2N® Indoor Compact User
Manual
v.2.34
www.2n.com
2N® Indoor Compact User Manual
Content:
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1. Product Description
•
2. Description and Installation
•
3. Configuration
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4. Device Control via Display
•
5. Operational Statuses
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6. Maintenance – Cleaning
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1.1 Product Description
•
1.2 Differences between Models and Associated Products
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1.3 Terms and Symbols Used
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1.4 Safety Precautions
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2.1 Before You Start
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2.2 Brief Installation Guide
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2.3 Installation Conditions
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2.4 2N® Indoor Compact LAN Location via 2N® Network Scanner
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2.5 IP Address Lookup
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3.1 Factory Reset
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3.2 Software Configuration
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3.2.1 Status
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3.2.1.1 Device
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3.2.1.2 Services
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3.2.1.3 Events
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3.2.2 Directory
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3.2.3 Services
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3.2.3.1 Phone
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3.2.3.2 Unlocking
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2.3.2.3 HTTP Command
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3.2.3.4 User Sounds
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3.2.3.5 Web Server
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3.2.4 Hardware
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3.2.4.1 Audio
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3.2.4.2 Display
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3.2.4.3 Digital Inputs
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3.2.5 System
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3.2.5.1 Network
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3.2.5.2 Date and Time
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3.2.5.3 Certificates
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3.2.5.4 Auto Provisioning
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3.2.5.5 Syslog
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3.2.5.6 Maintenance
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4.1 Directory
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4.2 Call Log
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4.3 Do Not Disturb Mode
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4.4 Settings
2N® Indoor Compact User Manual
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7. Technical Parameters
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8. Supplementary Information
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8.1 Troubleshooting
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8.2 Directives, Laws and Regulations - General Instructions and Cautions
2N® Indoor Compact User Manual
1. Product Description
In this section, we introduce the 2N®Indoor Compact product, outline its application options
and highlight the advantages following from its use. The section also includes safety
precautions.
•
1.1 Product Description
•
1.2 Differences between Models and Associated Products
•
1.3 Terms and Symbols Used
•
1.4 Safety Precautions
1.1 Product Description
2N® Indoor Compactis a stylish, compact-design indoor IP/SIP unit providing audio and video
communication with the 2NIP intercoms.The device includes a 4 mm enhanced glass
touchscreen panel, Speakerphone, high-quality microphone with excellent audibility and
intelligibility properties, Ethernet LAN interface and induction loop and doorbell external supply
connectors.2N® Indoor Compact is a top-quality, cost efficient and easy to install and
configure answering unit.One installation can combine variable answering units manufactured
by 2N Telekomunikace a.s.
2N® Indoor Compact is equipped with a specific user interface for an increased user comfort
and safety.
Basic Features2N® Indoor Compact:
•
4.3" color LCD video display
•
full duplex handsfree HD audio communication
•
LAN interface with PoE supply option
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easy flush mounting
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combination with 2N®Indoor Touchand 2N® Indoor Talk answering units
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remote administration and configuration via 2N® Remote Configuration
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call setup option via 2N®Mobile Video on a smartphone
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DND mode and parental lock
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remote door lock control
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time display at relax
•
integrated user web interface
•
external doorbell button input
•
external power supply input
•
induction loop output
2N® Indoor Compact User Manual
1.2 Differences between Models and Associated Products
2N® Indoor Compact
•
2N® Indoor Compact – black
•
2N Part No. 91378501
Axis Part No. 01935-001
Indoor answering audio/video unit with touch buttons
designed for all 2N IP intercoms
2N® Indoor Compact User Manual
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2N® Indoor Compact – white
•
2N Part No. 91378501WH
Axis Part No. 01936-001
Indoor answering audio/video unit with touch buttons
designed for all 2N IP intercoms
Other Indoor Units and Accessories
Part Numbers:
2N Part No. 91378375
Axis Part No. 01668-001
2N Part No. 91378376
Axis Part No. 01670-001
•
2N® Indoor Touch 2.0 – black
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WiFi version (third and fourth Part Nos.)
•
2N® Indoor Touch 2.0, an elegant indoor touch
panel, is designed for all of the 2N IP intercoms. The
display panel shows you the person standing at your
door and helps you make conversation with the
visitor, open the door lock or switch on the entrance
hall lights.
2N® Indoor Compact User Manual
2N Part No. 91378382
Axis Part No. 01425-001
Part Numbers:
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2N® Indoor Touch – desk stand black
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2N® Indoor Touch 2.0 – white
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WiFi version (third and fourth Part Nos.)
2N Part No. 91378375WH
Axis Part No. 01669-001
2N Part No. 91378376WH
Axis Part No. 01671-001
2N Part No. 91378382W
Axis Part No. 01426-001
•
2N® Indoor Touch 2.0, an elegant indoor touch
panel, is designed for all of the 2N IP intercoms. The
display panel shows you the person standing at your
door and helps you make conversation with the
visitor, open the door lock or switch on the entrance
hall lights.
•
2N® Indoor Touch– desk stand white
2N® Indoor Compact User Manual
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The exclusive type of power adapter SYS1561-0912
Part Numbers:
2N Part No. 91378381E
2N Part No. 91378381GB
2N Part No. 91378381US
2N Part No. 91378401
Axis Part No. 01698-001
to be used with all 2N® Indoor Touch 2.0 devices.
•
Stabilised 12 V / 0,75 A source to be used where PoE
supply is unavailable.
•
The part numbers differ in their electric socket
markings (E/GB/US).
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2N® Indoor Talk – black
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Indoor answering audio unit with touchscreen
designed for all 2N IP intercoms
2N Part No. 91378401WH
Axis Part No. 01699-001
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2N® Indoor Talk – white
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Indoor answering audio unit with touchscreen
designed for all 2N IP intercoms
2N® Indoor Compact User Manual
VoIP Phones
Part No. 91378358
Axis Part No. 01421-001
Part.No. 91378357
Axis Part No. 01422-001
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Grandstream GXV3240 VoIP video telephone
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GXV3240 is the successor to the popular GXV3140
model, which provides comfortable video calls in
the IP network. Touchscreen and keypad control.
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Grandstream GXV3275 VoIP video telephone
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GXV3275 is the successor to the popular GXV3175
model, which provides comfortable video calls in
the IP network. Touchscreen control.
Mounting Accessories
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2N Part No.
91378800
Axis Part No.
01700-001
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Flush mounting box is necessary for brick/plasterboard walls.
Not included in the 2N® Indoor Compact package.
2N® Indoor Compact User Manual
2N Part No.
91378803
Axis Part No.
02320-001
2N Part No.
91378802
Axis Part No.
02039-001
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Wall mounting box for 2N answering units
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Not included in the 2N® Indoor Compact package.
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2N Indoor answering unit desk stand.
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Not included in the 2N® Indoor Compact package.
2N® Indoor Compact User Manual
1.3 Terms and Symbols Used
The following symbols and pictograms are used in the manual:
Safety
•
Always abide by this information to prevent persons from injury.
Warning
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Always abide by this information to prevent damage to the device.
Caution
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Important informationfor system functionality.
Tip
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Useful informationfor quick and efficient functionality.
Note
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Routines or advice for efficient use of the device.
2N® Indoor Compact User Manual
1.4 Safety Precautions
The manufacturer reserves the right to modify the product in order to improve its qualities. The
manufacturer continuously responds to the clients' requirements by improving the software.
Refer to the www.2n.comcompany websites for the latest 2N®Indoor Compact firmware and
User Manual.
•
Where necessary, the device can be installed at a safe distance from the prohibited area
and an Ethernet cable can only be carried to the required site.
•
Install 2N®Indoor Compact out of reach of sensitive devices and human bodies as it
emits electromagnetic interference.
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Refer to6.Technical Parameters for the range of operating temperatures.
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The device may not be operated at places exposed to direct sunlight or near heat sources.
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2N®Indoor Compact is designed for indoor use. It may not be exposed to rain, flowing
water, condensing moisture, fog, and so on.
•
It may not be exposed to aggressive gases, acid and solvent vapors, etc.
It is designed for LAN connection.
Caution
•
This product and its installation and configuration techniques are not intended for
persons with diminished physical, sensory or mental capacities or persons with
limited experience and knowledge unless expertly supervised or duly advised as to
the use of this product by a person responsible for their safety.
2N® Indoor Compact User Manual
2. Description and Installation
This section describes how to install and connect 2N®Indoor Compact properly.
Here is what you can find in this section:
•
2.1 Before You Start
•
2.2 Brief Installation Guide
•
2.3 Installation Conditions
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2.4 2N® Indoor Compact LAN Location via 2N® Network Scanner
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2.5 IP Address Lookup
2.1 Before You Start
Package Completeness Check
Please check the product delivery before starting installation: Contents:
1
2 External power and doorbell button terminals
1 Certificate of ownership
1 2.5 mm hexagon key wrench
1 Quick Start manual
1 Display cleaning cloth
2N®Indoor Compact
2N® Indoor Compact User Manual
Front Layout
1.
Display
2.
Microphone
3.
MENU buttons
4.
Lock button
5.
Call end button
6.
Speaker
7.
Anchoring holes
8.
Call answering button
2N® Indoor Compact User Manual
Backside Connectors
1.
External induction loop output
2.
Reset button
3.
Doorbell button input
4.
12 V / 1 A DC power supply input
5.
Ethernet
2N®Indoor Compactis designed for flush mounting (brick, plasterboard, wood). Use the flush
mounting box (Part No. 91378800), which is not included in the package. Alternatively, the
product can be mounted into a desk stand (Part No. 91378802), which is not included in the
package.
Caution
•
Before starting the mechanical installation on a selected place, make sure
carefully that the preparations connected with it (drilling, wall cutting) cannot
damage the electrical, gas, water and other existing wires and pipes.
2N® Indoor Compact User Manual
Cut a circular hole in the wall of the diameter of 103 mm and depth of 50 mm before installation.
It is assumed that all necessary cables of the maximum length of 25 cm will lead to the hole.Put
the flush mounting box in the hole to make sure that the hole is deep enough.If the hole
complies with the box size, wall in the box and level the box using a water level on the holding
clips. When the mortar hardens, break off the clips and cap the box with the cover provided. Use
anchoring elements to fix the device into plasterboard.
2N® Indoor Compact User Manual
Downloads
Drilling template.pdf
Use a 2.5 mm hexagon key wrench (included in the 2N®Indoor Compact delivery) for fitting 2N
Indoor Compact into the flush mounting box.
Note
•
While flush mounting2N®Indoor Compactrespect the local standards concerning
installation of electronic devices on flammable materials.
®
2N® Indoor Compact User Manual
2.2 Brief Installation Guide
Remove the cover from the walled-in 2N®Indoor Compact flush mounting box. Remove the preprepared cabling, UTP cable, doorbell twin cable and power supply cable. Shorten the cables to
150 mm or less as required. Connect the doorbell twin cable or power supply cable to the
connector provided. Crimp the RJ-45 connector onto the UTP cable. Take2N®Indoor Compact
and lean its bottom edge against the wall below the flush mounting box. First plug the green
power/doorbell connector. Connect the LAN connector. Put the cables carefully in the pre-
drilled 2N®Indoor Compact back slot to prevent them from blocking any horizontal levelling
movement during the final installation stage. Insert 2N®Indoor Compact in the flush mounting
box making sure that it clicks onto the levelling pins, which allow for a 5–6° inclination on either
side for accurate horizontal levelling. Apply the box screw nuts with the hexagon key wrench
provided. Level 2N®Indoor Compact with a water level and tighten the screws gently.Now
2N®Indoor Compact is ready for basic operation.
2N®Indoor Compact consumption with variable power supplies:
Supply type Consumption
PoE, IEEE 802.3af 12 W
12 V / 1 A 12 W
2N® Indoor Compact User Manual
Warning
•
Do not connect any external power supply if PoE is used and vice versa.
•
If you use a power adapter other than the recommended one, do not exceed the 12
V rated supply voltage. Also check the supply voltage polarity. Higher voltage
values or misconnections may result in an irreplaceable device damage.
2N® Indoor Compact User Manual
2.3 Installation Conditions
Make sure that the following2N®Indoor Compact installation conditions are met:
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There must be enough space for the device installation.
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The device is designed for vertical wall mounting (perpendicular to the floor) in the height
of up to 120 cm above the floor.If necessary, operate the device in a position other than as
aforementioned for a short time only, for quick testing purposes in a servicing center, for
example.
•
Exceeding the allowed operating temperature may not affect the device immediately but
leads to premature ageing and lower reliability. For the acceptable range of operating
temperatures and relative humidity values refer to Technical Parameters.
•
The device is not designed for environments with increased vibrations such as means of
transport, machine rooms and so on.
•
The device is not intended for dusty environments and places with unstable humidity and
abrupt temperature changes.
•
Thedevice may not be exposed to aggressive gas, acid vapors, solvents, etc.
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The device is not intended for direct connection into the Internet/WAN.
•
The device must be connected to the Internet/WAN via a separating active network
element (switch/router).
•
The device is designed for indoor use. It may not be exposed to rain, flowing water,
condensing moisture, fog, etc.
•
The device cannot be operated on places exposed to direct sunshine and near heat
sources.
•
Keep some free space above and below the device to allow air to flow and conduct heat
away.
•
No strong electromagnetic radiance is allowed on the installation site.
•
Make sure that the VoIP connection is configured properly according to the SIP and other
VoIP recommendations.
•
It is recommended that the power adapter be connected to the mains via a UPS and
reliable overvoltage protection.
Power Supply Connection
You can feed 2N®Indoor Compact as follows:
1.
Use a 12 V / 1 A DC power adapter connected to the backside terminal board.
2.
Use an Ethernet cable connected to a PoE supply or PoE supporting Ethernet switch/
router.
PoE Supply Connection
Use a standard straight RJ-45 terminated cable to connect2N®Indoor Compact to the Ethernet.
The device supports the 10BaseT and 100BaseT protocols. The Ethernet connection state is
2N® Indoor Compact User Manual
indicated by a hung-up receiver symbol . If the symbol flashes, the device is disconnected
from the network.
Caution
•
Factory reset results in a change of the Ethernet interface configuration!
•
A defective Ethernet cable may lead to a high packet loss in the Ethernet and
subsequent instability and poor call quality!
Warning
•
Do not connect any external power supply if PoE is used and vice versa.
•
Connection of a defective or improper power supply may lead to a temporary or
permanent device failure.
Ethernet cable connector Ethernet socket
Firmware Upload
We recommend you to upgrade the 2N® Indoor Compact firmware during installation. Refer
towww.2n.comfor the latest FW version. Refer to3.2.5 System for the firmware upgrade
procedure.
2N® Indoor Compact User Manual
2.4 2N® Indoor Compact LAN Location via 2N® Network Scanner
2N®Indoor Compactis configured via the administration web server. Connect the device to the
LAN IP and make sure it is properly powered.
2N®Network Scanner Description
The application helps find the IP addresses of all the 2N®Indoor Compact devices in the LAN.
Download the app from the 2N web sites (www.2n.com). Make sure that Microsoft .NET
Framework 2.0 is installed for successful app installation.
1.
Run the 2N®Network Scanner.
2.
Use the Setup Wizard for successful installation.
2N®IP Network Scanner Installer
3.
Having installed the 2N®IP Network Scanner, start the application using the Microsoft
Windows Start menu.
Once started, the application begins to automatically search for all the 2N IP intercoms in the
LAN including their smart extensions (2N® Indoor Compact,2N®Indoor Talk,2N®Indoor
Touch), which are DHCP/statically assigned IP addresses. All the devices are displayed in a table.
2N® Indoor Compact User Manual
2N® IP Network Scanner
1.
Select the 2N®Indoor Compact device to be configured and right-click it. Select
Browse…… to open the 2N®Indoor Compact administration web interface login window
for configuration. To change the device IP address, select Config and enter the required
static IP address or activate DHCP. The default configuration password is 2n. If the found
device is grey highlighted, its IP address cannot be configured using this application. In
that case, click Refresh to find the device again and check whether multicast is enabled in
your network.
Tip
•
Double click the selected row in the 2N®IP Network Scannerlist to access
the device web interface easily.
2N® IP Network Scanner IP Address Change
2N® Indoor Compact User Manual
2.5 IP Address Lookup
To look up the device IP address, take the following steps: Use the free 2N® Network Scanner
application or view the information on the device display.
To find the 2N®Indoor Compact IP address via the 2N®Network Scanner, follow the steps
mentioned in the previous subsection, 2.4 2N® Indoor Compact LAN Location via 2N® Network
Scanner.Once started, the application begins to automatically search for all the 2N IP
intercoms in the LAN including their smart extensions (2N®Indoor Compact,2N®Indoor
Talk,2N®Indoor Touch), which are DHCP/statically assigned IP addresses. All the devices are
displayed in a table including the IP addresses assigned to them.
To find the 2N®Indoor Compact IP address using the display, press any key on the display to
quit the sleep mode. Click the right-hand lower button at the icon on the home screen to
display the Settings menu. Find the IP address information in the Settings / System / About
device menu.
2N® Indoor Compact User Manual
Dynamic/Static IP Address Switching
To be connected to the LAN properly, 2N®Indoor Compact has to be assigned a valid IP address
or obtain the IP address from the LAN DCHP server. Configure the IP address and DHCP in the
System / Network menu.
•
Use DHCP server – enable automatic obtaining of the IP address from the LAN DHCP
server. If there is no DHCP server or the DHCP cannot be used in your network, use the
manual network setting.
•
Static IP address – static IP address of the device. The address is used together with the
parameters below unless Use DHCP server is enabled.
•
Network mask – set the network mask.
2N® Indoor Compact User Manual
•
Default gateway – address of the default gateway, which provides communication with
off-LAN equipment.
•
Primary DNS – primary DNS address for domain name-to-IP address translation.
•
Secondary DNS – secondary DNS address where the primary DNS is unavailable.
2N® Indoor Compact User Manual
3. Configuration
•
3.1 Factory Reset
•
3.2 Software Configuration
Login
Fill in the 2N®Indoor Compact address or domain name into the internet browser to display the
login screen. The default login user name and password are as follows:
•
Username:Admin
•
Password:2n
Should the login screen fail to appear, you must have typed a wrong IP address/port or
the2N®Indoor Compact administration web server has been switched off. To find the correct IP
address, use the 2N®Network Scanner as described in 2.4 2N® Indoor Compact LAN Location
via 2N ® Network Scanner.
Language Selection
Use the menu in the right-hand upper corner of the web interface to select language.
Language Selection
3.1 Factory Reset
Reset Button
Located among the main unit connectors, the Reset button helps you reset the factory default
values, restart the device, find the device IP address and switch the static/dynamic mode.
IP Address Finding
Follow the instructions below toidentify thecurrent IP address:
•
Press and hold the RESET button.
•
Wait until the red and green LEDs go on simultaneously on the device and the acoustic
signal can be heard (approx. 15–35 s).
•
Release the RESET button.
•
The device automatically announces the current IP address.
2N® Indoor Compact User Manual
Note
•
The delay after pressing RESET till the first light and sound signalling is set to 15–
35 s depending on the 2N IP intercom/answering unit model used.
•
15 s is the valid value for 2N®Indoor Compact.
Static IP Address Setting
Follow the instructions below to switch on theStatic IP addressmode (DHCP OFF):
•
Press and hold the RESET button.
•
Wait until the red and green LEDs go on simultaneously on the device and the acoustic
signal can be heard (approx. 15–35 s).
•
Wait until the red LED goes off andthe acoustic signal can be heard (approx. for
another 3 s).
•
Release the RESET button.
The following network parameters will be set after restart:
•
IP address: 192.168.1.100
•
Network mask: 255.255.255.0
•
Default gateway: 192.168.1.1
2N® Indoor Compact User Manual
Dynamic IP Address Setting
Follow the instructions below to switch on theDynamic IP addressmode (DCHP ON):
•
Press and hold the RESET button.
•
Wait until the red and green LEDs go on simultaneously on the device and the acoustic
signal can be heard (approx. 15–35 s).
•
Wait until the red LED goes off andthe acoustic signal can be heard (approx. for
another 3 s).
•
Wait until the green LED goes off and the red LED goes on again andthe acoustic signal
can be heard (approx. for another 3 s).
•
Release the RESET button.
Factory Reset
Follow the instructions below toreset the factory default values:
•
Press and hold the RESET button.
2N® Indoor Compact User Manual
•
Wait until the red and green LEDs go on simultaneously and the acoustic signal can be
heard (approx. 15–35 s).
•
Wait until the red LED goes off andthe acoustic signal can be heard (approx. for
another 3 s).
•
Wait until the green LED goes off and the red LED goes on again andthe acoustic signal
can be heard (approx. for another 3 s).
•
Wait until the red LED goes off andthe acoustic signal can be heard (approx. for
another 3 s).
•
Release the RESET button.
Device Restart
Press the RESET button shortly (< 1 s) to restart the system without changing configuration.
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