Version 1.01, published January 2009 for software release
5.0.00
Printed in the United States of America
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Every effort has been made to ensure the accuracy of this
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with respect to this documentation and disclaims any implied
warranties of merchantability and fitness for a particular purpose. 8e6 Technologies shall not be liable for any error or for
incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples herein. Due to future enhancements and modifications of
this product, the information described in this documentation
is subject to change without notice.
The latest version of this document can be obtained from
http://www.8e6.com/docs/er5server.pdf.
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Part# ER5-SUG_v1.01-0901
8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDEiii
IV8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE
x8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE
ENTERPRISE REPORTER OVERVIEWOPERATIONS
ENTERPRISE REPORTER OVERVIEW
Though many companies have Internet filtering solutions to
prevent employees from accessing inappropriate, non-work
related Web sites, simply blocking these sites is not enough.
Administrators want the ability to know who is accessing
which site, the duration of each site visit, and the frequency
of these visits. This data can help administrators identify
abusers, develop policies, and target sites to be filtered, in
order to maximize bandwidth utilization and productivity.
The Enterprise Reporter (ER) from 8e6 Technologies is
designed to readily obtain this information, giving the user
the ability to interrogate massive datasets through flexible
drill-down technology, until the desired view is obtained.
This “view” can then be memorized and saved to a userdefined report menu for repetitive, scheduled execution and
distribution.
Operations
In simplified terms, the ER operates as follows: the ER
Server accepts log files (text files containing Web access
data) from a source device such as the 8e6 R3000 Enterprise Filter. 8e6’s proprietary programs “normalize” the
transferred data and insert them into a MySQL database.
The ER Client reporting application accesses this database
to generate a virtually unlimited number of queries and
reports.
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How to Use this User Guide
Organization
This User Guide is organized into the following sections:
• Overview - This section provides information on how to
use this user guide to help you configure the ER Server.
• Administrator Section - Refer to this section for information on configuring and maintaining the ER Server via
the Administrator console application.
• Tech Support / Product Warranties Section - This
section contains information on technical support and
product warranties.
• Appendices Section - Appendix A provides information
on how to use the ER Server in the evaluation mode, and
how to switch to the activated mode. Appendix B
explains how to disable many types of pop-up blocking
software. Appendix C includes information about RAID
maintenance and troubleshooting on an ER “H”, “SL”, or
“HL” server.
• Index - This section includes an index of topics and the
first page numbers where they appear in this user guide.
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Conventions
The following icons are used throughout this user guide:
NOTE: The “note” icon is followed by italicized text providing
additional information about the current topic.
TIP: The “tip” icon is followed by italicized text giving you hints on
how to execute a task more efficiently.
WARNING: The “warning” icon is followed by italicized text
cautioning you about making entries in the application, executing
certain processes or procedures, or the outcome of specified
actions.
IMPORTANT: The "important" icon is followed by italicized text
informing you about important information or procedures to follow
to ensure maximum uptime on the ER Server.
ENTERPRISE REPORTER OVERVIEWHOWTO USETHIS USER GUIDE
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ENTERPRISE REPORTER OVERVIEWHOWTO USETHIS USER GUIDE
Terminology
The following terms are used throughout this user guide.
Sample images (not to scale) are included for each item.
• alert box - a message box
that opens in response to an
entry you made in a dialog
box, window, or screen. This
box often contains a button
(usually labeled “OK”) for you
to click in order to confirm or execute a command.
• button - an object in a dialog box, window, or
screen that can be clicked with your mouse
to execute a command.
• checkbox - a small square in a dialog
box, window, or screen used for indicating whether or not you wish to
select an option. This object allows you to toggle
between two choices. By clicking in this box, a check
mark or an “X” is placed, indicating that you selected the
option. When this box is not checked, the option is not
selected.
• dialog box - a box that
opens in response to a
command made in a
window or screen, and
requires your input. You
must choose an option
clicking a button
by
(such as “Yes” or “No”,
or “Next” or “Cancel”) to
execute your command.
As dictated by this box,
you also might need to
make one or more
entries or selections prior to clicking a button.
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• field - an area in a
dialog box, window,
or screen that either
accommodates
your data entry, or
displays pertinent
information. A text
box is a type of field.
• frame - a boxed-in area in a dialog
box, window, or screen that includes a
group of objects such as fields, text
boxes, list boxes, buttons, radio
buttons, and/or tables. Objects within
a frame belong to a specific function or
group. A frame often is labeled to indicate its function or purpose.
• list box - an area in a dialog box, window,
or screen that accommodates and/or
displays entries of items that can be added
or removed.
• pop-up box or pop-up
window - a box or window
that opens after you click a
button in a dialog box,
window, or screen. This box
or window may display information, or may require you to
make one or more entries. Unlike a dialog box, you do
not need to choose between options.
• pull-down menu - a field in a
dialog box, window, or screen
that contains a down arrow to the
right. When you click the arrow, a menu of items displays
from which you make a selection.
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• radio button - a small, circular
object in a dialog box, window, or
screen used for selecting an option.
This object allows you to toggle between two choices. By
clicking a radio button, a dot is placed in the circle, indicating that you selected the option. When the circle is
empty, the option is not selected.
• screen - a
main object
of an application that
displays
across your
monitor. A
screen can
contain
windows,
frames,
fields, tables,
text boxes,
list boxes, buttons, and radio buttons.
• table - an area in a
window or screen
that contains items
previously entered
or selected.
• text box - an area in a dialog
box, window, or screen that
accommodates your data
entry. A text box is a type of field.
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• window - displays on a screen,
and can contain frames, fields,
text boxes, list boxes, buttons,
and radio buttons. Types of
windows include ones from the
system such as the Save As
window, pop-up windows, or
login windows.
8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE7
ADMINISTRATOR SECTIONINTRODUCTION
ADMINISTRATOR SECTION
Introduction
The authorized administrator of the ER Server is responsible for integrating the Server into the existing network, and
providing the Server a high speed connection to the designated logging device(s) and remote Client workstations. To
attain this objective, the administrator performs the following
tasks:
• executes Quick Start procedures defined in the ER Quick
Start Guide booklet packaged with the ER Server
• provides a suitable environment for the Server, including:
• high speed, HTTPS link to the current logging device
• power connection protected by an Uninterruptible
Power Supply (UPS)
• high speed access to the Server by authorized Client
workstations
• adds new administrators
• sets up administrators for receiving automatic alerts
• updates the Server with software updates supplied by
8e6
• analyzes Server statistics
• utilizes diagnostics for monitoring the Server status to
ensure optimum functioning of the Server
• establishes and implements backup and restoration
procedures for the Server
Instructions on configuring and maintaining the ER Server
are documented in this section.
88E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE
ADMINISTRATOR SECTIONINTRODUCTION
NOTES: This user guide is accessible via the Help link beneath
the banner in any screen in the Administrator console.
Information about the ER Client can be found in the ER Web
Client User Guide that can be obtained from http://www.8e6.com/docs/er5_wclient.pdf.
8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE9
ADMINISTRATOR SECTIONCOMPONENTSAND ENVIRONMENT
Components and Environment
Components
Hardware
•High performance server
•One or more high-capacity hard drives
•Optional: One or more attached “NAS” storage devices
(e.g. Ethernet connected SCSI connected “SAN”)
Software
•Linux OS
•Administrator Graphical User Interface (GUI) console
utilized by an authorized administrator to configure and
maintain the ER Server
•MySQL database
•8e6 Technologies proprietary Client application
employed by report users for generating “views” and
reports
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ADMINISTRATOR SECTIONCOMPONENTSAND ENVIRONMENT
Environment
Workstation Requirements
•Windows 2000, NT 4.0, or XP operating system
•Internet Explorer (IE) Version 6.0 or later
•Pop-up blocking software, if installed, must be disabled
•Session cookies from the ER Server must be allowed in
order for the Administrator console to function properly
NOTE: Information about disabling pop-up blocking software can
be found in Appendix B: Disable Pop-up Blocking Software.
Network Requirements
•High speed connection from the ER Server to the Web
access logging device(s)
•High speed connection from the ER Server to the Client
workstation(s)
8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE11
ADMINISTRATOR SECTIONCHAPTER 1: ACCESSINGTHE SERVER
Chapter 1: Accessing the Server
Preliminary Network Settings
To initially set up your ER Server, follow the instructions in
the ER Quick Start Guide booklet packaged with your ER
unit. This guide explains how to perform the initial configuration of the Server so that it can be accessed via an IP
address on your network.
NOTE: If you do not have the ER Administrator Quick Start
Guide, contact 8e6 Technologies immediately to have a copy
sent to you.
WARNING: In order to prevent data from being lost or corrupted
while the Server is running, the Server should be connected to a
UPS or other battery backup system.
Procedures for Accessing the Server
WARNING: Once you turn on the Server, DO NOT interrupt the
initial boot-up process. This process may take from five to 10
minutes per drive. If the process is interrupted, damage to key
files may occur.
When the Server is fully booted, any workstation on the
network that can access the Server’s IP address (set up
during Quick Start procedures) will be able to communicate
with the Server via the Internet.
1. Launch Internet Explorer (IE).
2. In the address line of the IE browser window, type in the
Server’s IP address appended by the following port
number:
• “:88” for an HTTP address
• “:8843” for an HTTPS address
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ADMINISTRATOR SECTIONCHAPTER 1: ACCESSINGTHE SERVER
For example, if your IP address is 1.2.3.4, type in http://
1.2.3.4:88 or https://1.2.3.4:8843.
3. Click Go to open the login screen of the Administrator
console application (see Fig. 1:1-1).
Procedures for Logging On, Off the Server
Log On
Fig. 1:1-1 Login screen
1. In the login screen, type in the generic User Name
admin, and Password reporter, if you have not yet set
up your own user name and password. Otherwise, enter
your personal User Name and Password.
2. Click Login to go to the main screen of the Administrator
console.
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ADMINISTRATOR SECTIONCHAPTER 1: ACCESSINGTHE SERVER
NOTES: When logging on the Server for the first time, the ER
Status pop-up box opens, and the main screen displays with a
message, as shown in the example in Logging on the First Time.
Follow the directions in this sub-section before proceeding.
(Refer to Appendix A: Evaluation Mode for information on using
the ER Server in the evaluation mode, or for changing the Server
from this mode to the activated mode.)
If you are logging on during a subsequent session, the main
screen displays as in Fig. 1:2-1. If you have not set up your own
user name and password, see Set up an Administrator Login ID.
If using a consolidated ER server, some screens in the Administrator console differ; there are a few unique screens, and some
screens are not included. The Consolidated Mode icon displays
at the top of each screen, above the Help link:
A consolidated ER Server (CER) is used in environments with
multiple ER Servers, and acts as the source for consolidating
records from all remote ER Servers added in the Administrator
console. See the ER Web Client User Guide for information on
using the Web Client with a CER Server.
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ADMINISTRATOR SECTIONCHAPTER 1: ACCESSINGTHE SERVER
Logging on the First Time
If you are logging on the Administrator console for the first
time, the main screen displays with a message that asks
you to specify the Server’s function:
Fig. 1:1-2 Administrator console, main screen, first-time access
Specify the Server’s function
1. Click the appropriate radio button to specify the function
of the Server:
• choose Live if you wish the Server to function in the
“live” mode, receiving and processing real time data
from the Web access logging device.
• choose Archive if you wish the Server to function in
the “archive” mode, solely as a receptacle for historical, archived files. In this mode, “old” files placed on
the Server can be viewed using the Client reporting
application.
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ADMINISTRATOR SECTIONCHAPTER 1: ACCESSINGTHE SERVER
2. Click Apply to confirm your selection. The mode you
specify will immediately be in effect.
TIP: After choosing the function for the ER Server box on the
main screen, if you have not previously set up your own user
name and password, you should do so before entering any
Server settings.
Set up an Administrator Login ID
NOTE: If you have already set up your user name and password,
you can skip this section.
1. At the Network pull-down menu, choose Administrators
to display the Add/Edit/Delete Administrators screen
where you will set up your user name and password:
Fig. 1:1-3 Add/Edit/Delete Administrators screen
2. Select New Administrators from the pull-down menu.
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3. In the User Name field, enter up to 20 characters—this
may include upper- and/or lowercase alphanumeric characters, and special characters.
4. In the Password field, enter eight to 20 characters—
including at least one alpha character, one numeric character, and one special character. The password is case
sensitive.
5. In the Confirm Password field, re-enter the password in
the exact format used at the Password field.
6. Click the Save button.
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ADMINISTRATOR SECTIONCHAPTER 1: ACCESSINGTHE SERVER
Log Off
To log off the Administrator console, click the Logout link
beneath the banner in any screen to display the log out
screen:
Fig. 1:1-4 Logout screen
Click the “X” in the upper right corner of the browser window
to close the window. Exiting the Administrator console will
log you off the Server, but will not turn off the Server.
WARNING: If you need to turn off the Server, follow the shut
down procedures outlined in the Shut Down screen sub-section
under the Server Menu section in Chapter 2. Failure to properly
shut down the Server can result in data being lost or corrupted.
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ADMINISTRATOR SECTIONCHAPTER 2: CONFIGURINGTHE ER SERVER
Chapter 2: Configuring the ER Server
Administrator Console
After logging on the Server, the main screen of the Administrator console displays in your Web browser:
Fig. 1:2-1 Administrator console, main screen
The Administrator console is used for configuring and maintaining the ER Server. Settings made in the Administrator
console affect the Client reporting application. On the main
screen of the Administrator console, there are three menus:
Network, Server, and Database. Each menu contains
options from which you make selections to access screens
used for configuring your Server.
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ADMINISTRATOR SECTIONCHAPTER 2: CONFIGURINGTHE ER SERVER
NOTE: The mode of the Server displays on the main screen.
More information about the “live” and “archive” Server box modes
can be found in the Box Mode sub-section under the Network
Menu section in this chapter.
TIP: When making a complete configuration of the Server, 8e6
Technologies recommends you navigate from left to right
(Network to Server to Database) in choosing your menu options.
Network Menu
The Network pull-down menu includes options for setting up
and maintaining components to be used on the Server’s
network. These options are: Box Mode, Administrators,
Lockouts, Network Setting, Routing Table, Regional Setting,
Diagnostics, and SNMP.
Fig. 1:2-2 Network menu, main screen
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