MC2200/MC2700
Mobile Computer
Product Reference Guide for Android™ 10
MN-004031-04EN Rev A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved. For further information regarding legal and proprietary statements, go to:
COPYRIGHTS: www.zebra.com/copyright WARRANTY: www.zebra.com/warranty
END USER LICENSE AGREEMENT: www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Changes to the original guide are listed below:
Change |
Date |
Description |
-01 Rev A |
9/2020 |
Initial release. |
2
Change |
Date |
Description |
-02 Rev A |
9/2020 |
Corrected copyright information. |
-03 Rev A |
10/2020 |
Added WWAN information for MC2700. |
-04 Rev A |
12/2020 |
Added the extended battery. |
3
Contents
Revision History............................................................................................................... |
2 |
About This Guide.............................................................................................................................. |
13 |
Configurations................................................................................................................ |
13 |
Mobility DNA Enterprise License.................................................................................... |
14 |
Licensed Features.................................................................................................. |
14 |
Core OS, Apps, and mDNA ............................................................................. |
14 |
WWAN and Connectivity.................................................................................. |
15 |
Fusion .............................................................................................................. |
15 |
Request Licenses................................................................................................... |
16 |
Notational Conventions.................................................................................................. |
16 |
Icon Conventions ........................................................................................................... |
16 |
Service Information........................................................................................................ |
17 |
Determining Software Versions...................................................................................... |
17 |
Determining the Serial Number...................................................................................... |
18 |
Getting Started.................................................................................................................................. |
19 |
Unpacking...................................................................................................................... |
19 |
Features......................................................................................................................... |
20 |
Front View .............................................................................................................. |
20 |
Back View............................................................................................................... |
21 |
Setting Up the Device ................................................................................................... |
22 |
Installing a microSD Card....................................................................................... |
22 |
Installing the SIM Card ........................................................................................... |
23 |
Installing the Battery............................................................................................... |
24 |
Removing the Battery............................................................................................. |
25 |
Installing/Removing the Trigger Handle ................................................................. |
26 |
Installing the Trigger Handle Using the Hand Strap Mount.............................. |
26 |
Installing the Trigger Handle Using the Battery Finger Scoop......................... |
26 |
Removing the Trigger Handle.......................................................................... |
27 |
Installing the Hand Strap........................................................................................ |
27 |
4
Contents |
|
Installing the Hand Strap on Device................................................................. |
27 |
Installing the Hand Strap on Device with Trigger Handle................................. |
28 |
Charging the Battery............................................................................................... |
29 |
Charging Indicators.......................................................................................... |
29 |
Charging Temperature ........................................................................................... |
30 |
Using the Device............................................................................................................................... |
31 |
Home Screen................................................................................................................. |
31 |
Setting Home Screen Rotation............................................................................... |
32 |
Status Bar............................................................................................................... |
32 |
Notification Icons.............................................................................................. |
33 |
Status Icons ..................................................................................................... |
34 |
Managing Notifications........................................................................................... |
35 |
Opening the Quick Access Panel........................................................................... |
36 |
Quick Access Panel Icons................................................................................ |
37 |
Editing Icons on the Quick Settings Bar................................................................. |
38 |
Battery Management...................................................................................................... |
38 |
Checking Battery Status......................................................................................... |
38 |
Monitoring Battery Usage....................................................................................... |
38 |
Low Battery Notification.......................................................................................... |
39 |
Interactive Sensor Technology....................................................................................... |
39 |
Waking the Device......................................................................................................... |
39 |
USB Communication...................................................................................................... |
40 |
Transferring Files.................................................................................................... |
40 |
Transferring Photos................................................................................................ |
40 |
Disconnect from the Host Computer ...................................................................... |
40 |
Settings.............................................................................................................................................. |
41 |
Accessing Settings......................................................................................................... |
41 |
Display Settings ............................................................................................................. |
41 |
Setting the Screen Brightness Manually................................................................. |
41 |
Setting the Screen Brightness Automatically.......................................................... |
41 |
Setting Night Light.................................................................................................. |
41 |
Setting Screen Rotation.......................................................................................... |
42 |
Setting Screen Timeout.......................................................................................... |
42 |
Setting Font Size.................................................................................................... |
42 |
Notification LED Brightness Level.......................................................................... |
43 |
Touch Panel Mode ................................................................................................. |
43 |
Setting the Date and Time ............................................................................................. |
43 |
General Sound Setting................................................................................................... |
44 |
Sound Options........................................................................................................ |
44 |
5
Contents |
|
Setting Wake-Up Sources.............................................................................................. |
45 |
Remapping a Button ...................................................................................................... |
45 |
Remappable Keys.......................................................................................................... |
46 |
UI Listed Keys ........................................................................................................ |
46 |
Other Remappable Keys........................................................................................ |
47 |
Non-Remappable Keys .......................................................................................... |
47 |
Keyboards...................................................................................................................... |
47 |
Keyboard Configuration.......................................................................................... |
48 |
Enabling Keyboards......................................................................................... |
48 |
Switching Between Keyboards......................................................................... |
48 |
Using the Android and Gboard Keyboards............................................................. |
48 |
Edit Text........................................................................................................... |
48 |
Entering Numbers, Symbols, and Special Characters..................................... |
48 |
Using the Enterprise Keyboard............................................................................... |
48 |
Numeric Tab..................................................................................................... |
49 |
Alpha Tab......................................................................................................... |
49 |
Additional Character Tab ................................................................................. |
49 |
Scan Tab.......................................................................................................... |
49 |
Language Usage............................................................................................................ |
49 |
Changing the Language Setting............................................................................. |
49 |
Adding Words to the Dictionary.............................................................................. |
49 |
Notifications.................................................................................................................... |
50 |
Setting App Notifications ........................................................................................ |
50 |
Viewing Notification Settings for All Apps ........................................................ |
50 |
Controlling Lock Screen Notifications .............................................................. |
50 |
Blink Light......................................................................................................... |
51 |
Applications...................................................................................................................................... |
52 |
Accessing Apps.............................................................................................................. |
55 |
Switching Between Recent Apps............................................................................ |
55 |
Battery Manager............................................................................................................. |
55 |
Opening Battery Manager ...................................................................................... |
55 |
Battery Manager Information Tab........................................................................... |
55 |
Battery Manager Swap Tab.................................................................................... |
57 |
Camera ......................................................................................................................... |
58 |
Taking Photos......................................................................................................... |
58 |
Recording Videos................................................................................................... |
59 |
Camera Settings..................................................................................................... |
60 |
DataWedge Demonstration............................................................................................ |
61 |
Scanner Selection .................................................................................................. |
61 |
PTT Express Voice Client............................................................................................. |
62 |
PTT Express User Interface................................................................................... |
62 |
6
Contents |
|
PTT Audible Indicators........................................................................................... |
62 |
PTT Notification Icons ............................................................................................ |
63 |
Enabling PTT Communication................................................................................ |
63 |
Selecting a Talk Group........................................................................................... |
63 |
PTT Communication............................................................................................... |
63 |
Creating a Group Call ...................................................................................... |
63 |
Responding with a Private Response.............................................................. |
63 |
Disabling PTT Communication............................................................................... |
63 |
RxLogger........................................................................................................................ |
64 |
RxLogger Configuration.......................................................................................... |
64 |
Configuration File ................................................................................................... |
64 |
Enabling Logging.................................................................................................... |
64 |
Disabling Logging................................................................................................... |
64 |
Extracting Log Files................................................................................................ |
64 |
Backing Up............................................................................................................. |
65 |
RxLogger Utility...................................................................................................... |
65 |
Initiating the Main Chat Head........................................................................... |
65 |
Removing the Main Chat Head........................................................................ |
65 |
Viewing Logs.................................................................................................... |
65 |
Removing a Sub Chat Head Icon..................................................................... |
65 |
Backing Up In Overlay View............................................................................. |
65 |
Sound Recorder............................................................................................................. |
65 |
Data Capture ..................................................................................................................................... |
67 |
Imaging .......................................................................................................................... |
67 |
Digital Camera ............................................................................................................... |
67 |
Operational Modes................................................................................................. |
67 |
RS507/RS507x Hands-Free Imager.............................................................................. |
68 |
RS5100 Ring Scanner ................................................................................................... |
69 |
RS6000 Bluetooth Ring Scanner................................................................................... |
69 |
Scanning Considerations............................................................................................... |
69 |
Scanning with Internal Imager........................................................................................ |
70 |
Scanning with Internal Camera...................................................................................... |
71 |
Scanning with RS6000 Bluetooth Ring Scanner............................................................ |
71 |
Scanning with RS5100 Ring Scanner........................................................................... |
73 |
Scanning with RS507/RS507X Hands-Free Imager...................................................... |
74 |
Pairing the Bluetooth Ring Scanner............................................................................... |
75 |
Pairing Using Near Field Communication............................................................... |
75 |
Pairing in HID Mode Using Near Field Communication................................................ |
77 |
Pairing Using Simple Serial Interface............................................................................ |
78 |
Pairing Using Bluetooth Human Interface Device .................................................. |
78 |
DataWedge.................................................................................................................... |
79 |
7
Contents |
|
Enabling DataWedge.............................................................................................. |
79 |
Disabling DataWedge............................................................................................. |
80 |
Supported Decoders............................................................................................... |
80 |
Wireless............................................................................................................................................. |
83 |
Wireless Local Area Networks....................................................................................... |
83 |
Connecting to a Wi-Fi Network............................................................................... |
83 |
Removing a Wi-Fi Network..................................................................................... |
84 |
WLAN Configuration ...................................................................................................... |
84 |
Configuring a Secure Wi-Fi Network...................................................................... |
84 |
Manually Adding a Wi-Fi Network .......................................................................... |
85 |
Configuring for a Proxy Server............................................................................... |
86 |
Configuring the Device to Use a Static IP Address ................................................ |
87 |
Wi-Fi Preferences................................................................................................... |
88 |
Additional Wi-Fi Settings ........................................................................................ |
88 |
Wi-Fi Direct............................................................................................................. |
89 |
Wireless Wide Area Networks........................................................................................ |
89 |
Sharing the Mobile Data Connection...................................................................... |
89 |
Enabling USB Tethering................................................................................... |
89 |
Enabling Bluetooth Tethering........................................................................... |
90 |
Enabling Wi-Fi Hotspot .................................................................................... |
90 |
Configuring the Wi-Fi Hotspot.......................................................................... |
90 |
Data Usage............................................................................................................. |
91 |
Setting Data Usage Warning............................................................................ |
91 |
Setting Data Limit............................................................................................. |
91 |
Cellular Network Settings....................................................................................... |
92 |
Data When Roaming........................................................................................ |
92 |
Setting Preferred Network Type....................................................................... |
92 |
Setting Preferred Network................................................................................ |
92 |
Using Search for MicroCell .............................................................................. |
93 |
Configuring the Access Point Name ................................................................ |
93 |
Locking the SIM Card....................................................................................... |
93 |
Default SIM Slot Configuration......................................................................... |
93 |
Dual SIM Dual Standby.................................................................................... |
94 |
Bluetooth........................................................................................................................ |
94 |
Adaptive Frequency Hopping................................................................................. |
94 |
Security................................................................................................................... |
95 |
Bluetooth Profiles ................................................................................................... |
95 |
Bluetooth Power States.......................................................................................... |
96 |
Bluetooth Radio Power........................................................................................... |
96 |
Enabling Bluetooth........................................................................................... |
96 |
Disabling Bluetooth.......................................................................................... |
97 |
Discovering Bluetooth Device(s) ............................................................................ |
97 |
8
Contents |
|
Changing the Bluetooth Name ............................................................................... |
97 |
Connecting to a Bluetooth Device.......................................................................... |
97 |
Selecting Profiles on the Bluetooth Device............................................................. |
97 |
Unpairing a Bluetooth Device................................................................................. |
98 |
Using a Bluetooth Headset..................................................................................... |
98 |
Cast................................................................................................................................ |
98 |
Near Field Communications........................................................................................... |
98 |
Reading NFC Cards............................................................................................... |
99 |
Enterprise NFC Settings....................................................................................... |
100 |
Accessories..................................................................................................................................... |
101 |
Battery Charging.......................................................................................................... |
104 |
Main Battery Charging.......................................................................................... |
104 |
Spare Battery Charging........................................................................................ |
104 |
Charging Temperature ......................................................................................... |
105 |
1-Slot Charge/USB Cradle.......................................................................................... |
106 |
1-Slot Charge/Communication Cradle with Spare Battery Charger............................ |
107 |
4-Slot Charge Only ShareCradle with 4-Slot Battery Charger.................................... |
108 |
5-Slot Charge Only ShareCradle ................................................................................ |
109 |
4-Slot Battery Charger ................................................................................................ |
110 |
USB-C Cable............................................................................................................... |
111 |
USB Communication............................................................................................ |
111 |
Charging the Device............................................................................................. |
111 |
Trigger Handle ............................................................................................................ |
112 |
Installing the Trigger Handle Using the Hand Strap Mount .................................. |
112 |
Installing the Trigger Handle Using the Battery Finger Scoop.............................. |
112 |
Removing the Trigger Handle............................................................................... |
113 |
Hand Strap................................................................................................................... |
113 |
Installing the Hand Strap...................................................................................... |
113 |
Installing the Hand Strap on Device with Trigger Handle..................................... |
114 |
Holster.......................................................................................................................... |
115 |
Holster for Device................................................................................................. |
115 |
Using the Belt Clip.......................................................................................... |
115 |
Holster for Device with Trigger Handle................................................................. |
117 |
Using the Shoulder Strap............................................................................... |
120 |
Rubber Boot................................................................................................................. |
120 |
Installing the Rubber Boot on Device................................................................... |
120 |
Installing the Rubber Boot on Device with Trigger Handle................................... |
121 |
9
Contents |
|
Application Deployment................................................................................................................. |
122 |
Security........................................................................................................................ |
122 |
Secure Certificates....................................................................................................... |
122 |
Installing a Secure Certificate ...................................................................................... |
122 |
Configuring Credential Storage Settings.............................................................. |
123 |
Development Tools...................................................................................................... |
123 |
Android Application Development ........................................................................ |
123 |
Development Workstation.............................................................................. |
123 |
Enabling Developer Options .......................................................................... |
123 |
EMDK for Android................................................................................................. |
123 |
StageNow............................................................................................................. |
124 |
GMS Restricted............................................................................................................ |
124 |
ADB USB Setup........................................................................................................... |
124 |
Enabling USB Debugging..................................................................................... |
124 |
Application Installation ................................................................................................. |
125 |
Installing Applications Using the USB Connection............................................... |
125 |
Installing Applications Using the Android Debug Bridge ...................................... |
126 |
Installing Applications Using a microSD Card ...................................................... |
126 |
Uninstalling an Application ................................................................................... |
127 |
Performing a System Update....................................................................................... |
127 |
Downloading the System Update Package.......................................................... |
127 |
Performing a System Update Using microSD Card.............................................. |
128 |
Performing a System Update Using ADB............................................................. |
128 |
Verifying System Update Installation.................................................................... |
129 |
Enterprise Reset .......................................................................................................... |
129 |
Performing an Enterprise Reset From Device Settings........................................ |
129 |
Downloading the Enterprise Reset Package........................................................ |
129 |
Performing an Enterprise Reset Using microSD Card ......................................... |
129 |
Performing an Enterprise Reset Using ADB......................................................... |
130 |
Performing a Factory Reset......................................................................................... |
131 |
Downloading the Factory Reset Package ............................................................ |
131 |
Performing a Factory Reset Using microSD Card................................................ |
131 |
Performing a Factory Reset Using ADB............................................................... |
132 |
Storage......................................................................................................................... |
132 |
Random Access Memory ..................................................................................... |
133 |
Viewing Memory............................................................................................. |
133 |
Internal Storage.................................................................................................... |
133 |
Viewing Internal Storage................................................................................ |
133 |
External Storage................................................................................................... |
133 |
Viewing External Storage............................................................................... |
133 |
Formatting a microSD Card ........................................................................... |
134 |
Formatting a microSD Card as Internal Memory............................................ |
134 |
10
Contents |
|
Enterprise Folder.................................................................................................. |
134 |
Managing Apps............................................................................................................ |
134 |
App Details........................................................................................................... |
134 |
Managing Downloads................................................................................................... |
135 |
Maintenance and Troubleshooting............................................................................................... |
136 |
Maintaining the Device................................................................................................. |
136 |
Battery Safety Guidelines............................................................................................. |
136 |
Cleaning Instructions.................................................................................................... |
137 |
Approved Cleanser Active Ingredients................................................................. |
137 |
Harmful Ingredients.............................................................................................. |
138 |
Device Cleaning Instructions................................................................................ |
138 |
Special Cleaning Notes........................................................................................ |
138 |
Cleaning Materials Required ................................................................................ |
138 |
Cleaning Frequency ............................................................................................. |
139 |
Cleaning the Device..................................................................................................... |
139 |
Housing.......................................................................................................... |
139 |
Display ........................................................................................................... |
139 |
Camera and Exit Window............................................................................... |
139 |
Cleaning Battery Connectors................................................................................ |
139 |
Cleaning Cradle Connectors ................................................................................ |
139 |
Troubleshooting .......................................................................................................... |
141 |
Resetting the Device ............................................................................................ |
141 |
Performing a Soft Reset................................................................................. |
141 |
Performing a Hard Reset ............................................................................... |
141 |
Troubleshooting the Device.................................................................................. |
141 |
1-Slot Charge/USB Cradle ................................................................................... |
144 |
1-Slot Charge/Communication Cradle with Spare Battery Charger ..................... |
144 |
4-Slot Charge Only ShareCradle with Battery Charger Troubleshooting............. |
145 |
5-Slot Charge Only ShareCradle Troubleshooting............................................... |
146 |
4-Slot Battery Charger Troubleshooting............................................................... |
147 |
Technical Specifications................................................................................................................ |
148 |
Decode Distances ................................................................................................ |
148 |
1-Slot Charge/USB Cradle Technical Specifications............................................ |
149 |
1-Slot Charge/Communication Cradle with Spare Battery Charger Technical |
|
Specifications ....................................................................................................... |
150 |
4-Slot Charge Only ShareCradle with 4-Slot Battery Charger Technical |
|
Specifications ....................................................................................................... |
150 |
5-Slot Charge Only ShareCradle Technical Specifications.................................. |
151 |
4-Slot Battery Charger Technical Specifications.................................................. |
151 |
11
Contents |
|
Trigger Handle Technical Specifications.............................................................. |
152 |
Keypad............................................................................................................................................. |
153 |
Introduction .................................................................................................................. |
153 |
34-Key Keypad............................................................................................................. |
153 |
Index................................................................................................................................................ |
156 |
12
This guide provides information about setting up and using MC2200/MC2700 mobile computers with the
AndroidTM 10 operating system. Some screens shown in this guide may differ from the actual screens shown on the device.
The following table covers all WLAN configurations of the device.
Table 1 WLAN Configurations
Part Number |
Radios |
MC2200J WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
MC2200K WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
Camera |
Memory |
Data Capture |
Operating |
|
Options |
System |
|||
|
|
|||
No |
2 GB |
2D imager |
Google™ Mobile |
|
|
RAM/16 GB |
(SE4100) |
Services (GMS) |
|
|
Flash |
|
10 |
|
|
|
|
Android-based |
|
|
|
|
AOSP 10 |
|
13 MP rear |
3 GB |
2D imager |
Google™ Mobile |
|
|
RAM/32 GB |
(SE4100) and |
Services (GMS) |
|
|
Flash |
integrated NFC |
10 |
|
|
|
|
Android-based |
|
|
|
|
AOSP 10 |
13
About This Guide
The following table covers all WWAN configurations of the device.
Table 2 WWAN Configurations |
|
|
|
|
||
Part Number |
Radios |
Camera |
Memory |
Data Capture |
Operating |
|
Options |
System |
|||||
|
|
|
|
|||
MC2700J |
WLAN: 802.11 a/b/g/n/ac |
No |
2 GB |
2D imager |
Google™ Mobile |
|
|
WPAN: Bluetooth v5.0 Low Energy |
|
RAM/16 GB |
(SE4100) |
Services (GMS) |
|
|
|
Flash |
|
10 |
||
|
|
|
|
|||
|
|
|
|
|
Android-based |
|
|
|
|
|
|
AOSP 10 |
|
MC2700K |
WLAN: 802.11 a/b/g/n/ac |
13 MP rear |
3 GB |
2D imager |
Google™ Mobile |
|
|
WPAN: Bluetooth v5.0 Low Energy |
|
RAM/32 GB |
(SE4100) and |
Services (GMS) |
|
|
|
Flash |
integrated NFC |
10 |
||
|
|
|
Google™ Mobile
Services (GMS)
10 with eSIM
Android-based
AOSP 10
Powerful complimentary Mobility DNA tools are pre-loaded and ready to use, making it easier to stage, secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict access to features and applications; and more. The Mobility DNA Enterprise License delivers premium voice capabilities over Wi-Fi and unlocks a powerful data toolkit that takes workforce productivity and device management simplicity to a new level.
* Optional Zebra voice solutions available for purchase. Push-to-Talk Express and Workforce Connect PTT Pro do not require the MDNA Enterprise license. Workforce Connect Voice and other third party full duplex voice solutions require the MDNA Enterprise license for performance and support.
NOTE: Android Multi-User Mode is not supported by the Mobility DNA Enterprise License. Entering Multi-User Mode on a device with an active Mobility DNA Enterprise License may cause undefined behavior.
The features listed below are only available on this device with the purchase of a Mobility DNA Enterprise License. A single license unlocks all premium features on the device. Some apps may require a download from zebra.com/support. Please contact your administrator or go to zebra.com for more information.
Core OS, apps, and mDNA features that require the purchase of a Mobility DNA Enterprise License.
•PowerPrecision
•PowerPrecision Console
•Zebra Volume Control
•Secure NFC through EMDK
14
About This Guide
•Firmware Over the Air (FOTA)
•Device Tracker
•Enterprise Keyboard
•Device Central
•NG SimulScan through EMDK and DataWedge
•WFC Voice
WWAN and connectivity Connectivity features that require the purchase of a Mobility DNA Enterprise
License.
•Fusion Configuration Service Providers (CSPs)
•Bluetooth Silent Pairing
•Bluetooth NFC Tap and Pair
•Bluetooth CSPs
•Disable future pairing with remote Bluetooth devices.
•Do not allow the device to be visible to other devices over Bluetooth.
•Allow Silent Pairing
Fusion features that require the purchase of a Mobility DNA Enterprise License.
•Prevent disconnect when roaming during sudden loss of access point.
•Prevent disconnect when roaming if infrastructure initiates disconnect.
•Wi-Fi optimization for Voice Over IP (VOIP)
•Remote configuration using a Mobile Device Management (MDM)
•Real-time statistics and WLAN even logging
•802.11v (available Q3 2020)
•Call Admission Control/TSPEC/Voice Prioritization
•Fusion Configuration Graphical User Interface (GUI)
•Power Management (WMM U-APSD)
•EAP Methods (LEAP)
•EAP Methods (GTC) Dynamic PwdFast Roam (CCKM)
•CCXv4
•Channel Mask
•Band Preference
•Traffic Monitor
•Restricted Wi-Fi User Interface
•Subnet Roam
•Auto Time Configuration
15
About This Guide
•Soft Access Point Regulatory (Channel Selection)
•Disconnect Suppression
•WorryFree Wi-Fi
Customers, partners, and distributors require a Mobility DNA Enterprise License. Please request an evaluation or trial license through your account manager.
An account manager or sales engineer can request a trial or evaluation of the Mobility DNA Enterprise License for customers, partners, or distributors using SFDC forms.
Zebra engineering can submit a request for a trial or evaluation of the Mobility DNA Enterprise License using Service NOW.
Notational conventions are used to highlight important information.
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
The following icons are used throughout the document. The icons and their associated meanings are described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
16
About This Guide
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support.
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
•IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Before contacting Customer Support, determine the current software version on your device.
1.Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .
2.Touch About phone.
3.Scroll to view the following information:
•Battery information
•Emergency information
•SW components
•Legal information
•Model & hardware
•Android version
•Android security patch level
•Kernel version
•Build number
To determine the device IMEI information (WWAN only), touch About phone > IMEI.
•IMEI - Displays the IMEI number for the device.
•IMEI SV - Displays the IMEI SV number for the device.
17
About This Guide
Before contacting Customer Support, determine the serial number of your device.
•Touch About phone > Model & hardware > Serial number.
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This section provides information to get the device up and running for the first time.
To unpack the device:
1.Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
2.Verify that the following items were received:
•Mobile computer
•PowerPrecision Lithium-ion battery
•Straight hand strap
•Regulatory Guide.
3.Inspect the equipment for damage. If any equipment is missing or damaged, contact the Customer Support center immediately. See Service Information on page 17.
4.Prior to using the device for the first time, remove the protective shipping film that covers the exit window, display, and camera window.
19
Getting Started
1
2
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3 |
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4 |
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5 |
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8 |
7 |
6 |
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Table 3 Front View Features |
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Number |
Item |
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Function |
1 |
Scan indicator |
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Indicates a successful or unsuccessful scan. |
2 |
Charging/Notification LED |
Indicates battery charging status while charging and application |
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generated notifications. |
3 |
Touch screen |
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Displays all information needed to operate the device. |
4 |
Scan button |
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Initiates data capture when a scan application is enabled. |
5 |
Power button |
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Turns the display on and off. Press and hold to reset the device or |
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power off. |
6 |
Microphone |
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Use for communications in Handset mode. |
7 |
USB-C connector/Bottom |
Provides USB host and client communications, and device |
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port |
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charging via cables and accessories. |
8 |
Hand strap clip slot |
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Use for securing the hand strap in place. |
20
Getting Started
9
10
11
12
13
14
15 16
18 17
Table 4 Back View Features |
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|
Number |
Item |
Function |
9 |
Battery release button |
Press to remove the battery. |
10 |
Alignment feature/Latch |
Use to help guide the USB-C connector into one of the charging |
|
recess |
cradles. |
11 |
Battery |
Standard - 3500 mAh (typical) / 3300 mAh (minimum) |
|
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PowerPrecision Lithium-ion Battery. |
|
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Extended - 4900 mAh (typical) / 4600 mAh (minimum) |
|
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PowerPrecision Lithium-ion Battery. |
12 |
Back port |
The two pin back I/O is an electrical contact that is activated by the |
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trigger handle. |
13 |
Hand strap mount |
Provides mounting point for hand strap accessory. |
14 |
Speaker |
Provides audio output for video and music playback. |
15 |
Flash |
Provides illumination for the camera. |
16 |
Camera |
Takes photos and videos. |
17 |
NFC antenna |
Provides communication with other NFC-enabled devices. |
18 |
Exit window |
Provides data capture using the imager. |
21
Getting Started
To start using the device for the first time:
1.Install a micro secure digital (SD) card (optional).
2.Installing a nano SIM card (optional)
3.Install the battery.
4.Install trigger handle (optional).
5.Install hand strap (optional).
6.Charge the device.
7.Power on the device.
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1.Remove the battery. See Removing the Battery on page 25.
2.Slide the microSD card holder to the Open position.
3.Lift the microSD card holder.
22
Getting Started
4.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door.
5. Close the microSD card holder and slide into the Lock position.
6. Replace the battery. See Installing the Battery on page 24.
NOTE: Only use a nano SIM card. Not applicable to MC2200.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
1.Remove the battery. See Removing the Battery on page 25.
2.Slide the SIM card holder to the unlock position.
23
Getting Started
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
5. Close the SIM card holder door and slide into the lock position.
6. Replace the battery. See Installing the Battery on page 24.
NOTE: User modificationof the device, particularlyinthe batterywell, such as labels, asset tags, engravings, stickers,
etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (In- gress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be ef- fected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
1. Insert the battery, top first, into the battery compartment in the back of the device.
24
Getting Started
2.Press the bottom of the battery down, into the battery compartment, until the battery release button snaps into place.
NOTE: It is recommended to remove the optional trigger handle and/or hand strap prior to battery removal.
1.Holding both the top and bottom of the battery, press the battery release button on the bottom of the battery with your thumb.
2. Lift the bottom of the battery up.
25
Getting Started
1. Align the hand strap mount on the back of the device with the recess on the trigger handle.
2. Rotate the trigger handle down to grab the device.
1. Align the battery finger scoop with the recess on the trigger handle.
2. Rotate the trigger handle down to grab the device.
26
Getting Started
Rotate the trigger handle toward the top of the device and lift up to remove.
Alternately, rotate the trigger handle toward the bottom of the device and lift up to remove.
1. Insert the hand strap clip into the hand strap clip slot on the bottom of the device.
F
2
2. Feed the top end of the hand strap through the hand strap mount at the top of the device.
27
Getting Started
3. Flip the strap over the hand strap mount and attach the end of the strap using the velcro.
4. Place hand between device and hand strap and adjust hand strap as necessary.
1. Loop and tie the tether end of the hand strap with the hand strap mount.
2. Adjust the slide button according to wrist size and place hand between the hand strap.
28
Getting Started
Before using the device for the first time, charge the main battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power supply. For information about the accessories available for the device see Accessories for more information.
The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in less than three and a half hours.
NOTE: In many cases, the 90% charge provides plenty of charge for daily use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
To charge the main battery:
1.Connect the charging accessory to the appropriate power source.
2.Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
To charge a spare battery:
1.Insert the battery into a battery charging well.
2.Gently press down on the battery to ensure proper contact.
The Spare Battery Charging LED on the cup indicates the status of the spare battery charging. The standard battery charges from fully depleted to 90% in less than three hours. The extended battery charges from fully depleted to 90% in less than three and a half hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Table 5 Charging/Notification LED Charging Indicators
State |
Indication |
Off |
Device is not charging. Device is not inserted correctly in the |
|
cradle or connected to a power source. Charger/cradle is not |
|
powered. |
Slow Blinking Amber (1 blink every |
Device is charging. |
4 seconds) |
|
Slow Blinking Red (1 blink every 4 seconds)
Device is charging but the battery is at end of useful life.
Solid Green |
Charging complete. |
29
Getting Started
Table 5 Charging/Notification LED Charging Indicators (Continued)
State
Solid Red
Fast Blinking Amber (2 blinks/second)
Fast Blinking Red (2 blinks/second)
Indication
Charging complete but the battery is at end of useful life. Charging error, for example:
•Temperature is too low or too high.
•Charging has gone on too long without completion (typically
8 hours).
Charging error but the battery is at end of useful life., for example:
•Temperature is too low or too high.
•Charging has gone on too long without completion (typically 8 hours).
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately
+37°C (+98°F)) the device or accessory may for brief periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to abnormal temperatures via its LED and a notification appears on the display.
30