Welch Allyn Solarc Light Source User Manual [en, de, es, fr, it]

4 (1)

®

MANUAL, REF LB24M INTERNATIONAL

English . . . . . . . . 1 Français . . . . . . 31 Español . . . . . . 61 Português . . . . 91 Deutsch . . . . . 121 Italiano . . . . . . 153. . . . . . .183. . . . . . . 211

CaviCide® is a registered trademark of Metrex Research Corporation (800) 841-1428.

Lysol® is a registered trademark of Reckitt Benckiser (800) 677-9218.

Solarc® is a registered trademark of Welch Allyn, Inc. (800) 535-6663.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Contraindications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Symbol Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

System Description and Operation . . . . . . . . . . . . . . . .11

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Lamp Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Illumination System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Equipment Classification . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Emissions and Immunity Information . . . . . . . . . . . . . . . . . 22

Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . 27

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2

Welch Allyn Light Source

3

1 Introduction

This manual describes the setup, installation, start-up, and use of the Welch Allyn Light Source.

Indications

Use of the Welch Allyn Light Source is indicated for medical lighting applications requiring a remotely located, high-quality white light. This product must only be used by qualified medical personnel.

Contraindications

The use of the Welch Allyn Light Source is contraindicated for applications where high intensity light might burn or damage tissues; such as for neonate transillumination and ophthalmic procedures.

For further contraindications, the user must also consult the operating manual of the instrument being used with the Light Source in the medical procedure.

User Profile

This product must only be used by qualified medical personnel.

4 Chapter 1 Introduction

Symbol Description

 

Caution: Consult accompanying

 

documentation

 

Light; Lighting; Illumination

 

Intensity

IPXØ

Not Protected Against the

Ingress of Water

 

Type BF Equipment

Filter In / Filter Out

Lamp On

Storage Humidity

MAX

 

 

ER

TE

 

 

T

 

 

IN

 

 

K

 

 

 

 

 

CM

C

LI

S TE

D

US

 

 

3045357

ITS, Nationally Recognized

Testing Laboratory (NRTL) Mark

c

Direct Current

Welch Allyn Light Source

Not AP/APG Equipment

Caution, Hot Surface

Bright Light

Alternating Current

Indoor/dry location use only

Lamp Off

Transport Temperature

UL Recognized Component Mark

US

Double Insulation

Directions for Use

Chapter 1 Introduction

5

European CE Mark

EMC Framework of Australia

 

N344

Caution

Hazard Warning

Recycling SymbolDo not dispose of this product as unsorted municipal waste. Prepare this product for reuse or separate collection as specified by Directive 2002/96/EC of the European Parliament and the Council of the European Union on Waste Electronic and Electrical Equipment (WEEE). If this product is contaminated, this directive does not apply. See www.welchallyn.com/weee or contact Welch Allyn Customer Service.

6

Chapter 1 Introduction

Welch Allyn Light Source

Warnings

A warning statement in this manual identifies a condition or practice which, if not corrected or discontinued immediately, could lead to patient injury, illness or death.

WARNING RISK OF FIRE. Do not operate on, near, or over combustible material. Operate only on smooth, hard, flat surface. This device is not suitable for use in

the presence of a flammable anesthetic mixture with air or oxygen or nitrous oxide. An explosion may result.

WARNING The high intensity light at the front of the light source and at the tip of the fiber optic bundle will create high temperatures and bright light. To minimize the risk of injury, avoid direct viewing or contact with sensitive tissues.

WARNING Do not use for neonate transillumination.

Erythema may result.

WARNING To prevent temporary blinding, always plug the fiber optic bundle into the Welch Allyn Light Source and set the light intensity control to minimum before turning the power ON.

WARNING If this light source is used during invasive surgery, the failure of a component within the system, causing loss of illumination, may indirectly cause risk to the patient. Therefore, it is recommended to have alternative means of illumination available.

WARNING When the unit is on, never disconnect the fiber optic bundle from the light source or the accessory from the end of the fiber bundle. High intensity light from the end of the fiber optic bundle can ignite combustible material.

Directions for Use

Chapter 1 Introduction

7

WARNING PROVIDE ADEQUATE VENTILATION TO PREVENT OVERHEATING. Do not cover or drape this light source. Provide a 3 inch (7.62 cm) distance between the Welch Allyn Light Source and any solid objects.

WARNING Use only non-electrically conductive fiber bundles. Use of conductive fiber bundles will

compromise the safety and effectiveness of this device.

WARNING RISK OF SHOCK. Do not operate the Light Source without a lamp installed. Disconnect power before attempting to change the lamp.

WARNING This product comes with a power cord that is intended for use only with this product. The power cord has not been tested and approved for use with other products that may have the same power connectors. If you cannot locate the original power cord, please contact Welch Allyn to obtain replacement parts.

8

Chapter 1 Introduction

Welch Allyn Light Source

Cautions

A caution statement in this manual identifies a condition or practice which, if not corrected or discontinued immediately, could lead to equipment failure, equipment damage, or data loss.

Caution United States federal law restricts this device to sale by or on the order of a health care practitioner.

Caution Allow the lamp to cool before replacing.

Caution Since the Solarc Light Source uses a custom lamp, always have a spare lamp available for replacement. USE CAUTION BECAUSE LAMP MAY BE HOT. Allow lamp to cool before replacing.

Caution Do not sterilize the Welch Allyn Light Source. Refer to Cleaning section for cleaning instructions.

Caution Do not switch the Welch Allyn Light Source ON and OFF in rapid succession. Doing so will dramatically shorten lamp life. Allow lamp to cool down 10 to 15 seconds between uses.

Caution Do not use or store liquids above or on the

Welch Allyn Light Source.

Caution Do not operate device without the cover in place. Operate in the horizontal orientation only.

Caution Only qualified medical personnel should operate the Light Source.

Caution System integrator is responsible for all safety testing, including optical and thermal testing.

Directions for Use

Chapter 1 Introduction

9

Caution It is recommended to test dental composites with and without the optional filter prior to use with a patient.

Caution Any changes or modifications made to this device that are not expressly approved by Welch Allyn, Inc. will void the warranty and may compromise product safety.

10

Chapter 1 Introduction

Welch Allyn Light Source

11

 

2

System Description and

 

 

Operation

 

 

 

The Welch Allyn Solarc Light Source is used to supply high quality, white light for video and optical illumination systems.

1.Verify the power switch is in the OFF position ( ). Place the light source on a smooth, hard, level surface with at least 3” air clearance between the light source and any solid objects. Plug the power supply outlet connector to the light source power input (see Figure 1) and then plug the power supply into an appropriately rated power outlet (refer to Section 4, Electrical Specifications).

2.Turn the light intensity control knob to the minimum position (see Figure 1). Plug the fiber optic bundle into the light port and connect the distal end to the instrument.

Note For proper lamp performance, verify the fiber optic bundle is plugged in at all times.

3.Turn the power switch to the ON position ().The lamp will take 10 - 15 seconds to complete the warm-up cycle.

4.Set the light intensity knob to the desired level (see Figure 1).

5.Turn the unit OFF when not in use.

Welch Allyn Solarc Light Source User Manual

12

Chapter 2 System Description and Operation

Welch Allyn Light Source

.

Caution Do not restart the Solarc Light Source immediately after shutting it off - it may fail to light. If this occurs, turn the power off and wait 10 to 15 seconds before turning the unit back on.

In dental applications, the optional filter blocks light wavelengths that cure some dental composites. For white light, switch the filter out of the light path. When working with dental composites, switch the filter into the light path (Figure 1).

Note It is recommended to test dental composites with and without the optional filter prior to use with a patient.

Figure 1. Front and Rear View

Filter In

(Optional)

Maximum

Filter Out

Light (Optional)

Control

Minimum

Power Switch

Power Input

Fan

13

3

Maintenance

This section provides information to replace a lamp and to clean the Light Source. There are no other serviceable parts within the Light Source.

Lamp Replacement

WARNING RISK OF SHOCK. Do not operate the Light Source without a lamp installed. Disconnect power before attempting to change lamp.

Caution LAMP MAY BE HOT. Allow lamp to cool before handling.

Recommended lamp cooling time is a minimum of 10 minutes.

Caution Do not operate device without the cover in place. Operate in the horizontal position only.

To replace the lamp:

1.Turn the Solarc Light Source off and unplug the power cord from both the wall outlet and the rear of the unit.

14

Chapter 3 Maintenance

Welch Allyn Light Source

2.Remove the five screws from the Solarc Light Source using a #2 philips head screwdriver. Pivot the cover to expose the lamp.

Figure 2. Moving the Top Cover

Pivot

Removable Screws (two on opposite side)

3.Flip up the retaining latch. Pull the lamp base back and up against the retaining spring to remove the lamp.

4.Remove the lamp, with harness attached and then disconnect the lamp connector.

Figure 3. Inside the Light Source

Retaining Latch

Retaining Spring

Lamp Base

Lamp Connector

32

5.Replace with Welch Allyn replacement lamp 09500-U only. DO NOT touch the lamp or the interior reflective surface of the lamp. Skin oils on the lamp will cause premature lamp failure. Only hold the outside of the reflector or the base of

the lamp. Remove any grease or fingerprints with a clean

Directions for Use

Chapter 3 Maintenance

15

Q-tip moistened with alcohol. Do not leave any lint on the lamp.

6.Connect the new lamp to the connector and insert lamp to properly seat the alignment pin located on the bottom of the lamp into the slot located on the lamp bracket.

Figure 4. Bottom View of the Lamp Slot

Lamp Slot.

7.Close the retaining latch and replace the cover. Secure the five screws on the Solarc Light Source. Reconnect the power supply.

Do not operate the device without the cover in place. Dispose of the lamp according to local, state, and federal laws.

Cleaning

Caution Do not submerge the Solarc Light Source in water, cold steriliants, or in an ultrasonic cleaner.

Caution Do not use an autoclave, chemiclave, glutaraldehyde, iodophor or any other sterilization method, or damage may result.

Clean the Solarc Light Source monthly, or as required, as follows:

1.Prior to cleaning, turn power off and disconnect the power cord from both the wall outlet and the Solarc Light Source.

16

Chapter 3 Maintenance

Welch Allyn Light Source

2.Clean the external surfaces with a cloth dampened with mild soap and water or use the following cleaning/disinfecting solutions. Always follow the manufacturer’s recommendations.

A quaternary ammonium disinfectant such as Cavicide®

A phenol, alcohol-based spray such as Lysol® brand disinfectant

Gluteraldehyde

70% isopropyl alcohol

10% mild bleach solution

Metracide

10% Wescodyne

Banicide

Wavecide-01

If there are any questions, please contact Customer Service.

3.The power cord may be wiped clean using the same cleaning/ disinfecting solutions listed above. Wipe dry with a clean cloth. Care must be taken not to get the plug prongs wet. DO NOT IMMERSE.

4.Do not plug the unit into a wall outlet until it is thoroughly dry.

Directions for Use Chapter 3 Maintenance 17

Ordering Information

LB24MS00-004-00

Welch Allyn Light Source with ACMI Adapter

 

and North American Power Supply

LB24MS00-004-01

Welch Allyn Light Source with ACMI Adapter

 

and European Power Supply

Power Supply:

 

North America:

LBM-PS-00

International:

LBM-PS-01

Replacement Lamp:

09500-U

Power Cords:

 

Europe:

704904

Australia:

704905

UK:

704906

18

Chapter 3 Maintenance

Welch Allyn Light Source

Troubleshooting

If lamp is not illuminating and...

Fan Is Not

Operating,

 

 

 

Light Source is not plugged into

Plug the power cord into the wall

either the wall outlet or the

outlet and power cord socket at back

power cord socket.

of unit.

 

 

 

 

Power switch is not turned on.

Depress the “

“side of the power

 

switch.

 

 

 

Power cord is damaged.

Replace the power supply with a new

This may cause intermittent

Welch Allyn power supply.

operation.

 

 

 

 

No power is supplied to the wall

Verify that the wall outlet has power

outlet.

by checking the circuit breaker status

 

and by operating other equipment at

 

that wall outlet.

 

Fan Is

The lamp was not able to “cool

Wait at least 15 seconds after turning

Operating,

down” before restarting.

the Light Source off before turning it

 

 

back on.

 

 

 

 

The lamp has burned out.

Replace with a new Welch Allyn

 

 

lamp. Refer to the lamp replacement

 

 

section.

Low Light

Lamp is not properly seated in

Output

recess.

Remove the lamp and re-install per the lamp replacement instructions. Verify that the lamp is properly seated.

Light intensity control knob

Verify that the light intensity control

closed.

knob is fully open.

 

 

19

4

Specifications

Electrical

Caution Use Welch Allyn power supplies:

LBM-PS-00

LBM-PS-01

Power Supply Input: Voltage: 100–240 V~, 50–60 Hz

Power Supply Output: 12V, 3.4A

Current: 1A (@ 100 V~)

Light Box Input: 12V

Dimensions

5.8" (14.73 cm) (L) x 3.5" (8.89 cm) (W) x 2.8" (7.11 cm) (H)

Illumination System

Welch Allyn Solarc Lamp

Lamp: 60 Volts, 24 watts

20

Chapter 4 Specifications

Welch Allyn Light Source

Environment

 

 

Operating:

Transport/Storage:

Temperature: 50° F (10° C) to 86° F (30° C) Humidity: 15 to 95% RH non-condensing

Temperature: -4° F (-20° C) to 120° F (49° C) Humidity: 15 to 95% RH non-condensing Atmospheric pressure: 700 hpa to 1060 hpa

Equipment Classification

Mode of Operation: Continuous Operation

System Classification: Safety Class II

Type BF Equipment

Ingress of Water: IPXØ

Not AP/APG Equipment

Patents

This product is covered by the following patents:

5,144,201; 5,083,059; 5,138,228; 5,117,154; 5,420,477; 5,539,273

Directions for Use

Chapter 4 Specifications

21

Approvals

 

 

ERT

E

 

 

T

 

 

I

 

 

K

 

 

N

 

 

 

 

 

 

 

 

CM

C

I

 

 

D

 

L

S TE

 

US

 

 

3045357

EN/IEC 60601-1

UL60601-1

CAN/CSA C22.2 No. 601.1-M90

IEC60601-1-2

EMC Framework of Australia

The CE mark on this product indicates it has been tested to and conforms with the provisions noted within the 93/42/EEC Medical Device Directive.

European Regulatory Manager

Welch Allyn Ltd.,

Navan Business Park

Dublin Road

Navan, County Meath, Republic of Ireland.

Tel.: +353 46 90 67700

Fax: +353 46 90 67755

22

Chapter 4 Specifications

Welch Allyn Light Source

Emissions and Immunity Information

Electromagnetic Emissions

The Welch Allyn Light Source is intended for use in the electromagnetic environment specified below. The customer or user of the Welch Allyn Light Source should assure that it is used in such an environment.

Emissions test

Compliance

Electromagnetic environment - guidance

 

 

 

RF emissions

Group 1

The Welch Allyn Light Source uses RF energy only for its

CISPR 11

 

internal function. Therefore, its RF emissions are very low

 

 

and are not likely to cause any interference in nearby

 

 

electronic equipment.

 

 

 

RF emissions

Class B

The Welch Allyn Light Source is suitable for use in all

CISPR 11

 

establishments including domestic and those directly

 

 

connected to the public low-voltage power supply network

Harmonic emissions

Class A

that supplies buildings used for domestic purposes.

IEC 61000-3-2

 

 

 

 

 

 

Voltage fluctuations/

Complies

 

flicker emissions

 

 

IEC 61000-3-3

 

 

 

 

 

Electromagnetic Immunity

The Welch Allyn Light Source is intended for use in the electromagnetic environment specified below. The customer or user of the Welch Allyn Light Source should assure that it is used in such an environment.

Immunity test

IEC 60601

Compliance

Electromagnetic environment -

 

test level

level

guidance

 

 

 

 

Electrostatic

± 6 kV contact

± 6 kV contact

Floors should be wood, concrete, or

discharge (ESD)

± 8 kV air

± 8 kV air

ceramic tile. If floors are covered with

IEC 61000-4-2

 

 

synthetic material, the relative

 

 

 

humidity should be at least 30%.

 

 

 

 

Electrical fast

±2 kV mains

±2 kV mains

Mains power quality should be that of

transient (EFT)/

±1 kV I/O

Not applicable

a typical commercial or hospital

burst

 

 

environment.

IEC 61000-4-4

 

 

 

 

 

 

 

Directions for Use

 

 

Chapter 4 Specifications

23

 

 

 

 

Surge

±1 kV differential

±1 kV differential

Mains power quality should be that of

IEC 61000-4-5

±2 kV common

±2 kV common

a typical commercial or hospital

 

 

 

 

environment.

 

 

 

 

 

Voltage dips, short

>95% dip in

>95% dip in

Mains power quality should be that of

interruptions, and

0.5 cycle

0.5 cycle

a typical commercial or hospital

 

voltage variations

 

 

environment. If the user of the Welch

on power supply

60% dip in

60% dip in

Allyn Light Source requires continued

input lines.

5 cycles

5 cycles

operation during power mains

 

IEC 61000-4-11

 

 

interruptions, it is recommended that

 

30% dip for

30% dip for

the Welch Allyn Light Source be

 

 

25 cycles

25 cycles

powered from an uninterruptible

 

 

>95% dip in

>95% dip in

power supply or battery.

 

 

 

 

 

5 seconds

5 seconds

 

 

 

 

 

 

 

Power frequency

3 A/m

3 A/m

Power frequency magnetic fields

 

(50/60Hz)

 

 

should be at levels characteristic of a

magnetic field

 

 

typical location in a typical

 

IEC 61000-4-8

 

 

commercial or hospital environment.

 

 

 

 

 

Electromagnetic Immunity

The Welch Allyn Light Source is intended for use in the electromagnetic environment specified below. The customer or user of the Welch Allyn Light Source should assure that it is used in such an environment.

Immunity

IEC 60601

Compliance Electromagnetic environment - guidance

test

test level

level

 

 

 

 

 

Portable and mobile RF communications equipment

 

 

should be used no closer to any part of the Welch Allyn

 

 

Light Source, including cables, than the recommended

 

 

separation distance calculated from the equation

 

 

applicable to the frequency of the transmitter.

Recommended separation distance

Conducted

3 Vrms

3 Vrms

d = (1.17) P

RF, IEC

150 kHz to

 

 

61000-4-6

80 MHz

 

 

24

Chapter 4

Specifications

 

 

Welch Allyn Light Source

Radiated

 

3 V/m

 

 

3 V/m

 

d = (1.17)

P 80 MHz to 800 MHz

 

 

 

RF, IEC

 

80 MHz to

 

 

 

 

P 800 MHz to 2.5 GHz

61000-4-3

2.5 GHz

 

 

 

 

d = (2.33)

 

 

 

 

 

 

 

where P is the maximum output power rating of the

 

 

 

 

 

 

 

transmitter in watts according to the transmitter

 

 

 

 

 

 

 

manufacturer and d is the recommended separation

 

 

 

 

 

 

 

distance in meters.

 

 

 

 

 

 

 

Field strengths from fixed RF transmitters, as

 

 

 

 

 

 

 

determined by an electromagnetic site survey,a should

 

 

 

 

 

 

 

be less than the compliance level in each frequency

 

 

 

 

 

 

 

range.b

 

 

 

 

 

 

 

 

Interference may occur in the vicinity of equipment

 

 

 

 

 

 

 

marked with the following symbol:

 

 

 

 

 

 

 

 

 

Note 1: At 80 MHz and 800 MHz, the higher frequency range applies.

Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people.

aField strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the Welch Allyn Light Source is used exceeds the applicable RF compliance level above, the Welch Allyn Light Source should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the Welch Allyn Light Source.

bOver the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

Directions for Use

Chapter 4 Specifications

25

Recommended Separation Distances Between Portable and Mobile RF Communications

Equipment and the Welch Allyn Light Source

The Welch Allyn Light Source is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or user of the Welch Allyn Light Source can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the Welch Allyn Light Source as recommended below, according to the maximum output power of the communications equipment.

Rated max.

Separation distance according to frequency of transmitter (m)

output power

 

 

 

of transmitter

150 kHz to 80 MHz

80 MHz to 800 MHz

800 MHz to 2.5 GHz

d = (1.17) P

d = (1.17) P

d = (2.33) P

(W)

 

 

 

 

0.01

0.117

0.117

0.233

 

 

 

 

0.1

0.37

0.37

0.74

 

 

 

 

1

1.17

1.17

2.33

 

 

 

 

10

3.70

3.70

7.37

 

 

 

 

100

11.70

11.70

23.30

 

 

 

 

For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.

Note 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.

Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people.

26

Chapter 4 Specifications

Welch Allyn Light Source

27

5

Warranty and Service

Warranty

Welch Allyn warrants the Welch Allyn Light Source when new, to be free of defects in material and workmanship and to perform in accordance with manufacturer’s specifications when subject to normal use and service for a period of one year from the date of purchase from Welch Allyn or an authorized agent. Welch Allyn will either repair or replace any components found to be defective or at variance from manufacturer’s specifications within this time at no cost to the customer. It shall be the purchaser’s responsibility to return the instrument directly to the authorized distributor, agent, or service representative.

This warranty does not cover the Solarc Lamp or breakage or failure due to tampering, misuse, neglect, accidents, improper installation, modification, shipping, or to improper maintenance, service, and cleaning procedures. This warranty is also void if the instrument is not used in accordance with manufacturer’s recommendations or if required or serviced by other than Welch Allyn or an authorized agent. Purchase date determines warranty requirements. No other express or implied warranty

is given.

28

Chapter 5 Warranty and Service

Welch Allyn Light Source

Service

If you have an equipment problem that you cannot resolve, you may call the Welch Allyn Service Center nearest you for assistance. Technical service support is available by telephone on normal business days at the phone numbers listed below.

If you are advised to return a product to Welch Allyn for repair or routine maintenance, schedule the repair with the service center nearest you.

Before returning a product for repair you must obtain authorization from Welch Allyn. An RMA (Return MerChandise Authorization) number will be given to you by our service personnel. Be sure to note this number on the outside of your shipping box. Returns without an RMA number will not be accepted.

USA Customers

Canada Customers

Welch Allyn, Inc., U.S.A.

Welch Allyn, Ltd., Canada

Tel: 1-315-685-4347

Tel: 905-890-0004

Fax: 315-685-2854

Fax: 905-890-0008

Welch Allyn, GmbH & Co KG

Welch Allyn, Ltd., Singapore

Tel: 00-49-7477-927173

Tel: 011-656-291-0882

Fax: 00-49-7477-927293

Fax: 011-656-291-5780

Welch Allyn France SARL

Welch Allyn, China

Tel: (011) 33 1.6009.3366

Tel: 011-86-21-63279631

Fax: (011) 33 1.6009.6797

Fax: 011-86-21-63279632

Welch Allyn, Ltd., Australia

Welch Allyn, Japan

Tel: 011-61-294-183-155

Tel: 011-813-5212-7391

Fax: 011-61-294-183-650

Fax: 011-813-3261-7372

Welch Allyn UK Ltd

Latin American Customers

Tel: 0207-365-6780

MD International

Fax: 0207-365-9694

Tel: 1-305-669-9003

 

Fax: 1-305-669-1971

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