12-Cup Automatic Rice Cooker
Instruction Manual
Register this and other West Bend® Housewares products through our website:
www.westbend.com
Important Safeguards............................................................................................... |
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Heat Precautions...................................................................................................... |
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Electricity Precautions .............................................................................................. |
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Precautions For Use Around Children...................................................................... |
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Cleaning Your Rice Cooker...................................................................................... |
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Using Your Rice Cooker........................................................................................ |
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Cooking Tips ............................................................................................................ |
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Warranty................................................................................................................... |
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SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE
IMPORTANT SAFEGUARDS
To prevent personal injury or property damage, read and follow all instructions and warnings.
When using electrical appliances, basic safety precautions should always be followed including the following:
•Read all instructions, including these important safeguards and the care and use instructions in this manual.
•Do not use appliance for other than intended use.
•The use of accessory attachments not recommended by West Bend® Housewares, LLC may cause injuries.
•Do not use glass cover if chipped, cracked or has deep scratches as weakened glass can shatter during use. Discard immediately. See Replacement Part section in this booklet on how to obtain a replacement part.
•Do not attempt to repair this appliance yourself.
•For household use only.
To prevent burns, personal injury or property damage, read and follow all instructions and warnings.
Heat Precautions
•Do not touch hot surfaces, use handles or knobs. Use hot pads or oven mitts if you lift or carry the rice cooker base, rice pot, steam basket or cover when it is hot.
•Do not move an appliance containing hot oil or other hot liquids.
•Lift cover slowly, directing steam away from you.
•Set rice pot, steam basket and cover on hot pad, trivet or other heat protective surface. Do not set hot rice pot, steam basket or cover directly on the counter, table or other surface.
•Do not preheat the heating base.
•Do not use the rice pot, steam basket or cover on the stove top, under the broiler, in the freezer, in the microwave or in the oven.
•Do not run cold water over hot cover, as it may crack or shatter if cooled suddenly.
•Allow to cool before putting on or taking off parts and before cleaning.
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To prevent electrical shock, personal injury or property damage, read and follow all instructions and warnings.
Electricity Precautions
•To protect against electric shock, do not immerse cord, plugs, or other electric parts in water or other liquids.
•Do not operate any appliance with a damaged cord or plug.
•Do not operate when the appliance is not working properly or when it has been damaged in any manner. For service information see warranty page.
•Do not use electric parts outdoors, or place them on or near a gas or electric burner, in a heated oven, or in the refrigerator.
•Unplug the appliance from outlet when not in use and before cleaning.
•Your rice cooker has a short cord as a safety precaution to avoid pulling, tripping or entanglement. Position the cord so that it does not hang over the edge of the counter, table or other area or touch hot surfaces.
•While use of an extension cord is not recommended, if you must use one, make sure the cord has the same or higher wattage as the rice cooker (wattage is stamped on the underside of the rice cooker base). Position the extension cord so that it does not hang over the edge of any surface to avoid pulling, tripping or entanglement.
•Use an electrical outlet that accommodates the polarized plug on the rice cooker. On a polarized plug, one blade of the plug is wider than the other. If the plug does not fit fully into the outlet or extension cord, reverse the plug. If the plug still does not fit, contact a qualified electrician. Do not alter the plug.
•Do not use an outlet or extension cord if the plug fits loosely or if the outlet or extension cord feels hot.
•Never put liquid into the outer heating base. Add liquid only into the inner rice pot.
•Never plug rice cooker in without the inner rice cooker pot inside the heating base.
•Always keep the space between the inner rice pot and the heating plate of base clean and free from any foreign particles.
•Always attach plug to appliance first, then plug cord into wall outlet. To turn off, remove plug from wall.
•Keep the cord away from hot parts of the appliance and hot surfaces during operation.
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To prevent burns or other personal injuries to children, read and follow all instructions and warnings.
Precautions For Use Around Children
•Always supervise children.
•Do not allow children to operate or be near the rice cooker, as the outside surfaces are hot during use.
•Do not allow cord to hang over any edge where a child can reach it. Arrange cord to avoid pulling, tripping or entanglement.
SAVE THESE INSTRUCTIONS
Cleaning Your Rice Cooker
1.Unplug cord from outlet and allow to cool before cleaning.
2.Wash rice pot, glass cover, steam basket, cup and spoon using hot soapy water. Rinse thoroughly and dry. Rice pot and cover may need to be soaked to loosen starch residue. Washing these items in a dishwasher is not recommended.
3.Wipe surfaces of heating base with a damp cloth and dry if necessary.
4.Store rice measuring cup and spoon inside covered cooker for the next use.
Glass Cover with Vent 
Steaming Basket
Rice Cooking Pot 
Heating Base |
Cook Light |
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Warm Light |
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Cord |
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Rice Measuring Cup |
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Serving Spoon |
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Switch Lever |
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Using Your Rice Cooker – Everyday Use
HOW TO COOK RICE
SPECIAL NOTE: The rice-measuring cup included with cooker is based on 51/2 ounces (160ml) rather than a standard 8-ounce (240ml) measuring cup. This rice cooker can cook up to 12 measures of rice. Do not exceed the maximum capacity of rice cooker as this can result in a boil over. Typically, each measure of raw rice will yield about 2 cups cooked rice. A ¼ teaspoon of added salt will help reduce spitting that may occur.
**If you are only cooking rice, remove the steam basket during cooking.
1.Place heating base on dry, level, heat-resistant surface, away from any edge.
2.Before placing rice-cooking pot into heating base, make sure heating plate in base and outside of rice pot are clean and dry. Do not let loose rice or particles fall into base, as this will affect cooking.
3.Using rice-measuring cup, add desired number of cups of rice to pot first. Add cold water to the corresponding cup level mark on rice pot. For instance, if 4 measures of rice are added, fill pot with water to the 4-cup mark. This is the amount of water needed to cook this amount of rice. Do not exceed maximum marking on pot to prevent boil over.
4.Twist rice pot back and forth to make sure it is in contact with heating plate. Place cover on pot.
5.Attach cord to heating base, and plug into a 120-volt AC electric outlet only.
6.When plugged in, press switch lever down. Red “COOK” light will glow indicating cooker is on. See cooking chart for approximate times for different amounts of rice. Brown rice will take longer to cook than white rice, which is normal. As the rice cooks, steam will come out of vent, therefore do not put cooker directly under cabinet to prevent possible damage. Some water may also spit from cover onto counter, which is normal.
7.When done, cooker will automatically switch to “WARM” setting and the yellow light will glow. The red “COOK” light will go out and the yellow “WARM” light will go on. Keep lid closed for 15 minutes to ensure thorough cooking. Carefully remove cover with oven mitt to prevent steam burn. Stir rice with plastic or wooden spoon before serving. Rice will be kept warm between 140°F-176°F or 60°C-80°C for serving. The red “COOK” light will cycle on and off to maintain this temperature. Keep covered as much as possible to prevent rice from drying out. If rice is to be served immediately, unplug cord from outlet. When less than two cups of rice remain, turn unit off by unplugging cord from outlet. Use oven mitts to remove rice pot. Allow cooker and all parts to cool before cleaning.
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Rice Cooking Chart
RICE MEASURES |
WATER |
APPROXIMATE COOK TIME |
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2 |
To 2 cup level |
20-30 minutes |
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4 |
To 4 cup level |
25-35 minutes |
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6 |
To 6 cup level |
30-40 minutes |
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8 |
To 8 cup level |
30-40 minutes |
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10 |
To 10 cup level |
30-40 minutes |
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12 |
To 12 cup level |
35-45 minutes |
•Do not cook less than 2 measures of rice in cooker.
•It is not recommended to cook instant rice or wild rice in rice cooker.
•A ¼ teaspoon of added salt will help reduce spitting that may occur.
SPECIAL NOTE:
1 Measure of dry rice with water = 2 cups of cooked rice Capacity = 24 cups of cooked rice
HOW TO STEAM VEGETABLES
1.Clean and prepare your vegetables.
2.Place heating base on dry, level, heat-resistant surface, away from any edge.
3.Before placing rice-cooking pot into heating base, make sure heating plate in base and outside of rice bowl are clean and dry. Do not let loose rice or particles fall into base, as this will affect cooking.
4.Place the rice pot into the heating base unit.
5.Add the desired number of water measures according to the length of time vegetables are to cook. Use the Vegetable Steaming Chart as a general guideline. As you cook with this appliance, adapt times and measurements to your own personal tastes.
6.Place the steaming basket into the rice pot.
7.Add vegetables and put the glass cover onto the appliance.
8.Attach cord to heating base, then plug cord into a 120 volt AC electric outlet only. Press switch lever down. Red “COOK” light will glow indicating cooker is on. Set separate timer for appropriate cook time as shown in Vegetable Steaming Chart.
9.When vegetables are done, use hot pad or oven mitt to remove cover from steaming basket. Remove vegetables to serving container. Unplug cord from outlet. Allow unit to cool completely before cleaning.
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Vegetable Steaming Chart
VEGETABLE |
WATER |
APPROX COOK TIME |
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MEASURES |
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Acorn Squash, halved |
3 |
28-30 minutes |
Asparagus, 1” spears |
2 |
15-17 minutes |
Beans: green, wax |
2 |
18-20 minutes |
Broccoli, spears |
2 |
13-16 minutes |
Brussel Sprouts |
2 |
16-18 minutes |
Cabbage, wedges |
3 |
26-30 minutes |
Carrots, 1/2” pieces |
2 |
15-18 minutes |
Cauliflower, flowerettes |
2 |
18-20 minutes |
Celery, 1” pieces |
2 |
15-18 minutes |
Mushrooms, fresh sliced |
2 |
10-13 minutes |
Pea Pods |
2 |
10-14 minutes |
Potatoes, (2) halved, |
3 |
24-26 minutes |
quartered in 2-3” pieces |
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Spinach, 1/2 lb bag |
2 |
10-15 minutes |
Zucchini, 1/2” pieces |
2 |
10-13 minutes |
•Approx. Cook Time based on 1lb. of vegetables unless otherwise noted.
•1lb. = 1/2 Kilo
Cooking Tips
•If rice is not completely cooked, allow to stand covered for 10 to 15 minutes to finish cooking.
•Use only water to cook rice. Other liquids can create a boil over.
•Doneness of rice can vary depending on quality and type. For firmer rice use slightly less water, for softer rice, use slightly more water.
•A thin crust will form on bottom of cooked rice, which is normal. This crust may be eaten if desired.
•Use the plastic serving spoon or a wooden spoon to stir and serve rice. Do not use metal spoons or utensils as damage can occur.
•Leftover rice can be refrigerated in separate covered container for a few days if desired.
•Altitude affects the temperature at which water boils therefore affecting the cooking time. It’s especially true at high altitudes where longer cooking times are necessary. Test for desired consistency when cooking times indicated have been reached. As you cook with this appliance, adapt times and measurements to your own personal tastes.
•Cut food into uniform pieces and arrange evenly in steam basket.
•Do not thaw frozen vegetables before steaming.
•Stir frozen vegetables halfway through cooking time for best results.
•Season vegetables after steaming.
•Steaming time is subject to your own personal tastes; do you prefer crunchy steamed vegetables or softer vegetables. Adapt steaming times and measurements to your own personal tastes. Experiment and have some fun.
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Product Warranty
Appliance 1 Year Limited Warranty
West Bend® Housewares, LLC warrants this appliance from failures in the material and workmanship for 1 year from the date of original purchase, provided the appliance is operated and maintained in conformity with the West Bend® Housewares, LLC Instruction Manual. Any failed part of the appliance will be repaired or replaced without charge at West Bend® Housewares, LLC, discretion. This warranty applies to household use only.
The West Bend® Housewares, LLC warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. The West Bend® Housewares, LLC warranty is null and void, as determined solely by West Bend® Housewares, LLC. If the appliance is damaged through accident, misuse or abuse, scratching, overheating, if the appliance is altered in any way or if used outside of an household setting.
This warranty gives you specific legal rights. You may also have other rights, which may vary from state to state.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL WEST BEND® HOUSEWARES, LLC BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, IMMEDIATE, INCIDENTAL, FORESEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION WITH ITS APPLIANCE.
If you think the appliance has failed or requires service within its warranty period, return it to the original place of purchase. For further details please contact the West Bend® Housewares. Customer Service Department at (262) 334-6949 or e-mail us at housewares@westbend.com. Return shipping fees are non-refundable. Hand-written receipts are not accepted. West Bend Housewares is not responsible for returns lost in transit.
Valid only in USA and Canada
Replacement Parts
Replacement parts may be ordered direct from West Bend® Housewares, LLC by ordering online at www.westbend.com: Replacement Parts. Or you may call or e-mail the service department at the number/e-mail address listed above, or by writing to us at:
West Bend Housewares, LLC
Attn: Customer Service
P.O. Box 2780
West Bend, WI 53095
Be sure to include the catalog/model number of your appliance (located on the bottom/back of the unit) and a description and quantity of the part you wish to order. Along with this include your name, mailing address, Visa/MasterCard number, expiration date and the name as it appears on the card. Checks can be made payable to West Bend Housewares, LLC. Call Customer Service to obtain purchase amount. Your state’s sales tax and a shipping/processing fee will be added to your total charge. Please allow two (2) weeks for delivery.
This manual contains important and helpful information regarding the safe use and care of your new West Bend® Housewares, LLC product. For future reference, attach dated sales receipt for warranty proof of purchase and record the following information:
Date purchased or received as gift: _______________________________________________________
Where purchased and price, if known: ____________________________________________________
Item Number and Date Code (shown bottom/back of product): ___________________________________________
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