INSTRUCTION BOOKLET
WASHING MACHINE
ZWC 1300W
822 61 16-03
Contents
For the user
Important safety information 3
Disposal 4
Your new washing machine 4
Description of the appliance 5-7
- Machine front, Machine rear
- Control panel
Hints & Tips 8
Which detergent? 9
And in which form? 9
Programme chart 10-11
Using the appliance 12-13
- Starting a wash programme
- Changing a wash programme
- Interrupting a programme
- Cancelling a programme
- Opening the door when the programme
has started
- At the end of the programme
Maintenance and cleaning 14
- The cabinet
- The detergent drawer
- Inside the recess for the detergent drawer
- Cleaning inside the machine
- Descaling
- Protecting the machine against freezing
Something Not Working 15
Service 16
- Service and spare parts
- Customer care
Guarantee Conditions 17
For the installer
Technical specifications 18
Unpacking the machine 19
- If the machine is damaged
- When lifting the machine
- Transit locking bolts
Installation 20-22
- Levelling the machine
- Water inlet
- Water drainage
- Power supply
- 2 -
Guide to use the instruction book
The following symbols will be found in the text to guide you throughout the instructions:
Safety instructions
Step by step instructions
Hints and tips
Environmental information
- 3 -
822 61 16-03
Installation
■ All packaging and transit locking devices must be
removed before the machine is first used. If they are
not, the result may be damage to the machine or other
property. See the section
Transit locking bolts.
■ All installation work and other work done on the product
must be carried out by a qualified technician. Work
performed by persons with inadequate knowledge
may adversely affect the satisfactory functioning of
the product and may cause personal injury or damage.
■ The machine is heavy, so take care when lifting it.
Never lift the machine by gripping its control panel,
door, or detergent dispenser.
■ Make sure that the power cord is not nipped or other-
wise damaged and that its hoses do not get crushed
or kinked when moving the machine in connection
with installation or cleaning etc.
■ If the power cable is damaged, it must be replaced
by a special cable or assembly available from the
manufacturer’s service agent.
Child Safety
■ The washing machine should be used by adults only.
Do not allow children to play with it or touch its controls
and moving/movable parts.
■ When the machine is operating, the door glass will
get hot, so it should not be touched. Keep children
away from the machine when it is operating.
■ Before loading the machine, check that there are
no foreign objects or pets inside the drum.
During Use
■ This machine is intended only for normal domestic
washing and only in accordance with these instructions.
Using it for other purposes could lead to physical
injury or damage to property.
■ Only machine-washable items should be washed in
the machine. If in doubt, contact the manufacturer or
retailer of the item.
■ Follow the recommendations of the care label, and
make sure that pockets are empty and zips and buttons
are done up before washing.
■ Objects such as coins, safety pins, nails, screws and
other hard objects can cause serious damage to the
machine. Make sure that all pockets have been emptied
before putting garments into the machine.
■ Remove or pre-treat stains such as rust, dye, ink and
grass before machine-washing.
■ Avoid washing clothes which are frayed or excessively
worn.
■ Items which have been treated with chemicals such
as stain removal products, liquid domestic cleaning
products and similar must be rinsed thoroughly by
hand before they can be washed in the machine.
■ Wash small items such as thin socks, garment
ties/laces, lace items etc. in a special laundry net
to prevent them from getting between the inner
and outer drums.
■ Always follow the recommendations of the manu-
facturers of detergent and fabric conditioner concerning
the quantities of these products to use. Using too
much can damage your laundry items.
■ Do not overload the drum. Overloading impairs the
machine's performance and can damage laundry
items.
■ Before opening the door always check that the water
has been pumped out of the machine.
■ Do not leave the premises while the machine is
operating.
■ After using the machine, turn off its water supply and
disconnect it from the power supply. When removing
the electrical plug, grip the plug, not the lead.
■ Leave the door ajar when the machine is not in use,
to prevent any stale odour.
■ Make sure that the machine is disconnected from the
power supply during cleaning and maintenance work.
■ Servicing and repairs must be carried out by a service
company authorised by the manufacturer. Use only
spare parts supplied by these. Never try to repair
the machine yourself.
Important safety information
Before installing and first using the washing machine, read the instruction booklet carefull y, including
its hints and warnings. Doing so will ensure that your machine will perform properly and to best
advantage. Anyone using the machine should be thoroughly familiar with its instructions for use
and safety features. Save these instructions and make sure they remain with the machine if it is
moved or sold, so that everyone using it through its life can be properly informed on appliance use
and safety.
- 4 -
- the packing material:
Never leave packaging material in a place
where children may play with it.
All materials used in packaging this machine are environmentally-friendly. The various plastics used are identified
and can be recycled:
● PE stands for polyethylene, which is used for the
bag around the machine and the bag in which
these instructions were supplied.
● PS stands for polystyrene (in this case moulded
polystyrene), which is used for the sections of
packaging needed to cushion the machine in
transit.
The cardboard components of the packaging are made
from recyclable paper and should be taken to a collection
point for recycling. The machine contains plastic and
rubber components. These have identifying marks to
show what they are made from, so they can be recycled
or disposed of properly at the end of the machine's life.
The materials are identified according to international
standards.
- the old appliance:
At the end of the appliance's useful life, disconnect the
electrical plug from the power supply, then cut the electrical lead at the point where it enters the appliance. Make
quite sure that children will not be able to play with it.
A severed 3 pin plug poses a serious health/shock
risk if inserted into a socket. Please dispose of
effectively.
Remove or damage the door locking mechanism
to prevent a child from becoming trapped inside
the machine.
- energy saving tips:
To save water, energy and help protect the environment,
we recommend that you follow these hints:
● The washing machine is especially economical when
you fully utilise the stated filling quantities.
● Adjust the quantity of washing detergent according to
the hardness of the water, the amount of laundry and
the degree of soiling.
● A programme without pre-wash is sufficient for normally
soiled laundry.
● For small amounts of washing, use only half to two
thirds the recommended amount of washing detergent.
● Suitable pretreatment enables stains and small amounts
of dirt to be removed. You can then wash at a lower
temperature.
● Use the option button ”Economy” to wash garments
which are lightly to moderately dirty.
Disposal
Your new washing machine meets all modern requirements for effective treatment of laundry with low water,
energy and detergent consumption.
● The programme selector combines the function of
programme and temperature selection, making it
easier to set the programme.
● Programme progress display shows current phase
of the selected programme.
● The automatic cooling of the washing water from
90°C to 60°C before draining will reduce thermal
shock to fabrics, helping to prevent creasing.
● The special wool programme with it’s new delicate
wash system treats your woollens with extreme care.
● The unbalance detection system discovers and
prevents vibrations caused by incorrect distribution
of the laundry during the spin cycle.
● The ECO valve makes the full use of detergent
possible and saves energy by lower water consumption.
Your new washing machine
- 5 -
Machine front
Description of the appliance
Control panel
Door
All feet adjustable
Door latch
Machine rear
Transit locking
bolts
Discharge hose
Electrical lead
Inlet hose, cold fill
- 6 -
Description of the appliance
Control panel
1 Detergent dispenser
With separate compartments for detergent and fabric
conditioner. The detergent is poured in the larger
compartment on the left marked with the symbol
and the fabric conditioner in the smaller one on the right
marked with the symbol .
Pre wash detergent is to be added straight into
the drum.
Programme option buttons
Depending on the programme, different functions can be
combined. They must be selected after the requested
programme has been choosen and before depressing the
Start/Pause button.
When any of these buttons are depressed, the corresponding indicator lamp comes on. When pressed again,
the indicator lamp goes out.
If an incorrect option is selected, the corresponding
indicator lamp flashes for about 2 seconds.
2 Button ”Quick” and ”Daily”
If you press this button, you can choose between 2
different options.The relevant lamp comes on.
● Daily: Short programme for lightly soiled white-/
coloured and synthetic laundry. The washing time will
be reduced approx. 10 minutes. Max. recommended
temperature 60° C.
● Quick: Very short programme for lightly soiled
laundry, except for wool. The washing time will be
reduced approx. 30 minutes for cotton and by 20
minutes for synthetics. The machine will perform 1
rinse less.
These options can not be choosen together with
the economy programme 60E.
The washing time will be reduced depending on
the type of material and the selected temperature.
Recommended load for cotton is 2 kg.
3 Button ”Pre wash”
If the laundry is heavily soiled, you can choose a
programme with pre wash. Before the main wash the
machine then run a pre wash up to 30° C. The washing
time will be prolonged approx. 20 minutes.
The pre wash ends with a short spin in the programmes
for cotton and synthetic laundry. In the programme for
delicate laundry the water is only drained.
The pre wash option is not available for the wool
programme.
4 Button ”Super Rinse”
When pressing this button, the machine will perform 2
additional rinses. Can be used with all programmes
except for wool.
Recommended for people with sensitive skin, or
in areas with very soft water.
5 Button ”Start/Pause”
This button has two functions:
Start: Press the button in order to start the required
programme. The corresponding indicator lamp
is lit. The indicator lamp for ”Door” in the programme progress display is lit and the door is
locked.
Pause: To interrupt a programme which is running, press
the button. The corresponding indicator lamp
starts to flash. To continue the programme, press
the button again.
125 6 74389
- 7 -
6 Button ”Delay Start”
This button makes it possible to delay the starting of the
washing programme by 8, 4 or 2 hours. The delay you
have selected is indicated by the illumination on of the
corresponding light.
You must select this option after you have set the
programme and before you press the Start/Pause
button.
If you have already pressed the Start/Pause button and
you wish to cancel the delay time, proceed as follows:
1. Set the washing machine to Pause by pressing
the Start/Pause button.
2. Press the Delay button once, the light relevant
to the selected delay goes off.
3. Press in the Start/Pause button again.
Important!
● The selected delay can be changed only after
selecting the washing programme again.
● The door will be locked throughout the delay
time (door locked light lit).
The Delay start cannot be selected with ”Spin”
and ”Drain” programmes.
7 Programme progress display
When you choose the delayed start, the light relevant to
the selected delay lights up.
After the machine has started, the remaining time is
shown by the corresponding indicator light.
washing: the light comes on when the machine is
performing the washing phase (main wash). If you have
choosen the ”Pre wash” option by pressing that button,
the light will be on during the pre-wash phase too.
end: end of programme.
door: the light indicates if the door can be opened:
● the light is lit: the door can not be opened
● the light is out: the door can be opened
● the light flashes: the door can soon be opened
8 Spin speed or function
With this selector you can reduce the final spin speed or
select the ”No spin” option. The speeds are applied
for the ”white-” and ”coloured” programmes.
● The position 1300 is equivalent to 900 rpm/min for the
synthetic and wool programmes and 700 rpm/min for
the delicate wash programme.
● The position 500 is equivalent to 500 rpm/min for the
synthetic and wool programmes and 450 rpm/min for
the delicate wash programme.
”No spin”, by selecting this option all the spinning
phases are excluded. To be used for extremely
delicate material. The machine will add 3 extra
rinses to the cotton programmes and 1 extra rinse
to the synthetic programmes.
”Rinse Hold”, when selecting this position the water
of the last rinse is not drained to prevent the laundry
from creasing. The lights ”End” and ”Door” on the
programme progress display are lit when the programme is finished and indicating that the water
must be drained before the door can be opened.
To drain the water:
1. Turn the programme selector to the ”Reset”
position.
2. Choose the programme ”Drain” or ”Spin” .
You can reduce the spin speed by turning the
selector.
3. Press in the Start/Pause button.
9 Programme selector
The selector is divided into 5 sections:
● Cotton
● Synthetic
● Delicate
● Wool
● Special
programmes
Turn the programme selector clockwise or anticlockwise
to select the programme and temperature according to
the care label, or one of the special programmes.
= cold, the water is not heated
= resets, cancels the programme, switches the
machine off.
If you turn the programme selector to an other
programme when the machine is working, the
lights in the programme progress display starts
to flash. The machine will not perform the new
selected programme.
When the programme is finished, the programme selector must be turned back to the
reset position.
- 8 -
Hints & Tips
For Best Washing Results
• Load the laundry loosely alternating large items with
small ones.
• Sort the laundry according to the type of fabric, colour
fastness and degree of soilage.
• White items should not be washed with coloured items.
• Wash new coloured items separately when washing
for the first time.
• Treat stains such as paint, ink, rust and grass before
washing.
• Avoid washing frayed or torn articles.
• When washing fabrics requiring different wash
temperatures, always select the lowest temperature.
• Weigh the laundry the first few times you use the
appliance.
The average weights of the most common items are
listed below as a guide:
1000g = 1kg
Sheet 700-1000 g
Pillow case 100-200 g
Tablecloth 400-500g
Serviette 50-100 g
Tea towel 70-120 g
Linen hand towel 100-150 g
Towelling hand towel 150-250 g
Towelling bath towel 700-1000 g
Bath robe 1000-1500 g
Man’s shirt 200-300 g
Apron 150-200 g
Always:
• Empty pockets.
• Ensure buttons and zips are fastened.
• Consult the care label on the garment. Only wash
fabrics which are designed to be machine washed.
• Place small items such as socks, laces, handkerchiefs etc in a washing bag or pillow case, as it
is possible for such items to slip down between the
tub and the inner drum.
Items that should not be put in the machine:
• Underwired bras.
• Garments which have been in contact with volatile
or petroleum based products.
• Some duvets and eiderdowns should be washed in
large commercial machines. Check with the manufacturer of the item.
Help the Environment:
To save water, energy and help protect the environment.
• Do not use a pre wash for normally soiled washing.
• Wash full loads.
• Pre-treat stains and then wash at a lower temperature.
• Only use the advised quantities of detergent and
fabric softener.
Textile care labelling
These are the commonest symbols used on garments and textiles, plus brief explanations.
dry cleaning in all
solvents
dry cleaning in perchlor-
ethylene, petrol, pure
alcohol, R 111 & R 113
dry cleaning in petrol,
pure alcohol and R 113
DRYING
WASHING
hand wash only do not wash in water
90° wash
BLEACHING
IRONING
DRY-CLEAN
may be bleached in cold water do not bleach
ironing max. 200°
do not dry-clean
ironing max. 150° ironing max. 100° do not iron
dry flat drip dry hang-dry do not tumble-drycan be tumble-dried
60° wash 40° wash 30°wash
normal temp.
low temp.
A
P
F
delicate wash
normal wash
- 9 -
Which detergent?
To ensure you obtain the best wash results from your
appliance, it is important to use the right detergent in
your everyday wash, and only detergents recommended
for use in automatic machines.
To maintain the appearance of your clothes and household textiles and to make them last longer you should use
different types of detergent for different washes, whether
for whites, colours or delicates.
Whites
We recommend the Ariel product
range which is biological and
designed to provide excellent
cleaning and stain removal even
at low temperatures.
Non Biological
If you prefer to use a non biological
detergent, which does not contain
enzymes we recommend Fairy.
Fairy provides good cleaning and
stain removal.
Coloureds
For coloured items you should use a
detergent which is designed to clean
while maintaining the original colour.
Ariel Color does not contain bleach and
therefore helps to preserve colours.
Delicate Items
When washing delicates such as
woollens, you should use a product
which is specially designed to care to
care for fine fabrics. Drefs Automatic
is suitable for woollens and other
delicates.
Laundry Bleach
For additional stain removal you
may wish to use a product such as
Ace Gentle Bleach which is used
in addition to your chosen detergent.
Ace is suitable for all washable
fabrics including silks, woollens
and coloureds.
And in which form?
Not only are there different types of detergent, but they
are also available in different forms. Whether you choose
a powder or liquid in traditional or compact form is down
to personal choice.
Traditional Powders
Pour the powder directly into the dispenser drawer. Do
not sprinkle powder onto clothes in the machine drum.
Traditional Liquids
Liquid can be placed in the main wash compartment of
the detergent drawer marked with the symbol , start
the machine immediately upon placing the detergent in the
dispenser drawer. Alternatively the detergent is measured
into the specially designed dosing device which should
be placed on top of the laundry and at the back of the
machine drum.
Compact Powders and Liquids
Compact detergents (or concentrates as they are also
known) are available in liquid or powder form, and generally
require a smaller dosage. Follow the manufacturer’s
instructions to ensure the most economical usage.
Pour the detergent directly into the dispenser drawer.
This washing machine has a washing system which uses
a minimum amount of water in order to make the laundry
clean. It is therefore a risk that the detergent will not desolve and residues can be found on the garments after
the programme is finished if a dosing device is used.
Pre wash detergent is to be added straight into
the drum.
Fabric Conditioners
These are ideal for improving ‘softness’ and also reduce
static cling on synthetics and make ironing easier.
They are available in two types:
For example Lenor liquid fabric
softener, for use in the washing
machine/washer dryer. The liquid
fabric softener should be poured into
the compartment marked with the
symbol .
Follow the manufacturer’s dosage
instructions and never exceed the
MAX level.
Bounce conditioning sheets for use
in a tumble dryer. We recommend the
conditioning sheets are pinned (using
a safety pin to an article of laundry and
placed in the tumble dryer).
- 10 -
60°E
Programme chart
Cotton 3.0 kg dry load weight
Synthetics and Delicate 1.5 kg dry load weight
Load
type
White
heavily soiled
working clothes,
sheets, tablecloths,
underwear, towels.
White
normally soiled
sheets, towels,
underwear.
Coloured
normally soiled
underwear, terry,
tablecloths, towels,
sheets.
Synthetic
lightly soiled
underwear, anticrease shirts,
blouses.
Delicate
for fragile items
e.g. net curtains.
90°
40° 60°
40° 50°
30° 40°
1,43
Quick
Daily
Pre wash
Super rinse
Delay start
Pre wash
Super rinse
Delay start
Quick
Daily
Pre wash
Super rinse
Delay start
Quick
Daily
Pre wash
Super rinse
Delay start
Quick
Daily
Pre wash
Super rinse
Delay start
Quick
Pre wash
Super rinse
Delay start
44 ~ 126
0,57
39
~ 130
0,78
44
~ 107
0,45
42
~ 76
0,38
45
~ 61
Wash programme 90°C
without pre wash.
3 rinses and spin
max. 1300 rpm/min.
Wash programme 40°,
60°C without pre wash.
3 rinses and spin max.
1300 rpm/min.
Wash programme 60°C
without pre wash.
3 rinses and spin
max. 1300 rpm/min.
Wash programme 40°,
50° without pre wash.
3 rinses and spin
max. 900 rpm/min.
Wash programme 30°,
40°C without pre wash.
3 rinses and spin
max. 700 rpm/min.
T emperature
°C
Option
buttons
Consumption *
Programme
content
Synthetic
heavily soiled
underwear, anticrease shirts,
blouses.
60°
0,57
42 ~ 82
Wash programme 60°C
without pre wash.
3 rinses and spin
max. 900 rpm/min.
Energy
kWh
Time
minutes
Water
litres
* The consumption figures can deviate from the stated figures depending on the water pressure, water hardness,
inlet temperature, room temperature, type and quantity of laundry, the detergent used, fluctuations in the main
voltage and choosen additional functions. The stated figures refers to the highest water temperatures for each
wash programme.
** The consumer information on the energy declaration is in accordance with directive EEC 92/75 and refers to
the 60E wash programme for cotton.
**
- 11 -
Quick
Daily
Pre wash
Super rinse
Delay start
Wool 1.0 kg and Miniprogram 1,5 kg dry load weight
Special programmes 3.0 kg dry load weight
Load
type
Woollens
garments with woolsymbol or marked
with ”Machine
washable”.
Rinses
this programme can
be used for rinsing
hand washed
garments.
Cold
30°
Cold
Wash programme Cold,
30°C without pre wash.
3 rinses and spin max.
900 rpm/min.
Spin
separate spin for
hand washed
items.
Reset
Draining and spin
max. 1300 rpm/min.
Reset the programme.
Switches the machine
off.
3 rinses and spin
max. 1300 rpm/min.
T emperature
°C
Option
buttons
Programme
content
Drain
emptying the last
rinse water in programmes with the
rinse hold option.
Draining
0,20
45
~ 45
Mini
for lightly soiled
laundry or for
laundry which needs
freshening up.
30°
Wash programme 30°C
without pre wash.
2 rinses and spin
max. 700 rpm/min.
0,18
35
~ 30
0,03
30
~ 27
-
- ~ 1
Consumption *
-
- ~ 5
-
-
-
Energy
kWh
Time
minutes
Water
litres
- 12 -
Using the appliance
Have you removed all the transit locking devices?
The very first time the machine is used, you should
run a wash programme without any load, to clear any
residues which may have been left by the manufacturing process. Pour approx. 100 ml of detergent
straight into the drum and run a programme at 60°C.
When the programme is finished, the machine will be
ready for use.
Starting a wash programme
Before starting up the machine, check that:
● the door is properly closed
● the appliance is plugged in
● the water supply tap is turned on
To start the machine, proceed as follows:
1. Pull the door latch gently to open the door.
2. Fill the drum evenly with the laundry. Large and
small items can be mixed.
Always try to wash full loads: for maximum load
weights see the programme charts. You should
only reduce the load weight for heavily soiled items
and sensitive materials.
3. Close the door.
4. Pull out the dispenser drawer.
5. Measure out the amount of detergent required and
pour it into the larger compartment on the left (fig 1).
6. Pour fabric softener into the smaller compartment
on the right without exceeding the max. level (fig. 2).
7. Close the drawer.
8. Select the required programme (fig. 3).
9. Turn the spin speed selector to the required
position (fig. 4).
10. Select the required option. The corresponding
light illuminates (fig. 5).
11. Press the Start/Pause button to start the required
wash programme. The indicator lights ”Washing”
and ”Door” comes on and the programme starts.
Changing a wash programme
The programme can be changed as long as the Start/Pause
button hasn’t been depressed. If the programme has started,
you can only change it by turning the programme selector to
the ”Reset” position and cancel the programme. Select a new
programme and press the Start/Pause button.
If you turn the programme selector to another
programme when the machine is running, the
lights in the programme progress display start to
flash. The machine will not perform the new
selected programme.
1
2
3
4
5
- 13 -
Interrupting a programme
Press the Start/Pause button to interrupt a programme
which is running. The corresponding light starts to flash.
After approx. 1 minute the door can be opened. The programme continues when you press the button again.
Cancelling a programme
Turn the programme selector to the ”Reset” position, to
cancel a pre-set programme. Now you can select a new
programme.
Opening the door when the programme
has started
Press the Start/Pause button. The door can be opened
after approx. 1 minute, when the following conditions are
observed:
● The water temperature is below 55°C.
● The water level is below the bottom edge of the door.
● The machine doesn’t spin.
If it’s absolutely necessary to open the door and the conditions above have been observed, you must switch the
machine off by turning the programme selector to the
”Reset” position. After approx. 1 minute can the door be
opened.
Pay attention that there can be remaining water in
the machine. This could spill out and be hot.
At the end of the programme
The machine stops automatically.
When the ”End” light is lit, the programme is finished.
The ”Door” light goes out, the door can be opened and
the laundry can be removed.
If the ”Rinse hold” option has been selected, the lights
”End” and ”Door” continue to be lit to indicate that the
water must be drained before opening the door.
To drain the water:
1. Turn the programme selector to the ”Reset”
position.
2. Select the programme ”Draining” or ”Spinning”.
You can reduce the spin speed by turning the
selector to avoid synthetic, wool or other fragile
materials becoming creased.
3. Press in the Start/Pause button.
4. When the ”Door” light goes out, the door can be
opened and the laundry can be removed.
5. Turn the programme selector to the ”Reset”
position.
If you do not intend to carry out any more laundry,
turn off the water supply and for safety reasons,
also disconnect the power supply to the machine.
Leave the door ajar, so that the remaining moisture
inside the drum can evaporate and prevent any
musty smells developing.
- 14 -
The cabinet
Clean the outside surfaces of the machine using a mild
solution of washing up liquid and water. Finish by removing
remaining traces of the product with a damp cloth.
The detergent drawer
In time, residues of detergent and fabric conditioner are
likely to build up inside the detergent drawer. It should
be cleaned at regular intervals by flushing it out with water.
If necessary, the whole drawer can be taken out of the
machine for cleaning. Pull the drawer out as normal until
it stops at the retaining stop. With a hand each side of the
body of the drawer and with care, give the drawer a sharp
tug towards you so it becomes free of the retaining stop
(Fig. 1).
To remove the syphon (at the inside edge of the drawer) for
cleaning, you need to press it inwards and pull it upwards at
the same time (Fig. 2). When you put it back, press it
downwards until you hear a distinct click.
Inside the recess for the detergent
drawer
Detergent residues can also build up inside the recess
for the detergent drawer. You can use an old toothbrush
for cleaning this area (Fig. 3). When you have finished and
put back the drawer, run a short programme with no wash
load in the machine to rinse it clean.
Cleaning inside the machine
If you mostly use your machine for low-temperature washes
and/or if you use only very little detergent, you should clean
the inside of the machine about once a month. This will
prevent mould or stale odours from developing.
Use a normal measure of detergent, must be a biological
powder (such as Ariel Futur) and run a wash programme
at the highest temperature with no wash load in the
machine.
Descaling
If your water supply is harder than 7° dH, you should descale
your washing machine at least once every three months.
Use approx. 150 ml of citric acid instead of detergent and
run a wash programme at the highest temperature with no
wash load in the machine. Limescale deposits on components such as the machine's heating element will reduce
their service life. (Contact your water company to find out
the hardness level of your local water supply).
Protecting the machine against freezing
If the machine is kept in a place where the temperature
may sometimes falls below 0° C, there is a risk that the
small amount of water which remains inside parts of the
machine after normal use will freeze and damage it.
To prevent this you should:
1. Turn off the water supply and disconnect the
water inlet hose from the supply tap.
2. Select a wash programme, start the machine
and let the programme run for a short time.
3. Interrupt the programme by turning the programme selector to the ”Reset” position.
4. Place the end of the inlet and discharge hoses
down low, into the waste gully (floor drain) set
into the floor. Make sure that the end of the
hose does not go below the water level in the
gully's (drain's) water trap.
5. Select the programme ”Drain” and let that run
until it is finished.
6. Turn the programme selector to the ”Reset”
position.
The appliance is only to be used and stored
indoors at normal room temperature. The manufacture is not responsible for any frost damage.
Do not use cleaning products which contain
alcohol (spirits), thinners and similar substances.
Maintenance and cleaning
3
2
1
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Something Not Working
The machine will not start.
The machine is not filling with water.
The machine is discharging water at the
same time as filling.
The machine will not empty or spin.
The machine is leaking or overflowing.
The machine is vibrating or noisy.
The machine door will not open.
• Is the door closed properly?
• Have you pressed the Start button?
• Is the water tap turned on?
• Is the machine plugged in?
• Has the fuse blown? (Check the fuse in electrical plug and
on the household circuit board).
• Have you set the programme selector properly?
• Is the water tap turned on?
• Has your domestic water supply been cut off temporarily?
• Is the water inlet hose kinked or blocked?
• Is the filter inside the inlet hose blocked?
• Is the water pressure too low?
• Did you select a programme without drain and spin?
• Is the discharge hose kinked or constricted?
• Have any extensions to the outlet hose been done correctly?
(See Installation).
• Have you used too much detergent?
• Have you been using the detergent for automatic machines?
• Are both hoses correctly installed? (See Installation)
• Is the detergent compartment blocked?
• Did you wait approx. 1 minute after that the programme had
finished and has the indicator light for locked door gone out?
Read the chapter ”Maintenance” on door opening.
Never try to force the door open. Contact your local Service
Force Centre.
Fault Check
Spinning starts late or the machine
does not spin.
• The electronic unbalance detection system has cut in because the laundry is not evenly distributed in the drum.
The laundry is redistributed by reverse rotation of the drum.
This may happen several times before the unbalance disappears and normal spinning can resume. If, after 10 minutes,
the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load
manually and select the spin programme.
The ”End” indicator light flashes:
1 flash = the machine does not fill
2 flashes = the machine will not drain
4 flashes = the door is opened
• Is the water tap turned on?
• Is the filter inside the inlet hose blocked?
• Is the discharge hose kinked or constricted?
• Is the door closed properly?
Before calling out an engineer, please check through the details below because some faults can be rectified easily
without the need to call out an engineer. If an engineer is called to resolve a problem listed below or to repair a fault
caused by incorrect installation or mis-use a charge will be made, even if the appliance is under guarantee.
• Is the end of the discharge hose too low down? (See
Installation)
• Is there a proper air gap between the end of the discharge
hose and the wall standpipe? (See Installation)
• Have you removed all three transit locking bolts?
• Has the machine been installed on a suitable surface and
levelled?
• Is the machine knocking against a wall?
• Is the machine standing firmly on all four feet?
• Is the load level/balanced?
- 16 -
Service and Spare Parts
In the event of your appliance requiring service, or if you wish
to purchase spare parts, please contact your local Service
Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the Service
Force Centre covering your post code area.
For the address of your local Service Force Centre and further
information about Service Force, please visit the website at
www.serviceforce.co.uk
For Customer Service in Ireland please contact us at
the address below:
Zanussi Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out an engineer, please ensure you have read
the details under the heading ”Something Not Working”.
When you contact the Service Force Centre you will need to
give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance
(found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or guarantee
documentation is required for in-guarantee service calls.
Customer Care Department
For general enquiries concerning your Zanussi Electrolux
appliance or for further information on Zanussi Electrolux
products, please contact our Customer Care Department by
letter or telephone at the address below or visit our website at
www.zanussi.co.uk
Customer Care Department
Zanussi Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727727 *
* call to this number may be recorded for training purposes.
Service
- 17 -
Guarantee Conditions
Standard guarantee conditions
We, Zanussi Electrolux, undertake that if within 12 months of the date of the purchase this ZANUSSI ELECTROLUX
appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at
our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electricity supply stated on the rating plate
• The appliance has been used for normal domestic purposes only and in accordance with the manufacturer’s
instructions
• The appliance has not been serviced, maintained repaired, taken apart or tampered with by any person not
authorised by us
• All service work under this guarantee must be undertaken by a Zanussi Electrolux Service Force Centre
• Any appliance or defective part replaced shall become the Company’s property
• This guarantee is in addition to your statutory and other legal rights
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours
in which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic
• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
United Kingdom
• Appliances found to be in use within a commercial environment, plus those which are the subject to rental
agreements
• Products of Zanussi Electrolux manufacture which are not marketed by Zanussi Electrolux
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject
to the following qualifications:
• The guarantee starts from the date you first purchased your product
• The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products
• This guarantee relates to you and cannot be transferred to another user
• Your new home is within the European Community (EC) or European Free Trade Area
• The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household
• The product is installed taking into account regulations in your new country
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you
and your appliances.
France Senlis +33 (0)3 44 62 29 99
Germany Nurnberg +49 (0)800 234 7378
Italy Pordenone +39 (0)0434 39 4700
Sweden Stockholm +46 (0)8 672 53 90
UK Slough +44 (0)1753 219897
Ireland Dublin +353 (0)1 4090751
- 18 -
Installation instructions
DIMENSIONS Height 67 cm
Width 49.5 cm
Depth 51.5 cm
WEIGHT Net 54 kg
RECOMMENDED CAPACITY Cotton 3.0 kg
(DRY WEIGHT) Synthetics/Delicate 1.5 kg
Wool 1.0 kg
WATER PRESSURES Minimum 50 kPa (0.5 bar)
Maximum 1000 kPa (10 bar)
DRUM VOLUME 27 litres
SPIN SPEED Maximum 1 300 rpm
ELECTRICAL DATA Power supply 230 V - 50 Hz
Fuse 13 A
Power rating 1600 W
Technical specifications
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Any plumbing work required to install this appliance
should be carried out by a qualified plumber or
competent person.
This appliance complies with the requirements of the following EU directives:
– 73/23/EEC, dated 19.02.1973 – low-voltage directive.
– 89/336/EEC, dated 03.05.1989 (incl. amendment
92/31/EEC) – directive on electromagnetic compatibility.
- 19 -
Unpacking the machine
If the machine is damaged
If the machine has been damaged during transportation,
you should immediately notify the company responsible
for delivering it.
Check that the washing machine is undamaged. If you
discover any damage, faults or that anything is missing, you
should notify the seller immediately.
Never leave packaging material in a place
where children may play with it.
When lifting the machine
Take care when lifting the machine. Incorrect methods of
lifting can cause physical injuries, and also increase the
risk of damage to the machine. Open the door and take
hold of it inside the top of the door opening. You can also
grasp the rear overhang of the machine top to lift this
machine.
Never lift the machine by gripping its control
panel, the door itself, or its detergent drawer
(Fig. 1).
Transit locking bolts
When supplied the washing machine is packed using a
number of locking devices/packing pieces to prevent drum
and motor from damage in transit. These must all be
removed before the washing machine is installed.
1. Spread some of the polystyrene packaging
materials on the floor behind the machine and
then lay the machine carefully rearside down
on them.
Make sure that no hoses are crushed in the
process (Fig. 2).
2. Remove the polystyrene base and the support
bar which the machine rests on.
3. Return the machine to it’s normal upright position
and remove the three bolts and their spacers on
it’s rear (Fig. 3).
4. The three holes must then be plugged with the
plastic plugs supplied, which can be found in a
plastic bag inside the drum (Fig. 4).
4
2
1
3
- 20 -
The machine must be installed on a sound and
firm surface and must not be touching walls or
furniture.
Levelling the machine
Adjust the feet to level the machine. Make sure
the machine is standing on all four feet. Accurate
levelling prevents vibration, noise and displacement
of the machine during operation. (Fig. 1).
Some vibration is normal and unavoidable when
the machine is spinning the load, especially if
mounted on a wooden floor.
Sprung wooden floors are particularly susceptible
to vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.
When the appliance location is on carpet
floors, attention must be paid so as to
ensure that there is no obstruction to
the bottom vents.
Water inlet
Connect the inlet hose to a tap with a 3/4" pipe
thread (Fig. 2).
The inlet hose must not be joined onto any form
of extension hose. If it is too short, the entire hose
must be replaced with a longer high-pressure hose,
specially designed for the purpose. These are
available from your local Service Force Centre.
The machine end of this hose can be turned in
any direction. Loosen the retaining nut, turn the
hose, then retighten the nut (Fig. 3).
Check that the nut is tightend before
the machine is moved into position.
Use only the inlet hose supplied with
the machine, do not reuse the old inlet
hose.
2
3
1
Installation
- 21 -
Water drainage
If you intend the drain hose from the machine to
empty into a sink, make sure that the sink is empty
and that the plug hole is not blocked.
If the machine is permanently plumbed in, hook the
end of the hose into a standpipe installed for the
purpose. The standpipe must have an internal diameter of at least 40 mm (1 1/2”) in order that there is
an air gap between the drain hose and the standpipe.
Make sure, that it is designed in such a way, that the
end of the drain hose cannot be covered with water.
Important
Before connecting up the machine to new pipework
or to pipework that has not been used for some time,
run off a reasonable amount of water to flush out
any debris that may have collected in the pipes.
Whether discharging into a sink or a standpipe,
check that the end of the drain hose is neither too
high or too low. The top of the curve in the hose’s
end should be no more than 800 mm (31.5”), and
no less than 650 mm (25.6”) above floor level.
The discharge hose can be extended up to a total
of 3,5 m. For the extension piece use a hose with
an internal diameter at least as large as that of the
machine's own hose. Use a suitable hose
connector.
In order for the machine to function
properly, the drain hose must be hooked
on the factory fitted support piece
situated on top of the back side of the
appliance.
- 22 -
Power supply
The washing machine is supplied with a lead and
electrical plug for connection to a 230 V, 13 A earthed
wall socket. Before any work is carried out on the
washing machine, it must be isolated from the electric
mains supply, for example by removing the plug
from the wall socket.
Permanent electrical installation must be
carried out by an authorised electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE EARTHED.
The manufacturer declines any liability should
this safety measure not be observed.
The appliance should not be connected to the
electrical supply by means of an extension cable.
If the plug that is fitted to your appliance is not
suitable for your socket outlet, it must be cut off and
the appropriate plug fitted.
Remove the fuse from the cut off plug.
The cut off plug should then be disposed of to prevent
the hazard of shocks in case it should be plugged
into a 13 amp socket in another part of your home.
Important
The wires in the mains lead are coloured in
accordance with the following code:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
If you fit your own plug, the colours of the wires in the
mains lead of your appliance may not correspond
with the markings identifying the terminals in your
plug, proceed as follows:
Connect the Green and Yellow (earth) wire to the
terminal in the plug which is marked with the letter
«E» or the earth symbol or coloured green and
yellow.
Connect the blue (neutral) wire to the terminal in the
plug which is marked with the letter «N» or coloured
black.
Connect the brown (live) wire to the terminal in the
plug which is marked with the letter «L» or coloured
red.
The plug moulded onto the lead incorporates a fuse.
For replacement, use a 13 amp BSI362 fuse.
Only ASTA or BSI approved fuses should be used.
13 AMP
GREEN & YELLOW
13 AMP FUSE
BLUE
BROWN
CORD CLAMP
Electrical installation
- 23 -
© Electrolux plc 2004
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