FMI VEF21B, CGEF23B User Manual

ELECTRIC FIREPLACE/INSERT MODELS CGEF23B AND VEF21B
SAFETY INFORMATION AND INSTALLATION MANUAL
Patent No. 7,219,456 B1
Read these instructions completely before beginning installation. Failure to follow them could cause a heater malfunction resulting in serious injury and/or property damage.
WARNING: All electric heaters have hot and arcing
or sparking parts inside. Do not use it in areas where
gasoline, paint or ammable liquids are or are stored.
This replace meets the construction and safety stan-
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
For more information, visit www.fmiproducts.com
TABLE OF CONTENTS
Safety .................................................................. 2
Listing Approvals ................................................. 3
Product Dimensions ............................................ 3
Product Identication ........................................... 4
Unpacking and Testing ........................................ 4
Locating Fireplace ............................................... 4
Installation ........................................................... 5
Finishing .............................................................. 7
Operation ............................................................. 7
SAFETY
WARNING: Improper installa­tion, adjustment, alteration, ser­vice or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult
a qualied installer.
CAUTION: Do not expose the heater to the elements (such as rain, etc).
Do not place clothing or other
ammable material on or near rebox. Never place any objects on the replace.
Carefully supervise young chil­dren when they are in the room
with replace.
Fireplace becomes very hot when running. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow sur­faces to cool before touching.
Do not install replace directly
on carpet or similar surface which may restrict air circulation beneath unit.
When using electrical heaters, basic precau­tions should always be followed to reduce
the risk of re, electric shock and injury to
persons, including the following:
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Cleaning and Maintenance .................................. 8
Technical Service................................................11
Replacement Parts ............................................ 12
Accessories ....................................................... 12
Wiring Diagram .................................................. 12
Troubleshooting ................................................. 13
Parts .................................................................. 14
Warranty ...............................................Back Page
1. Read all instructions before using this heater.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from front of heater.
3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfac­es. The grill directly in front of heater outlet becomes hot during heater operation.
4. Extreme caution is necessary when any heater is used by or near children or inva­lids and whenever heater is left operating and unattended.
5. Always unplug heater when not in use.
6. Do not operate any heater with a damaged cord or plug or if heater malfunctions or has been dropped or damaged in any way. Return heater to authorized service facility for examination, electrical or mechanical
adjustment or repair.
7. Do not use outdoors.
8. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
9. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the
like. Arrange cord away from trafc area
and where it will not be tripped over.
10. To disconnect heater, turn controls to the OFF before removing plug from outlet.
11. Do not insert or allow foreign objects to
enter any ventilation or exhaust opening
as this may cause an electric shock or re
or damage the heater.
12. To prevent possible re, do not block air
intakes in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
13. Always use properly grounded fused and polarized outlets.
120926-26C2
SAFETY
17"
8"
19"
17"
8"
23"
Continued
14. A heater has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint or ammable liquids or
vapors are used or stored.
15. Use this heater only as described in this manual. Any other use not recommended
by the manufacturer may cause re, elec­tric shock or injury to persons.
16. Avoid the use of an extension cord be­cause the extension cord may overheat
and cause a risk of re. However, if you
have to use an extension cord, the cord should be No. 14 AWG minimum size and rated not less than 1875 WATTS.
17. Always use ground fault protection where
required by electrical codes.
LISTING APPROVALS
This heater has been tested in accordance
with the CSA Standards for xed and location-
dedicated electric room heaters in the United States. All components are UL or CSA safety
certied.
If you need assistance during installation, please contact your local dealer or the FMI PROD­UCTS, LLC at 1-866-328-4537.
18. Always disconnect power before perform­ing any cleaning, maintenance or reloca­tion of heater.
19. To prevent a possible re, do not burn
wood or other materials in this heater.
20. To prevent electric shock or re, always
use a certified electrician should new
circuits or outlets be required.
21. When transporting or storing heater, keep in a dry place.
22. Control panel door gets hot during opera­tion. Open door by pressing on right side. A spring magnet will disengage. Pull door down to open.
Description: 23" Fireplace/Insert Voltage: 120 Watts: 1500 Amps: 15 Amp
Grounded Circuit
Note: This heater must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Cana­dian Electric Code, CSA C22.1 as appropriate.
PRODUCT DIMENSIONS
120926-26C 3
Figure 1 - Heater Dimensions
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Heater Flame Ember
Control Panel Door
PRODUCT IDENTIFICATION
Handle
Heater
Control
Flame Control
Ember Control
Heat Vents
(Behind Door)
Front Glass
Back Glass
Remote
Log Set
Figure 2 - Product Identication
UNPACkING AND TESTING
Carefully remove unit from box. Prior to permanently installing unit, test to make sure unit operates properly. To do this, plug unit's power supply cord into a conveniently located 120-volt grounded outlet.
CAUTION; The unit's power supply cord must be connected to a properly grounded and pro­tected 120-volt outlet. Always use ground fault protection where
required by the electrical code.
LOCATING FIREPLACE
WARNING: Due to high tem­peratures, this heater should
be located out of trafc. Keep
combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from the front of the heater.
ON/OFF Power Button
Thermocouple
WARNING: Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, return the unit to an authorized service facility for examination, electrical or me­chanical adjustment or repair.
NOTICE: Minimum and maximum clearances must be maintained at all times. Illustrations throughout
these instructions reect typical
installations and are for design purposes only. Actual installa­tions may vary slightly due to individual preferences.
WARNING: Never locate this heater where it may fall into a bath­tub or other water container.
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WARNING: To prevent contact with sagging or loose insulation, the heater must not be installed against vapor barrier or exposed insulation. Localized overheating could occur and a
re could result.
120926-26C4
LOCATING FIREPLACE
Continued
CAUTION: Do not expose the heater to the elements (such as rain, etc.)
CAUTION: Wear gloves and safety glasses for protec­tion during installation and maintenance.
This electric replace can be installed in a
mantel, framed into a wall or installed into an
existing replace. If installing into a mantel,
follow mantel’s assembly instructions.
INSTALLATION
Figure 3 illustrates a variety of ways the heater may be located in a room. The heater may
be installed directly on the oor or raised on
a hearth.
Corner Installation
Framed Into Wall
Mantel Installation
Figure 3 - Heater Locations
or Existing Fireplace
WARNING - RISK OF FIRE! The power cord must not be pinched or against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of re,
electric shock or personal injury.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange
cord away from trafc areas and
where it will not be tripped over.
WARNING - RISK OF FIRE!
To prevent a possible re, do
not block air intake or exhaust in any manner. Do not use on soft surfaces where openings may become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation
against the rebox.
WARNING: If the information
in these instructions is not fol-
lowed exactly, a re or explosion
may result causing property dam­age, personal injury or death.
120926-26C 5
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Do not store or use gasoline or other ammable vapors in the vi­cinity of this or any other heater.
INSTALLING FIREPLACE
Select a suitable location that is not suscep­tible to moisture and is a safe distance from
drapes, furniture and high trafc areas.
Note: Follow all national and local electrical codes. This insert can be installed into either
an existing replace or as new construction/
renovation.
Installing in Mantel
1. Assemble mantel according to mantel instructions.
2. Locate mantel near a wall (or corner depending on mantel type) close to a power source. You may have to alter base
boards to t mantel ush against wall.
3. Insert replace into front of mantel. Be careful not to scratch nish on base. Fire­place will t ush against front of mantel.
4. Plug replace into power source. Push mantel with replace into nal location.
Existing Fireplace Installation
1. Thoroughly clean out existing replace
and hearth area.
2. Seal all drafts, vents or ash clean-outs
with berglass insulation. Seal ue. Once
sealed, close damper to stop debris from falling onto unit.
3. If existing re box is susceptible to mois­ture, cap top of chimney ue to prevent inltration of water.
INSTALLATION
Continued
Note: It is strongly advised that you hire a
qualied professional to undertake this step
in order to prevent personal injury. Once the
ue is capped, chimney is no longer suitable
for wood burning.
Note: Do not install this unit into a replace
that is prone to dampness; the area of instal­lation must be dry.
4. Plan the power supply. If an existing
grounded outlet is near replace, power cord can run along front of replace. If
cord is not long enough to reach outlet, a grounded extension cord minimum AWG No. 14 and rated to a minimum of 1875 watts, may be used. If you plan to cut or drill
a hole in existing replace for wiring, it is
best to hire a professional to do this step in
order to prevent personal injury. To reduce the risk of re, do not run power cord under
rugs, carpets, etc. Arrange power supply
cord away from high trafc areas where it
may pose a tripping hazard.
WARNING: The solid fuel/gas
replace has been converted for
use with an electric insert and cannot be used for original fuels unless all original parts have
been replaced and the replace
has been reapproved by the au­thority having jurisdiction.
New Construction or Renovation
1. Select a location at least 3 feet (0.9 m) away from combustible materials such as curtains or drapes, furniture, bedding, paper, etc.
2. Mark desired location on oor and store
unit in a safe, dry and dust free location.
3. Frame in an opening leaving at least 1/4" (6 mm) around the edge of the unit (see ). Any new wiring must be done in compliance with local and national codes and other ap­plicable regulations in order to reduce the
risk of re, electric shock or other injuries.
Therefore, it strongly recommended that you hire a professional to complete any such work.
4. Plan you power supply route. See step 4 of Framing
Framing
Figure 4, shows a typical framing of this heater
using combustible materials. All required
clearances to combustibles must be adhered
to. Header height is measured from the base
of the heater.
Tools and building suppli es r equired for
installation:
• Saw • Square
• Pliers • Gloves
• Hammer • Level
• Phillips screwdriver • Surround
• Framing materials • Electric drill/bits
• Tape measure
• Wall-nishing materials
• Caulking material
CAUTION: Provide adequate
clearances around the air open-
ings and adequate accessibility
clearances for servicing and proper operations.
22.5"
Header Height
17.5"
8.5"
Note: The height that a combustible
mantel is tted
above the heater is dependent on thea minimum of 1" above the front.
Figure 4 - Framing Heater for New
0.75" - 0.50"
Construction/Renovation
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120926-26C6
INSTALLATION
Heater Flame Ember
Continued
Installing as Insert
Once the site has been prepared, the replace
insert can be installed.
1. Make sure power switch is in the OFF position.
FINIShING
WARNING: Control panel door
on this heater cannot, in any way,
be covered as it may create a re
hazard.
Combustible Finishing Material: Materials
made of or surfaced with wood, compressed
paper, plant bers, plastics or any material capable of igniting and burning, whether ame
proofed or not, plastered or unplastered (this includes drywall).
Noncombustible Finishing Material : Ma­terials which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters or combinations thereof or have a
re rating of zero.
OPERATION
The controls (see Figure 5) are located behind hinged control panel door. If using heater, con­trol panel door will be hot during and immedi­ately after operation. Open door by pressing on right side. A spring magnet will push door forward. Pull door down to open.
1. Plug in electric replace.
2. Turn on lighted power switch (see Figure 5).
3. Adjust Flame and Ember to desired set­tings using the control pad on replace or
remote control (see Figure 6). Figure 7,
page 8, shows replace settings available.
Default settings are circled. Press control pad or remote control buttons once and
release to adjust settings.
The heater works with a thermostat when
turned on. It will shut off when room reaches approximately 86° F (30° C).
Flame Control
Heater
Control
Ember Control
2. Plug replace into a 15-amp/120 volt,
grounded outlet.
3. Push fireplace insert so that the trim is
against the nished mantle or wall surface.
FINISHING CHECKLIST
• Power supply service must be completed prior to nishing to avoid reconstruction.
• Grills and air openings cannot be covered
in any circumstances.
Note: The heater is a zero clearance replace and may be nished with combustible or non­combustible nishing materials.
When using paint or lacquer to finish the
mantel, they must be heat resistant to prevent discoloration.
4. When using remote control, aim remote
at sensor located in center of unit just
above log set. IMPORTANT: This remote control must remain within 20 feet (6 m)
of replace to be effective.
5. When power switch is turned off, re-
place settings go back to default (see Figure 7, page 8).
Figure 5 - Controls For Electric Fireplace
120926-26C 7
Lighted Power Switch
Figure 6 - Remote Control For Electric
Fireplace
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OPERATION
Continued
FLAME Off Low Medium High
EMBER Off Low Medium High
HEATER Off On
Figure 7 - Fireplace Settings (Default Settings are Circled)
CLEANING AND MAINTENANCE
WARNING: Always discon­nect power and allow the heater to cool before performing any cleaning, maintenance or reloca­tion of this heater. Turn controls to OFF and remove plug from outlet or turn off circuit breaker to heater.
To service electric replace it may be neces­sary to remove it from the mantel or enclosure in which it is installed. Let unit cool completely before cleaning or servicing.
CLEANING FIREBOX
1. Open control panel door by pressing on right side. A spring magnet will push door forward. Pull door down to open.
2. Remove 2 screws holding front trim in place. Pull gently to remove trim (see Figure 8). There are magnets on the lower portion of trim (see Figure 8)
3. With gloves and safety glasses in place, remove 4 screws from glass retainer brackets (2 per bracket).
4. Carefully remove front glass and brackets (see Figure 9).
5. Using a brush vacuum attachment, gently clean compartment.
6. After cleaning compartment, replace front glass, screw, bracket and trim.
Control Panel Door
Screws
Trim
Magnets on Back of Trim
Figure 8 - Removing Trim
Bracket
Front Glass
Figure 9 - Removing Brackets and Front
Screws
Bracket
Glass
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120926-26C8
CLEANING AND MAINTENANCE
Continued
REPLACING LOG
1. Follow steps 1 through 4 of Cleaning Firebox, page 8.
2. Remove screws from each side of log that secures log to base and remove log (see Figure 9, page 8).
3. Install new log using screws removed in step 2.
4. Replace front glass, bracket and screws.
5. Replace trim.
Ember LED Strip with Standoffs
4. Disconnect heater/blower wires from main circuit board.
5. Remove screws holding heater/blower to top panel (see Figure 11).
6. Remove brackets from heater/blower (see Figure 12). Save brackets and screws.
7. To remove heater from blower, remove 4 screws (2 per side).
8. If replacing blower, remove screws from brackets on blower. Install brackets to new blower.
9. Re place blow er or heate r. Repla ce screws removed in step 7 (see Figure 13, page 10).
10. Hold heater/blower with brackets in place
against top panel and replace screws removed in step 5.
11. Reconnect wires to main circuit board (see Wiring Diagram, page 12).
12. Replace top panel and screws.
13. Replace trim.
Screws Securing
Heater/Blower
Top Panel Screws
Log
Figure 10 - Removing Log and Ember
LED
REPLACING EMBER STRIP
1. Follow steps 1 and 2 under Replacing Log.
2. Locate ember LED strip (see Figure 10). Disconnect wire (right side).
3. Remove ember LED strip by squeezing
top of standoffs and discard.
4. Connect new ember LED strip using exist­ing standoffs.
5. Reconnect wire to LED strip.
6. Follow steps 3 and 4 under Replacing Log.
Figure 11 - Removing Top Panel and
Heater/Blower
Brackets
REPLACING HEATER/BLOWER
1. Follow steps 1 and 2 of Cleaning Firebox, page 8.
2. Remove screws from around top panel of
rebox (see Figure 11).
3. There are several wires attached to the top panel. Carefully lift top panel.
120926-26C 9
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Figure 12 - Removing Brackets from
Heater/Blower
CLEANING AND MAINTENANCE
Continued
Blower
5. Reconnect wires to main control board (see Wiring Diagram, page 12).
6. Replace top panel and screws.
7. Replace trim
Transformer
Main Control Board
Heater
Figure 13 - Removing Heater from
Blower
REPLACING TRANSFORMER
1. Follow steps 1 through 3 under Replacing Heater/Blower, page 9.
2. Disconnect transformer wires from control board.
3. Remove screws from outside of rebox
surround to remove transformer (see Figure 14).
4. Remove and discard transformer.
5. Place new transformer against inside
of rebox surround and replace screws
removed in step 3.
6. Reconnect transformer wires to control board (see Wiring Diagram, page 12).
7. Replace top panel and screws.
8. Replace trim
Transformer
Screws
Standoffs
Figure 15 - Control Board
REPLACING SETTINGS CONTROL BOARD
1. Follow steps 1 through 3 under Replacing Heater/Blower, page 9.
2. Disc on nect wir es from main control board.
3. Remove screws from bracket to remove settings control board.
4. Place new settings control board into posi­tion making sure each control is aligned with slot in panel. Install using screws from step 3. DO NOT overtighten. This will damage control board.
5. Reconnect wires to main control board (see Wiring Diagram, page 12).
6. Replace top panel and screws.
7. Replace trim
Figure 14 - Removing Transformer
REPLACING MAIN CONTROL BOARD
1. Follow steps 1 through 3 under Replacing Heater/Blower, page 9.
2. Disconnect wires to main control board.
3. Squeeze top of standoffs to remove main
control board and discard.
4. Gently push new control board o nto standoffs to install.
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Screws
Settings Control Board
Figure 16 - Replacing Settings Control
Board
120926-26C10
CLEANING AND MAINTENANCE
Continued
REPLACING FLAME GENERATION LED
1. Follow steps 1 through 4 under Cleaning Firebox, page 8
2. Remove screws from each side of log that secures log to base and remove log (see Figure 10, page 8).
3. Remove screws from sides and back of
bottom panel of rebox.
4. Gently lay unit on its back.
5. There are several wires attached to bot­tom panel. Carefully remove panel.
6. Disconnect wires from motor and LED drum assembly.
7. Remove screws from bottom panel to remove assembly.
8. If motor on assembly fails, loosen clamps (see Figure 17). Remove screws from
motor. Hold universal joint while removing
motor and discard.
9. Install new motor. Slide motor shaft into
universal joint and tighten clamps.
10. Hold LED drum assembly in place on
bottom panel and replace screws.
11. Reattach wires to motor and LED drum.
Note: LED drum wires are polarity sensi­tive and must be connected correctly. White wire plugs onto left terminal and red wire plugs onto right terminal. Motor wires can be connected to either terminal.
White Wire
Screws
Clamps
Figure 17 - Flame Generation LED Drum
Red Wire
Assembly
LED Drum Assembly
Motor
12. Replace replace bottom panel. Set re­place upright and replace screws.
13. Replace log, glass and bracket.
14. Reinstall replace and replace trim.
CLEANING OR REPLACING BACK SCREEN (GLASS)
1. The glass is cleaned in the factory during assembly. During shipment, installation, handling, etc. glass surface may collect dust particles. These can be removed
by bufng lightly with a clean damp cloth
(water only). Glass should be completely dried with a lint free cloth or paper towel.
2. In the event of glass breakage, vacuum all remaining glass pieces with a shop vac. DO
NOT VACUUM WHILE PIECES ARE HOT.
Replace glass only with replacement part
specically for this heater. Never substitute
material. Only fully tempered soda lime safety glass may be used on this heater.
3. To access glass to clean or replace, follow steps 1 and 7 under Replacing Flame Generation LED. Set aside bottom panel.
4. Remove screws securing log base to unit. Carefully remove log base from unit.
5. Using gloves, gently remove glass panel by sliding it toward you. There is a rubber bumper on each corner of glass.
6. Clean glass as instructed in step 1 or replace glass.
7. Using gloves, reinstall glass by gently
sliding, smooth side toward replace front,
into brackets on either side that hold glass in place.
8. Replace log base.
9. Follow steps 11 and 14 under Replacing Flame Generation LED.
TEChNICAL SERVICE
You may have further questions about instal­lation, operation or troubleshooting. If so, contact FMI PRODUCTS, LLC at 1-866-328-
4537. When calling please have your model
and serial numbers of your heater ready. This information is located on the inside of the control panel door (Figure 2, page 4).
You can also visit our web site at www.fmiproducts.com.
120926-26C 11
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REPLACEMENT PARTS
SETTINGS CONTROL BOARD
WBL21.PCB
1 V21 4
1 SCB 4
ON/OFF POWER
2
3
1
POWER CORD SETS
RED
WHITE
BLACK
BLACK
BLACK
BLK WHT RED
BRW BLU BRW LDA MTR LDS
RCS
THM
SCL
120V/650W*2 120V/14W
24V/15W
120V/4W 24V/1W
SCARLET
BROWN
BROWN
BLUE
BLOWER
HEATER
HEATER
THERMOCOUPLE
HEATER/BLOWER
ASSEMBLY
WHITE
D
Syn. MOTOR
LED
V33
MODEL MF500
REMOTE SENSOR
THERMOSTAT
LED EMBER STRIP
TRANSFORMER
120V/60HZ
(12V+12V)/700MA
TF1TF
P/N FF203-0014-9000 (Rev. A)
19" 21" 23" FIREPLACE CONTROL DIAGRAM
PCB BOARD AND FUNCTION CONTROL ASSEMBLY
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call FMI PRODUCTS, LLC at 1-866­328-4537.
ACCESSORIES
Purchase these accessories from your local dealer. If they can not supply these accesso­ries, call FMI PRODUCTS, LLC at 1-866-328­4537 for information. You can also write to the address listed on back this manual.
When calling, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to the factory.
21" WALL MANTELS WITH BASE AND TRIM
W21TU - 21" Wall Mantel, Unnished,
Traditional W21TO - 21" Wall Mantel, Oak Stain, Traditional
21" CORNER MANTELS WITH BASE AND TRIM
C21TU - 21" Corner Mantel, Unnished,
Traditional C21TO - 21" Corner Mantel, Oak Stain, Traditional
WIRING DIAGRAM
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120926-26C12
TROUBLEShOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualied service person should service and repair heater.
OBSERVED PROBLEM
Fireplace turns off and will not turn on
Flame is not moving
Flame is not visible
Log set and/or ember is not glowing
Flame sputters/ashes
Remote control does not work
Fireplace will not come on when
switch is ipped to ON
Heater does not provide heat
when turned on
120926-26C 13
POSSIBLE CAUSE REMEDY
1. Fireplace has overheated and safety devise has cause thermal switch to disconnect or home circuit breaker has opened
1. Loose wiring
2. Flame motor defective
1. Wiring is loose
1. Wiring is loose
1. Flame motor is defective
2. Flame generation contacts dirty/obstructed
1. Low batteries
2. Not aiming control correctly
3. D efective remote control and/or sensor
1. Fireplace is not plugged in to an electrical outlet
2. Control failure
3. Breaker tripped
1. Thermal switch has been tripped
2. C ircuit breaker has been tripped
3. Wiring is loose
4. Heater is defective
5. Thermostat cycled off
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1. Reset switch by turning main power switch off and waiting 5 minutes then turning it back on or reset circuit breaker
1. I n spe c t wi rin g fo r lo ose connections
2. Call a qualied service techni­cian to replace ame motor
1. D i s c o n n e ct from p o w e r source and inspect wiring for loose connections and repair or replace if necessary
1. D i s c o n n e ct from p o w e r source and inspect wiring for loose connections and repair or replace if necessary
1. Call a qualied service techni­cian to replace ame motor
2. D isconnec t power. Follo w steps to replace ame gen­eration LED. Clean contacts with dry cloth.
1. R ep lace AA A batteries in remote control
2. Aim control at sensor located directly behind glass screen in
center of unit just above logs
3. Replace remote control and/ or sensor
1. Check plug
2. Call a qualied service tech­nician to replace control
3. Reset breaker
1. Turn unit off and unplug unit for 5 minutes. Plu g back in and turn unit on. If plug cannot be reached, follow directions for tripped circuit breaker
2. Turn off circuit breaker that supplies electricity to unit. Wait 5 minutes then ip cir­cuit breaker back on
3. D i s c o n n e ct from p o w e r source and inspect wiring for loose connections and repair or replace if necessary
4. Replace heater
5. Change to higher setting
13
18
19
8
12
9
21
16
5
1
17
4
2
11
10
15
7
14
6
3
20
MODELS CGEF23B AND VEF21B
PARTS
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120926-26C14
PARTS
MODELS CGEF23B AND VEF21B
This list contains replaceable parts used in your replace. When ordering parts, follow the
instructions listed under Replacement Parts on page 12 of this manual.
KEY NO. PART NO. DESCRIPTION QTY.
1 120925-30 Blower 1 2 120926-06 Rear Glass (Screen) 1 3 120926-05 Log Set 1 4 120926-07 Flame Effect Mirror 1 5 120926-32 Magnetic Catch 1 6 120926-09 Main Control Board and Standoffs (5) 1 7 120927-10 Transformer 1 8 120927-11 Heater 1 9 120926-12 Settings Control Board 1 10 120926-13 LED Drum Assembly 1 11 120927-14 Motor (Drum) 1 12 120926-15 LED Ember Strip 1 13 120926-20 Remote Control 1 14 120927-21 Remote Control Sensor 1 15 120927-22 Power Cord 1 16 120927-24 ON/OFF Switch 1 17 120926-03 Front Glass 1 18 120926-02 Control Panel Door (Black) 1 19 120926-25 Top (Black) 1 20 120926-04 Front Trim 1
120926-17 Wire (Flame Effect) 1 120926-18 Wire (Ember Bed) 1 120927-23 Thermocouple 1
PARTS AVAILABLE NOT SHOWN
120926-26C 15
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WARRANTY
kEEP ThIS WARRANTY
Model (
located on product or identication tag
Serial No. (
located on product or identication tag
Date Purchased __________________________
Keep receipt for warranty verication.
FMI PRODUCTS, LLC LIMITED WARRANTIES
Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects
in material and workmanship for a period of two (2) years from the date of rst purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date
of rst purchase.
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for 30 days from the date of rst purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only
when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow-
ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all
implied warranties, including warranties of merchantability and tness for a particular purpose to two (2) years on new products and 30 days on factory reconditioned products from the date of rst purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
Factory Reconditioned Products
Terms Common to All Warranties
) _____________________________
) __________________________
New Products
2701 S. Harbor Blvd.
Santa Ana, CA 92704
1-866-328-4538
www.fmiproducts.com
120926-26 Rev. C 09/09
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