3M Ambulatory Revenue Management Software User Manual

3M Health Information Systems

3M™ Ambulatory Revenue Management Software

Discover hidden outpatient revenue by:

• Improving throughput of accurate claims data

• Decreasing back-end correction times, write-os, and A/R days

• Integrating medical necessity into edits to improve outpatient revenue assurance

What you can’t see,
can hurt you

Transform and improve your
outpatient revenue cycle
performance with the 3M
Ambulatory Revenue Management
Software (ARMS), a comprehensive
solution that moves coding edits
and charge detail from the back­end up to the point of coding.

3M ARMS can help you submit

accurate outpatient claims the rst

time and reduce payment denials,
compliance risk and rework. The
3M software comes with tools to
measure and analyze data
accuracy, validate medical
necessity claims, and audit for
compliance purposes throughout
your APC revenue cycle.

The challenge

Are you receiving accurate payment for your outpatient services? How many of
your claims are being denied because of medical necessity or other reasons? Do
you worry that your outpatient claims are not compliant?

Directing today’s outpatient revenue cycle is challenging because processing
a claim involves coordinating people, processes, and systems across multiple
ancillary departments, HIM, and billing services. The process also requires

that you manage dierent codes and coding processes in the HIM and billing
departments. Too often the typical outpatient revenue cycle results in signicant

rework, lost revenue, and inaccurate billing.

The 3M solution

The 3M Ambulatory Revenue Management Software (ARMS), also referred
to as ARMS Comprehensive is a single outpatient database that consolidates
the information you need to manage and improve ambulatory reimbursement,
performance, and compliance, as well as evaluate and continuously improve
your organization’s revenue cycle process. When your organization selects 3M
ARMS and all the software and services that comprise this solution, you are
purchasing a comprehensive outpatient revenue cycle solution that combines
workow mapping, robust software, and coder education.

Unlike many revenue cycle solutions, 3M ARMS provides a central repository for
viewing the major data sources that impact outpatient revenue:
HIM, chargemaster, and billing department for the billing codes. More
importantly, 3M ARMS moves edits from the back-end of the revenue cycle

process to the point of coding, which helps you improve cash flow and

compliance while also reducing re-work and denials.

* HFMA sta and volunteers determined that this
product has met specic criteria developed under

the HFMA Peer Review Process. HFMA does not
endorse or guaranty the use of this product.

Coding Billing / PFS

Edit at the point of coding

Denials
management

3M™ Ambulatory Revenue Management Software

3M ARMS helps you simplify the outpatient revenue cycle process by providing
you with:

• The ability to manage medical necessity, OCE, and NCCI edits that support
accurate reimbursement

• Eective electronic communication with ancillary departments to help
improve billing times

• Workow engineering and edit education to help reduce rework

• Standard and custom reports that enable continuous improvement of your
revenue cycle

Step 1: 3M™ Workow Engineering Program

To analyze and improve your current processes, 3M consultants conduct the

3M Workow Engineering (WFE) Program, a process analysis and improvement
program that identies your redundant processes, data ow gaps, problem root

causes, and other issues.

This comprehensive program culminates in a “should” map of the ideal

ambulatory revenue management workow from registration to billing.

Step 2: Implementation and education

With key areas for improvement identied, 3M ARMS can be installed and

implemented. Your organization now receives focused training on using the
software to meet the top priority objectives.

Experienced project managers and product and process experts, the 3M

implementation team works closely with you and your IT sta to help implement

3M ARMS smoothly and successfully into your facility.

Reporting

3M ARMS provides standard reports to help identify problem areas; monitor
and trend edit corrections by responsible department; and, ultimately, help
reduce claim denials. In addition, you can create custom reports that let you

pinpoint issues specic to your facility.

Call today

For more information on how 3M solutions can assist your
organization, contact your 3M sales representative, call us toll-free
at 800-367-2447,or visit us online at www.3m.com/his.

Add value

3M ARMS integrates with and
enhances your existing systems:

™

360 Encompass™ System

• 3M
combines computer-assisted
coding, documentation
improvement and quality metrics
into a single application

• HIS vendors and EHR systems
available in the market today that
have a software interface license
agreement with 3M

Standard reports include:

• Prot/loss reports with charges

• Physician proling reports

• Claims analysis

• Error or unpaid services report

• Type-of-visit summaries

• Most and least protable APCs

Optional module

The Charge Update module allows HIM
department coders to perform charge
corrections in 3M ARMS, thus eliminating
the need to send and wait for changes
from ancillary departments. This module
enables the coder to:

• Add charges

• Flag charges to be deleted

• Add modiers and date-of-service
corrections

• Keep a separate audit trail of
the transactions

Health Information Systems

575 West Murray Boulevard
Salt Lake City, UT 84123 U.S.A.
800 367 2447

www.3m.com/his

3M and 360 Encompass are trademarks
of 3M Company.

Please recycle. Printed in U.S.A.
© 3M 2021. All rights reserved.
Published 03/21
70-2011-6540-7