Cisco Systems 6000 User Manual

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

WS-X6380-NAM

This publication describes how to install the Catalyst 6000 family Network Analysis Module (NAM) and how to configure the NAM using the Catalyst command-line interface (CLI), the NAM Traffic Analyzer application, or both. See the “Related Documentation” section on page 73 for more information about software configuration for the switch.

Note For translations of the warnings in this publication, see the “Safety Overview” section on page 6 and

refer to the Regulatory Compliance and Safety Information for the Catalyst 6000 Family Switches.

This publication consists of these sections:

• Overview, page 2

• Safety Overview, page 6

• Software Requirements, page 8

• Hardware Requirements, page 9

• Required Tools, page 9

• Installing and Removing the NAM, page 9

• Configuring the NAM, page 16

• Administering the NAM, page 38

• Troubleshooting the NAM, page 59

• Supported RMON and RMON2 MIB Objects, page 64

• GNU General Public License, page 68

• FCC Class B Compliance, page 72

Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

Overview

• Related Documentation, page 73

• Obtaining Documentation, page 73

• Obtaining Technical Assistance, page 74

Overview

This section describes the Catalyst 6000 family NAM, how it operates, and how to manage it, and includes these sections:

• Understanding How the NAM Works, page 2

• Managing the NAM, page 3

• New NAM Features, page 3

• Front Panel Description, page 4

• Specifications, page 6

Understanding How the NAM Works

The NAM monitors and analyzes network traffic for the Catalyst 6000 family switches using remote monitoring (RMON), RMON extensions for switched networks (SMON), and other management information bases (MIBs). The NAM supports the following RMON groups:

• RMON groups defined in RFC 1757

• RMON2 groups defined in RFC 2021

In addition to extensive MIB support, the NAM also can monitor individual Ethernet VLANs, which allows it to serve as an extension to the basic RMON support provided by the Catalyst 6000 family supervisor engine.

You can use TrafficDirector, or any other IETF-compliant RMON application, to access link, host, protocol, and response-time statistics for capacity planning, departmental accounting, and real-time application protocol monitoring. You also can use filters and capture buffers to troubleshoot the network.

The NAM can analyze Ethernet VLAN traffic from one or both of the following sources:

• Ethernet, Fast Ethernet, Gigabit Ethernet, trunk port, or Fast EtherChannel SPAN or RSPAN source

port

For more information about SPAN and RSPAN, refer to the “Configuring SPAN and RSPAN” chapter in the Catalyst 6000 Family Software Configuration Guide.

Note Cisco IOS software currently does not support RSPAN.

• Netflow Data Export (NDE)

For more information about NDE, refer to the Catalyst 6000 Family Software Configuration Guide.

The NAM is managed and controlled from either the embedded web-based NAM Traffic Analyzer application (directing a web browser at the NAM) or a Simple Network Management Protocol (SNMP) management application, such as those bundled with CiscoWorks2000, or both.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Managing the NAM

The NAM Traffic Analyzer application provides access to the NAM data and voice traffic management and monitoring features through a web browser. To use the NAM Traffic Analyzer application, you first need to do some basic configuration tasks on the NAM using the CLI. You then can start the NAM Traffic Analyzer application with a single command. Refer to the User Guide for the Catalyst 6000 Network Analysis Module Traffic Analyzer for more information about using the NAM Traffic Analyzer application.

With NAM Traffic Analyzer, you can do the following tasks:

• Configure SPAN resources

• Configure collections

• Monitor statistics

• Capture and decode packets

• Set and view alarms

For added security, you can use both the CLI (using the ip http secure command) and the NAM Traffic Analyzer application to configure the NAM to use a remote TACACS+ server. For information about configuring the TACACS+ server remote database, refer to the User Guide for the Catalyst 6000 Network Analysis Module NAM Traffic Analyzer. A TACACS+ server can be used for authentication and authorization for your web-based users. You also can use a local database on the NAM for security.

You also can manage the NAM using an SNMP management application such as the Cisco TrafficDirector real-time network management application or NetScout nGenius Real-Time Monitor (RTM). To use RMON and SNMP agent support, you configure the NAM using the CLI.

Refer to the following URL for more information about using RTM:

Overview

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat6000/fam_mod/rel2_1_2/ol_2428.htm

For more information about TrafficDirector and RTM, refer to the CiscoWorks2000 documentation.

For more information about the NAM Traffic Analyzer application, refer to the User Guide for the Catalyst 6000 Network Analysis Module Traffic Analyzer.

If you have a NAM that is already configured and running in the switch, and are familiar with the NAM, you can begin using the NAM Traffic Analyzer application by entering the ip http server enable CLI command, then starting NAM Traffic Analyzer in your browser.

New NAM Features

These new features are included in the NAM:

• Catalyst 6000 NAM Traffic Analyzer

The NAM software release 2.1 includes the embedded NAM Traffic Analyzer application for monitoring and troubleshooting the availability and health of your network. The NAM Traffic Analyzer application provides browser-based access to the NAM RMON1, RMON2, SMON, DSMON, and voice monitoring features.

For information about enabling and using the NAM Traffic Analyzer application, see the application online help or see the PDF version of User Guide for the Catalyst 6000 Network Analysis Module Traffic Analyzer in the online help.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Overview

• The licensed Application Response Time (ART) MIB, which is used to determine the source of the

slowdowns in application performance. The ART MIB measures the response time on the network at the transport layer.

Note You must purchase an ART MIB license from Cisco Systems before enabling and using

the ART MIB feature.

• The licensed voice-monitoring application.

Note You must purchase a separate software license to enable voice collection on the NAM.

• Both Media Gateway Control Protocol (MGCP) and Session Initiation Protocol (SIP) voice

protocols are now supported.

• Signalling Connection Control Part (SCCP) and H.323 voice protocols are now supported.

• The trap destination table is available when you enter the show snmp CLI command.

Note Cisco IOS does not support the show snmp CLI command.

• You can upgrade the maintenance image while the application is running.

Front Panel Description

The NAM front panel (see Figure 1) includes a STATUS LED, hard drive LED, SHUTDOWN button, and PCMCIA slot.

Figure 1 Network Analysis Module

WS-X6380-NAM

STATUS

NTWK ANALYSIS HDL

STATUS LED PCMCIA slot

STATUS LED

The STATUS LED indicates the operating states of the NAM. Table 1 describes the LED operation.

Table 1 STATUS LED Description

For Vendor Use Only

SHUTDOWN

SLOT

SHUTDOWN button Hard drive

(HD) LED

EJECT

PCMCIA

33089

Color Description

Green All diagnostic tests pass. The NAM is operational.

Red A diagnostic other than an individual port test failed.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Table 1 STATUS LED Description (continued)

Color Description

Orange Indicates one of three conditions:

Off The NAM power is off.

SHUTDOWN Button

Caution Do not remove the NAM from the switch until the NAM has shut down completely and the STATUS

LED is orange. You can damage the NAM if you remove it from the switch before it completely shuts down.

To avoid corrupting the NAM hard disk, you must correctly shut down the NAM before you remove it from the chassis or disconnect the power. This shutdown procedure is normally initiated by commands entered at the supervisor engine CLI prompt or the NAM CLI prompt.

If the NAM fails to respond to these commands properly, you must use the SHUTDOWN button on the front panel to initiate the shutdown procedure.

Overview

• The NAM is running through its boot and self-test diagnostic sequence.

• The NAM is disabled.

• The NAM is in the shutdown state.

To push the button, use a small pointed object (such as a paper clip).

The shutdown procedure may require several minutes. The STATUS LED turns off when the NAM shuts down.

Hard Drive Activity LED

The hard drive (HD) activity LED is lit when the hard drive is in use.

PCMCIA Slot

The PCMCIA slot provides access for up to two standard PCMCIA cards (now known as PC cards) and is reserved for future use.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Safety Overview

Specifications

Table 2 describes the specifications for the NAM.

Table 2 Specifications

Specification Description

Dimensions (H x W x D) 1.18 x 15.51 x 16.34 in. (30 x 394 x 415 mm)

Weight Minimum: 3 lb (1.36 kg)

Maximum: 5 lb (2.27 kg)

Environmental conditions:

Operating temperature

Nonoperating temperature

Humidity

Safety Overview

Safety warnings appear throughout this document in procedures that may harm you if performed incorrectly.

For additional safety information, refer to documents listed in the “Related Documentation” section on

page 73.

Warning

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.

WaarschuwingDit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

32 to 10°F (0 to 40°C)

–40 to 167°F (–40 to 75°C)

10 to 90%, noncondensing

Warning

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

VaroitusTämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).

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Safety Overview

Warning

AttentionCe symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d’avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

WarnungDieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

AvvertenzaQuesto simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Warning

AdvarselDette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av deadvarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

AvisoEste símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Software Requirements

Warning

¡Advertencia!Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning!Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du varamedveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Software Requirements

Table 3 lists the NAM software versions supported by Catalyst OS and Cisco IOS software.

Table 3 NAM Software Compatibility

NAM Software Catalyst Software Cisco IOS Software

Application Image Maintenance Image

1.1(1a) 1.1(1a)m or later 5.5(1) to 6.3(1) Not applicable

1.2(1), 1.2(2) 1.2(1a)m 6.1(1d) or later 12.1(8a)EX with Supervisor Engine 2 with an MSFC 2.

1.2(3) 1.2(1a)m 5.5(1) or later 12.1(8a)EX or later with Supervisor Engine 2 with an MSFC 2.

12.1(11b)E or later with a Supervisor Engine 1A with an MSFC 2, or a Supervisor Engine 2 with an MSFC 2.

2.1(1a) 1.2(1a)m 6.1(1d) or later Not applicable

2.1(2) 1.2(1a)m 6.1(1d) or later 12.1(11b)E or later with a Supervisor Engine 1A with an MSFC 2, or a Supervisor Engine 2 with an MSFC 2.

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Hardware Requirements

For Catalyst OS, any Catalyst 6000 or 6500 series switch with any supervisor module is supported using Supervisor Engine 1, 1A, or 2. For Cisco IOS, any Catalyst 6000 or 6500 series switch with a Supervisor Engine 1A (or Supervisor Engine 2) with an MSFC2 if it is running 12.1(11b)E. If the switch is running the older 12.1(8a)EX, a Supervisor Engine 2 with an MSFC2 is required.

Required Tools

Note Before installing the NAM, you must install the Catalyst 6000 family switch chassis and at least one

supervisor engine. For information on installing the switch chassis, refer to the Catalyst 6000 Family Installation Guide.

These tools are required to install the NAM in the Catalyst 6000 family switches:

• Flat-blade screwdriver

• Phillips-head screwdriver

• Wrist strap or other grounding device

Hardware Requirements

• Antistatic mat or antistatic foam

Whenever you handle the NAM, always use a wrist strap or other grounding device to prevent electrostatic discharge (ESD).

Installing and Removing the NAM

Warning

During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.

All Catalyst 6000 family switches support hot swapping, which allows you to install, remove, replace, and rearrange modules without turning off the system power. For more information on removing the NAM from a switch, see the “Removing the NAM” section on page 15.

When the system detects that a module has been installed or removed, it automatically runs diagnostic and discovery routines, acknowledges the presence or absence of the module, and resumes system operation with no operator intervention.

Installing and using the NAM requires the following:

• Perform the initial installation by placing the NAM in a switch.

• Go to switch CLI, session to the NAM CLI and provide a basic configuration

• Send a data source to the NAM (Netflow data, SPANned ports, VLANs, or etherchannels)

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• Configure collection types of you want to monitor (RMON, voice, application response time, and

other collection monitoring as required for your network).

• Configure alarms.

• View monitored statistics, alarms, and use packet capture or decode functionality.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Installing and Removing the NAM

This section describes how to install and verify the operation of the NAM in the Catalyst 6000 family switches and contains the following sections:

• Slot Assignments, page 10

• Verifying the Installation, page 14

• Removing the NAM, page 15

Slot Assignments

The Catalyst 6006 and 6506 switch chassis have six slots, the Catalyst 6009 and 6509 switch chassis have nine slots, and the Catalyst 6513 switch chassis has thirteen slots. (See Figure 2.)

Note The Catalyst 6509-NEB switch has vertical slots numbered 1 to 9 from right to left. Install the

modules with the component side facing to the right.

• Slot 1 is reserved for the supervisor engine.

• Slot 2 can contain an additional redundant supervisor engine in case the supervisor engine in slot 1

• If a redundant supervisor engine is not required, slots 2 through 6 on the 6-slot chassis, (slots 2

fails.

through 9 on the 9-slot chassis and slots 2 through 13 on the 13-slot chassis) are available for switching modules, such as the NAM.

• Install switching-module filler plates, which are blank switching-module carriers, in the empty slots

to maintain consistent airflow through the switch chassis.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Figure 2 Slot Numbers on Catalyst 6000 Family Switches

Installing and Removing the NAM

Supervisor engine

Redundant supervisor

engine

Switching

modules

Fans

WS-X6K-SUP1

STATUS

SUPERVISOR I

WS-X6K-SUP1

STATUS

SYSTEM

SUPERVISOR I

S-X6408

STATUS

8 PORT G

IGABIT ETHERN

S-X6408

STATUS

8 PORT GIGABIT ETH

ERNET

S-X64

STATUS

8 PORT G

IGABIT ETHER

X 6

2 2

U T A

R T

0 0F

-X 6

2 2

U T A

R T

0 0

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2 2

U T A

FAN LED

R T

0 0F

-X 6 3

-N A M

U T A

Y S

i t c

L o

a d

T E

R MGM

SET

YSTEM

ACTIVE

T E

ACTIV

PWR MGMT

RESET

K IN L

IN L

LINK

NET

LINK

I A

i tc

L o

a d

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LINK

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nly

H U

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E J

C T

INPUT

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FAIL

33086

Installing the NAM

Warning

Step 1 Make sure you take the necessary precautions to prevent ESD damage.

Step 2 Choose a slot for the NAM. (Refer to “Slot Assignments” section on page 10.)

During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.

To install the NAM in the Catalyst 6000 family switch, follow these steps:

Note Yo u must install the supervisor engine in slot 1. You can install a redundant supervisor engine

Power supply 1

Power supply 2

in slot 2. If a redundant supervisor engine is not required, slots 2 through 6 on the 6-slot chassis, (slots 2 through 9 on the 9-slot chassis and slots 2 through 13 on the 13-slot chassis) are available for switching modules.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Installing and Removing the NAM

Step 3 If the desired slot is empty and is not covered by a switching-module filler plate, go to Step 5.

Otherwise, loosen the captive installation screws (with a screwdriver if necessary) that secure the switching-module filler plate or the existing switching module in the desired slot.

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Step 4 Remove the switching-module filler plate or the existing switching module.

Step 5 Hold the NAM with one hand, and place your other hand under the carrier to support the module.

Caution Do not touch the printed circuit boards or connector pins.

Step 6 Place the module in the slot.

Step 7 Align the notch on the sides of the switching-module carrier with the groove in the slot. (See Figure 3.)

Figure 3 Installing Modules in the Catalyst 6000 Family Switch

WS-X6K-SUP1

STATUS

SUPERVISOR I

WS-X6K-SUP1

STATUS

SUPERVISOR I

S-X6408

STATUS

8 POR

T G

IGABIT ETHERNET

S-X64

STATUS

8 PORT GIGABIT ETHERNET

S-X6408

STATUS

8 PORT GIG

ABIT ETHERNET

-X 6

S U T A

0 0

X 6

S U T A

0 0

-X 6

S U T A

0 0

FAN LED

itc

a d

T E

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ACTIVE

PWR MGMT

RESET

itc

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a d

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-N A

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

OUTPUT

FAIL

33087

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Installing and Removing the NAM

Caution Always use the ejector levers when installing or removing the NAM. A module that is partially seated

in the backplane will cause the system to halt and subsequently crash.

Step 8 Keep the NAM at a 90-degree orientation to the backplane (horizontal to the floor), and carefully slide

the module into the slot until the notches on both ejector levers engage the chassis sides.

Step 9 Using the thumb and forefinger of each hand, simultaneously pivot both ejector levers forward to fully

seat the module in the backplane connector. (See Figure 4.)

Note If you perform a hot swap, the console displays the message “Module n has been inserted.”

If you are running Cisco IOS, the console displays the message “Power to Module in slot n set on.” These messages do not appear when you are connected to the Catalyst 6000 family switch through a Telnet session.

Figure 4 Ejector Levers and Captive Installation Screws

WS-X6380-NAM

STATUS

NTWK ANALYSIS HDL

For Vendor Use Only

SHUTDOWN

SLOT

PCMCIA

Ejector lever

EJECT

33088

Captive installation screws

Step 10

Use a screwdriver to tighten the captive installation screws on the left and right sides of the NAM.

Note After you install or reinstall the NAM into a switch, you must log in to the NAM root account and

configure the NAM parameters before you can use the NAM for network analysis. See the “Initial

Configuration” section on page 24 for instructions on how to configure the NAM parameters.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Installing and Removing the NAM

Verifying the Installation

These sections describe how to verify the installation of the NAM.

• Cisco IOS Software, page 14

• Catalyst OS Software, page 14

Cisco IOS Software

To verify that the switch acknowledges the new NAM and has brought it online, enter the show module command.

This example shows the output of the show module command:

Router#show mod Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ ---------- 2 2 Catalyst 6000 supervisor 2 (Active) WS-X6K-SUP2-2GE SAD0410050B 3 48 48 port 10/100 mb RJ-45 ethernet WS-X6248-RJ-45 SAD03080485 5 2 Network Analysis Module WS-X6380-NAM SAD05130AXB 7 2 Intrusion Detection System WS-X6381-IDS SAD05100HPT

Mod MAC addresses Hw Fw Sw Status

--- ------------------------------- ------ ------------ ------------ ------ 2 0050.3e7e.70a2 to 0050.3e7e.70a3 90.223 6.1(3) 7.1(0.9) Ok 3 00e0.b0ff.9050 to 00e0.b0ff.907f 0.702 4.2(0.24) 7.1(0.9) Ok 5 0003.32bb.dacb to 0003.32bb.dacc 1.2 4B4LZ0XA 1.2(01) Ok 7 0003.3283.cae6 to 0003.3283.cae7 1.1 4B4LZ0XA 2.5(1) Ok

Mod Sub-Module Model Serial Hw Status

--- --------------------------- --------------- --------------- ------- ------ 2 Policy Feature Card 2 WS-F6K-PFC2 SAD040801JA 0.305 Ok 2 Cat6k MSFC 2 daughterboard WS-F6K-MSFC2 SAD04450FSS 1.1 Ok

When running Cisco IOS enter the show interface GigabitEthernet slot/ [1 | 2] command while logged in to the supervisor engine or console to verify that the switch acknowledges the new modules and has brought them online.

Catalyst OS Software

To verify that the switch acknowledges the new NAM and has brought it online, enter the show module or show port [mod/port] command.

This example shows the output of the show module command:

Console> (enable) show module Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- -------1 1 2 1000BaseX Supervisor WS-X6K-SUP1A-2GE yes ok 15 1 1 Multilayer Switch Feature WS-F6K-MSFC no ok 3 3 2 Network Analysis Module WS-X6380-NAM no ok 5 5 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok . . . Console> (enable)

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Removing the NAM

This section describes how to remove the NAM from the Catalyst 6000 family switch.

Caution Do not remove the NAM from the switch until the NAM has shut down completely and the STATUS

LED is orange or off. You can damage the NAM if you remove it from the switch before it completely shuts down.

Installing and Removing the NAM

Warning

During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.

To remove the NAM, follow these steps:

Step 1 Shut down the NAM by one of these methods:

• Cisco IOS software

–

From the root account on the NAM, enter the shutdown command.

–

In privileged mode from the CLI, enter the hw-mod module mod shutdown command. (When this command is used, you will have to enter the hw-mod module mod reset command in order to restart the NAM.)

Note When the switch is rebooted, the NAM will reboot.

–

If the NAM does not respond to any commands from the NAM prompt or the supervisor engine, use a small, pointed object to access the SHUTDOWN button.

• Catalyst OS software

–

From the root account on the NAM, enter the shutdown command.

–

In privileged mode from the CLI, enter the set module disable mod command. (When this command is used, you will have to enter the set module enable mod command in order to restart the NAM.)

When you enter the set module disable mod command, the specified NAM will remain disabled, even if the switch is rebooted, until you enter the set module enable mod command.

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–

In privileged mode from the CLI, enter the set module shutdown mod command. This form of the command will shut down only the specified NAM.

When you enter the set module shutdown command, the NAM will reboot if the switch is rebooted.

–

In privileged mode from the CLI, enter the set module shutdown all command.

When you enter the set module shutdown all command, you will shut down every NAM installed in the switch.

–

If the NAM does not respond to any commands from the NAM prompt or the supervisor engine, use a small, pointed object to access the SHUTDOWN button.

Note Shutdown may require several minutes.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Step 2 Verify that the NAM shuts down. Do not remove the NAM from the switch until the STATUS LED is

Step 3 Use a screwdriver to loosen the captive installation screws at the left and right sides of the NAM.

Step 4 Grasp the left and right ejector levers. Simultaneously, pull the left lever to the left and the right lever to

Step 5 As you pull the module out of the slot, place one hand under the carrier to support it. Avoid touching

Step 6 Carefully pull the NAM straight out of the slot, keeping one hand under the carrier to guide it. Keep the

Step 7 Place the removed module on an antistatic mat or antistatic foam.

off or orange.

the right to release the NAM from the backplane connector.

the module itself.

module at a 90-degree orientation to the backplane (horizontal to the floor).

Warning

Step 8 If the slot is to remain empty, install a module filler plate to keep dust out of the chassis and to maintain

proper airflow through the module compartment.

Configuring the NAM

How you configuring the NAM on your switch depends on whether you are using Cisco IOS software or the Catalyst OS software. There are also NAM configuration tasks that are common to both switch operating systems.

The following sections describe how to configure the NAM from the CLI for each switch operating system:

• Cisco IOS Software, page 16

• Catalyst OS Software, page 24

When you have completed configuring the software-dependent attributes for the NAM, you can configure the software-independent attributes in this section:

• Operating System-Independent Configuration, page 31

Cisco IOS Software

These sections describe how to remove the NAM from the Catalyst 6000 family switch when using Cisco IOS:

• Initial Configuration, page 17

• Configuring VLANs, page 19

• Using NetFlow Data Export as a Traffic Source, page 20

• Using SPAN as a Traffic Source, page 22

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Initial Configuration

Before you can use the NAM for network analysis, you must log into the NAM root account and configure the following:

• IP address

• Subnet mask

• IP broadcast address

• IP host name

• Default gateway

• Domain name

• If you are using a Domain Name Service (DNS), configure the DNS name server.

• If you are using external SNMP manager to communicate with the NAM, configure the following:

• Start the web server using the ip http server enable command.

–

SNMP MIB variables

–

Access control for the SNMP agent

–

System group settings on the NAM

Configuring the NAM

To configure these parameters for the NAM, perform these steps in privileged mode:

Step 1 Enter this command to verify that the NAM is installed and that the power is on:

Router# show module mod

Step 2 Establish a console session with the NAM by entering:

Router# session slot processor 1

Step 3 At the login prompt, type root to log in to the root account.

Step 4 At the password prompt, type root as the root password.

Note If you have not changed the password from the factory-set default, a warning message

displays. If you decide to change the password from the default, see the “Changing and

Recovering the NAM CLI Passwords” section on page 48 for more information.

Step 5 Configure the IP address and subnet mask by entering:

root@localhost# ip address ip-address subnet-mask

Step 6 Configure the IP broadcast address by entering:

root@localhost# ip broadcast broadcast-address

Step 7 Configure the IP host name used in the CLI prompt, show commands, and log messages by entering:

root@localhost# ip host name

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Step 8 Configure the default gateway by entering:

root@localhost# ip gateway default-gateway

Step 9 Configure the domain name for the NAM by entering:

root@localhost# ip domain domain-name

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Step 10 Configure one or more IP addresses as DNS name servers by entering:

Step 11 Verify the NAM configuration by entering:

Step 12 Configure the SNMP syslocation MIB variable by entering:

Step 13 Set the SNMP sysContact MIB variable by entering:

Step 14 Set the SNMP sysName MIB variable by entering:

root@localhost# ip nameserver ip-address [ip-address]

root@localhost# show ip

root@localhost# snmp location location-string

Note The MIB variables in Step 13 and Step 14 must be valid DisplayString texts, each with a

maximum length of 64 characters.

root@localhost# snmp contact contact-string

root@localhost# snmp name name-string

Note You can delete the SNMP location, SNMP contact, or SNMP name by entering the respective

command without any parameters.

Step 15 Set the SNMP agent community string parameter password for read-write access by entering:

root@localhost# snmp community community-string rw

Step 16 Set the SNMP agent community string parameter password for read-only access by entering:

root@localhost# snmp community community-string ro

Note Clear the SNMP community string with the snmp delete community community-string

command.

Step 17 Verify the SNMP access controls and settings by entering:

root@localhost# show snmp

After completing this configuration, the NAM is ready to use with a network-monitoring application such as TrafficDirector or any other IETF-compliant RMON application.

Note If you are using RTM, you need to input the community strings in RTM exactly as you enter them in

the NAM.

This example shows how to configure the NAM:

Router#session slot 8 processor 1 The default escape character is Ctrl-^, then x. You can also type 'exit' at the remote prompt to end the session Trying 127.0.0.81 ... Open

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Cisco Network Analysis Module (WS-X6380-NAM)

WARNING! Default password has not been changed!

root@localhost# ip address 172.20.52.29 255.255.255.224 root@localhost# ip broadcast 172.20.52.31 root@localhost# ip host nam1 root@localhost# ip gateway 172.69.2.132 root@localhost# ip domain cisco.com root@localhost# ip nameserver 171.62.2.132 root@localhost# show ip IP address: 172.20.98.167 Subnet mask: 255.255.255.192 IP Broadcast: 172.20.98.191 DNS Name: namlab-shared.cisco.com Default Gateway: 172.20.98.129 Nameserver(s): 171.69.2.133 HTTP server: Enabled HTTP secure server: Disabled HTTP port: 80 HTTP secure port: 443 TACACS+ configured: Yes Exsession: On root@localhost# root@localhost# snmp location “Cisco Lab, Building X, Floor 1”

Configuring the NAM

Configuring VLANs

root@localhost# snmp contact “Jane Doe, Cisco Systems, (408) 111-1111” root@localhost# snmp name “6k-NAM - Slot 2” root@localhost# snmp community public ro root@localhost# snmp community private rw

root@localhost# show snmp

SNMP Agent: nam1.cisco.com 172.20.52.29

SNMPv1: Enabled SNMPv2C: Enabled SNMPv3: Disabled

community public read community private write

sysDescr "Catalyst 6000 Network Management Module (WS-X6380-NAM)" sysObjectID 1.3.6.1.4.1.9.5.1.3.1.1.2.223 sysContact "Jane Doe, Cisco Systems, (408) 111-1111" sysName "6k-NAM - Slot 2" sysLocation "Cisco Lab, Building X, Floor 1" root@localhost#

You must configure a VLAN for the NAM management port using the switchport access vlan vlan-number command.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Using NetFlow Data Export as a Traffic Source

To use NetFlow Data Export (NDE) as a traffic source for the NAM, enable the NetFlow Monitor option to allow the NAM to receive the NDE stream. The statistics are presented on reserved ifIndex.3000.

NDE makes traffic statistics available for analysis by an external data collector. You can use NDE to monitor all Layer 3 switched and all routed IP unicast traffic. In a Catalyst 6000 family switch, both the PFC and the MSFC maintain NetFlow caches that capture flow-based traffic statistics. The cache on the PFC captures statistics for Layer 3-switched flows. The cache on the MSFC captures statistics for routed flows.

Note For information on configuring NDE, refer to the switch software configuration guide.

To configure NDE for the Cisco IOS, follow these steps:

Step 1 Determine the current NDE configuration by entering:

Router#show running-config | include mls mls rp nde-address 172.20.27.229 mls rp ip route-map mls rp ip no mls ip multicast aggregate no mls ip multicast non-rpf cef mls aging fast mls flow ip full mls flow ipx destination-source mls nde flow include protocol tcp mls nde sender mls qos statistics-export interval 300 mls qos statistics-export delimiter |

Router#show running-config | include flow mls flow ip full mls flow ipx destination-source mls nde flow include protocol tcp ip route-cache flow ip route-cache flow ip route-cache flow ip flow-export source Vlan2 ip flow-export destination 172.20.27.229 3000 ip flow-aggregation cache as

Step 2 Determine the configured NDE exports by entering:

Router#show mls nde Netflow Data Export enabled Exporting flows to 172.20.27.229 (3000) Exporting flows from 172.20.27.221 (57675) Version:7 Include Filter is: protocol:TCP Exclude Filter not configured Total Netflow Data Export Packets are: 0 packets, 0 no packets, 0 records Total Netflow Data Export Send Errors: IPWRITE_NO_FIB = 0 IPWRITE_ADJ_FAILED = 0 IPWRITE_PROCESS = 0 IPWRITE_ENQUEUE_FAILED = 0 IPWRITE_IPC_FAILED = 0

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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IPWRITE_MTU_FAILED = 0 IPWRITE_ENCAPFIX_FAILED = 0

Router#show ip flow export Flow export is enabled Exporting flows to 172.20.27.229 (3000) Exporting using source interface Vlan2 Version 1 flow records 0 flows exported in 0 udp datagrams 0 flows failed due to lack of export packet 0 export packets were sent up to process level 0 export packets were dropped due to no fib 0 export packets were dropped due to adjacency issues 0 export packets were dropped due to fragmentation failures 0 export packets were dropped due to encapsulation fixup failures 0 export packets were dropped enqueuing for the RP 0 export packets were dropped due to IPC rate limiting

Step 3 Configure NDE as follows:

Router(config)#mls nde sender Router#configure terminal Enter configuration commands, one per line. End with CNTL/Z.

Router(config)#mls rp nde-address 172.20.27.229

Configuring the NAM

Router(config)#mls flow ip full

Router(config)#mls nde flow include protocol tcp

Router(config)#ip flow-export destination 172.20.27.229 3000

Note The UDP port number must be set at 3000.

Router(config)#ip flow-export source vlan 2

Router(config)#ip flow-aggregation cache as

Router(config-flow-cache)#enable

Router(config)#interface GigabitEthernet8/6 Router(config-if)#ip address 1.2.3.4 255.255.255.0

Router(config-if)#ip route-cache flow

When you configure a NAM module as an NDE collector, you should use the IP address of the NAM (set up by sessioning into the NAM module).

Step 4 Synchronize NDE-related information with the NAM by entering:

Router#hw-module module 5 sync nde-info

This command may prompt you to reset the module. Use this command whenever the NDE configuration and the NAM configuration is completed (such as a VLAN of the NAM management port and that VLAN interface’s IP address and other configuration information).

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Note If the NAM is not being used as an NDE collector, this step is not required. This step only applies to

the NAM that has version 1.2(xx). (NAM version 1.1(xx) is not supported).

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Using SPAN as a Traffic Source

Note You can configure SPAN as a traffic source using both the CLI and the NAM Traffic Analyzer

application.

To direct SPAN traffic to the NAM for monitoring, configure port 1 on the NAM as the SPAN destination port. You cannot use ports on the NAM module as SPAN source ports.

The NAM can analyze Ethernet VLAN traffic from Ethernet or Fast Ethernet SPAN source ports. You can also specify an Ethernet VLAN as the SPAN source.

The NAM can analyze Ethernet traffic from Ethernet, Fast Ethernet, Gigabit Ethernet, trunk port, or Fast EtherChannel SPAN source ports. You can also specify an Ethernet VLAN as the SPAN source.

To use the SPAN source port as a traffic source for the NAM, set port 1 on the NAM as the SPAN destination port. You cannot set port 2 on the NAM as a SPAN source port.

Refer to the Catalyst 6000 Family IOS Software Configuration Guide at the following website for more information on SPAN:

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat6000/index.htm

For more information on configuring SPAN, refer to the switch software configuration guide.

To enable SPAN on the NAM, perform one of these tasks:

Task Command

Set the source interfaces and VLANs for the monitor session.

Enable port 1 of the NAM as a SPAN destination.

Router (config)# monitor session {session_number} {source {interface type slot/port} | {vlan vlan_ID}} [, | - | rx | tx | both]

Router (config)# monitor session {session_number} {destination {interface type slot/port} [, | - ] | {vlan vlan_ID}}

Disable the monitor session. Router (config)# no monitor session session_number

Filter the SPAN session so that only certain VLANs are seen from

Router (config)# monitor session {session_number} {filter {vlan_ID} [, | - ]}

switch port trunks.

Show current monitor sessions. Router # show monitor session {session_number}

This example shows how to enable SPAN on the NAM:

Router#show monitor Session 1

--------Source Ports: RX Only: None TX Only: None Both: None

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Source VLANs: RX Only: None TX Only: None Both: None Destination Ports:None Filter VLANs: None

Session 2

--------Source Ports: RX Only: None TX Only: None Both: None Source VLANs: RX Only: None TX Only: None Both: None Destination Ports:None Filter VLANs: None

Router#conf t Enter configuration commands, one per line. End with CNTL/Z.

Router(config)#monitor session 1 source vlan 1 both

Configuring the NAM

Note The SPAN destination for the NAM must always be port 1.

Router# 00:21:10:%SYS-5-CONFIG_I:Configured from console by console Router#conf t Enter configuration commands, one per line. End with CNTL/Z.

Router(config)#monitor session 1 destination interface gi 8/1

Router#show monitor

Session 1

--------Source Ports: RX Only: None TX Only: None Both: None Source VLANs: RX Only: None TX Only: None Both: 1 Destination Ports:Gi8/1 Filter VLANs: None

Session 2

--------Source Ports: RX Only: None TX Only: None Both: None Source VLANs: RX Only: None TX Only: None Both: None Destination Ports:None Filter VLANs: None Router#

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Catalyst OS Software

These sections describe how to configure the NAM from the CLI:

• Initial Configuration, page 24

• Configuring VLANs, page 27

• Using NetFlow Data Export as a Traffic Source, page 27

• Using SPAN as a Traffic Source, page 28

• Configuring the SNMP Agent, page 29

Initial Configuration

Before you can use the NAM for network analysis, you must log into the NAM root account and configure the following:

• IP address

• Subnet mask

• IP broadcast address

• IP host name

• Default gateway

• Domain name

• If applicable, the DNS name server.

• If using an external SNMP manager to communicate with the NAM you must configure the

following:

–

SNMP MIB variables

–

Access control for the SNMP agent

–

System group settings on the NAM

• Start the web server using the ip http server enable command.

To configure these parameters for the NAM, perform these steps in privileged mode:

Step 1 Verify that the NAM is installed and that the power is on by entering this command:

Console> show module mod

Step 2 Establish a console session with the NAM by entering this command:

Console> (enable) session mod

Step 3 At the login prompt, type root to log into the root account.

Step 4 At the password prompt, type root as the root password.

Note If you have not changed the password from the factory-set default, a warning message

displays. To change the password from the default, see the “Changing and Recovering the

NAM CLI Passwords” section on page 48 for more information.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Configuring the NAM

Step 5 Configure the IP address and subnet mask by entering this command:

root@localhost# ip address ip-address subnet-mask

Step 6 Configure the IP broadcast address by entering this command:

root@localhost# ip broadcast broadcast-address

Step 7 Configure the IP host name used in the CLI prompt, show commands, and log messages by entering

this command:

root@localhost# ip host name

Step 8 Configure the default gateway by entering this command:

root@localhost# ip gateway default-gateway

Step 9 Configure the domain name for the NAM by entering this command:

root@localhost# ip domain domain-name

Step 10 Configure one or more IP addresses as DNS name servers by entering this command:

root@localhost# ip nameserver ip-address [ip-address]

Step 11 Verify the NAM configuration by entering this command:

root@localhost# show ip

Step 12 Configure the SNMP syslocation MIB variable by entering this command:

root@localhost# snmp location location-string

Note The MIB variables in Step 13 and Step 14 must be valid DisplayString texts, each with a

maximum length of 64 characters.

Step 13 Set the SNMP sysContact MIB variable by entering this command:

root@localhost# snmp contact contact-string

Step 14 Set the SNMP sysName MIB variable by entering this command:

root@localhost# snmp name name-string

Note You can delete the SNMP location, SNMP contact, or SNMP name by entering the respective

command without any parameters.

Step 15 Set the SNMP agent community string parameter password for read-write access by entering this

command:

root@localhost# snmp community community-string rw

Step 16 Set the SNMP agent community string parameter password for read-only access by entering this

command:

root@localhost# snmp community community-string ro

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Note Clear the SNMP community string with the snmp delete community community-string

command.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Step 17 Verify the SNMP access controls and settings by entering this command:

Note If you are using TrafficDirector, you must enter the community strings in TrafficDirector exactly as

root@localhost# show snmp

After completing this configuration, you can use the NAM with a network-monitoring application, such as TrafficDirector or any other IETF-compliant RMON application.

you enter them in the NAM.

This example shows how to configure the NAM:

Console> (enable) session 2 Trying NAM-2... Connected to NAM-2. Escape character is '^]'.

Network Analysis Module (WS-X6380-NAM)

WARNING! Default password has not been changed!

root@localhost# ip address 172.20.52.29 255.255.255.224 root@localhost# ip broadcast 172.20.52.31 root@localhost# ip host nam1 root@localhost# ip gateway 172.69.2.132 root@localhost# ip domain cisco.com root@localhost# ip nameserver 171.62.2.132 root@localhost# show ip IP address: 172.20.52.29 Subnet mask: 255.255.255.224 IP Broadcast: 172.20.52.31 DNS Name: nam1.cisco.com Default Gateway: 172.20.52.1 Nameserver(s): 171.69.2.132 root@localhost# root@localhost# snmp location “Cisco Lab, Building X, Floor 1”

root@localhost# show snmp

SNMP Agent: nam1.cisco.com 172.20.52.29

SNMPv1: Enabled SNMPv2C: Enabled SNMPv3: Disabled

community public read community private write

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Configuring VLANs

You do not need to configure a VLAN as the NAM management port because that port automatically synchronizes to the VLAN assigned to interface sc0 on the supervisor engine.

Note You cannot set the NAM management port VLAN with the set vlan mod/port command.

Using NetFlow Data Export as a Traffic Source

To use NetFlow Data Export (NDE) as a traffic source for the NAM, you must enable the NetFlow Monitor option to allow the NAM to receive the NDE stream. The statistics are presented on reserved ifIndex.3000.

Configuring the NAM

Note Configuration of the Multilayer Switch Function Card (MSFC) is necessary for using the NetFlow

feature. For information on configuring NDE, refer to the Catalyst 6000 Family Software Configuration Guide.

To enable the NetFlow Monitor option, perform these tasks:

Task Command

Step 1

Enable the NetFlow Monitor option. set snmp extendedrmon netflow [enable |

disable] mod

Step 2

Verify that the NetFlow Monitor option is

show snmp

enabled.

Step 3

Enable NDE. set mls nde enable

This example shows how to enable the NetFlow Monitor option and verify that it is enabled:

Console> (enable) set snmp extendedrmon netflow enable 2 Snmp extended RMON netflow enabled Console> (enable) show snmp RMON: Enabled Extended RMON Netflow Enabled : Module 2 Traps Enabled: None Port Traps Enabled: None

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Community-Access Community-String

---------------- -------------------read-only public read-write private read-write-all secret

Trap-Rec-Address Trap-Rec-Community

---------------------------------------- -------------------<...output truncated...>

Note If a NAM is installed, you do not need to specify an external data collector with a set mls nde

collector_ip [udp_port_number] command as described in the Catalyst 6000 Family Software Configuration Guide. Ignore messages that the host and port are not set.

Using SPAN as a Traffic Source

Note You can configure SPAN as a traffic source using both the CLI and the NAM Traffic Analyzer

application.

To direct SPAN traffic to the NAM for monitoring, you must configure port 1 on the NAM module as the SPAN destination port.

Note You cannot use NAM ports as SPAN source ports.

The NAM can analyze Ethernet traffic from Ethernet, Fast Ethernet, Gigabit Ethernet, trunk ports, or Fast EtherChannel SPAN source ports. You also can specify an Ethernet VLAN as the SPAN source.

You can use RSPAN traffic as a SPAN source for the NAM. Verify that the SPAN source is set to the same VLAN ID that is used for RSPAN. The SPAN destination should be set to nam_module/1.

For more information on configuring SPAN and RSPAN, refer to the switch software configuration guide.

To set the NAM as a SPAN destination port, perform this task in privileged mode:

Task Command

Set the NAM as a SPAN destination port.

set span {src_mod/src_ports | src_vlans | sc0} {dest_mod/1} [rx | tx | both] [inpkts {enable | disable}] [learning {enable | disable}] [multicast {enable | disable}] [filter vlans...] [create]

Note The SPAN destination for the NAM must always be port 1.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Configuring the SNMP Agent

Note If you are using the NAM Traffic Analyzer application, the information in this section is optional.

You can configure the SNMP agent through the CLI or the NAM Traffic Analyzer application. Before you can use the NAM for SNMP support or in hybrid mode using an external SNMP source or a web server, you must log into the NAM root account and configure the following:

• SNMP MIB variables

• Access control for the SNMP agent

• System group settings on the NAM

To configure these parameters for NAM, perform these steps in privileged mode:

Step 1 Configure the SNMP sysLocation MIB variable by entering this command:

root@localhost# snmp location location-string

Note The MIB variables you enter in Step 13 and Step 14 must be valid DisplayString texts, each with a

maximum length of 64 characters.

Configuring the NAM

Step 2 Set the SNMP sysContact MIB variable by entering this command:

root@localhost# snmp contact contact-string

Step 3 Set the SNMP sysName MIB variable by entering this command:

root@localhost# snmp name name-string

Note You can delete the SNMP location, SNMP contact, or SNMP name by entering the

appropriate command without any parameters.

Step 4 Set the SNMP agent community string parameter password for read-write access by entering this

command:

root@localhost# snmp community community-string rw

Step 5 Set the SNMP agent community string parameter password for read-only access by entering this

command:

root@localhost# snmp community community-string ro

Note Clear the SNMP community string with the snmp delete community community-string

command.

Step 6 Verify the SNMP access controls and settings by entering this command:

root@localhost# show snmp

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

After completing this configuration, you can use the NAM with a network monitoring application such as TrafficDirector, NetScout nGenius Real-Time Monitor, or any other IETF-compliant RMON application.

Note If you are using TrafficDirector, you must enter the community strings in TrafficDirector

exactly as you enter them in the NAM.

This example shows how to configure the NAM:

Console> (enable) session 2 Trying NAM-2... Connected to NAM-2. Escape character is '^]'.

Network Analysis Module (WS-X6380-NAM)

WARNING! Default password has not been changed!

root@localhost# ip address 172.20.52.29 255.255.255.224 root@localhost# ip broadcast 172.20.52.31 root@localhost# ip host nam1 root@localhost# ip gateway 172.69.2.132 root@localhost# ip domain cisco.com root@localhost# ip nameserver 171.62.2.132 root@localhost# show ip IP address: 172.20.52.29 Subnet mask: 255.255.255.224 IP Broadcast: 172.20.52.31 DNS Name: nam1.cisco.com Default Gateway: 172.20.52.1 Nameserver(s): 171.69.2.132 root@localhost# root@localhost# snmp location “Cisco Lab, Building X, Floor 1”

root@localhost# show snmp

SNMP Agent: nam1.cisco.com 172.20.52.29

SNMPv1: Enabled SNMPv2C: Enabled SNMPv3: Disabled

community public read community private write

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Operating System-Independent Configuration

The following sections describe the NAM configurations that are independent of the switch operating system.

Configuring Automatic RMON Collections

Use the autostart command to specify that some collections should be automatically configured on every available data source (including all known VLANs) whenever the NAM is initialized. These collections may also be configured explicitly through SNMP by a management station on some data sources. Collections that are explicitly configured through SNMP take precedence over “autostart” collections, so if both are configured, only the explicitly configured collections are started on each data source when the NAM initializes.

If you enter the command that instructs the NAM to automatically start a collection, you must reboot the NAM for that command to take effect.

Configuring the NAM

The NAM allows the following collection types to be started automatically:

• addressMap—addressMapTable from RMON2-MIB (RFC 2021)

If the NMS never sets the addressMapMaxDesiredEntries scalar, then the NAM uses the value -1 (for no limit).

• art—artControlTable from draft-warth-rmon2-artmib-01.txt

• etherStat—etherStatsTable from RMON-MIB (RFC 1757)

• prioStats—smonPrioStatsControlTable from SMON-MIB (RFC 2613)

• vlanStats—smonVlanStatsControlTable from SMON-MIB (RFC 2613)

For example, each dataSource (interface or VLAN) is configured with an etherStatsEntry (from RMON-1) after you enter the autostart etherstats enable command and reboot the NAM. The etherStatsOwner field is set to the value monitor.

The automatic start process is performed after setting up any collections that were explicitly created through SNMP by a management station, and stored in the NVRAM in the NAM. Automatic start collections are not configured on data sources that already have a collection of that type configured through SNMP.

Enable the etherStat collection type by entering this command from the root account of the NAM:

root@localhost# autostart etherstat enable

Enable the addressMap collection type by entering this command from the root account of the NAM:

root@localhost# autostart addressmap enable

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Enable the prioStats collection type by entering this command from the root account of the NAM:

root@localhost# autostart priostats enable

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Using the ART MIB

Note You must purchase an ART MIB license from Cisco Systems before enabling it and using the ART

Enable the vlanStats collection type by entering this command from the root account of the NAM:

root@localhost# autostart vlanstats enable

Disable the vlanStats collection type by entering this command from the root account of the NAM:

root@localhost# autostart vlanstats disable

After enabling or disabling one or more collection types, you must reboot the NAM before the configuration takes effect.

The Application Response Time (ART) MIB is enabled and disabled globally. When it is enabled, it measures the response time on the network at the transport layer.

MIB feature.

To enable the ART MIB, perform this task in privileged mode:

Task Command

Enable the ART MIB. rmon artmib enable

To disable the ART MIB, perform this task in privileged mode:

Task Command

Disable the ART MIB. rmon artmib disable

Configuring the HTTP or HTTP Secure Server

Before you can access the NAM through a web browser (HTTP or HTTPS), you must enable the NAM Traffic Analyzer application from the NAM CLI. For HTTP, use the ip http server enable command. For HTTPS, use the ip http secure server enable command. Optionally, you also can configure the HTTP (or HTTPS) servers to run on a different TCP port from the default.

Note You can use the HTTP server or the HTTP secure server, but not both.

Note The ip http secure commands are all disabled by default, and you must first download and install the

NAM strong crypto patch from www.cisco.com before you can enable them.

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Configuring the HTTP Server

To configure the HTTP server parameters for the NAM, perform these steps in privileged mode:

Step 1 Configure the HTTP port by entering this command:

root@localhost# ip http secure port 8080 The HTTP server is enabled now. You must restart the server to change HTTP port. Continue [y/n]? y

The port number range is from 1 to 65535.

Note Web root and guest user names are different from the CLI root and guest users.

Step 2 Enable the HTTP server by entering this command:

root@localhost# ip http server enable Enabling HTTP server... No web users configured! Please enter a web administrator username [admin]:admin New password: Confirm password User admin added. Successfully enabled HTTP server.

Configuring the NAM

Note If you encounter the error, “[alert] httpd:Could not determine the server’s fully qualified domain

name, using 127.0.0.1 for ServerName” reboot the NAM and the HTTP server will be enabled automatically.

Installing a Strong Crypto Patch

The ip http secure commands are all disabled by default, and you must enable the HTTP secure server by installing a strong crypto patch.

To install a strong crypto patch, perform these steps in the NAM CLI:

Step 1 Download the patch from www.cisco.com by entering the following command in the NAM CLI:

root@localhost# patch ftp-url

ftp-url is the FTP location and the name of the strong crypto patch.

This example shows how to install a patch:

Console># patch ftp://hostname/pub/patch_rpms/cisco-nam-stro ng-crypto-patchK9-1.0-1.i386.rpm

Proceeding with installation. Please do not interrupt. If installation is interrupted, please try again.

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Downloading cisco-nam-strong-crypto-patchK9-1.0-1.i386.rpm. Please wait... ftp://hostname/pub/patch_rpms/cisco-nam-strong-crypto-patchK9-1.0-1.i386.rpm ( 1K)

- [########################] 1K | 112.15K/s

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Step 2 After applying the patch, the ip http secure commands are enabled, and the following messages are

Step 3 Configure the HTTP port by entering this command:

1931 bytes transferred in 0.02 sec (107.96k/sec)

Verifying cisco-nam-strong-crypto-patchK9-1.0-1.i386.rpm. Please wait... Package cisco-nam-strong-crypto-patchK9-1.0-1.i386.rpm verified.

Applying /usr/local/nam/patch/workdir/cisco-nam-strong-crypto-patchK9-1.0-1.i386 .rpm. Please wait... ########################################### [100%] ########################################### [100%]

Patch update completed successfully.

displayed:

Console> # ip http secure port 1777 Successfully changed HTTP secure port to 1777.

root@localhost# ip http secure port 8080 The HTTP server is enabled now. You must restart the server to change HTTP port. Continue [y/n]? y

The port number range is from 1 to 65535.

Note Web root and guest user names are different from the CLI root and guest users.

Step 4 Enable the HTTP server by entering this command:

Generating Certificates

Certificates are used to validate the secure server connection. You can generate a self-signed certificate or obtain and install a certificate from a certification authority.

Generate a self-signed certificate by entering this command:

Console> (enable)# ip http secure generate self-signed-certificate

A certificate-signing request already exists. Generating a new self signed certificate will invalidate the existing signing request and any certificates already generated from the existing request. Enter y to reuse the existing certificate-signing request or n to generate a new one. Reuse existing certificate-signing request?[y/n] y

The HTTP server is enabled now. You must restart to generate the certificate. Continue [y/n]? y

-----BEGIN CERTIFICATE----MIIDAzCCAmygAwIBAgIBADANBgkqhkiG9w0BAQQFADBlMQswCQYDVQQGEwJBVTET

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Configuring the NAM

MBEGA1UECBMKU29tZS1TdGF0ZTEhMB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQ dHkgTHRkMR4wHAYDVQQDExVuYW1sYWItcGlrMy5jaXNjby5jb20wHhcNMDExMDMw MTAxMDI4WhcNMDIxMDMwMTAxMDI4WjBlMQswCQYDVQQGEwJBVTETMBEGA1UECBMK U29tZS1TdGF0ZTEhMB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQdHkgTHRkMR4w HAYDVQQDExVuYW1sYWItcGlrMy5jaXNjby5jb20wgZ8wDQYJKoZIhvcNAQEBBQAD gY0AMIGJAoGBANsO1T5ayA6pvkJad413V+N/ibvND0XRyXfFycTQRzeA8F4A+etV s0Iq0muFfiL9mDr/es9TkyfIM+T2F6+NE13DxJ53ZBbh7ndb6WOnzeHLKh9EDfSI cy2s775lCPCjfLcMsWQLWSU7XUbi/ExDpb9e2wQQgi6QBED/YRkr73KNAgMBAAGj gcIwgb8wHQYDVR0OBBYEFIHsyecd8AW4cvt7voCFeZMarXIqMIGPBgNVHSMEgYcw gYSAFIHsyecd8AW4cvt7voCFeZMarXIqoWmkZzBlMQswCQYDVQQGEwJBVTETMBEG A1UECBMKU29tZS1TdGF0ZTEhMB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQdHkg THRkMR4wHAYDVQQDExVuYW1sYWItcGlrMy5jaXNjby5jb22CAQAwDAYDVR0TBAUw AwEB/zANBgkqhkiG9w0BAQQFAAOBgQACDyWhULAUeSIXyt9tuUrdPfF97hrpFkKy nj1yEU4piuc9qQtxG9yCGsofAm+CiGFg6P4qJZtBF47mq81qF+48JTYwi68CGCye suZgw0iCPQVv4KDirHBKFc0Vr/2SMrXcJImczoV2WGcxWxsVaXwpkBKF8pcMFFYd iOULMcvFxg==

-----END CERTIFICATE----Disabling HTTP server... Successfully disabled HTTP server. Enabling HTTP server... Successfully enabled HTTP server.

To obtain a certificate from a certification authority, you need to first generate a certificate-signing request and then submit the certificate-signing request manually to the certification authority. After obtaining the certificate from the certification authority, install the certificate.

Installing Certificates

To install a certificate from a certification authority, follow these steps:

Step 1 Generate a certificate signing request by entering this command:

root@localhost# ip http secure generate certificate-request A certificate-signing request already exists. Generating a new one will invalidate the existing one and any certificates already generated from the existing request. Do you still want to generate a new one? [y/n] y 5244 semi-random bytes loaded Generating RSA private key, 1024 bit long modulus

.......................................++++++

.++++++ e is 65537 (0x10001) Using configuration from /usr/local/nam/defaults/openssl.cnf You are about to be asked to enter information that will be incorporated into your certificate request. What you are about to enter is what is called a Distinguished Name or a DN. There are quite a few fields but you can leave some blank For some fields there will be a default value, If you enter '.', the field will be left blank.

----Country Name (2 letter code) [AU]:IN State or Province Name (full name) [Some-State]:Tamil Nadu Locality Name (eg, city) []:Chennai Organization Name (eg, company) [Internet Widgits Pty Ltd]:Cisco Systems Organizational Unit Name (eg, section) []: Common Name (eg, your name or your server's hostname) [hostname.cisco.com]: Email Address []:xxx@cisco.com

-----BEGIN CERTIFICATE REQUEST----MIIBzzCCATgCAQAwgY4xCzAJBgNVBAYTAklOMRMwEQYDVQQIEwpUYW1pbCBOYWR1 MRAwDgYDVQQHEwdDaGVubmFpMRYwFAYDVQQKEw1DaXNjbyBTeXN0ZW1zMR4wHAYD VQQDExVuYW1sYWItcGlrMy5jaXNjby5jb20xIDAeBgkqhkiG9w0BCQEWEXNla2Fy

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Configuring the NAM

Step 2 Install a certificate obtained from a certification authority by entering this command:

YmNAY2lzY28uY29tMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC8+SR503gS ygkf6pnHuh0LelNf6LqJjzwFfjqjS8vpkFq/QVbwqTNDIggUfbvRAIRWEKVWhpRf rr+II2o/Xzb0RLpV2J2p3HGgoRrKC3nArIFFiSqXniEU+g2mPqsFNcOyxHNXIxEj iBQf80DxbmvWFOpunmOQ/pGuEysNfU/46wIDAQABoAAwDQYJKoZIhvcNAQEEBQAD gYEAVAX89pCAcRDOqPgaBEMQCmWD+wqZPnALovr7C81OLBYTgLLqdwPqoSjSYosE w/pFnIxWN1sJ7MC8+hjnJJLjoCwbyrEyvoiAvzpsGsnAZgWUVaUpR7jlNbf8x2A1 hAOH9KchS0TpSNy13OyhuAkv0pUcM2AJqB/93u4YvuHfNOA=

-----END CERTIFICATE REQUEST-----

root@localhost# ip http secure install certificate The HTTP server is enabled now. You must restart the server to install certificate. Continue [y/n]? y

Cut and paste the certificate you received from Certificate Authority. Enter a period (.), then press enter to indicate the end of the certificate.

-----BEGIN CERTIFICATE----MIIDAzCCAmygAwIBAgIBADANBgkqhkiG9w0BAQQFADBlMQswCQYDVQQGEwJBVTET MBEGA1UECBMKU29tZS1TdGF0ZTEhMB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQ dHkgTHRkMR4wHAYDVQQDExVuYW1sYWItcGlrMy5jaXNjby5jb20wHhcNMDExMDMw MTAxMDI4WhcNMDIxMDMwMTAxMDI4WjBlMQswCQYDVQQGEwJBVTETMBEGA1UECBMK U29tZS1TdGF0ZTEhMB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQdHkgTHRkMR4w HAYDVQQDExVuYW1sYWItcGlrMy5jaXNjby5jb20wgZ8wDQYJKoZIhvcNAQEBBQAD gY0AMIGJAoGBANsO1T5ayA6pvkJad413V+N/ibvND0XRyXfFycTQRzeA8F4A+etV s0Iq0muFfiL9mDr/es9TkyfIM+T2F6+NE13DxJ53ZBbh7ndb6WOnzeHLKh9EDfSI cy2s775lCPCjfLcMsWQLWSU7XUbi/ExDpb9e2wQQgi6QBED/YRkr73KNAgMBAAGj gcIwgb8wHQYDVR0OBBYEFIHsyecd8AW4cvt7voCFeZMarXIqMIGPBgNVHSMEgYcw gYSAFIHsyecd8AW4cvt7voCFeZMarXIqoWmkZzBlMQswCQYDVQQGEwJBVTETMBEG A1UECBMKU29tZS1TdGF0ZTEhMB8GA1UEChMYSW50ZXJuZXQgV2lkZ2l0cyBQdHkg THRkMR4wHAYDVQQDExVuYW1sYWItcGlrMy5jaXNjby5jb22CAQAwDAYDVR0TBAUw AwEB/zANBgkqhkiG9w0BAQQFAAOBgQACDyWhULAUeSIXyt9tuUrdPfF97hrpFkKy nj1yEU4piuc9qQtxG9yCGsofAm+CiGFg6P4qJZtBF47mq81qF+48JTYwi68CGCye suZgw0iCPQVv4KDirHBKFc0Vr/2SMrXcJImczoV2WGcxWxsVaXwpkBKF8pcMFFYd iOULMcvFxg==

-----END CERTIFICATE----. Disabling HTTP server... Successfully disabled HTTP server. Enabling HTTP server... Successfully enabled HTTP server.

Enabling Voice Monitoring

The NAM Traffic Analyzer application allows you to view troubleshooting data collected from any enabled voice protocols on the NAM. Enabling voice monitoring allows you to identify potential problems with your voice network.

Note You must purchase a separate software license to enable voice monitoring on the NAM.

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Before you can use the NAM for voice monitoring, you must log into the NAM root account and perform these steps in privileged mode:

Step 1 Display the voice monitoring configuration by entering this command:

root@localhost# show options ART mib: Enabled Voice monitoring: Disabled

Step 2 Enable voice monitoring and verify the configuration by entering this command:

root@localhost# voice monitoring enable root@localhost# show options ART mib: Enabled Voice monitoring: Enabled

Step 3 Log into the NAM Traffic Analyzer application and click the Monitor tab to configure and display

voice monitoring.

Using a TACACS+ Server

Configuring the NAM

TACACS+ is a Cisco Systems authentication protocol that provides remote access authentication and related services. With TACACS+, user passwords are administered in a central database instead of individual routers, providing a scalable network security solution.

When a user logs into NAM Traffic Analyzer, TACACS+ determines if the user name and password is valid and what access privileges the user has.

Before you can use the NAM with TACACS+, you must configure both the NAM and the TACACS+ server.

To configure the NAM for TACACS+, follow these steps:

Step 1 Start the NAM Traffic Analyzer application.

Step 2 Click the Admin tab.

Step 3 Choose Users.

Step 4 Choose TACACS+.

Step 5 Click the Enable TACACS+ Administration and Authentication box.

Step 6 Follow the instructions in the online help.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

How you administer the NAM on your switch depends on whether you are using the Cisco IOS software or the Catalyst OS software. There are also NAM administration tasks that are common to either switch operating system.

The following sections describe how to administrate the NAM from the CLI for each switch operating system:

• Cisco IOS Software, page 38

• Catalyst OS Software, page 46

When you have completed administrating the software-dependent attributes for the NAM, you can configure the software-independent NAM attributes in this section:

• Operating System-Independent Administration, page 53

These sections describe how to administer the NAM:

Cisco IOS Software

This section contains the various administrative tasks you can perform on the NAM with Cisco IOS:

• Logging in to the NAM, page 38

• Changing and Recovering the NAM CLI Passwords, page 48

• Resetting the NAM, page 49

• Upgrading the NAM Software, page 49

Logging in to the NAM

The NAM has two user levels with different access privileges:

• guest—Read-only access

• root—All read and write access

Note The root account uses the # prompt; the guest account uses the > prompt.

To log in to the NAM, follow these steps:

Step 1 Log in to the Catalyst 6000 family switch using the Telnet connection or the console port connection.

Step 2 At the CLI prompt, establish a console session with the NAM using the session slot slot_number

processor processor_number command, as follows:

Router#session slot 8 processor 1 The default escape character is Ctrl-^, then x. You can also type 'exit' at the remote prompt to end the session Trying 127.0.0.81 ... Open

The default password is “guest.”

The default password is “root.”

Cisco Network Analysis Module (WS-X6380-NAM)

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Step 3 At the NAM login prompt, type root to log in as the root user or guest to log in as a guest user.

Step 4 At the password prompt, enter the password for the account. The default password for the root account

is “root” and the default password for the guest account is “guest.”

Password:

After a successful login, the command line prompt appears as follows:

WARNING! Default password has not been changed!

root@localhost#

Changing and Recovering the NAM CLI Passwords

If you have not changed the password from the factory-set default, a warning message displays when you log in to the NAM.

Administering the NAM

You can use the web application on the local database. If the administrator is unknown, you can use the CLI to remove the local web users from the web user database with the rmwebusers command.

Note New passwords must be at least six characters in length, and may include uppercase and lowercase

letters, numbers, and punctuation marks.

To change the password, follow these steps while you are logged in to the root account on the NAM:

Step 1 Enter this command:

root@localhost# password [username]

To change the root password, Telnet to the NAM and use the password command. The password command without the username argument defaults to the root user.

To change the guest password, use the Telnet connection to the NAM and you must use the password guest command to change the password.

Step 2 Enter the new password:

Changing password for user root New UNIX password:

Step 3 Enter the new password again:

Retype new UNIX password: passwd: all authentication tokens updated successfully

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This example shows how to set the password for the root account:

root@localhost# password root Changing password for user root

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

Note After this command, you must reset the NAM if the software version is 1.2(1).

Resetting the NAM

New UNIX password: Retype new UNIX password: passwd: all authentication tokens updated successfully

If you forget or lose the password, you can enter the clear module password command from the CLI to restore the password for the root account to “root” and the guest account to “guest.”

To restore the NAM password to the factory-set defaults, enter this command in privileged mode:

Router# clear module pc-module mod password

If you cannot reach the NAM through the CLI or an external Telnet session, enter the hw-mod module module_number reset command to reset and reboot the NAM. The reset process requires several

minutes.

To reset the NAM from the CLI, perform this task in privileged mode:

Task Command

Reset the NAM. hw-mod module module_number reset word

The word variable is the string for PC boot device.

This example shows how to reset the NAM, installed in slot 9, from the CLI:

Router#hw-mod mod 9 reset hdd:2

Proceed with reload of module? [confirm] y % reset issued for module 9

Note For the boot device, you can specify hdd:1 for the application image or hdd:2 for the maintenance

image.

Router# 00:26:55:%SNMP-5-MODULETRAP:Module 9 [Down] Trap 00:26:55:SP:The PC in slot 8 is shutting down. Please wait ...

To reboot the NAM from the network analysis software, perform this task while you are logged in to the root account on the NAM:

Task Command

Reset the NAM. reboot

This example shows how to reboot the NAM:

root@localhost#reboot Reboot the NAM? [Y/N]:y System reboot in progress..

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Upgrading the NAM Software

You can upgrade both the application software and the maintenance software. To upgrade the application software, see the “Upgrading the NAM Application Software” section on page 50. To upgrade the maintenance software, see the “Upgrading the NAM Maintenance Software” section on page 51.

Upgrading the NAM Application Software

To upgrade the NAM application software, follow these steps:

Step 1 Copy the NAM application software image to a directory accessible to FTP.

Step 2 Log in to the switch through the console port or through a Telnet session.

Step 3 To upgrade the application software, the NAM must be running in the maintenance image. If the NAM

is already running in the maintenance image, go to Step 4. Otherwise, enter this command in privileged mode:

Router#hw-mod module 9 reset hdd:2 Device BOOT variable for reset = hdd:2 Warning:Device list is not verified.

Proceed with reload of module? [confirm] % reset issued for module 9 Router# 00:03:31:%SNMP-5-MODULETRAP:Module 9 [Down] Trap 00:03:31:SP:The PC in slot 9 is shutting down. Please wait ... 00:03:41:%SNMP-5-COLDSTART:SNMP agent on host R1 is undergoing a cold start 00:03:46:SP:PC shutdown completed for module 9 00:03:46:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request) 00:03:49:SP:Resetting module 9 ... 00:03:49:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on 00:05:53:%SNMP-5-MODULETRAP:Module 9 [Up] Trap 00:05:53:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed 00:05:53:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now online Router#

Administering the NAM

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Step 4 After the NAM is back online, establish a console session with the NAM and log in to the root account.

Router#session slot 9 proc 1 The default escape character is Ctrl-^, then x. You can also type 'exit' at the remote prompt to end the session Trying 127.0.0.91 ... Open

Cisco Network Analysis Module (WS-X6380-NAM)

Maintenance Partition

Step 5 Upgrade the NAM application software by entering:

root@localhost#upgrade ftp-url

ftp-url is the FTP location and name of the NAM software image file.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the NAM.

Step 8 Reset the NAM by entering:

Step 9 (Optional) Verify the initial configuration after the NAM comes back online by logging into the NAM

Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url

value: ftp://user@host/absolute-path/filename. Enter your password when prompted.

Router#hw-mod mod 9 reset Device BOOT variable for reset = Warning:Device list is not verified.

Proceed with reload of module? [confirm] % reset issued for module 9

Router# 00:26:55:%SNMP-5-MODULETRAP:Module 9 [Down] Trap 00:26:55:SP:The PC in slot 8 is shutting down. Please wait ...

root account and then entering:

root@localhost#show ip root@localhost#show snmp

This example shows how to upgrade the NAM application software:

Router#hw-mod module 9 reset hdd:2 Device BOOT variable for reset = hdd:2 Warning:Device list is not verified.

Proceed with reload of module? [confirm] % reset issued for module 9

Router# 00:16:06:%SNMP-5-MODULETRAP:Module 9 [Down] Trap 00:16:06:SP:The PC in slot 9 is shutting down. Please wait ... 00:16:21:SP:PC shutdown completed for module 9 00:16:21:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request) 00:16:24:SP:Resetting module 9 ... 00:16:24:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on 00:18:21:%SNMP-5-MODULETRAP:Module 9 [Up] Trap 00:18:21:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed 00:18:21:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now online

Router#session slot 9 proc 1 The default escape character is Ctrl-^, then x. You can also type 'exit' at the remote prompt to end the session Trying 127.0.0.91 ... Open

Cisco Network Analysis Module (WS-X6380-NAM)

Maintenance Partition

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root@hostname.cisco.com#

upgrade ftp://root@hostname-ultra10/tftpboot/c6nam.1-2-1.bin.gz

Password for root@hostname-ultra10: 500 'SIZE c6nam.1-2-1.bin.gz':command not understood. ftp://root@danlee-ultra10/tftpboot/c6nam.1-2-1.bin.gz (unknown size)

- [|] 39103K 40041798 bytes transferred in 34.57 sec (1131.27k/sec) downloaded image version 2.1(1)

Upgrade file ftp://root@danlee-ultra10/tftpboot/c6nam.1-2-1.bin.gz is downloaded. Upgrading will wipe out the contents of the application partition on the hard disk. Do you want to proceed installing it [y|N]:y

Proceeding with installation. Please do not interrupt. If installation is interrupted or fails, boot this partition again and restart upgrade.

00:21:50:%NAM-3-NO_RESP:Module 9 is not responding Upgrade complete. You can boot the new application partition. root@hostname.cisco.com# exit

Administering the NAM

[Connection to 127.0.0.91 closed by foreign host] Router#

Router#hw-mod module 9 reset Device BOOT variable for reset = Warning:Device list is not verified.

Proceed with reload of module? [confirm] y % reset issued for module 9

Router# 00:24:04:%SNMP-5-MODULETRAP:Module 9 [Down] Trap 00:24:04:SP:The PC in slot 9 is shutting down. Please wait ... 00:24:18:SP:PC shutdown completed for module 9 00:24:18:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request) 00:24:21:SP:Resetting module 9 ... 00:24:21:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on 00:26:19:%SNMP-5-MODULETRAP:Module 9 [Up] Trap 00:26:19:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed 00:26:19:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now online

Upgrading the NAM Maintenance Software

To upgrade the NAM maintenance software, follow these steps:

Step 1 Copy the NAM maintenance software image to a directory accessible to FTP.

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Step 2 Log in to the switch through the console port or through a Telnet session.

Step 3 If the NAM is already running in the application image go to Step 5. If not, enter this command in the

privileged mode:

Router#hw-mod module 9 reset hdd:1 Device BOOT variable for reset = hdd:1 Warning:Device list is not verified.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

Step 4 After the NAM is back online, establish a console session with the NAM and log in to the root account.

Step 5 Upgrade the NAM maintenance software by entering:

Proceed with reload of module? [confirm] % reset issued for module 9 Router# 00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap 00:31:11:SP:The PC in slot 9 is shutting down. Please wait ... 00:31:25:SP:PC shutdown completed for module 9 00:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request) 00:31:28:SP:Resetting module 9 ... 00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on 00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap 00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed 00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now online

root@localhost#upgrade ftp-url

ftp-url is the FTP location and name of the NAM software image file.

Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url

value: ftp://user@host/absolute-path/filename. Enter your password when prompted.

Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the NAM.

Step 8 Boot into the maintenance image with this command to reset the NAM maintenance software:

Router#hw-mod module 9 reset hdd:2 Device BOOT variable for reset = hdd:2 Warning:Device list is not verified.

Proceed with reload of module? [confirm] % reset issued for module 9

Step 9 (Optional) Verify the initial configuration after the NAM comes back online by logging into the NAM

root account and enter the following command:

root@localhost# show ip

Step 10 (Optional) Reboot into the application image by entering:

Router#hw-mod module 9 reset

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This example shows how to upgrade the NAM maintenance software:

Router# Router#hw-mod module 9 reset hdd:1 Device BOOT variable for reset = hdd:1 Warning:Device list is not verified.

Router#session slot 9 proc 1 The default escape character is Ctrl-^, then x. You can also type 'exit' at the remote prompt to end the session Trying 127.0.0.91 ... Open

Administering the NAM

Cisco Network Analysis Module (WS-X6380-NAM)

root@hostname.cisco.com# < upgrade ftp://hostname:/pub/rmon/c6nam-maint.1-2-1a-m.bin.gz ftp://hostname:/pub/rmon/c6nam-maint.1-2-1a-m.bin.gz (119506K)

- [########################] 119506K | 611.83K/s 122374624 bytes transferred in 195.33 sec (611.82k/sec) downloaded image version 1.2(1a)m

Upgrade file ftp://hostname:/pub/rmon/c6nam-maint.1-2-1a-m.bin.gz is downloaded. Upgrading will wipe out the contents of the maintenance partition on the hard disk. Do you want to proceed installing it [y|N]:y

Proceeding with installation. Please do not interrupt. If installation is interrupted or fails, boot this partition again and restart upgrade.

Upgrade complete. You can boot the new maintenance partition. root@hostname.cisco.com# exit

Router# Router#hw-mod module 9 reset hdd:2 Device BOOT variable for reset = hdd:2 Warning:Device list is not verified.

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Proceed with reload of module? [confirm] % reset issued for module 9 Router# 02:27:19:%SNMP-5-MODULETRAP:Module 9 [Down] Trap

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

02:27:19:SP:The PC in slot 9 is shutting down. Please wait ... 02:27:36:SP:PC shutdown completed for module 9 02:27:36:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request) 02:27:39:SP:Resetting module 9 ... 02:27:39:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on 02:29:37:%SNMP-5-MODULETRAP:Module 9 [Up] Trap 02:29:37:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed 02:29:37:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now online Router#

Catalyst OS Software

This section contains the various administrative tasks you can perform on the NAM using the Catalyst OS software:

• Logging into the NAM, page 47

• Changing and Recovering the NAM CLI Passwords, page 48

• Resetting the NAM, page 49

• Upgrading the NAM Software, page 49

You can administer the NAM by using the NAM Traffic Analyzer application. Refer to the User Guide for the Catalyst 6000 Network Analysis Module NAM Traffic Analyzer.

You can perform these administrative tasks on the NAM:

• Add and remove NAM users and change passwords using either the CLI or the NAM Traffic

Analyzer application.

• Recover passwords as superuser (but not change passwords).

• Change local and remote (TACACS+ server) users and passwords by using the NAM Traffic

Analyzer application. Refer to the NAM Traffic Analyzer application online help topic “User and System Administration” for information about user and password administration.

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Administering the NAM

• Table 4 describes the user administration tasks you can perform using the CLI and NAM Traffic

Analyzer application.

Table 4 NAM User Administration

User Interface Add Users Remove Users Set Password Recover Password

CLI No Yes. Use the rmwebusers

command to remove all webusers from the local

Use the password command.

database.

Traffic Analyzer Add the first user with the CLI when starting the web server. Add all subsequent users

through the web GUI for the local database or through TACACS+ if the TACACS+ server is used.

Traffic Analyzer

Yes Yes Yes Contact the NAM

local database

Traffic Analyzer

Yes Yes Yes U s e a TAC AC S+ se rv e r, o r

TAC ACS +

Switch CLI.

administrator to reset through the GUI.

From the NAM CLI, use the rmwebusers command.

use the ip http tacacs+ disable command.

Logging into the NAM

There are two levels of access on the NAM, each with different privileges:

• Guest—Read-only CLI access (default password is guest)

• Root—Full read-write access (default password is root)

Note The root account uses the # prompt; the guest account uses the > prompt.

To log into the NAM, follow these steps:

Step 1 Log into the Catalyst 6000 family switch using the Telnet connection or the console port connection.

Note To allow remote Telnet sessions, use the exsession on command.

Step 2 Establish a console session with the NAM at the CLI prompt, using the session mod command:

Console> (enable) session 2 Trying NAM-2... Connected to NAM-2. Escape character is '^]'.

Network Analysis Module (WS-X6380-NAM)

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Step 3 To log into the NAM, type root to log in as the root user or guest to log in as a guest user at the login

prompt.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

Step 4 At the password prompt, enter the password for the account. The default password for the root account

is “root,” and the default password for the guest account is “guest.”

Password:

After a successful login, the command-line prompt appears as follows:

root@localhost#

Changing and Recovering the NAM CLI Passwords

You can use these methods to change and recover passwords:

• Use a Telnet connection to the NAM and CLI.

You can configure, change, and recover root and guest passwords:

–

To change the password, use a Telnet connection to the NAM, then use the password command to change the password.

–

To recover the password, use the Telnet connection to the supervisor engine, then use the clear module password module command.

• Use NAM Traffic Analyzer n on the local database.

You create the initial NAM Traffic Analyzer application user with the CLI. After starting NAM Traffic Analyzer, you can establish and edit additional user passwords. You use NAM Traffic Analyzer or the TACACS+ server to change passwords as follows:

–

As the NAM Traffic Analyzer application administrator, you can reset passwords.

–

If the administrator is unknown, you can use the CLI to remove the local web user database from the web database with the rmwebusers command.

• Use the instructions in the TACACS+ server documentation.

If you have not changed the password from the factory-set default password, a warning message appears when you log into the NAM.

Note New passwords must be at least six characters in length, and may include uppercase and lowercase

letters, numbers, and punctuation marks.

To change a password, follow these steps while logged into the NAM as root:

Step 1 Enter this command:

root@localhost# password [username]

Step 2 Enter the new password:

Changing password for user root New UNIX password:

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Step 3 Enter the new password again:

Resetting the NAM

Administering the NAM

Retype new UNIX password: passwd: all authentication tokens updated successfully

This example shows how to set the password for the root account:

root@localhost# password root Changing password for user root New UNIX password: Retype new UNIX password: passwd: all authentication tokens updated successfully

If you forget or lose the password, you can enter the clear module password command from the CLI to restore the password for the root account to root and the guest account to guest.

To restore the NAM password to the factory-set defaults, enter this command in privileged mode:

Console> (enable) clear module password mod

If you cannot reach the NAM through the CLI or an external Telnet session, enter the reset command to reset and reboot the NAM. The reset process requires several minutes.

To reset the NAM from the CLI, perform this task in privileged mode:

Task Command

Reset the NAM. reset NAM_mod

This example shows how to reset the NAM, installed in slot 2, from the CLI:

Console> (enable) reset 2 Module 2 shut down in progress, please don't remove module until shutdown completed

Resetting module 2....

2000 Feb 15 15:39:42 %SYS-5-MOD_OK:Module 2 is online Console> (enable)

To reboot the NAM, perform this task while you are logged into the root account on the NAM:

Task Command

Reset the NAM. reboot

This example shows how to reboot the NAM:

root@localhost# reboot Reboot the NAM? [Y/N]:y System reboot in progress..

Upgrading the NAM Software

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

Upgrading the NAM Application Software

To upgrade the NAM application software, follow these steps:

Step 1 Copy the NAM application software image to a directory accessible to FTP.

Step 2 Log into the switch through the console port or through a Telnet session.

Step 3 To upgrade the application software, the NAM must be running in the maintenance image. If the NAM

is already running in the maintenance image, go to Step 4. Otherwise, enter this command in privileged mode:

Console> (enable) reset mod hdd:2

Step 4 After the NAM is back online, establish a console session with the NAM and log into the root account.

Step 5 Upgrade the NAM application software by entering this command:

root@localhost# upgrade ftp-url

ftp-url is the FTP location and the name of the NAM software image file.

Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url

value: ftp://user@host/absolute-path/filename. Enter your password when prompted.

Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the NAM.

Step 8 Reset the NAM by entering this command:

Console> (enable) reset mod

Step 9 (Optional) Verify the initial configuration after the NAM comes back online by logging into the NAM

root account and entering the following commands:

root@localhost# show ip root@localhost# show snmp

This example shows how to upgrade the NAM application software:

Console> (enable) reset 3 hdd:2 This command will reset module 3. Unsaved configuration on module 3 will be lost Do you want to continue (y/n) [n]? y Module 3 shut down in progress, please don't remove module until shutdown completed. Console> (enable) 2001 Apr 19 14:33:31 %SYS-5-MOD_RESET:Module 3 reset from Software 2001 Apr 19 14:35:27 %SYS-5-MOD_OK:Module 3 is online

Console> (enable) session 3 Trying NAM-3... Connected to NAM-3. Escape character is '^]'.

Cisco Network Analysis Module (WS-X6380-NAM)

Maintenance Partition

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Administering the NAM

WARNING! Default password has not been changed! root@nam5.cisco.com# upgrade ftp://hostname@172.20.52.3/tftpboot/c6nam.1-2-1.bin.gz Password for hostname@172.20.52.3:

500 'SIZE c6nam.1-1-0-20.gz': command not understood. ftp://hostname@172.20.52.3/tftpboot/c6nam.1-2-1.bin.gz (unknown size)

- [-] 39103K 40041798 bytes transferred in 48.16 sec (811.93k/sec)

Upgrade file ftp://hostname@172.20.52.3/tftpboot/c6nam.1-2-1.bin.gz is downloaded. Upgrading will wipe out the contents of the application partition on the hard disk. Do you want to proceed installing it [Y/N]: y

Proceeding with installation. Please do not interrupt. If installation is interrupted or fails, boot the maintenance partition again and restart upgrade. /usr/local/nam/bin/netinstall /dev/hda1 -inf=/tmp/upgrade.bin

Upgrade complete. You can boot the new application partition. root@nam5.cisco.com# exit Console> (enable) reset 3 Module 3 shut down in progress, please don't remove module until shutdown completed. 2000 May 25 09:30:59 %SYS-5-MOD_RESET:Module 3 reset from Software 2000 May 25 09:32:56 %SYS-5-MOD_OK:Module 3 is online Console> (enable)

Upgrading the NAM Maintenance Software

To upgrade the NAM maintenance software, follow these steps:

Step 1 Copy the NAM maintenance software image to a directory that is accessible to FTP.

Step 2 Log into the switch through the console port or through a Telnet session.

Step 3 To upgrade the maintenance software, the NAM must be running in the application image. If the NAM

is already running in the application image, go to Step 4. Otherwise, enter this command in privileged mode:

Console> (enable) reset mod hdd:1

Step 4 After the NAM is back online, establish a console session with the NAM and log into the root account.

Step 5 Upgrade the NAM maintenance software by entering this command:

root@localhost# upgrade ftp-url

ftp-url is the FTP location and the name of the NAM software image file.

Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url

value: ftp://user@host/absolute-path/filename. Enter your password when prompted.

Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the NAM.

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Administering the NAM

Step 8 Boot into the maintenance image with this command to reset the NAM maintenance software:

Step 9 (Optional) Verify the initial configuration after the NAM comes back online by logging into the NAM

Step 10 (Optional) Reboot into the application image by entering this command:

Console> (enable) reset mod hdd:2

root account, and enter the following commands:

root@localhost# show ip root@localhost# show snmp

Console> (enable) reset mod hdd:1

This example shows how to upgrade the NAM maintenance software:

Console> (enable) reset 3 hdd:1 Module 3 shut down in progress, please don't remove module until shutdown completed. 2000 May 25 09:07:46 %SYS-5-MOD_RESET:Module 3 reset from Software 2000 May 25 09:09:38 %SYS-5-MOD_OK:Module 3 is online

Console> (enable) session 3 Trying NAM-3... Connected to NAM-3. Escape character is '^]'.

Cisco Network Analysis Module (WS-X6380-NAM)

WARNING! Default password has not been changed! root@nam5.cisco.com# upgrade

ftp://hostname/pub/rmon/c6nam-maint.1-2-1a-m.bin.gz

ftp://hostname/pub/rmon/c6nam-maint.1-2-1a-m.bin.gz (119506K)

- [########################] 119506K | 755.54K/s 122374624 bytes transferred in 158.17 sec (755.54k/sec) downloaded image version 1.2(1a)m

Upgrade file ftp://hostname/pub/rmon/c6nam-maint.1-2-1a-m.bin.gz is downloaded. Upgrading will wipe out the contents of the maintenance partition on the hard disk. Do you want to proceed installing it [y|N]:y

Proceeding with installation. Please do not interrupt. If installation is interrupted or fails, boot this partition again and restart upgrade.

Upgrade complete. You can boot the new maintenance partition. root@nam5.cisco.com# exit

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Operating System-Independent Administration

The following sections describe NAM administration that is independent of the switch operating system.

Adding NAM Patch Software

To install a patch on the NAM, follow these steps:

Step 1 Log into the switch through the console port or through a Telnet session.

Step 2 To add the patch software, the NAM must be running in the application image. If the NAM is already

running in the application image, go to Step 4. Otherwise, if the NAM is in the maintenance image, enter this command in privileged mode:

For Cisco IOS software enter:

root@localhost# hw-mod module module_number root@localhost# reset mod hdd:2

For Catalyst OS software enter:

Console> (enable) reset mod hdd:1

Administering the NAM

Step 3 After the NAM is back online, establish a console session with the NAM, and then log into the root

account.

Step 4 Install the patch software to the NAM software by entering this command:

root@localhost# patch ftp-url

ftp-url is the FTP location and the name of the NAM patch software image file.

Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url

value: ftp://user@host/absolute-path/filename. Enter your password when prompted.

Step 5 Follow the screen prompts during the patch application process.

Step 6 Enter the following command after you apply the patch and set the port.

root@localhost# ip heep secure server enable

Step 7 (Optional) Verify the initial configuration after the NAM comes back online by logging into the NAM

root account and then entering these commands:

root@localhost# show ip root@localhost# show patches

This Catalyst OS software example shows how to apply patch software:

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Console> (enable) session 3 Trying NAM-3... Connected to NAM-3. Escape character is '^]'.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Administering the NAM

Cisco Network Analysis Module (WS-X6380-NAM)

WARNING! Default password has not been changed! root@nam5.cisco.com# patch

ftp://hostname/pub/patch_rpms/cisco-nam-system-patch-1.0-1.i386.rpm

Proceeding with installation. Please do not interrupt. If installation is interrupted, please try again.

Downloading cisco-nam-system-patch-1.0-1.i386.rpm. Please wait... ftp://hostname/pub/patch_rpms/cisco-nam-system-patch-1.0-1.i386.rpm (4K)

- [########################] 4K |

1047.61K/s 4114 bytes transferred in 0.00 sec (970.67k/sec)

Verifying cisco-nam-system-patch-1.0-1.i386.rpm. Please wait... Package cisco-nam-system-patch-1.0-1.i386.rpm verified.

Applying cisco-nam-system-patch-1.0-1.i386.rpm, please wait... ########################################### [100%] ########################################### [100%]

Downloading zsh-3.0.8-8.i386.rpm, please wait... ftp://hostname/pub/patch_rpms/zsh-3.0.8-8.i386.rpm (492K)

- [########################] 492K |

810.37K/s 503944 bytes transferred in 0.61 sec (809.93k/sec)

Verifying zsh-3.0.8-8.i386.rpm, please wait... Package /usr/local/nam/patch/workdir/zsh-3.0.8-8.i386.rpm verified.

Applying zsh-3.0.8-8.i386.rpm, please wait... ########################################### [100%] ########################################### [100%]

Downloading nam-system-dummy-1.0-1.i386.rpm, please wait... ftp://hostname/pub/patch_rpms/nam-system-dummy-1.0-1.i386.rpm (1K)

- [########################] 1K |

1025.45K/s 1574 bytes transferred in 0.00 sec (874.37k/sec)

Verifying nam-system-dummy-1.0-1.i386.rpm, please wait... Package /usr/local/nam/patch/workdir/nam-system-dummy-1.0-1.i386.rpm verified.

Applying nam-system-dummy-1.0-1.i386.rpm, please wait... ########################################### [100%] ########################################### [100%]

Restoring data This may take several minutes, please wait... Done.

Patch update completed successfully. root@nam5.cisco.com# exit

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Administering the NAM

Additional NAM Software Administrative Commands

The NAM supports these additional administrative commands:

Command Description

config clear Clears the NVRAM configuration to the factory-set default condition,

including:

• Deleting all RMON control tables.

• Deleting all RMON1 and RMON2 filters.

• Returning the RMON configuration file to the default configuration.

No IP host configuration data is deleted.

You must reset the NAM after entering the config clear command for the change to take effect.

This command can be used by the root account only.

coredump ftp://host/absolute-path Sends a core file to an anonymous FTP server after the RMON agent crashes.

You should always copy and save this information to a file before calling the Cisco Technical Assistance Center (TAC). The TAC needs this information to analyze and troubleshoot the NAM. Only one core dump file is maintained. A newly created core dump file overwrites an existing core dump file. This command can be used only by the root account.

Note If the FTP server does not allow anonymous users, use the following

syntax: coredump ftp://user:password@host/absolute-path.

exsession [on | off] Controls whether external Telnet sessions are accepted by the NAM from

outside the switch. The default is set to off. If the exsession command is set to off, you can only Telnet to the NAM from the supervisor engine on the switch. If the exsession command is set to on, new Telnet requests from any valid IP address are accepted. This command will not drop any open sessions. This command can be used by the root account only.

help [command] Displays a list of top-level commands or additional information for an

individual command.

ip address ip-address subnet-mask Specifies the IP address and subnet for a node on the network.

ip broadcast broadcast-address Specifies the IP broadcast address for a node on the network.

ip gateway default-gateway Specifies the default IP gateway.

ip hosts add ip address host_name [alias 1] [alias 2]

ip hosts add

ftp://user:passwd@host/full-path/filename

ip hosts delete Deletes a host entry from the hosts file.

ip hosts delete

ftp://user:passwd@host/full-path/filename

ip nameserver ip-addr ip-addr ip-addr Specifies the IP name server used to resolve network names into network

nslookup hostname [server] Allows name server queries for information about a host. If the optional server

Adds a host entry to the hosts file.

Adds the host entries from the remote file to the hosts file.

Deletes the host entries from the remote file in the hosts file.

addresses.

is not specified, the NAM DNS servers are used.

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Command Description

patch

ftp://user:passwd@host/full-path/filename

ping [-nv] [-c count] [-i wait] [-p pattern] [-s packetsize] hostname | IP address

show autostart Enables reporting for statistics, address mappings, VLANs, and MIBs.

show bios Displays system information about the BIOS and module (including NAM

show certificate Displays certificates you have installed for secure servers.

show certificate-request Displays encrypted certificate request for secure servers.

show cpu Displays current processor load on the NAM CPU for all combined functions.

show date Displays current time-of-day information maintained by the NAM. This

show hosts Displays the hosts file.

show ip Displays current IP configuration including the HTTP server, secure server,

show memory Displays system memory statistics. Memory sizes are rounded to the nearest

show options Displays ART MIB and voice monitoring configuration status.

show patches Displays installed software patches.

show snmp Displays the SNMP configuration.

show tech-support Displays system information that the Cisco TAC might need for

snmp community community-string {ro | rw} Sets the SNMP community string value.

Applies a patch to the application software from the specified location.

Sends ICMP echo-request packets to another node on the network. To configure ping, you can also use the command without arguments.

The following options are supported:

-n—Shows network addresses as numbers.

-v—Provides verbose output.

-c count—the Stops after sending count ECHO_REQUEST packets.

-i wait—Waits seconds between sending each packet.

-p pattern—Up to 16 pad bytes can be used to fill out packets you send.

-s packetsize—The 8 bytes of ICMP header data.

serial number) that the Cisco TAC might need for troubleshooting. Copy and save the information to a file before calling TAC. This command can be used by both root and guest accounts.

This command can be used by both root and guest accounts.

command can be used by both root and guest accounts.

port, secure port, and TACACS+ information.

MB. This command can be used by both root and guest accounts.

troubleshooting. Copy and save the information to a file before calling TAC. This command can be used by the root account only.

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Command Description

traceroute [-Inv] [-f first_ttl] [-m max_ttl] [-p port] [-s src_addr] [-t tos] [-w waittime] destination host name | IP address [packetlen]

upgrade

ftp://user:passwd@host/full-path/filename

The following options are supported:

-I—Uses ICMP ECHO instead of UDP datagrams.

-n—Prints hop addresses numerically.

-v—Provides verbose output.

-f first_ttl—Sets the initial time-to-live used in the first outgoing packet.

-m max_ttl—Sets the maximum time-to-live (max number of hops) used.

-p port—Sets the base UDP port number used in probes.

-s src_addr—Forces the source address to be something other than the IP

address of the interface the packet is sent on.

-t tos—Sets the type-of-service in packets to the following value.

-w waittim—Sets the time (in seconds) to wait for a response to a probe.

Upgrades the maintenance software from the specified location.

Administering the NAM

The NAM also supports CLI commands for the supervisor engine, which are described in more detail in the Catalyst 6000 Family Command Reference publication.

Cisco IOS Commands

The NAM also supports these CLI commands, which are described in more detail in the Catalyst 6000 Family IOS Command Reference publication. These commands are grouped according to mode. These

sections describe the Cisco IOS commands that interact with the NAM:

• Exec Commands, page 57

• Configuration Commands, page 58

Exec Commands

The following commands are all performed in exec mode:

Command Description

Displays installed modules, versions, and states.

show module

reload Reloads the entire switch.

show running-config Displays the configuration that is currently running.

show startup-config Displays the saved configuration.

hw-module module slot_number reset Resets the module into the application image by default.

hw-module module slot_number reset hdd:2 Resets the module into the maintenance image.

hw-module module slot_number shutdown Resets the module into the maintenance image.

show interfaces Gigabit slot_number/port_number Displays status of the interface.

show interfaces switchport module slot_number Displays current switch settings for the interfaces.

Note This command does not show the signature level.

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Administering the NAM

Command Description

show interface trunk module slot_number Displays current trunk settings for the interfaces.

clock set time date Sets the current time and date.

clock update-calendar Updates the calendar time to the clock time.

clock read-calendar Updates clock time to the calendar time.

Configuration Commands

The following commands are all performed in either global configuration mode or the interface configuration mode:

• Global Configuration Mode, page 58

• Interface Configuration Mode, page 58

Global Configuration Mode

The following commands are all performed in global configuration mode:

Command Description

power enable module slot_number Turns the power on for the NAM if it is not already on.

no power enable module slot_number Shuts down the NAM and removes power.

clock timezone zone offset Sets the timezone for the switch or NAM.

clock summer-time zone recurring Sets the switch to use summertime settings.

clock calendar valid Sets the current calendar time as the switch time on startup.

interface GigabitEthernet slot number/port number Begins configuration for each NAM port.

monitor session session {source {interface interface interface-number | {vlan vlan-id}} [ , | - | rx| tx | both]

monitor session session {destination {interface interface

interface-number} [ , | -] {vlan vlan-id}}

Sets the sources for a SPAN session.

Sets the destination for a SPAN session.

Interface Configuration Mode

The following commands are configuration commands performed in interface configuration mode:

Command Description

switchport Sets interface as a switchport.

switchport trunk encapsulation dot1q Sets dot1q as the encapsulation type.

switchport trunk native vlan vlan Sets native VLAN for the trunk port.

switchport trunk allowed vlan vlans Sets allowed VLANs for a trunk.

switchport mode trunk Sets the interface as a trunk port.

switchport capture Sets the interface as a capture port.

switchport access vlan vlan Sets the access VLAN for the interface.

switchport mode access Sets the interface as an access port.

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Unsupported Supervisor Engine CLI Commands

These CLI commands are not supported by the NAM:

• set port broadcast

• set port channel

• set port cops

• set port disable

• set port enable

• set port flowcontrol

• set port gmrp

• set port gvrp

• set port host

• set port inlinepower

• set port jumbo

• set port membership

Troubleshooting the NAM

• set port negotiation

• set port protocol

• set port qos

• set port rsvp

• set port security

• set port speed

• set port trap

• set protocolfilter

• set rgmp

• set rspan

• set snmp

• set spantree

• set trunk

• set udld

• set vlan

• set vtp

Troubleshooting the NAM

This section provides troubleshooting information for the NAM.

Note Additional troubleshooting help is available to NAM Traffic Analyzer application users in the online

help “Troubleshooting” section.

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Troubleshooting the NAM

Symptom The user is unable to start the Traffic Director capture after using the NAM Traffic Analyzer

application capture with a large buffer size.

Possible Cause All of the buffer space available for capture sessions was requested and allocated for

capture sessions using the NAM Traffic Analyzer application (or the reverse). If you are using more than one entity to simultaneously request NAM resources, such as the NAM Traffic Analyzer application, and the external SNMP managers, such as nGenius RTM or Traffic Director, be sure that you balance the resource allocations.

Recommended Action Do not request the maximum capture buffer size in one application and then

expect additional buffers available when interacting with the NAM from another application. Only enable autostart when it is required. Autostart can consume more resources than just enabling collections on specific data sources instead of all data sources. Ensure that only the specific capture buffers and collections required are enabled on the NAM. Use the clear config and reboot commands from the NAM CLI and then restart the applications for capture sessions that you want with minimum buffer allocations. The NAM Traffic Analyzer application also shows all collections enabled on the NAM in the Admin/Diagnostics/Monitor and Capture Configuration screen.

Symptom The user receives a verification failed message when installing a patch on the NAM.

Possible Cause The time and date on the NAM are not correct, or the patch is not the same as an

official Cisco patch. The FTP process may have failed, or the FTP image being pointed to is not a patch (It may be a full application image.)

Recommended Action The signature verification used to ensure that the patch is an authentic patch

requires an accurate time and date on the NAM and only accepts official Cisco patches.

Symptom When a NAM is running in a switch with the Catalyst OS, the NAM may be shown as

unreachable by using the ping command or NAM Traffic Analyzer.

Possible Cause The NAM IP address and the IP address of the switch (interface sc0) are not in the

same subnet. This problem can occur if you change the switch IP address and the NAM VLAN assignment. The NAM will automatically synchronize its VLAN assignment to the same VLAN in which the switch (interface sc0) resides. When this occurs, the NAM IP address resides on a different subnet than the VLAN assigned to the NAM. The router then drops any packet destined to the NAM IP address. You cannot add a static route to the router because of route overlap caused by improper VLAN assignments and subnetting.

Recommended Action Make sure the NAM IP address and the switch are in the same subnet and in the

same VLAN.

Symptom Cannot enable the HTTP server.

Possible Cause The NAM could not determine the server’s fully qualified domain name.

Recommended Action Reboot the NAM.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Troubleshooting the NAM

Symptom The user cannot connect to the server.

Possible Cause The initial configuration is incorrect or not configured.

Recommended Action Reconfigure the NAM as described in “Configuring the NAM” section on

page 16.

Symptom The user cannot connect to the NAM Traffic Analyzer application.

Possible Cause The configuration for the HTTP server is not correct.

Recommended Action Check the NAM configuration for the HTTP server as described in “Configuring

the HTTP or HTTP Secure Server” section on page 32.

Symptom When updating software, a nonexisting file is given in the URL.

Recommended Action Check the URL and filename.

Symptom The user cannot enable the HTTP server.

Possible Cause No web users are configured, or a secure server is already enabled.

Recommended Action Configure web users as described in “Configuring the HTTP or HTTP Secure

Server” section on page 32.

Symptom After configuration, the TACACS+ authentication and authorization fails.

Possible Cause There are three possible causes: name and password do not match the login

configuration in the TACACS+ server; the TACACS+ secret key configured in the NAM does not match the secret key configured in the server; and the wrong TACACS+ server IP address is configured in the NAM.

Recommended Action Follow these steps to determine the cause to take the appropriate course of

action:

Step 1 Log in as a local user.

Step 2 Choose the Admin > Diagnostics > Tech Support.

Step 3 Scroll down to view the /var/log/messages area.

Step 4 Look for the following messages near the end of the log and take the recommended actions:

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Error Message ...PAM-tacplus[612]:auth failed:Login incorrect

Possible Cause

Recommended Action Log in to the TACACS+ server and configure the authenticate and authorize

The name and password do not match the login configuration in the TACACS+ server.

NAM user. (See the TACACS+ documentation for information on login configuration.)

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Troubleshooting the NAM

Error Message ...httpd:tac_authen_pap_read:invalid reply content, incorrect key?

...PAM-tacplus[616]:auth failed:Authentication error, please contact administrator.

Possible Cause

The TACACS+ secret key configured in the NAM does not match the key in the

TAC AC S+ s erv e r.

Recommended Action Choose Admin > User > TACACS+, and enter the correct secret key.

Error Message ...httpd:tac_connect:connection to 172.20.122.183 failed:Connection

timed out ...httpd:tac_connect:all possible TACACS+ servers failed ...PAM-tacplus[613]:connection failed srv 0:Connection timed out ...PAM-tacplus[613]:no more servers to connect

Possible Cause

Recommended Action Choose Admin > User > TACACS+, and enter the correct TACACS+ server

The wrong TACACS+ server IP address is configured on the NAM.

address.

Symptom The TACACS+ user can log in successfully but receives the “Not authorized...” error messages

when accessing NAM Traffic Analyzer application.

Possible Cause The user does not have the necessary access rights.

Recommended Action Log in to the TACACS+ server and grant access rights to the affected users. (See

the TACACS+ documentation for information on login configuration.)

Web Username and Password Issues

The following web username and password issues apply:

• You cannot use the CLI username (root or guest) and password to log into the NAM Traffic Analyzer

application because they are administered separately. You also cannot use your NAM Traffic Analyzer application username and password to log into the NAM CLI.

You can create web users with a local database or using TACACS+. You can create a web user with the same username and password as used on the CLI. However, you must still make password changes in both places.

• You can use TACACS+ either in addition to a local database or instead of a local database. (The local

database is always checked first.) To use only TACACS+, you can eliminate the local database users by either of these methods:

–

Use the NAM CLI rmwebusers command to remove only local users, not TACACS+ users, as they are administered separately on the TACACS+ server.

–

From the Admin tab, click Users, then delete all local database users individually.

Caution Do not delete all local database web users until you have verified that you can log into the NAM

Traffic Analyzer application as a TACACS+ user.

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• You can recover the password in situations where you have forgotten the local web admin user

password, or when another user with account permission logged in and changed the local web admin user password.

To recover the password if no TACACS+ server is configured on the NAM, follow these steps:

Step 1 Access the NAM CLI.

Step 2 Remove all web users by entering this command:

rmwebusers

Stop the HTTP server and restart the HTTP (or HTTPs, if applicable) server by entering this command:

ip http server enable ip http secure server enable

Step 3 At the prompt, enter the web admin username and password.

You can now log in using the new admin account and create other web accounts by clicking the Admin tab, then clicking Users.

Troubleshooting the NAM

To recover the password if the TACACS+ server is configured on the NAM, follow these steps:

Step 1 Log into the NAM Traffic Analyzer application as a TACACS+ user.

You must be configured on the TACACS+ server with Account Management permission.

Step 2 Change the password of the local web admin user.

Note If a TACACS+ server has been configured and the local web user account is deleted, you can still

create the web admin user on the TACACS+ server. In this case, the admin user created on the TACACS+ server can log into the NAM Traffic Analyzer application and change the password of the local web admin user, you do not need to create another admin user.

• When the TACACS+ configuration may become confused between the NAM and the TACACS+

server, and a local database user account is not available to fix the TACACS+ configuration on the NAM, you may not be able to fix this problem from the TACACS+ server. To recover the passwords, follow these steps:

Step 1 Access the NAM CLI.

Step 2 Enter these commands:

rmwebusers ip http tacacs+ disable ip http server enable

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(or ip http secure server enable if using HTTPs)

Step 3 When prompted, enter the new local database admin username and password.

Step 4 Log into the NAM Traffic Analyzer application.

Step 5 Click the Admin tab.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Supported RMON and RMON2 MIB Objects

Step 6 Click Users.

Step 7 In the contents, click TACACS+.

Step 8 Enter the correct information.

Step 9 Click Apply.

There are restrictions on using passwords when performing upgrades or applying patches. Do not include the password as an argument in upgrade and patch commands. Use command syntax of this form:

patch ftp://user@host/full-patch/filename

Enter the password when prompted for it.

Supported RMON and RMON2 MIB Objects

Table 5 lists the RMON and RMON2 MIB objects supported by the supervisor engine and the NAM. The

supervisor engine implements some objects from the RMON MIBs as specified in Tab le 5. The supervisor engine RMON implementation is completely independent of the NAM implementation, and no MIB objects are shared.

To collect etherStats from a physical interface on the switch, configure the etherStatTable on the supervisor engine instead of on the NAM. The etherStats are then collected accurately on multiple physical interfaces simultaneously.

If you are interested in the etherStats for a specific VLAN, configure the etherStatsTable on the NAM. For the data source, use the ifIndex corresponding to the VLAN of interest.

Any alarmVariable configured on the supervisor engine must reference a MIB object on the supervisor engine. An alarmVariable configured on the NAM must reference a MIB object on the NAM.

Note You cannot configure an alarmVariable on the NAM that references a MIB object on the supervisor

engine or configure an alarmVariable on the supervisor engine that references a MIB object on the NAM.

Table 5 Supervisor Engine Module and NAM RMON Support

Module Object Identifier (OID) and Description Source

Supervisor Engine

...mib-2(1).rmon(16).statistics(1).etherStatsTable(1)...mib-2(1).rm on(16).statistics(1).tokenRingMLStatsTable(2) ...mib-2(1).rmon(16).statistics(1).tokenRingPStatsTable(3)

RFC 1757 (RMON-MIB) RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB)

Counters for packets, octets, broadcasts, errors, etc.

Supervisor Engine

...mib-2(1).rmon(16).history(2).historyControlTable(1) ...mib-2(1).rmon(16).history(2).etherHistoryTable(2) ...mib-2(1).rmon(16).history(2).tokenRingMLHistoryTable(3) ...mib-2(1).rmon(16).history(2).tokenRingPHistoryTable(4)

RFC 1757 (RMON-MIB) RFC 1757 (RMON-MIB) RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB)

Periodically samples and saves statistics group counters for later retrieval.

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Table 5 Supervisor Engine Module and NAM RMON Support (continued)

Module Object Identifier (OID) and Description Source

Supported RMON and RMON2 MIB Objects

Supervisor Engine

Network Analysis

...mib-2(1).rmon(16).alarm(3) RFC 1757 (RMON-MIB)

A threshold that can be set on critical RMON variables for network management.

...mib-2(1).rmon(16).alarm(3) RFC 1757 (RMON-MIB)

A threshold that can be set on critical RMON variables for network management.

...mib-2(1).rmon(16).hosts(4) RFC 1757 (RMON-MIB)

Maintains statistics on each host device on the segment or port.

...mib-2(1).rmon(16).hostTopN(5) RFC 1757 (RMON-MIB)

A user-defined subset report of the Hosts group, sorted by a statistical counter.

...mib-2(1).rmon(16).statistics(1).etherStatsTable(1) RFC 1757 (RMON-MIB)

...mib-2(1).rmon(16).matrix(6) RFC 1757 (RMON-MIB)

Maintains conversation statistics between hosts on a network.

...mib-2(1).rmon(16).filter(7) RFC 1757 (RMON-MIB)

A filter engine that generates a packet stream from frames that match a specified pattern.

Network Analysis

Supervisor Engine

Network Analysis

Supervisor Engine

...mib-2(1).rmon(16).capture(8) RFC 1757 (RMON-MIB)

Manages buffers for packets captured by the Filter group for uploading to the management console.

...mib-2(1).rmon(16).event(9) RFC 1757 (RMON-MIB)

Generates SNMP traps when an Alarms group threshold is exceeded and logs the events.

...mib-2(1).rmon(16).event(9) RFC 1757 (RMON-MIB)

Generates SNMP traps when an Alarms group threshold is exceeded and logs the events.

...mib-2(1).rmon(16).tokenRing(10).ringStationControlTable(1) ...mib-2(1).rmon(16).tokenRing(10).ringStationTable(2) ...mib-2(1).rmon(16).tokenRing(10).ringStationOrderTable(3) ...mib-2(1).rmon(16).tokenRing(10).ringStationConfigControlTabl e(4) ...mib-2(1).rmon(16).tokenRing(10).ringStationConfigTable(5)

RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB) RFC 1513 (TOKEN-RING-RMON MIB)

...mib-2(1).rmon(16).tokenRing(10).sourceRoutingStatsTable(6)

Aggregates detailed Token Ring statistics.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

Supported RMON and RMON2 MIB Objects

Table 5 Supervisor Engine Module and NAM RMON Support (continued)

Module Object Identifier (OID) and Description Source

Network Analysis

...mib-2(1).rmon(16).protocolDir(11) RFC 2021 (RMON2-MIB)

A table of protocols for which the Network Analysis Module monitors and maintains statistics.

...mib-2(1).rmon(16).protocolDist(12) RFC 2021 (RMON2-MIB)

A table of statistics for each protocol in protocolDir(11).

...mib-2(1).rmon(16).addressMap(13) RFC 2021 (RMON2-MIB)

List of MAC-to-network-layer address bindings.

...mib-2(1).rmon(16).nlHost(14) RFC 2021 (RMON2-MIB)

Statistics for each network layer address.

...mib-2(1).rmon(16).nlMatrix(15) RFC 2021 (RMON2-MIB)

Traffic statistics for pairs of network layer addresses.

...mib-2(1).rmon(16).alHost(16) RFC 2021 (RMON2-MIB)

Statistics by application layer protocol for each network address.

...mib-2(1).rmon(16).alMatrix(17) RFC 2021 (RMON2-MIB)

Traffic statistics by application layer protocol for pairs of network layer addresses.

Network Analysis

Supervisor Engine

Network Analysis

...mib-2(1).rmon(16).usrHistory(18) RFC 2021 (RMON2-MIB)

Extends history beyond RMON1 link-layer statistics to include any RMON, RMON2, MIB-I, or MIB-II statistic.

...mib-2(1).rmon(16).probeConfig(19) RFC 2021 (RMON2-MIB)

Displays a list of agent capabilities and configurations.

...mib-2(1).rmon(16).switchRMON(22).smonMIBObjects(1).

RFC 2613 (SMON-MIB)

dataSourceCaps(1).dataSourceCapsTable(1)

Maps physical entities and VLANs to ifEntries.

...mib-2(1).rmon(16).switchRMON(22).smonMIBObjects(1).

RFC 2613 (SMON-MIB)

smonStats(2).smonVlanStatsControlTable(1)

Traffic statistics by VLAN ID number.

...mib-2(1).rmon(16).switchRMON(22).smonMIBObjects(1).

RFC 2613 (SMON-MIB)

smonStats(2).smonPrioStatsControlTable(3)

Traffic statistics by 802.1p user priority value.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Table 5 Supervisor Engine Module and NAM RMON Support (continued)

Module Object Identifier (OID) and Description Source

Supported RMON and RMON2 MIB Objects

Network Analysis

...frontier(141).mibdoc2(2).netscout2(1).art(5).artControlTable(2) draft-warth-rmon2-artmib-01.txt

Application response time statistics.

(ART-MIB)

...mib-2(1).rmon(16).mediaIndependentStats(21) (HC-RMON-MIB)

Counters for packets, octets, broadcasts, errors, etc.

rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1).

(DSMON-MIB)

dsmonMaxAggGroups(1) rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1). dsmonAggControlLocked(2) rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1). dsmonAggControlChanges(3) rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1) .dsmonAggControlLastChangeTime(4) rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1). dsmonAggControlTable(5) rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1). dsmonAggProfileTable(6) rmon.dsmonMib(26).dsmonObjects(1).dsmonAggObjects(1). .dsmonAggGroupTable(7)

Aggregation or profile control variables and tables

rmon.dsmonMib(26).dsmonObjects(1).dsmonStatsObjects(2).

(DSMON-MIB)

dsmonStatsControlTable(1) rmon.dsmonMib(26).dsmonObjects(1).dsmonStatsObjects(2). dsmonStatsTable(2)

Per-datasource statistics collection tables

rmon.dsmonMib(26).dsmonObjects(1).dsmonPdistObjects(3). dsmonPdistCtlTable(1) rmon.dsmonMib(26).dsmonObjects(1).dsmonPdistObjects(3). dsmonPdistStatsTable(2) rmon.dsmonMib(26).dsmonObjects(1).dsmonPdistObjects(3). dsmonPdistTopNCtlTable(3) rmon.dsmonMib(26).dsmonObjects(1).dsmonPdistObjects(3). dsmonPdistTopNTable(4)

Per-protocol statistics collection tables

rmon.dsmonMib(26).dsmonObjects(1).dsmonHostObjects(4). dsmonHostCtlTable(1) rmon.dsmonMib(26).dsmonObjects(1).dsmonHostObjects(4). dsmonHostTable(2) rmon.dsmonMib(26).dsmonObjects(1).dsmonHostObjects(4). dsmonHostTopNCtlTable(3) rmon.dsmonMib(26).dsmonObjects(1).dsmonHostObjects(4). dsmonHostTopNTable(4)

Per-host statistics collection tables

(DSMON-MIB)

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

GNU General Public License

Table 5 Supervisor Engine Module and NAM RMON Support (continued)

Module Object Identifier (OID) and Description Source

rmon.dsmonMib(26).dsmonObjects(1).dsmonCapsObjects(5). dsmonCapabilities(1)

DSMON capabilities variable

rmon.dsmonMib(26).dsmonObjects(1).dsmonMatrixObjects(6). dsmonMatrixCtlTable(1) rmon.dsmonMib(26).dsmonObjects(1).dsmonMatrixObjects(6). dsmonMatrixSDTable(2) rmon.dsmonMib(26).dsmonObjects(1).dsmonMatrixObjects(6). dsmonMatrixDSTable(3) rmon.dsmonMib(26).dsmonObjects(1).dsmonMatrixObjects(6). dsmonMatrixTopNCtlTable(4) rmon.dsmonMib(26).dsmonObjects(1).dsmonMatrixObjects(6). dsmonMatrixTopNTable(5)

Matrix statistics collection tables

GNU General Public License

The Catalyst 6000 Network Analysis Module contains software covered under the GNU Public License (listed below). If you would like to obtain the source for the modified GPL code in the Network Analysis Module, please send a request to nam_sw_req@cisco.com.

(DSMON-MIB)

License Text

59 Temple Place - Suite 330, Boston, MA 02111-1307, USA

Everyone is permitted to copy and distribute verbatim copies

of this license document, but changing it is not allowed.

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To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

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Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

GNU General Public License

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8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

Standards Compliance Specifications

Refer to Appendix A, “Specifications,” in the Catalyst 6000 Family Installation Guide and the Catalyst 6000 Regulatory Compliance and Safety Information publication for the standards compliance

specifications.

FCC Class B Compliance

This equipment has complies with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. There is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

Note Modifications to this device not specifically approved by Cisco Systems could void the user’s

authority to continue operating the device.

Refer to the Catalyst 6000 Family Installation Guide and the Catalyst 6000 Regulatory Compliance and Safety Information publication for additional FCC class compliance information.

Catalyst 6000 Family Network Analysis Module Installation and Configuration Note

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Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

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Ordering Documentation

Cisco documentation is available in the following ways:

• Registered Cisco Direct Customers can order Cisco product documentation from the Networking

Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

• Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription

Store:

http://www.cisco.com/go/subscription

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

• Streamline business processes and improve productivity

• Resolve technical issues with online support

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• Download and test software packages

• Order Cisco learning materials and merchandise

• Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

• Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,

product installation, or basic product configuration.

• Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably

impaired, but most business operations continue.

Obtaining Technical Assistance

• Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects

• Priority level 1 (P1)—Your production network is down, and a critical impact to business operations

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Si t e .

of business operations. No workaround is available.

will occur if service is not restored quickly. No workaround is available.

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Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.

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Obtaining Technical Assistance

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This document is to be used in conjunction with the documents listed in the “Related Documentation” section.

CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t , PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

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Cisco Systems 6000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Overview

Understanding How the NAM Works

Managing the NAM

New NAM Features

Front Panel Description

STATUS LED

SHUTDOWN Button

Hard Drive Activity LED

PCMCIA Slot

Safety Overview

Specifications

Software Requirements

Hardware Requirements

Required Tools

Installing and Removing the NAM

Slot Assignments

Installing the NAM

Verifying the Installation

Cisco IOS Software

Catalyst OS Software

Removing the NAM

Configuring the NAM

Cisco IOS Software

Initial Configuration

Configuring VLANs

Using NetFlow Data Export as a Traffic Source

Using SPAN as a Traffic Source

Catalyst OS Software

Initial Configuration

Configuring VLANs

Using NetFlow Data Export as a Traffic Source

Using SPAN as a Traffic Source

Configuring the SNMP Agent

Operating System-Independent Configuration

Configuring Automatic RMON Collections

Using the ART MIB

Configuring the HTTP or HTTP Secure Server

Configuring the HTTP Server

Installing a Strong Crypto Patch

Generating Certificates

Installing Certificates

Enabling Voice Monitoring

Using a TACACS+ Server

Administering the NAM

Cisco IOS Software

Logging in to the NAM

Changing and Recovering the NAM CLI Passwords

Resetting the NAM

Upgrading the NAM Software

Catalyst OS Software

Logging into the NAM

Changing and Recovering the NAM CLI Passwords

Resetting the NAM

Upgrading the NAM Software

Operating System-Independent Administration

Adding NAM Patch Software

Additional NAM Software Administrative Commands

Cisco IOS Commands

Exec Commands

Configuration Commands

Unsupported Supervisor Engine CLI Commands

Troubleshooting the NAM

Web Username and Password Issues

Supported RMON and RMON2 MIB Objects

GNU General Public License

License Text

Standards Compliance Specifications

FCC Class B Compliance

Related Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Obtaining Technical Assistance

Ordering Documentation

Documentation Feedback