WD Sentinel™ DX4000
Small Office Storage Server
Administrator’s Guide
Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.
WD Guardian™ Services premium Technical Support and Extended Warranty services are also available for Small Business Customers. Contact WD Technical support at http://support.wdc.com for information about this extra level of support and how to obtain it.
Your product includes 30 days of free telephone support during the 3-year standard limited warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product on the Registration page on the user interface or online at http://register.wdc.com.
Visit our product support website at http://support.wdc.com and choose from these topics:
•Downloads - Download drivers, software, and updates for your WD product.
•Registration - Register your WD product to get the latest updates and special offers.
•Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.
•Knowledge Base - Enter keyword, phrase, answer ID, or PID.
•Installation - Get manuals, installation guides, and documentation for your WD product.
•WD Community - Share your thoughts and connect with other WD users.
When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.
North America |
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Europe (toll free)* |
00 800 211 02110 |
English |
855.556.5117 |
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Spanish |
855.556.5117 |
Europe |
+31 880062100 |
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Middle East |
+31 880062100 |
Mexico |
001 8002754932 |
Isreal |
014 800 211 02110 |
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Africa |
+31 880062100 |
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South Africa |
00 800 211 02110 |
South America |
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Asia Pacific |
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Chile |
1230 020 5871 |
Australia |
+1 800 42 9861 |
Venezuela |
0800 100 2855 |
China |
+ 00 800 211 02110 |
Peru |
0800-54003 |
Hong Kong |
+001 800 6008 6008 |
Uruguay |
000 413 598 3787 |
India |
+1 800 200 5789 |
Argentina |
0800 4440839 |
Indonesia |
+ 803 852 9439 |
Brazil |
0021 0800 211 02110 |
Japan |
001 800 211 02110 / 0033 800 211 |
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02110 / 0061 800 211 02110 |
Columbia |
009 800 211 02110 |
Korea |
001 800 211 02110 / 002 800 211 |
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02110 |
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Malaysia |
+00 800 211 02110 |
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Philippines |
00 800 211 02110 |
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Singapore |
+ 00 800 211 02110 |
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Taiwan |
+ 00 800 211 02110 |
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Thailand |
+ 001 800 211 02110 |
* Toll free number available in the following countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxemburg, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
Register your WD product to get the latest updates and special offers. You can easily register your product on the user interface of the product software or online at http://register.wdc.com.
Table of Contents
WD® Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 Important User Information . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting to Know Your WD Sentinel DX4000 Server . . . . . . . . . . . . . 3
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Requirements and Compatibility Information . . . . . . . . . . . . 7
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 User Roles and Responsibilities . . . . . . . . . . . . . . . 14
Types of WD Sentinel DX4000 Users . . . . . . . . . . . . . . . . . . . . . . . 14
How the WD Sentinel DX4000 Fits into Your Office . . . . . . . . . . . . 15
4 Managing the WD Sentinel Server (Dashboard) . . 16
Setting up WD Sentinel Server & Connecting Computers. . . . . . . . |
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Accessing the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Performing Dashboard Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Using the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Managing Computers and Backups . . . . . . . . . . . . . . . . . . . . . . . |
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Managing Server Folders and Hard Drives . . . . . . . . . . . . . . . . . . |
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Monitoring Add-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Monitoring System Health and Alerts . . . . . . . . . . . . . . . . . . . . . . |
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Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Managing Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Shutting Down the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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5 Managing Storage on the WD Sentinel Server . . . . 29
WD Sentinel Server RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
WD SENTINEL DX4000 |
TABLE OF CONTENTS – i |
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ADMINISTRATOR’S GUIDE |
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Replacing a Failed Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adding Capacity by Adding a Drive . . . . . . . . . . . . . . . . . . . . . . . . 33
6 Using the WD Sentinel Server’s Features . . . . . . . 34
Using the Launchpad (Internal Users) . . . . . . . . . . . . . . . . . . . . . . . 34
Accessing Shared Folders Over Your Network. . . . . . . . . . . . . . . . 40
Accessing Computers and Shared Folders Remotely. . . . . . . . . . . 41
Backing up (Windows PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Backing up with Time Machine (Mac) . . . . . . . . . . . . . . . . . . . . . . . 45
Recovering/Restoring (Windows PC) . . . . . . . . . . . . . . . . . . . . . . . 48
Recovering/Restoring (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Recovering the WD Sentinel Server . . . . . . . . . . . . . . . . . . . . . . . . 50
7 Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting up the WD Sentinel DX4000. . . . . . . . . . . . . . . . . . . . . . . . 60
Setting up Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the WD Sentinel DX4000 Efficiently . . . . . . . . . . . . . . . . . . . 60
Replacing Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Sharing Files with External Users . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
First Steps Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Specific Problems and Corrective Actions . . . . . . . . . . . . . . . . . . . 62
9 Regulatory and Warranty Information. . . . . . . . . . . 64
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . 66
10 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Managing iSCSI Storage on the WD Sentinel Server . . . . . . . . . . . 67
11 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
WD SENTINEL DX4000 |
TABLE OF CONTENTS – ii |
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ADMINISTRATOR’S GUIDE |
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Important User Information |
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Important Safety Instructions |
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Handling Precautions |
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Recording Your WD Product Information |
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About This Guide |
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Important Safety Instructions |
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This device is designed and manufactured to assure personal safety. Improper use can |
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result in electric shock or fire hazard. The safeguards incorporated into this unit will protect |
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you if you observe the following procedures for installation, use, and servicing. |
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Follow all warnings and instructions marked on the product. |
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Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or |
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aerosol cleaners. Use a damp cloth for cleaning. |
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Do not use this product near any liquids. |
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Do not place this product on an unstable surface. The product may fall, causing serious |
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damage to the product. |
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Do not drop the product. |
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Do not block the slots and openings on the back or bottom side of the chassis; to |
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ensure proper ventilation and reliable operation of the product and to protect it from |
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overheating, these openings must not be blocked or covered. Making sure the server is |
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standing upright also helps prevent overheating. |
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Operate this product only from the type of power indicated on the marking label. If you |
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are not sure of the type of power available, consult your dealer or local power company. |
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Do not allow anything to rest on the power cord. Do not locate this product where |
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persons will walk on the cord. |
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If an extension cord is used with this product, make sure that the total ampere rating of |
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the equipment plugged into the extension cord does not exceed the extension cord |
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ampere rating. Also, make sure that the total rating of all products plugged into the wall |
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outlet does not exceed the fuse rating. |
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Never push objects of any kind into this product through the chassis slots as they may |
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touch dangerous voltage points or short out parts that could result in a fire or electric |
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shock. |
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Unplug this product from the wall outlet and refer servicing to qualified service personnel |
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under the following conditions: |
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- When the power cord or plug is damaged or frayed. |
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- If liquid has been spilled on the product. |
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- If the product has been exposed to rain or water. |
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- If the product does not operate normally when the operating instructions are fol- |
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lowed. Adjust only those controls that are covered by the operating instructions |
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since improper adjustment may result in damage and require extensive work by a |
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qualified technician to return the product to normal condition. |
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- If the product has been dropped or the chassis has been damaged. |
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WD SENTINEL DX4000 |
1 |
ADMINISTRATOR’S GUIDE |
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IMPORTANT USER INFORMATION
-If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wdc.com.
WARNING! The WD Sentinel Server uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
WD products are precision instruments and must be handled with care during unpacking and installation. The WD Sentinel server may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product:
Do not drop or jolt the WD Sentinel server.
Do not move the unit while it is powered on.
Do not use this product as a portable drive.
Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the bottom of the device.
Serial Number
Model Number
Purchase Date
System and Software Notes
This Administrator's Guide provides detailed instructions and information for WD-specific interface elements and functions. Unless otherwise noted, refer to Microsoft Online Help for standard interface elements and functions.
This guide uses the following conventions:
Convention |
Used for ... |
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Bold font |
Names of items on a page such as menus, buttons, option names, fields, and |
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tabs that the user must click or complete and keys the user must press. |
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Note: |
Extra, but not vital, information |
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Important: |
Essential Information to know or to prevent problems when using the |
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WD Sentinel server |
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WARNING! |
Vital information for operating the WD Sentinel server or to prevent damage to |
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the server or your computer. |
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WD SENTINEL DX4000 |
2 |
ADMINISTRATOR’S GUIDE |
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Product Overview |
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2 |
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Getting to Know Your WD Sentinel DX4000 Server |
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Key Features |
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System Requirements and Compatibility Information |
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Technical Specifications |
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Product Views |
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Indicators |
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Where to Find Help |
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Getting to Know Your WD Sentinel DX4000 Server |
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Congratulations on your purchase of the WD Sentinel DX4000 Small Office Storage Server. |
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Designed specifically for small business environments, WD Sentinel DX4000 is an easy-to- |
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set-up Small Office Storage Server that provides secure centralized storage, complete data |
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protection, and data access for your employees, clients, and vendors while in the office or |
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working remotely from anywhere with an Internet connection. Featuring hardware and |
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software from industry leaders, WD Sentinel DX4000 delivers a high performance, reliable, |
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cost effective, and easy-to-manage storage server for your office network. |
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Offering complete data protection for your business, WD Sentinel DX4000 includes hard |
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drives optimized for quality, reliability, and performance, support for RAID levels 1 or 5, |
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backup and restore software for up to 25 computers, integrated block level data |
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de-duplication for computer backups, dual Gigabit Ethernet ports, and an optional second |
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power supply for high reliability and availability. |
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Note: RAID stands for Redundant Array of Independent Disks. RAID is a storage |
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technology that provides increased reliability and data protection through |
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redundancy. |
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The WD Sentinel server offers a full range of powerful features to put you in control to |
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manage and protect your business data. It not only provides a central repository for all of |
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your company information, but also as a backup server for up to 25 computers in your office |
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network, without ever needing to purchase additional backup software licenses. |
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With its built-in secure Remote Web Access, your employees, local or working remotely, can |
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collaborate with each other and securely access files and customer information, thereby |
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improving productivity and efficiency. |
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Featuring four hot-swappable tray-less drive bays, WD Sentinel DX4000 provides a wide |
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range of storage capacities, from 4 TB (2 TB usable in RAID 1 configuration) up to 16 TB |
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(12 TB usable in RAID 5 configuration). |
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WD SENTINEL DX4000 |
3 |
ADMINISTRATOR’S GUIDE |
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PRODUCT OVERVIEW
Plug-and-play installation: The easy set up process allows you to integrate WD Sentinel into your office network like a pro. The administration dashboard quickly guides you through the process including adding users, setting up data access, creating shared folders, and scheduling backups.
Easy maintenance: Replacing one of the pre-installed drives, or adding a new drive, is as easy as changing a light bulb. Just open the door and swap out the drives. WD Sentinel does the rest. It seamlessly migrates the server to the appropriate RAID level
and automatically expands the server’s storage capacity. Your users can still access your business data while the drive is being integrated. No data loss. No down time.
Comprehensive data protection for your entire office has never been easier.
The drives inside: Pre-configured with hard drives optimized for reliability, quality and performance.
RAID: Featuring levels 1or 5 for data protection and speed.
Automatic backup and restore: The software saves time and space by performing a full backup the first time and then automatically backing up only the data that has changed since the previous backup. In the event of a drive failure, WD Sentinel’s easy restore function finds your files, restores them to their previous location and gets you up and running again quickly. The backup software also includes full metal backup.
Dual Ethernet ports: Comes configured in Adaptive Fault Tolerance, which keeps your network available by automatically switching to the second Ethernet port if the first one should fail.
Optional dual power supply: WD Sentinel DX4000 offers the small business owner the option of adding a second power supply that will take over should a power surge or other failure damage the first power supply. With the optional second power supply you have the added peace of mind knowing that your system will remain operational.
Secure remote access: WD Sentinel is perfect for businesses with employees working in satellite or home offices because you have the security of knowing all your business files are safely stored in one place and remote employees can access them from any computer with an Internet connection. WD Sentinel also performs automatic daily backups so all of the files on all the computers in your network are backed up and protected.
Leading-edge performance: With dual Gigabit Ethernet connectivity, WD Sentinel DX4000 delivers read/write speeds up to 100 MB/s through the Gigabit Ethernet interface. That's three times faster than most network drives in this category today. For maximum flexibility there is also a SuperSpeed USB 3.0 port to allow you to connect additional storage devices and experience up to 5Gb/s transfer rates.
A total solution with industry-leading technology partners
We combined hardware and software from industry leaders to deliver a reliable, secure and easy-to-manage storage server designed specifically for small office environments. WD Sentinel features:
Best-in-class hard drives – Equipped with hard drives (2 TB, 3 TB, and 4 TB) that feature high capacity storage, peak performance and best-in-class reliability.
Intel® Atom® processor - Built with the latest Intel Atom dual core processor inside, WD Sentinel DX4000 can easily handle your small business’s day-to-day computing and file storage demands.
WD SENTINEL DX4000 |
4 |
ADMINISTRATOR’S GUIDE |
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PRODUCT OVERVIEW
Windows® Storage Server 2008 R2 Essentials –The tested Microsoft Windows Storage Server 2008 R2 Essentials operating system provides the cost effective, reliable, and scalable storage solution your small business needs to quickly and efficiently organize, protect, and share your critical business data using the familiar Windows user experience. With enterprise class, server-based, block level de-dupe backup capability you can be confident that you data is well protected.
LCD display panel readily offers critical information: The LCD display panel on the front of the device allows you to monitor the system status and critical alerts.
Real-time system status through the administration dashboard: View real-time updates for the system, RAID, and network status through WD Sentinel’s dashboard, which includes easy-to-use task wizards to help you set backup schedules, administer user accounts, and manage public and private shares.
Compatible with multiple operating systems: Offers connector software support for Windows XP, Windows Vista®, and Windows 7. Also compatible with Mac OS X® Leopard®, Mac OS X® Snow Leopard®, Mac OS® X Lion*, or Mac OS® X Mountain Lion*. This cross-platform compatibility enables file sharing among Windows, Mac, and Unix/Linux operating systems.
Stream digital media anywhere in your network: With the built-in DLNA server your employees can access any shared media libraries on the network rather than maintaining copies on their individual computers. You can also stream digital content like videos, music, or digital signage for employees, vendors or clients using remote web access.
WD Guardian™ Services: When you need a little help from an expert, we’ll take care of you! WD Guardian™ Services offers flexible, affordable and hassle-free technical support and extended warranty plans with a variety of benefits. Choose the plan that works best for your business. Visit www.wd.com for details.
Why WD?: Western Digital has been making hard drives for over 40 years. We know how to build drives to store and protect your data because we understand that your company’s data is paramount to your business success.
Small Office Storage Server
1 RJ-45 Ethernet cable
AC adapter with power cord
2nd AC adapter with power cord(s) (with 16 TB model) available on some models
Quick Install Guide
WD SENTINEL DX4000 |
5 |
ADMINISTRATOR’S GUIDE |
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PRODUCT OVERVIEW
WD Sentinel DX4000
AC adapter |
Ethernet cable |
Quick Install Guide |
(2nd AC adapter for 16 TB Models)
For information on additional accessories, for example, a drive, additional power adapter, or Ethernet cable visit:
US |
www.shopwd.com or www.wdstore.com |
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Canada |
www.shopwd.ca or www.wdstore.ca |
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Europe |
www.shopwd.eu or www.wdstore.eu |
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All others |
Contact WD Technical Support in your region. For a list of Technical |
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Support contacts, visit http://support.wdc.com and see Knowledge |
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Base Answer ID 1048. |
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WD SENTINEL DX4000 |
6 |
ADMINISTRATOR’S GUIDE |
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PRODUCT OVERVIEW
Requirement |
Description |
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Client Operating System |
Windows 7 |
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Compatibility |
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Home Basic (x86 and x64) |
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• Home Premium (x86 and x64) |
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• Professional (x86 and x64) |
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• Ultimate (x86 and x64) |
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• Enterprise (x86 and x64) |
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Starter (x86) |
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Windows Vista |
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• Home Basic with Service Pack 2 (SP2) (x86 x64) |
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• Home Premium with SP2 (x86 and x64) |
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• Business with SP2 (x86 and x64) |
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• Ultimate with SP2 (x86 and x64) |
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• Enterprise with SP2 (x86 and x64) |
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• Starter with SP2 (x86) |
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Windows XP |
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• Home with Service Pack 3 (SP3) |
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Professional with SP3 |
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• Media Center 2005 with SP3 |
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Mac OS X |
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Leopard® |
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Snow Leopard® |
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Lion™ * |
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Mountain Lion™ * |
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* For Mac OS X Lion and Mountain Lion, ensure that your WD Sentinel |
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server has the latest software updates from Microsoft and Western Digital. |
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Local Network |
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Router/switch (Gigabit Ethernet recommended to maximize |
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performance) |
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DHCP enabled |
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Broadband Access |
Required for remote access outside the LAN |
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WD SENTINEL DX4000 |
7 |
ADMINISTRATOR’S GUIDE |
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PRODUCT OVERVIEW
Specification |
Description |
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Interfaces |
• High performance (10/100/1000) Gigabit Ethernet connection |
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• 2 ports of powered USB 3.0 |
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I/O ports |
• 2 Ethernet (RJ-45 Ports) |
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• 2 USB 3.0 Ports |
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Supported protocols |
CIFS/SMB, NFS, HTTP, HTTPS, WebDAV |
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Internal hard drives |
2-4 WD 3.5-inch SATA RAID Edition hard drives with |
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RAID-specific time-limited error recovery (TLER) |
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Pioneered by WD, this feature prevents drive fallout caused by the |
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extended hard drive error-recovery processes common to desktop |
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drives. |
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Improved rotary vibration tolerance |
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Optimized drive mechanics, system characterization, and process |
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validation yield unmatched performance in high vibration |
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environments. |
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Approved Drive Models |
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For a complete list of approved drive models, search for Answer ID |
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9443 in the WD Knowledge Base at http://support.wdc.com. |
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CPU |
Intel Atom Dual Core 1.80 Ghz |
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Memory |
2 GBytes SODIMM DDR3-800 |
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Drive bays |
• 4 3.5 inch hard drive bays |
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• |
Hot swap capable |
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• |
Trayless design |
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RAID level |
• RAID 1 (2 drives only) and RAID 5 (3-4 drives) |
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• Automatic migration and capacity expansion |
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Physical dimensions |
• Length: 6.3 inch (160 mm) |
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• Width: 8.8 inch (224 mm) |
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• Height: 8.1 inch (206 mm)) |
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Weight |
• 4 TB and 6 TB: 10.76 lb (4.88 kg) |
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• 8 TB and 12 TB: 14.0 lb (6.35 kg) |
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• 16 TB: 13.51lb (6.13 kg) |
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• 16 TB (EMEA): 14.51 lb (6.58 kg) |
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Capacities |
4 TB, 6 TB, 8 TB, 12 TB, 16 TB |
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Power |
• 2 external power ports |
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• |
Redundant failover |
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Power supply |
• Input voltage: 100 to 240 V AC |
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• Input frequency: 50 to 60 Hz |
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• Output voltage: 19V DC, up to 6.32A |
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Temperature |
• Operating temperature: 5 to 35 °C (41 to 95 °F) |
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• Non-operating temperature: -20 to 65°C (-4 to 149 °F) |
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Switches |
• |
Power |
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• Buttons for scrolling through messages on LCD |
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WD SENTINEL DX4000 |
8 |
ADMINISTRATOR’S GUIDE |
|
PRODUCT OVERVIEW
Specification |
Description |
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LEDs |
1 Power LED |
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• Flashing blue indicates boot status |
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• Flashings red indicates a fault condition |
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• Solid blue once booted, and there are no pending fault |
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conditions, indicates a good operational state |
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4 Drive Bay LEDs |
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• Flashing blue or solid blue indicates drive activity |
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• Solid RED indicates drive fault. (Drive must be replaced) |
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LCD panel |
2 lines of 16 characters for status and alerts |
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Operating System |
Windows Storage Server 2008 R2 Essentials |
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Backups |
25-client computer support for backup (server based) |
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Recovery |
• |
Bare metal restore |
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• |
File/folder level restore |
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Front View
Power/Status LED
Power button |
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Scroll buttons |
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Drive status LEDs |
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Door covering drives
WD SENTINEL DX4000 |
9 |
ADMINISTRATOR’S GUIDE |
|
PRODUCT OVERVIEW
Back View
Power ports |
USB ports |
Ethernet ports |
1 & 2 |
1 & 2 |
1 & 2 |
Reset/Recovery button
Fan
Kensington Security Lock
Component |
Icon |
Description |
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Ethernet ports |
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Connect the device to a local network. |
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Power ports |
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Connects the device to an AC adapter and the power outlet. |
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Reset /Recovery |
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Button on the back of the server recovers the server (including the operating |
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button |
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system) while using a USB drive in an event of an OS corruption. |
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USB ports |
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Connects with USB 2.0 or 3.0 devices such as a USB storage or a UPS. |
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WD SENTINEL DX4000 |
10 |
ADMINISTRATOR’S GUIDE |
|
PRODUCT OVERVIEW
LCD
The Liquid Crystal Display (LCD) on the front of the WD Sentinel server is a portal into its status. Normally, the LCD displays the name of the WD Sentinel server that the administrator assigned during initial setup along with its IP address. You can use either of these to discover and communicate with the server. (See the Quick Install Guide for Administrators.)
Use the scroll buttons to the right of the LCD to display:
Number of drives that are installed
Available capacity
Status
If an alert occurs, or the WD Sentinel server is performing certain operations, the following status displays in the LCD:
Alert |
Description |
|
|
Backup Failed |
The server failed to back up a computer. Go to the Dashboard and |
|
examine the alerts to discover which computer backup failed and why. |
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Capacity Low |
Available storage capacity of the WD Sentinel server is low. |
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Drive Overtemp |
The temperature of one of the drives is too high. |
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Ethernet 1 Disconnected |
WD Sentinel server has detected that Ethernet 1 has lost connection. |
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Ethernet 2 Disconnected |
WD Sentinel server has detected that Ethernet 2 has lost connection. |
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Fan Failed |
WD Sentinel server has detected that the fan is no longer operational. |
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Imminent Drive Failure |
One of the drives is demonstrating imminent failure (discovered through |
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Self-Monitoring Analysis and Reporting Technology S.M.A.R.T). Replace |
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the drive as soon as possible. |
|
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Initializing |
The RAID system is initializing the storage; this is similar to Verifying. |
|
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Invalid Drive |
A drive that is not approved for use in the WD Sentinel server has been |
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inserted. |
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Invalid Drive Capacity |
A drive with incompatible size was inserted and migration/rebuild could |
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not proceed. |
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Migrating … % |
RAID system is migrating to a larger capacity due to the addition of a |
|
drive. |
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Network Disconnected |
The server is not connected to the network. |
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Power Supply 1 Failed |
Power supply 1 has failed or been disconnected. |
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Power Supply 2 Failed |
Power supply 2 has failed or been disconnected. |
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Reboot |
WD Sentinel server will reboot. |
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Repairing … % |
RAID system is being repaired to full RAID protection. |
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Shutting Down |
WD Sentinel server is shutting down. |
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Software Update Available |
A WD Sentinel server update is available. Using the Dashboard, apply the |
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update. |
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Storage Degraded |
RAID protection is no longer in place, and a drive needs to be replaced. |
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Temperature High |
WD Sentinel server has exceed acceptable temperature and will shut |
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down. |
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Verifying … % |
RAID system was shut down inadvertently. It is validating and correcting |
|
the integrity of the RAID array. |
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|
WD SENTINEL DX4000 |
11 |
ADMINISTRATOR’S GUIDE |
|
PRODUCT OVERVIEW
The LEDs on the Sentinel work in conjunction with the LCD display to further identify the status of the unit.
LED |
Color |
State |
Description |
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Power LED |
Blue |
Flashing |
WD Sentinel server is currently booting the software. |
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Blue |
Solid |
WD Sentinel server has successfully booted the |
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software and is operational. |
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Red |
Flashing |
Indicates that a serious fault has occurred and needs |
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immediate attention. The LCD displays the fault |
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condition. |
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Drive LEDs |
Black |
Off |
If the LED is off while other drive LEDs are on, no drive |
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is installed in the bay. |
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Blue |
Flashing |
Drive is currently active. Note that all lights in a RAID |
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system are active at the same time by design. |
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Red |
Solid |
Indicates drive failure. The LCD also displays "Storage |
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Degraded." Replace this drive as soon as possible. |
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|
The system is no longer RAID protected until the drive |
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is replaced and the RAID structure is repaired. |
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Ethernet Port |
Green/Amber |
Solid |
The left LED indicates the connection speed of the |
Left LED (on |
|
|
network connection: |
back of server) |
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• Green indicates a 1000 Mb connection |
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• Amber indicates a 100 Mb connection |
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Ethernet Port |
Green |
Blinking |
Indicates link activity. |
Right LED (on |
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back of server) |
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WD SENTINEL DX4000 |
12 |
ADMINISTRATOR’S GUIDE |
|
PRODUCT OVERVIEW
This manual provides step-by-step instructions and other important information regarding your WD product. It is meant for the person serving as the administrator of the
WD Sentinel DX4000. You can download translated versions and updates to this manual from http://products.wdc.com/updates. For more information and news about this product, visit our website at http://www.wdc.com/.
Additional Reference |
Description |
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|
|
|
Quick Install Guide for Administrators |
Included in the product box or available at |
|
|
http://products.wdc.com/WDSentinel; helps you install the |
|
|
WD Sentinel server and gets you started using it. |
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|
|
WD Online Help |
Specific descriptions and instructions accessed on |
|
|
WD-specific (Monitor) pages on the Dashboard. |
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|
|
Microsoft Online Help |
• Access detailed explanations and instructions for a particular |
|
|
page by clicking the Help button |
at the top right of the |
|
Dashboard. |
|
|
• Search for help on a specific topic or term by entering it in the |
|
|
Microsoft Online Help search field at the top right of the page. |
|
|
• Access the entire Microsoft Online Help system by clicking |
|
|
Microsoft Online Help. |
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|
|
Important: Not all Microsoft Online Help is applicable to the WD Sentinel DX4000.
The WD Online Help and this Administrator's Guide take precedence over the Microsoft Online Help.
WD SENTINEL DX4000 |
13 |
ADMINISTRATOR’S GUIDE |
|
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|
|
User Roles and Responsibilities |
|
||
3 |
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|||||
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|
|
Types of WD Sentinel DX4000 Users |
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||
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How the WD Sentinel DX4000 Fits into Your Office |
|
|
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|
|
This chapter reviews how the WD Sentinel server fits into your office and delineates the tasks |
|||
|
|
|
for which the Administrator and Users have responsibilities. |
|
||
|
|
|
Types of WD Sentinel DX4000 Users |
|
||
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|
At a high level there are two categories of users who need to access one or more features of |
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your WD Sentinel server. |
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Administrator—This is the person who performs the setup and routine management |
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|||
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|
tasks on the WD Sentinel server. This person is also the holder of the Administrator |
||
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password of your WD Sentinel server. |
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Users—You can have up to 25 user accounts on your WD Sentinel server. These can |
||
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|
be: |
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- Internal Users – The internal users are typically the employees (including the Admin- |
||
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|
|
istrator) in your office, working locally or occasionally from a remote location (e.g. |
||
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|
Sales Staff), who need to access business data and server resources. |
||
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|
- External Users – The external users are the customers and business |
||
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|
|
partners with whom you need to exchange business data. |
||
|
|
|
The WD Sentinel server offers different paradigms for each type of user. The table below |
|||
|
|
|
provides a view into the usage model and tasks for each category of users. |
|||
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|
Administrator |
Internal Users |
External Users |
|
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|
(e.g., Clients or Business |
||
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(e.g., Business Owner) |
(e.g., Employees) |
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Partners) |
||
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Primary Setup Tasks |
Primary Setup Tasks |
Primary Setup Tasks |
|
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|
• |
Physically connects the |
• None |
• None |
|
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|
|
WD Sentinel server to the |
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|
network. |
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|
• |
Configures the |
|
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|
|
WD Sentinel server itself. This |
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|
is a one-time procedure. |
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|
• Connects a Windows PC to |
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|
the WD Sentinel server by |
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installing Connector software |
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on it. |
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Primary User Interface |
Primary Interface |
Primary Interface |
|
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• Dashboard - Signs in using the |
• Launchpad - Signs in using the |
• Remote Web Access - Signs in |
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Administrator password (no |
assigned user name and |
using the assigned user name |
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|
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username required). |
password. |
and password. |
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Secondary Interface |
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• Remote Web Access - |
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While accessing remotely, |
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signs in using the assigned |
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user name and password. |
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WD SENTINEL DX4000 |
14 |
ADMINISTRATOR’S GUIDE |
|
USER ROLES AND RESPONSIBILITIES
|
Administrator |
|
Internal Users |
External Users |
|
|
(e.g., Clients or Business |
||
|
(e.g., Business Owner) |
|
(e.g., Employees) |
|
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|
Partners) |
||
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|
||
Dashboard Task Examples |
Launchpad Task Examples |
Remote Web Access Task |
||
• Sets up user accounts and |
• Accesses data on shared |
Examples |
||
|
assigns permissions. |
|
storage. |
• Accesses data on shared |
• |
Manages shared folders. |
• |
Starts manual backups. |
storage. |
• Sets up and manages |
• |
Launches Remote Web |
• Accesses media library. |
|
|
automatic backup schedule. |
|
Access. |
|
• Manages WD Sentinel server |
|
|
|
|
|
settings, resolves any alerts, |
Remote Web Access Task |
|
|
|
and monitors server |
|
||
|
Examples |
|
||
|
performance. |
|
||
|
• Accesses data on shared |
|
||
• Sets up Remote Web Access. |
|
|||
|
storage. |
|
||
• |
Manages updates. |
|
|
|
• Connects to the PCs in the |
|
|||
• Creates and manages iSCSI |
|
|||
|
office remotely. |
|
||
|
targets. |
• |
Accesses media library. |
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||
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|
Note: For each user account, the WD Sentinel server enables the Administrator to set granular permissions for various shared folders as well as server resources, such as Remote Web Access. At all times, the users are only able to access the data on the server and other server resources for which they have permissions.
WD SENTINEL DX4000 |
15 |
ADMINISTRATOR’S GUIDE |
|
Managing the WD Sentinel Server (Dashboard)
4
Setting up WD Sentinel Server & Connecting Computers Accessing the Dashboard
Performing Dashboard Tasks Using the Home Page Managing User Accounts
Managing Computers and Backups Managing Server Folders and Hard Drives Monitoring Add-ins
Monitoring System Health and Alerts Updating Software
Managing Server Settings
This chapter assumes you have followed the Administrator's Quick Install Guide to initialize the WD Sentinel server and connect computers, and that you are familiar with the Dashboard and Launchpad. To review the setup steps, please see the hard copy guide that came in the box, or access the soft copy at http://products.wdc.com/wdsentinel.
1.Click Start or >(All)Program(s) >Windows Storage Server 2008 R2>Windows
Storage Server 2008 R2 Dashboard.
2.On the Dashboard Sign in page, enter the Administrator password (created during setup) and click the right arrow:
WD SENTINEL DX4000 |
16 |
ADMINISTRATOR’S GUIDE |
|
MANAGING THE WD SENTINEL SERVER (DASHBOARD)
1. In the Application folder, select Windows Server Dashboard.
2.For first time sign-in, enter the server IP address (found on the LED display of your server) and the Administrator password (created during setup).
3.Enter the following information on the Remote Desktop Connection screen:
User Name: Enter Administrator.
Administrator Password: The password you created during setup.
Computer Name: The server name you created during setup.
The Dashboard appears:
WD SENTINEL DX4000 |
17 |
ADMINISTRATOR’S GUIDE |
|
MANAGING THE WD SENTINEL SERVER (DASHBOARD)
The Dashboard Home page displays:
|
Navigation icons |
Alerts and Server Settings |
||||||
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Help icon |
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Tabs
Tasks Pane
The Administrator uses the Dashboard to perform administrative tasks such as creating user accounts, setting up access privileges to shared folders and other server resources, managing shared folders, and monitoring the WD Sentinel server.
For information about an additional task, backing up a computer to the WD Sentinel server, see “Backing up (Windows PC)” on page 42.
The main part of the Home page lists some of the recommended tasks to perform the first time you sign in to the Dashboard. To perform these tasks from the Home page, just click the relevant links. The panel on the right offers easy access to the WD Sentinel DX4000 community and to WD resources. The rest of this chapter discusses the tasks the Administrator can perform on the Dashboard.
WD SENTINEL DX4000 |
18 |
ADMINISTRATOR’S GUIDE |
|
MANAGING THE WD SENTINEL SERVER (DASHBOARD)
For a full description of the typical components of a page, including the Critical, Warning, and Informational Alert icons, see the Microsoft Online Help.
The Home page contains four tabs, summarized below:
Tab |
Description |
|
|
Home |
Complete basic tasks that will get you started with the |
|
WD Sentinel server. For information about these tasks, see |
|
the Microsoft Online Help. |
|
Best Practices: |
|
• Complete the Getting Started tasks on the Home page of |
|
the Dashboard. |
|
• Create at least one active user account the first |
|
time you access the Dashboard. |
|
|
WD Guardian Services |
Western Digital offers WD Guardian Services for Small |
|
Business customers. Choose from various technical support |
|
plans and extended warranty services that work best for your |
|
business. For more information, visit http://www.wdc.com. |
|
|
About |
Displays basic information such as product serial number, IP |
|
address, and software version. |
|
|
Registration |
Allows you to register your server with WD. Once registered |
|
you will receive notifications of product and firmware |
|
updates, newsletter, information about new product, and |
|
services as well as periodic special offers from WD. |
|
Enter the required information and click Register. Optionally, |
|
enter the Partner ID of the WD Partner who helped you |
|
purchase or install your WD Sentinel server. |
|
|
WD SENTINEL DX4000 |
19 |
ADMINISTRATOR’S GUIDE |
|
MANAGING THE WD SENTINEL SERVER (DASHBOARD)
Home Page Tasks Panel
In the panel on the right of the Home page displays links to useful WD websites and resources to make the best of your WD Sentinel server.
On the navigation bar, click the Users icon. You can now:
View, add, manage, delete, and activate/deactivate user accounts.
Use the guest account
Manage domain user accounts
Manage passwords
Manage Remote Web Access
Assign user access privileges to shared folders and server resources
For detailed instructions on performing any of these tasks, consult Microsoft Online Help.
After you’ve connect your computers to the Windows Storage Server 2008 R2 Essentials network, you can manage the computers from a central location in the Computers and Backup section of the Dashboard including.
Viewing a list of computers connected to your server.
Viewing computer properties and health alerts for each connected computer.
Setting up and managing computer backups.
Restoring files and folders to computers.
For detailed instructions on performing any of these tasks, consult Microsoft Online Help.
The WD Sentinel DX4000 contains two tabs:
The Server tab allows you to view and manage the properties of the shared folders on your server including:
-Managing your company’s shared folders
-Accessing shared folders locally or remotely
-Uploading or download files locally or remotely
The Hard Drives tab allows you to view and check the health of the drives that are attached to your server.
For detailed instructions on performing any of these tasks, consult Microsoft Online Help.
WD SENTINEL DX4000 |
20 |
ADMINISTRATOR’S GUIDE |
|
MANAGING THE WD SENTINEL SERVER (DASHBOARD)
The Add-ins section of the Windows Storage Server 2008 R2 Essentials Dashboard includes tasks that help you view and manage the Add-ins that are installed on the server.
For detailed instructions on monitoring add-ins, consult Microsoft Online Help.
The Monitor module of the Dashboard includes tasks that help you view and manage the WD Sentinel server storage system. To open the Monitor module, click the Monitor icon on the navigation bar. The Monitor module includes two tabs, Health and Software Update, and related tasks in the panel on the right.
The Health tab and related tasks enable you to monitor the status of the storage drives, RAID configuration, power supplies, temperatures, fans, CPU, and network connections.
To open the Health tab, click the Monitor icon on the navigation bar:
Settings |
Description |
|
|
Network Health |
Displays the status (Connected or Not connected) of the server's network |
Ethernet 1 & 2 |
connection(s). If you use both Ethernet ports and one fails, the other |
|
takes over, allowing the WD Sentinel server to remains operational over |
|
the network. |
|
|
WD SENTINEL DX4000 |
21 |
ADMINISTRATOR’S GUIDE |
|