Wd WDBUWZ0020JBK, My Book VelociRaptor Duo User Manual, MY Book Velociraptor DUO User Manual

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My Book® VelociRaptorTM Duo

Dual-drive Storage System

User Manual

Desktop External

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer,

please contact WD® at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/ 7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

Downloads—Download drivers, software, and updates for your WD product.

Registration—Register your WD product to get the latest updates and special offers.

Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data recovery information.

Knowledge Base—Search by keyword, phrase, or answer ID.

Installation—Get online installation help for your WD product or software.

WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

North America

 

Asia Pacific

 

 

 

 

English

800.ASK.4WDC

Australia

1 800 42 9861

 

 

(800.275.4932)

China

800 820 6682/+65 62430496

Spanish

800.832.4778

Hong Kong

+800

6008

6008

 

 

India

1 800 11 9393

(MNTL)/1 800 200 5789 (Reliance)

 

 

 

011 26384700

(Pilot Line)

Europe (toll free)*

00800 ASK4 WDEU

Indonesia

+803

852 9439

 

(00800 27549338)

Japan

0120 994 120/00531 65 0442

 

 

Korea

02 703 6550

 

Europe

+31 880062100

Malaysia

+800

6008

6008/1 800 88 1908/+65 62430496

Middle East

+31 880062100

Philippines

1 800 1441 0159

Africa

+31 880062100

Singapore

+800

6008

6008/+800 608 6008/+65 62430496

 

 

Taiwan

+800

6008

6008/+65 62430496

* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

ii

MY BOOK VELOCIRAPTOR DUO

USER MANUAL

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Disk Drive Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Thunderbolt Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Kensington® Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Registering Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2

Connecting the Device and Getting Started . . . . . . . . . . . . . . . . . . . . .

6

 

Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 6

 

Installing the WD Drive Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 8

3

Managing and Customizing the Device . . . . . . . . . . . . . . . . . . . . . . . .

10

Checking Device Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Managing the RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Checking the Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Changing the Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Erasing the Device Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Registering the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Safely Dismounting the Device Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Determining Which Drive Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Contacting WD Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and Replacing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

A Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . 28

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 ICES/NMB-003 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 CE Compliance for Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 29

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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About Your WD Storage Device

1

 

 

Welcome to your My Book® VelociRaptor™ Duo dual-drive storage device, uniting the

 

 

extreme speed of two 10,000 RPM WD VelociRaptor® drives with revolutionary

 

Thunderbolt™ technology to set new standards for data transfer speeds and workflow

 

flexibility in high-capacity storage.

 

This chapter includes the following topics:

 

Features

 

Kit Contents

 

Optional Accessories

 

Operating System Compatibility

 

Disk Drive Formats

 

Physical Description

 

Registering Your Device

 

Handling Precautions

 

Features

 

Extreme speed, high capacity storage—Built with two 10,000 RPM WD VelociRaptor

 

drives inside, My Book VelociRaptor Duo delivers extreme speed and high capacity for

 

high-end video and photo editing, 3D rendering, graphic-intensive design and more.

 

Move data at unprecedented speeds—The Thunderbolt connector provides two

 

channels of up to 10 Gb/s transfer rate in both directions. This allows data to travel both

 

ways without compromising bandwidth. And this means you can do more work in less

 

time with the ground-breaking data transfer speed of the Thunderbolt technology.

User-configurable RAID for speed or double-safe data protection—Select the mode that is right for you:

RAID 0 (Striped mode) for maximum capacity and accelerated performance.

RAID 1 (Mirrored mode) for double-safe data protection by automatically creating a second copy of your data. One drive stores your data and the other saves a second copy. If either drive fails, your data is protected because it is duplicated on the other drive.

JBOD (Individual Drives mode) for using the two drives independently, and not configured into a RAID array. In JBOD (Just a Bunch of Disks) mode, you can chose either HFS+J or exFAT format for each drive: HFS+J for Mac applications or exFAT for running Windows® operating systems on a Mac computer.

Daisy chain more drives for more speed—Use the two Thunderbolt ports to daisy chain more drives for more speed and higher capacity. Connect a Thunderbolt display and other Thunderbolt-enabled peripherals to achieve maximum efficiency and productivity.

High-speed multitasking—The revolutionary bidirectional Thunderbolt technology delivers unmatched speed for multitasking projects.

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Super-fast external boot capability—For information about using your My Book VelociRaptor Duo as an external boot device using Mac OS X 10.6.8 or later operating system, see the Apple Support article at http://support.apple.com/kb/HT4718 or http:// docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp1034.html.

User serviceable—When you need to replace a drive, just open the case and do it yourself. No tools are needed.

WD Drive UtilitiesTM software—Keep your device performing at its best by configuring the drives, running diagnostics, and more.

Important: For the latest WD product information and news, visit our website at http:// www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support.wdc.com/downloads.

Kit Contents

As shown in Figure 1, your My Book VelociRaptor Duo dual-drive storage device kit includes the following:

My Book VelociRaptor Duo dual-drive storage device

AC adapter (configuration varies, depending on region)

Thunderbolt cable

Quick Install Guide

WD Drive Utilities software (included on the device)

Thunderbolt Cable

AC Adapter My Book VelociRaptor Duo Dual-drive Storage Device Quick Install Guide

Figure 1. My Book VelociRaptor Duo Dual-drive Storage Device Kit Components

ABOUT YOUR WD STORAGE DEVICE – 2

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Optional Accessories

For information about optional accessories for WD products, visit:

US

http://www.shopwd.com or http://www.wdstore.com

 

 

Canada

http://www.shopwd.ca or http://www.wdstore.ca

 

 

Europe

http://www.shopwd.eu or http://www.wdstore.eu

 

 

All others

Contact WD Technical Support in your region. For a list of Technical Support

 

contacts, visit http://support.wdc.com and see Knowledge Base answer

 

ID 1048.

 

 

Operating System Compatibility

Your My Book VelociRaptor Duo dual-drive storage device and WD Drive Utilities software are compatible with the following Mac OS X 10.6.8 or later operating systems on Thunderbolt technology-enabled computers:

Snow Leopard

Lion

Mountain Lion

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest software update. Go to the Apple menu and select Software Update.

Disk Drive Formats

Your My Book VelociRaptor Duo dual-drive storage device is initially formatted with HFS+J partitions and configured as a striped RAID disk array (RAID 0).

In the RAID configurations, both drives are formatted with a single HFS+J partition for Mac OS X operating systems. In the JBOD configuration, each drive can be reformatted as either:

HFS+J for Mac computers

exFAT for running Windows operating systems on Mac computers

Note: Older Windows operating systems might need a patch from Microsoft to recognize the exFAT format. (See http://support.microsoft.com/?kbid=955704.)

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Physical Description

As shown in Figure 2, the My Book VelociRaptor Duo dual-drive storage device has:

A power/activity LED indicator on the front

The power connector, Thunderbolt ports, and a security slot on the back

Thunderbolt Ports

Kensington® Security Slot

Power Connector

Power/Activity LED

Figure 2. My Book VelociRaptor Duo Dual-drive Storage Device

Power/Activity LED

The power/activity LED shows the device’s normal power state and activity, and provides caution/warning indications as follows:

LED Appearance

Power State/Activity

 

 

 

 

Normal Operating Indications

Brief fast-flash display of white-amber-white- Initial power-on sequence amber-white-amber-off, less than one second

in duration

White, on steady

Ready, interface enabled, but idle

 

 

White, continuous fast flashing,

Active

approximately four times per second

 

 

 

Off

No power, no interface connection, or sleep

 

status

Caution/Warning Indications

 

Amber, on steady

Fan failure or over-/under-temperature

 

 

 

condition

 

 

 

 

 

 

Amber, slow flashing, approximately two

At or above critical temperature

 

 

times per second, every other second

 

 

 

 

 

 

 

 

 

 

Note: If you see an over-temperature indication, power down the device and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support.

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Thunderbolt Ports

As shown in Figure 2 on page 4, the My Book VelociRaptor Duo dual-drive storage device has two dual-channel Thunderbolt ports that provide a fast, flexible interface for:

Performance—Thunderbolt technology delivers unprecedented data transfer rates thanks to its revolutionary bidirectional I/O throughput. Each Thunderbolt port provides two bidirectional channels, each with theoretically up to 10 Gb/s of bandwidth.

Simplicity—Thunderbolt technology supports daisy chaining multiple devices through a single Thunderbolt connector so you can multitask at Thunderbolt technology speed without having to use a switch or hub. This reduces the hardware clutter and increases productivity.

Flexibility—Connect additional Thunderbolt technology-enabled external hard drives, media players, HD displays, media capture and editing systems and more through a single connector.

Note: Your My Book VelociRaptor Duo device must be connected to a Mac computer that supports Thunderbolt technology. For information about cables that support Thunderbolt technology, visit http://support.wdc.com.

Kensington® Security Slot

For physical device security, the Kensington security slot accepts a standard Kensington security cable (sold separately). For more information about the Kensington security slot and available products, visit http://www.kensington.com.

Registering Your Device

Always register your My Book VelociRaptor Duo dual-drive storage device to get the latest updates and special offers. You can easily register your device using the WD Drive Utilities software, as described in “Registering the Device” on page 18. Another way is to register online at http://register.wdc.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Drives can be damaged by rough handling, shock, or vibration. Observe the following precautions when unpacking and using your external storage product:

Do not drop or jolt the device.

Do not move the device during power on state.

Do not operate the device in any position other than the standing upright position.

Do not use this product as a portable device.

Do not place the device on carpeting. Make sure the device is on a clean, firm, and stable surface.

To allow proper ventilation, do not block any of the enclosure’s air slots.

ABOUT YOUR WD STORAGE DEVICE – 5

Wd WDBUWZ0020JBK, My Book VelociRaptor Duo User Manual, MY Book Velociraptor DUO User Manual

MY BOOK VELOCIRAPTOR DUO

USER MANUAL

 

Connecting the Device and Getting Started

2

 

 

This chapter provides instructions for:

 

 

Connecting the Device

 

Installing the WD Drive Utilities Software

 

Connecting the Device

 

1. Depending on your region, if required, change the AC adapter as follows:

Installing

Removing

Installing

Removing

2.Turn on your computer.

3.Connect the AC adapter to a power receptacle and to the 12 VDC power connector on the device:

CONNECTING THE DEVICE AND GETTING STARTED – 6

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4. Use the Thunderbolt cable to connect either port on the device to your computer:

5. Use the other port on the device to connect additional Thunderbolt peripherals.

Note: Thunderbolt technology supports a total of seven devices—your computer and up to six external devices.

6.The device automatically powers up and mounts to your computer.

7.Verify that the My Book VelociRaptor Duo appears under DEVICES in the Sidebar area of your Finder display:

Note: If the External disks check box is selected on your Finder Preferences dialog, the My Book VelociRaptor Duo icon displays on your desktop:

8.The first time you connect the device to your computer, a message asks if you want to use the device drives to back up with Time Machine:

Note: Currently the Encrypt Backup Disk check box only appears on computers using the Lion or Mountain Lion operating system. DO NOT select this check box. Your My Book VelociRaptor Duo device leverages the operating system to enable

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RAID configurations. The Stripe and Mirror RAID modes of your My Book VelociRaptor Duo device are software configured, and the backup disk encryption feature is not compatible with software-configured RAID devices.

If you want to use your device as a backup device with Time Machine on

Lion or Mountain Lion, you can either:

Use it in the default striped RAID configuration without backup encryption.

Convert it to a mirrored RAID configuration and use it without backup encryption.

Convert it to individual drives and use one of them with or without backup encryption.

(See “Changing the Device Configuration” on page 13.)

If you do not want to use the Time Machine backup software, or if you want to change the drive configuration and then set up Time Machine backups, click:

-Don’t Use on Lion or Mountain Lion

-Cancel on Snow Leopard

If you do want to use the Time Machine backup software, click Use as Backup Disk.

Either way, your My Book VelociRaptor Duo dual-drive storage device is ready to use. To manage and customize the device for the best possible performance, install the WD Drive Utilities software.

Installing the WD Drive Utilities Software

1.Double-click either the My Book VelociRaptor Duo Finder listing or its desktop icon, and then double-click the .dmg file on the screen that displays:

CONNECTING THE DEVICE AND GETTING STARTED – 8

+ 26 hidden pages