3M Touch Systems User Guide
15", 17"and 19" CRT Desktop
Touch Monitor User Guide
3M Touch Systems
Read and understand all safety information
contained in this document before using this product.
The information in this document is subject to change without notice. No
part of this document may be reproduced or transmitted in any form or by
any means, electronic or mechanical, for any purpose, without the express
written permission of 3M Touch Systems. 3M may have patents or pending
patent applications, trademarks, copyrights, or other intellectual property
rights covering subject matter in this document. The furnishing of this
document does not give you license to these patents, trademarks,
copyrights, or other intellectual property except as expressly provided in
any written license agreement from 3M Touch Systems.
The information provided in this document is intended as a guide only. For
the latest detailed engineering specifications, please contact your 3M Touch
Systems Application Engineer. 3M Touch Systems is committed to
continually improving product designs, as a result, product specifications
may be subject to change without notification.
NOTICE: Given the variety of factors that can affect the use and
performance of a 3M Touch Systems Product (the “Product”), including
that solid state equipment has operation characteristics different from
electromechanical equipment, some of which factors are uniquely within
User’s knowledge and control, it is essential that User evaluate the 3M
Touch Systems Product and software to determine whether it is suitable for
User’s particular purpose and suitable for User’s method of application. 3M
Touch Systems’ statements, engineering/technical information, and
recommendations are provided for User’s convenience, but their accuracy
or completeness is not warranted. 3M Touch Systems products and software
are not specifically designed for use in medical devices as defined by
United States federal law. 3M Touch Systems products and software should
not be used in such applications without 3M Touch Systems’ express
written consent. User should contact its sales representative if User’s
opportunity involves a medical device application.
IMPORTANT NOTICE TO PURCHASER: Specifications are subject to
change without notice. These 3M Touch Systems’ Products and software
are warranted to meet their published specifications from the date of
shipment and for the period stated in the specification. 3M Touch Systems
makes no additional warranties, express or implied, including but not
limited to any implied warranties of merchantability or fitness for a
particular purpose. User is responsible for determining whether the 3M
Touch Systems Products and software are fit for User’s particular purpose
4 CRT Touch Monitor User Guide
and suitable for its method of production, including intellectual property
liability for User's application. If the Product, software or software media is
proven not to have met 3M Touch Systems’ warranty, then 3M Touch
Systems’ sole obligation and User’s and Purchaser’s exclusive remedy,
will be, at 3M Touch Systems’ option, to repair or replace that Product
quantity or software media or to refund its purchase price. 3M Touch
Systems has no obligation under 3M Touch Systems’ warranty for any
Product, software or software media that has been modified or damaged
through misuse, accident, neglect, or subsequent manufacturing operations
or assemblies by anyone other than 3M Touch Systems. 3M Touch
Systems shall not be liable in any action against it in any way related to
the Products or software for any loss or damages, whether nonspecified direct, indirect, special, incidental or consequential (including
downtime, loss of profits or goodwill) regardless of the legal theory
asserted.
© 2002-03 3M All rights reserved.
Document Title: CRT Desktop Touch Monitor User Guide
Document Number: 19-260, Version 2.1
MicroTouch, the MicroTouch logo, ChassisTouch, ClearTek, Microcal,
ThruGlass, TouchPad, TouchPen, TouchWare, TouchTek, and ToughTouch
are either registered trademarks or trademarks of 3M in the United States
and/or other countries.
Microsoft, MS-DOS, Windows, Windows NT, and Visual C++ are
registered trademarks or trademarks of Microsoft Corporation.
Contents
Overview
Important Safety Information ......................................................... 9
Explanation of Symbols ............................................................... 11
Service and Repair Indicators....................................................... 11
3M Touch Systems Support Services........................................... 12
3M Touch Systems Worldwide Offices ....................................... 13
Chapter 1 Getting Started With Your CRT Desktop
Monitor
Capacitive and Resistive Options ................................................. 14
System Requirements ................................................................... 15
Unpacking Your Touch Monitor .................................................. 16
Installing the Video Card and Video Driver................................. 16
CRT Monitor Setup ...................................................................... 17
Access to the Video Controls ....................................................... 18
Configuring the Display Settings ................................................. 19
Testing the CRT Touch Monitor .................................................. 20
Installing TouchWare Software.................................................... 20
Calibrating the Touch Screen ....................................................... 21
Chapter 2 Video Display Options
Adjusting the 15" and 17" CRT Desktop Video Display ............. 22
15" and 17" OSD Menu 1............................................................. 23
15" and 17" OSD Menu 2............................................................. 25
Adjusting the 19" CRT Desktop Video Display........................... 26
19" OSD Menu 1 .......................................................................... 27
19" OSD Menu 2 .......................................................................... 29
Contents 7
Chapter 3 Maintenance and Troubleshooting
Maintaining Your Touch Monitor ................................................ 31
Touch Screen Care and Cleaning ................................................. 31
Monitor Installation Problems...................................................... 32
Troubleshooting the Touch Screen............................................... 33
Power Management...................................................................... 34
CRT Regulatory Agency Approvals............................................. 34
Overview
Welcome to the world of 3M Touch Systems — a world where
using a computer is as simple as touching the screen. This guide
describes how to set up your 15", 17", or 19" CRT Desktop touch
monitor.
This document assumes you have basic computer skills. You
should know how to use the mouse and keyboard, choose
commands from menus, open and run application programs, and
save files.
Important Safety Information
Read and understand all safety information before using this
product. Follow all instructions marked on the product and
described in this document. Pay close attention to the following
installation warnings and safety precautions.
Intended Use
The MicroTouch CRT Desktop touch monitors have been
designed and tested to replace an existing monitor and convert it
into a touch screen. These models are intended for indoor use
only and are not designed for use in hazardous locations.
DANGER
To avoid the risk of fire and/or explosion which will result in serious
injury or death:
• Do not install or use this product in a hazardous location.
10 CRT Touch Monitor User Guide
WARNING
To avoid the risk of fire which could result in serious injury or
death:
• Do not remove the cover or back of the monitor.
To avoid the risk of electric shock which could result in serious
injury or death:
• Do not use a power cord that is frayed or otherwise damaged.
CAUTION
To avoid the risk of electric shock which may result in minor or
moderate injury:
• Do not service the monitor.
• There are no user serviceable parts inside.
• Refer all servicing to qualified service personnel.
• The anode cap output is at high voltage.
• Do not use non-conforming replacement parts.
• Do not place wet or damp objects on the monitor.
• Do not expose the monitor to rain or other sources of water, steam, or
moisture.
• Do not place foreign objects on the monitor or its cables.
• Do not remove the cover or back of the monitor.
To avoid the risk of glass breakage which may result in minor or
moderate injury:
• Handle the monitor with care to avoid breaking the touch screen
sensor. The display contains glass parts. Dropping the display may
cause the glass parts to break.
• Do not place foreign objects on the monitor.
To avoid the potentially hazardous situations associated with the use
of alcohol which may result in minor or moderate injury or property
damage:
• Follow all instructions and recommendations in the manufacturer's
Material Safety Data Sheet and product label.
To avoid possible environmental contamination which may result in
minor or moderate injury:
• Dispose of the monitor according to applicable governmental
regulations.
Overview 11
Explanation of Symbols
Attention: Read accompanying documentation
Important Notes:
• Plug power cord into appropriate power source.
• Plug power cord into a grounded receptacle.
• When unplugging power supply cord, pull on plug not cord.
• Do not connect or disconnect this product during an electrical storm.
• Install the display in a well-ventilated area. Always maintain adequate
ventilation to protect the display from overheating and to ensure
reliable and continued operation.
• Do not expose this display to direct sunlight or heat. Passive heat may
cause damage to the case and other parts.
• Do not install this display in areas where extreme vibrations may be
generated. For example, nearby manufacturing equipment may produce
strong vibrations. The vibrations may cause the display to exhibit
picture discoloration or poor video quality.
• Ensure any metal enclosure does not contact the touch screen.
• Product weight varies from 25 to 50 pounds depending on the size of
your monitor, use caution when lifting.
• To avoid ergonomic concerns:
Do not install the monitor in a manner or location with awkward
accessibility.
Extended use may result in muscle, tendon, or fixed posture strains. It
is recommended you take periodic breaks from continuous use.
Service and Repair Indicators
Do not attempt to service this unit yourself. Removing the display
cover may expose you to dangerous voltage or other risks and will
void the warranty.
WARNING
To avoid the risk of fire which could result in serious injury or death:
• Do not remove the cover or back of the monitor.
12 CRT Touch Monitor User Guide
CAUTION
To avoid the risk of electric shock which may result in minor or
moderate injury:
• Do not service the monitor.
• There are no user serviceable parts inside.
• Refer all servicing to qualified service personnel.
• Do not remove the cover or back of the monitor.
Unplug the display from the power outlet and refer servicing to
qualified service personnel in the event that:
• Liquid is spilled into the product or the product is exposed to rain or
water.
• The product does not operate properly when the operating instructions
are followed.
• The product has been dropped or the case has been damaged.
• The product exhibits a distinct change in performance, indicating a need
for service.
• The power cable or plug is damaged or frayed.
3M Touch Systems Support Services
3M Touch Systems provides extensive support services through our
website and technical support organization. Visit the 3M Touch
Systems website at http://www.3mtouch.com/
download touch screen software and drivers, obtain regularly
updated technical documentation on 3M Touch Systems products,
and learn more about our company.
, where you can
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