ZEBRA CC600, CC6000 User manual

0 (0)

CC600/CC6000

Customer Concierge

Integrator Guide

for Android ™ 8.1.0 Oreo

MN-003411-02EN

Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners.

©2019-2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Google ™ , Android, Google Play™ and other marks are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/ copyright.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty.

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Revision History

Changes to the original guide are listed below:

Change

Date

Description

-01 Rev A

4/2019

Initial Release

 

 

 

-02EN Rev A

8/2020

Removed duplicate screen captures.

 

 

Removed Imager as Camera.

 

 

Labeled the proximity sensor in Figure 1.

 

 

Updated Documentation Set, Supported Decoders, and Transferring Files with a

 

 

Host Computer via USB sections.

 

 

 

2

Table of Contents

Copyright .........................................................................................................................

2

Terms of Use ..................................................................................................................

2

Revision History ..............................................................................................................

2

About This Guide........................................................................................................

10

Introduction ...................................................................................................................

10

Documentation Set .......................................................................................................

10

Configurations ..............................................................................................................

11

Accessories ...................................................................................................................

11

Software Versions .........................................................................................................

12

Chapter Descriptions ....................................................................................................

13

Notational Conventions ................................................................................................

14

Service Information .......................................................................................................

14

Provide Documentation Feedback ................................................................................

14

Getting Started............................................................................................................

15

Introduction ...................................................................................................................

15

Unpacking .....................................................................................................................

15

Features .......................................................................................................................

16

Setup .............................................................................................................................

20

Inserting the microSD Card (Optional) ..........................................................................

21

Mounting the Device .....................................................................................................

21

Google Account Setup ..........................................................................................

28

Zebra Visibility Services ........................................................................................

28

Resetting the Device .....................................................................................................

28

Settings........................................................................................................................

30

Introduction ...................................................................................................................

30

WLAN Configuration .....................................................................................................

30

3

Table of Contents

Configuring a Secure Wi-Fi Network .....................................................................

30

Manually Adding a Wi-Fi Network .........................................................................

32

Configuring for a Proxy Server ..............................................................................

33

Configuring the Device to Use a Static IP Address ...............................................

34

Wi-Fi Preferences ..................................................................................................

35

Additional Wi-Fi Settings .......................................................................................

36

Wi-Fi Direct ............................................................................................................

38

Setting Screen Lock ......................................................................................................

38

Setting Screen Lock Using PIN .............................................................................

39

Setting Screen Unlock Using Password ................................................................

40

Setting Screen Unlock Using Pattern ....................................................................

41

Showing Passwords ......................................................................................................

41

Accounts .......................................................................................................................

42

Language Usage ...........................................................................................................

42

Changing the Language Setting ............................................................................

42

Adding Words to the Dictionary .............................................................................

42

Keyboard Settings .................................................................................................

42

PTT Express Configuration ...................................................................................

43

RxLogger ......................................................................................................................

43

RxLogger Configuration ........................................................................................

43

RxLogger Settings ........................................................................................................

44

ANR Module ....................................................................................................

44

Kernal Module .................................................................................................

44

Logcat Module ................................................................................................

45

LTS Module .....................................................................................................

46

Ramoops Module ............................................................................................

46

Resource Module ............................................................................................

47

Snapshot Module ............................................................................................

47

TCPDump Module ..........................................................................................

48

Tombstone Module .........................................................................................

48

Configuration File ..................................................................................................

48

Enabling Logging ...................................................................................................

48

Disabling Logging ..................................................................................................

48

Extracting Log Files ...............................................................................................

48

RxLogger Utility .....................................................................................................

49

App View .......................................................................................................................

49

Viewing Logs ...................................................................................................

50

Backup ............................................................................................................

51

Archive Data ...................................................................................................

52

Overlay View .........................................................................................................

52

Initiating the Main Chat Head ..........................................................................

52

Removing the Main Chat Head .......................................................................

52

Viewing Logs ...................................................................................................

53

4

Table of Contents

Removing a Sub Chat Head Icon ...................................................................

54

Backing Up In Overlay View ...........................................................................

54

About Phone .................................................................................................................

54

USB/Ethernet Communication...................................................................................

56

Introduction ...................................................................................................................

56

Transferring Files with a Host Computer via USB ........................................................

56

Transferring Files ..................................................................................................

56

Transferring Photos ...............................................................................................

57

Disconnect from the Host Computer .....................................................................

57

USB/Ethernet Communication .....................................................................................

58

Ethernet Settings ...................................................................................................

58

Configuring Ethernet Proxy Settings .....................................................................

58

Configuring Ethernet Static IP Address .................................................................

59

Establishing Ethernet Connection .........................................................................

60

DataWedge ..................................................................................................................

61

Introduction ...................................................................................................................

61

Basic Scanning .............................................................................................................

61

Barcode Capture with an Imager ...........................................................................

61

Profiles ..........................................................................................................................

62

Profile0 ..................................................................................................................

62

Plug-ins .................................................................................................................

63

Input Plug-ins ........................................................................................................

63

Process Plug-ins ...................................................................................................

63

Output Plug-ins ......................................................................................................

63

Profiles Screen ..............................................................................................................

64

Profile Context Menu .............................................................................................

64

Options Menu ........................................................................................................

65

Disabling DataWedge ............................................................................................

65

Creating a New Profile ..................................................................................................

65

Profile Configuration .....................................................................................................

66

Associating Applications ........................................................................................

66

Data Capture Plus .................................................................................................

68

Barcode Input ................................................................................................................

70

Enabled ...........................................................................................................

70

Scanner Selection ...........................................................................................

70

Auto Switch to Default on Event .....................................................................

70

Configure Scanner Settings ............................................................................

71

Decoders .........................................................................................................

71

Decoder Params .............................................................................................

74

5

Table of Contents

Codabar ..........................................................................................................

74

UPC EAN Params ...........................................................................................

79

Reader Params ...............................................................................................

81

Scan Params ..................................................................................................

84

UDI Params ....................................................................................................

85

Keep enabled on suspend ..............................................................................

85

Voice Input ............................................................................................................

85

Keystroke Output ...................................................................................................

86

Intent Output ..........................................................................................................

87

Intent Overview ...............................................................................................

88

IP Output ...............................................................................................................

89

Usage ..............................................................................................................

90

Using IP Output with IPWedge ..............................................................................

91

Using IP Output without IPWedge ..................................................................

92

Generating Advanced Data Formatting Rules ..............................................................

93

Configuring ADF Plug-in ........................................................................................

93

Creating a Rule .....................................................................................................

94

Defining a Rule ...............................................................................................

95

Defining Criteria ..............................................................................................

95

Defining an Action ...........................................................................................

97

Deleting a Rule ...............................................................................................

97

Order Rules List ..............................................................................................

97

Deleting an Action ...........................................................................................

98

ADF Example ..................................................................................................

98

DataWedge Settings ...................................................................................................

102

Importing a Configuration File .......................................................................

102

Exporting a Configuration File .............................................................................

103

Importing a Profile File ........................................................................................

103

Exporting a Profile ...............................................................................................

103

Restoring DataWedge .........................................................................................

104

Configuration and Profile File Management ................................................................

104

Enterprise Folder .................................................................................................

104

Auto Import ..........................................................................................................

104

Programming Notes ............................................................................................

105

Capture Data and Taking a Photo in the Same Application ................................

105

Disable DataWedge on Device and Mass Deploy ...............................................

105

DataWedge APIs .................................................................................................

105

Reporting .............................................................................................................

105

Soft Scan Trigger ................................................................................................

106

Function Prototype ........................................................................................

106

Scanner Input Plugin ...........................................................................................

106

Function Prototype ..............................................................................................

106

Parameters ...................................................................................................

106

Return Values ...............................................................................................

106

6

Table of Contents

Example ........................................................................................................

107

Comments .....................................................................................................

107

Enumerate Scanners ...........................................................................................

107

Function Prototype ........................................................................................

108

Parameters ...................................................................................................

108

Return Values ...............................................................................................

108

Example ........................................................................................................

109

Comments .....................................................................................................

109

Set Default Profile ...............................................................................................

110

Default Profile Recap ....................................................................................

110

Usage Scenario ............................................................................................

110

Function Prototype ........................................................................................

110

Parameters ...................................................................................................

110

Return Values ...............................................................................................

110

Example ........................................................................................................

111

Comments .....................................................................................................

111

Reset Default Profile ...........................................................................................

111

Function Prototype ........................................................................................

112

Parameters ...................................................................................................

112

Return Values ...............................................................................................

112

Example ........................................................................................................

112

Comments .....................................................................................................

112

Switch To Profile .................................................................................................

113

Profiles Recap ...............................................................................................

113

Usage Scenario ............................................................................................

113

Function Prototype ........................................................................................

113

Parameters ...................................................................................................

113

Return Values ...............................................................................................

114

Example ........................................................................................................

114

Comments .....................................................................................................

114

Notes .............................................................................................................

115

Application Deployment...........................................................................................

116

Introduction .................................................................................................................

116

Security .......................................................................................................................

116

Secure Certificates ......................................................................................................

116

Installing a Secure Certificate .....................................................................................

116

Configuring Credential Storage Settings .............................................................

117

Development Tools .....................................................................................................

117

Android ................................................................................................................

117

EMDK for Android ...............................................................................................

118

StageNow ............................................................................................................

119

ADB USB Setup ..........................................................................................................

119

Enabling USB Debugging ...........................................................................................

119

7

Table of Contents

Application Installation ................................................................................................

120

Installing Applications Using the USB Connection ..............................................

120

Installing Applications Using the Android Debug Bridge .....................................

121

Installing Applications Using a microSD Card .....................................................

122

Uninstalling an Application ..................................................................................

123

Performing a System Update ......................................................................................

124

Downloading the System Update Package .........................................................

124

Using microSD Card ............................................................................................

124

Using ADB ...........................................................................................................

125

Verify System Update Installation .......................................................................

126

Performing an Enterprise Reset ..................................................................................

126

Downloading the Enterprise Reset Package .......................................................

126

Using microSD Card ............................................................................................

126

Using ADB ...........................................................................................................

127

Performing a Factory Reset ........................................................................................

127

Downloading the Factory Reset Package ...........................................................

127

Using microSD Card ............................................................................................

128

Using ADB ...........................................................................................................

128

Storage .......................................................................................................................

129

Random Access Memory ....................................................................................

129

Internal Storage ...................................................................................................

130

External Storage ..................................................................................................

131

Formatting a microSD Card ..........................................................................

132

Formatting as Internal Memory .....................................................................

133

Enterprise Folder .................................................................................................

134

App Management ........................................................................................................

134

Viewing App Details ....................................................................................................

136

Managing Downloads .................................................................................................

136

Maintenance and Troubleshooting .........................................................................

137

Introduction .................................................................................................................

137

Maintaining the Device ................................................................................................

137

Cleaning Instructions ..................................................................................................

137

Approved Cleanser Active Ingredients ................................................................

137

Harmful Ingredients .............................................................................................

138

Device Cleaning Instructions ......................................................................................

138

Special Cleaning Notes .......................................................................................

138

Cleaning Materials Required ...............................................................................

138

Cleaning Frequency ............................................................................................

138

Cleaning the Device ............................................................................................

139

Housing ...............................................................................................................

139

8

Table of Contents

Display .................................................................................................................

139

Camera and Exit Window ....................................................................................

139

Troubleshooting .........................................................................................................

140

Technical Specifications..........................................................................................

142

Introduction .................................................................................................................

142

Technical Specifications .............................................................................................

142

CC6000 ...............................................................................................................

142

CC600 .................................................................................................................

144

Decode Distances ......................................................................................................

146

CC6000 - SE4710 Scan Engine ..........................................................................

146

CC600 - SE2100 Scan Engine ............................................................................

147

9

About This Guide

Introduction

This guide provides information about using the CC600 and CC6000 Customer Concierge and accessories.

NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set provides information for specific user needs, and includes:

CC600/CC6000 Customer Concierge Quick Start Guide for Android Version 8.1, p/n MN-003315-xx, - describes how to get the device up and running.

CC600/CC6000 Customer Concierge User Guide for Android Version 8.1, p/n MN-003313-xx, - describes how to use the device.

CC600/CC6000 Customer Concierge Integrator Guide for Android Version 8.1, p/n MN-003411-xx, - describes how to set up the device and accessories.

For the latest version of this guide and all guides, go to: www.zebra.com/support

10

About This Guide

Configurations

This guide covers the configurations listed in Table 1 and Table 2.

Table 1 CC600 Device Configurations

Configuration

Description

Front

Scan

Camera

Engine

 

 

CC600-5-3200LNWW

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, Worldwide

 

 

 

Configuration

 

 

 

 

 

 

CC600-5-3200LNNA

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, North America

 

 

 

Configuration

 

 

 

 

 

 

CC600-5-3200LNEU

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, Europe Configuration

 

 

 

 

 

 

CC600-5-3200LNIN

5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE2100

 

Ethernet/Wi-Fi, Imager, India Configuration

 

 

 

 

 

 

Table 2 CC6000 Device Configurations

 

 

 

 

 

 

Configuration

Description

Front

Scan

Camera

Engine

 

 

CC6000-10-3200LCWW

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE4710

 

Landscape, Imager, Worldwide Configuration

 

 

 

 

 

 

CC6000-10-3200PCWW

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Yes

SE4710

 

Portrait, Imager, Worldwide Configuration

 

 

 

 

 

 

CC6000-10-3200LCNA

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Yes

SE4710

 

Portrait, Imager, North America Configuration

 

 

 

 

 

 

CC6000-10-3200PCNA

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Yes

SE4710

 

Portrait, Imager, North America Configuration

 

 

 

 

 

 

CC6000-10-3200LNNA

10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

No

SE4710

 

Landscape, Imager, North America

 

 

 

Configuration

 

 

 

 

 

 

Accessories

Table 3 Accessories

Accessory

Part Number

Description

Mounting Plates

 

 

 

 

 

CC600 Wall Mount

21-118517-01R

CC600 Wall Mounting Kit

 

 

 

CC600 Pole Mount

21-118517-02R

CC600 Pole Mounting Kit

 

 

 

11

About This Guide

Table 3 Accessories

Accessory

Part Number

Description

CC6000 Wall Mounting

KT-152097-03

CC6000 Wall Mounting Kit with Power

Kit

 

Supply Storage

 

 

 

CC6000 Wall Mounting

KT-152097-01

100mm VESA

Kit

 

 

 

 

 

CC6000 Wall Mounting

KT-152098-03

Slimmer, CC6000 specific mount

Kit

 

 

 

 

 

CC6000 Pole Mounting

KT-152096-03

100mm VESA

Kit

 

Includes additional storage shelf to hold

 

 

power supply

 

 

Modified over KT0152096-02 to better hold

 

 

Level VI power supply.

 

 

 

CC6000 Pole Mounting

KT-152096-01

100mm VESA

Kit

 

 

 

 

 

Communication Cables

 

 

 

 

 

USB-C Cable

CBL-TC2X-USBC-01

Used to communicate with CC6000 via the

 

 

USB OTG port.

 

 

 

USB-C Cable

CBL-TC5X-USBC2A-01

Used to communicate with CC6000 via the

 

 

USB OTG port.

 

 

 

Power Supplies

 

 

 

 

 

DC Line Cord

CBL-DC-383A1-01

Used with Power Supply

 

 

(PWR-BUA5V16W0WW)

 

 

Cable length is 6 ft

 

 

 

Power Supply

PWR-BUA5V16W0WW

100-240VAC, 5.4V, 3A, 16W

 

 

Meets US DOE Level VI efficiency

 

 

standard

 

 

Replaces PWRS-14000-249R

 

 

 

AC Line Cord

50-16000-182R

Used with

 

 

50-14000-147R/50-14000-249R?PWRS-1

 

 

4000-249R/PWR-BUA5V16W0WW

 

 

 

Software Versions

To determine the current software versions:

1.Swipe down from the top to open Quick Settings.

2.Touch> System.

3.Touch About phone.

12

About This Guide

4.The following information displays:

Status

SW Components

Legal Information

Model

Android version

Android security patch level

Kernel version

Build Fingerprint

Build number

To determine the device serial number, touch About Phone > Status. Serial number displays.

Chapter Descriptions

Topics covered in this guide are as follows:

Getting Started provides information on getting the device up and running for the first time.

Settings provides the settings for configuring the device.

USB/Ethernet Communication describes how to connect the device to a host computer using USB and Ethernet.

DataWedge describes how to use and configure the DataWedge application.

Application Deployment provides information for developing and managing applications.

Maintenance and Troubleshooting includes instructions on cleaning and storing the device, and provides troubleshooting solutions for potential problems during device operation.

Technical Specifications provides the technical specifications for the device.

13

About This Guide

Notational Conventions

The following conventions are used in this document:

“Device” refers to all configurations of the CC600 Customer Concierge and CC6000 Customer Concierge.

Bold text is used to highlight the following:

Dialog box, window and screen names

Drop-down list and list box names

Check box and radio button names

Icons on a screen

Key names on a keypad

Button names on a screen.

Bullets (•) indicate:

Action items

Lists of alternatives

Lists of required steps that are not necessarily sequential.

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Service Information

If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support.

When contacting support, please have the following information available:

Serial number of the unit (found on manufacturing label)

Model number or product name (found on manufacturing label)

Software type and version number

IMEI number.

Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.

If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

Remove the SIM card and/or microSD card from the device before shipping for service.

If the device was purchased from a business partner, contact that business partner for support.

Provide Documentation Feedback

If you have comments, questions, or suggestions about this guide, send an email to

EVM-Techdocs@zebra.com.

14

Getting Started

Introduction

This chapter provides information for getting the device up and running for the first time.

Unpacking

1.Carefully remove all protective material from the device and save the shipping container for later storage and shipping.

2.Verify that the following are included:

CC600 or CC6000 interactive kiosk.

Regulatory Guide.

CC600 only: Ferrite bead for EMI. Attaches to the DC power module.

3.Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately.

4.Prior to using the device for the first time, remove the protective shipping film that covers the display.

15

Getting Started

Features

NOTE: Although the orientations differ, the features on the CC6000 landscape and portrait devices are the same.

Figure 1 CC6000 Front View

Front

 

Facing

 

Camera

NFC

 

Proximity Sensor

Antenna

Microphone

Touch

Screen and

Display

Speaker

Speaker

 

Exit Window (Scanner)

Figure 2 CC6000 Back View

 

Reset Button

Audio

Mounting

Adjustment/

Programmable

Bracket

Buttons

Screw

MicroSD

Holders

 

Card Slot

 

16

Getting Started

Figure 3 CC6000 Power and Cable Ports

Power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio

 

USB C Port

 

USB A

USB A

 

 

Ethernet with POE

Port

Port

 

(Used for

 

 

Port

Port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External

 

 

 

 

 

 

 

 

 

 

 

 

display or

 

 

 

 

 

 

 

 

 

 

 

 

OTG)

 

 

 

 

 

 

 

 

17

Getting Started

Figure 4 CC6000 Back With Bracket View

Mounting

 

Bracket

 

Locking

WallMount

Screw

 

Screw

 

Holes

Mounting

 

Bracket

 

Mounting

 

Bracket Screw

 

Holders

 

Figure 5 CC600 Front Views

Microphone

Proximity Sensor

Speaker

Touch

Screenand

Display

Exit Window

(Scanner)

18

Getting Started

Figure 6 CC600 Back View

Mounting

Bracket

Screw

Holders

(4)

x

Reset Button

Audio

Micro SD

Adjustment/Programmable

Card Slot

Buttons

 

Figure 7 CC600 Power and Cable Ports

MicroSD

USB C Port

 

Power

Ethernet with POE

Card Slot

(Used for

 

Port

 

 

External

 

 

 

 

display or

 

 

 

 

OTGandother

 

 

 

 

USB-2

 

 

 

 

peripherals)

 

 

 

19

Getting Started

Figure 8 CC600 Back With Bracket View

Mounting

 

Bracket

 

Locking

WallMount

Screw

Screw

 

 

Holes

Mounting

 

Bracket

 

Mounting

 

Bracket Screw

 

Holders

 

Table 4 Feature Descriptions

Item

Function

Touch Screen and

Displays all information needed to operate the device.

Display

 

 

 

Exit Window

Provides data capture using the imager and reads a barcode.

(Scanner)

Note: To read a barcode, a scan-enabled app is required on the device.

 

 

Speaker

Provides audio output for video and music playback. Provides audio in

 

speaker-phone mode.

 

 

NFC Antenna

Reads NFC tags. (CC6000 Only)

 

 

Proximity Sensor

Identifies the proximity of a user for turning up the display.

 

 

Microphone

Use for communications in Speakerphone mode.

 

 

Front Facing Camera

Captures still photos and videos.

 

Note: Select CC6000 devices only.

 

 

Interface Connectors

See Figure 3 and Figure 7.

 

 

Volume Up/Down

Increase and decrease audio volume (programmable).

Button

 

 

 

External Display

Designated for USB-C port utilization.

 

 

Setup

Perform this procedure to start using the device for the first time.

Install a micro secure digital (SD) card (optional).

Connect the power supply to power on the device.

Configure the device.

20

Getting Started

Mount the device with the mounting bracket.

Setup a Google account.

Inserting the microSD Card (Optional)

The microSD card slot provides secondary non-volatile storage. The slot is located on the back of the device to the right of the audio jack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.

CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre- cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

To install the microSD card:

1.Remove the device from the mounting bracket, if installed.

2.Slide the microSD card, connectors down, into the device as shown in Figure 9.

Figure 9 Inserting microSD Card

Mounting the Device

Each configuration of the device requires the appropriate mounting bracket to mount the device to a wall or other flat surface. The diameter of the holes for the wall screws is 5.8mm (0.228 in).

NOTE: Device measurements in Figure 10, Figure 11 and Figure 12 are in millimeters.

21

Getting Started

Figure 10 CC600 Measurements

Figure 11 CC6000 Portrait Measurements

22

Getting Started

Figure 12 CC6000 Landscape Measurements

Figure 13 CC600 Mounting Bracket

Securing Screw Hole

Shoulder Screw Hole (4)

Securing Screw

Wall Screw Hole (3)

23

Getting Started

Figure 14 CC6000 Mounting Bracket - Portrait Orientation

Shoulder Screw Hole (4)

Power Supply

Wall Screw Hole (4)

Figure 15 CC6000 Mounting Bracket (KT-152098-03) - Landscape Orientation

Securing Screw

Shoulder Screw Hole (4)

Securing

Screw Hole

Wall Screw Hole (4)

Power Supply

24

Getting Started

To mount the device:

1.Determine the CC600 or CC6000 mounting location.

2.Secure the mounting plate to the wall using the screws provided (three screws for the CC600 plate and four screws for the CC6000).

Figure 16 Attaching the CC600 Bracket To Wall

To Wall

Figure 17 Attaching the CC6000 Bracket To Wall

To Wall

3. Insert the four shoulder screws, also provided, into the mounting holes in the back of the device.

25

Getting Started

Figure 18 Inserting Shoulder Screws

4.Connect the power supply to the power port. Connect any additional cables into the appropriate ports shown in Figure 3 and Figure 7.

5.Mount the device by placing the shoulder screws through the four keyholes on the mounting plate, and slide the device down to secure in place.

26

ZEBRA CC600, CC6000 User manual

Getting Started

Figure 19 Attaching the Device to the Bracket

Locking

Screw

Locking

Screw

Locking

Screw

6.Insert the locking screw through the hole in the tab at the top of the mounting plate. Hand tighten the screw to secure the device.

27

Getting Started

Google Account Setup

NOTE: The device has to be connected to the Internet in order to set up a Google account (optional).

A Google account is only required on devices with GMS software.

The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google account, configure Google Wallet for purchasing items from the Play Store, to enter your personal information, and enable backup/restore features (optional).

Zebra Visibility Services

The device captures and provides device analytics to a system administrator. The first time the device boots (or after a Factory reset), the Zebra Services agreement screen displays.

Figure 20 Zebra Services

Touch the Device Data switch to disable the device from sending analytics data.

Resetting the Device

The device has a recessed reset button (see Features on page 16 for the location of the button).

To activate the reset button, use the tip of a small paper clip (1mm in diameter), insert into the recess, push and hold for 3 seconds.

Device has a recovery console accessible via pressing the Button #1 on the back of the device upon power up or via ADB connection and command.

The following reset functions are supported:

Soft reset is performed with an ADB command.

Enterprise reset (see StageNow on page 119 for more information)

Factory reset (see StageNow on page 119 for more information)

The device recovery mode supports the following functions:

28

Getting Started

Flash image from zip file on an SD card or from internal flash.

Apply a system update from an SD card or from internal flash.

29

Settings

Introduction

This chapter describes settings available for configuring the device.

WLAN Configuration

This section provides information on configuring Wi-Fi settings.

Configuring a Secure Wi-Fi Network

To set up a Wi-Fi network:

1.Swipe from the Status bar to open the Quick Access panel and then touch .

2.Touch Network & Internet > Wi-Fi.

3.Slide the switch to the ON position.

4.The device searches for WLANs in the area and lists them on the screen.

5.Scroll through the list and select the desired WLAN network.

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