3DGence ONE User Manual

USER MANUAL

3DGence ONE

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I INTRODUCTION

1. Introductory comments

2. Materials for printing

3. Symbols

3.1. List of symbols used in the manual

3.2. Indicator lights

4. Safet y measures

4.1. General information

4.2. When moving the printer

4.3. Location of machine installation

4.4. Prior to starting the printer

II DESCRIPTION OF PRINTER

1. Construction of printer

2. Contents of equipment

3. User interface

3.1. Main panel

3.2. PAUSE and START but tons

3.3. LCD display

3.4. MENU

III PREPARATION FOR WORK

1. Installation of sof tware and driver

2. Connecting and starting printer

3. Calibration of heatbed

3.1. Indications for calibration of heatbed

3.2. Heatbed calibration procedure

4. Printing material application procedure

4.1. Mounting lament

4.2. Filament removal

4.3. Changing lament during printing

IV FIRST PRINTOUT

1. Launching SD card code

2. Evaluation of operational quality of printer

V SOFTWARE

1. Introduction

1.1. Quality guarantee

2. Installation

3. Quick start

4. Main software interface

4.1. Model control buttons

4.2. Status bar

4.3. Undo button

4.4. Virtual workspace of the machine

4.5. Print prole selection buttons

4.6. Loaded model

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4.7. Virtual buildplate of the machine

4.8. Arrow indicating the physical front of the machine

4.9. Printer axis preview

4.10. Prepare to print but ton

5. Preview mode of .gcode

5.1. View options

5.2. Options for previewing layers

5.3. Undo button

5.4. .gcode le preview

5.5. Status bar

5.6. File saving but ton

6. Advanced settings

6.1. Access to advanced settings

6.2. Setting edition window

6.3. Prole sharing

6.4. Advanced proles step by step

7. Support and updates

7.1. Support

7.2. Updating print proles

7.3. Software update

7.4. Update statuses

VI POST-PRINTING OPERATIONS

1. Removing the printout from the device

2. Cleaning

2.1. Cleaning the print head

2.2. Cleaning work table

3. Switching of f printer

VII HEAD REPLACEMENT

VIII CALIBRATION OF AXES

IX MAINTENANCE AND SERVICE ACTIVITIES

1. Autocompensation

X DICTIONARY

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Thank you for choosing 3DGence ONE 3D printer. The following manual shall introduce you to the world of 3D printing. It
enables you to work your way around it, ensures high quality working results and allows safe and effective exploitation
of the device for a long time. 3DGence mission is to of fer exclusively the highest class of devices that meet expectations
of both professionals and amateurs.

On last pages of this manual you will nd a glossary of terms and notions related to 3D printing. It will facilitate the use

of professional nomenclature and explain some concepts presented in this manual.

This manual includes information necessar y for the proper and safe use of the device. Before operating the printer, care­fully read all instructions for proper and safe use of the device.

It is forbidden to operate the printer without prior reading this manual. Inappropriate use can damage the unit, cause phys­ical injuries or threaten life and safety of its user.

Starting work with 3DGence ONE printer is tantamount to reading the full content of this manual, understanding and full
acceptance of regulations, recommendations, exceptions and warranty terms contained herein.

I INTRODUCTION

1. INTRODUCTORY COMMENTS

2. MATERIALS FOR PRINTING

3DGence ONE printer uses FFF (Fused Filament Fabrication) technology, which is based on adding layer by layer of plasti-

cized material to form a spatial physical model. It is the basic consumable for the printer. The material used is a lament
in the form of a plastic wire wound on a spool (g. 1). 3DGence ONE uses lament with 1.75 mm diameter.

Fig. 1. Filament spool.

6 | 3DGence ONE

There are many different lament materials. Consumables are usually made of substances such as: ABS, PLA, nylon with
various admixtures (e.g. tribo-laments) nylon, elastic materials, enriched with metals, wood, chalk, carbon ber, graphite
and many others. There are many types of materials such as changing colors, luminescent or made of plant bers. The
use of particular material depends primarily on individual requirements and customer expectations - laments have a
variety of properties such as esthetic, mechanical or temperature features. Any used material requires specic, precisely
dened parameters for the correct printing. For more information, see chapter 3, section 4. A growing choice of new 3D

printing materials makes FFF printing one of the most universal tools on the market.

3DGence ONE printer operates within the open system of consumables, which means that it is possible to use laments
of other manufacturers as long as a given material meets the following criteria:

• the diameter of the lament should be 1.75 mm, with a tolerance of +/- 0.05mm,

• the suggested printing temperature should not exceed 265°C.

The use of 3DGence original printing materials ensures obtaining repeatable results.

3DGence shall not be held liable for any aggravation of quality of print resulting from the application of other manufactur-

ers’ laments and consumables. The use of materials from other manufacturers is entirely at user’s risk.

3. SYMBOLS

3.1. List of symbols used in the manual

Markings and symbols used in this manual are given below. They indicate potentially hazardous situations, which could
cause damage to your printer or your health. Always follow instructions under the symbols - any negligence can result in
physical injuries or equipment damage not covered by warrant y.

DANGER:

Indicates a potentially dangerous situation or procedure that could cause injury to the operator. Use safety
precautions.

WARNING:

Indicates a potentially hazardous situation or procedure, which can cause damage to the printer. Use safety
precautions.

PROTECTION:

The operation requires wearing protective gloves included in device equipment. Wear protective gloves.

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3.2. Indicator lights

3DGence ONE is equipped with LED indicator lights. The printer’s led lighting provides good visibility during printing; it is
also designed to signal warnings. Below is the description of all backlight colors.

4. SAFETY MEASURES

The information below describes the required conditions for operating 3DGence ONE unit. Failure to comply with indica­tions and contraindications stated therein may shorten the service life of the printer, threat the health of users and result
in violation of warranty terms.

4.1. General information

Don’t install the device:

• outdoors,

• in humid or ood-risk areas,

• in the proximity of volatile or ammable substances,

• near concentrated acids or corrosive fumes,

• in places accessible to children.

COLOR OF INDICATOR LIGHTS STANDS FOR

green Heatbed temperature is safe (below 40°C).

red Heatbed temperature exceeds 40°C.

Do not touch the table – there is a risk of burns.

white Printing in progress Hot table – Do not touch! Serious risk of burns.

yellow

Heating appliances failure. If the print head is installed properly, imme­diately disconnect the device from power supply and contact 3DGence
technical service.

Color of lighting informs on the temperature of heatbed – not the temperature of hotend! Information on tem­perature of print head can be found only on display!

You should never:

• touch the printed model, platform, or hotend, once printing is in progress,

• insert any part of the body, or foreign objects into the workplace of the printer once printing is in progress
– this could damage the printer and cause injuries,

• touch the heated nozzle with your hands, even if using protective gloves,

• keep your face close to the heated hotend in the process of printing, it can cause burns on facial area,

• touch any high voltage parts,

• touch axis guides or ball screws in the process of printing,

8 | 3DGence ONE

• touch high voltage parts,

• place any objects on or under the heatbed in the process of printing or af ter nishing work ,

• put containers with liquids on the device,

• leave the device unattended by an operator capable of taking necessar y steps in case of a mechanical
failure,

• leave the device unattended in the proximity of children or animals.

3DGence ONE printer heats up to temperature above 250°C; the device has many elements, which make unpre­dictable, rapid movements during printing. It is forbidden to put any objects or parts of body inside the device
when operating!

You should always:

• use only power sources with grounding (to avoid electric shocks),

• hold the cover of the plug, not the cord, when disconnecting the plug from the power source,

• disconnect the power source prior to the commencement of any repairs or maintenance,

• ensure that the supplied voltage complies with demands stated in specication of the device,

• protect the power plug and cord from damage,

• disconnect the power plug if moving the device,

• disconnect the power plug if the device is not used for an extended period of time,

• periodically clean the nozzle to remove the external contamination (use non-combustible cleaner),

• wear protective gloves when working with the printer,

• ensure the possibility of quick reaction in case of device failure or printing error,

• each time before starting work, examine the workplace near the printer and remove all obstacles for
ensuring free movement of mechanical elements of printer,

• ensure the unrestricted access to the printer.

Heatbed and hotend can still be hot even when printing is nished. The temperature of these elements should
be checked on the display before touching (g. 2). If the device is hot, wait 30 minutes after turning it off (e.g. to
clean, remove the printing model, replace the hotend etc.)

Fig. 2. Temperature parameters:

1. Hotend

2. Heatbed

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4.2. When moving the printer

To ensure safet y of the user and to avoid unintentional damage, follow instructions below:

• before moving, the device must be turned off and disconnected from its power source,

• the unit must be cooled down, all printing materials, movable parts and accessories must be removed from the
pr inte r,

• the device can be manually lifted in no other way than by its t wo transport handles (g. 3) with the use of protective
gloves attached to the unit’s equipment. The device must not be held or lifted by any other construction elements,

• due to its heavy weight, the unit should not be moved by children or elderly persons.

4.3. Location of machine installation

The printer’s location should meet the following conditions:

• the machine should be operated at room temperature,

• the machine is not designed to work in dusty environments,

• working room should have proper ventilation,

• the printer should be placed on a hard, stable surface,

• the printer must not be exposed to direct sunlight,

• around the working location, the machine should have sufcient free space, which should be measured

based on machine’s external dimensions and operating range of its axes (see g. 4 and 5),

• the machine should be placed away from heat sources and secured against draft,

• location of the device should have 230V/50Hz socket (110V for the US version),

• it is recommended to use UPS emergency power supplies to avoid interruption of printing in the event of
temporary power failure.

The de vic e is powered by 23 0V/50Hz (AC 1 10V f or t he US ver sion). Connec t it t o a po wer outl et wit h a pr o tec t ive
plug (grounding) to prevent electric shock in the event of malfunction of the device.

handle

handle

Fig. 3. Location of transport handles.

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510,00

195,00

330,00

Fig. 4. Maximum external dimensions of the device, taking into account maximum leaning positions of the worktable.

Fig. 5. Maximum external dimensions of the printer (accessories included) and markings of X, Y, Z axes.

XY

Z

376,00

120,00

380,00

460,00 160,00

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4.4. Prior to starting the printer

Before each use of the printer, make sure if the following conditions are met:

• check whether the cables have no visible fraying or other damage. In case of damage of cables, you should imme­diately notify the 3DGENCE company’s technical service depar tment. In such circumstances, the user is prohibited

from connecting the device to the power supply and/or making repairs on their own,

• make sure the lament is not dir ty, broken, bent or tangled on the spool,

• make sure that in the printer working area there are no items or leftover prints that could cause a jam or damage
the machine,

• check the X and Y axes, and make sure that nothing is blocking their movement. Check that the toothed belts are
pulled tight and have no damage,

• check whether Z-axis stopwatch (g. 6) is not damaged, broken or bent and if it matches Z-axis limit switch (aims
at the notch in limit switch),

• check the correct operation of thermistors (temperature sensors), hotend and heatbed. To do this, start the heating
of the hotend and heatbed and check if temperature parameters on LCD display are rising,

• check that in the area of the printer there are no objects or persons who might be injured as a result of the printer
operating.

stopwatch

Fig. 6. Z-axis limit switch and stopwatch in their.

limit switch

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To facilitate learning and operating 3DGence ONE printer, the manual contains a number of gures (diagrams) (g. 7–12)
with descriptions of the most important components of the device. Reading the gures and terms can help in understand-

ing terminology widely used in 3D printing.

II DESCRIPTION OF PRINTER

1. CONSTRUCTION OF PRINTER

Fig. 7. 3DGence ONE printer view (lef t side)

1. Extruder

2. Z-axis limit switch

3. Z-axis timer/stopwatch

4. Heated table

5. Filament spool holder

6. Filament cleaner

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7. Control buttons

8. LCD screen

9. MENU buttons

10. SD card slot

11. Power button

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Fig. 8. 3DGence ONE printer front view (right side)

12. X-axis guide

13. Ball screws

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Fig. 9. 3DGence ONE printer view (lef t side)

16. USB port A (ash drive)

17. USB port B (computer)

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14. Y-axis guide

15. Extruder elements

18. Power inlet socket

19. Fan (warning: do not obstruct)

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NOTE:

After removing printer from the package, make sure that the extruder lever (element 20) is in correct posi-

tion (as shown in g. 10) and if there is a 7-8 mm space bet ween clamp adjustment screw (element 21) and

extruder clamp (element 23).

Fig. 10. Extruder and head module (front view)

20. Extruder (open/close) lever

21. Clamp adjustment screw

22. Knurl

23. Extruder clamp

24. Tensometers

25. Button releasing the hotend

26. Printing head

27. Printout cooling fan

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NOTE:

Figure 11 presents the print head. The nozzle (element 26), accumulates contaminations in the process the
printing. Deposits accumulated on the nozzle should be regularly removed with the use of non-combustible
cleaning substance. For more information on cleaning the nozzle see chapter „Post-printing operations”, sec-
tion 2.1.

Fig. 11. Printing head module and cooling fans.

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Figure 12 shows locations of hot zones marked in red, where the operating machine reaches a high temperature. Touch­ing any elements placed in hot zones before their complete cooling may result in burns!

Zone 1: hotend and extruder zone. Working temperature to 265°C.
Zone 2: heatbed zone; working temperature to 160°C.

2. CONTENTS OF EQUIPMENT

The complete 3DGence ONE set includes the following items. Most of them is placed in the at box shown in g. 13.

• 3DGence ONE Printer,

• spatula for removing printouts (1),

• USB Cable (2),

• lament spool holder (Note: left-hand thread!) (3),

• tweezers (4),

• SD memor y card (5),

• USB memory stick with sof tware (6),

• cleaner with handle and teon wire (7 ),

• power cable (8),

• protective gloves (9),

• lament spool,

• hotend with nozzle with a diameter of 0.4 mm (already installed),

• panels made of polycarbonate (g. 14) (sides, depending on the color version: red, blue or orange) (11),

• additional hotends (optional) (10),

• 3DGence Slicer.

Fig. 12. Extruder and cooling fans.

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Fig. 13. Distibution of accessories in the package.

Fig. 14. Panels made of polycarbonate (sides, depending

on the color version: red, blue or orange).

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3.1. Main panel

Below is shown the main panel of 3DGence ONE. It consists of 11 buttons, divided into t wo functional groups. The func-

tions of two of them (Pause/Start) are discussed in the next subsection.

Right panel

3. USER INTERFACE

Buttons in this group are for navigating MENU. They provide access to all parameters in the menu and allow adjusting
their values.

Function of buttons (g. 15):

1. Navigation key OK - entering MENU and conrming selection.

2. Upwards Menu navigation button (and values changer).

3. Instant le preview on SD card.

4. Key down navigation menu (and values changer).

5. Menu Navigation button and menu return.

Left panel

WARNING:

Lef t control panel operates outside of traf c restrictions (by micro switches), damage caused by improper use

is not covered by the warranty (buttons from 1 to 4).

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4

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Fig. 15. 3DGence ONE navigation panel: 1st group of buttons.

Fig. 16. 3DGence ONE navigation panel: 2nd group of buttons

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Function of buttons (g. 16):

1. Upwards table adjustment button, one click moves the table by 0,025mm, which enables adjusting the height of the
table during printing (the but ton is active after referencing Z axis).

2. Add lament button (active after the hotend reaches 185°C). Allows control of feeding the material during printing. The
button allows to ll the unnished spaces/losses on individual layers or ll up the print head before the commencement

of printing.

3. Downwards table adjustment button, one click moves the table by 0,025mm, which enables adjusting the height of the
table during printing (the but ton works after referencing Z axis).

4. Filament recognition button (active from 185°C). Allows removing material from the head.
Applies to PLA material, in the case of ABS, set hotend temperature to 240°C to use quick access keys.

WARNING:

Buttons in point 2 and 4 are to be used after the head has warmed up to the temperature recommended by
the manufacturer of the material. If not used properly, it may cause damage to the hotend.

3.2. PAUSE and START buttons

To increase functionality and facilitate the use of the printer, 3D Gence ONE unit has been equipped with PAUSE button

(g. 17) (1) that has the following functions:

• a single-press will stop the printing process,

• a double-press will hold the printing process and the departure of the nozzle to X and Y axes base position.

This function allows modif ying the printed object e.g.: inserting a cap (or other object) to a specially prepared socket
and fur ther printing on the surface of the inserted object, changing the color of the lament, or, if the printing material
runs out, replacing an empty spool. However, for the replacement of printing material it is recommended to use lament

replacement guide „Filament change” from the MENU. Note that the added objects cannot protrude beyond the currently
existing printing surface; otherwise the head can collide with the added object and be damaged.

When changing the printing material, it is recommended to hold the printing process at the stage of printing the lling,

which reduces the risk of possible defects on the surface of printing model.

WARNING:

Always wear protective gloves for any manual operations within the working area.

To resume the printing process press START button (button 2, g. 17), regardless of whether PAUSE but ton was pressed

once or twice.

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Fig. 17. 3DGence ONE navigation panel:

1. PAUSE

2. START