WERTHEIM 7 Series Instruction Manual

7 Series

Wertheim 7 Series

Features

1. Control Handle

2. Handle On/Off Button

3. Handle Suction Control Buttons

4. Handle On/Off Button (Powerhead)

5. Rod

6. Dust Bag Cover Latch

7. Air Inlet

8. Accessory Cover Release Button

9. Dust Bag Indicator

10. Standby On/Off Button

11. Exhaust Filter Release Button

12. Digital Power Control Display

13. Cable Rewind Button

14. Powerhead

15. Powerhead Belt Window

16. Powerhead LED Lights

17. Rod Quick Release

18. 3-in-1 Cleaning Tool

19. Combination Floor Tool

20. Hard Floor Turbo Tool

18 19 20

1

2

3

4

5

6

7

8

17

14

9

10

11

1612 13

15

INTRODUCTION

Congratulations on the purchase of your new Wertheim 7 Series
Vacuum Cleaner. There are many useful features built into your
vacuum cleaner. We recommend that you carefully read this
instruction manual for the best results.

Specications

Max power cleaner: 1300W (1500W with Powerhead)

Dust bag capacity: 2.5L

Weight: 11kg

Hose length: 1.8m

Power cable length: 8m

Rod and hose diameter: 35mm

Telescopic tube: Aluminum

Wertheim 7 Series

3

BEFORE YOU BEGIN

This cleaner must be operated in accordance with these instructions and
used only for domestic household cleaning to remove DRY dirt and dust

from household carpets, ooring, walls and fabrics. This cleaner is not t to

be used as an industrial cleaner and will void the manufacturer’s warranty
if used inappropriately.

Please read these instructions thoroughly. This will ensure you obtain

full benet from your new cleaner. Keep this Instruction Manual in a

convenient and safe place for future reference.

Important

Always switch the cleaner off and remove the power plug from the
electricity supply before cleaning your appliance, when not in use, or
attempting any maintenance task. The cleaner must only be connected
to an AC power supply at the voltage shown on the rating plate. This
cleaner should only be used for its intended purpose as described in these
instructions.

Precautionary Measures:

1. Do not operate the vacuum cleaner too close to heaters,
radiators, and other hot surfaces.

2. Before inserting the power plug into the power supply, make
sure your hands are dry.

3. Before turning on the vacuum cleaner, remove any large

ob j ect s from the oor or clea ning surfa ce in orde r to prevent
da mage to th e lt er.

4. When unplugging the power plug from the power socket, do
not use the power cable, gently pull the power plug from the
power socket.

5. Do not use the vacuum cleaner to pick up water or liquids.

4

SAFETY INSTRUCTIONS

IMPORTANT! Always switch off the cleaner and remove the power plug from
the electricity power supply before cleaning your appliance, when not in use
or attempting any maintenance task. The cleaner must only be connected
to an AC power supply at the voltage shown on the rating label. This cleaner
should only be used for its intended purpose as described in this instruction
manual. Never operate the vacuum cleaner without lters.

When us ing your vacuu m cleaner, bas ic
precautions shoul d always be observed,
including the following;

1. Thi s appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities or lack of expe rience and
knowledge, unless they have been given
supervision or instructi on concerning use
of the appliance by a person responsible
for their safet y.

2. Children should be supervised to ensure
that they do not play with the vacuum
cleaner.

3. Keep ends of the hose, telescopic tube

and other openings away from yo ur face
and body.

4. Do not opera te the vacuum cleaner to o
close to heater s, radiator s or other hot
sur faces.

5. Do not use the appliance to pick

up amm abl e items or co m bu sti b le

liquids (i.e. petrol, h ot ashes, cigarettes,
matches, explosive materials or anything
burning) or use in areas where such
substances or items may be present.

6. Do not use the appliance to pick up
toxic materials (i.e. chlorine, bleach,
ammonia).

7. Before vacuuming, remove any large

ob j ec ts from the o or or cle ani ng su r fa ce
in order to prevent damage to the lter.

8. Always check the power cord before
use. The power cord and the power plug
should be in a good condition a nd must
not be damaged. If the powe r supply
cord is damaged or defective, it mus t be
repla ced by the manufacturer, its service

ag ent or si m ila r ly qual i ed per s on s in

order to avoid a hazard.

9. Do not ex tend the power cable beyo nd
the yel low mark.

10. Do not pull or carry the appliance by the
power cable, use the power cable as a
handle or pull the power cable around
edges or corn ers. Avoid running the
appl iance over the power cable.

11. Ensu re the appli ance is switched off
before unplugging.

12. Do not unplug by pulli ng on the power
cord. To unplug, g rasp the power plug not
the powe r cord and gently pull the power
plug f rom the power socket. Use only
Australian and New Zealand electrical
safety approved ex tension cords.

13. Hold the power p lug when rewinding the
power co rd. To prevent accidental injury
do not al low the power plug to whip
when rewinding.

Wertheim 7 Series

5

14. Do not handle or operate the appliance
with wet hands. F ollow electrical safety
precautions at all times.

15. To prevent electrical shock, do not i mmerse
the appliance, power co rd or power plug into
water or any other l iquids.

16. Do not use the mach ine to vacuum wate r or
liquids, this vacuum is for dry household use
on ly.

17. To prevent electrical shock, do not use the
vacuum cleane r outdoors o r on wet surfaces.

18. Extreme caution should be exercised when
using the app liance on sta irs.

19. Never clean the vacuum cleaner o r any of
the electrical parts, especially the electrical
connections with wate r or liquid cleaners.

20. Do not attempt to change the attachments
while the appliance is plugged i nto the mains
power supply. Fi rst switch off and remove
the powe r plug from ma ins power supply.
Use only the manufacturer’s recommended
accessories.

21. Ensu re the appli ance is disco nnected from
the mains powe r supply befo re connecting
the hose to the unit.

22. Do not operate or use the app liance without

the dust bag and/or lter s in place.

23. If the air inlet, oor head or the telescopic

tube is blocked, switch off the cleaner strai ght
away an d disconnect the power plug from
power supply. Fi rst clear t he blocked object
before attempti ng to start the clean er again.

24. Do not leave the appliance unattended
when it is connected to a mai ns power supp ly.

25. Before ca rrying out any maintenance ser vice

or cleaning the lters, always switch off the

vacuum cleane r and disconnect the power
plug f rom power supp ly.

26. Do not use the vacuum cleaner if it is
damaged or breaks down. Check the
elect rical components regularly fo r defects.

If conn ection cabl es, electr ical hoses,
elect rical contacts and electric tubes are
damaged, have them repl aced immediately.

27. Never attempt to make any modications to

the vacuum cleaner.

28. Always store the appl iance indoors, in a cool,
dry place.

29. Damage caused by improper use or by not
observing the instruction s in this manual will
void the warranty.

Vacuum Cleaner with Powerhead

1. The electric hose contains elect rical
connections;

- Do not imme rse in water.

- The hose should be checked regularly an d

must not be used if damaged.

- T he vacuum cle aner hand le contains

elect rical con nections . The handl e is not a
serviceable par t.

- The vacuum cleaner rod contai ns electrical

connections. The rod i s not a serviceable
par t.

- The vacuum cleaner powerhead conta ins

electrical connections. The powerhead is
not a ser viceable part.

2. Use th e powerhead only for vacuuming dust
and dr y substances in the home.

3. To avoid damage to the power ca ble
never run over the power cabl e with the
powerhead.

4. Never touch the brush ro ller while the vacuum
cleaner is connected to the mains power
supply.

5. To prevent unnecessary wear on the
powerhead, keep the powerhead moving
while in ope ration.

6. Keep hair, hands and feet away from the

rotating brus h while the powerhead is
running.

6

ASSEMBLING THE VACUUM CLEANER

IMPORTANT! Always remove the power plug from the power supply

before tting or removing accessories!

1. Flexible Hose

Fitting:

Insert the exible hose into the air inlet of the

vacuum. Press until it clicks into position.
Removing:
Press the two buttons and gentle pull to

release the exible hose.

2. Handle

1. Gently insert the handle into the
telescopic tube and push until it clicks
into place.

Rod
Quick
Releas e

2. Place the powerhead onto the oor and

Wertheim 7 Series

gently insert the telescopic tube into
the powerhead. Push until it clicks into
place.

Note: The powerhead has a quick release
button to remove the rod for easy and
convenient access. Simply press the Rod
Quick Release to remove the rod from the
powerhead.

7

ACCESSORIES

Powerhead

Whirlwind Power Pulse technology deeply
cleans carpets by effectively lifting and
removing deeply embedded dust and dirt.

Note: Not recommended for use on hard oors.
Tip: The Powerhead Belt Window can be used to
check the health of powerhead belt or whether
the agitator bar is rotating.

Hard Floor Turbo Tool

Specically designed for removing dirt and
debris from hard oors.

Note: As a safety precaution, the Hard Floor
Turbo Tool must be placed onto the oor for the
roller brush to activate.

When using the Powerhead & Hard Floor Turbo
Tool:

1. Never run over the power cable.

2. Never touch the brush roller while the

vacuum cleaner is connected to the mains
power supply.

3. Keep hair, hands and feet away from the

rotating brush while in operation.

Combination Floor Tool

This multi purpose combination oor tool easily

switches from a carpet cleaning tool to a hard

oor tool. The swivel neck and plastic wheels
make this oor tool easy to manoeuvre.

8

3-in-1 Cleaning Tool

Combines a crevice tool, upholstery tool
& dusting brush all in the one tool for
convenient cleaning.

To use the 3-in-1 Cleaning Tool as an
upholstery tool or as a dusting brush simply
remove the crevice tool and insert the
crevice tool into the opposite end of the
tool you would like to use.

1. Upholstery Tool

For Vacuuming furniture and upholstery.

2. Crevice Tool

Eliminate dust from hard to reach places.

3. Dusting Brush

Ideal for cleaning blinds, bookshelves and
lampshades.

Wertheim 7 Series

9

DIGITAL POWER CONTROL

The suction power can be regulated by using the Digital Power Control
to achieve optimal cleaning results. To change the suction power to suit
a particular cleaning task, press the Power Increase Button to increase
the suction power, and to reduce the suction power, press the Power
Decrease Button.

The Dust Bag Indicator will continually ash red to indicate that the dust

bag requires replacement or to indicate that there is a blockage.

Dust Bag

Indicator

Hardwood

Floors

Tiles

Carpets

Mattresses

Power Decrease

Button

Upholstery

10

Curtains

Power Increase
Button

INSTRUCTIONS FOR USE

Using the Cable Rewind Button and Standby On/Off Button

Standby On/Off Button

1. Unwind a sufcient length of cable. The

yellow mark on the power cable shows
the ideal cable length.

DO NOT exte nd the cab le be yo nd th e
red mark.

2. Insert the power plug into the power

socket.

3. Press the Standby On/Off button to put

the vacuum into Standby Mode.

4. To switch On the cleaner either:

a. Press the On/Off Button on the

Control Handle.

b. Alternatively, press the Power

Decrease or Power Increase buttons
on the Digital Power Control panel.

Rewind

1. Press the On/Off button to switch off the

vacuum.

2. Unplug the cable from the power

socket.

3. To rewind the power cable, press the

rewind button with one hand and guide
the cable with the other hand to ensure
that the power cable does not whip.

No te: Do not unpl ug by pulli ng on the powe r
co rd. To un plug, gra sp th e power pl ug no t
th e power cord and ge ntly pull th e power
plug from the power socket.

Wertheim 7 Series

11

WIRELESS CONTROL HANDLE

1. To switch on or off the vacuum cleaner press

HANDLE
ON/OFF

BUTTON

2. To manually increase or decrease the suction

SUCTION

LEVEL

3. To switch on the powerhead, slide the On/

POWERHEAD
ON/OFF BUTTON

the button.

power level, press the + or – buttons.

Off Button (Powerhead) button forward. To
switch off the powerhead, slide the On/Off
Button (Powerhead) button backwards.

12

SYNCHRONISING THE WIRELESS CONTROL HANDLE

IMPORTANT! If the cleaner is unresponsive after placing the cleaner into
standby mode and switching on the cleaner via the Control Handle,
please follow the below steps to synchronise the handle to the vacuum.

1. Press the Standby On/Off Button. The

cleaner will be in standby mode.

2. Simultaneously press and hold for 20

seconds the Power Decrease and Power
Increase buttons on the Digital Power Control
panel. If preformed correctly, the icons on the
Digital Power Control panel will blink and the
Dust Bag Indicator light will be switched off.

POWER

INCREASE

BUTTON

3. Press the “+” button on the Wireless Control

Handle to synchronise the Wireless Control
Handle to the vacuum. If preformed correctly
the Dust Bag Indicator light will blink and
the icons lights on the Digital Power Control
panel will turn off.

Wertheim 7 Series

13

MAINTENANCE

Vacuum Cleaner Storage

When not in use, ensure that the cleaner is disconnected from the mains

power supply and that the cable is fully retracted. The combination oor
tool can be stored in the oor tool holders. Other oor tools must be stored

se parate ly.

Replacing the Dust Bag

WARNING! Ensure that the cleaner is disconnected from the power supply
when installing or removing the dust bag.

Note: Only use the dust bag supplied or recommend by the manufacturer
to avoid causing damage to the machine and voiding the warranty.

Always operate the cleaner with the dust bag
installed. If you forget to install the dust bag or
the dust bag is installed incorrectly, the dust
bag cover may not close completely.

1. Remove the hose from the air inlet.

2. Open the cover by pulling on the Dust Bag

Cover Latch.

3. Remove the dust bag when it is full and

replace with a new dust bag.

4. Ret a new dust bag by inserting the dust

bag collar into the dust bag bracket. Ensure
that the arrow on the dust bag collar is
facing downwards when being inserted into
the dust bag bracket.

No te: The ge nuin e We r t heim 7 Seri es du st bag
ha s been desi gned with a self closi ng se a l to
prevent dust an d deb ris from es cap ing when the
du st bag is re moved from the cl eane r.

14

5. Gently close the cover, you will hear a

‘click’ when closed properly.

Note: Please ensure that the dust bag is
fully inserted into the dust bag bracket
before closing the cover to avoid dust
leaking from the dust bag.

Pre-Motor Filter Replacement

WARNING! Ensure the cleaner is disconnected from the power supply
before performing any maintenance procedures.

The pre- m otor lter sh ould be re placed

every six months or when it becomes visibly
dirty.

Always operate the cleaner with clean

lters; other wise, there may be a reduction

in the suction power or motor damage may
result.

No te: Do not use a wash i ng mach i ne to
wa sh th e lte r or a ha i r drier to dry the lter.

1. Pull out the lter bracket assembly.

2. Replace with a new lter.

Wertheim 7 Series

15

Exhaust HEPA Filter Replacement

WARNING! Ensure that the cleaner is disconnected from the power supply
before performing any maintenance procedures.

The Exhaust HEPA lter is installed behind the air outlet grill. This lter is

washable.

When dust or dirt is visible on the surface of the HEPA lter, the lter

should be replaced or washed with warm water to maintain optimal
per formance.

It is recommended to replace the HEPA lter every 6 months or when

it becomes visibly dir ty. This may vary depending on frequency of use.

Please ensure all lters have been correctly installed into the machine

before use.

1. Press the Exhaust Filter Release Button to

access the Exhaust HEPA Filter.

2. Remove the lter by pulling on the lter tabs

as shown.

16

Cleaning the Motorised Powerhead

WARNING! Ensure that the cleaner is disconnected from the power
supply and the powerhead is disconnected from the rod before
performing any maintenance procedures.

The agitator bar must be free of debris
for effective cleaning and for maximum
suction.

1. Disconnect the motorised powerhead

from the vacuum rod and turn it over to
inspect the agitator bar.

2. If a build-up of debris is wound around

the agitator bar, remove by carefully
cutting with scissors. Avoid damaging
or cutting the bristles.

The powerhead has an overload protection
feature to protect the motor in the
powerhead. The powerhead will turn off
if the powerhead is clogged. To reset the
powerhead once it has automatically
turned off, clean the rotating brush and
then press the Overload Protection button
to rese t the powe rhead.

Wertheim 7 Series

17

Replacing the Powerhead Agitator Bar & Drive Belt

WARNING! Ensure that the cleaner is disconnected from the power supply
and the powerhead is disconnected from the rod before performing any
maintenance procedures.

Depending on frequency of use, the powerhead
agitator bar & drive belt will occasionally require
changing.

1. Disconnect the motorised powerhead from

the vacuum rod and turn it over. With a
Phillips head screwdriver unscrew the eight
screws, as shown.

2. Remove the powerhead cover to access the

agitator bar and belt.

3. Lift the side of the agitator bar with the belt

attached and slide the belt off the end cap.
The agitator bar can now be removed for
cleaning or replacement.

4. Slide the belt off the drive shaft to remove

the belt. If the belt is broken, remove all the
broken pieces. To replace the belt, install

the new belt over the drive shaft rst and

then the end cap. Make sure the lettering
on the belt is outward facing.

5. Reinstall the agitator bar securely back into

place. Then install the powerhead cover
and screws.

END CAP

DRIVE

SHAFT

18

Cleaning the Hard Floor Turbo Tool

WARNING! Ensure that the cleaner is disconnected from the power
supply before performing any maintenance procedures.

The rotating brush must be free of debris
for effective cleaning and for maximum
suction.

LOCKING SWITCH

1. Disconnect the Hard Floor Turbo Tool

from the vacuum rod and turn it over to
inspect the rotating brush.

2. If a build-up of debris is wound around

the rotating brush, remove by carefully
cutting with scissors. Avoid damaging
or cutting the bristles.

To replace or clean the rotating brush, turn
the locking switch. The rotating brush can
now be replaced or cleaned.

Changing the Remote Control Battery

WARNING! Ensure that the cleaner is disconnected from the power
supply before performing any maintenance procedures.

1. Unscrew the batter y holder with a
screwdriver. The battery holder can now
be pulled out from the handle.

Wertheim 7 Series

2. Replace the batter y and reinsert the battery
into the handle. Ensure the battery holder is
screwed securely with a screwdriver.

WARNING - Keep battery out of reach of children
and ensure the battery holder is secure. If you
suspect your child has swallowed or inserted
a button battery immediately call the 24-hour
Poisons Information Centre on 13 11 26 for fast,
expert advice.

19

TROUBLESHOOTING

Service problems that appear to be major can often be solved easily. You can
be your own troubleshooter by reviewing this guide. All other servicing should

be performed by an authorised service agent or qualied technician.

Contact Wertheim Customer Service for your nearest authorised service agent
on 1800 815 270.

Fault Solutions

The cleaner will
not turn on.

The vacuum
performance
is deteriorating
or the Dust Bag
Indicator is

ashing.

The cleaner
makes an
abnormal sound
when switched
on.

20

Check that the power cable is inser ted securely; remove from
the power supply and then reinsert into the power supply.
Refer to pages 11 & 13 of the manual.

Switch off the machine.
Check the appliance to ensure there are no blockages.
Clear any blockages that may be found.

Check that the pre-motor lter is not dusty; clean rubbish or
replace the pre-motor lter and Exhaust HEPA lter.

Check whether the dust bag is full; replace the dust bag if it
is full.

Turn off the cleaner immediately.
Check the appliance to ensure there are no blockages.
Clear any blockages that may be found.
Check that the powerhead is installed securely.

Fault Solutions

Powerhead not
working.

Check that the on/off button is in the “ON” position.
Check the installation of the powerhead is correct.
Remove the power brush and clean any big objects
trapped around the roller bar.
Check there is no object pressing the top of the
powerhead.
Check through the powerhead belt window that the
powerhead belt is not broken.

Wertheim 7 Series

21

SPARE PARTS

Powerhead 11400172

3-in-1 Cleaning Tool 31155286

Agitator Bar 31155290

Combination Floor Tool 31155288

Filter Set 32201461

Hard Floor Turbo Tool 31155311

Dust Bags - 4pk 32440443

22

PARTS & LABOUR MOTOR FREE SERVICE PLAN

This warranty on you r cleaner commences
from the original date of purchase and is not
transferable; please retain your original proof of
purchase for any warranty claims. T his warrant y
is valid only i n the country w here the cleaner
is purchased.

The cleaner must be operated in accordance
with these instructions and used only for domestic
household cleani ng to remove DRY dir t and dust

from household carpets, oor ing and fabrics.
This cleaner is not t to be used as an industrial

cleaner, and is not desig ned for the collection
of vitreous building mater ial includ ing particle
board , constr uction pro ducts and s imila r products

such as wood/bres, cement, llers, bre glass

etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances
may be harmful to your cleaner and may void the
manufacturer’s warranty.

Accesso ries a nd consumabl es including dust

bags and lters, unless defective in manufacture,

are not s ubject to thi s warrant y. In o rder to prolo ng
the life of accessories and consumables, regular
care and maintenance is recommended.

When properly used and cared fo r, your
cleaner will render excellent service; refer to the
inst ruction man ual for further details, as misuse
or failure to follow the instructions makes this
warranty void.

In the event of service or advise being
needed, please contact E lectrical Home-Aids
Pty. Ltd. Ground Level, B uild ing 3, B randon
Business Park, 53 0 Spr ingvale Road, Glen
Waverley Victoria 3150, AUS: 180 0 815 270,
NZ: (09) 26 3 7573, Monday – Friday, 9am- 5pm
EST. Email: [e-mail]

The decision to repai r or replace the cleane r is
at the sole discretion of Electrical Home-Aids
Pty Ltd.

Electrical Home-Aids Pty Ltd is unable to accept
responsibility under this warrant y for any repair
work not carr ied out by an authorised Electrical
Home-Aids Service Agent or f rom the use of non­genuine parts. I f any par t is no longer available
or man ufactured, Electrical Home-Aids Pty
Ltd will replace it with a genuine funct ional
replacement part. Th is war ranty does not apply
to the cost of replacing any parts of the product
due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or
accidental damage. Any transportation costs
involved in the repair of defective parts shall be
borne by the claimant.

If proof of purchase cannot be provided at the
time of a warranty cla im or se rvice, any wor k
carried out on the cleaner is chargeable. The
repai r or replacement of the cleaner u nder this
warranty does not extend the original period
of warranty.

The benets confer red by this war ranty are

in addition to all othe r rights and remedies
in respect of the product as outli ned under
the Trade Practises Act and other State and
Territor y laws.

“Our goods com e with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a rep lacement or refu nd for
a majo r failure and fo r compensation for any
other reasonably foreseeable loss or damage.
You are also entitl ed to have the goods repaired
or replaced if the goods fail to be of acceptable
qual ity and the failure does not amo unt to a
majo r failure.”

SAVE TIME, REGISTER WARRANTY ONLINE!

www.wertheimcleaning.com.au and www.wertheim.co.nz

Wertheim 7 Series

23

Electrical Home-Aids Pty Ltd.

ACN 119 462 798

Ground Level, Building 3, Brandon Business Park

530 Springvale Road,

Glen Waverley, Victoria 3150

www.wertheimcleaning.com.au

www.wertheim.co.nz

[e-mail]

V2 08/2017