TC52x, TC57x,
TC52x-HC
Touch Computer
Product Reference Guide
for Android™ 10
MN-003871-03EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to zebra.com/copyright.
WARRANTY: For complete warranty information, go to zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula.
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Changes to the original guide are listed below:
Change |
Date |
Description |
-01EN Rev A |
7/2020 |
Initial release. |
-02EN Rev A |
9/2020 |
Add TC57x information. |
-03EN |
11/2020 |
Add TC52x-HC information. |
2
Table of Contents
Terms of Use................................................................................................................... |
2 |
Revision History.............................................................................................................. |
2 |
About This Guide.............................................................................................................................. |
13 |
Configurations............................................................................................................... |
13 |
Notational Conventions................................................................................................. |
14 |
Icon Conventions .......................................................................................................... |
14 |
Service Information....................................................................................................... |
15 |
Determining Software Versions..................................................................................... |
15 |
Determining the Serial Number..................................................................................... |
15 |
Getting Started.................................................................................................................................. |
17 |
Introduction ................................................................................................................... |
17 |
Unpacking..................................................................................................................... |
17 |
Features........................................................................................................................ |
18 |
Setting Up the Device ................................................................................................... |
20 |
Installing the SIM Card ........................................................................................... |
21 |
Installing a microSD Card....................................................................................... |
23 |
Installing the Battery............................................................................................... |
24 |
Charging the Battery............................................................................................... |
25 |
Charging Indicators ................................................................................................ |
26 |
Replacing the TC52x/TC57x Battery............................................................................. |
26 |
Replacing the TC52x-HC Battery.................................................................................. |
27 |
Replacing the microSD Card......................................................................................... |
28 |
Replacing the SIM Card ......................................................................................... |
29 |
Using the Device............................................................................................................................... |
32 |
Home Screen................................................................................................................ |
32 |
Setting Home Screen Rotation............................................................................... |
33 |
3
Table of Contents |
|
Status Bar............................................................................................................... |
33 |
Notification Icons.............................................................................................. |
34 |
Status Icons ..................................................................................................... |
35 |
Managing Notifications........................................................................................... |
35 |
Opening the Quick Access Panel........................................................................... |
36 |
Quick Access Panel Icons................................................................................ |
37 |
Editing Icons on the Quick Settings Bar................................................................. |
38 |
Battery Management..................................................................................................... |
38 |
Checking Battery Status......................................................................................... |
38 |
Monitoring Battery Usage....................................................................................... |
38 |
Low Battery Notification.......................................................................................... |
39 |
Interactive Sensor Technology...................................................................................... |
39 |
Waking the Device........................................................................................................ |
39 |
USB Communication..................................................................................................... |
40 |
Transferring Files.................................................................................................... |
40 |
Transferring Photos................................................................................................ |
40 |
Disconnect from the Host Computer ...................................................................... |
41 |
Settings.............................................................................................................................................. |
42 |
Accessing Settings........................................................................................................ |
42 |
Display Settings ............................................................................................................ |
42 |
Setting the Screen Brightness Manually................................................................. |
42 |
Setting the Screen Brightness Automatically.......................................................... |
42 |
Setting Night Light.................................................................................................. |
42 |
Setting Screen Rotation.......................................................................................... |
43 |
Setting Screen Timeout.......................................................................................... |
43 |
Lock Screen Display............................................................................................... |
43 |
Setting Font Size.................................................................................................... |
44 |
Notification LED Brightness Level.......................................................................... |
44 |
Touch Panel Mode ................................................................................................. |
44 |
Setting the Date and Time ............................................................................................ |
45 |
General Sound Setting.................................................................................................. |
45 |
Sound Options........................................................................................................ |
45 |
Setting Wake-Up Sources............................................................................................. |
46 |
Remapping a Button ..................................................................................................... |
47 |
Remappable Keys......................................................................................................... |
47 |
Alert Button ................................................................................................................... |
48 |
Configuring the Alert Button ................................................................................... |
48 |
Alert Accessibility Service....................................................................................... |
48 |
Using an Alert Button.............................................................................................. |
48 |
Keyboards..................................................................................................................... |
48 |
4
Table of Contents |
|
Keyboard Configuration.......................................................................................... |
49 |
Enabling Keyboards......................................................................................... |
49 |
Switching Between Keyboards......................................................................... |
49 |
Using the Android and Gboard Keyboards............................................................. |
49 |
Edit Text........................................................................................................... |
49 |
Entering Numbers, Symbols, and Special Characters..................................... |
49 |
Using the Enterprise Keyboard............................................................................... |
49 |
Numeric Tab..................................................................................................... |
50 |
Alpha Tab......................................................................................................... |
50 |
Additional Character Tab ................................................................................. |
50 |
Scan Tab.......................................................................................................... |
50 |
Language Usage........................................................................................................... |
50 |
Changing the Language Setting............................................................................. |
50 |
Adding Words to the Dictionary.............................................................................. |
50 |
Notifications................................................................................................................... |
51 |
Setting App Notifications ........................................................................................ |
51 |
Viewing Notification Settings for All Apps ........................................................ |
51 |
Controlling Lock Screen Notifications .............................................................. |
51 |
Blink Light......................................................................................................... |
52 |
Applications...................................................................................................................................... |
53 |
Accessing Apps............................................................................................................. |
56 |
Switching Between Recent Apps............................................................................ |
56 |
Battery Manager............................................................................................................ |
57 |
Opening Battery Manager ...................................................................................... |
57 |
Battery Manager Information Tab........................................................................... |
57 |
Battery Manager Swap Tab.................................................................................... |
59 |
Camera ......................................................................................................................... |
60 |
Taking Photos......................................................................................................... |
60 |
Taking a Panoramic Photo..................................................................................... |
61 |
Recording Videos................................................................................................... |
61 |
Photo Settings........................................................................................................ |
62 |
Camera Settings..................................................................................................... |
62 |
Rear Camera Photo Settings........................................................................... |
63 |
Front Camera Photo Settings........................................................................... |
64 |
Video Settings ........................................................................................................ |
64 |
Rear Camera Video Settings ........................................................................... |
64 |
Front Camera Video Settings........................................................................... |
64 |
DataWedge Demonstration........................................................................................... |
64 |
Scanner Selection .................................................................................................. |
65 |
PTT Express Voice Client............................................................................................. |
66 |
PTT Express User Interface................................................................................... |
66 |
PTT Audible Indicators........................................................................................... |
67 |
5
Table of Contents |
|
PTT Notification Icons ............................................................................................ |
67 |
Enabling PTT Communication................................................................................ |
67 |
Selecting a Talk Group........................................................................................... |
68 |
PTT Communication............................................................................................... |
68 |
Creating a Group Call ...................................................................................... |
68 |
Responding with a Private Response.............................................................. |
69 |
Disabling PTT Communication............................................................................... |
69 |
RxLogger....................................................................................................................... |
70 |
RxLogger Configuration.......................................................................................... |
70 |
Configuration File ................................................................................................... |
70 |
Enabling Logging.................................................................................................... |
70 |
Disabling Logging................................................................................................... |
70 |
Extracting Log Files................................................................................................ |
70 |
Backing Up............................................................................................................. |
70 |
RxLogger Utility...................................................................................................... |
71 |
Initiating the Main Chat Head........................................................................... |
71 |
Removing the Main Chat Head........................................................................ |
71 |
Viewing Logs.................................................................................................... |
71 |
Removing a Sub Chat Head Icon..................................................................... |
71 |
Backing Up In Overlay View............................................................................. |
71 |
Sound Recorder............................................................................................................ |
71 |
Wireless............................................................................................................................................. |
73 |
Wireless Wide Area Networks....................................................................................... |
73 |
Sharing the Mobile Data Connection...................................................................... |
73 |
Enabling USB Tethering................................................................................... |
73 |
Enabling Bluetooth Tethering........................................................................... |
74 |
Enabling Wi-Fi Hotspot .................................................................................... |
74 |
Configuring the Wi-Fi Hotspot.......................................................................... |
74 |
Data Usage............................................................................................................. |
75 |
Setting Data Usage Warning............................................................................ |
75 |
Setting Data Limit............................................................................................. |
75 |
Cellular Network Settings....................................................................................... |
76 |
Data When Roaming........................................................................................ |
76 |
Setting Preferred Network................................................................................ |
76 |
Using Search for MicroCell .............................................................................. |
76 |
Configuring the Access Point Name ................................................................ |
76 |
Locking the SIM Card....................................................................................... |
77 |
Wireless Local Area Networks...................................................................................... |
77 |
Connecting to a Wi-Fi Network............................................................................... |
78 |
Removing a Wi-Fi Network..................................................................................... |
78 |
WLAN Configuration ..................................................................................................... |
78 |
Configuring a Secure Wi-Fi Network...................................................................... |
78 |
6
Table of Contents |
|
Manually Adding a Wi-Fi Network .......................................................................... |
79 |
Configuring for a Proxy Server............................................................................... |
81 |
Configuring the Device to Use a Static IP Address ................................................ |
81 |
Wi-Fi Preferences................................................................................................... |
82 |
Additional Wi-Fi Settings ........................................................................................ |
82 |
Wi-Fi Direct............................................................................................................. |
82 |
Bluetooth....................................................................................................................... |
83 |
Adaptive Frequency Hopping................................................................................. |
83 |
Security................................................................................................................... |
84 |
Bluetooth Profiles ................................................................................................... |
84 |
Bluetooth Power States.......................................................................................... |
85 |
Bluetooth Radio Power........................................................................................... |
85 |
Enabling Bluetooth........................................................................................... |
85 |
Disabling Bluetooth.......................................................................................... |
85 |
Discovering Bluetooth Device(s) ............................................................................ |
86 |
Changing the Bluetooth Name ............................................................................... |
86 |
Connecting to a Bluetooth Device.......................................................................... |
86 |
Selecting Profiles on the Bluetooth Device............................................................. |
86 |
Unpairing a Bluetooth Device................................................................................. |
87 |
Cast............................................................................................................................... |
87 |
Near Field Communications.......................................................................................... |
87 |
Reading NFC Cards............................................................................................... |
88 |
Enterprise NFC Settings......................................................................................... |
89 |
Data Capture ..................................................................................................................................... |
90 |
Imaging ......................................................................................................................... |
90 |
Digital Camera .............................................................................................................. |
90 |
Linear Imager................................................................................................................ |
91 |
Operational Modes................................................................................................. |
91 |
RS507/RS507X Hands-Free Imager............................................................................. |
92 |
RS5100 Ring Scanner .................................................................................................. |
92 |
RS6000 Bluetooth Ring Scanner.................................................................................. |
92 |
DS3678 Digital Scanner................................................................................................ |
93 |
LI3678 Linear Scanner.................................................................................................. |
93 |
DS2278 Digital Scanner................................................................................................ |
94 |
DS8178 Scanner........................................................................................................... |
94 |
Scanning Considerations.............................................................................................. |
94 |
Scanning with Internal Imager....................................................................................... |
95 |
Scanning with Internal Camera..................................................................................... |
97 |
Scanning with RS507/RS507X Hands-Free Imager..................................................... |
98 |
Scanning with RS6000 Bluetooth Ring Scanner........................................................... |
99 |
7
Table of Contents |
|
Scanning with RS5100 Ring Scanner......................................................................... |
100 |
Scanning with the DS3678 Bluetooth Scanner........................................................... |
101 |
Scanning with LI3678 Linear Imager........................................................................... |
102 |
Scanning with DS2278 Digital Scanner ...................................................................... |
103 |
Scanning with DS8178 Digital Scanner ...................................................................... |
104 |
Pairing the Bluetooth Ring Scanner............................................................................ |
105 |
Pairing Using Near Field Communication................................................................... |
105 |
Pairing in HID Mode Using Near Field Communication........................................ |
106 |
Pairing Using Simple Serial Interface................................................................... |
107 |
Pairing Using Bluetooth Human Interface Device ................................................ |
108 |
Pairing a Bluetooth Scanner ....................................................................................... |
109 |
Pairing Using Simple Serial Interface................................................................... |
109 |
Pairing Using Bluetooth Human Interface Device ................................................ |
109 |
DataWedge................................................................................................................. |
110 |
Enabling DataWedge............................................................................................ |
110 |
Disabling DataWedge........................................................................................... |
110 |
Supported Decoders............................................................................................. |
111 |
Calls................................................................................................................................................. |
114 |
Emergency Calling...................................................................................................... |
114 |
Audio Modes............................................................................................................... |
114 |
Bluetooth Headset....................................................................................................... |
114 |
Wired Headset ............................................................................................................ |
115 |
Adjusting Audio Volume.............................................................................................. |
115 |
Making a Call Using the Dialer.................................................................................... |
115 |
Accessing Dialing Options.................................................................................... |
116 |
Making a Call Using Contacts..................................................................................... |
116 |
Using the Dialer.................................................................................................... |
116 |
Using the Contacts App........................................................................................ |
116 |
Making a Call Using Call History................................................................................. |
116 |
Using the Call History List .................................................................................... |
117 |
Making a Conference Call on GSM............................................................................. |
117 |
Making a Call Using a Bluetooth Headset................................................................... |
117 |
Answering Calls .......................................................................................................... |
118 |
Call Settings................................................................................................................ |
118 |
Accessories..................................................................................................................................... |
120 |
Battery Charging......................................................................................................... |
123 |
Main Battery Charging.......................................................................................... |
123 |
Spare Battery Charging........................................................................................ |
123 |
8
Table of Contents |
|
Charging Temperature ......................................................................................... |
124 |
1-Slot USB Charge Cradle.......................................................................................... |
125 |
Setup.................................................................................................................... |
126 |
Charging the Device............................................................................................. |
126 |
Inserting a Device with Rugged Boot into Cradle................................................. |
127 |
1-Slot Workstation Docking Cradle............................................................................. |
128 |
Setup.................................................................................................................... |
130 |
Ethernet Setup...................................................................................................... |
131 |
Scanner Setup...................................................................................................... |
131 |
Security................................................................................................................. |
131 |
Using the Workstation Cradle............................................................................... |
132 |
Changing Monitor Resolution............................................................................... |
132 |
Charging the Device............................................................................................. |
132 |
Inserting a TC5X with Rugged Boot into Cradle ......................................................... |
132 |
2-Slot USB/Ethernet Cradle........................................................................................ |
134 |
Setup.................................................................................................................... |
135 |
Ethernet Settings............................................................................................ |
135 |
Configuring Ethernet Proxy Settings.............................................................. |
135 |
Configuring Ethernet Static IP Address.......................................................... |
136 |
4-Slot Charge Only Cradle with Battery Charger........................................................ |
140 |
Setup.................................................................................................................... |
141 |
Charging the Device............................................................................................. |
141 |
Inserting a TC5X with Rugged Boot into Cradle................................................... |
142 |
Charging the Spare Battery.................................................................................. |
142 |
5-Slot Charge Only Cradle.......................................................................................... |
144 |
Setup.................................................................................................................... |
145 |
Charging the Device............................................................................................. |
145 |
Inserting a Device with Rugged Boot into Cradle................................................. |
146 |
5-Slot Ethernet Cradle................................................................................................. |
147 |
Setup.................................................................................................................... |
148 |
Daisy-chaining Ethernet Cradles.......................................................................... |
148 |
Ethernet Settings.................................................................................................. |
149 |
Configuring Ethernet Proxy Settings.............................................................. |
149 |
Configuring Ethernet Static IP Address.......................................................... |
150 |
Charging the Device............................................................................................. |
150 |
Inserting a TC5X with Rugged Boot into Cradle................................................... |
151 |
Establishing Ethernet Connection.................................................................. |
151 |
LED Indicators...................................................................................................... |
152 |
4-Slot Battery Charger ................................................................................................ |
153 |
Setup.................................................................................................................... |
153 |
Single Charger Setup..................................................................................... |
153 |
Two Charger Setup........................................................................................ |
154 |
9
Table of Contents |
|
Charging Spare Batteries..................................................................................... |
155 |
Rugged Boot............................................................................................................... |
157 |
Installation ............................................................................................................ |
157 |
Installing Plastic Stylus......................................................................................... |
158 |
Charging with Cradles.......................................................................................... |
159 |
Basic Hand Strap Kit................................................................................................... |
161 |
Installation ............................................................................................................ |
161 |
Removal ............................................................................................................... |
162 |
2.5 mm Audio Adapter ................................................................................................ |
164 |
3.5 mm Audio Adapter ................................................................................................ |
165 |
Rugged Charge/USB Cable........................................................................................ |
166 |
Connecting Rugged Charge/USB Cable to Device.............................................. |
166 |
Connecting to TC5X with Rugged Boot................................................................ |
167 |
USB Communication............................................................................................ |
168 |
Charging the Device............................................................................................. |
168 |
Disconnecting the Rugged Charge/USB Cable.................................................... |
169 |
Trigger Handle ............................................................................................................ |
170 |
Installing the Rugged Boot ................................................................................... |
170 |
Installing the Optional Lanyard............................................................................. |
172 |
Inserting the Device into the Trigger Handle........................................................ |
173 |
Removing the Device from the Trigger Handle .................................................... |
173 |
Power Supply.............................................................................................................. |
175 |
5-Slot Cradle Rack Installation.................................................................................... |
176 |
4-Slot Battery Chargers Rack Installation................................................................... |
179 |
Rack Mount Installation............................................................................................... |
182 |
Wall Installation........................................................................................................... |
185 |
Bottom Tray Assembly ......................................................................................... |
185 |
Bracket Wall Mounting.......................................................................................... |
185 |
Application Deployment................................................................................................................. |
187 |
Security....................................................................................................................... |
187 |
Secure Certificates...................................................................................................... |
187 |
Installing a Secure Certificate ..................................................................................... |
187 |
Configuring Credential Storage Settings.............................................................. |
188 |
Development Tools..................................................................................................... |
188 |
Android Application Development ........................................................................ |
188 |
Development Workstation.............................................................................. |
188 |
Enabling Developer Options .......................................................................... |
188 |
EMDK for Android................................................................................................. |
189 |
StageNow............................................................................................................. |
189 |
GMS Restricted........................................................................................................... |
189 |
10
Table of Contents |
|
ADB USB Setup.......................................................................................................... |
189 |
Enabling USB Debugging..................................................................................... |
189 |
Application Installation ................................................................................................ |
190 |
Installing Applications Using the USB Connection............................................... |
190 |
Installing Applications Using the Android Debug Bridge ...................................... |
191 |
Installing Applications Using a microSD Card ...................................................... |
191 |
Uninstalling an Application ................................................................................... |
192 |
Performing a System Update...................................................................................... |
192 |
Downloading the System Update Package.......................................................... |
193 |
Performing a System Update Using microSD Card.............................................. |
193 |
Performing a System Update Using ADB............................................................. |
193 |
Verifying System Update Installation.................................................................... |
194 |
Enterprise Reset ......................................................................................................... |
194 |
Performing an Enterprise Reset From Device Settings........................................ |
194 |
Downloading the Enterprise Reset Package........................................................ |
195 |
Performing an Enterprise Reset Using microSD Card ......................................... |
195 |
Performing an Enterprise Reset Using ADB......................................................... |
195 |
Performing a Factory Reset........................................................................................ |
196 |
Downloading the Factory Reset Package ............................................................ |
196 |
Performing a Factory Reset Using microSD Card................................................ |
196 |
Performing a Factory Reset Using ADB............................................................... |
197 |
Storage........................................................................................................................ |
198 |
Random Access Memory ..................................................................................... |
198 |
Viewing Memory............................................................................................. |
198 |
Internal Storage.................................................................................................... |
198 |
Viewing Internal Storage................................................................................ |
198 |
External Storage................................................................................................... |
198 |
Viewing External Storage............................................................................... |
199 |
Formatting a microSD Card ........................................................................... |
199 |
Formatting a microSD Card as Internal Memory............................................ |
199 |
Enterprise Folder.................................................................................................. |
199 |
Managing Apps........................................................................................................... |
199 |
App Details........................................................................................................... |
200 |
Managing Downloads.................................................................................................. |
200 |
Maintenance and Troubleshooting............................................................................................... |
201 |
Introduction ................................................................................................................. |
201 |
Maintaining the Device................................................................................................ |
201 |
Display Best Practices ................................................................................................ |
201 |
Image Retention................................................................................................... |
201 |
Best Practices for Enterprise Mobile Computing Devices Operating in |
|
Hot Environments and Direct Sunlight........................................................................ |
202 |
11
Table of Contents |
|
Battery Safety Guidelines..................................................................................... |
202 |
Cleaning Instructions................................................................................................... |
203 |
Cleaning and Disinfecting Guidelines................................................................... |
203 |
Approved Cleaning and Disinfectant Agents........................................................ |
203 |
Approved Cleaning and Disinfectant Agents for TC52x-HC................................. |
204 |
Special Cleaning Notes........................................................................................ |
204 |
Cleaning Frequency ............................................................................................. |
204 |
Cleaning the Device.................................................................................................... |
204 |
Housing ................................................................................................................ |
204 |
Display.................................................................................................................. |
204 |
Camera and Exit Window..................................................................................... |
204 |
Battery Guide Slots............................................................................................... |
204 |
Battery Connector and Locating Magnet Cleaning............................................... |
205 |
Cleaning Cradle Connectors....................................................................................... |
205 |
Troubleshooting .......................................................................................................... |
207 |
Resetting the Device ............................................................................................ |
207 |
Performing a Soft Reset................................................................................. |
207 |
Performing a Hard Reset ............................................................................... |
207 |
TC52x/TC57x ....................................................................................................... |
207 |
1-Slot Charge Only Cradle ................................................................................... |
210 |
1-Slot Workstation Docking Cradle....................................................................... |
210 |
2-Slot USB/Ethernet Cradle.................................................................................. |
211 |
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... |
212 |
5-Slot Charge Only Cradle Troubleshooting......................................................... |
212 |
5-Slot Ethernet Cradle Troubleshooting............................................................... |
213 |
4-Slot Battery Charger Troubleshooting............................................................... |
213 |
Technical Specifications................................................................................................................ |
215 |
Decode Distances ................................................................................................ |
215 |
Interface Connector Pin-Outs............................................................................... |
216 |
1-Slot Charge Only Cradle Technical Specifications............................................ |
217 |
1-Slot Workstation Docking Cradle Technical Specifications............................... |
217 |
2-Slot USB/Ethernet Cradle Technical Specifications.......................................... |
218 |
4-Slot Charge Only Cradle with Battery Charger Technical Specifications.......... |
218 |
5-Slot Charge Only Cradle Technical Specifications............................................ |
219 |
5-Slot Ethernet Cradle Technical Specifications .................................................. |
219 |
4-Slot Battery Charger Technical Specifications.................................................. |
220 |
Trigger Handle Technical Specifications.............................................................. |
220 |
Rugged Charge/USB Cable Technical Specifications.......................................... |
221 |
12
This guide provides information about setting up and using the TC52x/TC57x touch computer. Some screens shown in this guide may differ from the actual screens shown on the device.
This guide covers the following configurations:
Table 1 Configurations |
|
|
|
|
|
Configuration |
Radios |
Display |
Memory |
Data Capture |
Operating System |
|
|
|
|
Options |
|
TC520K-1 |
WLAN: 802.11 |
5.0” Full |
4 GB RAM / |
2D imager |
Android-based, |
|
a/b/g/n//ac/d/h/i/r/k/v3/w |
High |
32 GB UFS |
(SE-4720) and |
Google™ Mobile |
|
WPAN: Bluetooth v5.0 |
Definition |
Flash |
integrated NFC |
Services (GMS) 10 |
|
(1080 x |
|
|
|
|
|
Low Energy |
|
|
|
|
|
1920) LCD |
|
|
|
|
|
|
|
|
|
|
TC520K-1 |
WLAN: 802.11 |
5.0” Full |
4 GB RAM / |
2D imager |
Android-based, |
|
a/b/g/n//ac/d/h/i/r/k/v3/w |
High |
32 GB UFS |
(SE-4720) and |
AOSP 10 (China |
|
WPAN: Bluetooth v5.0 |
Definition |
Flash |
integrated NFC |
only) |
|
(1080 x |
|
|
|
|
|
Low Energy |
|
|
|
|
|
1920) LCD |
|
|
|
|
|
|
|
|
|
|
TC57HO-1 |
WLAN: 802.11 |
5.0” Full |
4 GB RAM / |
2D imager |
Google™ Mobile |
|
a/b/g/n/ac/d/h/i/r/k/v3/w |
High |
32 GB UFS |
(SE-4720) and |
Services (GMS) |
|
WPAN: Bluetooth v5.0 |
Definition |
Flash |
integrated NFC |
10. |
Low Energy |
(1080 x |
|
1920) LCD |
||
|
13
Table 1 Configurations (Continued) |
|
|
|
|
|
Configuration |
Radios |
Display |
Memory |
Data Capture |
Operating System |
|
|
|
|
Options |
|
TC57HO-2 |
WLAN: 802.11 |
5.0” Full |
4 GB RAM / |
2D imager |
Android Open |
|
a/b/g/n/ac/d/h/i/r/k/v3/w |
High |
32 GB UFS |
(SE-4720) and |
Source Project |
|
WPAN: Bluetooth v5.0 |
Definition |
Flash |
integrated NFC |
(AOSP) 10 (China |
|
(1080 x |
|
|
only). |
|
|
Low Energy |
|
|
||
|
1920) LCD |
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WWAN: HSPA+/ |
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LTE |
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TC57JO-1 |
WLAN: 802.11 |
5.0” Full |
4 GB RAM / |
2D imager |
Google™ Mobile |
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a/b/g/n/ac/d/h/i/r/k/v3/w |
High |
32 GB UFS |
(SE-4720) and |
Services (GMS) |
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WPAN: Bluetooth v5.0 |
Definition |
Flash |
integrated NFC |
10. (Turkey only). |
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About This Guide |
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Low Energy |
(1080 x |
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1920) LCD |
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WWAN: HSPA+/ |
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LTE (Data only) |
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Notational conventions are used to highlight important information.
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
The following icons are used throughout the document. The icons and their associated meanings are described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
14
About This Guide
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support.
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
•IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Before contacting Customer Support, determine the current software version on your device.
1.Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2.Touch Aboutphone.
3.Scroll to view the following information:
•Battery information
•SW components
•Legal information
•Model & hardware
•Android version
•Android security patch level
•Kernel version
•Build number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Model & hardware > Serial number.
15
About This Guide
16
This section provides information for getting the device up and running for the first time.
1.Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
2.Verify that the following were received:
•Touch computer
•>15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
•Regulatory Guide.
3.Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately.
4.Before using the device for the first time, remove the protective shipping film that covers the scan window, display and camera window.
17
Getting Started
NOTE: All features are available on both the TC52x (Standard) and TC52x-HC (Healthcare) configurations, except where noted.
CAUTION: The 7-pin interface connector at the bottom of the device is not removable. Trying to remove the connector will cause damage to the device and can void warranty.
Figure 1 Front View
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5 |
6 |
2 |
3 |
4 |
7 |
1
8
13
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9 |
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11 |
10 |
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Number |
Item |
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Function |
1 |
13 MP Front camera |
Takes photos and videos. |
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2 |
Receiver |
Use for audio playback in Handset mode. |
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3 |
Data capture LED |
Indicates data capture status. |
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4 |
Microphone |
Use for communications in Speakerphone mode. |
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5 |
Proximity sensor |
Determines proximity for turning off display when in handset mode. |
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6 |
Light sensor |
Determines ambient light for controlling display backlight intensity. |
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7 |
Charging/Notification LED |
Indicates battery charging status while charging and application |
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generated notifications. |
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8 |
Touch screen |
Displays all information needed to operate the device. |
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9 |
Speaker |
Provides audio output for video and music playback. Provides |
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audio in speakerphone mode. |
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10 |
Interface connector |
Provides USB host and client communications, audio and device |
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charging via cables and accessories. |
Note 1: Pakistan, Qatar
18
Getting Started
Number |
Item |
Function |
11 |
Microphone |
Use for communications in Handset mode. |
12 |
Scan button |
Initiates data capture (programmable). |
13 |
Programmable button |
Typically used for PTT communications. Where regulatory |
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restrictions exist1, button is configurable for use with other |
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applications. |
Note 1: Pakistan, Qatar
Figure 2 TC52x Rear View
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12 11 |
10 |
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Number |
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Item |
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Function |
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1 |
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Battery |
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PowerPrecision+ Lithium-ion battery. |
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2 |
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Basic hand strap mount |
Provides mounting point for Basic Hand Strap accessory. |
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3 |
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Scan button |
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Initiates data capture (programmable). |
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4 |
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Battery release latches |
Press to remove the battery. |
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5 |
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Volume up/down button |
Increase and decrease audio volume (programmable). |
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6 |
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5 MP rear camera |
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Takes photos and videos. |
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7 |
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Camera flash |
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Provides illumination for the camera. |
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8 |
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Power button |
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Turns the display on and off. Press and hold to reset the device, |
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power off or swap battery. |
9 |
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Microphone |
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Use for noise cancellation. |
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10 |
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Exit window |
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Provides data capture using the imager. |
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11 |
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NFC antenna |
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Provides communication with other NFC-enabled devices. |
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12 |
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Headset jack |
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For audio output to headset. |
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13 |
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Trigger handle mount |
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Provide mounting support for the optional Trigger Handle. |
19
Getting Started
Figure 3 TC52x-HC Rear View
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1 |
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3 |
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11 |
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2 |
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10 |
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7 |
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Number |
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Item |
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Function |
1 |
Battery |
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>15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ |
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Lithium-ion battery. |
2 |
NFC Antenna |
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Provides communication with other NFC-enabled devices. |
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3 |
Scan Button |
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Initiates data capture (programmable). |
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4 |
Battery Release Latches |
Press to remove the battery. |
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5 |
Volume Up/Down Button |
Increase and decrease audio volume (programmable). |
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6 |
13 MP Rear Camera |
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Takes photos and videos. |
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7 |
Camera Flash |
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Provides illumination for the camera. |
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8 |
Power Button |
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Turns the display on and off. Press and hold to reset the |
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device, power off or swap battery. |
9 |
Microphone |
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Use for noise cancellation. |
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10 |
Exit Window |
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Provides data capture using the imager. |
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11 |
Red Alert Button |
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Programmable button for use with applications. |
To start using the device for the first time:
1.Install a nano SIM card (TC57x only)
2.Install a micro secure digital (SD) card (optional).
3.Install hand strap (optional).
4.Install the battery.
5.Charge the device.
6.Power on the device.
20
Getting Started
NOTE: TC57x only.
NOTE: Only use a nano SIM card.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
1. Remove access cover.
2. Slide the SIM card holder to the unlock position.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
21
Getting Started
5. Close the SIM card holder door.
6. Slide to SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
22
Getting Started
7. Re-install the access door.
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Lift the access door.
2. Slide the microSD card holder to the unlock position.
3. Lift the microSD card holder.
23
Getting Started
4.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door.
5. Close the microSD card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
24
Getting Started
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Before using the device for the first time, charge the main battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power supply. For information about the accessories available for the device, see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours, and from fully depleted to 100% in approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C
(+98°F)) the device or accessory may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1.Connect the charging accessory to the appropriate power source.
2.Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
25
Getting Started
Table 2 Charging/Notification LED Charging Indicators
State |
LED |
Indication |
Off
Slow Blinking Amber (1 blink every 4 seconds)
Device is not charging. Device is not inserted correctly in the cradle or connected to a power source. Charger/cradle is not powered.
Device is charging.
Slow Blinking Red (1 blink every 4 seconds)
Device is charging but the battery is at end of useful life.
Solid Green |
Charging complete. |
Solid Red |
Charging complete but the battery is at end of useful life. |
Fast Blinking Amber (2 |
Charging error, for example: |
blinks/second) |
• Temperature is too low or too high. |
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|
• Charging has gone on too long without completion |
|
(typically eight hours). |
Fast Blinking Red (2 |
Charging error but the battery is at end of useful life, for |
blinks/second) |
example: |
|
• Temperature is too low or too high. |
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• Charging has gone on too long without completion |
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(typically eight hours). |
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
CAUTION: Do not add or remove microSD card during battery replacement.
To replace the battery:
1.Press the Power button until the menu appears.
2.Touch Battery Swap.
3.Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4.Wait for the red LED to completely turn off.
5.If hand strap is attached, remove hand strap.
26
Getting Started
6. Press the two battery latches in.
7. Lift the battery from the device.
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
8.Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9.Press the battery down until the battery release latches snap into place.
10.Replace the hand strap, if required.
11.Press the Power button to turn on the device.
The TC52x-HC device supports battery hot swap. The user can replace the battery by removing the battery and replacing a new battery within 30 seconds maintaining Wi-Fi and memory. After 30 seconds, Wi-Fi disconnects but the user still has another 60 seconds to replace the battery.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
CAUTION: Do not add or remove microSD card during battery replacement.
27
Getting Started
To replace the battery:
1. Press the two battery latches in.
2. Lift the battery from the device. The display turns off.
CAUTION: Replace the battery within 30 seconds to maintain Wi-Fi connection.
3.Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
4.Press the battery down until the battery release latches snap into place.
5.The display turns on.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
To replace the microSD card:
1.Press the Power button until the menu appears.
2.Touch Power off.
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
28
Getting Started
5.Press the two battery latches in.
6.Lift the battery from the device.
7.Lift the access door.
8.Remove microSD card from holder.
9.Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10. Replace the access door.
11.Insert the battery, bottom first, into the battery compartment in the back of the device.
12.Press the battery down until the battery release latches snap into place.
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
NOTE: TC57x only.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
To replace the SIM card:
1.Press the Power button until the menu appears.
2.Touch Power off.
29
Getting Started
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5.Press the two battery latches in.
6.Lift the battery from the device.
7.Lift the access door.
8. Slide the SIM card door to the unlock position.
9. Lift the SIM card holder door.
10.Remove the SIM card.
11.Place the new SIM card into the card holder with contacts facing down.
30