Western Digital WDBWVL0120KBK, WDBWVL0160KBK, WDBYVE0040KBK, WDBWVL0080KBK, WDBYVE0080KBK User Manual

0 (0)

WD SentinelDS5100/DS6100

Ultra-compact Storage Plus Server

Administrator and Maintenance Guide

WD® Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

WD Guardian™ Services premium Technical Support and Extended Warranty services are also available for Small Business customers. Contact WD Technical support at http://support.wd.com for information about this extra level of support and how to obtain it.

Your product includes 30 days of free telephone support during the 1-year standard limited warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product on the Registration page on the user interface or online at http://register.wd.com.

WD Guardian Services

When you need a little help from an expert, we’ll take care of you! WD Guardian Services offers flexible, affordable and hassle-free technical support and extended warranty plans with a variety of benefits. Choose the plan that works best for your business. Visit www.wdguardian.com for details.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

Downloads - Download drivers, software, and updates for your WD product.

Registration - Register your WD product to get the latest updates and special offers.

Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information.

Knowledge Base - Enter keyword, phrase, answer ID, or PID.

Installation - Get manuals, installation guides, and documentation for your WD product.

WD Community - Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America

English / Spanish

855.556.5117

South America

Chile

1230 020 5871

Colombia

009 800 83247788

Venezuela

0800 100 2855

Peru

0800 54003

Uruguay

000 413 598 3787

Argentina

0800 4440839

Brazil

0800 7704932

 

0021 800 83247788

Europe (toll free)*

00800 ASK4 WDEU

 

(00800 27549338)

Europe

+31 880062100

Middle East

+31 880062100

Africa

+31 880062100

Russia

8 10 8002 335 5011

Asia Pacific

 

 

Australia

1800 429 861

/ 0011 800 2275 4932

China

800 820 6682

/ 400 627 6682

Hong Kong

3057 9031

 

India

1800 200 5789 / 1800 419 5591

Indonesia

001 803 852 3993

Japan

0800 805 7293

Korea

02 2120 3415

 

Malaysia

1800 817 477

 

New Zealand

0508 555 639

/ 00800 2275 4932

Philippines

1800 1855 0277

Singapore

1800 608 6008

Taiwan

0800 225 593

 

Thailand

00 1800 852 5913

Other countries

+86 21 2603 7560

* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Register your WD product to get the latest updates and special offers. You can easily register your product on the user interface of the product software or online at http://register.wd.com.

Table of Contents

WD® Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

WD Guardian Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting to Know Your WD Sentinel DS5100/DS6100 Server . . . . . . 3

Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements and Compatibility Information . . . . . . . . . . . . 7

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Product Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 Connecting the Server and Getting Started . . . . . . 14

User Roles and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

How the WD Sentinel Fits into Your Office . . . . . . . . . . . . . . . . . . . 15

Connecting the WD Sentinel Server to Your Network . . . . . . . . . . . 16

Setting up your WD Sentinel Server (one time only) . . . . . . . . . . . . 17

Connecting your Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4 Managing the WD Sentinel Server (Dashboard) . . 25

Setting up WD Sentinel Server & Connecting Computers . . . . . . . .

25

Accessing the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

Tips for Performing Dashboard Tasks . . . . . . . . . . . . . . . . . . . . . .

27

Adding a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

Performing Dashboard Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

Using the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

Managing User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

31

Managing Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Monitoring Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Monitoring System Health and Alerts . . . . . . . . . . . . . . . . . . . . . . .

33

Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

WD SENTINEL DS5100/DS6100

 

 

TABLE OF CONTENTS – i

ADMINISTRATOR AND MAINTENANCE GUIDE

 

Managing Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Shutting Down and Rebooting the Server . . . . . . . . . . . . . . . . . . . 40

5 Managing Storage on the WD Sentinel Server . . . . 42

WD Sentinel Server RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . 42

Storage Spaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting Up Your Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Recovering from a Failed Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Moving a Server Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

6 Using the WD Sentinel Server’s Features . . . . . . . 52

Using the Launchpad (Internal Users) . . . . . . . . . . . . . . . . . . . . . . . 52

Accessing Shared Folders Over Your Network. . . . . . . . . . . . . . . . 58

Accessing Computers and Shared Folders Remotely. . . . . . . . . . . 59

Backing up (Windows PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Backing up with Time Machine (Mac) . . . . . . . . . . . . . . . . . . . . . . . 64

Recovering/Restoring (Windows PC) . . . . . . . . . . . . . . . . . . . . . . . 67

Recovering/Restoring (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Backing up your WD Sentinel Server . . . . . . . . . . . . . . . . . . . . . . . 70

Recovering a WD Sentinel Server Image or Resetting the Boot

Drives to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

7 Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting up the WD Sentinel Server . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting up Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using the WD Sentinel Server Efficiently . . . . . . . . . . . . . . . . . . . . . 71

Replacing Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Sharing Files with External Users . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

First Steps Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Specific Problems and Corrective Actions . . . . . . . . . . . . . . . . . . . 73

9 Regulatory and Warranty Information. . . . . . . . . . . 78

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . 80

WD SENTINEL DS5100/DS6100

TABLE OF CONTENTS – ii

ADMINISTRATOR AND MAINTENANCE GUIDE

 

10 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Hardware Replacement Procedures. . . . . . . . . . . . . . . . . . . . . . . . 81

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Replacing a Server Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Removing the Unit Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Replacing the SODIMM Memory Module . . . . . . . . . . . . . . . . . . . . 88

Adding a Boot Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

WD RAID Storage Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

WD Sentinel DS5100/DS6100 Administrator Reference Sheet . . . 100

11 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

WD SENTINEL DS5100/DS6100

TABLE OF CONTENTS – iii

ADMINISTRATOR AND MAINTENANCE GUIDE

 

IMPORTANT USER INFORMATION

 

Important User Information

1

 

Important Safety Instructions

 

 

Handling Precautions

 

 

 

 

Recording Your WD Product Information

 

 

About This Guide

 

Important Safety Instructions

 

This device is designed and manufactured to assure personal safety. Improper use can

 

result in electric shock or fire hazard. The safeguards incorporated into this unit will protect

 

you if you observe the following procedures for installation, use, and servicing.

 

Follow all warnings and instructions marked on the product.

 

 

 

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or

 

 

 

 

aerosol cleaners. Use a damp cloth for cleaning.

 

Do not use this product near any liquids.

 

 

 

Do not place this product on an unstable surface. The product may fall, causing serious

 

 

 

 

damage to the product.

 

Do not drop the product.

 

 

 

Do not block the slots and openings on the back or bottom side of the chassis; to

 

 

 

 

ensure proper ventilation and reliable operation of the product and to protect it from

 

 

overheating, these openings must not be blocked or covered. Making sure the server is

 

 

standing upright also helps prevent overheating.

 

Operate this product only from the type of power indicated on the marking label. If you

 

 

 

 

are not sure of the type of power available, consult your dealer or local power company.

 

Do not allow anything to rest on the power cord. Do not locate this product where

 

 

 

 

persons will walk on the cord.

 

Never push objects of any kind into this product through the chassis slots as they may

 

 

 

 

touch dangerous voltage points or short out parts that could result in a fire or electric

 

 

shock.

 

Ensure that you keep the door lock keys that come with your WD Sentinel device in a

 

 

 

 

safe place.

 

Unplug this product from the wall outlet and refer servicing to qualified service personnel

 

 

 

 

under the following conditions:

 

 

- When the power cord or plug is damaged or frayed.

 

 

- If liquid has been spilled on the product.

 

 

- If the product has been exposed to rain or water.

 

 

- If the product does not operate normally when the operating instructions are fol-

 

 

lowed. Adjust only those controls that are covered by the operating instructions

 

 

since improper adjustment may result in damage and require extensive work by a

 

 

qualified technician to return the product to normal condition.

 

 

- If the product has been dropped or the chassis has been damaged.

 

 

- If the product exhibits a distinct change in performance, contact WD Customer Sup-

 

 

port at http://support.wd.com.

WARNING! The WD SentinelServer uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

WD SENTINEL DS5100/DS6100

1

ADMINISTRATOR AND MAINTENANCE GUIDE

 

IMPORTANT USER INFORMATION

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. The WD Sentinel server may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product:

Do not drop or jolt the WD Sentinel server.

Do not move the unit while it is powered on.

Do not use this product as a portable drive.

Recording Your WD Product Information

Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the bottom of the device.

Serial Number

Model Number

Purchase Date

System and Software Notes

About This Guide

This Administrator and Maintenance Guide provides detailed instructions and information for WD-specific interface elements and functions. Unless otherwise noted, refer to

Microsoft® Online Help for standard interface elements and functions. This guide uses the following conventions:

Convention

Used for...

 

 

Bold font

Names of items on a page such as menus, buttons, option names, fields, and

 

tabs that the user must click or complete and keys the user must press.

 

 

Note:

Extra, but not vital, information

 

 

Important:

Essential Information to know or to prevent problems when using the

 

WD Sentinel server

 

 

WARNING!

Vital information for operating the WD Sentinel server or to prevent damage to

 

the server or your computer.

 

 

WD SENTINEL DS5100/DS6100

2

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

 

 

Product Overview

2

 

Getting to Know Your WD Sentinel DS5100/DS6100 Server

 

 

Key Features

 

 

 

System Requirements and Compatibility Information

 

 

Technical Specifications

 

 

Product Views

 

 

Indicators

 

 

LEDs

 

 

Where to Find Help

 

 

Getting to Know Your WD Sentinel DS5100/DS6100 Server

 

 

Congratulations on your purchase of the WD Sentinel DS5100/DS6100 Ultra-compact

 

 

Storage Plus Server. Designed for storage plus server capabilities, the

 

 

WD Sentinel DS5100/DS6100 is ideal for small businesses that are looking for an ultra-

 

 

compact unified storage solution with an integrated iSCSI SAN, NAS and server-based

 

 

backup technology. Featuring hard drives optimized for reliability, quality and performance,

 

 

an Intel® Xeon™ processor and Microsoft® Windows Server® 2012 R2 Essentials operating

 

 

system, it offers the flexibility to make technology decisions based on individual business

 

 

needs and provides highly secure access to data and line of business applications, even

 

 

when working remotely.

 

 

Key Features

 

 

Ultra-compact storage plus server for Small Business: WD Sentinel DS5100/DS6100

 

 

device is ideal for small businesses that need their first business server to be installed and

 

 

on-boarded for first use right out of the box with an Active Directory and Primary Domain

 

 

Controller. It is easy to setup and use and provides a unified storage solution with an

 

 

integrated iSCSI SAN, NAS, and server-based backup technology. Designed to be “plug

 

 

and play,” the WD Sentinel DS5100/DS6100 includes pre-installed hard-drives, an operating

 

 

system and all of the necessary software tools to complete the on-boarding and protect the

 

 

data on a small business network. Complexity has been reduced, so once it’s set up, it

 

 

intelligently manages drive and network status, reducing maintenance time so you can focus

 

 

on your business.

 

 

Windows Server 2012 R2 Essentials: WD Sentinel DS5100/DS6100 comes pre-installed

 

 

with Windows Server 2012 R2 Essentials, an ideal operating system for small businesses. It

 

 

provides a powerful and flexible solution that helps protect your business data while allowing

 

 

you to access the information you need from virtually anywhere with almost any device. It

 

 

provides an easy setup, installation, and migration experiences, a simplified management

 

 

experience and better network-wide security features. It also incorporates the latest

 

 

Microsoft technologies for management, networking, data storage and backup, security,

 

 

document and folder sharing. Windows Server 2012 R2 Essentials supports up to 25 users

 

 

and 50 devices. When your business needs exceed the limit, you can purchase an additional

 

 

license and upgrade to Windows Server 2012 R2 Standard.

 

 

Support for Line-of-Business Applications: In addition to leveraging the backup, shared

 

 

storage and cloud-based services capabilities of the WD Sentinel DS5100/DS6100 device,

 

 

small business owners can use it as an application server for running on-premise or cloud-

 

 

based line-of-business applications, including Office 365™.

 

 

 

WD SENTINEL DS5100/DS6100

3

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Built-in Active Directory and Primary Domain Controller: Small businesses need to keep their data secure and must be able to restrict user access to it. The Active Directory and Primary Domain Controller in the WD Sentinel DS5100/DS6100 provide centralized management and security by authenticating and authorizing all users and computers on the network. It assigns and enforces security policies for all computers, so when a user logs into a computer that is part of a Windows domain, Active Directory checks the submitted password and determines what data the user is able to access.

All inclusive data protection for small business: We combined hardware and software from industry leaders to deliver a reliable, secure and easy-to-manage all-in-one server designed specifically for small office environments. The WD Sentinel DS5100/DS6100 features:

Pre-configured Datacenter-class hard drives optimized for performance, quality and reliability.

Protect your data on the 3.5” WD hard drives with either RAID (0, 1, 5, 10) or Windows Storage Spaces depending on user set up.

Built with an Intel Xeon processor inside, WD Sentinel DS5100/DS6100 keeps your business running smoothly with server-class features that help protect critical business data with redundant storage capabilities and allows quick recovery in the event of a failure.

Windows Server 2012 R2 Essentials–An ideal server for small businesses, Windows Server 2012 R2 Essentials provides a powerful and flexible solution that helps protect your business data while allowing you to access the information you need from virtually anywhere with almost any device. It provides easier setup, installation and migration experiences, a simplified management experience and better network-wide security features. It also incorporates the latest Microsoft technologies for management, networking, data storage and backup, and provides integration capabilities for cloudbased applications and services.

Backup server for up to 25 users and 50 computers: WD Sentinel DS5100/DS6100 includes Windows Server 2012 R2 Essentials software, providing centralized automated server-based backup for up to 50 Windows or Mac client computers in your network so there’s no need to purchase additional backup software.

Easy setup and administration: WD Sentinel DS5100/DS6100 includes the hardware and software needed to centralize your business files. Once it’s set up, administration is easy because it intelligently manages drive and network status, reducing maintenance time so you can focus on your business.

Anywhere Access and built-in VPN: WD Sentinel DS5100/DS6100 is a centralized storage solution with secure remote access. In addition to being able to access shared business data while inside the local network, the server provides an “always on” network storage solution that provides small businesses with access to data from virtually anywhere. Data can be accessed through any device, including a desktop, laptop, smartphone or a tablet. The anywhere access feature also supports remote system administration so small business owners, their trusted employees or IT administrators can perform administrative functions when not in the office.

WD SENTINEL DS5100/DS6100

4

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Virtualize WD Sentinel storage using iSCSI Target: WD Sentinel DS5100/DS6100 supports iSCSI. IT Pro’s and advanced users have the ability to partition their WD Sentinel for both NAS File based storage as well as IP-SAN with the iSCSI Target. This capability enables the administrator to create multiple iSCSI targets to meet the specific needs of their dynamic IT environments.

Enterprise-grade backup and restore software: The backup and restore software included with the WD Sentinel DS5100/DS6100 saves time and space by performing a full Bare Metal backup the first time and then, through block-level deduplication, backs up only the data that has changed since the previous backup. In the event of a data loss or a drive failure on a client computer, the WD Sentinel DS5100/DS6100’s fast and easy restore function finds your files or lets you restore an entire system to get you up and running again. Local and remote automatic backup and restore is supported for both Windows and

Mac OS® clients.

Pre-loaded Boot Drive(s): WD Sentinel DS5100/DS6100 comes with the 2.5-inch boot drive(s) pre-loaded with Windows Server 2012 R2 Essentials and specialized hardware services and drivers. The pre-loaded boot drive(s) provides the ability to keep the OS running from the boot drive while redeploying or changing applications and folders running on the large capacity data drives. This allows small businesses to save time, as there is no need to install from a DVD or search for any specialized drivers to install online.

Flexible Capacity: WD Sentinel DS5100/DS6100 offers various storage capacities so you can choose the capacity option that’s right for your business. It is also designed to be user serviceable, with the ability to buy 2 TB, 3 TB and 4 TB expansion/replacement kits and other parts.

Dual Gigabit Ethernet ports: WD Sentinel DS5100/DS6100 comes with two Ethernet ports that can be configured for fault tolerance, aggregated for high performance, or used for two separate LANs.

Dual power supply: WD Sentinel DS5100/DS6100 offers dual power supplies, so in the event of a power surge or other failure damage to the internal power supply, the second power supply will take over, providing small businesses with the added peace of mind knowing that their server will remain operational.

Choice of Disaster Recovery Options: WD Sentinel DS5100/DS6100 offers a choice of disaster recovery protection options providing small businesses with the peace of mind that their business data is secure. They can choose to protect their data using local disaster recovery through network share (LAN & WAN) or local disaster recovery through DAS.

WD Guardian Services - Global Service & Support: When you need a little help from an expert, we’ll take care of you! WD Guardian Services offers flexible, affordable and hasslefree technical support and extended warranty plans with a variety of benefits. Choose the plan that works best for your business. With the purchase of the

WD Sentinel DS5100/DS6100, WD is offering one FREE year of WD Guardian Pro, which will be auto activated upon product registration. For details about WD Guardian Services, visit www.wdguardian.com.

Why WD?: WD has been making hard drives for over 40 years. We know how to build drives to store and protect your data because we understand that your company’s data is paramount to your business success.

WD SENTINEL DS5100/DS6100

5

ADMINISTRATOR AND MAINTENANCE GUIDE

 

Western Digital WDBWVL0120KBK, WDBWVL0160KBK, WDBYVE0040KBK, WDBWVL0080KBK, WDBYVE0080KBK User Manual

PRODUCT OVERVIEW

Package Contents

Ultra-compact Storage Plus Server 1 RJ-45 Ethernet cable

1 -1.8 meter power adaptor with cord (WD Sentinel DS5100) 2 -1.8 meter power adaptors with cords (WD Sentinel DS6100) 2 door lock keys

Basic Installation Guide

WD Sentinel

DS5100/DS6100

1.8 meter power cord and

Ethernet cable

Basic Install Guide

power adaptor

 

 

WD SENTINEL DS5100/DS6100

6

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

For information on additional accessories, visit:

US

www.shopwd.com or www.wdstore.com

 

 

 

Europe

Austria: www.wdstore.de

 

United Kingdom: www.wdstore.eu

 

France: www.wdstore.fr

 

Italy: www.wdstore.it

 

Germany: www.wdstore.de

 

Spain: www.wdstore.es

 

Netherlands: www.wdstore.nl

 

• Rest of EU Countries: www.shopwd.eu or www.wdstore.eu

 

 

All others

Contact WD Technical Support in your region. For a list of Technical

 

Support contacts, visit http://support.wd.com and see Knowledge

 

Base Answer ID 1048.

 

 

 

System Requirements and Compatibility Information

Requirement

Description

 

 

Client Operating System

Windows 8

Backup Compatibility

Basic (x86 and x64)

(for Connector Software)

Pro (x86 and x64)

 

• Enterprise (x86 and x64)

 

Windows 7

 

• Home Basic (x86 and x64)

 

• Home Premium (x86 and x64)

 

• Professional (x86 and x64)

 

• Ultimate (x86 and x64)

 

• Enterprise (x86 and x64)

 

Starter (x86)

 

Mac OS X

 

Leopard

 

Snow Leopard

 

Lion

 

Mountain Lion

 

 

File Sharing Support

File sharing support for Linux, UNIX, and other Windows operating systems

 

 

 

Local Network

Router/switch (Gigabit Ethernet recommended to maximize

 

 

performance)

 

 

Broadband Access

Required for remote access outside the LAN

 

 

 

Display and Peripherals

Super VGA (800 x 600) or higher-resolution monitor

 

USB Keyboard

 

• USB Mouse or compatible pointing device

 

 

 

WD SENTINEL DS5100/DS6100

7

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Technical Specifications

Specification

Description

 

 

 

 

 

Interfaces

2 High performance (10/100/1000) Gigabit Ethernet

 

 

 

connections

 

 

• 4 ports of powered USB 3.0

 

 

• 2 ports of powered USB 2.0

 

 

1 VGA Port

 

 

 

 

Supported protocols

CIFS/SMB, NFS, HTTP, HTTPS, WebDAV, AFP

 

 

 

 

Internal hard drives

4 WD 3.5-inch SATA Best in Class hard drives with

 

 

RAID-specific time-limited error recovery (TLER)

 

 

Pioneered by WD, this feature prevents drive fallout caused by the

 

 

extended hard drive error-recovery processes common to desktop

 

 

drives.

 

 

Approved Drive Models

 

 

For a complete list of approved drive models, search for Answer ID

 

 

9443 in the WD Knowledge Base at http://support.wd.com.

 

 

 

 

 

CPU

WD Sentinel DS5100: Xeon E3-1220Lv2 Duel Core

 

 

• WD Sentinel DS6100: Xeon E3-1265Lv2 Quad Core

 

 

 

 

 

Memory

WD Sentinel DS5100: 2 - 4 GBytes SODIMM DDR3-1600

 

 

• WD Sentinel DS6100: 2 - 8 GBytes SODIMM DDR3-1600

 

 

 

 

 

Drive bays

4 3.5 inch hard drive bays

 

 

Hot swap capable

 

 

Trayless design

 

 

 

 

 

RAID level

Redundant Storage supported

 

 

Windows Storage Spaces

 

 

• RAID Levels 0, 1, 5, 10

 

 

 

 

 

Physical dimensions

Length: 26 inches (660 mm)

 

 

• Width: 19 inches (482.1 mm)

 

 

• Height: 1.75 inches (44 mm)

 

 

 

 

 

Weight

8 TB and 12 TB: 26.627 lbs (12.078 kgs)

 

 

• 16 TB: 27.112 lbs (12.298 kgs)

 

 

 

 

Capacities

WD Sentinel DS5100

 

 

• 4TB (2 x 2TB)

 

 

• 8TB (4 x 2TB)

 

 

WD Sentinel DS6100

 

 

• 8TB (2 x 4TB)

 

 

• 12 TB (4 x 3 TB)

 

 

• 16 TB (4 x 4 TB)

 

 

 

 

Power

WD Sentinel DS5100

 

 

• 1 external power supply

 

 

• 1 external power port for failover (optional)

 

 

WD Sentinel DS6100

 

 

• 2 external power supplies

 

 

 

 

 

Power supply

Input voltage: 100 to 240 V AC

 

 

• Input frequency: 50 to 60 Hz

 

 

• Output voltage: 19V DC, up to 7.9A

 

 

 

 

 

Temperature

Operating temperature: 0 to 35 °C (32 to 95 °F)

 

 

• Non-operating temperature: -40 to 70°C (-40 to 158 °F)

 

 

 

 

 

Switches

Power

 

 

Recovery

 

 

LCM Scroll buttons

 

 

 

 

WD SENTINEL DS5100/DS6100

8

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Specification

Description

 

 

LEDs

1 Power LED

 

• Flashing blue indicates boot status

 

• Flashings RED indicates a fault condition

 

• Solid blue once booted, and there are no pending fault

 

conditions, indicates a good operational state

 

• Black indicates inactive state

 

2 Ethernet Port LEDs

 

• Flashing green indicates activity

 

• Solid amber indicates that there is a link connection

 

• Black indicates inactive state

 

4 Drive Tray LEDs

 

• Flashing blue or solid blue indicates drive activity

 

• Solid RED indicates drive fault (Drive must be replaced)

 

 

Operating System

Windows Server 2012 R2 Essentials

 

 

Backups

50-client computer support for backup (Windows and Mac OS

 

Client computers)

 

 

Restore

• Bare metal restore for Windows clients

 

• File/folder level restore

 

 

WD SENTINEL DS5100/DS6100

9

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Product Views

Front View

Power / Status LED

LCD Display

Scroll buttons

Power button

Status LEDs

Drive Door

Drive Door

Lock

WD SENTINEL DS5100/DS6100

10

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Back View

USB 3.0 ports

Gigabit Ethernet ports 1 & 2

Gigabit Ethernet ports (for future use)

WD SENTINEL DS5100/DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE

Recovery button

External DC In

Power port

USB 2.0 ports

VGA port

System

Fan

Kensington®

Security Slot

11

 

 

 

 

 

 

 

 

PRODUCT OVERVIEW

Indicators

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Component

Icon

Description

 

 

 

 

 

 

 

 

 

Ethernet ports

 

 

 

 

 

 

 

Connect the device to a local network.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DC In connector

 

 

 

 

 

 

 

Connects the device to a DC power cord and the power outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recovery button

RECOVERY

Button on the back of the server recovers the server (including the operating

 

 

 

 

 

 

 

 

system) while using a USB drive in an event of an OS corruption.

 

 

 

 

 

 

 

 

 

USB ports

 

 

 

 

 

 

 

Connects with USB 2.0 and 3.0 devices such as a USB storage, USB mouse,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB keyboard, or a UPS.

 

 

 

 

 

 

 

 

 

VGA port

 

 

 

 

 

 

 

Connects to your VGA monitor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Kensington

 

 

 

 

 

 

 

For drive security, the device is equipped with a security slot that supports a

security slot

 

 

 

 

 

 

 

standard Kensington security cable. Visit http://www.kensington.com/ for

 

 

 

 

 

 

 

 

more information.

 

 

 

 

 

 

 

 

 

LEDs

The LEDs on the WD Sentinel identify the status of the unit.

LED

Color

State

Description

 

 

 

 

 

 

 

 

Power LED

Black

Off

WD Sentinel server is currently inactive.

 

 

 

 

 

Blue

Solid

WD Sentinel server has successfully booted the

 

 

 

software and is operational.

 

 

 

 

 

Red

Flashing

Indicates that a serious fault has occurred and

 

 

 

needs immediate attention.

 

 

 

 

Drive LEDs

Black

Off

If the LED is off while other drive LEDs are on, no

 

 

 

drive is installed in the bay.

 

 

 

 

 

Blue

Flashing

Drive is currently active. Note that all lights in a RAID

 

 

 

system are active at the same time by design.

 

 

 

 

 

Red

Solid

Indicates drive failure. Replace this drive as soon as

 

 

 

possible. The system is no longer RAID protected

 

 

 

until the drive is replaced and the RAID structure is

 

 

 

repaired.

 

 

 

 

Ethernet

Black

Off

Indicates an inactive state.

Port

 

 

 

Green

Flashing

Indicates link activity.

 

 

 

 

 

 

Amber

Solid

Indicates that there is a link connection

 

 

 

 

WD SENTINEL DS5100/DS6100

12

ADMINISTRATOR AND MAINTENANCE GUIDE

 

PRODUCT OVERVIEW

Where to Find Help

This manual provides step-by-step instructions and other important information regarding your WD product. It is meant for the person serving as the administrator of the

WD Sentinel DS5100/DS6100. You can download translated versions and updates to this manual from http://products.wd.com/updates. For more information and news about this product, visit our website at http://www.wd.com/.

Additional Reference

Description

 

 

 

 

Basic Installation Guide

Included in the product box or available at

 

 

http://products.wd.com/WDSentinel-DS5100 or

 

http://products.wd.com/WDSentinel-DS6100 helps you install the

 

WD Sentinel server.

 

 

 

WD Online Help

Specific descriptions and instructions accessed on

 

WD-specific (Monitor) pages on the Dashboard.

 

 

Microsoft Online Help

• Access detailed explanations and instructions for a particular

 

page by clicking the Help button

at the top right of the

 

Dashboard.

 

 

• Search for help on a specific topic or term by entering it in the

 

Microsoft Online Help search field at the top right of the page.

 

• Access the entire Microsoft Online Help system by clicking

 

Microsoft Online Help.

 

 

 

 

Important: Not all Microsoft Online Help is applicable to the

WD Sentinel DS5100/DS6100. The WD Online Help and this Administrator's Guide take precedence over the Microsoft Online Help.

WD SENTINEL DS5100/DS6100

13

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

 

Connecting the Server and Getting Started

3

User Roles and Responsibilities

 

How the WD Sentinel Fits into Your Office

 

Connecting the WD Sentinel Server to Your Network

 

Setting up your WD Sentinel Server (one time only)

 

Connecting your Computers

 

This chapter steps you though the process of connecting and setting up your

 

WD Sentinel DS5100/DS6100 server and connecting it to computers in your network.

 

User Roles and Responsibilities

 

Types of WD Sentinel DS5100/DS6100 Users

 

At a high level there are two categories of users who need to access one or more features of

 

your WD Sentinel server.

Administrator—This is the person who performs the setup and routine management tasks on the WD Sentinel server. This person is also the holder of the Administrator password of your WD Sentinel server.

Users—You can have up to 25 user accounts on your WD Sentinel server. These can be:

-Internal Users – The internal users are typically the employees (including the Administrator) in your office, working locally or occasionally from a remote location (e.g. Sales Staff), who need to access business data and server resources.

-External Users – The external users are the customers and business partners with whom you need to exchange business data.

The WD Sentinel server offers different paradigms for each type of user. The table below provides a view into the usage model and tasks for each category of users.

 

Administrator

Internal Users

External Users

 

(e.g., Clients or Business

 

(e.g., Business Owner)

(e.g., Employees)

 

Partners)

 

 

 

 

 

 

Primary Setup Tasks

Primary Setup Tasks

Primary Setup Tasks

Physically connects the

• None

• None

 

WD Sentinel server to the

 

 

 

network.

 

 

Configures the

 

 

 

WD Sentinel server itself. This

 

 

 

is a one-time procedure.

 

 

Creates the Business

 

 

 

Infrastructure by setting the

 

 

 

Primary Domain names for the

 

 

 

business.

 

 

 

Example: Contoso.com

 

 

• Joins a Mac or Windows PC to

 

 

 

the Domain and WD Sentinel

 

 

 

server storage by installing

 

 

 

Connector software on it.

 

 

 

 

 

 

WD SENTINEL DS5100/DS6100

14

ADMINISTRATOR AND MAINTENANCE GUIDE

 

 

 

 

CONNECTING THE SERVER AND GETTING STARTED

 

 

 

 

 

 

Administrator

 

Internal Users

External Users

 

 

(e.g., Clients or Business

 

(e.g., Business Owner)

 

(e.g., Employees)

 

 

Partners)

 

 

 

 

 

 

 

Primary User Interface

Primary Interface

Primary Interface

• Dashboard - Signs in using the

• Launchpad - Signs in using the

• Remote Web Access - Signs in

 

Administrator password (no

 

assigned user name and

using the assigned user name

 

username required).

 

password.

and password.

 

 

Secondary Interface

 

 

 

• Remote Web Access -

 

 

 

 

While accessing remotely,

 

 

 

 

signs in using the assigned

 

 

 

 

user name and password.

 

 

 

 

Dashboard Task Examples

Launchpad Task Examples

Remote Web Access Task

• Sets up user accounts and

• Accesses data on shared

Examples

 

assigns permissions.

 

storage.

• Accesses data on shared

Manages shared folders.

Starts manual backups.

storage.

• Sets up and manages

Launches Remote Web

 

 

automatic backup schedule.

 

Access.

 

• Manages WD Sentinel server

 

 

 

 

settings, resolves any alerts,

Remote Web Access Task

 

 

and monitors server

 

 

Examples

 

 

performance.

 

 

• Accesses data on shared

 

• Sets up Remote Web Access.

 

 

storage.

 

Manages updates.

 

 

• Connects to the PCs in the

 

• Creates and manages iSCSI

 

 

office remotely.

 

 

targets.

 

 

 

 

 

 

Note: For each user account, the WD Sentinel server enables the Administrator to set granular permissions

 

for various shared folders as well as server resources, such as Remote Web Access. At all times, the

 

users are only able to access the data on the server and other server resources for which they have

 

permissions.

 

 

 

 

 

 

 

 

How the WD Sentinel Fits into Your Office

WD SENTINEL DS5100/DS6100

15

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

Connecting the WD Sentinel Server to Your Network

Use the following steps to physically connect your WD Sentinel DS5100/DS6100 server to your network.

1.Connect your monitor to the VGA port on the rear of your WD Sentinel server.

2.Connect your USB keyboard and USB mouse to the USB ports on the back of your WD Sentinel server.

3.Using the provided ethernet cable, connect the WD Sentinel server (either ethernet port 1 or 2) to a DHCP-enabled LAN.

4.Using the provided AC adaptor, connect the WD Sentinel server to an electrical outlet or a UPS.

5.Turn on your monitor.

6.Press the power button on the front of your WD Sentinel unit.

Once the WD Sentinel boot up process is complete, the Windows Server 2012 Essentials Settings screen displays. The Power LED on the front of the

WD Sentinel server will display a solid blue light.

WARNING! This process takes a few minutes. Do not interrupt the process. Do not power off or disconnect the WD Sentinel server.

WD SENTINEL DS5100/DS6100

16

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

Setting up your WD Sentinel Server (one time only)

Your WD Sentinel server is now ready to be configured. This section describes how to use the one time setup wizard to configure your server for first use.

Important: Ensure that you complete the entire process outlined in steps 1- 10 below. If these steps are not followed, your WD Sentinel will not work properly.

1.Select the server language from the list provided.

2.Verify the localization settings, or select the correct values from the drop-down lists, then click Next.

3.Read the Microsoft and Western Digital license agreements, then click I accept.

The installation begins. Once the initial process is complete, you’ll see the Configure Windows Server Essentials screen display.

Important: This process can take 2 - 3 minutes. Do not interrupt the process. Do not power off or disconnect the WD Sentinel server.

WD SENTINEL DS5100/DS6100

17

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

4.Review the Configure Windows Server Essentials screen, then click Next.

5.Review the date and time ensuring that it is correct, then click Next.

If you need to change the system date and time settings:

-Click Change system date and time settings.

-Click Change date and time... on the Date and Time screen.

-Update the date and time, then click OK.

-Click OK, then click Next.

6.Enter your Company information for your device, then click Next.

a.Enter your company name. You can type up to 254 characters in this field.

b.Enter your internal domain name (also known as the Primary Domain). This is the internal domain groups your server and client computers share as a common database of user names, passwords, and other common information. The name can be up to 15 characters long, can contain letters, numbers and dashes (-), can not start with a dash, must not contain spaces, and must not contain only numbers.

WD SENTINEL DS5100/DS6100

18

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

c.A suggested server name will be generated for you when you enter your company name. If you’d like to change this server name, enter a unique server name that is different than the default name “WDSENTINEL.” The name can be up to 15 characters long, can contain letters, numbers and dashes (-), can not start with a dash, must not contain spaces, and must not contain only numbers.

WARNING! THIS IS THE ONLY TIME YOU CAN NAME YOUR

WD SENTINEL SERVER. You must assign it a unique name to avoid naming conflicts should you ever have more than one

WD Sentinel server on the network.

7.Create your administrator account information, then click Next. The Administrator account should only be used to administer the server. Use a standard user account for tasks that do not require administrative credentials.

a.Enter an Administrator account name. This name can contain up to 19 characters, cannot be the same as the server name or the pre-defined user names such as “administrator” or “guest.”

b.Enter and confirm a password (must be at least 8 characters long and contain at least three of the following categories: uppercase letters, lowercase letters, numbers, and symbols; spaces are allowed.) This is the Administrator password. You will use it later to connect the client computers to your WD Sentinel server and to access the Administrator Dashboard.

WARNING! If you forget the Administrator password, it may not be possible to recover it, and you could potentially lose all of your data. Make sure to record the password and keep it in a safe location.

WD SENTINEL DS5100/DS6100

19

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

8.Select your Update settings. This specifies how you’d like your device to install system updates.

9.Click Configure.

Important: This process can take an hour or more and may restart more than once. Do not interrupt the process. Do not power off or disconnect the WD Sentinel server.

10.Review the information on the Configuration Completed screen, then click Close. Windows Server 2012 R2 is now installed.

WD SENTINEL DS5100/DS6100

20

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

Connecting your Computers

Once you’ve set up your WD Sentinel server, you can connect up to 50 Windows PCs or Mac computers to your device.

Installing the Connector software joins the client computer to your WD Sentinel Server and installs Launchpad and Dashboard.

Users use Launchpad to access server resources for which they have the rights.

The Administrator (you) accesses Dashboard for such tasks as managing the WD Sentinel server, setting up user accounts, and managing access to shared folders.

Important Steps

Before installing Connector software on a computer, ensure that:

The computers have all the latest mandatory and optional operating system updates installed.

There are no active backups in progress on the WD Sentinel server.

Note: Check for active backups on the Dashboard’s Devices tab. The screen displays backups in progress.

Once the Connector software is installed, set up an automated scheduled backup (for after working hours) using the Dashboard. Running a manual backup during the initial connection process will impact overall system performance.

Connecting a Windows PC

Use the following procedure to connect a Windows PC to the WD Sentinel server.

For steps on connecting a Mac using the Connector software, see “Connecting a Mac” on page 23.

1.In the address field of an open browser window, enter http://<servername>/connect. Example: http://myserver/connect. <servername> is the name you gave your server in

“Connecting the WD Sentinel Server to Your Network” on page 16.

2.Click Download software for Windows:

3.At the warning prompts, click Run and Yes as appropriate.

Note: If prompted to do so, type the user name and password of an account that has administrator permissions on this client computer.

WD SENTINEL DS5100/DS6100

21

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

4.Review the Windows Server Essentials Connector license terms, then click I have read and accept the license terms checkbox.

5.Click Next.

Installation begins. The progress bar identifies where you are in the installation process. The installation process may take 30 minutes or more to complete.

6.Once the installation is completed, follow the steps outlined in the Windows Server Essentials Connector Configuration Wizard.

7.When the Connector Configuration is completed, click Finish.

WD SENTINEL DS5100/DS6100

22

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

Connecting a Mac

Use the following procedure to connect your Mac computer to the WD Sentinel server.

For steps on connecting a Windows PC using the Connector software, see “Connecting a Windows PC” on page 21.

1.In the address field of an open browser window on the Mac you’d like to connect, enter http://<servername>.local/connect.

Example: http://myserver.local/connect<servername> is the name you gave your server in “Connecting the WD Sentinel Server to Your Network” on page 16.

2.Click Download software for Mac:

The Mac Connector software downloads to your Download directory.

3.Click the Download icon on the Menu bar at the bottom of the screen:

4.Select MacConnector.dmg. The MacConnector window opens.

5.Double-click Connector for Mac.

6.Review the warning screen, then click Open.

Note: If prompted to do so, type the user name and password of an account that has administrator permissions on this client computer.

WD SENTINEL DS5100/DS6100

23

ADMINISTRATOR AND MAINTENANCE GUIDE

 

CONNECTING THE SERVER AND GETTING STARTED

7.Review the “Connect a Computer to the Server” wizard Introduction, then click

Continue.

8.Enter the name you gave your server in “Connecting the WD Sentinel Server to Your Network” on page 16, then click Continue. (Example: companyserver)

The software checks to ensure that your Mac meets the required prerequisites.

9.Follow the steps outlined in the Connect a Computer to the Server Wizard.

10.When the installation is completed, select the checkbox for opening the Windows Server Launchpad at startup, then click Close.

WD SENTINEL DS5100/DS6100

24

ADMINISTRATOR AND MAINTENANCE GUIDE

 

Loading...
+ 81 hidden pages