Abrivo Xeo User Guide

Digital Telephone

Station User

Quick Reference Guide

This guide describes basic features and operations for
X-EO telephones. This includes X-EO Digital Multiline Telephones and the X-EO 8 Line

Digital Key Telephone.

Certain features are not available on all X-EO models. For more information, refer to the X­EO Owner's Manual or contact your authorized Abrivo distributor.

Multipurpose Keys - These keys can be programmed for specific functions, including out­side line access, individual extension selection, and one-touch feature operation.

Key Lamps - These lamps light up or flash when someone is using the line or feature corre­sponding to that key. A green lamp indicates that you are using that line/feature. A red lamp
indicates that someone else is using that line/feature.

SPKR (Speaker) - This button allows you to dial and receive outside or internal calls and
converse without lifting the receiver while using the hands-free operation feature.

TRAN (Transfer) - This button allows you to transfer a call from your phone to another ex­tension.

FEAT (Feature) - This button is used to access many
X-EO features.

HOLD/DND (Hold/Do Not Disturb) - ThiskeyisusedtoputacallonHoldortosettheDo
Not Disturb function to prevent any calls from getting through or ringing at your extension.

Handset Volume Control - The handset volume control key allows you to adjust the hand­set volume to one of three levels. Pressing the button will toggle between the three volume
levels.

Speaker Volume Control - The speaker volume control key allows you to adjust the vol­ume control of the speaker when using speakerphone. Pressing the [+] key raises the vol­ume to one of nine settings. Pressing the [-] will decrease the volume.

Ringer Volume Control - Pressing the ringer volume control button allows you to adjust the
ringer volume to one of four levels.

[Mute] Key - When talking using the handset, pressing the [Mute] key mutes the handset
transmitter. If using the speakerphone, pressing the [Mute] key mutes the station micro­phone. When using the headset jack, the [Mute] key mutes the transmitter on the headset.

ICM - The intercom system is the internal network used to communicate between the tele­phone extensions in your

X-EO system. Pressing the [ICM] key connects you to an intercom line for conversation with
other extensions.

Making an Outgoing Call

♦ Lift the receiver
♦ Press an outside line button. You will hear a dial tone.
♦ Dial telephone number

Make a dialing mistake?

♦ Press the [FLASH] button to get new dial tone
♦ Dial again

Receiving an Incoming Call

♦ When your phone rings and lamp flashes
♦ Lift the receiver to connect the call

If your phone does not connect you to the call automatically

When your phone rings and lamp flashes

♦ Lift the receiver
♦ Press the button with the flashing lamp to

connect the call

Making an Intercom Call

♦ Lift the receiver and wait for dial tone
♦ Dial an extension number

or

If your phone has a [DIRECT STATION

SELECTION] button assigned for the extension

♦ Lift the receiver and wait for dial tone
♦ Press the assigned extension button

Receiving a Call From Another Extension

When you hear the intercom call signal - either the caller's voice or intercom ringing tone

♦ Pick up the receiver, and the call is connected

or

♦ Speak into the microphone without lifting the

receiver

Making an Intercom Group Call

♦ Dial the Intercom Group access number when you hear the Intercom Dial Tone.

Putting a Call On Hold

When speaking on an outside line

♦ Press the [HOLD/DND] button

The active outside line button lamp flashes green on your phone and red at other exten­sions.

If the call is not picked up, the call will ring again at your phone.

Picking Up a Call On Hold

♦ Press the key with either the green or the red flashing lamp to pick up the call being held

on that line

Transferring a Call to Another Extension

When speaking on an outside line

♦ Press the [TRAN] button. You will hear a dial tone
♦ Dial an extension number

or

♦ Press an extension button (if assigned)
♦ Announce the call when the extension answers
♦ Hang up

Call Park

Park a call so that it can be reached from another extension.

Putting a call in Call Park

When speaking on an outside line

♦ Press the [PARK] button
♦ You will hear confirmation tone and the [PARK] button will flash green

If the call is not picked up, it will return to your phone.

Picking up a call in Call Park

From the extension that parked the call

♦ Lift receiver
♦ Press flashing [PARK] button

From another extension

♦ Lift receiver
♦ Press [PARK PICK-UP]
♦ Dial extension number where the call is parked

to pick-up the call

Transfer to Park

You can transfer a call to another user's individual park on their telephone. The call can
then be picked up remotely from another telephone. The call can also be picked up from the
telephone where it is parked.

Transferring a call to another user's individual park

When speaking on an outside line

♦ Press [TRAN]+[PARK]
♦ Dial the number of the extension where the call is to be parked, or press the extension

button (if assigned)

♦ When you hear confirmation tone, hang up
♦ The [PARK] key on the user's phone will be lit
♦ If desired, use the paging system to inform the user of the call parked on their telephone

Picking up a call parked on your individual park from your telephone

♦ Lift the receiver (handset)
♦ Press [PARK]

Picking up a call parked on your individual park from another telephone

♦ Lift the receiver (handset)
♦ Press [PARK]
♦ Dial the number of the extension where the call is parked, or press the extension button

(if assigned)

or

♦ Lift the receiver (handset)

♦ Press the [FEAT] button and dial 

♦ Dial the number of the extension where the call is parked, or press the extension button

(if assigned)

or

♦ Lift the receiver (handset)
♦ Press [PARK PICK-UP]
♦ Dial the number of the extension where the call is parked, or press the extension button

(if assigned)

Save Dialed Number

While speaking on an outside line

♦ Press the [FEAT] button and dial 

or

♦ Press the [SAVE DIAL] button (if assigned)

You will hear a confirmation tone that indicates the phone number you just dialed has
been saved.

To dial the saved number

♦ Lift the receiver

♦ Press the [FEAT] button and dial 

or

♦ Press the [SAVE DIAL] button (if assigned)
♦ The saved number is automatically dialed

Last Number Redial

To automatically redial the last number you called

♦ Lift the receiver

♦ Press the [SPEED] button and dial 

Call Storage

Your telephone may be programmed to capture, store and display telephone numbers and
IDs from calls received with Caller ID, ANI or DNIS information.

To view call information

For station

♦ Press [SPKR]
♦ Press the illuminated [USAS] key to display information about the first call that occurred

at your station

♦ Press  to scroll forward and  to scroll backward in sequence

For trunk group

♦ Press [SPKR]
♦ Press the illuminated [USATn] key, or
♦ Press the [USAT]key+trunk group number to display information about the first call

that occurred on a specific trunk group

♦ Press  to scroll forward and  to scroll backward in sequence