ-11 phone jack for 56kbps fax/modem
!
One DC-in jack (AC adapter)
!One parallel port (ECP/EPP compliant)
!One external monitor port
!
One audio line-out jack
!One microphone-in jack
!Two USB ports
!
One port replicator connector
!One firewire 1394 port
!One S-video output port
!
One RF receiv er socket*
!One SmartCard reader
!One FIR port
!
One Kensington lock.
NOTE:
*: RF receiver socket is for radio frequency controller, which can remote turn on/off the computer.
2Chapter 1
Page 13
System Block Diagram
DDR BUFFER
DDR BUFFER
2M * 32BIT * 4Bank *4
2M * 32BIT * 4Bank *4
CRT
TV OUT
TV OUT
1394
1394
VT6306L
VT6306L
SMART
SMART
CARD
CARD
CRT
LCD
LCD
TV ENCODER
TV ENCODER
CH7007
CH7007
CARDBUS
CARDBUS
711
711
CARDBUS
CARDBUS
ONE SLOT
ONE SLOT
LVDS
LVDS
VGA
VGA
NVIDIA
NVIDIA
GEFORCE2GO
GEFORCE2GO
100
100
PCI BUS
PCI BUS
33MHz
33MHz
MiniPCi
Min iP Ci
802.11b
802.11b
MODULAR BAY
MODULAR BAY
CDROM (FDD)
CDROM (FDD)
PIDE HDD
PIDE HDD
AGP 4x
AGP 4x
1.5 v
1.5 v
66 MHz
66 MHz
ATA 66 / 100
ATA 66 / 100
CPU
CPU
Northwood-m
Northwood-m
uFCPGA
uFCPGA
AGTL +
AGTL +
100 MHz
100 MHz
ALI
ALI
1671
1671
ALI
ALI
1535
1535
DDR SDRAM
DDR SDRAM
2.5 v 266 MHz
2.5 v 266 MHz
PCI BUS
PCI BUS
33MHz
33MHz
AC LI NK
AC LI NK
USB
USB
ISA BUS
ISA BUS
KBC
KBC
Mitsubishi
Mitsubishi
M38867
M38867
CLK GEN
CLK GEN
ICS 951104
ICS 9511 04
LAN
LAN
RTL 8100BL
RTL 8100BL
Blutooth
Blutooth
conn
conn
RF CONN
RF CONN
BIOS
BIOS
MAX29f004TC
MAX29f004TC
DDR*2
DDR*2
DDR*2
1GB MAX
1GB MAX
1GB MAX
DEBUG
DEBUG
CONN
CONN
TXFM
TXFM
AC97
AC97
CODEC
CODEC
CS4299
CS4299
LINE-OUT
LINE-OUT
PREAMP
PREAMP
RJ45
RJ45
RJ45
RJ11
RJ11
RJ11
MDC
MDC
OP AMP
OP AMP
APA2020
APA2020
SPKR*2
SPKR*2
INT MIC
INT MIC
LINE-IN/
LINE-IN/
MIC
MIC
FIRPRINTER
FIRPRINTER
KEY BD
KEY BD
CONN
CONN
TouchPad
TouchPad
CONN
CONN
Chapter 13
Page 14
Board Layout
Top View
1IEEE 139417SW2 Setting
2Line-in Port18Touch Pad Connector
3Line-out Port19External CD/DVD-ROM Module Connector
4Parallel Port20Speaker Connector
5LCD Coaxial Cable Connector21Daughter Board Connector (on main board, under
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
#IconItemDescription
1Display screenAlso called LCD (liquid-crystal display), diplays
2Status indicatorsLEDs (light-emitting diode) that turn on and off to
3Launch KeysSpecial Keys for launching internet browser, email
4T ouchpadT ouch-sensitive pointing device which functions like a
5Click buttons (left,
center and right)
6Infrared portInterfaces with infrared devices (e.g., infrared printer,
7SpeakerOutputs sound
8PalmrestComfortable support area for your hands when you
9KeyboardInputs data into your computer.
computer output.
show the status of the computer, its functions and
components.
program and frequently used programs. See
“Launch Keys” on page 17 for more details.
computer mouse.
The left and right buttons function like the left and
right mouse buttons; the center button serves as a 4
way scroll button.
IR-aware computer).
use the computer.
6Chapter 1
Page 17
Left Panel
#IconItemDescription
1Hard Disk BayHouses the computer’s removable hard disk (secured by a
2USB portConnect to Universal Serial Bus devices (e.g., USB mouse,
3PC Card Eject buttons Eject the selected PC Card from the slot.
4PC Card slotAccept one type III or 16-bit PC Card or 32-bit CardBus PC
screw).
USB camera).
Card.
5Smart Card Eject
button
6Battery bayHouses the computer’s battery pack.
7Video capture kit slotAccepts the video capture kit option on the left side of the
8Smart Card Slot Slot for Smart Card interface with pre-boot authentication
Ejects the SmartCard from the slot.
computer.
systems.
Chapter 17
Page 18
Right Panel
#ItemDescription
1AcerMedia drive bayHouses a removable media drive module.
2AcerMedia indicatorLights up when the AcerMedia drive is active.
3Eject buttonEjects the drive tray.
4Emergency eject slotEjects the drive tray when the computer is turned off.
5Power switchTurns on the computer power.
6Security keylockConnects to a Kensington-compatible computer security lock.
NOTE:
The positions of the AcerMedia indicator, eject button and emergency eject hole may differ depending
on hte optical drive module installed.
8Chapter 1
Page 19
Rear Panel
#IconItemDescription
1Power jackConnects to an AC adapter
2USB ports (two)Connect to Universal Serial Bus devices (e.g., USB
3S-video portConnects to a television or display device with S-
4External display portConnects to a display device (e.g., external monitor,
mouse, USB camera).
video input.
LCD projector) and displays up to 16.7 million colors
at 1400x1050 resolution.
5Easy Link Port/ Replicator
Port
6Parallel portConnects to a parallel device (e.g., parallel printer).
7Speaker/Headphone-out
jack
8Line-in jackAccepts audio line-in devices (e.g., audio CD player,
9Modem jackConnects to a phone line.
10Network jackConnects to an Ethernet 10/100-based network
11IEEE 1394 PortConnects to IEEE 1394 devices.
I/O replicator for EasyPort expansion devices.
Connects to audio line-out devices (e.g., speakers,
headphones).
stereo walkman).
Chapter 19
Page 20
Bottom Panel
#IconItemDescription
1Cooling fanHelps keep the computer cool*.
2AcerMedia bay release latch Unlatches the AcerMedia drive for removal or swapping.
3AcerMedia bayHouses an AcerMedia drive module.
4Personal identification slotInsert a business card or similar-sized identification card to
5Battery release latchUnlatches the battery to remove the battery pack.
6Battery bayHouses the computer’s battery pack.
7Memory compartmentHouses the computer’s main memory.
8Hard disk bayHouses the computer’s hard disk. (Secured by a screw)
9Hard disk protectorProtects the hard disk from accidental bumps and vibration.
personalize your computer.
NOTE:
*: Do not cover or obstruct the opening of the fan.
10Chapter 1
Page 21
Indicators
The computer has seven easy-to-read status icons on the right of the display screen.
The Power and Sleep status icons are visible even when you close the display cover so you can see the status
of the computer while the cover is closed.
#IconFunctionDescription
1Wireless
Communication
Lights when the Blue-Tooth/Wireless LAN
capabilities are enabled.
2PowerLights when the computer is on.
Blinks when a battery-low condition occurs.
3SleepLights when the computer enters Standby
mode and blinks when it enters into or
resumes from hibernation mode.
4Media ActivityLights when the floppy drive, hard disk or
5Battery ChargeLights when the battery is being charged.
6Caps LockLights when Caps Lock is activated.
7Num LockLights when Num Lock is activated.
AcerMedia drive is active.
Chapter 111
Page 22
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
@
@
@@
When
is on, all alphabetic characters typed are in uppercase.
@
@
@@
]
]
]]
(Fn-F11)
[
[
[[
(Fn-F12)
When
(complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of
numeric data entry. a better solution would be to connect an external keypad.
When
keys respectively.
is on, the embedded keypad is in numeric mode. The keys function as a calculator
]
]
]]
is on, the screen moves one line up or down when you press the up or down arrow
[
[
[[
does not work with some applications.
[
[
[[
12Chapter 1
Page 23
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on embedded
keypad
Main keyboard keysHold Fn while typing letters on embedded
Type numbers in a normal manner.
Hold
keys.
keypad.
while using cursor-control
j
j
jj
Hold Fn while using cursor-control
keys.
Type the letters in a normal manner.
NOTE:
If an external keyboard or keypad is connected to the computer, the
from the internal keyboard to the external keyboard or keypad.
feature automatically shifts
]
]
]]
Chapter 113
Page 24
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows logo keyStart button. Combinations with this key perform shortcut functions.
Below are a few examples:
! + Tab (Activates next taskbar button) Windows + E (Explores My
Computer)
! + F (Finds Document)
! + M (Minimizes All)
+ ! + M (Undoes Minimize All)
j
j
jj
! + R (Displays the Run...dialog box)
Application keyOpens a context menu (same as a right-click).
14Chapter 1
Page 25
Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
contrast and brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot KeyIconFunctionDescription
Fn-F1Hot key helpDisplays a list of the hotkeys and their functions.
Fn-F2SetupAccesses the notebook’s configuration utility.
Fn-F3Power Management
Scheme Toggle
Fn-F4SleepPuts the computer in Sleep mode, which can be
Fn-F5Display toggleSwitches display output between the display screen,
Fn-F6Screen blankTurns the display screen backlight off to save power.
Fn-F7Touchpad toggleTurns the internal touchpad on and off.
Fn-F8Speaker toggleTurns the speakers on and off; mutes the sound.
Fn-upVolume upIncreases the speaker volume.
Fn-dow nVolume downDecreases the speaker volume.
Switches the power management scheme used by the
computer (function available if supported by operating
system).
defined via the advanced section of the Power
Management Properties in the Windows Control
Panel.
external monitor (if connected) and both the display
screen and external monitor.
Press any key to return.
When you connect an external PS/2 mouse, the
computer automatically disables the touchpad.
Fn-
→
Brightness upIncreases the screen brightness.
Chapter 115
Page 26
Hot KeyIconFunctionDescription
Fn-
←
Brightness downDecreases the screen brightness.
16Chapter 1
Page 27
Launch Keys
Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are
designated as P1, P2, P3, Mail button and Web browser button. By default, buttons P1and P2 are users
programmable. The mail button is used to launch the mail application. The LED of the mail button will flash
when the user has received an incoming email. The P3, by default is used to launch a multimedia application
that came bundled with your system. The web browser button, by default is used to launch your internet
browser.
Chapter 117
Page 28
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means
the cursor responds as you move your finger on the surface of the touchpad. The central location on the
palmrest provides optimum comfort and support.
NOTE:
When using an external USB or serial mouse, you can press Fn +
are using an external PS/2 mouse, the touchpad is automatically disabled.
Touchpad Basics
The following items teach you how to use the touchpad:
Move your finger across the touchpad to move the cursor.
!
Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and
!
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad produces similar results.
Use the center (2) button (top and bottom) to scroll up or down a page. This button mimics your
!
cursor pressing on the right scroll bar of Windows applications.
to disable the touchpad. If you
rrrr
18Chapter 1
Page 29
Function
ExecuteClick twice
SelectClick onceTap once
DragClick and hold,
Access context
menu
ScrollClick and hold
Left
Button
quickly
then use finger to
drag the cursor
on the touchpad
Right
Button
Click once
Center
Buttons
the up/down
button
Tap
Tap twice (at the same speed as
double-clicking a mouse button)
Tap twice (at the same speed as
double-clicking a mouse button)
then hold finger to the touchpad
on the second tap and drag the
cursor
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean.
The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpad’s responsiveness.
Chapter 119
Page 30
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeIntel Pentium IV 1.5/1.6/1.7GHz processor with 512KB L2 on-die Cache
CPU package Micro-FCPGA package
CPU core voltage1.40V/1.15V
CPU I/O voltage1.25V
BIOS
ItemSpecification
BIOS vendorPhoenix
BIOS VersionV 4.0 R6.1
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS package32-pin TSOP
Supported protocolsACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/
BIOS password controlSet by switch, see SW2(SW1) setting
IEEE 1284 1.7 & 1.9, IrDA, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and
mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows
keyboard Microsoft Simple Boot Flag
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size512KB
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
System Memory
ItemSpecification
Memory controllerBuilt-in Intel Amador-M
Onboard memory size0MB
DIMM socket number2 sockets (2 banks)
Supports memory size per socket512MB
Supports maximum memory size1024MB
Supports DIMM typeSynchronous DDR
Supports DIMM Speed266 MHz
Supports DIMM voltage3.3V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
match the above specifications.
20Chapter 1
Page 31
Memory Combinations
Slot 1Slot 2Total M emor y
0 MB64 MB64 MB
64 MB0 MB64 MB
0 MB128 MB128 MB
64 MB64 MB128 MB
128 MB0 MB128 MB
64 MB128 MB192 MB
128 MB64 MB192 MB
128 MB128 MB256 MB
0256256
2560256
256 MB64 MB320 MB
64 MB256 MB320 MB
256 MB128 MB384 MB
128 MB256 MB384 MB
256 MB256 MB512 MB
51264576
64512576
128512640
512128640
5125121024
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
LAN Interface
ItemSpecification
ChipsetRealtek 8100BL
Supports LAN protocol10/100 Mbps
LAN connector typeRJ45
LAN connector locationRear side
Modem Interface
ItemSpecification
ChipsetAmbit MDC module with Lucent modem controller
Fax modem data baud rate (bps)14.4K
Data modem data baud rate (bps)56K
Supports modem protocolV.90 MDC
Modem connector typeRJ11
Modem connector locationRear side
Chapter 121
Page 32
Floppy Disk Drive Interface
ItemSpecification
Vendor & model nameMitsumi D353G
Floppy Disk Specifications
Media recognition2DD (720KB)2HD (1.44MB)
Sectors/track918
Tracks8080
Data transfer rate
(Kbit/s)
Rotational speed (RPM)300300
Read/write heads 22
Encoding methodMFM/FM
Power Requirement
Input Voltage (V)+5V +/- 10%
1 MB2 MB
Hard Disk Drive Interface
ItemSpecification
Vendor & Model NameToshiba MK2018GAP
Capacity (MB)200002000030000
Bytes per sector512512512
Data heads34
Recording zone161616
Drive Format
Disks222
Spindle speed (RPM)4200RPM4200 RPM4200 RPM
Performance Specifications
Buffer size 2048KB2048KB2048KB
InterfaceATA-5ATA-5ATA-5
Max. media transfer rate (diskbuffer, Mbytes/s)
Data transfer rate (host~buffer,
Mbytes/s)
DC Power Requirements
Voltage tolerance5V(DC)+/- 5%5V(DC) +/- 5%5V(DC) +/- 5%
20GB
290216235
100 MB/Sec. Ultra DMA
mode-5
IBM Travelstar 20GB
IC25N020ATCS04
100 MB/Sec.
Ultra DMA mode-5
IBM Travelstar 30 GB
IC25N030ATCS04
100 MB/Sec.
Ultra DMA mode-5
DVD-ROM Interface
ItemSpecification
Vendor & model nameMKE SR-8176
Performance SpecificationWith CD DisketteWith DVD Diskette
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1
and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Graph interface 4X AGP (Accelerated Graphics Port) bus
Maximum resolution (LCD)1600x12000 (32 bit colors)
Maximum resolution (CRT)1920x1200(32 bit colors)
Video Memory
ItemSpecification
Fixed or upgradeableFixed
Video memory size16.0 MB
Chapter 123
Page 34
Video Resolutions Mode (for both LCD and CRT)
Resolution
640x480YesYesYesYes
720x480YesYesYesYes
800x600YesYesYesYes
848x480YesYesYesYes
1024x768YesYesYesYes
1152x864YesYesYesYes
1280x1024YesYesYesYes
1400x1050YesYesYesYes
1600x1200YesYesYesYes
8 bits
(256 colors)
16 bits
(High color)
24 bits
(True color)
Parallel Port
ItemSpecification
Parallel port controllerAli 1535+
Number of parallel port1
LocationRear side
Connector type25-pin D-type connector, in female type
Parallel port function controlEnable/Disable by BIOS Setup
Supports ECP/EPP Yes (set by BIOS setup)
Optional ECP DMA channel
(in BIOS Setup)
Optional parallel port I/O address
(in BIOS Setup)
Optional parallel port IRQ
(in BIOS Setup)
DMA channel 0,1, 2 and 3
3BCh, 278h, 378h
IRQ7, IRQ5
32 bits
(True color)
Serial Port
ItemSpecification
Serial port controllerAli 1535+
Number of serial port1
Supports 16550 UARTYes
Connector type9-pin D-type connector, in male type
Location Rear side
Serial port function controlEnable/Disable by BIOS Setup
Optional serial port (in BIOS Setup)3F8h, 2F8h, 3E8h, 2E8h
Optional serial port IRQ (in BIOS Setup)IRQ3, IRQ4
24Chapter 1
Page 35
USB Port
ItemSpecification
USB Compliancy Level1.1
OHCIUSB 1.1
Number of USB port2
Location Rear side
Serial port function controlEnable/Disable by BIOS Setup
IrDA Port
ItemSpecification
IrDA FIR port controllerAli 1535+
Number of IrDA FIR port1
Location Left side
IrDA FIR port function controlEnable/disable by BIOS Setup
IrDA FIR port (in BIOS Setup)2F8
IrDA FIR port IRQ (in BIOS Setup)IRQ3
ECP DMA channel
(in BIOS Setup)
Optional IrDA FIR port DRQ (in BIOS Setup)Not available
DMA channel 3
PCMCIA Port
ItemSpecification
PCMCIA controller711
Supports card typeType-II
Number of slotsOne type-II
Access locationLeft side
Supports ZV (Zoomed Video) portNo ZV support
Supports 32 bit CardBus Yes (IRQ11)
System Board Major Chips
Item Controller
System core logicAli 1535+
Super I/O controllerAli 1535+
Audio controllerCirrus 4299
Video controllerNVIDIA GeforceGO 100
Hard disk drive controller(Ali 1535+)
Keyboard controllerM38867
RTCBuilt-in BQ3285LF
Keyboard
ItemSpecification
Keyboard controllerMitsubishi M38867
Keyboard vendor & model nameDarfon
Total number of keypads84/85-key
Chapter 125
Page 36
Keyboard
ItemSpecification
Windows 95 keysYes
Internal & external keyboard work simultaneouslyYes
Battery
ItemSpecification
Vendor & model nameSony BTP-39D1
Battery TypeLi-Ion
Pack capacity 3920 mAH
Cell voltage V/cell
Number of battery cell8
Package configuration4 cells in series, 2 in parallel
Package voltage 14.8 V
DC-AC LCD Inverter
ItemSpecification
Vendor & model nameAmbit T621194.02
Sumida IV09117/T
Input voltage (V)Ambit8.5 (min.)-21 (max.)
Sumida-12 (typ.)-
Input current (mA)Ambit--1 (max.)
Sumida310(min.)360(typ.)410(max.)
Output voltage
(Vrms, no load)
Output voltage
frequency (kHz)
Output Current/LampIout(Min)0mA0.6mA1.2mAVadj=0V
Ambit-600 (typ.)-
Sumida1600(min.)--
Ambit40 (min.)-70 (max.)
Sumida50(min.)54(typ.)58(max.)
Iout(Max)5.5mA6.0mA6.5mAVadj=3V
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user,
and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while
the system unit is turned on.
NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace
a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID
information.
LCD
ItemSpecification
Vendor & model nameAU B150PG01 AU B141XN04V2
Mechanical Specifications
LCD display area (diagonal, inch)1514.1
Display technologyTFTTFT
ResolutionSXGA+ (1400x1050)XGA (1024X768)
Supports colors262K262K
Optical Specification
Brightness controlkeyboard hotkeyKeyboard hotkey
26Chapter 1
Page 37
LCD
ItemSpecification
Contrast controlNoNo
Electrical Specification
Supply voltage for LCD display (V)3.33.3
Supply voltage for LCD backlight (Vrms)700660
AC Adapter
ItemSpecification
Vendor & model nameDelta A DP-65DB BE
Input Requirements
Maximum input current (A,
@90Vac, full load)
Nominal frequency (Hz)47 - 63
Frequency variation range (Hz)47 - 63
Nominal voltages (Vrms)90 - 270
Inrush currentThe maximum inrush current will be less than 50A and 100A when the adapter
Efficiency It should provide an efficiency of 85% minimum, when measured at maximum
Output Ratings (CV mode)
DC output voltage +19.0V~21.5V
Noise + Ripple 300mvp-pmax (20MHz bandwidth)
Load 0 A (min.) 3.5 A (max.)
Output Ratings (CC mode)
DC output voltage+12V ~ +19V
Constant output4.5 ± 0.3 A
Dynamic Output Characteristics
Turn-on delay time3 sec. (@100Vac)
Hold up time6 ms min. (@100 Vac input, full load)
Over Voltage Protection (OVP)25 V
Short circuit protectionOutput can be shorted without damage (no broken, no smoke)
Electrostatic discharge (ESD)15kV (at air discharge)
Dielectric Withstand Voltage
Primary to secondary1500 Vac (or 2121 Vdc), 10 mA for 1 second
Leakage current 0.25 mA max. (@ 254 Vac, 60Hz)
Regulatory RequirementsInternal filter meets:
1.5 A @ 90Vac
0.9 A @ 180Vac
is connected to 100Vac(50Hz) and 240Vac(60Hz) respectively.
load under 240V(60Hz).
8kV (at contact discharge)
1. FCC class B requirements. (USA)
2. VDE 243/1991 class B requirements. (German)
3. CISPR 22 Class B requirements. (Scandinavia)
4. VCCI class II requirements. (Japan)
Chapter 127
Page 38
Power Management
Power Saving ModePhenomenon
Standby Mode
Waiting time specified by the System
Standby value or the operating system
elapses without any system activity.
Or
When the computer is about to enter
Hibernation mode (e.g., during a battery-low
condition), but the Hibernation file is invalid
or not present.
Hibernation Mode
When customized functions for power
management are set to
corresponding action is taken.
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.
Hard Disk Standby Mode
Hard disk is idle within a specified period of
time.
Hibernation
and the
The Sleep indicator lights up
!
All power shuts off
!
The display shuts off
!
Hard disk drive is in standby mode.
!
(spindle turned-off)
Environmental Requirements
ItemSpecification
Temperature
Operating
Non-operating
Non-operating
Humidity
Operating20% to 80% RH, non-condensing
Non-operating20% to 80% RH, non-condensing (unpacked)
Non-operating20% to 90% RH, non-condensing (storage package)
Vibration
Operating (unpacked)5~250Hz: 0..5G
Non-operating (unpacked)2-200Hz: 1.04Grms
Non-operating (packed)-200Hz: 1.146Grms
+5~+35
-10~+65
-20~+65
C
°
C
°
C (storage package)
°
28Chapter 1
Page 39
Mechanical Specification
ItemSpecification
Dimensions327.6 (W) x 270 (D) x 34.5(H) for 15.0” TFT
Weightless than 5.75 lbs for 15.0” TFT model
I/O PortsTwo type II CardBus socket(s), One RJ-11 modem port, One RJ-45 LAN port, One
Drive BaysTwo
MaterialHousing: MCS-050
IndicatorsWireless Communication, Power LED, Sleep LED, Media Activity, Battery Charge,
SwitchPower
DC-in jack (AC adapter), One FIR port, One ECP/EPP compliant parallel port, One
serial port, One external monitor port, One PS/2 keyboard/mouse port, One port
replicator connector, Two USB ports, One audio line-out jack, One microphone-in
jack, One 1394 port, One Kensington lock.
IRQ11VGA (PIRQA#), USB (PIRQA#, PIRQC#, INTD#), CardBus controller
(PIRQB#, PIRQB#)
IRQ12PS/2 device
IRQ13Math processor
IRQ141st EIDE device (hard disk)
IRQ152nd EIDE device (CD-ROM drive)
DMA Channel Assignment
DMA ChannelFunction
DRQ0Reserved
DRQ1Reserved
DRQ2Floppy
DRQ3Reserved
DRQ4DMA controller
DRQ5Reserved
DRQ6Reserved
DRQ7Reserved
30Chapter 1
Page 41
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
Chapter 2
To activate the BIOS Utility, press
Information
CPU Type Pentium® IV
CPU Speed 1.4 GHz
System Memory 640 KB
Extended Memory 129535 KB
HDD1 Serial Number 9ZY9ZQE6646
HDD2 Serial Number None
System BIOS Version V1.0 R01-A3
VGA BIOS Version V23.44
KBC Version: V03.02
Serial Number 8141Q01S11107003E6M
Asset Tag Number
Product Name (Product Name)
Manufacture Name ACER
UUID Number 143a6d00-06bc-11d5-a198-c3772058d6fa
Main Advanced Security Boot Exit
during POST
mmmm
PhoenixBIOS Setup Utility
F1
Esc
Help
Exit
Select Item
"#$
%&
%&
Select Menu
%&%&
Change Values
F5/F6
Select• Sub Menu
Enter
Setup Defaults
F9
Save and Exit
F10
Navigating the BIOS Utility
There are six menu options: System Information, Main System Settings, Advanced, System Security, Boot
Options and Exit Setup.
To enter a menu, highlight the item using the
Within a menu, navigate through the BIOS Utility by following these instructions:
Press the
!
Press the
!
Press the
!
Chapter 231
/
wwww
zzzz
||||
keys to move between the parameters.
yyyy
/
keys to change the value of a parameter.
xxxx
key while you are in any of the menu options to return to the main menu.
wwww
/
keys, then press
yyyy
e
e
ee
.
Page 42
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are
shown at the bottom of the screen.
System Information
The System Information screen displays a summary of your computer hardware information.
PhoenixBIOS Setup Utility
Information
CPU Type Pentium® IV
CPU Speed 1.4 GHz
System Memory 640 KB
Extended Memory 129535 KB
HDD1 Serial Number 9ZY9ZQE6646
HDD2 Serial Number None
System BIOS Version V1.0 R01-A3
VGA BIOS Version V23.44
KBC Version: V03.02
Serial Number 8141Q01S11107003E6M
Asset Tag Number
Product Name (Product Name)
Manufacture Name ACER
UUID Number 143a6d00-06bc-11d5-a198-c3772058d6fa
Help
F1
Esc
Exit
Main Advanced Security Boot Exit
Select Item
"#$
%&
%&
Select Menu
%&%&
Change Values
F5/F6
Select• Sub Menu
Enter
Setup Defaults
F9
Save and Exit
F10
NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a
series of numbers and/or characters.
The following table describes the information in this screen.
ParameterDescription
CPU TypeDisplay the type of CPU.
CPU SpeedDisplay the CPU Speed.
System MemoryDisplay the current system memory.
Extended MemoryDisplay the current extended memory
HDD1 Serial NumberDisplay the primary master HDD serial number. If no primary master HDD,
HDD2 Serial NumberDisplay the secondary master HDD serial number. If no secondary master
System BIOS VersionThe current system BIOS version
VGA BIOS VersionThe current VGA BIOS version. It is got from VGA BIOS AX=5F01.
KBC VersionThe current KBC version.
Serial NumberDisplay the serial number of the computer. (32 characters)
show ‘None’.
HDD, show ‘None’.
32Chapter 2
Page 43
ParameterDescription
Asset Tag NumberDisplay the asset tag number of the computer. (16 characters)
Product NameDisplay the Product Name. (15 characters)
Manufacturer NameDisplay the manufacturer Name (15 characters)
LAN DeviceDisplay the MAC address of the internal LAN.
UUIDDisplay the universally unique identifier of your computer. (16 Byte Hex
digital)
The items in this screen are important and vital information about your computer. If you experience computer
problems and need to contact technical support, this data helps our service personnel know more about your
computer.
Main System Settings
The Main System Settings screen allows you to set the system date and time.
The following table describes the parameters in this screen.
ParameterDescription
System TimeSets the system time
Format: HH:MM:SS (Hour: Minute: Second)
<Tab>,<Shft-Tab>, or <Enter> selects field.
Help:
TimeSets the system date.
Format: MM/DD/YYYY (Month/Day/Year)
<Tab>, <Shift>, or <Enter> selects field.
Help:
Chapter 233
Page 44
ParameterDescription
Boot DisplaySet the display output device on boot up.
Set the display output device on boot up.
Help:
When set to Auto, the computer automatically determines the display
device. If an external display device (e.g., monitor) is connected, it
becomes the boot display. When set to Both, the computer outputs to both
the LCD and the external display if one is connected.
Option: Both or
Screen ExpansionOptions:
Options: Enable or Disable.
Help:
QuickBoot ModeOptions:
Allow the system to skip certain tests while booting. This will
Help:
decrease the time needed to boot the system.
Boot-time Diagnostic ScreenOptions: Enable or
Display the diagnostic screen during boot.
Help:
Boot on LANOptions: Enable or
When set to enabled, system will boot on LAN.
Help:
Notice: Need to rest art system for enabling Boot-on-LAN function.
Hotkey BeepOptions:
Enable or disable hotkey beep.
Help:
Auto DimOptions:
The system will support an automatic dim in of the LCD backlight
Help:
when the AC power is NOT available (running on battery power).
F12 Multi-BootOptions:
Users could choose if to display ‘Fn-F12 for multi-boot’ message
Help:
during post
Enable
Enable
Enable
Enable
Enable
Auto
or Disable.
or Disable
Disable
Disable.
or Disable
or Disable
or Disable.
34Chapter 2
Page 45
Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on
system startup.
PhoenixBIOS Setup Utility
Information Main
CPU Speed [High]
Legacy Diskette A: [1.44/1.25MB 3 ½”]
I/O Device ConfigurationEnter submenu to set onboard device conf iguration
PCI IRQ RoutingSet Default IRQ of PCI device.
USB Host ControllerSet Enabled or Disabled the USB hardware
Selects floppy type. Note that 1.25MB 3 1/2”
Help:
references a 1024 byte/sector Japanese media
format. The 1.25MB, 3 1/2” diskette requires a 3-Mode
floppy-disk drive.
User can enter submenu to set some detail functions
User can enter submenu to set some detail functions.
Help: Pheripheral Configuration.
Help: Menu used to setting IRQ for PCI Devices.
Disabled resources will be freed up for other
Help:
uses.
are the default and
or Low
High
Options:
or Disabled
Auto
ROM or ATAPI Removable or
IDE Removable
Auto
ROM or ATAPI Removable or
IDE Removable
Enabled
1.44/1.25MB 3 1/2”
or None or User or CD-
or None or User or CD-
or Disabled
Chapter 235
Page 46
ParameterDescriptionOptions
USB BIOS Legacy SupportSet Enabled or Disabled support for USB Keyboards
and Mice.
Enable for use with a non-USB aware Operating
Help:
System such as DOS or UNIX.
Primary Master
The Primary Master sub-menu contains parameters related to the primary hard disk.
Enabled
or Disabled
CAUTION:
The parameters in this screen are for the advanced users only. Typically, you do not need to
change the values in this screen. The default setting of
disk.
PhoenixBIOS Setup Utility
Advanced
Primary Master [TOSHIBA MK2018GAP-(PM)]
Type: [Auto]
LBA Format
Total Sectors: 39070080
Maximum Capacity: 20004MB
Multi-Sector Transfers: [16 Sectors]
LBA Mode Control: [Enabled]
32 Bit I/O: [Disabled]
Transfer Mode: [Fast PIO 4]
Ultra DMA Mode: [Disabled]
SMART Monitoring: Disabled
Auto
optimizes all the settings for your hard
Item Specific Help
User = you enter
parameters of hard-disk
drive installed at this
connection.
Auto = Autotype Hard-Disk
Drive installed here.
1-39 = you select predetermined type of harddisk drive installed
here.
CD-ROM = a CD-ROM drive
is installed here.
ATAPI Removable =
removable disk drive is
installed here.
F1
Esc
Help
Exit
Select Item -
"#$
%&
%&%&%& Select Menu
Change Values
/+
Select > Sub Menu
Enter
Setup Defaults
F9
Save and Exit
F10
36Chapter 2
Page 47
Secondary Master
The Secondary Master sub-menu contains parameters related to the Media bay drive.
CAUTION:
The parameters in this screen are for the advanced users only. Typically, you do not need to
change the values in this screen. The default setting of Auto optimizes all the settings for your Media
bay drive.
User = you enter
parameters of hard-disk
drive installed at this
connection.
Auto = Autotype HardDisk Drive installed
here.
1-39 = you select predetermined type of harddisk drive installed
here.
CD-ROM = a CD-ROM drive
is installed here.
ATAPI Removable =
removable disk drive is
installed here.
F1
Esc
Help
Exit
Select Item -
"#$
%&
%&
%&%&
Select Menu
/+
Change Values
Enter
Select > Sub Menu
F9
Setup Defaults
F10
Save and Exit
Chapter 237
Page 48
I/O Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this
screen because these values are already optimized.
The I/O Device Configuration screen assigns resources to basic computer communication hardware.
PhoenixBIOS Setup Utility
Advanced
I/O Device Configuration
Item Specific Help
Serial Port A: [Enable]
Base I/O Address : [3F8]
Interrupt: [IRQ 4]
[Disable]
No Configuration
[Enable]
User Configuration
[Auto]
BIOS or OS chooses
Configuration
(OS Controlled Displayed
when controlled by OS)
F9
Setup Defaults
F10
Save and Exit
38Chapter 2
Page 49
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
ParameterDescriptionOptions
Serial PortEnables or disables the serial port.
The serial port is a PnP device. Enabled/Disabled
setting won’t affect the setting of the serial port in
device manager of Windows.
When enabled, you can set the base I/O address and
interrupt request (IRQ) of the serial port.
Parallel PortEnables or disable the parallel port.
The parallel port is a PnP device. Enabled/Disabled
setting won’t affect the Windows Device Manager
setting of the parallel port.
Sets operation mode of the parallel port.
Only set the parallel post operation mode in BIOS
setup. If set to be ECP mode, the Windows will
assume the parallel port as the ECP port.
If operation mode is set to Base I/O address, sets the
base I/O address, of the parallel port.
If operation mode is set to interrupt, sets the interrupt
request of the parallel port.
If operation mode is set to ECP DMA Channel, sets
the direct memory access (DMA) channel f or the
printer to operate in ECP mode. This parameter is
enabled only if operation mode is set to ECP.
Floppy disk controllerEnables or disable the Floppy disk controller.
Enabled
Enabled
Enabled
or Disabled
or Disabled
or Disabled
NOTE: When the device is disabled, all the sub-items will be showed as [--].
Chapter 239
Page 50
PCI IRQ Routing
The PCI IRQ Routing sub-menu allows you to set IRQ for PCI devices.
CAUTION:
The parameters in this screen are for advanced users only. Typically, you do not need to change
the values in this screen because these values are already optimized.
PCI devices can use
hardware interrupts
called IRQs. A PCI device
cannot use IRQs already
in use by ISA or Eisa
devices. Use ‘Auto’ only
if no ISA or Eisa legacy
cards are installed.
Setup Defaults
F9
Save and Exit
F10
40Chapter 2
Page 51
System Security
The System Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
PhoenixBIOS Setup Utility
Information Main Advanced
Set Supervisor Password [Enter]
Set User Password [Enter]
Password on boot: [Disabled]
Set Primary Hard Disk Password [Enter]
F1
Esc
Help
Exit
Select Item -
"#$
%&
%&
Select Menu
%&%&
Security
Change Values
/+
Enter
The following table describes the parameters in this screen. Settings in
Boot Exit
Item Specific Help
Supervisor password
controls the access of
the whole setup utility.
Select > Sub Menu
Setup Defaults
F9
Save and Exit
F10
boldface
are the default and
suggested parameter settings.
ParameterDescriptionOptions
Set Supervisor PasswordWhile entering SETUP, BIOS need to request user to enter
supervisor password if set.
This password protects the BIOS SETUP menu from
unauthorized entry.
Set User PasswordDuring POST, BIOS need to check user password if set.
This password protects the system from unauthorized user
entry before OS boots up.
Password on bootDuring POST, BIOS need to check power on password if set.
This password protects the computer from unauthorized entry
during boot-up.
Set Primary Hard Disk
Password
During POST, BIOS need to check power on password if set.
This password protects the computer from unauthorized entry
during boot-up.
or Present
Enter
or Present
Enter
Disabled
or Present
Enter
or Present
Chapter 241
Page 52
Setting a Password
Follow these steps:
1.
Use the cursor
the
2.
Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).
key. The password box appears:
e
e
ee
keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press
wwww/yyyy
IMPORTANT:
3.
Press
4.
After setting the password, the computer automatically sets the chosen password parameter to Present.
Be very careful when typing your password because the characters do not appear on the
screen.
. Retype the password to verify your first entry and press
e
e
ee
Removing a Password
Should you want to remove a password, do the following:
1.
Use the cursor up/ down keys to highlight a password parameter (Setup, Power-on or Hard Disk) and
press the
2.
Enter the current password and press
3.
Press Enter twice without entering anything in the new field and confirm password fields to remove the
existing password.
NOTE:
When you want to remove the Hard Disk (or 2nd Hard Disk) password, you are prompted for the
current Hard Disk password before it is removed.
key. The password box appears.
e
e
ee
e
e
ee
Changing a Password
To change a password, follow these steps:
Remove the current password. See “Removing a Password” on page 42.
!
Set a new password. See “Setting a Password” on page 42.
!
.
e
e
ee
.
42Chapter 2
Page 53
Boot Options
Users can press F12 during POST to enter the Boot Options Menu. In this menu users can change boot
device without entering BIOS SETUP utility.
PhoenixBIOS Setup Utility
Information Main Advanced Security
+Hard Drive
+Removable Devices
CD-ROM Drive
Boot
Exit
Item Specific Help
Keys used to view or
configure devices:
<Enter> expands or
collapses devices with a
+ or –
<Ctrl+Enter> expands all.
<Shift + 1> enables or
disables a device.
<+> and <-> moves the
device up or down.
<n> May move removable
device between Hard Disk
or Removable Disk
<d> Remove a device that
is not installed.
Help
NOTE:
F1
Esc
There are four priorities that can let the user to specify the boot device sequence.
Exit
The priority of options from top to bottom is 1
Select Item -
"#$
%&
%&%&%& Select Menu
Change Values
/+
Select > Sub Menu
Enter
st
, 2nd, 3rd, 4th.
Setup Defaults
F9
Save and Exit
F10
If the Removable Device or Hard Drive option has multi devices, show ‘+’ in front of option and show each
device information.
If secondary Hard Disk exists, user can also choose it to Boot. If secondary hard Disk is nonexistence, hide the
secondary Hard Disk option.
The following table describes the parameters in this screen. Setting in
Exit
Item Specific Help
Exit System Setup and
save your changes to
CMOS.
F9
F10
boldface
suggested parameter settings.
ParameterDescription
Exit Saving ChangesSave any changes, and exit BIOS setup.
Exit System Setup and save your changes to CMOS.
Help:
Exit Discarding ChangesDiscard any changes, and exit BIOS setup.
Exit utility without saving Setup data to CMOS.
Help:
Load Setup DefaultsLoad Setup Defaults.
Load default values for all SETUP items.
Help:
Discard ChangesDiscard any changes.
Load previous value from CMOS for all SETUP items.
Help:
Save ChangesSave changes.
Save Setup data to CMOS.
Help:
Setup Defaults
Save and Exit
are the defaults and
44Chapter 2
Page 55
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
New versions of system programs
!
New features or options
!
Use the IFlash utility to update the system BIOS flash ROM.
NOTE:
NOTE:
Executing Flash Program
Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash.
This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility.
IMPORTANT:
1.
Create a bootable disk.
2.
Copy all AFlash files into this bootable diskette.
3.
Put the bootable disk into TravelMate 630 series module, then reboot.
IMPORTANT:
4.
After Flash BIOS is done, reboot the system.
NOTE:
If this diskette is not bootable, do the following actions before you use it:
Never turn off the system power while Flash BIOS is programming. This will damage your
system.
If there are any problems occurred during BIOS update, see for troubleshooting.
Chapter 245
Page 56
System Utility Diskette
This utility diskette is for the notebook machine. It provides the following functions:
1.
Read Panel ID Setting
2.
Write Panel ID Utility
3.
Thermal and Fan Utility
4.
Main Board Data Utility
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompt you to
choose the testing item. Follow the instructions on screen to proceed.
NOTE:
This program contains a readme.txt file. This readme.txt file will introduce each test utility and its
functions.
IMPORTANT:
1.
Do system transfers.
2.
Copy the following files to A:\.
HIMEM.SYS
RAMDRIVE.SYS
If this diskette is not bootable, do the following actions before you use it:
Read Panel ID Setting
This function will display registered information on the panel ID of Acer TravelMate 630 series. Then, Panel ID
is set to EEPROM.
Write Panel ID Setting
This function will write a default LCD panel ID into EEPROM.
Thermal and Fan Utility
1.
Set Thermal Setting
This function will write the default value into EEPROM.
2.
Read Thermal
This function will display current system temperature and CPU temperature.
First, the default of thermal range is displayed. For the system temperature, it ranges from 35 to 87 and for the
CPU temperature, it is limited to 110. A CPU temperature below 110 is considered as normal temperature.
3.
Te s t F a n
The test item includes fan off test then it will proceed testing the fan for three different ranges of rpm. That is,
over 4000 rpm, below 6000 rpm and finally, over 6000 rpm. If these tests succeed, the "PASS" message
appears on the screen.Otherwise, an error message is displayed.
Main Board Data Utility
1.
Default Setting
The utility provides a strong function which can set all default settings to our EEPROM; such as Panel ID,
Thermal Setting, Product Name and Product Manufacture.
NOTE:
2.
This provides the detailed information of mother board data. That includes Product Name, Manufacture Name,
UUID, and serial number.
3.
46Chapter 2
Product Name should be written as default "TravelMate 630" because remote control of scrollbar
(option item) will only identify the Product Name as TravelMate 630.
Read Mother board Data
Write Manufacture name
Page 57
It is allowed to input 4 bytes on the manufacture name and will revise the record into EEPROM automatically.
4.Write MBD UUID
The MBD includes 32 bytes stored in EEPROM. There are two sub-functions:
a.Create and write a new UUID
This function is used when the original UUID is lost or damaged.
b.Write UUID by user key in
This function is used when the original UUID is kept. The user can use " Read Main Board Data"
function before to get it and have stored it.
5.Write MBD serial number
This function allows to write 19 bytes MBD serial number by user key in. The serial number can be found on
the backside of the machine.
a.Create and write a new UUID
This function is used when the original UUID is lost or damaged.
b.Write UUID by user key in -
This function is used when the original UUID is kept. User may use “Read Main Board Data” function
first to keep the UUID.
Chapter 247
Page 58
System Diagnostic Diskette
IMPORTANT:
NOTE:
This diagnostic program is designed to perform the following diagnostic tools for notebook machine. It
provides the following functions.
1.
PQA Test
2.
Audio Test
3.
USB Test
4.
Smart Card Test
5.
IR Test
6.
Exit
To use this diskette, first boot from this diskette, then a “System Diagnostic Disk Menu” prompts you to choose
the testing item. Follow the instructions on screen to proceed.
IMPORTANT:
1.
Do system transfers.
2.
Copy the following files to A:\
HIMEM.SYS
RAMDRIVE.SYS
CHOICE.COM
MSCDEX.EXE
1
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Headquarters. You can utilize it as a basic diagnostic tool. To get this program, you can
find it in the service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
If this diskette is not bootable, do the following actions before you use it:
PQA System Diagnostics
NOTE:
1.
2.
3.
This PQA diagnostics program will test notebook machine’ hardware peripherals.
When you select One Test, Test command (
are in sub-level menu, please press ESC to return to upper-level (Item Test) menu.
Use Space Bar to select/ deselect a testing item.
When testing is done, there will be a testing report, where you could find out whether the testing is
successful or not.
key) will only work in the first-level menu (Item Test), if you
mmmm
Audio Test
The item consists of 3 tests:
1.
Config & CD_Play Test
Insert Audio CD (with Root_directory) into CD-ROM. Press "a" once to stop the CD from playing and then
press any key to exit this test.
2.
Loopback Test:
You have to attach "loop_line" into line-in and line-out port on the rear panel of TravelMate 630 for this test.
You will see a "PASS" message if test is successful.
3.
Built_in Micro_phone test:
Make any sound after pressing enter. Then the machine will start to record the sound you made for about five
second, and play it. Please take out "loop_line" before executing the test.
1
New added description. Please pay attention to it.
48Chapter 2
Page 59
4.Exit to main menu:
USB Test
This function will test USB Connect/Disconnect of the notebook machine.
UHCI/OHCI test utility:
1.Please prepare a USB device such as USB mouse, USB keyboard, USB floppy diskette or USB modem,
and leave the USB ports disconnected.
NOTE: The diagnostic program will not be interrupted by disconnecting the USB diskette.
2.The program will dynamically detect the incoming device for 2 USB ports. Plug the USB connector on the
first USB port, then un-plug it (connect at one time and disconnect at another time). To continue testing
the second USB port, repeat the connect/disconnect procedure.
The testing program will show an account of connection/disconnection if every step is doing right.
Consequently, a "PASS" message appears on the screen, otherwise, it displays "FAIL".
Smart Card Test
Insert Smart Card into the socket of the left panel. If it is doing well, the message "PASSED!!!" will be shown on
the screen.
Infrared Ray (IR) Test
This function will test Infrared Ray of the notebook machine. Following are the steps:
1.Please prepare 2 machines. Choose "Test_program for Server" for one of the machines and choose "1"
for Baud_Rate.
2.Choose "Test_program for Client" for the other machine.
3.Make the IR ports of the 2 machines close, then, after the detection between the two machines, the pass
or fail message will appear on the screen.
Chapter 249
Page 60
Running PQA Diagnostics Program
PQA Vx_x xx-xx-xx
Result
SysInfo
Option
to enable the selected option. The main options
e
e
ee
Exit
Press
zzzz
Diag
/
to move around the main menu. Press
xxxx
are Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.
PQA Vx_x xx-xx-xx
Diag
ONE TEST
MULTI TEST
FULL TEST
QUICK TEST
Diag
Result
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.
50Chapter 2
Page 61
The screen below appears if you select Multi Test.
PQA Vx_x xx-xx-xx
PQAVx_x xx-xx-xx
Diag
Diag
Specify the desired number of tests and press e
Result
Result
Diag
Diag
ONE TEST
One TEST
MULTI TEST
Multi TEST
FULL TEST
QUICK TEST
TEST COUNT VALUE (1...9999) 1
SysInfo
SysInfo
e
ee
.
Option
Option
Exit
Exit
After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA Vx_x xx-xx-xx
DiagResult
Diag
Te s t I t e m s
MANUAL TEST
[ ] System Board
AUTO TEST
[ ] Memory
[ ] Keyboard
[ ] Video
[ ] Parallel Port
[ ] Serial Port
[ ] Diskette Drive
[ ] Hard Disk
[ ] CD-ROM
[ ] Coprocessor
[ ] Pointing Dev.
[ ] Cache
SysInfo
Option
SPACE: mark/unmark selecting item
ESC : return to upper menu
F1 : Help menu
F2 : test the marked item(s)
ENTER: open sub-item’s menu
Te s t Tim es = 1
Exit
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press
to close the submenu.
view the available options of each selected item. Press
||||
e
e
ee
to
The right corner screen information gives you the available function keys and the specified test number.
Space: Enables/disables the item
!
ESC: Exits the program
!
F1: Help
!
F2: Tests the selected item(s)
!
Enter: Opens the available options
!
Test Times: Indicates the number of tests to perform.
!
NOTE: The
l
and
keys function only after you finish configuring the Test option.
mmmm
NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code” for
troubleshooting.
Chapter 251
Page 62
52Chapter 2
Page 63
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
!
Flat screw driver
!
Phillips screw driver
!
Plastic Poker
!
Hex screw driver
!
Plastic flat screw driver
!
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 353
Page 64
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.
Turn off the power to the system and all peripherals.
2.
Unplug the AC adapter and all power and signal cables from the system.
3.
Remove the battery pack.
54Chapter 3
Page 65
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
START
Battery
Cx1
HDD Cover
HDD Module
Hx1
HDD
Fx2Cx2Cx2
DIMM Cover
Ax2
Modem BoardDIMM
HDD Bracket
Kx4
CPU Fan Sink
CPUSpeakers
MINI PCI Plate
Gx2
Two Antennas
Wireless LAN
board
Upper Case
Touch Pad
Module
Middle CoverKeyboard
Lx1
Coaxial CableRTC Battery
Cx6
LCD Module
(See Next
Page)
Cx6
Daughter
Video Capture
CD/DVD ROM
CD/DVD ROM
Transfer Board
Lower Case
Cx2
Board
Cx1
Kit Covers
Drive
Ix2
CD/DVD ROM
Module
Gx4
CD/ DVD
ROM Drive
Chassis
Mx2
Main Board
Jx4
PCMCIA
Socket
Ax2
Ox2
I/O Port
Chassis
Ax1
Modem Cable
Chapter 355
Page 66
Ox2
LCD Module
Bx4
LCD Bezel
Inverter BoardLCD HIngesLCD Latch
Dx4
LCD
Gx6
LCD Brackets
Screw List
ItemDescription
AScrew M2 X L4 (Black)
BScrew M2.5 X L6 (Black)
CScrew M2.5 X L8 ((Black)
DScrew M2 X L3.5 (Silver)
EScrew M2 X L5 (Black)
FScrew DIMM Cover Steel Nagana-1 (Black)
GScrew M2 X L3 (Silver)
HScrew M3x4 (Silver)
ICD-ROM SPECIAL SCREW
JHEX SCREW
KCPU HEAT SINK SPECIAL SCREW
LScrew M2x10 (Silver)
MScrew M2.5x5 (Silver)
NScrew M2x4 (Black)
OScrew M2.5x4 (Black)
LCD Panel
Coaxial Cable
56Chapter 3
Page 67
Removing the Battery Pack
1.
Push the battery release button inward.
2.
Slide the battery pack out from the main unit.
Chapter 357
Page 68
Removing the External DIMM Module
1.
See “Removing the Battery Pack” on page 57
2.
Remove the 2 screws on the DIMM cover, then remove the DIMM cover from the lower case.
3.
Push out the latches on both sides of the DIMM socket and then remove the DIMM module.
58Chapter 3
Page 69
Removing the External Modem Combo Card
1.
See “Removing the Battery Pack” on page 57.
2.
Remove the 2 screws on the DIMM cover and remove the DIMM cover from the lower case.
3.
Remove the 2 screws on the modem board and remove the modem board from the main board.
Disconnect the modem power from the modem board.
Chapter 359
Page 70
Removing the CD-ROM/DVD-ROM Module
1.
See “Removing the Battery Pack” on page 57
2.
Push the CD-ROM module release button inward.
3.
Slide the CD-ROM module out from the main unit.
60Chapter 3
Page 71
Removing the Hard Disk Drive Module
1.
See “Removing the Battery Pack” on page 57
2.
Remove the screw on the hard disk cover, and then remove the HDD cover.
3.
Pull the plastic tag to remove the HDD module and slide the HDD module out from its bay.
Disassembling the Hard Disk Drive Module
1.
See “Removing the Hard Disk Drive Module” on page 61
2.
Remove the one screw as shown here, and then detach the HDD from the HDD bracket.
.
Chapter 361
Page 72
Disassembling the Main Unit
Removing the Middle Cover
1.
See “Removing the Battery Pack” on page 57
2.
First, release the 2 screws on the rear of the unit. Pry up the middle cover from both sides, then remove it
from the main unit.
Removing the Keyboard
1.
See “Removing the Battery Pack” on page 57
2.
Remove the 2 screws from the rear of the unit as shown, then poke the 3 guide pins downward to release
the keyboard.
3.
Lift the keyboard up and put it on the upper case, disconnect the keyboard cable from the main board. and
then remove the keyboard away.
62Chapter 3
Page 73
Removing the LCD Module
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
Remove the one screw as shown, disconnect the LCD coaxial cable and the LED/inverter cable from the
main board.
5.
Release the two screws on the back side of the unit.
6.
Remove the four screws as shown and then lift up the LCD module carefully.
Chapter 363
Page 74
Removing the RTC Battery
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Keyboard” on page 62
3.
Disconnect the RTC connector from the mainboard.
4.
Remove the RTC battery.
Removing the MINI PCI Plate
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Keyboard” on page 62
3.
See “Removing the RTC Battery” on page 64
4.
Slide the mini PCI plate this way, and remove the mini PCI plate.
Removing the CPU Heat Sink
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Keyboard” on page 62
3.
See “Removing the RTC Battery” on page 64
4.
See “Removing the MINI PCI Plate” on page 64
5.
Release the 4 screws on the CPU heat sink, disconnect the CPU heat sink cable and then remove the
CPU heat sink.
64Chapter 3
Page 75
Removing the CPU
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Keyboard” on page 62
3.
See “Removing the RTC Battery” on page 64
4.
See “Removing the MINI PCI Plate” on page 64
5.
See “Removing the CPU Heat Sink” on page 64
6.
Release the screw counter clockwise by using a flat screwdriver.
7.
Remove the CPU and then secure the screw clockwise to lock the socket.
NOTE:
When you reinstall the CPU back to its socket, please put it back with the triangle mark this side as
shown here.
Separating the Lower Case from the Upper Case
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
Disconnect the touchpad cable from the main board, and the cover switch cable and the microphone
cable from the main board
Chapter 365
Page 76
7.Release the six screws from the bottom of the main unit as shown below and then remove the upper case
from the main unit gently.
Removing the TouchPad Module
1.See “Removing the Battery Pack” on page 57
2.See “Removing the Middle Cover” on page 62
3.See “Removing the Keyboard” on page 62
4.See “Removing the LCD Module” on page 63
5.See “Removing the RTC Battery” on page 64
6.See “Separating the Lower Case from the Upper Case” on page 65
7.Snap off the touchpad frame from the upper case carefully and then remove the touchpad button and the
scroll key from the upper case.
8.Disconnect the cable from the touchpad board, remove the touchpad board and touch pad FPC from the
upper case.
66Chapter 3
Page 77
Removing the Speakers
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
See “Separating the Lower Case from the Upper Case” on page 65
7.
Disconnect the speaker cables from the daughter board.
8.
Remove the two screws of the two speakers and then detach the two speakers from the lower case.
Removing the Daughter Board
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
See “Separating the Lower Case from the Upper Case” on page 65
7.
Disconnect the two speaker cables on the daughter board.
8.
Remove the two screws and detach the daughter board from the main board.
Chapter 367
Page 78
Removing the Main Board
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
See “Removing the CPU Heat Sink” on page 64
7.
See “Separating the Lower Case from the Upper Case” on page 65
8.
See “Removing the Daughter Board” on page 67
9.
Remove one screw on the main board as shown below and then detach the main board from the lower
case with caution.
Removing I/O Port Chassis
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
See “Separating the Lower Case from the Upper Case” on page 65
7.
See “Removing the Daughter Board” on page 67
8.
See “Removing the Main Board” on page 68
68Chapter 3
Page 79
9.Remove the four hex screw as shown here and then the other one on the bottom side of the main board.
Detach the main board from the I/O port chassis.
Removing the PCMCIA Socket
1.See “Removing the Battery Pack” on page 57
2.See “Removing the Middle Cover” on page 62
3.See “Removing the Keyboard” on page 62
4.See “Removing the LCD Module” on page 63
5.See “Removing the RTC Battery” on page 64
6.See “Separating the Lower Case from the Upper Case” on page 65
7.See “Removing the Daughter Board” on page 67
8.See “Removing the Main Board” on page 68
9.See “Removing I/O Port Chassis” on page 68
10. Release the four screws as shown here, remove the PCMCIA cable from the main board, and then detach
the PCMCIA socket from the main board.
Chapter 369
Page 80
Removing the Modem Cable
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
See “Separating the Lower Case from the Upper Case” on page 65
7.
See “Removing the Daughter Board” on page 67
8.
See “Removing the Modem Cable” on page 70
9.
Remove the tapes on the modem cable and disconnect the modem cable from the main board.
10.
Remove the modem cable from the main unit carefully.
70Chapter 3
Page 81
Disassembling the LCD Module
Removing the LCD Bezel
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
Remove the four screw cushions from the LCD module and then the four screws from the LCD module.
6.
Remove the video capture kit covers from both sides of the LCD module and then snap off the LCD bezel
carefully.
Removing the LCD Hinges
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the LCD Module” on page 63
4.
See “Removing the LCD Bezel” on page 71
5.
Remove the two screws as shown here and then detach the two LCD hinges from the LCD panel.
Chapter 371
Page 82
Removing the LCD Latch
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the LCD Bezel” on page 71
6.
Remove the LCD latch in the way as shown here.
Removing the Inverter Board
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the LCD Bezel” on page 71
6.
Detach the inverter board from the LCD panel, disconnect the inverter cable and the LCD power cable
from the inverter board.
7.
Remove the inverter board from the LCD panel.
Removing the LCD
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the LCD Bezel” on page 71
6.
See “Removing the Inverter Board” on page 72
7.
Remove the four screws as shown here and then detach the LCD from the LCD panel.
72Chapter 3
Page 83
Removing the LCD Brackets
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the LCD Bezel” on page 71
6.
See “Removing the Inverter Board” on page 72
7.
See “Removing the LCD” on page 72
8.
Release these 6 screws from both sides of the LCD panel and then remove the left and right LCD
brackets from the LCD.
Chapter 373
Page 84
Removing the Coaxial Cable
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the LCD Bezel” on page 71
6.
See “Removing the Inverter Board” on page 72
7.
See “Removing the LCD” on page 72
8.
Remove the tapes and then disconnect the coaxial cable from the LCD.
74Chapter 3
Page 85
System Upgrade Procedure
Base Unit to Wireless LAN Unit
1.
See “Removing the Battery Pack” on page 57
2.
See “Removing the Middle Cover” on page 62
3.
See “Removing the Keyboard” on page 62
4.
See “Removing the LCD Module” on page 63
5.
See “Removing the RTC Battery” on page 64
6.
See “Separating the Lower Case from the Upper Case” on page 65
7.
See “Removing the MINI PCI Plate” on page 64
8.
Put the left RF cable through the upper case, attach the left antenna to the upper case and then secure it
with one screw.
9.
Put the right RF cable through the upper case, attach the right antenna to the upper case and then secure
it with one screw.
10.
Arrange the two RF cables well in the way as shown here.
Chapter 375
Page 86
11. Insert the wireless LAN board into its socket and press it down to secure well.
12. Attach the upper case back to the lower case as shown and then connect the two RF cables into the
wireless LAN board.
76Chapter 3
Page 87
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go on or
stay on.)
POST does not complete. No beep or error codes are
indicated.
POST detects an error and displayed messages on
screen.
The diagnostic test detect ed an error and displayed a
FRU code.
Other symptoms (i.e. LCD display problems or others).“Power-On Self-Test (POST) Error Message” on page
Symptoms cannot be re-created
(intermittent problems).
“Power System Check” on page 79.
“Power-On Self-Test (POST) Error Message” on page
82 “Undetermined Problems” on page 88
“Error Message List” on page 82
“Running PQA Diagnostics Program” on page 50
82
Use the customer-reported symptoms and go to “PowerOn Self-Test (POST) Error Message” on page 82
“Intermittent Problems” on page 88
“Undetermined Problems” on page 88
Chapter 4
Chapter 477
Page 88
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE:
Do the following to select the test device. See “Running PQA Diagnostics Program” on page 50 for details.
1.
2.
3.
4.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1.
2.
3.
External CD/DVD-ROM Drive Check
Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Boot from the diagnostics diskette and start the PQA program (See “Running PQA Diagnostics Program”
on page 50).
Go to the diagnostic Diskette Drive in the test items.
Press F2 in the test items.
Follow the instructions in the message window.
Reconnect the external diskette drive/CD-ROM module.
Replace the external diskette drive/CD-ROM module.
Replace the main board.
Do the following to isolate the problem to a controller, drive, or CD/DVD-ROM. Make sure that the CD/DVDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive
to fail.
Do the following to select the test device:
1.
Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics
Program” on page 50.
2.
Go to the diagnostic CD/DVD-ROM in the test items.
3.
Press F2 in the test items.
4.
Follow the instructions in the message window.
If an error occurs, reconnect the connector on the main board. If the error still remains:
1.
Reconnect the external diskette drive/CD/DVD-ROM module.
2.
Replace the external diskette drive/CD/DVD-ROM module.
3.
Replace the main board.
78Chapter 4
Page 89
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test. See “Running PQA Diagnostics Program”
on page 50 for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.
Reconnect the keyboard cables.
2.
Replace the keyboard.
3.
Replace the main board.
The following auxiliary input devices are supported by this computer:
Numeric keypad
!
External keyboard
!
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.
Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics
Program” on page 50.
2.
Go to the diagnostic memory in the test items.
3.
Press F2 in the test items.
4.
Follow the instructions in the message window.
NOTE:
Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.
Remove the battery pack.
2.
Connect the power adapter and check that power is supplied.
3.
Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
“Check the Power Adapter” on page 80
!
“Check the Battery Pack” on page 80
!
Chapter 479
Page 90
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.
If the voltage is not correct, replace the power adapter.
2.
If the voltage is within the range, do the following:
Replace the main board.
!
If the problem is not corrected, see “Undetermined Problems” on page 88.
!
If the voltage is not correct, go to the next step.
!
NOTE:
3.
An audible noise from the power adapter does not always indicate a defect.
If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.
If the operational charge does not work, see “Check the Battery Pack” on page 80.
Check the Battery Pack
To check the battery pack, do the following:
1.
Power off the computer.
2.
Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(BT+). See
the following figure
7
6
5
4
3
2
3.
If the voltage is still less than 7.2 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the main board.
80Chapter 4
Page 91
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.
Reconnect the touchpad cables.
2.
Replace the touchpad.
3.
Replace the main board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 481
Page 92
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE:
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 88.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE:
NOTE:
Index of Error Messages
Error Message List
Failure Fixed DiskReconnect hard disk drive connector.
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 79 .
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 79.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 79.
System CMOS checksum bad - Default
configuration used
System timer errorRTC battery
Real time clock errorRTC battery
Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Error MessagesFRU/Action in Sequence
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
Main Board
Run “Load Default Settings” in BIOS Setup Utility.
Main Board
Main Board
Main Board
Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main Board
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main Board
82Chapter 4
Page 93
Error Message List
Error MessagesFRU/Action in Sequence
Previous boot incomplete - Default
configuration used
Memory size found by POST differed from
CMOS
Diskette drive A errorCheck the drive is defined with the proper diskette type in BIOS
Incorrect Drive A type - run SETUPCheck the drive is defined with the proper diskette type in BIOS
System cache error - Cache disabledMain Board
CPU ID:Main Board
DMA Test FailedDIMM
Software NMI FailedDIMM
Fail-Safe Timer NMI FailedDIMM
Device Address ConflictRun “Load Default Settings” in BIOS Setup Utility.
Allocation Error for deviceRun “Load Default Settings” in BIOS Setup Utility.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
Main Board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
Main Board
Setup Utility
See “External Diskette Drive Check” on page 78.
Setup Utility
See “External Diskette Drive Check” on page 78.
Main Board
Main Board
Main Board
RTC battery
Main Board
RTC battery
Main Board
BIOS ROM
Main Board
Main Board
RTC battery
Main Board
identified.
Diskette drive
Hard disk drive
Main Board
Chapter 483
Page 94
Index of Symptom-to-FRU Error Message
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD
is blank.
No beep, power-on indicator t urns on and LCD
is blank.
No beep, power-on indicator t urns on and LCD
is blank. But you can see POST on an
external CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs
correctly.
Power source (battery pack and power adapter). See “Power
System Check” on page 79.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
Main Board.
Power source (battery pack and power adapter). See “Power
System Check” on page 79.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
Main Board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board
Ensure every connector is connected tightly and correctly.
Main Board
Speaker
Main Board
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board
LCD inverter ID
LCD inverter
LCD cable
LCD
Main Board
84Chapter 4
Page 95
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but
system runs correctly
Reconnect the inverter board
Inverter board
Main Board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
System Check” on page 79.
Battery pack
Power adapter
Hard drive & battery connection board
Main Board
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
System Check” on page 79.
Battery pack
Power adapter
Hard drive & battery connection board
Main Board
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
System Check” on page 79.
Hold and press the power switch for more than 4 seconds.
Main Board
Battery can’t be chargedSee “Check the Battery Pack” on page 80.
Battery pack
Main Board
PCMCIA/Smart Card-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA/Smart Card slot assembly
Main Board
System cannot detect the Smart CardSmart Card
PCMCIA/Smart Card slot assembly
Main Board
PCMCIA/Smart Card slot pin is damaged.PCMCIA/Smart Card slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
Main Board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no
sound.
Audio driver
Speaker
Main Board
Speaker
Main Board
Chapter 485
Page 96
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationKeyboard (if control is from the keyboard)
Hard disk drive
Main Board
The system doesn't enter hibernation mode
and four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby
mode after opening the LCD.
Battery fuel gauge in Windows doesn’t go
higher than 90%.
System hangs intermittently.See “Thermal and Fan Utility” on page 46.
See “Hibernation Mode” on page 28.
Press Fn+F4 and see if the computer enters hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
Main Board
See “Standby Mode” on page 28.
LCD cover switch
Main Board
See “Hibernation Mode” on page 28.
Hard disk connection board
Hard disk drive
Main Board
See “Standby Mode” on page 28.
LCD cover switch
Main Board
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main Board
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
Main Board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/ CRT/Both display switching
USB does not work correctlySee “Running PQA Diagnostics Program” on page 50
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration”
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
See “Running PQA Diagnostics Program” on page 50.
Main Board
Main Board
of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
Main Board
86Chapter 4
Page 97
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS
Setup Utility is set to Enabled.
Device driver
Device cable
Device
Main Board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not wor k.Reconnect the keyboard cable.
Keyboard
Main Board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
Main Board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.modem board
Main Board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 88.
LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal LAN does not work correctly.LAN board
Main Board
Wireless LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal wireless LAN does not work correctly.right or left antenna kits
wireless LAN board
Main Board
Chapter 487
Page 98
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the main board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE:
NOTE:
1.
2.
3.
4.
5.
6.
7.
Verify that all attached devices are supported by the computer.
Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 79):
Power-off the computer.
Visually check them for damage. If any problems are found, replace the FRU.
Remove or disconnect all of the following devices:
Non-Acer devices
!
Printer, mouse, and other external devices
!
Battery pack
!
Hard disk drive
!
DIMM
!
CD-ROM/Floppy diskette drive Module
!
PC Cards
!
Power-on the computer.
Determine if the problem has changed.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
Main Board
!
LCD assembly
!
Index of AFlash BIOS Error Message
Error MessageAction in Sequence
Hardware Error See “System Diagnostic Diskette” on page 48
VPD Checksum ErrorReboot the system and then restart with this diskette.
BIOS Update Program ErrorTurn off the power and restart the system.
System ErrorMake sure this AFlash BIOS diskette for this model.
Without AC adaptermake sure to connect AC adapter
Battery Lowmake sure to install a highly charged battery, and reboot
system.
88Chapter 4
Page 99
Index of PQA Diagnostic Error Code, Message
Error CodeMessageAction in Sequence
16XXXBackup battery errorBackup battery
01XXXCPU or main board errorReload BIOS default setting.
Main Board
02XXXMemory errorDIMM
Main Board
03XXXKeyboard errorReset Keyboard
Keyboard
Main Board
04XXXVideo errorMain Board
05XXXParallel Port errorMain Board
06XXXSerial port or main board errorMain Board
07XXXDiskette drive errorDiskette drive
Main Board
08XXXHard disk errorReload BIOS default setting
Hard disk
Main Board
09XXXCD-ROM errorReset CD-ROM cable
CD-ROM drive
Main Board
10XXXCo-processor errorMain Board
11XXXPointing device errorReset Keyboard
Keyboard
Main Board
12XXXCache test errorMain Board
Chapter 489
Page 100
90Chapter 4
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.