Accent 1000 Hardware Manual

Hardware Manual

Prentke Romich Company

16958v1.2

Acknowledgements

PRC HEADQUARTERS

PRC INTERNATIONAL

1022 Heyl Rd

Liberator Ltd

Wooster, OH 44691

“Whitegates”, 25-27 High Street

Telephone: [phone] • [phone]

Swinstead, Grantham, Lincolnshire NG33 4PA UK

Fax: [phone]

Telephone: [phone]

E-mail Address: [e-mail]

Fax: [phone]

Web Site Address: www.prentrom.com

E-mail Address: [e-mail]

Web Site Address: www.liberator.co.uk

Data can be uploaded from this unit to a personal computer for storage on a hard disk, CD, or other storage medium. Be sure
to make multiple copies of all important data to protect against accidental loss.

Accent is a trademark of Prentke Romich Company
Minspeak and Unity are registered trademarks of Semantic Compaction Systems, Inc. in the United States and in other countries.
Semantic Compaction is a trademark of Semantic Compaction Systems, Inc.
Windows is a registered trademark of Microsoft Inc. Internet Explorer, Movie Maker and Live Movie Maker are trademarks of Microsoft, Inc.
The Skype name, associated trademarks and logos and the “S” logo are trademarks of Skype Ltd.
Bluetooth Wireless Technology is a registered trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use

of such marks by PRC is under license. Other trademarks and trade names are those of their respective owners.

ELECTRONIC INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning! Changes or modifications to this product which are not authorized by Prentke Romich Company could exceed FCC limits and negate

your authority to use this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether
this product is causing interference in your radio or television by turning this product off. If the interference stops, it was probably caused by
this product or one of its accessories. You can attempt to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move this product to one side or the other of the television or radio.

• Move this product farther away from the television or radio.

• Plug this product into an outlet that is on a different circuit from the television or radio; that is, this product should be controlled by

different circuit breakers/fuses from the television or radio.

• If necessary, contact a Prentke Romich Company service technician for assistance.

Bluetooth Adapter

These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause
harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
The Bluetooth device contains FCC-ID POOWML-C40. Bluetooth QD ID B013848
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de
la classe B respect toutes les exigences du Règlement sur le matériel brouiller du Canada.

CE ENVIRONMENTAL INFORMATION: Use: 0o - 45o C; Storage: (-20o) - 50o C; 95% maximum relative humidity @ ambient temperatures less than

o

C.

40

Attention! Consult accompanying documents. This device not intended to be an emergency call device or sole communication aid.

Warnings!

• When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for

appropriate cell phone and wireless device use.

• Any mounts used should be fitted by a qualified person. Failure to install the mounting system according to the manufacturer's instructions

may result in an injury to the user.

© 2012 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the
written consent of the Prentke Romich Company.

Accent 1000 Hardware Manual 2

End User Licensing Agreement

This PRC device includes software licensed by PRC from Microsoft Licensing Inc. or its affiliates ("MS"). Those installed software
products of MS origin, as well as associated media, printed materials and "online" or electronic documentation (software) are
protected by international intellectual property laws and treaties.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS ON RETURNING OF THE UNUSED DEVICE(S)
FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR

AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

SOFTWARE LICENSE GRANT.

This EULA grants the following license:

• The software may only be used on your PRC device.

• NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PRC HAS INDEPENDENTLY DETERMINED HOW TO USE

THE SOFTWARE AND MS HAS RELIED UPON PRC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE
IS SUITABLE FOR SUCH USE.

• NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided "AS IS" and with all faults. THE ENTIRE RISK AS TO

SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.
ALSO THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR SOFTWARE, THOSE WARRANTIES

DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.

• Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault

tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous
environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or
communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java
technology could lead directly to death, personal injury or severe physical or environmental damage. Sun Microsystems,
Inc. has contractually obligated MS to make this disclaimer.

• No Liability for Certain damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT,

SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.
$250.00).

• Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or

disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law
notwithstanding this limitation.

• SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as

part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include all prior versions of SOFTWARE.

• EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with

all applicable international and national laws that apply to the SOFTWARE, including U.S. Export Administration
Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For
additional information see http://www.microsoft.com/exporting/

.

Accent 1000 Hardware Manual 3

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Accent 1000 Hardware Manual 4

Contents

Acknowledgements ............................................................................................................ 2

End User Licensing Agreement ........................................................................................... 3

Introduction ....................................................................................................................... 7

Front View .......................................................................................................................... 8

Back View .......................................................................................................................... 8

Overview of Device Features ........................................................................................... 9

Power Button ...................................................................................................................... 9

Tools Key ............................................................................................................................. 9

Low Battery Indicator ......................................................................................................... 9

Touch Screen ...................................................................................................................... 9

Cameras .............................................................................................................................. 9

Connector Module .............................................................................................................. 9

Switch Jacks A and B ......................................................................................................... 10

Using the Touch Screen ................................................................................................. 10

Installing the Wheelchair Mounting Plate ..................................................................... 11

Carry Handle and Wire Stand Options .......................................................................... 12

Option 1: Carry Handle plus Wire Stand ........................................................................... 12

Option 2: Non-Adjustable Handle ..................................................................................... 12

Option 3: Four-Position Handle Stand .............................................................................. 13

Attaching the Carry Strap .............................................................................................. 14

Charging the Batteries ................................................................................................... 16

Connecting to a Computer ............................................................................................. 17

PRC Bluetooth Wireless Adapter ...................................................................................... 17

Using the Mini-USB Cable ................................................................................................. 19

Setting Up Infrared (IR) for Remote Controls ............................................................... 20

Adding a Device ................................................................................................................ 20

Modifying a Device ........................................................................................................... 20

Sending IR Signals to an Appliance ................................................................................... 21

Setting Up a Wireless Internet Connection .................................................................. 22

Using the Cameras.......................................................................................................... 24

Accent 1000 Hardware Manual 5

Managing Power Settings .............................................................................................. 25

Using the Maintenance Menu Power Options ................................................................. 25

Shutting Down the Accent using Windows ....................................................................... 26

Waking Up the Accent ...................................................................................................... 26

Performing a Full Shutdown ............................................................................................. 26

Updating NuVoice ........................................................................................................... 27

Updating via the Internet ................................................................................................. 27

Updating via USB Flash Drive ............................................................................................ 27

Storing Your Device ........................................................................................................ 28

Disposing of the Device or Battery ............................................................................... 29

Cleaning and Disinfecting .............................................................................................. 30

Routine Cleaning and Disinfecting .................................................................................... 30

Disinfecting a Device and Accessories for Use by Multiple Clients................................... 31

Troubleshooting .............................................................................................................. 32

Battery Troubleshooting ................................................................................................... 32

General Troubleshooting .................................................................................................. 32

NuVoice Troubleshooting ................................................................................................. 33

Restoring Windows ........................................................................................................... 35

Activating Your Copy of Windows .................................................................................... 37

Accent 1000 Hardware Manual 6

Introduction

Accent™ 1000 is a speech-generating device that offers user-friendly features to make speaking
fast and easy for individuals with severe speech impairments. This manual describes how to use
and maintain your device.

To learn about the NuVoice™ software that comes with your device, use the Help button to
the right of the text display area when the device is turned on. You can also download the latest
version of the NuVoice Software Manual from the PRC web site: www.prentrom.com.

Accent 1000 Hardware Manual 7

Front View

Rear-Facing Camera

Carry Strap
Holders

Handle-Stand

Carry Strap

olders

USB Ports

Mini USB Port

Switch Jacks A and B

Charging Port

Camera Flash

IR Transmitter

IR Sender

Connector Module

Headphone

Camera

Camera Indicator Light

Tools Key

Power Button

Protective

Display Screen

Rubber Corners

Back View

H

Jack

Accent 1000 Hardware Manual 8

Overview of Device Features

Power Button

When you press the power button, the indicator lights will illuminate and the device will open to
NuVoice. For information on configuring the power button and shutting down the device, see
“Managing Power Settings” on page 25.

Tools Key

Select the Tools key to open a mini-menu of often-used tools. Select the Toolbox key in the
menu to open the Toolbox. Select the Tools key twice to bypass the mini-menu and open the
Toolbox directly.

Low Battery Indicator

When the device batteries are low, a warning tone will sound alerting you to plug in the
charger. Once the warning sounds, information can no longer be stored and the device will
eventually shut down completely if not recharged.

Check the battery status in NuVoice by looking at the status area battery graph. When the
charger is plugged in, the graph is gray. If you are using Windows and the charger is plugged in,
a small battery-charging icon will appear at the top left edge of the display screen.

Touch Screen

 Do not use sharp, pointed objects on the touch screen. The touch screen is designed to be
used with your finger or the stylus that came with your device. This stylus is made specifically
for a capacitive touch screen. Anything else will harm your touch screen and may cause your
device to stop working. For information on using and maintaining the touch screen, see “Using
the Touch Screen” on page 10.

Cameras

The front camera is located in the center of the device at the top of the display. The rear
camera lens and flash are located in the top center on the back of the case. For information on
using the cameras, see “Using the Cameras” on page 24.

Connector Module

This module includes the IR receiver and transmitter areas, the charging port, switch jacks A
and B, a USB port, a mini USB port, and the reset button.

Accent 1000 Hardware Manual 9

Switch Jacks A and B

If you use a switch or switches for access to your device, plug them into these jacks. To use a
joystick, you will need a Y-adapter. If you have a joystick plugged in and it does not respond
normally, reverse the way it is plugged in (plug switch A into jack B, switch B into jack A).

Using the Touch Screen

Do not use sharp, pointed objects on the touch screen. The touch screen scratches easily and
can become permanently damaged. The touch screen is designed to be used with a finger or
stylus.

Using a Stylus or Headstick

If you use a stylus or headstick, it must be made specifically for a capacitive touch screen. Use
of any other object will harm the touch screen and may cause the device to stop working.

PRC offers a stylus bundle (6) in the PRC e-store at www.prentrom.com/store

Using the Virtual Keyboard

NuVoice provides the flexibility to hide or show the Windows Virtual Keyboard. To enable or
disable the keyboard:

1. Open the NuVoice Toolbox.

2. Select Access Method Menu.

3. Select Windows Access Settings.

4. Select Auto Hide Keyboard.

Cleaning the Touch Screen

If the touch screen gets wet from rain, saliva, condensation, etc., clean and wipe it dry
immediately. For information on cleaning the touch screen, see “Cleaning and Disinfecting” on
page 30.

The touch screen is a liquid crystal display (LCD). Should the display break (unlikely
except in extreme circumstances) and you come into contact with the liquid crystal, wash and
rinse your skin thoroughly. Be careful to avoid splintered glass. If you chip or crack the screen,
call the PRC Service Department at 800-262-1990 immediately for a replacement. A small chip
or crack can get worse over time and pose risk of injury to the user.

Accent 1000 Hardware Manual 10

Installing the Wheelchair Mounting Plate



With the mounting plate in place, the device can be mounted on a table stand or a wheelchair
mount. If you purchased the wheelchair mounting plate, you received the mounting plate and
three screws in a plastic bag.

If you ordered a separate NuEye™ Tracking System, a different mounting plate will be

needed. Instructions are included with your NuEye unit.

Place the device face down on a flat surface. Be careful not to scratch the display.

Remove the three screws on the connector module.

Place the mounting plate over the screw holes.

Attach the mounting plate to the module using the screws included with the plate.

Accent 1000 Hardware Manual 11

Carry Handle and Wire Stand Options

Remove the screw and washer

from both sides of the handle

Slide the cup washer over the screw, insert

in the handle, and tighten the screw

Cup washer

Small washer

Handle Stand

screw

Note: Your device may look slightly different from the device shown in the pictures. You will
need a Phillips screwdriver.

Option 1: Carry Handle plus Wire Stand

The device is shipped with the handle in the carrying position and the two-position wire stand
attached. Many customers prefer this option because it provides a carry handle and a stand
that can be moved with one hand.

The handle can also be used as a stand and moved to various positions. Moving the handle is
described in Option 3.

Option 2: Non-Adjustable Handle

If you prefer to “lock” the handle even more securely in the carry handle position, you can
follow the instructions below for installing the two (2) cup washers provided.

(open side)

(Not essential)

Accent 1000 Hardware Manual 12

Option 3: Four-Position Handle Stand

Pull out and rotate

The handle also offers the option to be used as a four-position handle-stand combination. This
configuration requires removing the wire stand and cup washers, if installed. The handle
requires two hands to operate, as described below.

Depending on how firmly the wire stand is installed, it may require the use of a tool such as a
screwdriver to help pry the wire stand from the holes.

 If you have installed the cup washers in Option 2, you will need to remove them to allow the
handle stand to be adjusted.

To Change the Handle Stand Position

Place the device face down. Pull both legs of the handle stand out from the case and rotate the
handle stand up or down a notch at a time until you reach the position you want. Release the
stand and firmly push the legs back into the case to stop it from moving.

 Trying to adjust the handle stand without pulling the handle out as shown below may
damage the handle and post mechanism.

Accent 1000 Hardware Manual 13

Attaching the Carry Strap

At the end of each side of the strap there is a loop connector and, on the strap side, a quick­release connector. Detach the loop connector from the strap by pressing in on the sides of the
quick-release connector.

Thread the loop through the carry strap holder.

Accent 1000 Hardware Manual 14

Thread the connector through the loop and pull it securely to the strap holder post.

Insert the loop connector into the strap connector until the two pieces click and hold together.

Repeat these directions to connect the other end of the strap to the device.

Accent 1000 Hardware Manual 15

Charging the Batteries

Status area on the display when the device is turned on

Always use the battery charger that came with your device. Any other charger may damage

the batteries.

How long the batteries last depends on how you are using your device. You may be able to get
10 or more hours of use from one charge, or you may use your device so heavily that a charge
only lasts 6-8 hours. Spend some time using your device every day in different ways to learn
how much battery life you will get from a single charge.

The time required to fully charge the batteries varies depending on the charge level when the
charge begins. When your battery needs to be charged, a warning will be displayed on the
screen telling you to plug in the charger. You will also hear a low-battery warning.

Plug in the small end of the charger cable. Plug the larger end into a wall outlet.

 The best practice is to plug in your battery charger every night when you go to bed and any

time you see the low battery warning and/or the low battery LED comes on.

 The status area of your display and the Battery Menu in the Maintenance Menu are places

to check for battery information.

Accent 1000 Hardware Manual 16

Connecting to a Computer

You can connect your Accent to a computer with a PRC Bluetooth wireless adapter or a mini­USB cable. The mini-USB cable comes with your device.

PRC Bluetooth Wireless Adapter

To connect wirelessly to a computer, you must use the PRC Bluetooth wireless adapter.

The adapter is available from the PRC Website: www.prentrom.com. Select Products,
Accessories, Bluetooth. You can also call the PRC Sales Department: (330)-262-1933 or (800)­262-1933.

You can only use one Bluetooth device at a time with your device. If you are using a Bluetooth
switch and want to connect to an external computer, you must unpair your switch and pair with
the wireless adapter instead.

Before You Plug In the Adapter

Notice that the wireless adapter has a PRC label on one side and a label with a white circle and
an arrow pointing down on the other. The circle label covers a small switch called the "pair
button".

You will need to press this white circle during the setup process. Depending on where the USB
ports are on your computer, it may be difficult to reach the circle and also reach your device.
You may want to ask someone to help you.

1. Plug the Bluetooth wireless adapter into the USB port on your computer. Remember where the

white circle is on the adapter. The LED on the adapter may flash for a moment when you plug it
in.

2. Make sure your device is turned on.

3. Select the Tools key on front of the case or select the Tools key to the right of the text

display area.

4. Select the Toolbox key

5. In the Toolbox, select Output Menu.

6. Set Output to On.

7. Set Output Destination to External.

Accent 1000 Hardware Manual 17

8. Set Output Method to Bluetooth.

9. You will see a yellow box telling you to press the Pair button on the adapter. Press the white

circle label on the Bluetooth adapter.

10. The LED on the adapter will begin to blink. When you see a solid light, the adapter has

paired with your device and computer. This can take up to 20-30 seconds. In the status box
in the Output menu you will see “Paired, Connected”.

11. Exit the Output menu and go to your spelling keyboard.

12. Open a Word document or an application on your computer that you can type into.

13. Begin typing on your spelling keyboard. Your information should appear on your computer

screen.

 Once the adapter is paired with your computer, it should always be paired. You can remove
it from your computer. The next time you plug it in, the LED should light and it should be ready
to go as long as the Output menu is set correctly.

 The Bluetooth adapter has a wide range. Your communication device and the adapter do not
have to "see" each other to work.

 The Paired Devices option in the Output menu allows you to see and re-connect to any
Bluetooth devices you have been paired with. Disconnect allows you to disconnect from your
current Bluetooth device.

Accent 1000 Hardware Manual 18

Using the Mini-USB Cable

If you do not have the wireless adapter, you can connect your device to a computer by using
the mini-USB cable that came with the device.

Connect the Cable

1. Plug one end of the cable into the mini-USB port on the back of your device.

2. Plug the other end of the cable into the mini-USB port on your computer.

3. If your device and your computer are not already turned on, turn them on now.

On your Device

1. Select the Tools key on the front of the case or select the Tools key to the right of the text

display area.

2. Select the Toolbox key.

3. In the Toolbox, select Output Menu.

4. Set Output to On.

5. Set Output Destination to External.

6. Set Output Method to USB.

7. Set Host Computer to the type of computer you are using: IBM (PC) or Mac.

8. Select OK to exit the menu.

Accent 1000 Hardware Manual 19

Setting Up Infrared (IR) for Remote Controls

IR capability is enabled automatically with the Accent. The IR area of your device is on the back
of the case on each side of the headphone jack, near the top. When you are facing the front of
the device, the IR Learning Receiver is on the top left and the IR Transmitter is on the top right
of the IR area.

You can teach infrared signals for almost any appliance you own that has a remote control. If
you want to teach a remote control signal to your device, point your remote control at the IR
area.

If you want to send an IR signal from your device, make sure the IR area is facing in the general
direction of the appliance you want to send the signal to.

Use the IR Setup Menu in the NuVoice Toolbox to teach remote signals to your Accent. The
following IR functions can be performed in NuVoice by using IR Setup Menu in the Toolbox:

• Add, modify, delete, or rename a device/appliance

• Add, change, delete, and test IR functions

Adding a Device

Several devices are already set up in the Accent. You only need to teach the signals to your
device. To add additional devices, select Add a Device and follow the instructions on the display.

Modifying a Device

1. Use the Up/Down arrows to select the appropriate device. When the appropriate device is

found, tap the button for the desired function and follow the instructions on the display.

2. Select Modify Selected Device.

3. Select the function to be changed and follow the instructions on the display.

4. When instructed, point the appliance’s remote control at the top of the Accent and press

the appropriate function button on the remote (e.g., power).

 When teaching the device a new signal or re-learning a signal, make sure the remote is
pointed directly at the IR Learning Receiver on the left side of the headphone jack.

5. The Accent will beep when it receives the signal.

6. Select Test Signal to confirm that the signal functions properly.

 The Re-Learn All Signals option allows each signal for an appliance to be re-learned
without re-entering the menu each time.

Accent 1000 Hardware Manual 20

Sending IR Signals to an Appliance

1. Make sure the IR area on the Accent is facing toward the appliance that will receive the

signal.

2. Select the device remote from the vocabulary screen.

3. Select the desired function.

Accent 1000 Hardware Manual 21

Setting Up a Wireless Internet Connection

You can set up your device for a wireless Internet connection. You must have access to a local
Wi-Fi network. In the Accent, Wi-Fi and Bluetooth are always turned on.

 PRC is not responsible for the setup of your wireless network.

 If you have, and can use, a USB mouse, you can plug it into your device and use it to select

icons on your desktop.

1. Turn your device on.

2. Select the Tools key on the right side of the front of the case or select the Tools key to the

right of the text display area.

3. Select the Toolbox key from the Tools menu.

4. Select Maintenance Menu from the Toolbox.

5. Select Hardware Diagnostics.

6. Select Network Setup.

7. From the Network screen, select the Connect or disconnect link.

8. You will see a list of available networks to connect to and their signal strength. If you are at

home, your home network should be visible. If you are at school or work, you will probably
see more networks to choose from.

Accent 1000 Hardware Manual 22

9. Select the network you want to connect to.

10. Select Connect.

11. Follow the directions on your display.

12. You may need to enter a network key or password.

13. When you are connected, the Wi-Fi icon in the task bar changes to bright white

14. Exit the menu and go to the Internet to test the connection.

Accent 1000 Hardware Manual 23

Using the Cameras

The front camera is located in the center of the device at the top of the display. The rear
camera lens and flash are located in the top center on the back of the case.

The NuVoice Toolbox contains a Camera Menu. Your vocabulary may also have a camera page
or camera activity that contains the Camera Menu. The Camera Menu provides an option to
zoom in or pan in any direction.

Hold a photograph 6-8 inches away from the lens and take a picture of the photo and use it as
an icon or visual scene.

Camera applications such as Skype™, Windows® Movie Maker, etc. can be used. Follow the
directions provided with each specific camera application.

To switch between the front and rear cameras, select the Change Camera icon in the lower left
corner of the Camera toolbar.

To Use the Cameras in NuVoice

1. Select the Tools key to the right of the text display area.

2. Open the Toolbox.

3. Select Camera Menu.

4. To switch between the front and rear cameras, select Choose Camera.

5. Select Front Camera or Rear Camera.

Accent 1000 Hardware Manual 24

Managing Power Settings

Sleep

When you select Sleep, your device will go to sleep when you press the power

Shutdown

When you select Shutdown, your device will shut down completely. In this state,

Disable

When you select Disable, the power button is disabled. If you select this option,

To manage your device’s power settings, go to the Toolbox, select Maintenance Menu, and
select Power Management. The power management options are I/O Function, Shutdown,
Restart, Auto Backlight Dim, and Auto Sleep.

Using the Maintenance Menu Power Options

I/O Function

The options are Sleep, Shutdown, and Disable. The options operate as follows when selected.

button. Press the button again to turn your device back on. In this mode your
device will come back up more quickly than after a shutdown. This also returns
you to where you were before it went to sleep. Sleep is the default setting.

your device uses almost no energy. It also will take your device longer to come back
up when you turn it back on.

once you turn your device on, it will not turn off again. This option does not
conserve battery power.

Shutdown

The Shutdown key allows you to completely shut down your device. For details on using this
key, see “Performing a Full Shutdown” on page 26.

Restart

The Restart key provides a way to restart your device without having to go to the Windows

Start menu. You should rarely need to use this key.

Auto Backlight Dim

Auto Backlight Dim will dim your backlight automatically after the amount of time you set
passes. Setting a time will help conserve battery power.

Auto Sleep

Auto Sleep will put your device to sleep automatically after the amount of time you set passes.
If you set Auto Sleep to Off, your device will never go to sleep.

Accent 1000 Hardware Manual 25

Shutting Down the Accent using Windows

Selecting Shutdown from the Power Off menu in the Charms menu only puts the device into a
form of “sleep”. This takes about 30 seconds. The advantage is that the device wakes up
quickly. The disadvantage is it does not clean up the memory or provide a fresh start when the
device restarts. When the device is asleep, the blue indicator light turns off.

1. Bring up the Windows Start screen.

2. Pull out the Charms menu from the right side of the display.

3. Select Settings.

4. Select the Power icon and Shutdown.

Remember: This does not perform a full shutdown.

Waking Up the Accent

1. Lightly press the power button.

2. The device will wake up and return to the Windows Start screen.

3. If NuVoice does not open on its own, open NuVoice by selecting the NuVoice tile on the

Start screen. Or select the Accent screen and then select the NuVoice icon.

Performing a Full Shutdown

A full shutdown should be done at least once a week. Follow these steps to ensure a complete
shutdown of the device.

1. In NuVoice, select the Tools key to open the Tools menu.

2. Open the Toolbox.

3. Select Maintenance Menu.

4. Select Power Management.

5. Select Shutdown.

6. A yellow prompt box asks “Are you sure?” Select Yes.

When the device has shut down, it will automatically return to NuVoice when powered on
again.

Tip: You can set up a key in NuVoice to perform a complete shutdown by inserting the

Shutdown tool.

Accent 1000 Hardware Manual 26

Updating NuVoice

 We recommend that you install NuVoice updates as soon as they are available.

Updating via the Internet

1. Plug in the battery charger.

2. Select the Tools key.

3. Select the Toolbox.

4. Select Maintenance Menu.

5. Select Software Update Menu.

6. Select Internet Update. A yellow dialog box will display an option to update the software.

Select Yes and follow the instructions that appear on the display.

Updating via USB Flash Drive

1. Plug a USB flash drive into your computer.

2. Go to www.prentrom.com/downloads/updates

3. Find the latest Accent update and download it to your computer desktop.

 You can also download update instructions.

4. Copy the downloaded software update to your USB drive.

5. Remove the USB drive from your computer and plug it into one of the USB ports on your

Accent.

6. Select the Tools icon.

7. Select the Toolbox.

8. Select Maintenance Menu.

9. Select Software Update Menu.

10. Select USB Update.

11. A yellow dialog box appears with an option to update the software. Select Yes and follow

the instructions that appear on the display.

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Storing Your Device

 If you are not going to use the device for at least a month, store it in a dry place with
moderate temperatures (not too cold or too hot).

1. Charge the batteries to full.

2. When the batteries are fully charged, go to the Toolbox and select Maintenance Menu.

3. Select Battery Menu.

4. Select Enter Shipping Mode.

5. Respond Yes to confirm that you want to enter shipping mode.

6. Select OK to exit the Battery Menu.

7. Select OK to exit the Maintenance Menu.

8. Unplug the battery charger.

When you are ready to use your device again:

1. Plug in the battery charger.

2. Press the power button on your device. Your device will start up. Leave the charger plugged

in until the batteries are fully charged.

You can always check the status of the charge by looking at the bar graph next to the battery
icon in the status area.

If the batteries have gone completely dead, plug in the battery charger. The LED on the front of
the device case will begin to flash rapidly, indicating the batteries are charging. Leave the
battery charger plugged in until the LED is only flashing about once a second, which indicates
the batteries are fully charged. For additional information, see “Battery Troubleshooting” on
page 32.

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Disposing of the Device or Battery

Device Disposal

Please dispose of your device in accordance with your local, state, and/or federal electronic
recycling laws.

Battery Disposal

If the batteries in your device need to be replaced, dispose of the old batteries in accordance
with your local, state, and/or country regulations.

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Cleaning and Disinfecting

Important! Never immerse your device in water.

Routine Cleaning and Disinfecting

Cleaning the Case

Before cleaning the case or the display, turn the device off. Clean the case with a slightly
dampened, lint-free cloth. Dry the case thoroughly with another lint-free cloth before turning
the device on.

Cleaning the Touch Screen

The touch screen is very sensitive. Fingerprint smears, dust, grime, saliva, etc. will affect its
performance. The screen also reacts to raindrops and extremes in temperature (condensation).

To dust the touch screen, use a soft, lint-free cloth. For heavier cleaning, use a slightly
dampened, lint-free cloth and then dry the screen with another soft, lint-free cloth.

 Do not use solvents or abrasives on the touch screen or the case.

Cleaning Keyguard Frames, Keyguards, and Touchguides

All of these accessories can be removed from the case and washed in hot, soapy water. Dry
them thoroughly before putting them back on the device. The best practice for regular cleaning
is to dry accessories by hand, lay them on a dry towel, and let them air dry for about 5 minutes
before placing them back on the device.

Disinfecting

To disinfect everything but the touch screen, use a solution of vinegar and water (¼ cup vinegar
to 1 cup water). Wipe the case (not the display) using a cloth dampened with this solution.

Wash the keyguard frame, keyguard, and touchguide separately with the vinegar and water
solution. Allow all equipment to air dry. Do not use vinegar and water on the display!

What about drooling/saliva?

Any saliva should be wiped up immediately, especially on the touch screen or around any of the
connectors. Use a slightly dampened, lint-free cloth to wipe the device.

What about spills, rain, or accidental immersion?

If you spill liquid or any runny substance on your device; if you're caught in a downpour; or if
the device is accidentally dropped in liquid, immediately dry the device as thoroughly as
possible. Try using the device. If it does not work, call the PRC Service Department and tell them
what happened. They may ask you to send in your device for servicing.

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Disinfecting a Device and Accessories for Use by Multiple Clients

Note: This section applies only when multiple clients will be using the same device. In that
situation, it’s vital to effectively disinfect the device and accessories that have been used by a
client before handling and use by another client.

First Step: Put on protective gloves

Next Step: Clean the device and accessories

1. Wipe down the device and accessories with disinfectant wipes (Virucidal, Bactericidal,

Pseduomonicidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes™. Follow the disinfectant product
manufacturer’s instructions for cleaning.

2. Take a Q-tip with cleaner applied (for example, Windex® or other commercial cleaner) and clean

inside all cracks and crevices. You may want to use a toothbrush or similar brush.

3. Blow the device off with an air hose, or wipe it dry.

Important! Make sure all soil is removed from the device and accessories. This is vital
before proceeding to disinfecting the equipment.

Next Step: Disinfect the device and accessories

1. Wipe down the device and accessories with a new disinfectant wipe (Virucidal, Bactericidal,

Pseudomonicidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes. Follow the disinfectant product
manufacturer’s instructions for disinfecting.

2. Make sure to clean inside all cracks and corners, and wipe more than once if necessary to keep the

device wet for a minimum of three (3) minutes.

3. Allow the device and accessories to dry.

Final Step: Wipe the touch screen

1. When the device and accessories are dry, wipe down the viewing area (device touch screen,

TouchGuide, Keyguard, etc.) with glass cleaner, so the screen doesn’t discolor.

2. Allow the equipment to dry.

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Troubleshooting

Battery Troubleshooting

There is a slight risk of explosion if you replace the batteries with an incorrect type. Call
the PRC Service Department before replacing the batteries: [phone]. Outside the United
States, call your local distributor.

Use only the battery charger that came with the device. Other chargers may damage the
batteries in the device.

If the batteries die:

A low battery warning will sound when the batteries are getting low; a more urgent sound will
be heard when the batteries are critically low.

If NuVoice is running, yellow NuVoice warning boxes will appear instructing you to plug in the
battery charger.

If NuVoice is not running, the Windows “low battery” and “shutting down” warnings will
appear.

Plug in the battery charger to continue using the device. If the charger is not plugged in,
NuVoice and/or Windows will shut down and the device will turn off. To restart your device,
plug in the battery charger and press the power button. If the batteries are completely dead,
allow them to completely charge before turning the device on again.

General Troubleshooting

You Select a Key but Get the Wrong Response

If you are selecting keys on the keyboard but getting incorrect responses, thoroughly clean the
display screen as described in “Cleaning and Disinfecting” on page 30. Then try again.

High-Efficiency Fluorescent Lights and the Use of Infrared

There is often a compatibility problem between many infrared controls and high-efficiency
fluorescent lights.

If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared,
including headpointing, computer access, remote control commands, etc., may not work. Turn
the lights off and the IR will work correctly.

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NuVoice Troubleshooting

If you are experiencing problems with the NuVoice software or with Windows, it is important to
read and follow these instructions.

 For any internal system software troubleshooting, always plug in the battery charger first.

The Device Stops Speaking

1. In NuVoice, select the Tools icon and then select the Toolbox key.

2. Select Maintenance Menu.

3. Select Power Management.

4. Select Shutdown.

5. When the device has shut down, use an unbent paper clip to press the Reset button. A beep

will sound to indicate the device has reset.

Note: The Reset button is located in a small hole between switch jack A and switch jack B on
the standard connector module.

The Device is Not Working Correctly or Freezes, but You Can Access NuVoice

 Do not use the power button.

1. In NuVoice, select the Tools icon and then select the Toolbox key.

2. Select Maintenance Menu.

3. Select Power Management.

4. Select Restart.

The NuVoice Toolbox is Not Responding or is Unavailable

1. Open the Windows Start menu.

2. Pull the Windows Charms menu from the right side of the display.

3. Tap the Power icon.

4. Select Restart. Do not select Shutdown.

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If you have access to a USB keyboard:

1. Plug the keyboard into a USB port on the Accent.

2. Press Ctrl-Alt-Del.

3. If a blue screen appears with Lock, Switch, Sign-out, etc. on it, use the Tab key until it

highlights the I/O option in the lower left corner.

4. Select Enter.

5. Select Restart.

As a Last Resort

Press and hold the device power button until the device shuts down (about 10 seconds). Press
the power button again to restart the device.

Important! This action may cause issues with the memory and performance of the device.

If the device is still not working correctly, proceed to the next section, “Restoring Windows”.

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Restoring Windows

If you are having problems with Windows or the NuVoice software, and the suggestions under
“NuVoice Troubleshooting” did not solve them, it is important that you read the following
directions carefully.

In the event that the device's hard drive or the Windows operating system quits working, the
Windows system software may need to be restored. As a rule, Windows will sense when
something is wrong and repair itself or display an “Advanced Boot Options” screen with a list of
options.

Important! The Restore process will erase everything on the device's hard drive. This includes

Internet access, programs, hardware drivers, etc. Before restoring the device, call the PRC
Service Department at [phone]. Outside the U.S., call your distributor.

The Restore process generally takes anywhere from 30 minutes to an hour. You need to be
available when the restore is complete.

1. Plug in the battery charger.

2. Pull the Windows Charms menu from the right side of the display.

3. Select Settings.

4. Select Change PC Settings in the lower right corner of the menu.

5. Select General from the PC Settings menu on the right side of the screen.

6. On the right side of the screen, scroll down to Remove everything and reinstall Windows.

7. Select Get Started.

8. A blue screen appears explaining what will happen next. Select Next.

9. A blue screen appears with “Just remove my files” and “Fully clean the drive” on it. Select

Just remove my files.

 The “Fully clean the drive” option may take 2.5 hours to complete and is not necessary.

10. Another blue screen appears stating that Windows is ready to reset the computer. Select

Reset to continue or Cancel to stop the Restore process.

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When the Restore is Complete

1. Follow the Windows Setup and Customizing instructions that appear on the screen.

 Use accent 1000 for a username or account name.

2. From the Windows Start screen, select the Accent icon to go directly to NuVoice or select

the Accent tile to go to the Accent screen. Then select the NuVoice icon in the upper right
portion of the screen.

3. NuVoice will automatically install and generate the icon sets. This process will take several

minutes.

4. When NuVoice is set up, the system will restart and open NuVoice automatically.

5. Select I Agree on the Software License Agreement.

6. NuVoice will open the Exploration Wizard.

7. To exit the Exploration Wizard, select the vocabulary you want to use.

If the vocabulary you want is not shown on the Wizard, open the Toolbox, select User Area
Menu, select Replace User Area, and follow the directions on the display to select the
vocabulary you want to use.

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Activating Your Copy of Windows

 If you don’t see “Activate Windows”, Windows is already activated and you don’t need to do anything.

“Activate Windows” is only visible if you had to restore your Windows operating system. In that case,
if you do not activate your copy of Windows within 30 days, Windows will quit working and you will
not be able to use your device until you restore or activate Windows. You can activate Windows by
Internet or phone. If you use a phone, you must have a USB keyboard to plug into your device.

To begin:

1. Select the Tools key and open the Toolbox.

2. Select Maintenance Menu.

3. Select Activate Windows.

To activate Windows over the Internet:

1. After making sure your Internet connection is working, tap on the time/date area in the task

bar at the top of your device screen.

2. In the menu that appears, make sure the date and time are set correctly. If they are not, set

them to the correct date and time. Tap the menu (or the display) to exit.

3. Select Activate from the Windows Activation window.

4. When “Thanks, you’re all finished” appears, select OK.

To activate Windows by phone:

If you want to use the phone to activate Windows, you must have a USB keyboard to plug into
your device. You will need to speak into the phone and type onto the display screen.

1. Position your device near your phone.

2. Select Activate by Phone from the Windows Activation window.

3. Select your location.

4. Dial the number you see on the screen.

5. Listen to the introduction. Respond Yes to the "Activate Windows" question.

6. Recite the blocks of numbers you see on your display when you are asked. The voice on the

phone will give you blocks of numbers in return.

7. Type these numbers into the blocks on your screen as you receive them.

8. Select Next when asked.

9. Select Finish.

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