Acer 6293 User Manual

TravelMate 6293 Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on TravelMate 6293 Series service guide.

Date Chapter Updates

II

Copyright

Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current
topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific
actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software
problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of
procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Board Layort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Hardware Specification and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

System Utilities 23

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Changing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

HDD unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Remove HDD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

BIOS Flash SOP under DOS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

BIOS update SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Crisis disk creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Crisis disk executing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Machine Disassembly and Replacement 47

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Main unit disassembly flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

LCM module disassembly flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card

VII

Table of Contents

Reader Dummy Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Wirless Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing RAM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing BTCB Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing ODD, Expr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Remove Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Remove Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Remove 3G SIM Card/B, Hotkey/B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Remove Wireless Antenna from TPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Disconnect 3G wireless antenna cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Disconnect LCM cable, Touchpad FFC, BT cable . . . . . . . . . . . . . . . . . . . . . . .59

Disassemble LCM screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Disassemble TPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Disconnect Modem cable, Wireless card cable, Speaker cable . . . . . . . . . . . . .62

Remove Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Disassembly LCM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Remove LCM bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Remove Inverter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Remove LCM hinge screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Remove CCD cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Remove LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Troubleshooting 67

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Check the Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Fingerprinter Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

5-in1 Card Reader Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

FIR Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Jumper and Connector Locations 85

Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

FRU (Field Replaceable Unit) List 87

TravelMate 6293 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

TravelMate 6293 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

VIII

System Specifications

Features

Below is a brief summary of the computer’s many feature:

Operating System

 Genuine Windows Vista® Business*
 Genuine Windows Vista
 Genuine Windows Vista

Platform

 Intel® Centrino® 2 processor technology, featuring:

®

z Intel
z Mobile Intel® GM45 Express Chipset
z Intel

Core™ 2 Duo mobile processor

®

Wireless WiFi Link 5100/5300

®

Home Premium*

®

Home Basic*

Chapter 1

System Memory

 Dual-Channel DDR3 support
 Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules*

Display and Graphics

 12.1" WXGA TFT LCD, 1280 x 800
 Mobile Intel® GM45 Express Chipset

Storage Subsystem

 2.5" hard disk drive with enhanced Acer DASP (Disk Anti-Shock Protection)
 Optical drive options:

z DVD-Super Multi double-layer drive
z DVD/CD-RW combo drive

 5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC), Memory Stick® (MS),

Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Audio

 Two built-in Acer 3DSonic stereo speakers
 High-definition audio support
 MS-Sound compatible
 Acer PureZone technology with two built-in stereo microphones

Chapter 1 1

Communication

 Acer Video Conference, featuring:

z Integrated Acer Crystal Eye webcam
z Acer PureZone technology

z Optional Acer Bluetooth
 WLAN: Intel
 WPAN: Bluetooth® 2.0+EDR

 LAN: Gigabit Ethernet, Wake-on-LAN ready
 Modem: 56K ITU V.92
 3G Card: Option

®

Wireless WiFi Link 5100/5300

®

VoIP phone

Privacy control

 Enhanced Acer DASP (Disk Anti-Shock Protection)
 Acer Bio-Protection fingerprint solution
 TravelMate TPM (Trusted Platform Module) solution
 Kensington lock slot

Dimensions

 Non-3G:

z 306 (W) x 227 (D) x 27.5/34.9 (H) mm (12.05 x 8.94 x 1.08/1.37 inches)
 3G:

z 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches)
 1.9 kg (4.3 lbs) with 6-cell battery pack

Power Subsystem

 ACPI 3.0
 79.9 W 7200 mAh
 58.8 W 4800 mAh
 3-pin 65W AC adapter

Input Devices

 88-/89-key keyboard
 Touchpad pointing device

I/O Ports

 Acer ezDock II/ II+ connector
 PC Card slot (Type II)
 Acer Bio-Protection fingerprint reader*
 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
 Three USB 2.0 ports
 Fast infrared (FIR) port
 External display (VGA) port
 Headphone/speaker/line-out jack
 Microphone-in jack

2 Chapter 1

 Ethernet (RJ-45) port
 Modem (RJ-11) port
 DC-in jack for AC adapter

Environment

 Temperature:

z Operating: 5 °C to 35 °C

z Non-operating: -20 °C to 65 °C
 Humidity (non-condensing):

z Operating: 20% to 80%

z Non-operating: 20% to 80%

NOTE: "*" only for certain models.

Chapter 1 3

System Block Diagram

4 Chapter 1

Board Layort

Top View

TM6293 M/B layout and connector location

TOP view

No. Name Description

1 CN1 Power Board FFC CNTR
2 CN2 LCM Cable CNTR
3 CN5 SIM card/Board FFC CNTR

(For 3G SKU only)
4 CN3 Modem card FFC CNTR
5 CN7 KeyBoard CNTR
6 CN6 Hot Key Board CNTR
7 CN4 BT cable CNTR
8 CN9 Touch Pad CNTR
9 CN11 PCMCIA CNTR

10 CN14 Card Reader CNTR
11 CN13 Modem card CNTR
12 CN15 Speaker Card CNTR
13 CN12 Express card CNTR
14 CN10 USB Port
15 CN8 USB Port

Chapter 1 5

Bottom view

Bottom view

No. Name Description

1 CN601 USB Port
2 CN603 Battery CNTR
3 CN604 Docking CNTR
4 CN602 FAN Cable CNTR
5 Jack600 DC In Jack
6 CN600 VGA Port
7 Jack601 RJ45
8 CN608 HDD CNTR
9 CN609 Wirless Card CNTR

10 CN610 RTC Cattery Cable CNTR
11 Jack603 MIC Jack
12 Jack602 Earphone Jack

NOTE: There’s no clear CMOS jumper available on this model.

6 Chapter 1

Your Acer Notebook tour

After knowing your computer features, let us show you around your new TravelMate computer.

Front View

Chapter 1 7

No. Icon Item Description

1 Acer Crystal Eye Web camera for video communication.

(only for certain models)

2 Display screen Also called Liquid-Crystal Display (LCD), displays

computer output.
3 Empowering key Lanuch Acer Empowering T e chnology.
4 Power button Turns the computer on and off.

5/10 Status indicators Light-Emitting Diodes (LEDs) that light up to show the

status of the computer's functions and components.
6 Keyboard For entering data into your computer.
7 Palmrest Comfortable support area for your hands when you

use the computer.
8 Touchpad Touch-sensitive pointing device which functions like a

computer mouse.
9 Click buttons

(left, center* and
right)

The left and right buttons function like the left and right

mouse buttons.

*The center button serves as Acer BioProtect

fingerprint reader supporting Acer FingerNav 4-way

control function.

(only for certain model)

11 Easy-launch button Buttons for launching frequently used program.

12 Productivity keys Three productivity keys give users one-touch access

to protection and manageability features for a more

secure, smarter and easier way to work.

13 Acer PureZone Two internal stereo microphones for sound recording.

(only for certain models)

8 Chapter 1

Closed Front View

No. Icon Item Description

1 Speakers Left and right speakers deliver stereo audio output.
2Bluetooth

communication
switch

3 Wireless

communication
switch

4 Infrared port Interfaces with infrared devices (e.g., infrared printer

5 Microphone jack Accepts input from external microphones.

Enable/disables the Bluetooth function.

Enable/disables the wireless function.

and IR-aware computer).

6 Headphones/

Left View

No. Icon Item Description

1 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-base d network.

2 Ventilation slots Enable the computer to stay cool, even after

3 Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB

4 PC Card slot Accepts one Type II PC Card.

speaker/line-out jack

Connects to audio line-out devices (e.g., speakers,

headphones).

prolonged use.

camera).

5

Chapter 1 9

PC Card slot eject
button

Ejects the PC Card from the slot.

Right View

No. Icon Item Description

1 5-in-1 card reader

2 Optical drive Internal optical drive; accepts CDs or DVDs.
3 Optical disk access

4 Optical drive eject

5 Emergency eject

6 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB

7 Modem (RJ-11) port Connects to a phone line.

indicator

button

hole

Accepts Secure Digital (SD), MultiMediaCard (MMC),

Memory Stick (MS), Memory Stick Pro (MS PRO),

and xD-Picture Card.

Note: Push to remove/install the card. Only one card

can operate at any given time.

Lights up when the optical drive is active.

Ejects the optical disk from the drive.

Ejects the optical drive tray when the computer is

turned off.

Note: Insert a paper clip to the emergency eject hole

to eject the optical drive tray when the computer is off.

camera).

8 Kensington lock slot Connects to a Kensington-compatible computer

Rear View

No. Icon Item Description

1 DC-in jack Connects to an AC adapter.

2 External display

(VGA) port

security lock.

Connects to a display device (e.g., external monitor,

LCD projector).

10 Chapter 1

Base View

No. Icon Item Description

1 Battery bay Houses the computer's battery pack.

2 Battery release latch Releases the battery to remove the battery pack.

3 Battery lock Locks the battery in position.

4 Acer ezDock II/II+

connector

5 Acer DASP (Disk

Anti-Shock
Protection)

6 Hard disk bay Houses the computer's hard disk (secured with

7 Memory

compartment

8 Ventilation slots and

cooling fan

Connects to Acer ezDock II/II+.

Protects the hard disk drive from shocks and bumps.

(only for certain models)

screws).

Houses the computer's main memory.

Enable the computer to stay cool, even after

prolonged use.

Note: Do not cover or obstruct the opening of the fan.

Chapter 1 11

Touchpad

Touchpad Basics (with fingerprint reader)

The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.

 Move your finger across the touchpad (1) to move the cursor.
 Press the left (2) and right (4) buttonslocated beneath the touchpad to perform selection and execution

functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad is the same as clicking the left button.

 Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only

for certain models) to scroll up or down and move left or right a page. This fingerprint reader or butto n
mimics your cursor pressing on the right scroll bar of Windows applications.

Function Left Button (2) Right Button (4) Main touchpad (1) Center button (3)

Execute Quickly click

twice.

Select Click once. Tap once.
Drag Click and hold,

then use finger
on the touchpad
to drag the
cursor.

Access context
menu

Scroll Swipe up/down/

Click once.

Tap twice (at the
same speed as
double-clicking a
mouse button).

Tap twice (at the
same speed as
double-clicking a
mouse button);
rest your finger
on the touchpad
on the second
tap and drag the
cursor.

left/right using
Acer FingerNav
4-way control
function
(Manufacturing
option).

NOTE1: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping harder will not
increase the touchpad’s responsiveness.

NOTE2: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under

Mouse settings in Windows Control Panel.

12 Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock

<Fn> + <F11>

Scroll Lock

<Fn> + <F12>

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.

Desired access Num Lock on Num Lock off

Number keys on
embedded keypad

Cursor-control keys on
embedded keypad

Main keyboard keys Hold <Fn> while typing letters on

When Num Lock is on, the embedded keypad is in numeric mode. The
keys function as a calculator (complete with the arithmetic operators +, -,
*, and /). Use this mode when you need to do a lot of numeric data entry.
A better solution would be to connect an external keypad.
Note: <Fn> + <F11> only for certain models.

When Scroll Lock is on, the screen moves one line up or down when you
press the up or down arrow keys respectively. Scroll Lock does not work
with some applications.

Type numbers in a normal
manner.

Hold <Shift> while using cursor­control keys.

embedded keypad.

Hold <Fn> while using cursor­control keys.

Type the letters in a normal
manner.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows
key

Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the S tart menu.
It can also be used with other keys to provide a variety of functions:

<> : Open or close the Start menu
< > + <D>: Display the desktop
< > + <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network

domain), or switch users (if you're not connected to a network domain)

< > + <M>: Minimizes all windows
< > + <R>: Open the Run dialog box
< > + <T>: Cycle through programs on the taskbar
< > + <U>: Open Ease of Access Center
< > + <X>: Open Windows Mobility Center

Application
key

< > + <BREAK>: Display the System Properties dialog box
< > + <SHIFT+M>: Restore minimized windows to the desktop
< > + <TAB>: Cycle through programs on the taskbar by using

Windows Flip 3-D
< > + <SPACEBAR>: Bring all gadgets to the front and select Windows

Sidebar

<CTRL> + < > + <F>: Search for computers (if you are on a network)
<CTRL> + < > + <T AB>: Use the arrow keys to cycle through programs

on the taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista or Windows XP, some

shortcuts may not function as described.
This key has the same effect as clicking the right mouse button; it opens

the application's context menu.

14 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen
brightness, volume output and the BIOS utility.

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F1> Hotkey help Displays help on hotkeys.

<Fn> + <F2> Acer eSettings Launches Acer eSettings in Acer

Empowering Technology.

<Fn> + <F3> Acer ePower

Management

<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle Switches display output between the display

<Fn> + <F6> Screen blank Turns the display screen backlight off to save

<Fn> + <F7> Touchpad toggle Turns the internal touchpad on and off.

<Fn> + <F8> Speaker toggle Turns the speakers on and off.

<Fn> + <U> Volume up Increases the sound volume.

<Fn> + <V>

<Fn> + <Z> Brightness up Increases the screen brightness.

<Fn> + <Y> Brightness down Decreases the screen brightness.

Volume down Decreases the sound volume.

Launches Acer ePower Management in Acer
Empowering Technology.

screen, external monitor (if connected) and
both.

power. Press any key to return.

Special Key (only for certain models)

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.

The Euro symbol

1. Open a text editor or word processor.

2. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the

upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol.

Please refer to www.microsoft.com/typography/faq/faq12.htm for more information.

The US dollar sign

1. Open a text editor or word processor.

2. Either press < > at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the

upper-center of the keyboard.

NOTE: This function varies by the operating system version.

Chapter 1 15

Hardware Specification and Configurations

Processor

Item Specification

CPU type Intel CPU Penryn
Core logic IntelGM45 + ICH9M
CPU package uFCPGA, Socket P
CPU core voltage 0.35~1.325V

Second Level Cache

Item Specification

Cache controller Intel CPU Penryn
Cache size 6MB
1st level cache control Always enabled
2st level cache control Always enabled
Cache scheme control Fixed in write-back

System Memory

Item Specification

Memory controller IntelGM45
Memory size 0MB (no on-board memory)
DIMM socket number 2 sockets
Supports memory size per socket 2GB
Supports maximum memory size 4GB
Supports DIMM type DDR 3 Synchronous DRAM
Supports DIMM Speed 800/1066 MHz
Supports DIMM voltage 1.5V and 0.75V
Supports DIMM package 204-pin soDIMM

Lan Interface

Item Specification

Chipset BCM_BCM5764MA0KMLG
Supports LAN protocol 10/100/1000 Ethernet
LAN connector type RJ45
LAN connector location Left side
Features Integrated 10/100/1000 BASE-T transceiver

16 Chapter 1

Modem Interface

Item Specification

Data modem data baud rate (bps) 56K
Supports modem protocol V.92
Modem connector type RJ11
Modem connector location Left side

3G Module

Item Specification

Module Name Integration Manual Globe Trotter Module GTM380
Vendor Option Confidential
Supported radio frequency bands
UMTS/HSDPA1
GTM380W 850 MHz, 1900 MHz and 2100 MH
GTM380E 850 MHz, 1900 MHz and 2100 MHz
GTM380JD 800 MHz, 1700 MHz and 2100 MHz
GSM/GPRS/EDGE
GTM380W 850 MHz, 900 MHz, 1800 MHz and the 1900 MHz
GTM380E 850 MHz, 900 MHz, 1800 MHz and the 1900 MHz
GPS2
L1 band 1575.42 MHz

Bluetooth Interface

Item Specification

Chipset Built-in ICH9
Data throughput 723 bps (full speed data rate)
Protocol Bluetooth 1.1

(Upgradeable to Bluetooth 1.2 when SIG specification is

ratified)
Interface AC97
Connector type MDC

Chapter 1 17

Hard Disk Drive Interface

Item Specification

Vendor & Model Name HGST:

HTS542512K9SA00

HTS542525K9SA00

HTS542516K9SA00
Capacity (GB) 120

160

250

320
Bytes per sector 512
Data heads 2
4 for Toshiba and HGST 4
Drive Format
Disks 1
Spindle speed (RPM) 5400 RPM
Performance Specifications
Buffer size 8M
Interface SATA
Max. media transfer rate

(disk-buffer, Mbytes/s)

Data transfer rate (host~buffer, Mbytes/s)

Ultra DMA mode-5 100 MB/Sec.

DC Power Requirements

Voltage tolerance 5V(DC) +/- 5%

100, 150

SEAGATE:
ST9120817AS
ST9160827AS

ST9250827AS

18 Chapter 1

DVD-Super Multi Interface

Item Specification

Vendor & Model Name TOSHIBA 8X TS-L632D

PHILIPS 8X DS-8A1P

HLDS 8X GSA-T20N
Performance Specification With CD Diskette
Transfer rate (KB/sec) Sustained:Max 3.6Mbytes/sec

Sustained:Max 10.8Mbytes/sec
Buffer Memory 2MB
Interface Intergated Serial ATA
Applicable disc format
Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1,

Video CD, CD-Extra and CD-Plus

2. Reads data in super Audio CD (SACD) Hybrid type

3. Reads standard CD-DA

4. Reads and writes CD-R discs

5. Reads and writes CD-RW andHSRW discs

6. Reads and writes US & US+RW

7. Reads data in each DVD-ROM and DVD-Dual

8. Reads and writes in each DVD-R (Ver. 2.0 for general),

DVD-RW and DVD+R/RW (Ver1.1)

9.Reads and writes DVD+-R Dual

10.Reads and writes DVD-RAM

Loading mechanism Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release
Input Voltage 5 V +/- 5 % (Operating)

Chapter 1 19

Audio Interface

Item Specification

Audio Controller Realtek ALC268-VB1
Audio onboard or optional On board
Mono or Stereo Stereo
Resolution 1dB of analog output volue control
Compatibility HDA audio Interface.
Sampling rate 1Hz resolution VSR (Variable Sampling Rate)
Internal microphone Yes
Internal speaker / Quantity Yes/2 (2W speakers)
Supports PnP DMA channel DMA channel 0

Video Interface

Item Specification

Chipset Intel GM46
Video Memory 64M

USB Port

Item Specification

Chipset Built-in ICH9M
USB Compliancy Level 2
OHCI USB 2.0 Host controller
Number of USB port 3
Location One on the right side; two on the left right side
Serial port function control En able/Disable by BIOS Setup

System Board Major Chips

Item Specification

Core logic Intel GM45 + ICH9M
VGA Internal Graphics
LAN BCM_BCM5764MA0KMLG
USB 2.0 Built in ICH9M
CardReader Ti_PCI7412HK
MODEM Foxconn T60M955
Bluetooth Foxconn T60H928.11
Wireless 802.11 a+b+g Built-in ICH9M
Wireless 802.11 a+b+g Realtek ALC268-VB1

20 Chapter 1

Keyboard

Item Specification

Keyboard controller ITE 8512E
Total number of keypads 88-/89-/92-key
Windows logo key Yes
Internal & external keyboard work

Plug USB keyboard to the USB port directly: Yes
simultaneously

Battery

Item Specification

Vendor & Model Name Panasonic LI-ION

9 CELL 7200mAh
Battery Type Li-ion
Pack capacity 7200 mAh 4400mAh
Number of battery cell 9 cell 6 cell
Package configuration 3 cells in series,

3 series in parallel
Normal voltage 11.1V
Charge voltage 12.6V

SANYO LI-ION
6CELL 4400 mAh

3 cells in series,
2 series in parallel

LCD 12.0" inch

Item Specification

Vendor & model name AUO 12.1" WXGA None Glare B121EW03

TOSHIBA 12.1" WXGA Glare LTD121
Screen Diagonal (mm) 12.1 inches
Active Area (mm) 163.2(H) x 261.12(W) mm
Display resolution (pixels) 1280 x 800 XGA-WIDE
Pixel Pitch 0.204 (H) x 0.204(W) mm
Pixel Arrangement R.G.B. Vertical Stripe
Display Mode Normally White
Typical White Luminance (cd/m2) 210 typ. (5 points average)

178 min. (5 points average)
also called Brightness 200
Luminance Uniformity N/A
Contrast Ratio 600
Response Time (Optical Rise

Time/Fall Time)msec
Nominal Input Voltage VDD +3.3V
Typical Power Consumption (watt) 4.5W
Weight(g) 315g
Physical Size(mm) 275.8x178.0x5.5
Electrical Interface Single channel LVDS

50 ms

Chapter 1 21

LCD Inverter

Item Specification

Vendor & model name TDK TAIWAN CORP. - TDB488NR
Brightness conditions 3.14V~3.47 V
Input voltage (V) 9.0V~20V
Input current (mA) 0.6A(MAX)
Output voltage (V, rms) AC660V
Output current (mA, rms) 1.9mA~2.5mA (Min. Brightness)

6.0mA~7.0mA (Max. Brightness)

Output voltage frequency (k Hz) 54KHz~60KHz

AC Adaptor

Item Specification

Input rating 100V AC to 240V AC, 50Hz to 60Hz
Maximum input AC current 1.6A
Inrush current 50A@115VAC

100A@230VAC
Efficiency 85% min. @115VAC input full load

System Power Management

Item Specification

Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned

off completely.
Working (G0/S0) Individual devices such as the CPU and hard disc may be

power managed in this state.
Suspend to RAM (S3) CPU set power down

VGA Suspend

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

CD-ROM Power Down

Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system

states and data onto the disc prior to power off the whole

system.

22 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).

Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.

T o activate the BIOS Utility, press m during POST (when "Press <F2> to enter Setup" message is prompted on
the bottom of screen)..

Phoenix TrustedCore Setup Utility

Information Main Advanced Security Boot Exit

CPU Type:
CPU Speed: XXXX GHz

IDE0 Model Name: TOSHIBA

IDE0 Serial No: Y2554027T

ATAPI Model Name Slimtype DVD-ROM

System BIOS Version: V1.00
VGA BIOS Version: ATI M9+XC V0.1

Serial Number: xxxxxxxxxxxxxxxxxxxx 22 Byte
Asset Tag Number: 32 Byte
Product Name: TravelMate xxxx 16 Byte
Manufacturer Name: Acer 16 Byte
UUID: xxxxxxxxxxxxxxxx 16 Byte

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Genuine Intel (R)® CPU Xxxx

(Note)

MK3018GAP-(PM)

(Note)

LSD-081-(SM)

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

Chapter 2 23

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
Follow these instructions:

 To choose a menu, use the left and right arrow keys.
 To choose an item, use the up and down arrow keys.
 To change the value of a parameter, press F5 or F6.
 A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
 Press Esc while you are in any of the menu options to go to the Exit menu.
 In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes

made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.

NOTE: Please note that system information is subject to different models.

24 Chapter 2

Information

The Information screen displays a summary of your computer hardware information.

Phoenix TrustedCore Setup Utility

Information Main Advanced Security Boot Exit

CPU Type:

Genuine Intel (R)® CPU Xxxx

CPU Speed: XXXX GHz

IDE0 Model Name: TOSHIBA

(Note)

MK3018GAP-(PM)

IDE0 Serial No: Y2554027T

ATAPI Model Name Slimtype DVD-ROM

(Note)

LSD-081-(SM)
System BIOS Version: V1.00
VGA BIOS Version: ATI M9+XC V0.1

Serial Number: xxxxxxxxxxxxxxxxxxxx 22 Byte
Asset Tag Number: 32 Byte
Product Name: TravelMate xxxx 16 Byte
Manufacturer Name: Acer 16 Byte
UUID: xxxxxxxxxxxxxxxx 16 Byte

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults
Esc Exit ←→ Select Menu Enter Select 4Sub-Menu F10 Save and Exit

NOTE: The system information is subject to different models.

ParameterItem Description

CPU Type This field shows the CPU type and speed of the system.
IDE1 Model Name This field shows the model name of HDD installed on primary IDE master.
IDE1 Serial Number This field displays the serial number of HDD installed on primary IDE master.
IDE2I Model Name This field displays the mofel name of devices installed on secondary IDE master.

IDE2 Serial Number This field shows the serial number of devices installed on secondary IDE master.
System BIOS ver Displays system BIOS version.
VGA BIOS Ver This field displays the VGA firmware version of the system.
KBC Ver This field shows the keyboard
Serial Number This field displays the serial number of this unit.
Asset Tag Number This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Number This will be visible only when an internal LAN device is presenting.

Chapter 2 25

The hard disk drive or optical drive model name is automatically detected by the
system.

UUID=32bytes

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.

Phoenix TrustedCore Setup Utility

Information Main Advanced Security Boot Exit

Item specif ic Help
System Time: [09:00:00]

System Date: [01/01/2007] <Tab>, <Shift-Tab>, or
<Enter> selects field
Total Memory: XXXX MB

Video Memory: [8M]

Note2

Quiet Boot: [Enabled]

Power on display: [Auto ]

Network Boot [Enabled]

F12 Boot Menu [Disabled]

D2D Recovery [Enabled]

SATA Mode [AHCI Mode]

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults
Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

NOTE: The screen above is for your reference only. Actual values may differ.

26 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and sugg ested
parameter settings

Parameter Description Format/Option

System Time Sets the system time. The hours are

displayed with 24-hour format.

System Date Sets the system date. Format MM/DD/YYYY (month/day/

System Memory This field reports the memory size of

the system. Memory size is fixed to
640MB

Extended Memory This field reports the memory size of

the extended memory in the system.
Extended Memory size=T otal memory

size-1MB

VGA Memory Shows the VGA memory size. VGA

Memory size=64/128MB

Quiet Boot Determines if Customer Logo will be

displayed or not; shows Summary
Screen is disabled or enabled.

Enabled: Customer Logo is displayed,
and Summary Screen is disabled.

Disabled: Customer Logo is not
displayed, and Summary Screen is
enabled.

Power on display Auto: During power process, the

system will detect if any display
device is connected on external video
port. If any external display device is
connected, the power on display will
be in CRT (or projector) only mode.
Otherwise it will be in LCD only mode.

Both: Simultaneously enable both the
integrated LCD screen and the
system’s external video port (for an
external CRT or projector).

Network Boot Enables, disables the system boot

from LAN (remote server).

F12 Boot Menu Enables, disables Boot Menu during

POST.

D2D Recovery Enables, disables D2D Recovery

function. The function allows the user
to create a hidden partition on hard
disc drive to store operation system
and restore the system to factory
defaults.

Format: HH:MM:SS
(hour:minute:second) System Time

year)
System Date

Option:

Enabled or Disabled

Option:

Auto or Both

Option:

Enabled or Disabled

Option:

Disabled or Enabled

Option:

Enabled or Disabled

NOTE:The sub-items under each device will not be shown if the device control is set to disable or auto. This is

because the user is not allowed to control the settings in these cases.

Chapter 2 27

Advanced

The Advanced screen allows the user to set the serial, infrared and parallel ports.

Phoenix TrustedCore Setup Utility

Information Main Advanced Security Boot Exit

Serial Port [Auto]

Infrared Port(FIR) : [Auto]

Parallel Port: [Auto]

Mode: [ECP]

? ASF Configuration

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults
Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter Description Format/Option

Serial port Displays the settings of the serial port
Parallel port Shows the settings of the parallel port

Enabled or Disabled
Enabled or Disabled

28 Chapter 2

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Phoenix Tru s ted C o re Se tu p Ut ility

Information Main Advanced Security Boot Exit

Item specific Help
Supervisor Password Is Clear
User Password Is Clear
HDD Password Is: Clear

(Note1)

Set Supervisor Password [Enter]
Set User Password [Enter]
Set HDD Password [Enter]

Password on Boot: [Disabled]
Currernt TPM State
Change TPM State

Note4

Note5

[N o Ch ange ]

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults
Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Chapter 2 29

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter Description Format/Option

User Password is Shows the setting of the user

password.

Supervisor Password is Shows the settin g of the Supervisor

password

Set User Password Press Enter to set the user password.

When user password is set, this
password protects the BIOS Setup
Utility from unauthorized access. The
user can enter Setup menu only and
does not have right to change the
value of parameters.

Set Supervisor Password Press Enter to set the supervisor

password. When set, this password
protects the BIOS Setup Utility from
unauthorized access. The user can
not either enter the Setup menu nor
change the value of parameters.

HardDisk Security Enables or disables primary hard disk

security function.

Password on Boot Defines whether a password is

required or not while the events
defined in this group happened. The
following sub-options are all requires
the Supervisor password for changes
and should be grayed out if the user
password was used to enter setup.

Clear or Set

Clear or Set

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

30 Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:

2. Type a password in the "Enter New Password" field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the "Confirm New
Password" field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3. Press e.

After setting the password, the computer sets the User Password parameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Password box appears:

2. Type the current password in the Enter Current Passwor d fi el d an d press e.

3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2 31

Changing a Password

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Password box appears:

2. Type the current password in the Enter Current Passwor d fi el d an d press e.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press e. After setting the password, the computer sets the User Password parameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

6. When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following
message.

32 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

Phoenix TrustedCore Setup Utility

Information Main Advanced Security Boot Exit

Item specific Help
Boot prioroty order :
1: IDE0 : WDC WD200EB –(PM)

Use <↑> or <↓> to select a device,
then press <F6> to move it up the
List, or <F5> to move it down the

2: IDE1: WDC WD200EB –(PM
3: CD/DVD

list. Press <Esc> to escape the
menu

4: Network boot

5. USB HDD

6. USB FDD

7. USB Key

8. USB CD/DVD ROM

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Chapter 2 33

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

Phoenix TrustedCore Setup Utility

Information Main Advanced Security Boot Exit

Item specific Help
Exit Saving Changes Exit System Setup and save your

changes to CMOS

Exit Discarding Changes Exit utility without saving Setup

data to CMOS.

Load Setup Defaults Load default values for all SETUP

item.

Discard changes
Save changes

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults
Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding

Changes
Load Setup Default Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.

Exit utility without saving setup data to CMOS.

34 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

 New versions of system programs
 New features or options
 Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not

completely loaded.
Fellow the steps below to run the Phlash.

1. Prepare a bootable diskette.

2. Copy the flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 35

HDD unlock Utility

This section provide you with removing HDD password method.

Remove HDD Password

If you key in wrong HDD password for three time, “HDD password error code” would display on the screen.
See the image below.

If you need to solve HDD password locked problem, you can run unlock6.EXE

1. Key in “unlock6 error code 205”

2. Select “2”

3. Choose one HDD password

Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.

Then the HDD password will be unlocked and will auto into Windows after reboot.

36 Chapter 2

BIOS Flash SOP under DOS Mode

1. USB Floppy into DOS Mode.

2. Dos mode run: phlash16 xxx.rom

3. Restart System.

BIOS update SOP

1. Go to SWinFlashn\Applicaion\Properties\Compatibility.

2. Select\Compatibility\Privilege Level\Run this program as an administrator.

Chapter 2 37

3. Execute SWin-Flash Application.

4. Select new BIOS update.

5. Run Flash BIOS..

38 Chapter 2

6. SWinFlash BIOS is select ok.

7. SWin-Flash program is running.

v Load new BIOS.
v Analyze old and new BIOS.
v Compatibility.
v Read old BIOS.
v Save old BIOS to Backup file.
v Flash new BIOS.
System BIOS was success update.

8. System will be shut down.

NOTE: 1. Please input AC adapter when flash BIOS.

2. Close all application when flash BIOS.

Chapter 2 39

Crisis disk creation

1. UnZIP the CRISDISK file.

2. Download a new BIOS, rename the BIOS to “BIOS.WPH”.

3. Open the CRISDISK file, run the “WINCRIS”.

4. Press “Start”.

40 Chapter 2

5. Press “ 確定 ”.

6. Press “Start”

7. Press “ 確定 ”.

8. Wait the disk format complete.

Chapter 2 41

9. Press “ 確定 ”.

10. Press “ 關閉 ”

11. Wait for the system to create the disk.

12. Press “ 確定 ” when it's completed.

42 Chapter 2

13. Press “ 否 ”.

14. nsert Floppy with the Crisis disk on system.

Chapter 2 43

Crisis disk executing

1. Press Esc + Fn + Power all together at once, system will power on (for 1 second) then release all key

pads.

2. When system power off, press Fn+ Esc and wait for system to power on again (about 4 seconds) .

3. Crisis disk executing, FDD should be reading for about 15 seconds.

4. System will power off on crisis disk executing completion.

5. Reboot system.

44 Chapter 2

Trouble shooting

1. If Crisis disk is not working, please check the status of bios.wph file.

2. To fix incorrect bi os.wph file format, please uncheck "hide extensions for known file types".

Chapter 2 45

3. Rename it to bios.wph.

46 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer
TravelMate 6293 for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

 Wrist grounding strap and conductive mat for preventing electrostatic discharge
 Flat screwdriver
 Small Philips screwdriver
 Hex screwdriver
 Plastic flat head screwdriver
 Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3 47

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Remove the battery pack.

Display screw list

No. SPEC Quantity Location

1 6052B0118301--M2x4.5(40Dx08T) 6 Display A&B Cover
2 6052B0127601--M2x4.0(40Dx08T) 7 Hinge / Inverter = 6 / 1
3 6052B0120001--M2x2.5(40Dx05T) 8 Panel / 3G Module / Bluetooth

= 4 / 3 / 1

Base screw list

No. SPEC Qty Location

1 6052B0118301--M2x4.5(40Dx08T) 21 Base / MB(Cardbus&Odd Cntr) /

BTCB(Speaker) = 13 / 6 / 2
2 6052A0051101--M2x3.5(40Dx08T) 1 TPCB(Kensington Lock)
3 6052A0050703--M2x2.0(68Dx05T) 4 TPCB(Hotkey/B & Button/B)
4 6052B0120001--M2x2.5(40Dx05T) 28 Base / thermal / Sim pcb(3G) /

Power pcb / TPCB / ODD(Bracket)

= 7 / 7 / 2 / 2 / 8 / 2
5 60520D065905--M2x2.0(35Dx03T) 1 TPCB(HDD Lens)
6 6052B0125901--M2x6.0(40Dx08T) 8 Base(Front side) / Hinge = 4 / 4
7 6052B0126701--M2x1.5-2.5(45Dx08T) 3 HDD Cover Set
8 6052B0126601--M2x3.0-4.5(45Dx08T) 1 HDD Cover Set
9 6052B0089301--M2.5x2.5(45Dx08T) 6 Wireless / Modem / 3G or Robson

= 2 / 2 / 2

10 6052A0034701--M2.5x6.0(45Dx08T) 2 M/B(Dock Cntr)

Total Quantity 96

48 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.

Main unit disassembly flow chart

Chapter 3 49

LCM module disassembly flow chart

50 Chapter 3

Removing the Battery Pack

1. Release the battery.

2. Slide the battery latch then remove the battery.

Chapter 3 51

Removing the HDD/Wirless Card/RAM Module/ODD/Express
Dummy Card/Card Reader Dummy Module

Removing CTO Cover

1. Loose 6 CTO cover screws.

2. Remove CTO cover .

Removing the HDD

3. Remove HDD module.

52 Chapter 3

Removing the Wirless Card

4. Remove Wireless card antenna.

5. Remove Wireless card.

Removing RAM Module

6. Release RAM module from RAM socket.

Chapter 3 53

7. Remove RAM module.

Removing BTCB Screws

8. Loose and remove BTCB screws X 16.

Removing ODD, Express Dummy Card, Dummy Card Reader

9. Remove ODD module.

54 Chapter 3

10. Press express card latch and remove express dummy card.

11. Push dummy card reader and remove the dummy card.

Remove Switch Cover

12. Pull Switch cover up.

Chapter 3 55

13. Reverse Switch cover.

14. Disconnect Power/B FFC from the Switch cover.

Remove Keyboard

15. Pull Keyboard up.

56 Chapter 3

16. Reverse Keyboard.

17. Disconnect K/B FFC from the MB.

Remove 3G SIM Card/B, Hotkey/B

18. Loose 3G SIM card board screws X 2. Disconnect SIM card boardFFC.

Chapter 3 57

19. Loose Hotkey board screws X 2. Disconnect Hotkey board FFC.

Remove Wireless Antenna from TPCB

20. Remove Wireless antenna from the TPCB

58 Chapter 3

Disconnect 3G wireless antenna cable

21. Disconnect 3G module antenna.

Disconnect LCM cable, Touchpad FFC, BT cable

22. Disconnect LCM cable.

Chapter 3 59

23. Disconnect Touchpad FFC.

24. Disconnect BT cable.

60 Chapter 3

Disassemble LCM screws

25. Loose LCM screws X 4.

26. Remove LCM module

Disassemble TPCB

27. Loose TPCB screws X 3.

Chapter 3 61

28. Remove TPCB.

Disconnect Modem cable, Wireless card cable, Speaker cable

29. Disconnect Modem cable.

30. Disconnect Wireless cable.

31. Disconnect Speaker cable.

62 Chapter 3

Remove Main board

32. Remove M/B from the BTCB.

Chapter 3 63

Disassembly LCM module

Remove LCM bezel

3. Remove six LCM bezel mylar.

4. Remove LCM bezel.

Remove Inverter board

5. Disconnect Inverter cables.

64 Chapter 3

6. Remove Inverter board.

Remove LCM hinge screws

7. Loose LCM hinge screws Left side X 3.

8. Loose LCM hinge screws Right side X 3.

Chapter 3 65

Remove CCD cable

9. Disconnect CCD cable.

Remove LCD panel

10. Remove LCD panel from the TPDL.

66 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options can give false errors and invalid system responses.

1. Obtain the failing symptoms in as much detail as possible.

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating

the same operation.

3. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Go To

Power failure. (The power indicator does not
go on or stay on.)

POST does not complete. No beep or error
codes are indicated.

POST detects an error and displayed
messages on screen.

Other symptoms (i.e. LCD display problems or
others).

Symptoms cannot be re-created (intermittent
problems).

“Power System Check” on page 69.

“Fingerprinter Function Check” on page 70
“Undetermined Problems” on page 83

“Error Messages List” on page 72

“Fingerprinter Function Check” on page 70

Use the customer-reported symptoms and go
to “Fingerprinter Function Check” on page 70

“Intermittent Problems” on page 83
“Undetermined Problems” on page 83

Chapter 4 67

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver , or diskette. A write-enabled, diagnostic diskette is
required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause

damage to the drive or cause the drive to fail.

Do the following to select the test device.

1. Boot from the diagnostics diskette and start the diagnostics program.

2. See if FDD Test is passed as the program runs to FDD Test.

3. Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:

1. Reconnect the external diskette drive/DVD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1. Boot from the diagnostics diskette and start the diagnostics program.

2. See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3. Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1. Reconnect the external diskette drive/CD-ROM module.

2. Replace the external diskette drive/CD-ROM module.

3. Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable

extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a

non-defective FRU:

1. Reconnect the keyboard cables.

2. Replace the keyboard.

3. Replace the main board.

The following auxiliary input devices are supported by this computer:

 Numeric keypad
 External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

68 Chapter 4

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2. Go to the diagnostic memory in the test items.

3. Press F2 in the test items.

4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1. Remove the battery pack.

2. Connect the power adapter and check that power is supplied.

3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by

the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

 “Check the Power Adapter” on page 69
 “Check the Battery Pack” on page 69

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure

Pin 1: +19 to +20.5V
Pin 2: 0V, Ground

1. If the voltage is not correct, replace the power adapter.

2. If the voltage is within the range, do the following:

 Replace the System board.
 If the problem is not corrected, see “Undetermined Problems” on page 83.
 If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3. If the power-on indicator does not light up, check the power cord of the power adapter for correct

continuity and installation.

4. If the operational charge does not work, see “Check the Battery Pack” on page 69.

Check the Battery Pack

To check the battery pack, do the following:
From Software:

1. Check out the Power Management in control Panel

2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3. Repeat the steps 1 and 2, for both battery and adapter.

4. This helps you identify first the problem is on recharging or discharging.

Chapter 4 69

From Hardware:

1. Power off the computer.

2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:

1. Reconnect the touchpad ca bl e s .

2. Replace the touchpad.

3. Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

Fingerprinter Function Check

If the fingerprinter doesn’t work, do the following to correct the problem.

1. Reboot machine and turn fingerprinter power on again.

2. If the function is not work, check device manager to see if the fingerprinter driver status.

3. If the function still fail, replace the mainboard.

5-in1 Card Reader Check

If the 5-in-1 Card reader malfunction, Please go through following steps:

1. Reinsert your memory card to check is the card reader function normal.

2. If the function is not work, check device manager to see if the card reader driver status.

3. If the function still fail, replace the mainboard.

FIR Function Check

If the FIR function malfunction, do the following to correct the problem.

1. Reboot machine and turn FIR power on again.

2. If the FIR function still fail, check device manager to see if the FIR driver status.

3. If the function still fail, replace the mainboard.

70 Chapter 4

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 83.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified

by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or co rre ct th e error.

Index of Error Messages

Error Code List

Error Codes Error Messages

006 Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment

Configuration Error”)

010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh,

070 Real Time Clock Error
071 CMOS Battery Bad
072 CMOS Checksum Error
110 System disabled.

<No error code> Battery critical LOW

<No error code> Thermal critical High

W:xxxxh)

Incorrect password is specified.

In this situation BIOS will issue 4 short beeps then
shut down system, no message will show.

In this situation BIOS will shut down system, not
show message.

Chapter 4 71

Error Messages List

Error Messages FRU/Action in Sequence

Failure Fixed Disk Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board

Stuck Key see “Keyboard or Auxiliary Input Device Check” on

page 68.

Keyboard error see “Keyboard or Auxiliary Input Device Check” on

page 68.

Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on

page 68.
Keyboard locked - Unlock key switch Unlock external keyboard
Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnn BIOS ROM

System board
System RAM Failed at offset: nnnn DIMM

System board
Extended RAM Failed at offset: nnnn DIMM

System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to

reconfigure system time, then reboot system.
System CMOS checksum bad - Default

configuration used

System timer error RTC battery

Real time clock error RTC battery

Previous boot incomplete - Default configuration
used

Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.

Diskette drive A error Check the drive is defined with the proper diskette

Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette

System cache error - Cache disabled System board
CPU ID: System board
DMA Test Failed DIMM

Software NMI Failed DIMM

Fail-Safe Timer NMI Failed DIMM

RTC battery

Run BIOS Setup Utility to reconfigure system time,

then reboot system.

Run BIOS Setup Utility to reconfigure system time,

then reboot system.

System board

Run BIOS Setup Utility to reconfigure system time,

then reboot system.

System board

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board

DIMM

System board

type in BIOS Setup Utility

See “External Diskette Drive Check” on page 68.

type in BIOS Setup Utility

System board

System board

System board

72 Chapter 4

Error Messages FRU/Action in Sequence

Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board
Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board
Failing Bits: nnnn DIMM

BIOS ROM

System board
Fixed Disk n None
Invalid System Configuration Data BIOS ROM

System board
I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board
Operating system not found Enter Setup and see if fixed disk and drive A: are

properly identified.

Diskette drive

Hard disk drive

System board

Chapter 4 73

No beep Error Messages List

No beep Error Messages FRU/Action in Sequence

No beep, power-on indicator turns off and LCD is
blank.

No beep, power-on indicator turns on and LCD is
blank.

No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external CRT.

No beep, power-on indicator turns on and a blinking
cursor shown on LCD during POST.

No beep during POST but system runs correctly. Speaker

Power source (battery pack and power adapter).

See “Power System Check” on page 69.

Ensure every connector is connected tightly and

correctly

Reconnect the DIMM

LED board

System board

Power source (battery pack and power adapter).

See “Power System Check” on page 69.

Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Ensure every connector is connected tightly and

correctly.

System board

System board

74 Chapter 4

Phoenix BIOS Beep Codes

Code Beeps POST Routine Description

02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST values
12h Restore CPU control word during warm boot
13h Initialize PCI Bus Mastering devices
14h Initialize keyboard controller
16h 1-2-2-3 BIOS ROM checksum
17h Initialize cache before memory autosize
18h 8254 timer initialization
1Ah 8237 DMA controller initialization
1Ch Reset Programmable Interrupt Controller
20h 1-3-1-1 Test DRAM refresh
22h 1-3-1-3 Test 8742 Keyboard Controller
24h Set ES segment register to 4 GB
26h Enable A20 line
28h Autosize DRAM
29h Initialize POST Memory Manager
2Ah Clear 215 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx
2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus
2Fh Enable cache before system BIOS shadow
2Ah Clear 215 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx
2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus
2Fh Enable cache before system BIOS shadow
30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus
32h Test CPU bus-clock frequency
33h Initialize Phoenix Dispatch Manager
36h Warm start shut down
38h Shadow system BIOS ROM
3Ah Autosize cache
3Ch Advanced configuration of chipset registers
3Dh Load alternate registers with CMOS values
42h Initialize interrupt vectors

Chapter 4 75

Code Beeps POST Routine Description

45h POST device initialization
46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to enter SETUP”
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test extended memory address lines
64h Jump to User Patch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode (SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB recovery
70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable Devices (optional)
88h Initialize BIOS Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller

76 Chapter 4

Code Beeps POST Routine Description

8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short beeps on

checksum failure.
99h Check for SMART drive (optional)
9Ah Shadow option ROMs
9Ch Set up Power Management
9Dh Initialize security engine (optional)
9Eh Enable hardware interrupts
9Fh Determine number of ATA and SCSI drives
A0h Set time of day
A2h Check key lock
A4h Initialize Typematic rate
A8h Erase F2 prompt
AAh Scan for F2 key stroke
ACh Enter SETUP
AEh Clear Boot flag
B0h Check for errors
B2h POST done- prepare to boot operating system
B4h 1 One short beep before boot
B5h Terminate QuietBoot (optional)
B6h Check password (optional)
B9h Prepare Boot
BAh Initialize DMI parameters
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
D2h Unknown interrupt
E0h Initialize the chipset

Chapter 4 77

Code Beeps POST Routine Description

E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep before boot
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS

78 Chapter 4

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error Action in Sequence

LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted

Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed

LCD has extra horizontal or vertical lines displayed. LCD inverter ID

Enter BIOS Utility to execute “Load Setup Default
Settings”, then reboot system.

Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key
doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board

Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board

LCD inverter
LCD cable
LCD
System board

Indicator-Related Symptoms

Symptom / Error Action in Sequence

Indicator incorrectly remains off or on, but system
runs correctly

Reconnect the inverter board
Inverter board
System board

Chapter 4 79

Power-Related Symptoms

Symptom / Error Action in Sequence

Power shuts down during operation Power source (battery pack and power adapter).

See “Power System Check” on page 69.
Battery pack
Power adapter
Hard drive & battery connection board
System board

The system doesn’t power-on. Power source (battery pack and power adapter).

See “Power System Check” on page 69.
Battery pack
Power adapter
Hard drive & battery connection board
System board

The system doesn’t power-off. Power source (battery pack and power adapter).

Battery can’t be charged See “Check the Battery Pack” on page 69.

See “Power System Check” on page 69.
Hold and press the power switch for more than 4

seconds.
System board

Battery pack
System board

PCMCIA-Related Symptoms

Symptom / Error Action in Sequence

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

System board

PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence

Memory count (size) appears different from actual
size.

Enter BIOS Setup Utility to execute “Load Default
Settings, then reboot system.
DIMM
System board

Speaker-Related Symptoms

Symptom / Error Action in Sequence

In Windows, multimedia programs, no sound comes
from the computer.

Internal speakers make noise or emit no sound. Speaker

Audio driver
Speaker
System board

System board

80 Chapter 4

Power Management-Related Symptoms

Symptom / Error Action in Sequence

The system will not enter hibernation See “Save to Disk (S4)” on page 22

Keyboard (if control is from the keyboard)
Hard disk drive
System board

The system doesn't enter hibernation mode and four
short beeps every minute.

The system doesn’t enter standby mode after
closing the LCD

The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 22.

The system doesn't resume from standby mode
after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher
than 90%.

System hangs intermittently. Reconnect hard disk/CD-ROM drives.

Press Fn+
hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board

See “Save to Disk (S4)” on page 22.
LCD cover switch
System board

Hard disk connection board
Hard disk drive
System board

See “Save to Disk (S4)” on page 22.
LCD cover switch
System board

Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off,
then charge battery).
Battery pack
System board

Hard disk connection board
System board

oand see if the computer enters

Chapter 4 81

Peripheral-Related Symptoms

Symptom / Error Action in Sequence

System configuration does not match the installed
devices.

External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching

USB does not work correctly System board

Enter BIOS Setup Utility to execute “Load Default
Settings”, then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error Action in Sequence

Keyboard (one or more keys) does not work. Reconnect the keyboard cable.

Keyboard
System board

Touchpad does not work. Reconnect touchpad cable.

Touchpad board
System board

Modem-Related Symptoms

Symptom / Error Action in Sequence

Internal modem does not work correctly. Modem phone port

modem combo board
System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 83.

82 Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRU.

3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 69):

1. Power-off the computer.

2. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:

 Non-Acer devices
 Printer, mouse, and other external devices
 Battery pack
 Hard disk drive
 DIMM
 CD-ROM/Diskette drive Module
 PC Cards

4. Power-on the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

 System board
 LCD assembly

Chapter 4 83

84 Chapter 4

Jumper and Connector Locations

Top View

Chapter 5

TM6293 M/B layout and connector location

TOP view

No. Name Description

1 CN1 Power Board FFC CNTR
2 CN2 LCM Cable CNTR
3 CN5 SIM card/Board FFC CNTR

(For 3G SKU only)
4 CN3 Modem card FFC CNTR
5 CN7 KeyBoard CNTR
6 CN6 Hot Key Board CNTR
7 CN4 BT cable CNTR
8 CN9 Touch Pad CNTR
9 CN11 PCMCIA CNTR

10 CN14 Card Reader CNTR
11 CN13 Modem card CNTR
12 CN15 Speaker Card CNTR
13 CN12 Express card CNTR
14 CN10 USB Port
15 CN8 USB Port

Chapter 5 85

Bottom view

Bottom view

No. Name Description

1 CN601 USB Port
2 CN603 Battery CNTR
3 CN604 Docking CNTR
4 CN602 FAN Cable CNTR
5 Jack600 DC In Jack
6 CN600 VGA Port
7 Jack601 RJ45
8 CN608 HDD CNTR
9 CN609 Wirless Card CNTR

10 CN610 RTC Cattery Cable CNTR
11 Jack603 MIC Jack
12 Jack602 Earphone Jack

NOTE: There’s no clear CMOS jumper available on this model.

86 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 6293.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or

regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6 87

TravelMate 6293 Exploded Diagram

88 Chapter 6

TravelMate 6293 FRU List

Accessory

Category Part Name and Description Acer Part No.

3G ANTENNA 25.TQK0N.001

Adapter

Category Part Name and Description Acer Part No.

ADAPTER 65W 3PINS DEL T A SADP-65KB
DFA YELLOW 1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PINS LITEON PA-1650­02AC 1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PINS HIPRO HP­OK065B13 1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PIN DELTA SADP-65KB
BFJA LF LEVEL-4 FOR OBL ONLY

AP.06501.013

AP.06503.016

AP.0650A.010

AP.06501.014

Battery

Board

Category Part Name and Description Acer Part No.

BATTERY LI-ION 6CELL SANYO TM­2007A 3S2P 4400MAH

BATTER Y LI-ION 6CELL SONY TM-2007A
3S2P 4400MAH

BATTERY LI-ION 6CELL PANASONIC TM­2007A 3S2P 4400MAH PSS

BATTERY LI-ION 6CELL SIMPLO TM­2007A 3S2P 4400MAH PSS

BATTER Y LI-ION 9CELL SONY TM-2007A
3S3P 7200MAH

BATTERY LI-ION 9CELL PANASONIC TM­2007B 3S3P 7200MAH PSS

Category Part Name and Description Acer Part No.

Mainboard TM6293 Intel GM45 ICH9 Acer
Logo V1.0 LF

BT.00603.044

BT.00604.027

BT.00605.024

BT.00607.018

BT.00904.003

BT.00907.003

MB.TQM0B.001

POWER BUTTON BOARD 55.TQP0N.001

Chapter 6 89

Category Part Name and Description Acer Part No.

HOTKEY BOARD 55.TQP0N.002

3G SIMM BOARD 55.TQK0N.001

TOUCHPAD BUTTON BOARD WITH
FINGER PRINT

TOUCHPAD BUTTON BOARD W/O
FINGER PRINT

TOUCHPAD SYNAPTICS TM-00450-001 56.TQP0N.001

MODEM BOARD LITE-ON CONEXANT­UNIZION 1.5_3,3V AUS B85247600G

BLUETOOTH BOARD FOXCONN
BCM2045 V2 T60H928.11

55.TQP0N.003

55.TQK0N.002

FX.22500.021

BT.21100.005

WIRELESS LAN BOARD 512AN_MMWG
SHIRLEY PEAK 5100 MM#895361

WIRELESS LAN BOARD 533AN_MMWG
SHIRLEY PEAK MM#895362

WIRELESS LAN BOARD 512AN_HMWG
SHIRLEY PEAK 5100 MM#895373 (HALF
MINI-CARD)

WIRELESS LAN BOARD 533AN_HMWG
SHIRLEY PEAK MM#895401 (HALF MINI­CARD)

WWAN 3G MODULE MINI-PCI GTM378
M00201

KI.SPM01.003

KI.SPM01.001

KI.SPH01.003

KI.SPH01.001

LC.21300.004

90 Chapter 6

Cable

Category Part Name and Description Acer Part No.

LED LCD/CAMERA CABLE 50.TQP0N.006

LCD/CAMERA CABLE 50.TQP0N.008

BLUETOOTH BOARD CABLE 50.TQP0N.007

POWER BUTTON BOARD CABLE 50.TQP0N.001

HOTKEY BOARD CABLE 50.TQP0N.002

TOUCHPAD CABLE 50.TQP0N.004

TOUCAPAD BUTTON BOARD CABLE 50.TQP0N.003

3G SIMM BOARD CABLE 50.TQK0N.001

MODEM CABLE WITH RJ11
CONNECTOR

CORD-ROUND-3POS-1828mm-E­POWER-USA

CORD-ROUND-3POS-1850mm-E­POWER-EUR

POWER CORD 3PIN SOUTH AFRICA 27.AAMVN.008
POWER CORD 3PIN DENMARK 27.AAMVN.010
POWER CORD ISRAEL 27.AAMVN.011
POWER CORD 3PIN ITALIAN 27.AAMVN.009
POWER CORD 3PIN UK 27.AAMVN.004
POWER CORD 3PIN SWISS 27.AAMVN.006
POWER CORD AUSTRALIA W/LABEL 27.AAMVN.003
POWER CORD 3PIN CHINA 27.AAMVN.005
POWER CORD SOUTH AFRICA (AIL) 27.AAMVN.007

50.TQP0N.005

27.AAMVN.001

27.AAMVN.002

Chapter 6 91

Camra

Category Part Name and Description Acer Part No.

CAMERA 0.3M SUYIN 57.APQ0N.001

CAMERA 0.3M CHICONY 57.APQ0N.002

CASE COVER BRACKET ASSEMBLY

Category Part Name and Description Acer Part No.

LCD COVER 12.1" W/ANTENNA (3G) 60.TQK0N.003

LCD COVER 12.1" W/ANTENNA 60.TQP0N.005

UPPER CASE WITH FINGER PRINT
HOLE

UPPER CASE W/O FINGER PRINT HOLE 60.TQK0N.002

LOWER CASE (3G) 60.TQK0N.001

LOWER CASE 60.TQP0N.001

LCD BEZEL 12.1" 60.TQP0N.004

LCD BRACKET LEFT 33.TQP0N.004

60.TQP0N.002

LCD BRACKET RIGHT 33.TQP0N.003

92 Chapter 6