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Abey Australia Warranty Information 2019
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Terms of Warranty
Abey Australia Pty Ltd (A.B.N 34 004 589 879 (Abey)), warrants to the original purchaser
of the product that under proper care, domestic/residential use and maintenance the
products supplied by Abey, will be free from defects in workmanship and materials
subject to the terms and conditions which follow. Abey’s warranty only applies to the
original owner and is not transferable.
Whilst our products are manufactured to the highest standard, our warranty is in addition
to other rights and remedies that you have under Australian Consumer Law (Schedule 2
to the Competition and Consumer Act 2010 (Cth)).
Warranty Conditions and Exclusions
Abey and the manufacturer are continually seeking ways to improve design
specifications, aesthetics and production techniques of our products. As a result,
alterations to the specifications and dimensions of our products occur continually. Abey
reserves the right to modify warranty provisions without prior notification. Warranty
coverage will be determined by the warranty provisions at the time of the claim.
Should any warranty claim be made and attended by an Abey authorised Service Agent
and that in the opinion of the Service Agent or Abey, the problem was from faulty
installation or the use of Products in conjunction with products of another manufacturer
or from some other cause other an a manufacturing defect of the goods which Abey is
responsible. Abey Australia reserves the right to charge a service for each service staff
attending the premises where products have been installed.
Abey Australia requires adequate access to Products, Fittings and Fixtures to undertake
warranty repairs. Abey will not be responsible for any consequential damage or costs
where adequate access to Product Fittings and Fixtures is not accessible.
To the extent permitted by law, Abey Australia will not be responsible for any
consequential loss or damage to furniture, floor coverings, walls, fixtures or any other
consequential loss of any kind caused by any defect in the Products or Components.
Abey will not be responsible for the cost of removing and re-installation of any
replacement product or any other damages or costs that may be incurred in connection
with the removal and re-installation of any product.
Abey will not be responsible for any costs associated with warranty work undertaken
without our knowledge and prior approval.
Abey Australia Warranty Information 2019
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Stainless Steel Sinks
It is the installer/consumers responsibility :
Stainless Steel Sink Warranty will be void if:
Installation of any sink is the responsibility of the customer or the customer’s installer.
We highly recommend installation (in particular flush mount installations) to be done by
qualified and experienced SOXPEHUVstonemasons or cabinet makers. All plumbing
connections to the sink must be undertaken by a qualified plumberRUFDELQHWPDNHU;
ALWAYS check the sink for blemishes or imperfections before installation. The cost of
delivering and installing a replacement will be the responsibility of the customer;
ALWAYS use the physical product measurements for cut-outs – the manufacturer’s
template is supplied as a guide only and may differ over time;
ALWAYS check to ensure the product has all of its components;
By installing the sink, the owner accepts that the product is free of blemishes or
imperfections including scratches, dents, spotting, discolouration and rust;
The customer cannot provide proof of purchase or equivalent documentation;
The product is not installed by a qualified and experienced stonemason or cabinet
maker and if a licenced plumberRUFDELQHWPDNHU does not connect the plumbing
fittings;
The product is not installed according to relevant National Standards and State
Regulations, Abey’s installation instructions, information or advice provided by Abey;
The product’s serial number has been removed, defaced, changed or tampered with
in any way;
The product has been modified or altered outside the original factory specifications;
Scratching, denting, rusting, spotting or discolouration is not covered by Abey’s 25
year warranty. Abey’s maintenance hints and installation instructions to protect the
stainless steel must be followed;
There has been any damage to the product that may have been caused during
shipping, delivery or installation;
There has been any damage to the product (including but not limited to corrosion)
due to misuse, negligence, improper maintenance or other abuse or misuse;
There has been damage to the stainless steel by physical or chemical products. This
includes, but not limited to, metallic souring pads and steel wool pads, cast iron,
bleaches, solvents, detergents, drain cleaning products or other liquids or agents
which could lead to staining, discolouration or corrosion of the surface.
Abey Australia Warranty Information 2019
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Chambord Ceramic Sinks
It is the installer/consumers responsibility :
The Chambord Ceramic Sink Warranty will be void if:
Installation of any sink is the responsibility of the customer or the customer’s installer.
We highly recommend installation to be done by qualified and experiencedSOXPEHUV
stonemasons or cabinet makers. All plumbing connections to the sink must be
undertaken by a qualified plumberRUFDELQHWPDNHU;
ALWAYS check the sink for blemishes or imperfections before installation. The cost of
delivering and installing a replacement will be the responsibility of the customer;
ALWAYS use the physical product measurements for cut-outs – the manufacturer’s
template is supplied as a guide only and may differ over time;
ALWAYS check to ensure the product has all of its components;
By installing the sink, the owner accepts that the product is free of blemishes or
imperfections including scratches, FUDFNV,FKLSV spottingand GLVFRORXUDWLRQ;
The customer cannot provide proof of purchase or equivalent documentation;
The product is not installed by a licensed cabinet maker or stonemason. All
plumbing connections must be installed by a licenced plumberRUFDELQHWPDNHU;
The product is not installed according to relevant National Standards and State
Regulations, Abey’s installation instructions, information or advice provided by
Abey;
The product’s serial number has been removed, defaced, changed or tampered
with in any way;
The product has been modified or altered outside the original factory
specifications;
Scratching, chipping or discolouration is not covered by the Chambord Ceramic
Sink warranty. Chambord’s maintenance hints and installation instructions to
protect the Sink must be followed;
There has been any damage to the product that may have been caused during
shipping, delivery or installation;
There has been any damage to the product due to misuse, negligence, improper
maintenance or other abuse or misuse;
There has been damage to the Chambord Sink by physical or chemical products.
This includes, but not limited to, metallic souring pads and steel wool pads, cast
iron, bleaches, solvents, detergents, drain cleaning products or other liquids or
agents which could lead to staining or discolouration of the surface.
Abey Australia Warranty Information 2019
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