Accpac SAGECRM BROCHURE

SageCRM: Part of the Sage Accpac Extended Enterprise Suite

Get a 360 view of your business

Two award winning products – SageCRM and Sage Accpac ERP – come together to form the

foundation of the Sage Accpac Extended Enterprise Suite. By dynamically linking processes,

information, workflows, and communication channels, the Sage Accpac Extended Enterprise

Suite helps organizations bridge the information gap between departments and improve customer

interactions.

A complete view of your organization’s customer interactions

SageCRM is a powerful, easy-to-use customer relationship
management solution that integrates directly with Sage Accpac
ERP right out of the box. With SageCRM, you can synchronize
your sales, marketing, and customer care activities across your
organization.

Designed to improve business relationships with every
interaction, SageCRM uses industry-leading technology
to facilitate efficient information exchange throughout your
organization and with your customers. And since it integrates
with other business applications through an intuitive Web
services interface, your business is no longer limited by
incompatible applications.

With a comprehensive list of integrated applications—including
sales, marketing, customer service, and mobile solutions—
sales and service teams get the tools they need to manage
current customers, find new customers, close sales faster, and
build lasting, more profitable relationships across all channels.

The powerful workflow engine in SageCRM automates your
business processes, making your organization more effective

and efficient. No matter how, when, or where your customers,
partners, and prospects choose to interact with your
organization, SageCRM offers you a comprehensive solution to
successfully manage these relationships.

SageCRM eliminates business silos and strengthens your ability to make
sound decisions by helping you share information across your company.

Complete access to your data in real time

SageCRM gives you real-time access to all your sales and

customer data, including purchases, payments, correspondence,

contact history, and possible opportunities, allowing you to

generate new sales and build long lasting, loyal customers.

Analyze, synchronize, and update

Accessing Sage Accpac financial and operational information

is simple with SageCRM tools and reports. Create customer

account documents, synchronize billing and shipping information,

as well as sales, marketing and customer service activities across

all points of contact.

Schedule, track, and measure

With SageCRM, organizations can assign and schedule marketing

and sales activities. Then you can link and track the sales results

from these various marketing campaigns, measuring performance

so you can replicate your most effective marketing initiatives.